I am having an issue with videos recorded on my LGG4. During playback on the phone or uploaded to Facebook, there is a constant clicking noise that can be heard over any recorded sound on every video. I have tested several different recordings and all are the same. Here is a short sample that you can listen too...
https://goo.gl/photos/h2aYZNoqCQJNMSoo7
Bad phone or is there a easy fix?
Hi. I have the same playback issue on my G4. I tried recording with Google Camera and I had no problem, no weird sounds or whatever. I guess this happens only when using the stock camera app. Mine is updated to MM v20a.
Hi, same problem here. That's the second exchange with amazon, the first one had display issues (random white noise on the right half of the display) this one has the clicking noise during video recording on the left channel. Seems like it's related with the wifi module: disabling it the clickning noise disappears, but the audio recording is still bad compared to the previous g4 i returned to amazon.
https://www.youtube.com/watch?v=B9d8oP-uAG8&feature=youtu.be
I have the same issue. Strange that everything is fine when using different app. Looks like firmware problem ? Did you sort it out ? I have just updated my phone to Android 6.0 v20c .
guys, can you try turn off wifi then record video , do you still have clicking sound ?
if u use a case, try record without the case.
Hi. I have switched my wifi off and I did not notice any changes. Still I can hear clicking noise. I do not use any cases. Strange that everything is fine when I using google camera open app... I found out that lots of people noticed the same issue. It cannot be hardware problem...
I have the same problem, but ONLY and ONLY if wifi is on, i get clicking sound in stock camera WITH wifi on, in other apps i dont have it, but when i turn it OFF , clicking sound is gone... even when i record video and during recording i turn of wifi, sound instantly dissapears, for me it's the wifi problem, i can upload video if you dont belive me
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
MaciekMMM said:
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
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clicking sound comes near earpiece.what default camera does is that it records audio from secondary mic which is near earpiece.whereas 3rd party camera womt use secondary mic.that too clicking sound will come more when wifi/bluetooth is ON.
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
I have got my mother board replaced.
EPa said:
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
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Was that the only problem it had? And is the problem gone now?
We purchased one of these in December and there was no issue with the phone. We had to return the phone for another reason and when we got it back it was updated to the latest version of Android Marshmellow (It was on Lollipop when it left) and the clicking was there. We also noticed a minor reduction in photo quality, not something I can put a finger on it, but when we first got it the photos were awesome, now they are not so clear, colourful, sharp.
Edit:
We sent it back for repair again due to the clicking and when we got it back (last night) nothing changed, it still makes the same noise.
I can stop the clicking but I have to turn off Wifi, Data and bluetooth and then it seems to go away.
As I'm new to Android I'm hesitant to see if I can take it back to Lollipop and see if it stops the problem.
What version of software are you on?
Does turning off Wifi, Data, Bluetooth help? Or does it just reduce the sound?
Do the pictures seem less then what a camera with these specs should have?
Marshmallow v20d. Yes turning off things makes the clicking go totally away. Can't comment on picture quality change, as I updated to marshmallow as soon as I got it.
Had mine sent two times in less than a month, on its way to the third this week.
First time was sent with this audio problem and battery swelling. They replaced the battery and the charging connectors, but said they could not reproduce the earpiece clicking noise during their tests, despite the fact that I had included in the phone a video example showing the problem, clear instructions on how to replicate the problem and the shop lady confirming - in writing - that she had tested and confirmed that there was a clicking noise problem. Problem was, when I received the phone from the first repair I was unable to test whether the audio problem was gone or not because they changed the last account associated to the phone, completely blocking me from accessing it and verify if the audio problem as still present.
Sent back a second time on the same day, with even more clear details on how to reproduce the audio problem - since they failed to reproduce the first time, I assumed it was still there - returned after a simple software upgrade and I was able to finally enter the phone. Came home, tested with WiFi (store's wifi was down) and the audio problem was still there, completely unchanged.
Tested without SIM (in case LTE/GSM etc. could be causing interference with WiFi), tested without SDCARD (at this point I was just trying to see what they did to NOT replicate the problem) and tested with 5GHz wifi, in case the problem was only with 2.4GHz bands. No change, the audio problem was always there.
After reading this thread, and other threads in different forums, I am certain that this is a hardware problem and I will demand that the store tech writes in the warranty sheet that he confirmed the problem, along with a very detailed step-by-step instruction guide to replicate the problem, video example included inside the phone and a link to video example hosted only for them to hear clearly what the problem is, just in case they fail to understand the obvious (https://youtu.be/oZOb8tIl5lw). Finally, I'm going to contact LG directly to report this situation and to take action if the incompetent brand techs fail to replicate and fix the problem yet again.
The only good part about all this is that they have been really fast, no more than week and a half (weekends included) for both "repairs".
NFC was the issue on my android Nokia 3
I have a brand new Nokia 3 running android 7.1.1
It also has the problem of audio clicks on video recordings. THE PROBLEM IS NFC. When NFC is disabled the clicks go away. Not impressed with a 2017 smartphone model having thus issue. Though Nokia probably have the Microsoft bug curse
I have the same problem with my 2016 LG G4. I sent my phone to LG Service and they replaced my speaker obviously not resolving the problem... now I'm sending it back again.
Hi All,
1st time on here. Puzzled to this problem, struggling for a solution.
When recording video under water (under 1m) and its great, however when the phone exits the water, the video automatically stops recording.
Is there a way round this? I'm stumped on this.
Any help would be great, thank you
The phone doesn't have this functionality built in, it shouldn't happen.
Have you tried rebooting it?
northyorkshirelad41 said:
Hi All,
1st time on here. Puzzled to this problem, struggling for a solution.
When recording video under water (under 1m) and its great, however when the phone exits the water, the video automatically stops recording.
Is there a way round this? I'm stumped on this.
Any help would be great, thank you
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Click to collapse
Hi. Its a common problem when your using a phone in water. The touchscreen goes crazy due to the water. There are a few solutions to this.
1. The method i use. I have turned on volume buttons for clicking pics or video recording in camera settings. after doing that i installed touch lock. it basically locks your touch screen so that the water does not make certain parts of your screen get pressed and stop the recording. so start recording using volume buttons and then lock the touchscreen. ur recording wont stop.
2. download a spycam software like scos that can record videos when screen is off or make it take pics in interval. turn it oon and turn of screen.
3. Thr are apps made for underwater recording. but the good ones have only picture taking ability. some of the others arent that great while taking pics.
i had this issue with my a7. it would be fine for first 10 mins. but after that when i start recording n go underwater it would stop. i tried all 3 and im most comfortable with 1st one as i prefer using the stock camera app.
Guys that have the latest update that supposed to fix the speaker and camera, is the update any good. Im on Three UK and we haven't received the update yet but I see people are experiencing loads of new issues now, eg; screen flickering.
One person on razers forum said how the speaker volume is now even lower and the camera is sometimes either really bright or the image is half-cut. Some mentioned that the screen flickering is due to the adaptive display being on or when screen is on full brightness on 120hz. Phone lagging, restarting and freezing is also mentioned and
Can you share your experiences on this new update. Has anyone managed to do a hard reset to see if that is any good or did this update just totally mess the phone.
I took the update and am not experiencing any of these issues. I run it at 120hz all the time and the audio is very loud coming from Sony devices which have nice audio but much too low volume. Camera works fine, better than before the update. No screen flickering or reboots but I don't use display at Max brightness. I also don't use auto screen brightness.
I took the update and had none of those problems. Then I went ahead with TWRP. On one slot I have the new 2009 build. TWRP broke the WiFi and flashlight. On the other slot I have the 851 build. TWRP didn't affect anything on it, and the play store updated the camera app. The play store update did the same camera fixes as the 2009 build.
Ever since I believe around the 3rd Android 9 beta update, pandora kept crashing on my Android Auto. I was hoping the full "street" version of 9 released yesterday would resolve this but it didnt. I also noticed the screen on my car blacking out at times and then coming back on during android auto. The problem is I can go a song or two on pandora and then it stops and says pandora inaccessible on the screen and then a new song starts playing. Sometimes, it will cut off 3 songs in a row within the first minute of each song. Its really frustrating and I cant tell if its a pandora thing or android auto thing. Used to think it was a beta thing but thats clearly not it anymore.
I do keep my phone in my cupholder area and was wondering if when the proximity or light sensor gets changed in there, would that affect anything? It didnt before, Im just wondering if theres any new settings that could be making that change.
My original pixel xl did that on the betas but I replaced that phone with a pixel 2 xl over the weekend and I haven't noticed it happening with the new phone.
nukeruss said:
My original pixel xl did that on the betas but I replaced that phone with a pixel 2 xl over the weekend and I haven't noticed it happening with the new phone.
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I even tried turning off battery management in the app and lowering the audio quality like I read in a couple other places but neither worked. Its still crapping out and then starting a new song.
Just saw an update from AA so hopefully that works. Ill report back.