Related
I have ActiveSync 4.5 on my laptop and set my TP2 up to Sync with my work's Exchange Server OTA and it's working fine. I then went to setup AS (USB) on my laptop so I could drag files over but it won't connect. It just keeps trying to connect then just stops and I get an error on my PC saying it couldn't connect to the device.
Anyone else have this problem or know how you might fix it? I looked at the other AS threads and didn't see anything that worked for me. I have killed AS and Soft Reset my phone but to no avail. The computer recognizes that the TP2 is plugged in but won't connect. The Allow USB connection is checked on the phone's AS too.
Thanks,
Had the same problem and deleted MS active sync then reinstalled it and it worked now if I can only figure out how to change the soft keys I'll be happy
Well I uninstalled and reinstalled but to no avail. Does / did your TP2 automaticlaly make a network connection when you connected it via USB?
Lance
When you connect your phone, just choose the File Transfer mode! It's faster and doesn't use ActiveSync. You should be asked that when you connect USB.
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Robertsonland said:
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Click to expand...
Click to collapse
Try a new USB cable. My USB cable broke on me a few days ago. Or try a new USB port, or a new computer. It should be charging. That means that your USB connection is bad, not ActiveSync.
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Simple fix
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
johnreden said:
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
Click to expand...
Click to collapse
I'm going to try this with the issues I've been having, seems like it might work.
Activesync has been randomly losing connection to the phone and sometimes the phone will stop charging. I've tried 2 different usb cables including 1 I've used for a long time with no similar issue.
Once, I've even been connected to Activesync and seen the phone stop charging. This phone seems to be similar to the MDA in that the hardware has to go through the operating system to charge the battery. Ugh, once my MDA battery was so dead that I couldn't start the OS and thus couldn't charge the battery, that was fun manually connecting wires to the battery terminals to get enough charge that I could start the OS.
cabranscom said:
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Click to expand...
Click to collapse
Yup agreed, that works, I have the similar issue my ActiveSync sometime disconnected itself. Performed the above steps, then it never happened again.
I can't find "Mobile Devices" in Device Manager on XP. Is that tip just for Vista?
Also I have unticked the "Enable Faster Data Synchronisation" but still I can charge but not get a USB data connection.
Any other tips!
I have a HTC Touch Pro 2 (US Cellular) and trying to connect via USB to Windows 7 Ultimate x64 OS. I have several times to install, uninstall, re-install and still no go. I found a few posting searching Google and nothing specific has help.
When plugging in cable, the phone is recharging. Unable to recognize or show up in Device Manager. I have successfully connect phone to PC by using Bluetooth but not able too at all with the USB cable. Tried several other cables and still same issues of not connecting.
I am sure it has something to do with drivers. however can't find any specific driver for the OS and Phone.
I have tried other combinations such as other USB ports, unchecking the box "Enable faster data synchronization" Reinstalling WMDC 6.1, uninstalling, rebooting, hard-reset, soft reset, etc.
So I am at the point of just throwing the phone across the room. I seem to recall about having problem another time and same issues, but was able to find solution. Unfortunately, not able to now. Please HELP!!
Please email me at <removed>
First, I edited your email out. That will surely get picked up by spambots, and you'll have a LOT of spam in your inbox.
Second, when you plug it in, you should see a popup on the phone in WinMo. Should give you a few choices, depending on ROM - choose "ActiveSync". If you don't get these choices, simply unplug-replug.
If you set it to "always" do something - like USB mass storage mode or something, you might have to modify the registry. I haven't used WinMo in so long, I don't even remember how to get it back to that menu which gives you the choices... I never check that box anyways, I always want to choose.
Thanks
Thanks for the email protection.
I receive nothing when plugging in the phone via USB No popup on phone nor PC
PyracyPyrate said:
Thanks for the email protection.
I receive nothing when plugging in the phone via USB No popup on phone nor PC
Click to expand...
Click to collapse
It's on the phone.
Did you unplug/replug? If it doesn't pop up for me at first, I do this and it ALWAYS pops up...
UNLESS of course you've told it to "always" do something like USB mass storage - this is the piece I cannot remember how to setup...
What ROM are you on?
arrrghhh said:
First, I edited your email out. That will surely get picked up by spambots, and you'll have a LOT of spam in your inbox.
Second, when you plug it in, you should see a popup on the phone in WinMo. Should give you a few choices, depending on ROM - choose "ActiveSync". If you don't get these choices, simply unplug-replug.
If you set it to "always" do something - like USB mass storage mode or something, you might have to modify the registry. I haven't used WinMo in so long, I don't even remember how to get it back to that menu which gives you the choices... I never check that box anyways, I always want to choose.
Click to expand...
Click to collapse
PyracyPyrate said:
Thanks for the email protection.
I receive nothing when plugging in the phone via USB No popup on phone nor PC
Click to expand...
Click to collapse
Go to the Settings Tab in HTC Sense and click on the right softkey and select All Settings. Then select Communications and select USB to PC and check the box that says ask me what I want to do when I connect.
My Nexus is stock but it is unlocked.
I have the latest CWM on there (touch 5.8.0.2)
I was currently downloading all the necessary stuff to flash to AOKP but havent even got there yet because all of the sudden my USB isn't working.
I have tried two different cables, the stock one and a different one (both which were working before).
I get charging working through USB but no file transfer.
I just did a wipe data/factory reset and wipe cache via Recovery, and still nada.
Am I cooked here? B-stock with no warranty from Expansys, now currently kicking myself for not buying brand new.
[edit] yes MTP and USB Debug were/are both checked on
[edit2] a lot of my searches seem to indicate that you can move and transfer via adb in recovery or fastboot while having this error. I am not finding that to be the case.
[edit3] windows 7 does not show any indication of a usb drive or anything plugged in as it used to before. This is obviously making it hard for me to try things like reinstalling drivers and whatnot.
thanks
It probably has nothing to do with the USB port...
Plug your phone into your computer, and then scroll the status bar down. You should see a notification "Connected as xx" Select that, then make sure connect as MTP is checked, if it's connected via ptp (camera) it won't allow you to sync files, for what reason so ever...
If that doesn't help, then reflash stock ROM, that usually helps.. With most problems anyway...
If both of these don't work, then I'm sorry, but I can't help you. I'd then call Samsung, and send it in...
LG Simon
Yea MTP was already checked on. USB debugging being on would have auto kicked in as well.
I flashed AOKP but still the same issues. The hardware might have gotten bonked - I hate how fragile these tiny little ports are!
Is there some kind of diagnostic I can run to see if it is truly a hardware issue?
It's the kernel, try another one
Sent from my Galaxy Nexus using xda premium
Just swapped to Faux kernel... still persists.
I'm really starting to think its the hardware but crossing my fingers there's a fix.
the same thing is happening to me, it started yesterday too!
I am on AOKP b-23, Faux kernel....
plug in my usb, it can charge but absolutely nothing happens on the computer side, try it on number of computers too... but the phone is able to charge.
EDIT:
try this:
http://forum.xda-developers.com/showthread.php?t=1400034
or this
http://forum.aokp.co/topic/29-aokp-faq-please-give-me-input-i-update-answers-many-times-a-day/
Mine started doing this. Would charge‚ but sometime I couldn't transfer data or use adb. It seems that the USB didn't like to stay in my computer. Any little movement would unplug it just enough to keep it charging but nothing else.
Sent from my Galaxy Nexus using Tapatalk
I've since tested the MHL cable and also tried using the usb host cable to connect a mouse and both work... does that mean my data connection theoretically could be fine?
I'm using AOKP #23 with Trinity and not had this issue at all. Whether it's because I combine the ROM, Gapps and kernel before flashing I don't know but my phone is running fine
im having this problem as well. does anyone have a solution?
So all you guys that are having problems have enabled MTP through Settings >Storage?
Sent from my Galaxy Nexus using xda premium
Had this same issue yesterday ( phone was 1 day old ) had it plugged into my windows 7 machine and all of sudden the machine couldnt see it. So I wiggled the cable sure enough the computer saw it, jiggled it again and it would lose connection to the PC. Tried this on several PCs with Several cables and same result everytime. If I held the cable connected to the phone at the right angle it would never lose connection.
Ran to Verizon and the numbskull behind counter tried telling me that is normal and I would just have live with it, almost punched him in the throat. Demaded he go get another phone and show me if that one does it. It didnt so he swapped it and was to hasty about it, ended up giving me another cable charger and headphones WOOT WOOT
new phone doesnt do it as of this writing
See http://forum.xda-developers.com/showthread.php?t=1427539 This is probably the issue you guys are experiencing. Seems like you should swap it in or try to fix it yourself by changing the USB charging board.
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Sk00bs said:
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Click to expand...
Click to collapse
i'm an android dev and this has happened to me. really really not good to no longer have adb access to my device. restarted both the phone and computer and tried a different coworker's computer and usb cable with no luck.
i used a samsung usb charger last night which i usually never do (i usually just charge it on the computer) and now this morning i have no data connection.
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
kymlalu said:
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Click to expand...
Click to collapse
creco said:
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just so y'all know...Fast Charge is simply tricking your phone into thinking it's plugged into an AC outlet...rather than a USB port.
Thus MTP won't work.
same issue here
I'm having the same issue here. Charging works fine with 2 computers and multiple USB cables (as well as AC and car charger adapters), but data transfer has completely stopped working. My computer won't see my phone at all. I have the correct drivers (given that I used them to connect to my computer when I first rooted and unlocked the bootloader). Tried changing the drivers, but I can't get my phone to show up in Device Manager at all. MTP and USB Debugging are enabled.
The only thing I can think of is that I dropped my phone while it was connected, and now the USB cable only charges the phone if I bend it in a certain way (it usually requires upward pressure where the cable plugs into the phone to work). However, other USB charging cables work just fine without any pressure. Is there any chance that a new OEM Samsung USB cable might solve my problem? The other cables I've used weren't OEM.
I normally use a wi-fi data transfer app because the USB data transfer has been slow since day one, so that can be worked around. What IS a major problem for me is that I'm trying to re-root my phone after my root access was lost with the 4.0.4 OTA update. I didn't keep up with the news and only realized last week that my root access had been lost because I tried to do things that required root. Since the OTA update trashed my CWM recovery image, I seem to have no way to re-root and reinstall CWM aside from going back to my computer and doing what I did the first time. But if I can't connect to my computer, I can't do that. It also seems that I would need computer access to remove root in case I bring it back to Verizon for a replacement under warranty.
So on another note, if you guys know of a way to re-root my phone without connecting it to my PC, I'm all ears...
xfighter1188 said:
im having this problem as well. does anyone have a solution?
Click to expand...
Click to collapse
I have run into a lot of USB defects on the phones I have received. It might be wise to get Samsung to repair it, but you will be without a phone for a week. You could also try another cable.
I used to have similar issues except where the power got routed into the data port, frying my phone in multiple areas.
On Samsung's repair ticket they said REPLACED COMPONENT (I'm assuming this is the usb controller and port) this could be the solution but it requires sending it in.
Hello!
I really hope someone can help me out on this.
I have just bought a Lenovo P2a42 and everything works fine, except that I cannot connect it to my computer via USB cable.
I tried different known working cables on different known working machines (win 7 & 10) with no success.
It looks like the phone stuck at "charge only" USB mode, the PC does not even react when phone is connected, only on the phone I can see it is charging.
So it is not a driver issue, as it looks like the PC does not even know about a phone is connected.
I tried to change USB Connection mode under Developer options, and nothing happened. However, it was strange, that if I change the USB mode from "Charge only" to MTP, after selection made, the text label under this option in the Developer options remained "charge only", and only if I go back and forth one level (to settings menu and then back to developers menu) it shows the MTP setting I have set earlier.
It is weird, but for me it looks like as the phone stuck at charge only mode, and I cannot switch between USB connection modes.
There is no notification at all about USB if I connect the cable.
I have made a factory reset on the phone, and nothing changed.
My P2 is running android 7.0.
Do you guys have any idea? I'm really desperate on this.
Thanks in advance for any tip!
Moire76
I seem to have this problem also because of the above i am unable to get adb working properly although drivers are setup.
I fixed it now by using the PDAnet program which found and installed some android drivers after which the phone is recognised properly as Lenovo p2 and is picked up in adb as attached device.
moire76 said:
Hello!
I really hope someone can help me out on this.
I have just bought a Lenovo P2a42 and everything works fine, except that I cannot connect it to my computer via USB cable.
I tried different known working cables on different known working machines (win 7 & 10) with no success.
It looks like the phone stuck at "charge only" USB mode, the PC does not even react when phone is connected, only on the phone I can see it is charging.
So it is not a driver issue, as it looks like the PC does not even know about a phone is connected.
I tried to change USB Connection mode under Developer options, and nothing happened. However, it was strange, that if I change the USB mode from "Charge only" to MTP, after selection made, the text label under this option in the Developer options remained "charge only", and only if I go back and forth one level (to settings menu and then back to developers menu) it shows the MTP setting I have set earlier.
It is weird, but for me it looks like as the phone stuck at charge only mode, and I cannot switch between USB connection modes.
There is no notification at all about USB if I connect the cable.
I have made a factory reset on the phone, and nothing changed.
My P2 is running android 7.0.
Do you guys have any idea? I'm really desperate on this.
Thanks in advance for any tip!
Moire76
Click to expand...
Click to collapse
I think it's because you must install to your PC mtp drivers.
Thanks for your answer, but unfortunately, no. As I mentioned, there is no communication between phone and PC.
With a missing driver, you can see your unknown USB device in device manager.
BTW, since then I have returned the phone to seller, and they confirmed, that the USB port of the phone is faulty (data pin connection to phone motherboard is faulty)
They are now working on the repair and will be done by tomorrow.
chtsarts said:
I think it's because you must install to your PC mtp drivers.
Click to expand...
Click to collapse
Finally I contacted seller and send it back for repair.
They confirmed that one leg of the USB motherboard connector was detached from the board.
They replaced the connector, and now it's just working as it should.
Have a nice day!
Moire76
Yesterday, I unlocked the bootloader of my Google Pixel 2XL running android Pie using a mac.
Once, the process was completed and i set up my phone again, i lost usb mass storage.
I searched over internet and tried everything.
From enabling and disabling USB debugging to clearing internal storage and others is App info.
I hard reset my phone again but to no use. I don't see a usb debugging prompt.
I tried multiple cables. Infact it stopped working on the cable and the port i used usb mass storage on before.
Android auto had also stopped working. The phone only charges and does nothing else.
I am able to change the default usb to usb storage, but under USB preferences, only charging is selected and all options are greyed out.
Can someone please help me?
aj2019 said:
Yesterday, I unlocked the bootloader of my Google Pixel 2XL running android Pie using a mac.
Once, the process was completed and i set up my phone again, i lost usb mass storage.
I searched over internet and tried everything.
From enabling and disabling USB debugging to clearing internal storage and others is App info.
I hard reset my phone again but to no use. I don't see a usb debugging prompt.
I tried multiple cables. Infact it stopped working on the cable and the port i used usb mass storage on before.
Android auto had also stopped working. The phone only charges and does nothing else.
I am able to change the default usb to usb storage, but under USB preferences, only charging is selected and all options are greyed out.
Can someone please help me?
Click to expand...
Click to collapse
Does fastboot mode still work? If so, I doubt it is a hardware issue, and you can simply reflash a full factory image.
What was your remaining battery percentage? This is happening to me now but my battery is at 15% so I'm going to charge it up a bit and try again.
FYI battery saver is NOT currently enabled on my device, but that feature can definitely disable a lot of functionality so it's always good to ensure that it's off when troubleshooting. Another detail is that I still have a locked bootloader yet I'm also experiencing this issue (of grayed out USB options) so it may be coincidental and unrelated to you rooting/unlocking.
Did you find a solution? This thread is quiet so far but appears unresolved...
---------- Post added at 10:27 PM ---------- Previous post was at 09:46 PM ----------
I charged to 20% and it worked but that may not have been it either. I noticed that wiggling my usb-c connector (adapted from micro usb-'a' to usb-c) may have been the culprit. It seems that my adapter has a shaky connection
aj2019 said:
I tried multiple cables. In fact it stopped working on the cable and the port i used usb mass storage on before.
Android auto had also stopped working. The phone only charges and does nothing else.
I am able to change the default usb to usb storage, but under USB preferences, only charging is selected and all options are greyed out.
Click to expand...
Click to collapse
This is a common issue w/ the Pixel devices on Pie, and is a cable issue, usually from using USB-C to USB-C cable, whereas an -A to -C cable is fine. Reference:
https://www.reddit.com/r/GooglePixel...me_change_usb/
https://www.reddit.com/r/GooglePixel...2_xl_charging/
However, I ran in to this using the Pixel Experience Pie ROM on my Nexus 5X, and found it was due to one of my little microUSB to -C adapters (with a -A cable). One adapter works, the other doesn't, (cable didn't matter) even though it was no problem on the stock ROM; same brand (TechMatte) from the same 2-pack, in fact.
I have this same problem. My wife has the same phone with same OS but doesn't experience this problem. The only difference between our 2 phones is mine was a part of the beta program
I stopped being able to use USB either for file transfer or for adb. Google told me to install drivers which really doesn't work when the PC doesn't see your phone...
I tried a different computer
and it did see the phone and said that it installed drivers.
When I put it back on my PC it was working again.
Failed again, USB options all grayed out, and I used different (new) USB-C and that worked.
janehull said:
I stopped being able to use USB either for file transfer or for adb. Google told me to install drivers which really doesn't work when the PC doesn't see your phone...
I tried a different computer
and it did see the phone and said that it installed drivers.
When I put it back on my PC it was working again.
Failed again, USB options all grayed out, and I used different (new) USB-C and that worked.
Click to expand...
Click to collapse
Try cleaning the charging port with compressed air, and Qtips with a little isopropyl alcohol. It could also just be bad from time or hardware failure.
Same issue of me today, but cable is good because other pixel 2 xl works great with it... it is a usb port issue on pixel, charging works, usb connections not.
I am having the same issue on my Oneplus 7 Pro running Android Q. With me it started happening after updating to Android Q. Plugging in a USB drive o the phone is not working neither, it works if I boot into recovery. Seems like lots of people are having similar issues:
https://forums.oneplus.com/threads/...-to-any-computer-or-android-auto-car.1069725/
After moving to the January build I'm now having this same issue. I tried:
"Now go to Settings -> Apps & Notifications -> App Info (See all X apps), and tap on the three dots in the top right corner, then tap on “Show System”. Now, in the app list, find and open External Storage, and tap on the Storage section. Clear the Cache and Data. Go back to the app list, find Media Storage and repeat. "
https://www.androidauthority.com/pixel-2-problems-813551/
But that didn't help me. Anyone know what else to try?
collegencmc said:
After moving to the January build I'm now having this same issue. I tried:
"Now go to Settings -> Apps & Notifications -> App Info (See all X apps), and tap on the three dots in the top right corner, then tap on “Show System”. Now, in the app list, find and open External Storage, and tap on the Storage section. Clear the Cache and Data. Go back to the app list, find Media Storage and repeat. "
But that didn't help me. Anyone know what else to try?
Click to expand...
Click to collapse
i tried it, and it only works for a couple mins. Trying it again dosen't do anything anymore.
Yep me too it seems, no file transfer to lappy or ADB, charging and usb stick work fine, cleaned and googled to find this seems a problem for many pxl2 users in the last few weeks.
For a flashaholic like myself it's a big issue!
any update? I just bought Pixel 2 XL
I've tried everything,
best attempt is cleaning the port usb c, connect using usb c to c on MacOS the "usb for" enabled just for few seconds, and then back disabled again
here the list what I did :
1. update adb
2. usb A 2.0 to C, usb A 3.0 to C, usb C to C - doesnt work, only charge
3. even OTG, can't read flash drive
4. restart phone after change usb debugging also doesnt work
5. using fastboot, someone said to make sure the firmware is buggy, doesnt work at all !!
6. after cleaning usb port, still doesnt work...
So I sadly don't have any fix on this, it still doesn't work for me after Jan update. I tried posting to this site:
https://support.google.com/fi/thread/257513?hl=en&dark=1
about this matter with no success. I guess I will have to open a support ticket with Google. Has anyone else here done that? The reason I haven't is based on that Google thread it doesn't look like it went anywhere when people did open a ticket.
So I just tried moving up to the March build on my Pixel 2 xl and was successful. So it looks like Google sent out some kind of update that corrected the issue.