Touch not working after screen replacement - Moto G5 Questions & Answers

Hi guys
I wanted to ressurect my old moto g5 (cedric xt1676) which i was not using for a longer time. Screen was cracked but touch worked just fine. I bought screen replacement assembly and connected it. Screen (picture) is working fine but touch is not working at all. Is there any way to solve this problem? What i found untill now is that after some update motorola/lenovo disabled support for 3rd party screens - one i bought is stated to be "original" but i doubt it.
I did a factory reset before removing old screen, after connecting new one, start menu was in russian (i can't read bukvas so its a guess ), after another reset it is back to english but touch is still not working. There is a padlock symbol in top left corner of the screen.
I just wanted to fix the old phone to give it to the family member but now i spent so much time on this issue that i want to fix it very badly.
Hope that someone can and want to help me.

At the end of the day it's all down to if the correct parts were used and if it was fixed correctly. Nothing we can really help with here.

It's Russian ransomware screen
Seriously always use OEM parts.
Make sure all connectors are intact; remove and inspect contacts. Make sure you didn't miss a ground or data connection; sometimes they are just contact points between assemblies. Using the wrong length screw may cause a missing contact pathway. Assemble exactly the way it was.
The mobo may have been damaged when the display was broken. High G impacts can internally damage chipsets and crack solder joints. Flexing a multilayered mobo can break internal traces.

Sorry to hear that. Anyway - i have nothing to loose so i would try with olderversion of android - is it possible to instal without working touch in the phone?

Related

need help - touchscreen fix

noticed that my touchscreen is becoming unresponsive lately so i thought that changing the multitouch might solve it. the thing is, after selecting 4 touch, touchscreen becomes totally unresponsive. i tried wipe and even flashing stock os but touchscreen is still the same.
did i screw up my touch screen? how will i know? any known repairs or fix.
thanks
Sounds like your digitalizer (the glass above the screen) is busted and needs replacement. If your phone is under warranty, claim it, if not - get a new digitalizer and if you can't change it yourself, take it to a repair shop.
Changed the digitizer but still no response
Got a headache? It's all in your head!!!
switch ROM
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
kherzad said:
You said that you flashed back to stock, but how about flashing to another ROM, I mean one that has a completly diferent multitouch enabler... that might work.
Click to expand...
Click to collapse
i was able to flash stock and it means i have no root nor recovery. and adb debugging is not enabled. i am out of ideas how i will be able to solve this.
After flashing stock ROM do you face the same issue with a new Digitizer?
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
salingpusa said:
yes. doesnt respond to anything except volume and power. even the 4 touch buttons doesn't work. i was thinking that i have received a bad digitizer or it is a motherboard issue. with the latter i have no idea how to check
Click to expand...
Click to collapse
I had recently taken my Defy to a service center. I just wanted to change the earpiece and the side casing. While replacing the side casing (while removing the Digitizer) they damaged the digitizer. The main touch portion was working but the 4 soft keys were not. They replaced the digitizer and everything was fine again (had to pay for it )
If you can carefully handle the phone, you can open up the casing and try reconnecting the digitizer to the board. (Do not remove the digitizer from the casing only reconnect the cable).
Replacement is better done by a service center as it requires careful handing.
I did open the phone, removed and reconnected the cable, still the same. also tried 2 new digitizer still the same result. I guess it us the mother board . Any ideas where to get replacement board ?
Thanks
Got a headache? It's all in your head!!!
i have got the same problem like you and i have solved it.
Do compass calibration like spin the phone 3 times in flat condition (laying down face up), then have the phone standing up and rotate 3 times, then on one side, rotate 3 times and then move your defy in the shape of number "8" in the air. Re-open the screen. it is suppose to bring back your screen work like it was nothing happened.
only for my defy i've tried never did this for another but from what i see you have nothing to lose here
Tried the calibrating thing and also a new digitizer. doesn't work. So it is the motherboard.
Anyone knows where to get mother board
Got a headache? It's all in your head!!!
Getting a new board is like getting a new phone - new IMEI, price for the board should be very similar to the pricw for a new phone too. If you think about it, it IS the phone. What's there in the phone other than the board a screen and a digitizer...
Guess you're right.
Got a headache? It's all in your head!!!

Touch screen non-responsive in the middle

My Desire Z had a fall, and has developed two problems
1 - The hardware keypad has started to take hard-press and sometimes prints double characters on single press. I think the alignment is out or something... any other guess ?
2 - The touch screen sometimes stops working from an inch up from the bottom and continues to half an inch. Before and after that patch, the touch always works fine . Mostly, the whole touch screen works fine. But when the patch gets non-responsive, I have observed that by turning the screen off and on a couple of times makes it work again. I am not very sure what the problem is. Any clues ?
Thanks
I'm also experiencing a similar issue - for me it's usually an area that corresponds to the top row of the
on-screen keypad (for unlocking) or the top of the area for unlock patterns (portrait orientation).
Mine is a 2 year old DZ w. Cyanogenmod 7.1
No HW key problems & no droppage.
Liberal application of isopropyl alcohol and a microfiber cloth - especially around the edges of the screen
seem to help a little bit but not often enough to be better than random.
Switching the screen off and on occasionally helps but most often I get annoyed and use the HW keys to
unlock.
I have noticed that, after powering on the device, the SIM-lock keypad works just fine but the (different)
screen-unlock keypad fails. This leads me to believe it to be a software issue.
/b
I have had this experience on my G2
No fix for me but his my experience check out the url!
http://forum.xda-developers.com/showthread.php?p=31264095
Sent from my HTC Vision using xda premium
Thread moved to Q & A section.
So i am going for Digitizer replacement will post the result when the phone is back.
And what about the Keypad taking hardpresses ? what can be the issue there ?
so my desire z is in the shop for repairs. lets see what problem is diagnosed.
I have read in another thread in this forum that the hardware keyboard (need to press hard on some buttons) issue can happen when the phone falls.
Apparently, the flat cable that connects the keyboard to the rest of the phone gets loose and causes such trouble.
Since your phone is in for repair, I'm sure this will get sorted when U get it back.
ok so my phone got back from repairs, the guy couldnt fix the touch-screen rather made it worse. Now the touchscreen doesnt work at all. So i cant unlock the phone and cannot test the Keyboard problem. The guy said the touch problem is related to the ribbon cable and not the touchscreen itself.
Note 1: He says he tried replacing the touch panel altogether but it didnt work.
Note 2: I still think the ribbon is fine (call it intuition)
Note 3: I am giving my phone for repairs again, but this time to HTC service center which would probably cost me a lot more than third-party repairs but at least it will get fixed.
I will update when I my phone back from HTC service center.
Could you not unlock the phone by opening the keyboard ?
It does smell to be an issue with flat (ribbon) cable to me as well. As if there was some loose contact before (caused by you dropping it), and after the repair guy took the phone apart, he probably made even bigger mess by ruining the flat cable completely.
From my experience (and I've claimed warranty 3x for the broken digitizer (touch panel)), if it's broken, an area of the screen (or the whole screen) will be permanently dead. It would not come back to life every now and then.
btw, mine always started being unresponsive in the very middle of the screen, a bar of height around 1 cm (somewhat less than 1/2 inch). Each time they replaced the digitizer.
If it;s the flat cable, you shouldn't end up being charged too much - those thingies are very cheap (in China) and the labour will probably be the majority of the price. Fingers crossed.
So I got my phone back again... The HTC repair center was not located in my city so I went to another (better known) repair shop. The guy said, "your phone hasnt been opened at all from the touchscreen side, any *repair guy* who claims he has opened it and tried this and that but couldnt fix is simply lying. This said, he opened up my desire z replaced its Touch Panel and voilah! my desire z is sensing again in 15 mins
What's the status for the keypad and need to press it hard to work ?
nope... I had it cleaned using alcohol / thinner. now it works fine.
So, I updated to CM 7.2 last night but the touchscreen problems are still there.
Updated using CWM and deleted data & cache whilst doing so.
I really hate the prospect of getting a new phone as the current models available
in DK are all without physical keyboards

[Q] Digitizer/Touch screen not fully responding.

Quick introduction. For experience and training purposes I started buying broken phones (LCD, digitizers) and try to repair them. I bought HTC Wildfire S with just cracked touch screen. Bought parts and replaced. When assembling phone back the screen did not work on the whole area, what I mean it was working like partially, only vertical left hand side was working. Like writing text message, R works, then E and T doesn't.
Tried to disconnect the digitizer connector, maybe it was not touching properly, couple times. But that didn't work. It was just working in different places than before. Found here a thread about a problem for different digitizer versions.
http://forum.xda-developers.com/showthread.php?t=1942259
But the thing is I have no idea how to approach anything that these people suggest. I don't know how to replace software, reinstall it or whatever involves soft. I would like to learn too.
If you have any ideas or suggestions please share with me, if not I will just sell the phone back as not working. Thanks

[Q] Please help! Strange problem with my HOX

Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me
Fycola123 said:
Yesterday i dropped my device from one feet. It turned off and i turned it on.
Now lower part of screen and capacitative buttons dont work. i will attach a image(non-working area outlined in red)
My warranty has expired so i cant exchange it for a new one. What should i do? Can i fix it by myself?
Please help me
Click to expand...
Click to collapse
Hi,
Only thing I can think of is that somehow it has damaged the cable from the touchscreen or the tiny wires that feed into the cable without damaging the screen. I came across a brand new screen I was replacing once for someone that had a similar problem where the bottom left hand corner wouldn't respond to touch unless there was firm pressure on the screen to create contact, and this was a brand new screen. It could also be that the touchscreen connector needs to be pushed back onto the board if it's come a bit loose.
If this is the problem, you can fix it by yourself although I'd have a good look around youtube, there are heaps of DIY videos of how to replace screens. If you do go down this path I recommend you replace the touchscreen/LCD/LCD frame in one go, as it's generally already pre- assembled the only thing here is that there are 3 brands of LCD's HTC used with the phone and they aren't all compatible, and you can only tell by pulling down your phone and looking at the LCD flex cable colours, and the other thing is that the screens that are available aren't always the same quality as the original. If this sounds to hard your best bet is to take it somewhere and diagnose the problem just in case it's something else

Weird touch screen.

Its been some days, I'm experiencing this weird touch screen problem.
My DZ touch screen doesn't respond properly.
For example:
If i see an image and slide just one finger up and down then it would zoom in and out. And then the whole screen becomes unresponsive.
It seems as if, its touched by itself. Even the softkeys would go numb. Only the haptic feedback of my search button works at that moment.
But the trackpad works perfectly.
But, If i lock and unlock the screen using power buttons, it would work properly for some few moment and then again the problem repeats.
At present I'm repeating this process of locking and unlocking screen to use my phone.
One even worst weird thing is that, if the device is connected to a charger and kept on the table or floor. This problem doesn't occur.
I have done system format, restored my nandroids and even changed Roms. The problem still exists.
Please note, i don't use any Casing or covers that would press the device hard for malfunctioning of screen. I have even removed and replaced my screen guard.
I'm sure, its not a software issue.
And even i dont think its a strip issue, because i dont use my physical keyboard always.
Can anyone say what hardware issue it might be..?
Or what i need to do? I'm really out of options.
Do i have to replace my whole screen or the digitizer..?
Thanks...
Thats no fun,
As you stated it's more than likely a hardware fault, the two most likely culprits would be the digitizer or the main flex cable
Which would be this and this
both relatively easy to replace depending on your experience
in 4.x and up ROMs check the developers setting to show touch or use apps like
z device test
or
yet another multitouch test
these wont help you fix the issue but may show you where the bad points are on the screen
best of luck
I know the problematic spot. Its near Search softkey. Even Yet another multi-touch test would stuck at that spot....
As you can see in the image, that i'm not holding anywhere, still it shows that somewhere around Search softkey its touched by itself.
In second image, If i move my fingers around, it would show the other touch responds, but if i slide near search, it would go and stuck there itself.
So, i guess i would first go with the flex cable.
In actuality I'm leaning toward the digitizer in your case, but its possible to be either.
And if you have a spare phone it may be worth disassembling even without buying anything. On a G1 I once fixed a similar issue just taking out the digitizer and cleaning the contacts on the ribbon and the edges of it as well, when I put it back it worked like new. I think some dust may have gotten into the edges but it may be worth a shot before buying anything... But could make matters worse so if you don't have a spare, buy parts first
Best of luck
Sent from my Nexus 7 using XDA Premium 4 mobile app
I guess i should try disassembling and clean it first. If it still persists then i would go for digitizer.
And thanks for giving a hope.
Thanks...

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