Hi all - I have an extremely busy week and a half ahead of me so I've spent much of the day (which is about all the time I can afford for the foreseeable future) searching for answers but haven't had much luck with some of my questions. I have not had a mobile Windows device since WinMo 6.1 or so, the last few years I have maintained Android phones and tablets all of the machines I service for work are mostly WinXP & Win7...in other words, "I'm a newb" in the world of Windows RT. I won a new 32Gb RT this week and I'm trying to incorporate it into everyday life but not having much luck. I've updated the firmware and checked system updates until it was no longer finding updates after each restart. I've also checked the app store and it shows everything as being installed with no updates.
1) One major issue I'm having is that the "What's new" section in the People app does not update. I've connected my Facebook, Twitter, and LinkedIn accounts numerous times and the tablet tells me that things are syncing and it may take a few minutes but nothing ever shows up. The accounts do not show up under Options\Accounts either. Any suggestions as to my next step? I've also noticed that the Twitter app I downloaded from the store will not start, it shows the splash screen for the app but then goes back to 'Start.'
2) I've attempted to install some apps that initially showed errors during installation. Those apps do not appear in my "all apps" list but if I go to them in the store it says 'I own the app' and there is no option to install. As I said, this happened with a couple apps but did one specific example is with 'Evernote Touch.' Is the app store somehow showing me apps that aren't compatible with RT?
I appreciate any help or suggestions offered, it seems like this is a fantastic piece of hardware but either I am lost or there is a disconnect somewhere with the software.
1) People hub is kinda slow when it comes to updates - when I connected to twitter, it showed me people who I follow only the second time I opened it, and it was after some time. But it showed right away that I connected twitter in the upper right corner, so if it's not showing there, it's probably not connected. If they are, try waiting and rebooting. Apps that just fail to launch may launch on the second, third, n-th launch, Evernote is always failing to launch for the first time, for example.
2) When the app isn't compatible with RT, you can't install it. Also, you can remove apps, that aren't shown by this script from ms. There is also a troubleshooter for windows store from ms, but I don't remember if it works with RT, but you probably should try using it. Evernote touch is not only compatible with RT, it was written especially for it, so there's a problem with your device.
NewMC said:
Hi all - I have an extremely busy week and a half ahead of me so I've spent much of the day (which is about all the time I can afford for the foreseeable future) searching for answers but haven't had much luck with some of my questions. I have not had a mobile Windows device since WinMo 6.1 or so, the last few years I have maintained Android phones and tablets all of the machines I service for work are mostly WinXP & Win7...in other words, "I'm a newb" in the world of Windows RT. I won a new 32Gb RT this week and I'm trying to incorporate it into everyday life but not having much luck. I've updated the firmware and checked system updates until it was no longer finding updates after each restart. I've also checked the app store and it shows everything as being installed with no updates.
1) One major issue I'm having is that the "What's new" section in the People app does not update. I've connected my Facebook, Twitter, and LinkedIn accounts numerous times and the tablet tells me that things are syncing and it may take a few minutes but nothing ever shows up. The accounts do not show up under Options\Accounts either. Any suggestions as to my next step? I've also noticed that the Twitter app I downloaded from the store will not start, it shows the splash screen for the app but then goes back to 'Start.'
2) I've attempted to install some apps that initially showed errors during installation. Those apps do not appear in my "all apps" list but if I go to them in the store it says 'I own the app' and there is no option to install. As I said, this happened with a couple apps but did one specific example is with 'Evernote Touch.' Is the app store somehow showing me apps that aren't compatible with RT?
I appreciate any help or suggestions offered, it seems like this is a fantastic piece of hardware but either I am lost or there is a disconnect somewhere with the software.
Click to expand...
Click to collapse
Hmmmm... Sounds like you need to refresh. I know it's a bummer, but that's the best I can think of. That kind of stuff shouldn't be happening. Otherwise you could always exchange it when you get a chance. Good Luck!
Hi guys, I'm sorry for the delayed response. I viewed your posts a few days ago and apparently I forgot to respond. The issue was apparently the fact that Google and MS are not playing nicely. Even after I wasn't seeing any new updates the system was still sluggish, maybe it was "settling" as is sometimes required in the Android world. I powered down and charged over night, restarted the next morning and made sure the wifi was connected and within a few hours there were more updates showing up. I updated and that's when my Google accounts quit working and I had to remove then set them up again. I also found the Evernote app hidden within "my apps" in the store app, it was "awaiting install," seems like an update restarted the system while it was installing and it didn't want to finish on it's own.
Everything is great now except for the calendar issue and a few everyday apps that seem to be lacking from the app store. I have yet to figure a work to be able to view my Google Apps calendar for work. I can see my regular Google calendar (can not edit but can see everything) but if I subscribe to my GApps calendar I would only be able to see free/busy because my domain does not provide an option for private calendar sharing.
Thanks again!
NewMC said:
Hi guys, I'm sorry for the delayed response. I viewed your posts a few days ago and apparently I forgot to respond. The issue was apparently the fact that Google and MS are not playing nicely. Even after I wasn't seeing any new updates the system was still sluggish, maybe it was "settling" as is sometimes required in the Android world. I powered down and charged over night, restarted the next morning and made sure the wifi was connected and within a few hours there were more updates showing up. I updated and that's when my Google accounts quit working and I had to remove then set them up again. I also found the Evernote app hidden within "my apps" in the store app, it was "awaiting install," seems like an update restarted the system while it was installing and it didn't want to finish on it's own.
Everything is great now except for the calendar issue and a few everyday apps that seem to be lacking from the app store. I have yet to figure a work to be able to view my Google Apps calendar for work. I can see my regular Google calendar (can not edit but can see everything) but if I subscribe to my GApps calendar I would only be able to see free/busy because my domain does not provide an option for private calendar sharing.
Thanks again!
Click to expand...
Click to collapse
Try this, even though its a long shot: open Google Calendar, and browse to Calendar > Calendar settings (via the small cog in the top-right corner) > Calendars > "YOUR NAME" > Scroll down to where it says PRIVATE ADDRESS, and click on the ICAL button. Copy the following link. Now go to calendar.live.com, and click on subscribe (above the "month" button). Paste the URL there, name it, and save! Now check to see if your Hotmail calendar syncs on the app.
That works great for my personal Google account but does not work on my Google Apps account for work. I could subscribe to it but only see free/busy, not detailed information, as our company admin has not turned on private addresses. I understand this is an admin issue and not really a fault of the RT.
The fault lies in the fact that even with my subscribed calendar if I tried to edit something it would only be seen on the Surface. It would not replicate to the actual Google calendar and I would not be able to see it on my other devices. This issue stems from the Google/MS war regarding information sharing. My life is on Google because for a long time MS was light years behind the ease of Google's online features where everything can be done from the browser and then synced to your email client and handheld devices. In this instance, the users who spend good money with both Google and MS on hardware/OS are paying the price.
Thanks for your suggestion C-Lang, I appreciate your time and effort.
So, I posted on here a few days ago in relation to some notification issues I was having on my Chinese Huawei Mate 20 X, long story short, I WAS receiving notifications perfectly fine when the phone was on Wi-Fi, but the second I left the house and ran the phone on mobile data, I either got long delays in notifications or in some cases not actually get them at all, applications affected were Facebook, Messenger, Reddit, Gmail and my banking app.
I was also having connectivity issues with Gboard and voice typing with Google. I received quite a few replies but unfortunately none of the advice work and as a result, I had to send the phone back.
The phones seller advised me of the international version of this phone, and suggested that I perhaps give that a go, I have so far messaged three sellers, and every single one of them has told me that I shouldn't experience any notification issues on the global version, even given that it runs the exact same version of EMUI as the Chinese version.
Can anyone on here verify this?
I don't really want to have to spend another $1,000 and wait several weeks just to have it turn up and go through the exact same problems I had with the Chinese version.
I don't know why people have notification problems I've had none on Chinese model I'm in UK on three network if that makes a difference or not ?
I have INT version, I got from FunkyHuawei, and I have no notification issues at all.
No notifications problems here on EVR-L29.
I have the Chinese version 8/256 and no notification issues whatsoever.
Did you disabled the app from running in the background or something like that?
Once I disabled certain apps like Wechat for example, all it's notifications will ceased.
I have notification issues WHILE CONNECTED TO WIFI WHEN SCREEN IS OFF.
the_passerby5981 said:
I have notification issues WHILE CONNECTED TO WIFI WHEN SCREEN IS OFF.
Click to expand...
Click to collapse
With the international version?
Genoveffo said:
With the international version?
Click to expand...
Click to collapse
Sorry. China ROM
Using china rom everything working great no notification issue
Leechoonhwee said:
Did you disabled the app from running in the background or something like that?
Once I disabled certain apps like Wechat for example, all it's notifications will ceased.
Click to expand...
Click to collapse
Well if you disable the app from running in the back ground, how would you expect to get notifications? You disabled it from doing so.....Am I missing something here?
shollywood said:
Well if you disable the app from running in the back ground, how would you expect to get notifications? You disabled it from doing so.....Am I missing something here?
Click to expand...
Click to collapse
That's what I'm talking about. Maybe the op disabled it from running in the background and hence there's no notification.
Please try the following methods:
1）Make sure the SIM card is inserted. Setttings---Battery---- Click the gear button on the upper right corner--- switch on “Stay connected when device sleeps”.
2) Settings---Notifications----More notification settings---turn off "Smart notifications"
DoubleCee33 said:
So, I posted on here a few days ago in relation to some notification issues I was having on my Chinese Huawei Mate 20 X, long story short, I WAS receiving notifications perfectly fine when the phone was on Wi-Fi, but the second I left the house and ran the phone on mobile data, I either got long delays in notifications or in some cases not actually get them at all, applications affected were Facebook, Messenger, Reddit, Gmail and my banking app.
I was also having connectivity issues with Gboard and voice typing with Google. I received quite a few replies but unfortunately none of the advice work and as a result, I had to send the phone back.
The phones seller advised me of the international version of this phone, and suggested that I perhaps give that a go, I have so far messaged three sellers, and every single one of them has told me that I shouldn't experience any notification issues on the global version, even given that it runs the exact same version of EMUI as the Chinese version.
Can anyone on here verify this?
I don't really want to have to spend another $1,000 and wait several weeks just to have it turn up and go through the exact same problems I had with the Chinese version.
Click to expand...
Click to collapse
Go into settings - battery - more battery settings and toggle on the option that says "stay connected when device sleeps". This fixed all my delayed notifications on Gmail and WhatsApp.
I have the 8/256GB Chinese version and this was driving me crazy until someone here on XDA mentioned this and it fixed all the problems I was having.
Any app killed in the recent apps menu (hitting the trash can) will close all apps and will not run in the background, regardless which version you are running. You can see this by hitting the trash can to clear the apps, and then go to settings apps and choose the app and you will see force stop is grayed out cause the app no longer is running.
Trying to find the protected app location or policy so you can add apps to prevent them from being closed down.
I have the same issue with my China-bought Mate 20 (not X tho). Notifications for most apps (especially Chinese apps like Wechat, ...) work without problems, but certain apps don't show any notifications at all. These include: Splitwise, Couchsurfing, and maybe a few others. This is not a VPN issue since both Splitwise and Couchsurfing work in China without VPN. As soon as I open the apps manually, the updates come through. Before the Mate 20, I had a OnePlus 3, also bought in China, and both apps and their notifications worked without a flaw. So this is definitely a Huawei issue.
Battery optimization is turned off for both apps, they're set to manual with all options enabled (auto launch, etc).
jutley said:
Please try the following methods:
1）Make sure the SIM card is inserted. Settings---Battery---- Click the gear button on the upper right corner--- switch on “Stay connected when device sleeps”.
2) Settings---Notifications----More notification settings---turn off "Smart notifications"
Click to expand...
Click to collapse
&
3) apps -> app Launch -> ( click on specific applications ) manage all manually ( all 3 options ) for selected applications.
4) open the application and leave it running on the background by locking the app in the background.
I have done all the 4 above steps.
hi, have done the same for past few days but only certain applications show the notifications like WhatsApp /Facebook/youtube/ google./instagram
but still,
1) I am not able to figure out the notifications for Line / Discord / all the games installed in the device.
2) after long hours of non-activity ( say 6 hours ) the applications on the background once again closes automatically ( even after doing the 3 & 4 th points mentioned above )
3) Apps -> default apps ->assistance & voice input -> ( google automatically logs out for some reason not sure why ) even tho i have removed the default Huawei app, I am not able to get the G-assistant as default.
it works for sometime and after some time, the option goes to default as "none" and I have to choose it once again back.
( yes I have done the 3rd point run manually for google assistant )
4) Gdrive -> My drive -> backups -> backup settings -> all the application data is showing as waiting for backup ( except the contacts )
not sure how to fix it - all options are greyed out.
5) Always on display don't show the notification icons - I tried 3rd party " amoled "but battery consuming - ( I will wait for the update in Original built-in software )
6) Screen recorder able to record, ( in-app settings I have enabled all the permission, microphone etc ) but when I click on the screen recorder
by default, the application microphone is greyed out and not able to switch it on.
7) for google maps history to work, I have to root the device and rename folders as per this thread ( https://forum.xda-developers.com/mate-20-x/how-to/al00-location-history-sharing-timeline-t3887627 )
but I haven't rooted yet. awaiting for proper method for rooting.
Above are the issues in My device ( EVER-AL00 Chinese Rom 8GB/256GB variant - non-rooted)
I have been trying to resolve the issue... but pending ones are the above which I need some help on. ( anyone knows how to fix the above let me know )
But the device is still awesome. until the above issues are fixed I will be using my old device ( mi - max 2 ) along the side.
Above are the issues in My device ( EVER-AL00 Chinese Rom 8GB/256GB variant - non-rooted)
I have been trying to resolve the issue... but pending ones are the above which I need some help on. ( anyone knows how to fix the above let me know )
Click to expand...
Click to collapse
Any update ? Did you manage to fix the issues ?
I got the same mobile like yours and I'm noticing also some delayed notifications with Microsoft Outlook app.
I will try to manually let it run all the time in the background and see if that helps.
I have got the phone 2 weeks ago and I really like it. Everything seems to be working just fine except for the push notifications for the Facebook. Please, don't tell me to uninstall it - I use it for business and also to keep in touch with my family and friends - so telling me not to use it is not helpful. However if there is something you can help me with, I would really appreciate it. Here are some details to make it easier for investigation.
Android version: 12
Security update: 5 November 2021
Facebook version: 348.0.0.39.118
- push notifications are allowed within Facebook (please, see attached screenshot)
- Facebook notifications are allowed on Android system wise (please see attached screenshot)
- Facebook Battery usage set to Unrestricted (please see attached screenshot)
What I have tried so far?
- delete cache, storage, the app and re-install
- pause notifications for 15 minutes and allow again
How do I know it issue on Android?
- I have the same issue on every Android device (tested on Samsung and OnePlus devices, same result)
- everything works just fine on iOS - push notifications are coming on my iPhone 13 Pro and on my iPad
What else am I missing? What can change or setup differently? I would really like to use Pixel as my primary device but this is a major blocker for me. Reaching out to Facebook is pretty much impossible. I am offering up to 50 USD (paying over PayPal) to the person who can help me figure this out for once and for all. I have been asking all around the internet and no-one can help me. If I can't sort it out here, I don't think I can anywhere else.
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p4ra said:
I have got the phone 2 weeks ago and I really like it. Everything seems to be working just fine except for the push notifications for the Facebook. Please, don't tell me to uninstall it - I use it for business and also to keep in touch with my family and friends - so telling me not to use it is not helpful. However if there is something you can help me with, I would really appreciate it. Here are some details to make it easier for investigation.
Android version: 12
Security update: 5 November 2021
Facebook version: 348.0.0.39.118
- push notifications are allowed within Facebook (please, see attached screenshot)
- Facebook notifications are allowed on Android system wise (please see attached screenshot)
- Facebook Battery usage set to Unrestricted (please see attached screenshot)
What I have tried so far?
- delete cache, storage, the app and re-install
- pause notifications for 15 minutes and allow again
How do I know it issue on Android?
- I have the same issue on every Android device (tested on Samsung and OnePlus devices, same result)
- everything works just fine on iOS - push notifications are coming on my iPhone 13 Pro and on my iPad
What else am I missing? What can change or setup differently? I would really like to use Pixel as my primary device but this is a major blocker for me. Reaching out to Facebook is pretty much impossible. I am offering up to 50 USD (paying over PayPal) to the person who can help me figure this out for once and for all. I have been asking all around the internet and no-one can help me. If I can't sort it out here, I don't think I can anywhere else.
View attachment 5506461View attachment 5506463View attachment 5506465View attachment 5506467
Click to expand...
Click to collapse
Alright, well let's check the other basics first.
You have
a) allowed push notifications for Facebook and set Battery usage for Facebook as unrestricted
how about
b) check Background Process Limit (Developer options)
c) check Standby Apps (Developer Options again, scroll down to Apps) and tell me which state your app is in regularly (a messenger app should be at WORKING_SET/ACTIVE even when you "close" it in app drawer/home screen)
d) check your power saver & DnD settings (Do not Disturb can delay notifications)
e) triple check your internet connection - are you using a VPN, are all other apps working as intended with immediate notifications? Is it maybe a "not phone problem"?
f) do you have adaptive battery activated? Try deactivating it, AB can put apps to sleep in order to preserve battery life. Restart phone after making these changes.
e) did you download Pikmin Bloom? (not kidding here, I've seen people report Android 12 notification problems, and after deleting that app it began to work again)
E1) Since it has been reported that a single app can cause havoc, it might be possible that some third-party app is causing these issues. It might be hard to narrow down, but if it truly bothers you, I'd suggest to manually place ALL other non-Google apps to battery -> restricted, to find out if that is the problem. If it fixes your issues, you can slowly narrow it down, by gradually allowing battery usage for other apps again.
Since you did not use the word root once, I assume you are not rooted? Since with root access we could force the Heartbeat Intervals to a ridiculously low number (couple seconds), to see if it's truly a Pixel/software problem.
It might be possible that your problem is caused by Androids DOZE function. It doesn't always work "properly" - there is an internal priority list, and according to that list apps get dozed or are allowed to "call home".
A non-root solution to this (IF it's a doze problem) would be to manually deactivate Doze with ADB (and then check your app - if your problem is fixed then, it's a DOZE/whitelist problem)
There is a thread about this here
Android: completely disabling deviceidle ("Doze") in Android M?
In a rooted Android M device, I want to completely disable deviceidle mode ("Doze"), all the time. Yes, I know this affects my battery life, and that's fine with me. I know that I can invoke the
stackoverflow.com
You "just" need to issue this ADB command
adb shell dumpsys deviceidle disable
Click to expand...
Click to collapse
It's also possible that for some odd reason, Whitelist doesn't work as intended (battery not restricted should lead to the app NOT getting dozed)
That can - in theory - be forced with
adb shell dumpsys deviceidle whitelist
Click to expand...
Click to collapse
(see the ADB command list for more information).
ADB
Android Debug Bridge (adb) | Android Studio | Android Developers
Find out about the Android Debug Bridge, a versatile command-line tool that lets you communicate with a device.
developer.android.com
ADB installation
How to install ADB on Windows, macOS, and Linux
A step-by-step guide to get you started with the Android Debug Bridge tool.
www.xda-developers.com
Mind though, that it will not stick after a reboot. It's only a temporary solution.
If that solution should work, you could try out
Say hello to LADB, a local ADB shell without needing root or a computer!
Hey there XDA! I'm here to show off a new Android app I've published that I think a certain audience may find useful. Ever heard of ADB? If not, you likely won't need this app. But for those of you who have used or encountered ADB in the past...
forum.xda-developers.com
in order to get a more permanent DOZE disabling solution. Even though this will cause your phone to burn faster through battery. If it's a general Android / Android 12 issue, I can't see any other non-root solutions though.
With root, you could easily execute the script/ADB commands after each reboot. But then again, there should be at least one alternative non-root solution out there.
I'll start from the end - my phone is not rooted. I was tempted, but decided not to do so. Now to the questions above:
b) Background Process Limit is set to: Standard limit, I did not change that - should I?
c) Facebook is shown as EXEMPTED (and it is greyed out, I can't change it), Messenger is ACTIVE
d) Power Save is always OFF in my case
e) connection is fine, 100%, I am not using VPN, only local with AdGuard, but the same behavior was without it
f) tried that, did not help - on Samsung, OnePlus and here, too
Not aware of Pikmin Bloom - no idea what is it, so no.
Thanks for coming back to me, I appreciate it.
p4ra said:
I have got the phone 2 weeks ago and I really like it. Everything seems to be working just fine except for the push notifications for the Facebook. Please, don't tell me to uninstall it - I use it for business and also to keep in touch with my family and friends - so telling me not to use it is not helpful. However if there is something you can help me with, I would really appreciate it. Here are some details to make it easier for investigation.
Android version: 12
Security update: 5 November 2021
Facebook version: 348.0.0.39.118
- push notifications are allowed within Facebook (please, see attached screenshot)
- Facebook notifications are allowed on Android system wise (please see attached screenshot)
- Facebook Battery usage set to Unrestricted (please see attached screenshot)
What I have tried so far?
- delete cache, storage, the app and re-install
- pause notifications for 15 minutes and allow again
How do I know it issue on Android?
- I have the same issue on every Android device (tested on Samsung and OnePlus devices, same result)
- everything works just fine on iOS - push notifications are coming on my iPhone 13 Pro and on my iPad
What else am I missing? What can change or setup differently? I would really like to use Pixel as my primary device but this is a major blocker for me. Reaching out to Facebook is pretty much impossible. I am offering up to 50 USD (paying over PayPal) to the person who can help me figure this out for once and for all. I have been asking all around the internet and no-one can help me. If I can't sort it out here, I don't think I can anywhere else.
View attachment 5506461View attachment 5506463View attachment 5506465View attachment 5506467
Click to expand...
Click to collapse
You shouldn't have to root your phone to get notifications to work. But Morgrain has included everything and more that I would suggest.
A few things: So notifications for this specific Facebook Account work on other Android devices with the same Google Account?
Do all other notifications work? WhatsApp, GMail etc?
Create a new user (Android Settings, System, User) and create a dummy Gmail Account during setup (important to create a new account since I've seen this also resolve notification issues with GMail and a few other apps, its rare but worth a try, and you can delete the Gmail account after the test, limit the information you input and put a nickname/fake info in). Stay logged into this new Google Account on your Pixel during the testing period (whatever it is 30mins, 1hr etc) because notifications won't come in otherwise. Make sure battery saver isn't on, and give Facebook/Messenger apps Unrestricted battery usage along with enabling all permissions under "App Permissions" and under "App Info" enable anything available: Mobile Data & Wifi Unrestricted background data/usage (2 options), Battery: Unrestricted, and under the Advanced section, some apps have 2 or 3 options such as "Modify System" etc - enable all of those also. Force Stop, then open the app to make sure it is running (check to make sure it is running in Developer Options, Running Services). These suggestions can also be tried on your current installation.
Can you maybe try removing the FB app, reinstall and create a new temporary FB Account or even try logging in with a different one - any changes?
The last thing I would do is backup your phone and manually the data for each app (Signal, WhatsApp etc) and force 2 or 3 manual backups using Google Backup (Android Settings, System, Backup), just to make sure everything is backed up. And using an app like SMS Backup Restore by SyncTech, to ensure Calls/SMS are backed up again. Copy all folders to a computer. Then do a factory reset, and during the setup, pick "don't have old phone" then "restore from cloud" - you will be given 5 or 6 options, only pick SMS/MMS and Calls. Then install Facebook and test it. This has worked in the past for notification issues.
Alekos said:
You shouldn't have to root your phone to get notifications to work. But Morgrain has included everything and more that I would suggest.
A few things: So notifications for this specific Facebook Account work on other Android devices with the same Google Account?
Do all other notifications work? WhatsApp, GMail etc?
Create a new user (Android Settings, System, User) and create a dummy Gmail Account during setup (important to create a new account since I've seen this also resolve notification issues with GMail and a few other apps, its rare but worth a try, and you can delete the Gmail account after the test, limit the information you input and put a nickname/fake info in). Stay logged into this new Google Account on your Pixel during the testing period (whatever it is 30mins, 1hr etc) because notifications won't come in otherwise. Make sure battery saver isn't on, and give Facebook/Messenger apps Unrestricted battery usage along with enabling all permissions under "App Permissions" and under "App Info" enable anything available: Mobile Data & Wifi Unrestricted background data/usage (2 options), Battery: Unrestricted, and under the Advanced section, some apps have 2 or 3 options such as "Modify System" etc - enable all of those also. Force Stop, then open the app to make sure it is running (check to make sure it is running in Developer Options, Running Services). These suggestions can also be tried on your current installation.
Can you maybe try removing the FB app, reinstall and create a new temporary FB Account or even try logging in with a different one - any changes?
The last thing I would do is backup your phone and manually the data for each app (Signal, WhatsApp etc) and force 2 or 3 manual backups using Google Backup (Android Settings, System, Backup), just to make sure everything is backed up. And using an app like SMS Backup Restore by SyncTech, to ensure Calls/SMS are backed up again. Copy all folders to a computer. Then do a factory reset, and during the setup, pick "don't have old phone" then "restore from cloud" - you will be given 5 or 6 options, only pick SMS/MMS and Calls. Then install Facebook and test it. This has worked in the past for notification issues.
Click to expand...
Click to collapse
No, specific Facebook Account does not work on any Android device at all. It only works on iOS devices. Without any specific settings. I just login to my account and push notifications on iOS are working. No matter what I do on Android - any device - it does not work. And I am not sure if this is account issue or platform issue. But I am inclined to platform issue as I do not understand why would it work on iOS without any problems.
Hello!
A lot of good suggestions here.
I don't have much input so I apologize - I just wanted to say I have no issues receiving Facebook Messenger notifications. I'm on sq1d.211205.017 (December - manually flashed and rooted). I have notifications for Facebook itself turned off, so I can't report there. I didn't have to change any settings at all for Facebook Messenger to work correctly. I also don't use Messenger very much, but once in a while and I just received a Messenger chat the other day.
You could try manually installing the December update, although I'd probably wait for the late January update instead.
I like @Alekos' suggestion of creating a new account on the phone and trying to use the same Facebook account there, without installing any different/additional apps.
In an extreme measure, you could try a factory reset, don't restore anything from Google Backup, and only install Facebook & Messenger, and wait long enough to be able to tell if both are working satisfactorily.
If working, then after that you would have to install further apps in small groups (I would do in the order of the most critical apps that you need), then wait long enough again to test. This has been my standard operating procedure whenever I have weird problems that I just can't solve. Sometimes, I didn't get a solution this way - the problem was common with Samsung's version of Android, but all other times I eventually found the problem in an app that caused issues.
roirraW edor ehT said:
Hello! I don't have much input so I apologize - I just wanted to say I have no issues receiving Facebook Messenger notifications. I'm on sq1d.211205.017 (December - manually flashed and rooted). I have notifications for Facebook itself turned off, so I can't report there. I didn't have to change any settings at all for Facebook Messenger to work correctly. I also don't use Messenger very much, but once in a while and I just received a Messenger chat the other day.
You could try manually installing the December update, although I'd probably wait for the late January update instead.
In an extreme measure, you could try a factory reset, don't restore anything from Google Backup, and only install Facebook & Messenger, and wait long enough to be able to tell if both are working satisfactorily.
If working, then after that you would have to install further apps in small groups (I would do in the order of the most critical apps that you need), then wait long enough again to test. This has been my standard operating procedure whenever I have weird problems that I just can't solve. Sometimes, I didn't get a solution this way - the problem was common with Samsung's version of Android, but all other times I eventually found the problem in an app that caused issues.
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Messenger is working just fine for me. It has been on every Android device.
As for November/December update - I am not sure this is the culprit. Because as mentioned above it was not working on any prior Android devices either regardless of the Android version.
This is the only application I am experiencing issues with.
p4ra said:
Messenger is working just fine for me. It has been on every Android device.
As for November/December update - I am not sure this is the culprit. Because as mentioned above it was not working on any prior Android devices either regardless of the Android version.
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I apologize, I missed those things. Argh, very strange indeed. That just sucks.
My gut feeling is it's a Facebook setting that's being restored only on Android. I haven't used iOS, so I can only guess, but I know sometimes iOS and Android versions of the same app are different enough, and sometimes going through Facebook's available settings is daunting.
I know the app has a search function for its settings now, but the Notifications setting is obvious enough. If you've already mentioned looking through this, please forgive me:
3-line (pancake) menu
Scroll to the last page of junk
Settings & Privacy
Settings
Notifications
Micro-manage each and every type of category of Facebook notifications
Yeah, man. It's driving me crazy. I can't seem to find the issue for almost 2 years, insane.
p4ra said:
Yeah, man. It's driving me crazy. I can't seem to find the issue for almost 2 years, insane.
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I just edited my post above this reply. I might not have suggested anything you haven't already tried, but take a look. I feel your pain, as Google Reminders used to work great for me, but for the last two years, they do everything but actually remind me.
I have set those to Push - all that are relevant to me. I have posted it on screenshot in my 1st post. But thanks for trying, man. I really appreciate it.
p4ra said:
I have set those to Push - all that are relevant to me. I have posted it on screenshot in my 1st post. But thanks for trying, man. I really appreciate it.
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Ah yes. I really should wake up before I answer posts. Technology! Good luck, I hope you find the solution.
Will you consider a workaround of changing from Push to something EMail or SMS?
p4ra said:
I have set those to Push - all that are relevant to me. I have posted it on screenshot in my 1st post. But thanks for trying, man. I really appreciate it.
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so wait, no facebook account works at all on any android device you've used? That's really odd. A billion FB users!
Can you just try this: Create a new User (it's really easy) and a new throw-away Google Account (easy also) and a new FB account just to test? it will take maybe 5 mins. this will help in narrowing it down (if it does work).
I have tried that. I have created once a dummy account for Fb and used with my present Google Account - no issues at all.
Everything I tried looks like it's Fb account related and specifically on Android. I don't know how to solve it.
p4ra said:
I have tried that. I have created once a dummy account for Fb and used with my present Google Account - no issues at all.
Everything I tried looks like it's Fb account related and specifically on Android. I don't know how to solve it.
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Will you consider a workaround of changing from Push to something EMail or SMS?
I know it's not what you're looking for, and you shouldn't have to do - or maybe that is what you do already, just had to ask.
I mean, I could, but it is not as convenient, not to mention I am more interested into WHY it is not working on Android and no issues on iOS. Can't get my head around this.
p4ra said:
I mean, I could, but it is not as convenient, not to mention I am more interested into WHY it is not working on Android and no issues on iOS. Can't get my head around this.
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Me neither. Problems like this where nothing seems to solve drive me nuts. I may take a screenshot of my Facebook notification settings, set them all to push, and see what happens. I expect I know what'll happen.
Edit: Gotta love the Pixel screenshot "Capture more" button.
Just wondering, have you uninstalled rebooted, and re-installed? Or are you just copying over the apps/data? I had the same issue with Aqua mail, until I uninstalled, rebooted, and re-installed
idbl_fanatic said:
Just wondering, have you uninstalled rebooted, and re-installed? Or are you just copying over the apps/data? I had the same issue with Aqua mail, until I uninstalled, rebooted, and re-installed
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Same happens when I unbox the phone and start fresh install right out of the box. Or if I install, update to latest version, restart and install all over again. Result is always the same.
This is a Facebook/android issue, I've been dealing with it for 2 or 3 years now across multiple devices.