Hi all, appreciate if anyone could help me on my issue. When I make video call to my friend, I can see his cam but he can't see mine. It seems like the front cam is not turned on as I myself also can't see my cam displayed on screen. I am not sure this is the hardware (front cam) issue or firmware. I am using HTC Hermes WM6.
Or is there any way for me to check the functionallity of the cam?
hello i have tha same problen since last days
so u mean previously ur cam is functioning? Any idea what is happening? Any expert or user who faces this before and know how to fix? Or at least anyone know how to test the functionality of the video cam (hardware).
your solution is:
the FLEX cable on the front cam is disconected, call a local lab or do it yourself.
I have uploaded a solution to the main hermes forum in the past 4 months.
i had this problem before. it's one of the buttons on the screen during a video call which you need to enable your own camera for the video call.
The connection of the camera to the main board is known to come loose from dropping the phone, etc. If your phone has taken a few tumbles it's highly likely this could be the case, if you've tried everything software side and you feel skilled enough, open it up (void your warranty) and plug it back in (it's quite straight forward, you just need to be very attentive and careful). Otherwise, send it some where to get fixed.
Related
Hello all,
I have an issue with the autofocus on my brand new phone. The camera work fine in video but when I take au picture, the app freeze and I have to reboot the phone. I've noticed that when i switch the setting of the camera app to infinite (i.e. no autofocus) it work well.
so the issue definitively comes from the autofocus.
I cannot bring back the camera to the shop now (I'm away for several weeks), so i was wondering if there is a possibility to disable globally the autofocus, allowing me to use the apps which do not have this setup in their parameters.
By the way, if you have any link to give which may help me to solve my problem myself, i would be grateful.
I have little hope though.... Just in case,, it may be worthwhile to know that, at the beginning, this problem happened only after charging, and was resolved after letting the phone switch off for several hours.
hi guys...i had a slider flex cable problem recently.. so replaced the flex cable with a friend's help and by following youtube vids..now although my slider and screen are back to normal I've a strange and peculiar problem of which i never heard of and still couldnt find any solution to..my camera app is acting totally weird ..it can record a video and play it but it cant take a pic..i mean it appears to click a pic..but i can't review it and it doesn't even appear anywhere in the gallery( unlike the vid )..and whats more strange is the front cam takes pics and saves in the sd only the rear cam is having the problem and also the camera app becomes unresponsive afterwards...
list of stuff i checked
1.checked with different sd cards
2. tried other camera apps..same result
3. changed roms/kernels
4.fully re-flashed stock re locked bootloader
5.took it to the service center ..they couldnt figure out any thing with the camera
6.a local repair guy told there might be a problem with short circuit stuff on the pcb?
i even checkd with the xperia diagnostic tool ..all the sensors..touches..touchpads ..evrythings working..but whenever i click on camera it fcs.
and now even the phone heats up quickly(38 deg [email protected] battery defender app) with a little browsing,chatting on whatsapp and while charging..and the battery drains out too much even on stock gb ...Please please help me out!!
I am having an issue with videos recorded on my LGG4. During playback on the phone or uploaded to Facebook, there is a constant clicking noise that can be heard over any recorded sound on every video. I have tested several different recordings and all are the same. Here is a short sample that you can listen too...
https://goo.gl/photos/h2aYZNoqCQJNMSoo7
Bad phone or is there a easy fix?
Hi. I have the same playback issue on my G4. I tried recording with Google Camera and I had no problem, no weird sounds or whatever. I guess this happens only when using the stock camera app. Mine is updated to MM v20a.
Hi, same problem here. That's the second exchange with amazon, the first one had display issues (random white noise on the right half of the display) this one has the clicking noise during video recording on the left channel. Seems like it's related with the wifi module: disabling it the clickning noise disappears, but the audio recording is still bad compared to the previous g4 i returned to amazon.
https://www.youtube.com/watch?v=B9d8oP-uAG8&feature=youtu.be
I have the same issue. Strange that everything is fine when using different app. Looks like firmware problem ? Did you sort it out ? I have just updated my phone to Android 6.0 v20c .
guys, can you try turn off wifi then record video , do you still have clicking sound ?
if u use a case, try record without the case.
Hi. I have switched my wifi off and I did not notice any changes. Still I can hear clicking noise. I do not use any cases. Strange that everything is fine when I using google camera open app... I found out that lots of people noticed the same issue. It cannot be hardware problem...
I have the same problem, but ONLY and ONLY if wifi is on, i get clicking sound in stock camera WITH wifi on, in other apps i dont have it, but when i turn it OFF , clicking sound is gone... even when i record video and during recording i turn of wifi, sound instantly dissapears, for me it's the wifi problem, i can upload video if you dont belive me
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
MaciekMMM said:
I have the same clicking noise with or without wifi on. I did not notice any issues when using open google camera app. Looks like it is stock camera app fault ?
Click to expand...
Click to collapse
clicking sound comes near earpiece.what default camera does is that it records audio from secondary mic which is near earpiece.whereas 3rd party camera womt use secondary mic.that too clicking sound will come more when wifi/bluetooth is ON.
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
I have got my mother board replaced.
EPa said:
Same here, and clicking goes away with WiFi off.
Wanted to ask, did anybody return and got a replacement device based on this? Or even had it fixed by service?
I mean, are there devices that don't have this problem? Cause if there are, then it's a valid warranty/service request.
Click to expand...
Click to collapse
Was that the only problem it had? And is the problem gone now?
We purchased one of these in December and there was no issue with the phone. We had to return the phone for another reason and when we got it back it was updated to the latest version of Android Marshmellow (It was on Lollipop when it left) and the clicking was there. We also noticed a minor reduction in photo quality, not something I can put a finger on it, but when we first got it the photos were awesome, now they are not so clear, colourful, sharp.
Edit:
We sent it back for repair again due to the clicking and when we got it back (last night) nothing changed, it still makes the same noise.
I can stop the clicking but I have to turn off Wifi, Data and bluetooth and then it seems to go away.
As I'm new to Android I'm hesitant to see if I can take it back to Lollipop and see if it stops the problem.
What version of software are you on?
Does turning off Wifi, Data, Bluetooth help? Or does it just reduce the sound?
Do the pictures seem less then what a camera with these specs should have?
Marshmallow v20d. Yes turning off things makes the clicking go totally away. Can't comment on picture quality change, as I updated to marshmallow as soon as I got it.
Had mine sent two times in less than a month, on its way to the third this week.
First time was sent with this audio problem and battery swelling. They replaced the battery and the charging connectors, but said they could not reproduce the earpiece clicking noise during their tests, despite the fact that I had included in the phone a video example showing the problem, clear instructions on how to replicate the problem and the shop lady confirming - in writing - that she had tested and confirmed that there was a clicking noise problem. Problem was, when I received the phone from the first repair I was unable to test whether the audio problem was gone or not because they changed the last account associated to the phone, completely blocking me from accessing it and verify if the audio problem as still present.
Sent back a second time on the same day, with even more clear details on how to reproduce the audio problem - since they failed to reproduce the first time, I assumed it was still there - returned after a simple software upgrade and I was able to finally enter the phone. Came home, tested with WiFi (store's wifi was down) and the audio problem was still there, completely unchanged.
Tested without SIM (in case LTE/GSM etc. could be causing interference with WiFi), tested without SDCARD (at this point I was just trying to see what they did to NOT replicate the problem) and tested with 5GHz wifi, in case the problem was only with 2.4GHz bands. No change, the audio problem was always there.
After reading this thread, and other threads in different forums, I am certain that this is a hardware problem and I will demand that the store tech writes in the warranty sheet that he confirmed the problem, along with a very detailed step-by-step instruction guide to replicate the problem, video example included inside the phone and a link to video example hosted only for them to hear clearly what the problem is, just in case they fail to understand the obvious (https://youtu.be/oZOb8tIl5lw). Finally, I'm going to contact LG directly to report this situation and to take action if the incompetent brand techs fail to replicate and fix the problem yet again.
The only good part about all this is that they have been really fast, no more than week and a half (weekends included) for both "repairs".
NFC was the issue on my android Nokia 3
I have a brand new Nokia 3 running android 7.1.1
It also has the problem of audio clicks on video recordings. THE PROBLEM IS NFC. When NFC is disabled the clicks go away. Not impressed with a 2017 smartphone model having thus issue. Though Nokia probably have the Microsoft bug curse
I have the same problem with my 2016 LG G4. I sent my phone to LG Service and they replaced my speaker obviously not resolving the problem... now I'm sending it back again.
My rear camera suddenly stopped working. My phone didn't get any hurt in nowhere, just suddenly it stopped working. I was takin photos since 10 minutes before, I locked the phone and I noticed that Torch tile disappeared. I thought it was a bug and I didn't care anymore. The day before I noticed that even rear camera stopped working, I was trying to take a photo but the "change camera" (from front to rear) disappeared in every camera app I was using, camera apps opened by default with front camera opened. I tried to reflash ROM thinking that it was a ROM problem (even if I was using the same rom since months ago and I've never had any kind of problem), no results. Reflashing everything starting from stock firmware, no results. As a last hope, I tried to replace the rear camera by buying a new one, but the problem it's still here. Could someone that experienced the same problem, tell me where the problem could be? Or maybe some possible fixes, every kind of help is appreciated. Thanks.
Same
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Sent from my LG-D855 using XDA Free mobile app
ehk13 said:
I have the exact same problem. After wiping the cache the rear camera is recognised and I am able to take a picture with it (which is not saved into gallery) but about 5 minutes later the option to switch to rear camera has gone and all camera apps (including social media such as snapchat) is stuck on front camera. This leads me to think it's not a hardware problem but rather that of software with which I am running cm13 nightlies that I have updated every day for the past week in the hope it will be patched.
Click to expand...
Click to collapse
I don't think that's a software problem simply for one reason: I'm on the same rom and kernel since months and camera worked fine. It stopped working suddenly with no reason.
SkankinStudios said:
I have this exact same problem on my d855 too..!
Sooooo frustrating, I've been looking everywhere for a fix, tried full factory reset the other day (I'm running full regular stock with no root or anything), and sadly that didn't work either... I'm glad to read someone has tried changing the camera hardware, cos that was I step I've considered taking, but I now know would be a waste of time and money...
But still, the problem persists..!
Click to expand...
Click to collapse
Yeah now you made me understand why the camera worked for some minutes. I'll try clearing cache after installing new camera module. I'll report the result. Thanks anyway.
Edit: It's not working. At first boot, systemUI doesn't load well, when I reboot everything works fine but rear camera isn't working. Maybe late I'll try with phone's camera. Now I'm using the new one bought some days ago.
same here!!!!! I'm using LOS13.1 on my d855 and i can't fix it... any idea?
What OS are you guys running? Is everyone experiencing the issue on Cm13?
Also try cleaning the camera connections really well.
I have same problem. Although i expirienced it first time on Lineage OS 14.1. Now 30B, but it still not working. I was listening to music through external speakers, and suddenly it stopped working. Music app was "playing" but i couldnt hear anything and when i exit the app my phone just stops working and starts being laggy as hell. Later that day i found out my camera is not working. I tried reattaching cam connector but it did not work...idk if i should order a new camera or it might be a software fix or something
same problem
happened to me after upgrading to 6.0 , downgraded back to 5 with no luck , even opened my phone and released and reconnected the 3 cables inside with no luck at all . don't know what to do
It's "good" to see other people with the same problem as me.
I replaced the camera and it still won't work.
I'm afraid that it might the problem with our motherboard...How can software block our camera even tho all of us fully reinstalled ROMs/Modems etc? It would be awesome if dev would see this and tell us what is the actual cause of this
If you reinstalled the entire OS using a TOT method, no files are left behind. This is more likely a hardware issue.
The Camera module is extremely close to the problematic hot chip on the G3 so it's not impossible something got messed up.
I have a d852 in Canada that doesn't get hot and I'm having this problem too. Going to order a new camera since I know this is a hardware issue. Hopefully fixed the issue. Not cool having no rear camera or flashlight
It's impossible Every G3 gets hot...you either are not heavy user or idk...but every G3 that i've held had the issue of overheating at some point...and indeed it can ruin everything...imagine 120C on your processor...that kills everything around it...idk if my processor got that hot as i've seen in some cases it did on internet, but it did go up to 90ish...and that is too damn hot
FIX ISSUE be Done
Hi all .
Problem method for repair
Issue is easy buy new rear camera D855 or this same conector D820/D821/Nexus5 is this same and all works fine I'm tested on my D855 International
camera From D821 perfect fit and don't had any foult. Great work and my G3 alive rear again :good:
( !!! URGENT !!! Don't put any paper or any dirt this is short fix and maybe You can crack connector camera on motherboard !!!)
If U still like Your's G3 don't put any **** tourial with fix BUY NEW CAMERA couple $$ AND FIX very cheap and clean LG STILL ALIVE :laugh:
(Camera had two IC chip and that is problem (burned or heat out)
Flash light it's well had same problem if U have problem camera,
In camea foult You cant turn on flashlight (software thinking camera all time working if camera is broke).
If u tru turn on flashlight he said (on broke camera) " Immpossible turn on flash light when camera work" !!!!!
Okay, so I'm having some issues with my G3.
1. Issue: Last night i noticed that my rear camera was not working. I was running Lineage OS 14.1. I couldn't rotate from my front camera to rear one, there was no option for that. So, this morning i installed stock MM 30B and i thought that it will work just fine, it could have been a minor software issue..well, it is not working. I also noticed that flashlight is not working either...AND my front facing camera is upside down What in the hell is wrong with that? I've searched for solution but on google but couldn't find it so i started installing apps that leads me to my second issue.
2. Issue: WIFI is SLOW. It took forever to download Facebook app from app store, even though the signal strength was maxed, and my phone was like half meter away from my router...My PC gets 55Mb/s and phone just over 5...
For the camera, i tried to unscrew my device to see if the ribbon cable is not attached properly, but i was unable to find a proper screwdriver...i managed to get 1 screw out, but it was pain in ass so i figured ill take him back instead of continue to take apart my device....
Any advice on this 2 issues? I'd appriciate it
Another thread: https://forum.xda-developers.com/lg-g3/help/rear-camera-flashlight-recognized-t3451991
Please reply there. Did the issue occur after you updated your cm13?