Samsung Galaxy 2017 underwater filming issue - Samsung Galaxy A3, A5, A7 (2017) Questions & Answe

Hi All,
1st time on here. Puzzled to this problem, struggling for a solution.
When recording video under water (under 1m) and its great, however when the phone exits the water, the video automatically stops recording.
Is there a way round this? I'm stumped on this.
Any help would be great, thank you

The phone doesn't have this functionality built in, it shouldn't happen.
Have you tried rebooting it?

northyorkshirelad41 said:
Hi All,
1st time on here. Puzzled to this problem, struggling for a solution.
When recording video under water (under 1m) and its great, however when the phone exits the water, the video automatically stops recording.
Is there a way round this? I'm stumped on this.
Any help would be great, thank you
Click to expand...
Click to collapse
Hi. Its a common problem when your using a phone in water. The touchscreen goes crazy due to the water. There are a few solutions to this.
1. The method i use. I have turned on volume buttons for clicking pics or video recording in camera settings. after doing that i installed touch lock. it basically locks your touch screen so that the water does not make certain parts of your screen get pressed and stop the recording. so start recording using volume buttons and then lock the touchscreen. ur recording wont stop.
2. download a spycam software like scos that can record videos when screen is off or make it take pics in interval. turn it oon and turn of screen.
3. Thr are apps made for underwater recording. but the good ones have only picture taking ability. some of the others arent that great while taking pics.
i had this issue with my a7. it would be fine for first 10 mins. but after that when i start recording n go underwater it would stop. i tried all 3 and im most comfortable with 1st one as i prefer using the stock camera app.

Related

Problem in video call

Hi all, appreciate if anyone could help me on my issue. When I make video call to my friend, I can see his cam but he can't see mine. It seems like the front cam is not turned on as I myself also can't see my cam displayed on screen. I am not sure this is the hardware (front cam) issue or firmware. I am using HTC Hermes WM6.
Or is there any way for me to check the functionallity of the cam?
hello i have tha same problen since last days
so u mean previously ur cam is functioning? Any idea what is happening? Any expert or user who faces this before and know how to fix? Or at least anyone know how to test the functionality of the video cam (hardware).
your solution is:
the FLEX cable on the front cam is disconected, call a local lab or do it yourself.
I have uploaded a solution to the main hermes forum in the past 4 months.
i had this problem before. it's one of the buttons on the screen during a video call which you need to enable your own camera for the video call.
The connection of the camera to the main board is known to come loose from dropping the phone, etc. If your phone has taken a few tumbles it's highly likely this could be the case, if you've tried everything software side and you feel skilled enough, open it up (void your warranty) and plug it back in (it's quite straight forward, you just need to be very attentive and careful). Otherwise, send it some where to get fixed.

[Q] Video focusing issue

I have searched and cant find this previously mentioned.
When recording video every minute or so the camera is re-focusing which looks really crap when watching it back as its constantly going blurry then coming back into focus. (very visible on a large TV)- is there a way to stop it doing this? e.g. turn auto focus off? If not i will send it back and use my old N8 till something better comes along.
Any help would be gratefully appreciated.
Mark

[Q] camera and video lagging

Is anyone haveing the problem where you open the camera app and it lags big time? It lags in both camera and video. Then when i do take a video it's choppy and bad quality. Also, if you hit the video button is it stopped to start recording right away or should it flip over to video like other Samsung devices do? Mine starts recording right away.
mroien said:
Is anyone haveing the problem where you open the camera app and it lags big time? It lags in both camera and video. Then when i do take a video it's choppy and bad quality. Also, if you hit the video button is it stopped to start recording right away or should it flip over to video like other Samsung devices do? Mine starts recording right away.
Click to expand...
Click to collapse
Yes, I too see the lag.
there is lag elsewhere on the phone as well.
varaff said:
Yes, I too see the lag.
there is lag elsewhere on the phone as well.
Click to expand...
Click to collapse
I only notice the lag on the phone, but also sometime in Chrome when I'm on this site. Is your lag bad enough where you can't even take a good video?
yes, it lags to the point that I think my phone locks-up.
I read somewhere where someone said that if you disable your SD card, the issue goes away. Try it, unmount your SD card.
varaff said:
yes, it lags to the point that I think my phone locks-up.
I read somewhere where someone said that if you disable your SD card, the issue goes away. Try it, unmount your SD card.
Click to expand...
Click to collapse
I don't know it just started working again. But if it happens again I'll try to unmount the SD card. Do you know how to get to the video settings? Does the video automatically record in 4K? That will take up a lot of space.
yes, i think by default it is at 4k video. 16 megs when you click on setting while under camera.
mroien said:
Is anyone haveing the problem where you open the camera app and it lags big time? It lags in both camera and video. Then when i do take a video it's choppy and bad quality. Also, if you hit the video button is it stopped to start recording right away or should it flip over to video like other Samsung devices do? Mine starts recording right away.
Click to expand...
Click to collapse
Yes, I've noticed that as well on mine. To a point, where the phone almost stop responding when camera is on. I don't think it's hardware related at all, I could be wrong, I'm thinking more like a bug in the software. One easy way to get out the lag for me is to press the power button to turn of screen then turn back on, while on lock screen, swipe up the camera widget. That got rid of the overall lag and lockup for me. I know it will come back soon or later, just don't know what trigger it.
Do you guys get lag from the front camera? When you move, it's not in perfect sync. It also seems to give you a Jay Leno chin.

YouTube trick for screen off playback on note 4

So I made a cool discovery. If you want the stock youtube app to play with screen off, answering a phone call with the popup panel while youtube is playing, then letting the screen turn off by auto sensor (not by manual turn off but by putting the phone to your face), then letting the other party end the call, will resume youtube with the sound playing in the background with screen off when the call ends. screen off youtube is something long coveted by youtubers, but will now get your 3rd party app pulled from the market. so to find this trick to do it on the stock youtube app was pretty funny imo. AUCU2COC6 is the firmware version I'm running. not rooted, stock everything, so SHOULD work for you.
there's possibly better ways to trigger it without calling yourself from a second phone lol, but yeah if you ever wanted to listen to youtube without figuring out a way to pocket your phone without the screen messing up, now ya know.
Or download ogtube. Version 0.9 seems the best.

Clicking noise when playing back a video

I am having an issue with videos recorded on my LGG4. During playback on the phone or uploaded to Facebook, there is a constant clicking noise that can be heard over any recorded sound on every video. I have tested several different recordings and all are the same. Here is a short sample that you can listen too...
https://goo.gl/photos/h2aYZNoqCQJNMSoo7
Bad phone or is there a easy fix?
Hi. I have the same playback issue on my G4. I tried recording with Google Camera and I had no problem, no weird sounds or whatever. I guess this happens only when using the stock camera app. Mine is updated to MM v20a.
Hi, same problem here. That's the second exchange with amazon, the first one had display issues (random white noise on the right half of the display) this one has the clicking noise during video recording on the left channel. Seems like it's related with the wifi module: disabling it the clickning noise disappears, but the audio recording is still bad compared to the previous g4 i returned to amazon.
https://www.youtube.com/watch?v=B9d8oP-uAG8&feature=youtu.be
I have the same issue. Strange that everything is fine when using different app. Looks like firmware problem ? Did you sort it out ? I have just updated my phone to Android 6.0 v20c .
guys, can you try turn off wifi then record video , do you still have clicking sound ?
if u use a case, try record without the case.
Hi. I have switched my wifi off and I did not notice any changes. Still I can hear clicking noise. I do not use any cases. Strange that everything is fine when I using google camera open app... I found out that lots of people noticed the same issue. It cannot be hardware problem...
I have the same problem, but ONLY and ONLY if wifi is on, i get clicking sound in stock camera WITH wifi on, in other apps i dont have it, but when i turn it OFF , clicking sound is gone... even when i record video and during recording i turn of wifi, sound instantly dissapears, for me it's the wifi problem, i can upload video if you dont belive me
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
MaciekMMM said:
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
Click to expand...
Click to collapse
clicking sound comes near earpiece.what default camera does is that it records audio from secondary mic which is near earpiece.whereas 3rd party camera womt use secondary mic.that too clicking sound will come more when wifi/bluetooth is ON.
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
I have got my mother board replaced.
EPa said:
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
Click to expand...
Click to collapse
Was that the only problem it had? And is the problem gone now?
We purchased one of these in December and there was no issue with the phone. We had to return the phone for another reason and when we got it back it was updated to the latest version of Android Marshmellow (It was on Lollipop when it left) and the clicking was there. We also noticed a minor reduction in photo quality, not something I can put a finger on it, but when we first got it the photos were awesome, now they are not so clear, colourful, sharp.
Edit:
We sent it back for repair again due to the clicking and when we got it back (last night) nothing changed, it still makes the same noise.
I can stop the clicking but I have to turn off Wifi, Data and bluetooth and then it seems to go away.
As I'm new to Android I'm hesitant to see if I can take it back to Lollipop and see if it stops the problem.
What version of software are you on?
Does turning off Wifi, Data, Bluetooth help? Or does it just reduce the sound?
Do the pictures seem less then what a camera with these specs should have?
Marshmallow v20d. Yes turning off things makes the clicking go totally away. Can't comment on picture quality change, as I updated to marshmallow as soon as I got it.
Had mine sent two times in less than a month, on its way to the third this week.
First time was sent with this audio problem and battery swelling. They replaced the battery and the charging connectors, but said they could not reproduce the earpiece clicking noise during their tests, despite the fact that I had included in the phone a video example showing the problem, clear instructions on how to replicate the problem and the shop lady confirming - in writing - that she had tested and confirmed that there was a clicking noise problem. Problem was, when I received the phone from the first repair I was unable to test whether the audio problem was gone or not because they changed the last account associated to the phone, completely blocking me from accessing it and verify if the audio problem as still present.
Sent back a second time on the same day, with even more clear details on how to reproduce the audio problem - since they failed to reproduce the first time, I assumed it was still there - returned after a simple software upgrade and I was able to finally enter the phone. Came home, tested with WiFi (store's wifi was down) and the audio problem was still there, completely unchanged.
Tested without SIM (in case LTE/GSM etc. could be causing interference with WiFi), tested without SDCARD (at this point I was just trying to see what they did to NOT replicate the problem) and tested with 5GHz wifi, in case the problem was only with 2.4GHz bands. No change, the audio problem was always there.
After reading this thread, and other threads in different forums, I am certain that this is a hardware problem and I will demand that the store tech writes in the warranty sheet that he confirmed the problem, along with a very detailed step-by-step instruction guide to replicate the problem, video example included inside the phone and a link to video example hosted only for them to hear clearly what the problem is, just in case they fail to understand the obvious (https://youtu.be/oZOb8tIl5lw). Finally, I'm going to contact LG directly to report this situation and to take action if the incompetent brand techs fail to replicate and fix the problem yet again.
The only good part about all this is that they have been really fast, no more than week and a half (weekends included) for both "repairs".
NFC was the issue on my android Nokia 3
I have a brand new Nokia 3 running android 7.1.1
It also has the problem of audio clicks on video recordings. THE PROBLEM IS NFC. When NFC is disabled the clicks go away. Not impressed with a 2017 smartphone model having thus issue. Though Nokia probably have the Microsoft bug curse
I have the same problem with my 2016 LG G4. I sent my phone to LG Service and they replaced my speaker obviously not resolving the problem... now I'm sending it back again.

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