First time on here so please be gentle with a Newbie
Up until yesterday my Lumia 930 running windows 10 was working brilliantly.
I switched on today and received notifications of new mail messages. When I tried to use email from the live tile, mail opens momentarily then closes instantaneously, the same happens with calendar. No matter what method I use to open email, it’s the same.
I checked my apps list and it shows Outlook Mail and Outlook Calendar 16006.11001.20083.0 was updated today.
Any ideas please, I don’t really want to have to a factory reset all over aging as I did a couple of months back, it take so long and I always loos e something along the way.
Any useful advice greatly appreciated.
Phil – Located England UK
Nokia 929 - similar issue
phil the till said:
First time on here so please be gentle with a Newbie
Up until yesterday my Lumia 930 running windows 10 was working brilliantly.
I switched on today and received notifications of new mail messages. When I tried to use email from the live tile, mail opens momentarily then closes instantaneously, the same happens with calendar. No matter what method I use to open email, it’s the same.
I checked my apps list and it shows Outlook Mail and Outlook Calendar 16006.11001.20083.0 was updated today.
Any ideas please, I don’t really want to have to a factory reset all over aging as I did a couple of months back, it take so long and I always loos e something along the way.
Any useful advice greatly appreciated.
Phil – Located England UK
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Click to collapse
I had a similar issue and a reset caused the exact issue you describe. First the update occurred Monday or Tuesday of last week. Then after a couple days noticed I wasn't getting text messages which was odd. Then noticed my sound notification went off as a text came in but when I opened the messaging app could see nothing in there. Next one that came in I had the phone in hand at time of text and saw whom it was from and was able to search that person and see their text - tough way to run a business!!! A quick search found similar issue back in 2016 and only fix was a reset.
Once I ran the reset I have not been able to use outlook or outlook calendar they open and close within seconds never actually launching. I performed 3 resets since Wednesday and could not get outlook to work or my contact list to load. this morning I reverted back to windows 8.1 and for now though I can no longer get any OS updates thanks to MS stellar customer appreciation initiative (Use our product then discontinue the product line). But I can use the phone with my email, texts and phone again for the first time this week. Soon as my VZW contract is over I am ditching VZW and Windows phone and going back to android.
Sorry I have no real solution for you. I may try to re-image again with windows 10 to see if I can get outlook to work again, but I would suggest finding a 3rd party email client you can install.
Related
I have posted this a few times in the "issues" and "chatter" and one or two other people are having this problem. I have switched my exchange push email from mail2web (at least until they upgrade to Exchange 2007) to Windows live (hotmail) so that I can get pushed HTML. It is, for the most part, working very well in Kyphur's Rom, but there is one relatively major problem. I have indicated in sounds and notifications that I wish to receive sound and on screen notifications of all e-mail that arrives. Windows Live does not seem to be working properly in that you occasionally (1 out of 7-8 emails) receive a sound and on screen notification of email. I am guessing there is some kind of registry entry that could fix this. Any ideas or solutions would be welcome. I have placed Windows Live on the today screen, so I do get some indication of new mail, but no sound or pop up, so the screen must be turned on and you must be looking at it to see that there is new mail. Thanks in advance for any ideas or thoughts.
I find that Phonealarm works for me, always notifies of new 'pushed' hotmail.
I also get this problem, is there any suggestions?
It could be the problem of ROM you are using. I am using Faria's ROM and I checked Windows Live after getting to know about it from your thread. Its working fine but I think there are some time intervals even if you select for as it arrives option for SYNC of Windows Live. Thanks for the information, i was trying with mail2web but got the alternate. Do check with the ROM cooker.
Edited
Ok I got the main reason. If you are using any Live version and signed in through your Personal Computer not the windows mobile device then you will not get the Push Email as it assumes you are available somewhere to check the email. Do check about it and I am sure you will get the notification and sound if you are not signed in anywhere in world on Live messenger. You will be having this push email thing.
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
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Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am
I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...
After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****
It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.
I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.
I did it almost 10 times, got 2 or 3 mails, and then nothing else ...
it is fine now, i was getting no email updates previously, but now works fine
I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.
WIll try again to use push ...
It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.
Gmail Emails are not instant, I switched to Live because of this!
Hi All,
I'm a long time lurker and first poster - just want to say initially thanks for all the helpful hints, tips, software etc I've picked up from the forum.
However, I've recently got a problem that I can't seem to crack and wondered if anyone has any ideas. I've tried searching but to no avail.
Randomly (and often when browsing) 'Messaging' appears on the top bar (with 'Delete' and 'Menu' on the softkey bar (as if it had suddenly shifted to an email page) but the main portion of the screen remains frozen with whatever was going on before (i.e. the webpage, today screen or whatever). It'll happen a few times then Opera crashes, but it also happens with the phone on standby (not sure if Opera was still running).
If I hit 'Menu' then 'Reply' it comes up with the latest message from my Hotmail account. I'm running Windows Live as a push account I think it may be that triggering it when it starts to sync. Perhaps some sort of problem with Opera and Windows Live when they're both running?
I've not got any serious mods installed and didn't have this problem until recently. I've got the latest versions of Opera, Windows Live and have recently reflashed the ROM in case that was the problem but no such luck.
I'm going to disable the push email and see if it still happens then try uninstalling things to see if that stops it but any suggestions gratefully received if you've had a similar problem and have managed to solve it.
Brief spec:
WinMo 6.5 (latest official HTC ROM)
UK O2 network
Opera Mobile 10 Beta 2u (Ninja Duck enhanced, but it happened with the Opera official version too)
1% Battery mod
FInixNOverBatteryIconsOnly battery icon mod
sdkcerts for above
SmartPhone tracker (disabled - going to uninstall to check)
ive got the same issue with my stock att branded tilt2
hope someone knows whats causing this...
I'm now thinking it may be a memory shortage issue - last time it did it I checked on task manager and it said memory usage was 95%
It's only about 59% when I reboot so I can only assume that Opera or something is using an inordinate amount of system memory. No idea if that's it, though
HTC Imagio Too
Same problem with my HTC Imagio. Messaging just pops up randomly and for no reason. I believe, too, that it has something to do with the Hotmail push email, but it has not always done this, which is the real mystery.
I'm having the same thing happen. But when I hit the reply button, it just brings up a blank email with my address in the From line. I haven't noticed any increase in RAM though. To me, it's nothing more than a nuisance.
Same here, tmobile stock rom wm6.5.
But when I touch the center area the message tool bar goes away and I resumewhatever I was doing just fine, so I normally ignore this.
May have something to do with checking email. I don't have push (push for gmail still not good IMHO), but the phone is checking my two gmail accounts every 15 minutes.
I have this problem too, and can't stand it. Have push Hotmail via Windows Live, Sync "as items arrive" from 7am to 11pm.
I've also downloaded the HTC hotfix for SMS freezing (in case this is related somehow).
I searched for it and can't believe this hasn't been solved yet.
Same here.
I have had this problem since day one, about 5 months ago on my Tilt2. Grrr.
Same issue here.
I also have this issue.
I have observed this occur with 65% memory usage.
I can also confirm this occurs with POP3 email. I have 2 POP3 accounts and no push accounts.
It does not seem connection related, happens when connected via EDGE, 3G, & Wifi.
I am running an NRG wm6.5 ROM.
same problem here. was hoping to find a fix on here.
Same here, Verizon TP2 when I hit the messaging image, it just goes away. Using stock WinMo 6.5 rom with about 8 apps from OpenMkt. Device is pretty stable and other than above and very slow opening mail sometimes.
everyone has thais problem and no replies :-( I also have this problem
my phone freezes a lot when opening a new txt. I downloaded the hotfix sms fix from htc and when i go to install it it just says the hotfix is not compatible
I have a problem with mine regarding opening TXT messages in windows messaging app, not in the HTC txt app. When I close it, it just freezes then I have to hit the side button to reset....Anyone have a fix for this? Im running TMOUS windows 6.5
Same problem here. Although mine happens on both emails (pop and windows live) and text. Whenever I close any of them the messaging will pop up 5-30 seconds later.
Hopefully if we get enough people with the same problem someone will eventually find a solution!
EDIT: I'm running stock Verizon ROM with a couple minor mods (nothing that screws with messaging, other than the disable SMS sent popup)
Me 2
I too have the same issue with stock tmo 6.5 rom. I never noticed it with energy roms. I wonder if maybe he knows what could be causing this issue? Just an idea.
Hi All, new here...I have a HTC TP2 with Winmo 6.5 installed. Here's my situation, a couple days ago I used to received emails from my gmail account, now all of a sudden I can just send and not recieved any emails from gmail. My yahoo and hotmail accounts are running fine. Anyone have any ideas why my gmail is not receiving??? I spoke to one of the TMobile reps and it seems all they can do is HARD RESET the device. Any help? thanks in advance
I use Seven for my push e-mail, google, yahoo, exchange all work flawlessly. Have you made any changes to your device around the time it stopped working?
no i haven't changed anything on my phone which is kinda weird, I really don't want to hard reset the phone since restoring things is taking a toll on me. I would like for it to be a last resort but on the other hand I might just end up doing it since Im flirting with the idea of flashing to one of the custom roms here in xda. any ideas?
just my two cents... yesterday I discovered that all of a sudden my Gmail account had disappeared from the account selector (leaving only Outlook), I could still see the emails but couldn't reach account settings or nothing
Somehow it returned, but with most settings in blank.. imap and smtp server, SSL options, all were in blank.. no idea why or how this happened, but filled all blanks up again and now Gmail's working fine...
Trouble w/ Gmail after WinMo 6.5 Sprint upgrade
Just upgraded my Sprint TP2 to WinMo 6.5 today. Why this update took so long to come to Sprint customers is beyond me, but overall, I'm pretty pleased with the update, save one problem that has made me "strategically relocate" my phone with sudden velocity...twice.
I've been trying to set up Gmail since this evening, with zero success. I had my Gmail account set up on the device before the upgrade/update, but now...
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
I've seen several posts from users experiencing trouble with Gmail on 6.5, but these have all seemed to stem from Wi-Fi vs. other types of connections.
I've also installed Google Sync & my Gmail has DL'd to my device, but I prefer to get my e-mail through the normal account setup.
Sorry so lengthy & thanks in advance for any advice anyone may be able to provide.
not sure if it is googles problem or our phones but i spoke to a couple of people with iphones and gmail accounts and it seems that they arent having any problems receiving their gmails. Did windows take a dump sometime this week?
TexasDiesel said:
I've tried every known method to enter the settings, but whenever the device tries to connect to the Google servers, it tells me I need to check my user name & password, even though I've entered both correctly.
I've even logged into my Gmail account on my laptop, changed the password just to make sure I've entered the correct one, & the device still kicks back to the user name/password screen saying the settings are wrong...I KNOW THAT THEY'RE NOT!!!
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Click to collapse
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
sirgal said:
Not sure if this will help, but... when username is requested, you have to type the complete idem, i.e., [email protected]er ... some time ago I had same problem as yours and solved it after realizing that I was including my username alone, without the @myserviceprovider.com part
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Click to collapse
Thanx, sirgal. Actually, I had tried both ways - one with just the username and one with my entire e-mail address, both to no avail.
However, I say "had tried" because, lo & behold, today just as I'm about to contact HTC tech support to see if 6.5 was causing Gmail probs, I decided to try creating the account ONE MORE TIME. Murphy's Law prevailed and, for reasons unbeknownst to me...IT WORKED.
I did everything the exact same way as I tried yesterday, but this time success. I'm taking a strictly "don't ask, don't tell" approach as to why it worked today.
Thanks again for the suggestion!
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
partsmanNV said:
I'm having a similar problem hopefully someone can help with. I've setup my gmail account and had it working fine until without any cause I can determine, the accout disappears except for still showing up on the TouchFlo e-mail "tab." When this first happened, I started from scratch and setup "Gmail2" which also worked for a while. The reason I had to name it Gmail2 is that when I tried to use Gmail as I had originally done it tells me that this name is already in use. It just did this to me again and sure enough, I had to name the account Gmail3 this time around. I don't understand why they are "disappearing" nor why the name is still in use and the previous 2 versions still show up on the TouchFlo e-mail tab and nowhere else.
Odd question, or at least I think it is as this is the closest thread to the actual problem I'm having that I've found here or the HTC forums. Thank you in advance for any assistance.
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I have the exact same happened to me multiple times in the past. The only solution I found is to restore from a previous backup. Fortunately I backup at least once per week so it wasn't too disastrous but still annoying.
Unfortunately, I haven't ever done a backup (honestly never thought of it for a phone) so that isn't going to help. What I'm hoping for is if someone else has seen this and how to delete the ghost accounts. Thank you wearefree for the help.
Anyone else have calendar events not showing up? I have an event scheduled everyday that isnt showing a notification. I’ve looked at the usual stuff, notifications are on for calendar, etc....I have an iPad that’s also connected to the same gooogle calendar and they come through fine on it everyday. Anyone have any insight?
Is there an alert added to the calender entry? Like 10 minutes before?
Thanks for replying. There is an alert set,...it was for 10 minutes before, that didn’t work so I changed it to at the time of event, and that didn’t work. I read somewhere that it was because of the last update, so I uninstalled the update and it worked this morning. I’m going to give it a few more days to see if it still works and if so I know a calendar update came out yesterday so I’ll update to that and hopefully I won’t have to worry about it anymore.
stevessvt said:
Thanks for replying. There is an alert set,...it was for 10 minutes before, that didn’t work so I changed it to at the time of event, and that didn’t work. I read somewhere that it was because of the last update, so I uninstalled the update and it worked this morning. I’m going to give it a few more days to see if it still works and if so I know a calendar update came out yesterday so I’ll update to that and hopefully I won’t have to worry about it anymore.
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Click to collapse
I used to have problems with my calendar not firing alerts or just firing late on previous phones. Then I found an app on GPS called Events Notifier For Calendar (by RYO Software.) There is an XDA thread somewhere about it. I've been using it on my last three phones including this one and I feel it is indispensable! (As for the GPS rating, my guess is user error for most of people's complaints.) But it has never failed me and the developer is extremely helpful. It's probably one of the first 5 apps I now install on every new phone.