Related
The majority of LG smartwatches on the market are powered by Google’s Android Wear operating system. But, now the company seems to be looking forward to break free the restrictions of Google’s operating system.
At CES 2015, the Korean electronics firm reveals its plans to launch [Moderator Edit: Again, please stop spamming the forums with links to these blogs sites] next year. Also, the Smartwatch that was demoed unlocking the new Audi was LG’s WebOS-powered Smartwatch.
Hi friends , I really like my fire phone but I am just wondering ; will we get the fire os 4 update? or software development has been stopped? Thank you.
Update; I had an answer from Amazon fire phone team , they are so kind but I think thats it , there will be no software updates our fire phones
''Hello,
I understand that you'd like to get Fire OS4 to your Fire phone.
I'd like to bring to you kind attention that, we've made no announcement about any future Fire phone software updates, so I can't answer your question. I'm extremely sorry for the disappointment caused.
We would never want to lose a valued customer like you and we always endeavor to assist our customer with the best of our service. It is certainly not our intention for our customers to have anything but a pleasant experience using Fire Phone.
However, this is something that we need to take serious consideration for change in Fire Phone.
To ensure the utmost attention, I've forwarded your message to our development team for consideration as we make further improvements.''
I'm happy with 3.6.8
Hope someone find a way to install other ROM :fingers-crossed:
Don't always believe the low-level customer services.
When the new Fire tablets were announced along with Fire OS 4, it was said (in a public statement) that the Fire phone would receive Fire OS 4 in early 2015...
I'm not holding my breathe, but it's still not the end of early 2015 and it can mean anything depending on their definition of "early". The way I see it, June is still classed as "early".
lu1gj3s said:
Don't always believe the low-level customer services.
When the new Fire tablets were announced along with Fire OS 4, it was said (in a public statement) that the Fire phone would receive Fire OS 4 in early 2015...
I'm not holding my breathe, but it's still not the end of early 2015 and it can mean anything depending on their definition of "early". The way I see it, June is still classed as "early".
Click to expand...
Click to collapse
I know that announcement , finger crossed , but if they have a plan to upgrade for early 2015 , what is wrong with make an announcement to their customers ? I think the key sentence is '' However, this is something that we need to take serious consideration for change in Fire Phone.''
Yeah, I'm not holding my breathe. To be honest, I wish I hadn't sold my Lumia 735 for this phone. It's an okay phone, but needs an update plus the ability to be unlocked...
I just want root off of 3.6.8. That is the part that is killing me the most about this phone.
This press relase from the Sep. 17th 2014 says :
Fire OS 4 will be available on Fire phone early next year.
There is no maybe, this is an definite statement
modified link, cause i´m still too "new":
h**p://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1969158
Eiermann78 said:
This press relase from the Sep. 17th 2014 says :
Fire OS 4 will be available on Fire phone early next year.
http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-newsArticle&ID=1969158
We can hope.
Click to expand...
Click to collapse
I called amazon directly and the representative, on the other line, said they are unsure of a specific date for os 4 being released. Did you read the news about developers, who are leaving fire phone due to limited users? developers are saying that the device is not in demand and developing apps is not cost efficient for them. here you go:
http://www.geekwire.com/2015/app-developers-bailing-on-fire-phone-creating-new-challenge-for-amazon/
I called about a week ago and got the same answer.
While they did announce that they'd be giving the fire phone os 4, it's been super quiet since then.
It's a shame, because I was really looking forward to using an android wear device with my fire phone
Gearspoweredfool said:
I called about a week ago and got the same answer.
While they did announce that they'd be giving the fire phone os 4, it's been super quiet since then.
It's a shame, because I was really looking forward to using an android wear device with my fire phone
Click to expand...
Click to collapse
me too , I have several BlueTooth 4.0 Devices .
I just wish they would release an update fixing the SBC encoding so music over Bluetooth didn't sound like crap.
Hey I know wrote a negative post about a release, but I just got some exciting news from amazon.Ive been having reception issues and this is the response they gave me:
Hello Erdin,
I'm sorry for the delay in resolving your issue. I tried contacting you at the phone number listed in your Amazon account but haven't been able to reach you.
Our technical team was unable to correct the issue you described with losing reception on the Amazon Fire Phone. I'm very sorry for the inconvenience. We have, however, determined what the issues are and our technical team is diligently working to fix the issues. According to our developers, the issues should be resolved with the newest software update for the Fire operating system. This operating system update is 4.6, which will be released starting mid April. We ask that you allow for us to resolve the issues that you are having with the newest update.
If you're still having trouble, please provide as much information as possible, including any new error messages. We can be reached using the following link:
Please visit the following link to provide the information we requested:
laidbackcloud said:
Hey I know wrote a negative post about a release, but I just got some exciting news from amazon.Ive been having reception issues and this is the response they gave me:
Hello Erdin,
I'm sorry for the delay in resolving your issue. I tried contacting you at the phone number listed in your Amazon account but haven't been able to reach you.
Our technical team was unable to correct the issue you described with losing reception on the Amazon Fire Phone. I'm very sorry for the inconvenience. We have, however, determined what the issues are and our technical team is diligently working to fix the issues. According to our developers, the issues should be resolved with the newest software update for the Fire operating system. This operating system update is 4.6, which will be released starting mid April. We ask that you allow for us to resolve the issues that you are having with the newest update.
If you're still having trouble, please provide as much information as possible, including any new error messages. We can be reached using the following link:
Please visit the following link to provide the information we requested:
Click to expand...
Click to collapse
Great news! update is a month away . I hope they added a few UI changes like lock screen notifications ( able to read, answer and dismiss from the lock screen ), add 3G on / off switch and can remove sms / dialed phone numbers etc. one by one from the carousel preview
Guess that means I'll be pushing back my root for another month
I didn't want to risk anything unduly, but hopefully this actual piece of information means good news for us
I contacted Amazon help last month about BT 4.0 LE and got this back: They probably didn't know the April release date back then.
---------------------------------------------------------------------------------------------------
Hello,
I'm sorry for the disappointment you had regarding the Bluetooth LE update for the Fire Phone device.
We'll release the updates frequently for the Fire Phone with performance improvements, application upgrades. I understand that you are waiting to receive an update for enabling Bluetooth 4.0 LE for the Fire Phone device.
Our technical team is already working on this update with additional improvements to Fire Phone device. While we do not have any information about the next software update release, but once all the improvements and bugs(if any on device) are fixed, the software update will rolled out for all the Fire Phone device.
When the update is released, it'll be delivered to all the Fire Phone devices connected to wireless or Wi-Fi network. You'll be notified with an alert when the update hits your Fire Phone.
When we release an update for the Fire Phone, it'll be listed on our help pages here :
https://www.amazon.com/gp/help/customer/display.html?nodeId=201531560
We'll honor your commitment by continuing to provide the quality product availability and support you expect for Fire Phone.
------------------------------------------------------------------------------------------
Looks good for BT 4.0 in April then.
I don't see the April reference in that response.
Sent from my Nexus 6 using XDA Free mobile app
markwebb said:
I don't see the April reference in that response.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
True, but read the first sentence. Its an older email that confirms the BT 4.0LE featureis included in the next release, not the release date.
Thanks for the update.
laidbackcloud said:
Hey I know wrote a negative post about a release, but I just got some exciting news from amazon.Ive been having reception issues and this is the response they gave me:
Hello Erdin,
I'm sorry for the delay in resolving your issue. I tried contacting you at the phone number listed in your Amazon account but haven't been able to reach you.
Our technical team was unable to correct the issue you described with losing reception on the Amazon Fire Phone. I'm very sorry for the inconvenience. We have, however, determined what the issues are and our technical team is diligently working to fix the issues. According to our developers, the issues should be resolved with the newest software update for the Fire operating system. This operating system update is 4.6, which will be released starting mid April. We ask that you allow for us to resolve the issues that you are having with the newest update.
If you're still having trouble, please provide as much information as possible, including any new error messages. We can be reached using the following link:
Please visit the following link to provide the information we requested:
Click to expand...
Click to collapse
Has anybody heard any news on the update?
Hi from Spain, I've just bought a Fire Phone and i have a question:
Does anyone know if it will get a Fire OS 5 update?.
Thanks in advanced.
Nobody does, Amazon claim yes but there's no timeline.
Sent from my Nexus 5 using Tapatalk
zerbey said:
Nobody does, Amazon claim yes but there's no timeline.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Ok, many thanks.
I am 99% convinced there will never be Fire OS 5 for Fire Phone.
Also no bootloader unlocker.
You probably have to live with that.
The FirePhone was dropped by Amazon and they fired about the half personell of their R&D dept.
So, no FOS 5 for the FP.
It is a pity, FP is a great smartphone.
pacocarismatico said:
It is a pity, FP is a great smartphone.
Click to expand...
Click to collapse
If you haven't already, get Safestrap and replace FireOS with one of the custom ROMs (I'm a fan of Fire Nexus). So much better!
Hi, I saw a post at below address recently that the reply from Amazon seems positive.
tieba.baidu.com/p/4762152346
some captured message is as below.
......
We are just planning to launch the Fire OS 5 on the Fire phone devices.
We will send this as an alert; In order to notify to all the customers before the launch.
There is no need to be concerned. Once if the update launches. Your fire phone device will be automatically updated with the software update.
.....
yuchyuan said:
Hi, I saw a post at below address recently that the reply from Amazon seems positive.
tieba.baidu.com/p/4762152346
some captured message is as below.
......
We are just planning to launch the Fire OS 5 on the Fire phone devices.
We will send this as an alert; In order to notify to all the customers before the launch.
There is no need to be concerned. Once if the update launches. Your fire phone device will be automatically updated with the software update.
.....
Click to expand...
Click to collapse
That sounds great. Many thanks for the information.
Hello,
I understand your concern on getting Fire O.S 5 for your Fire Phone device.
Unfortunately, we've no announcement made about the release of Fire O.S 5 for Fire Phone devices. We announce new software releases when they are ready for customers. I'm sorry about this but I hope you understand our limitations.
From time to time, we test both new and existing features in the Fire Phone devices to determine which characteristics or services drive customer purchases and satisfaction.
We're continually improving the Fire Phone experience to provide our customers with the greatest value, selection, and information about their purchasing decisions.
Hello,
I'm sorry; Fire OS 5 is not available for Fire phone at this time. Please accept my sincere apologies for the inconvenience caused to you.
Currently we've made no announcement about a new software version for the Fire phone and at present we are unable to tell you when the new software version launches. Once we plan to release any new version, we'll update it on our website, thanks for inquiring about the new software version.
To make sure that your comments are heard by the right people in the organization, I've forwarded your concern to the appropriate people in our company and this way they can take notice of the issues you've pointed out, take your suggestions into consideration and make sure they are implemented in the near future as we plan for improvements.
It is always important for us to hear how customers react to all aspects. We truly value this kind of feedback, as it helps us continue to improve our store and provide better service to our customers.
Customer feedback like yours helps us continue to improve the service we provide, and we're glad you took time to write to us. The Fire phone Team will carefully review your message.
We appreciate your understanding and patience in this regard. Thanks for using Fire phone.
MY CONTACT MESSAGE: 09/09/16 10:31:23
Your Name: Azis Ozan
Kindle Name: Azis's Fire Phone
Kindle Serial Number: B0A20704437302W1
Device Type: A3SNN7STP3MAW9
Commentsescribe your question/inquiry about Fire Phone in brief. When FIRE Os 5 will be released for OUR FIRE PHONE? Please respond with normal answer, not copy/paste. We PAID 700$ for this phone and our fire phone's are based on Android kitkat. Did you know most apps requires API from Android lollipop minimum? I saw one answear on chinese forum from Amazon, was recently, this month, says you are working to release Fire Os 5 for Fire Phone. I want to tell me if it's true or false and if you can WHEN will be released!!! PLEASE DON'T RESPOND ME WITH IRELLEVANT ANSWER, WRITE SOME DETAILS. Sorry for my english, i hope you understand. PLEASE, HELP US. Your answer will be posted on xda forum.
ozan2 said:
Commentsescribe your question/inquiry about Fire Phone in brief. When FIRE Os 5 will be released for OUR FIRE PHONE? Please respond with normal answer, not copy/paste. We PAID 700$ for this phone and our fire phone's are based on Android kitkat. Did you know most apps requires API from Android lollipop minimum? I saw one answear on chinese forum from Amazon, was recently, this month, says you are working to release Fire Os 5 for Fire Phone. I want to tell me if it's true or false and if you can WHEN will be released!!! PLEASE DON'T RESPOND ME WITH IRELLEVANT ANSWER, WRITE SOME DETAILS. Sorry for my english, i hope you understand. PLEASE, HELP US. Your answer will be posted on xda forum.
Click to expand...
Click to collapse
Pretty much ignored everything you asked for with the standard uninformative blurb. It's likely a template response they have for anyone asking about an update for the Fire Phone. They likely don't have anyone on staff anymore for the Fire Phone. Anyone that was still around likely got moved to other projects.
I asked them the same question few months ago and they answered the same. I think it is a standard answer for this question.
It is a pity that Amazon doesn't take care of its customers. We can only wait for Fire OS 5.
Many thanks for your answers.
I couldn't care less about Fire OS 5, but it would be nice if they would just give us the bootloader unlock since they have ceased supporting it. We can dream, right?
just unlock the bl and we will build FireOS5 ourselves
Hello, I've just write to Amazon and got this answer:
Hello Franz,
I apologize for the unsatisfactory experience and for the inconvenience caused you. That's definitely what we don't want our customers to experience.
To help you, in this case, I've forwarded your comments to our developer and higher authority to let them know that how our customers are experiencing trouble with Fire phone.
It is my humble request please extend your patience and understanding while we work on this.We'll get back to you with an update with a satisfactory resolution shortly.
Rest assured, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.
We hope to see you soon.
--
This was in answer of:
Hi,
First of all, I ask you please read this entire mail, and try to make it reach people who can do something about this issue.
I will like to know if you can give any news about a software update on Fire Phone. I can understand you discontinued the product but less than 2 years of support is something that I would never expected from Amazon. I make a buying decision counting on Amazon good sense of responsibility and customer satisfaction.
Me and a considerable number of users are claiming for a Fire 5.0 OS in order to be able keep using most of the newest apps. Also features like Google Play Services are required for apps that aren't in the App Store, and the newest versions stopped working on the Fire Phone. My WhatsApp isn't functional on Fire Phone anymore, and using it from Google Play doesn't let me know how many messages are pending for reading. So I feel like I am forced to use a bugged phone or buy a new one. This is really frustrating considering that Nexus 5, Moto X, The HTC One M8 (among others) are from 2014 as well and still being completely functional and working with Android 6.0.
Can you please give me a satisfactory answer? Or should I assume that Amazon tricked me selling me a phone with an early expiration date?
Thanks in advance for your time and help,
Best
--
I think the best we can do is write Amazon making clear that at this point, we are somewhat cheated by them. Too much people angry trash talking about Amazon isn't something that I think they really like.
Fwanz said:
Hello, I've just write to Amazon and got this answer:
Hello Franz,
I apologize for the unsatisfactory experience and for the inconvenience caused you. That's definitely what we don't want our customers to experience.
To help you, in this case, I've forwarded your comments to our developer and higher authority to let them know that how our customers are experiencing trouble with Fire phone.
It is my humble request please extend your patience and understanding while we work on this.We'll get back to you with an update with a satisfactory resolution shortly.
Rest assured, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.
We hope to see you soon.
--
This was in answer of:
Hi,
First of all, I ask you please read this entire mail, and try to make it reach people who can do something about this issue.
I will like to know if you can give any news about a software update on Fire Phone. I can understand you discontinued the product but less than 2 years of support is something that I would never expected from Amazon. I make a buying decision counting on Amazon good sense of responsibility and customer satisfaction.
Me and a considerable number of users are claiming for a Fire 5.0 OS in order to be able keep using most of the newest apps. Also features like Google Play Services are required for apps that aren't in the App Store, and the newest versions stopped working on the Fire Phone. My WhatsApp isn't functional on Fire Phone anymore, and using it from Google Play doesn't let me know how many messages are pending for reading. So I feel like I am forced to use a bugged phone or buy a new one. This is really frustrating considering that Nexus 5, Moto X, The HTC One M8 (among others) are from 2014 as well and still being completely functional and working with Android 6.0.
Can you please give me a satisfactory answer? Or should I assume that Amazon tricked me selling me a phone with an early expiration date?
Thanks in advance for your time and help,
Best
--
I think the best we can do is write Amazon making clear that at this point, we are somewhat cheated by them. Too much people angry trash talking about Amazon isn't something that I think they really like.
Click to expand...
Click to collapse
Can you PM the email address you sent this to? I'd like to send them one as well.
eddychecker said:
Can you PM the email address you sent this to? I'd like to send them one as well.
Click to expand...
Click to collapse
Of course, this address [email protected]
there are tutorials how to install cyanogenmod on fire phone. So why is there no fire os 5 custom rom yet ?
hintzsche said:
So why is there no fire os 5 custom rom yet ?
Click to expand...
Click to collapse
Because it is not possible to unlock the bootloader. So everything custom is based on Kitkat.
The Sony Smartwatch 3 is fully capable of housing Wear 2.0 and has the same specs as half of the devices that are getting the update. Also, it has NFC which you could use with the new Android Pay! I'm not sure if the NFC on the SW3 is full fledged but either way, I think this device should receive wear 2.0 regardless of how old it is if the specs can handle it. If you think so too, email Sony and if a lot of us do it maybe they'll notice. Here's a copy of what I sent them:
Very disappointed that the Smartwatch 3 will not be receiving Wear 2.0. It's very unreasonable as it has the same specs as half of the devices that will be getting the upgrade. In fact, it has better specs than some! The SW3 has NFC which is now finally going to be useful with Android Pay! Just take one good look at any website that just posted about Wear 2.0 and you'll see it's not just me that's upset about this. This device is a great smartwatch and is fully capable of housing Android Wear 2.0.
Update!!: Sorry, guys! I haven't been getting any email notifications from this thread. I had no idea so many people have been viewing it! Here is the link to where you can send them an email: http://support.sonymobile.com/global-en/swr50/contactUs/mail/?region=en_GB
Hope this works, fingers crossed.
Update 2: I will be making a separate thread but here I see a link to a change.org petition I made because the other one wasn't very persuasive. https://www.change.org/p/sony-wear-2-0-on-sony-sw3?recruiter=680990369&utm_source=share_petition&utm_medium=email&utm_campaign=share_email_responsive
Well stated!
Which sony email that you used? Can i have it too?
Hello SW3 users.
My concern is that the new app delivery model will make our watch a dumb watch. I bought this watch less than a year ago just for the fitness apps, and without them for me it's completely useless.
To the OP: if you share the email address that you've used we can concentrate on a single target!
http://www.xperiablog.net/2017/02/08/sony-smartwatch-3-not-on-the-android-wear-2-0-list/
This just makes me wanna crawl in a corner and cry. I dont think its Sony's fault I blame stupid Google because if it wernt for them all snapdragon 801 devices would have Nougat offically but because they dont wanna give them vulkan support they dont. Same with the SW3 and its a load of crap with the SW3 if we dont get it because most watches only have 2 cores enabled so if they enabled the other 2 wouldnt that count as extra power? Snapdragon 400 should be enough for wear 2.0. I will be really sad if we dont get wear 2.0.
Edit: Huawei watch doesnt even have NFC. Unlike some other watches we also have wifi too i cant see what would be missing to support wear 2.0.
I have sent a message to Sony via the Xperia Care email form.
using the email link on this page.
http://support.sonymobile.com/global-en/contactUs/
and they replied, with the content being:
"We can advise that currently we do not have any confirmation as to whether or not the Sony SmartWatch 3 will receive the Android Wear 2.0 update, we apologise for any inconvenience this may cause you. We do appreciate your feedback regarding this and will pass this on internally.
For further information regarding software updates we would recommend that you check our blog regularly as any announcements would be made there. You can visit our blog at: blogs.sonymobile.com. "
Similar here from a live chat
Adam A
Thank you. In relation to your query, no announcement regarding this has been made at this time, so I do not have details to provide regarding this.
We would be advise to keep checking the Sony Mobile Blog for information on updates on the release of any update for this watch however - ht.tp://blogs.sonymobile.com/
Steve.: OK so it's neither a yes or a no?
Adam A: It hasn't been confirmed for release
Yakkity said:
Similar here from a live chat
Adam A
Thank you. In relation to your query, no announcement regarding this has been made at this time, so I do not have details to provide regarding this.
We would be advise to keep checking the Sony Mobile Blog for information on updates on the release of any update for this watch however - ht.tp://blogs.sonymobile.com/
Steve.: OK so it's neither a yes or a no?
Adam A: It hasn't been confirmed for release
Click to expand...
Click to collapse
this is the anwer by sony:
Mr. xxx,
We thank you for contacting Sony Xperia Support.
We inform you that we do not yet have an official confirmation that the Android Wear 2. 0 will be used for our connected products Smartwatch 3.
Below is the link to our official web page allowing to have the latest Android news for our products:
Https: // www. Sonymobile. Com / en / xperia / android-xperia /
While we thank you, we remain at your disposal for any additional information.
Our newsletter allows you to find all Sony news. Do not hesitate to register!
We invite you to contact Sony Xperia Support for further assistance and visit our website http: // www. Sonymobile. Com for more information on the support of our products. We also show you our new demo products and accessories.
Please send emails to questions. Fr
support. Sonymobile. Com. Phone: 0 969 32 2121
The Service Request provided in the subject of this message is reserved exclusively for queries that are directly associated with this case. Please note that the ticket is automatically closed five days after sending our reply.
best regard
Hedi
Sony Xperia Support
Five minutes to answer me in the same way!
Maybe emails are filtered by some AI...
Thank you for contacting the Sony Xperia support centre.
We apologise for your frustration at the lack of information regarding Android Wear 2 being available for the SmartWatch 3. As soon as Sony have any update we will let our valued customers know. We apologise for this inconvenience
Click to expand...
Click to collapse
Sony UK told me today on live chat that they won't upgrade
It's the same as with KK for the Sony Xperia SP, a very popular device. It was on their site and then suddenly it wasn't anymore and then the final message NO KK for the SP.
I really doubt it that SW3 will get AW2.0 for the reasons that all big companies are not interested in updating, only selling new.
fritsprive said:
I really doubt it that SW3 will get AW2.0 for the reasons that all big companies are not interested in updating, only selling new.
Click to expand...
Click to collapse
Likewise, I assumed as much when I bought the watch late last year - very much case of "good price and I'm not going to expect much from a device over 2 years old".
Shame though!
Sad, it's very sad...
Enviado desde mi Nexus 6P
Not good news...
In reply to Alex
Android Wear @AndroidWear 2h2 hours ago
@alex_f_k Hi Alex. Unfortunately, Sony Smartwatch 3 won't get Android Wear 2.0. Check the list of watches here: .
Click to expand...
Click to collapse
OK guys we can't stay and just look, we have to do what we can.
The Asus Zenwatch 2 have A.W. 2, is a square watch like the SW3 the screen is just 0'03 ' bigger, the processor is the same, the SW3 has NFC an important features of A.W. 2 something that haven't the ZW2silly. There are our argument, you can had other if you want.
Now we have to create a polemic about programmed obsolescence we have to contact the tech press of our country. Google and Sony will not want to be in this case. In France programmed obsolescence is now an offence.
I believe in you, contact specialized press and consumer association.:fingers-crossed:
This our only chance the media
Google translate you know...
Change.org for 2.0
w w w . change . org/p/sony-android-wear-2-on-sony-smartwatch-3?recruiter=243188806&utm_source=share_petition&utm_medium=copylink
Didrik F Fri, 02/10/17 10:37:10 am Europe/Copenhagen
Welcome to Sony Xperia Support, my name is Didrik F. I’m currently reading your question. Please provide your e-mail address and contact number for personalized support.
Claus 10:38:20 am
Does the Sony Smartwatch get upgraded to Android Wear 2.0?
Didrik F 10:40:21 am
Currently Smartwactch 3 is not on the list of smartwatches to be updated to Android Wear 2.0. There is however a possibility that it might receive it later.
Claus 10:42:10 am
Ok, but you are stirring up MAJOR confusion, since several retailers and articles states that it WILL be upgraded. And other users had that confirmed by your english support. Then all of a sudden you either say it wont (message from the english support) or says it might. Either way you are backpedaling from previous claims (and a lot of info out there confirming the upgrade)
So just be honest if you ran into unforseen consequenses.. (or are considering a Smartwatch 4) 10:43:03 am
https://forum.xda-developers.com/smartwatch-3/general/upgrade-to-android-wear-2-0-t3495518 10:44:14 am
Didrik F 10:44:25 am
We currently don't have any information about any possible unforseen consequenses or if/when Smartwatch 4 will be developed. You can however find more information about the Smartwatch 3 and Android wear on our blog.
https://www.xperiablog.net/2017/02/08/sony-smartwatch-3-not-on-the-android-wear-2-0-list/
Claus 10:44:31 am
https://forum.xda-developers.com/smartwatch-3/general/leak-aw2-0-somewhat-confirmed-t3417669
The first link is confirmation from your own support. The other is a commercial advertising the watch with aw2.0 10:45:37 am
In the first post you can find several links to ad's, articles and other that hints the upgrade. Can you understand the confusion? 10:46:19 am
.. but the confusion start spreading around page 5
Didrik F 10:48:41 am
I can understand the confusion, but currently the Smartwatch 3 only supports Android Wear 1.5 and we currently don't have any information about it possibly getting the newest update to Android Wear 2.0.
Didrik F 10:50:48 am
I can see that you were in contact with the XDA-forum, which we do not have any direct contact with. So I can neither confirm or deny what they are telling you.
Claus 10:53:44 am
Those are dedicated users THAT IS QUOTING EMAILS from both your english and french support stating that the watch will get updated to Android Wear 2.0.. It is not XDA telling me that it will.. It is users quoting mails from your own support. Untill you suddenly backpedaled a few days ago.. Something tells me that you had unforseen beef with google, but you wont admit it.
We just want what was hinted to us in both support-mails and ads (which admittedly was taken down again, but well documented). Its not to be rough, but I smell a class-action lawsuit incoming. 10:54:52 am
You have some VERY dedicated customers. And it doesn't quite seem like you know how oustanding a product your watches really is compared to the market. You should really embrace this niche. 10:55:57 am
Didrik F 10:56:42 am
I'm sorry, but as I said, we currently don't have any more information about Android Wear 2.0 and if it will be released to Smartwatch 3.
Claus 10:57:17 am
Ok.. And the earlier mails from your english and french support was a mistake, or?
And one last thing.. I reached out via mail support several times, but haven't got and answer: The swr510c adapter, briefly on the market in japan, will that be back in stock? Either in japan or elsewhere on the globe? 10:59:14 am
https://www.amazon.com/Sony-SWR510C-Wrist-Holder-SmartWatch/dp/B017YHTYKI 11:00:04 am
A piece of plastic, currently going on ebay for same as the price of the watch.. So I think its sought for.
Didrik F 11:02:56 am
As we are only the support for the Nordic market, I cannot answer questions about the other countries markets. If you want information about when items will be in stock in our E-store, I suggest that you contact our E-store support.
Contact info: https://sonyestore.zendesk.com/hc/sv/articles/205363242-Kundtjänst
Claus 11:02:58 am
The metal band sells for 300 dollars, this piece of plastic for 150.. You treat the watch as a foster-baby, and don't see how dedictated a user base and how well made a product you actually have.
But thanks for nothing I guess.. 11:03:31 am
Didrik F 11:03:47 am
Sorry, I gave you the wrong link. https://sonyestore.zendesk.com/hc/sv/articles/205363242-Kundtjänst is the correct one.
Is there anything else I can help you with right now?
Claus 11:04:53 am
Yeah... I might actually need some contact to the support/estore for japan, to get answered if it will be back in stock there.
Didrik F 11:07:27 am
If you have a market-specific question I can only ask you to contact that specific market. We have no direct E-mail adress or phone-number to them. The best I can do is to send you a link to the Japanese website, which is in japanese.
Claus 11:08:33 am
Ok.. Then again.. Thanks for nothing and have a nice weekend.. I have the PS4, Sony mobile, 55" TV and a watch.. Will consider my future engagement in the light of this.
Didrik F 11:08:46 am
Thank you for contacting Sony Xperia Support! Have a nice day!
If you need more information regarding our products, please visit www.sonymobile.com
The most I can suggest is wait for MWC if Sony doesnt unveil a new SW4 then there is still a chance that we could get AW2.0. On most sites they only say that the moto 360 and lg r watch arent getting it because they are 2014 devices with no wifi or NFC but they don't say anything about SW3. Dont forget SW3 is Sonys only android wear watch. Either it gets the update or they make SW4. Lets just wait till MWC I cant see what the point of making an SW4 would be at the moment. Most if not all watches have basically the exact same specs as SW3. I even compared our watch with the 2015 Huawei watch and we actually have a bigger screen, mor mah on the battery and NFC. Yet the Huawei watch gets the Dev preview. I think maybe it could be because the SW3 isnt as expensive as most other watches and is seemed less premium and more as a sports watch. I dont like that because it can still be a nice looking watch with the right strap. Im just trying to work my head round it. Its really is like KK on the SP again.
Contacting Sony Support is kind of pointless because you will find in different regions they will tell you different things. In one place they will say yeah well get it and in another no we wont. Its the same with their bravia support because me and a few others have been contacting them about HDR which they now claim on their site our TV has but it only does something with the content through USB. So yeah its not Sony I think you should be blaming but Google as Sony wanna be first to issue 7.1 as an oem and theyre still supporting their 2015 bravias which is good. They also still support their own old consoles too. I think we should be contacting God damn Google not Sony. Google even killed off all snapdragon 801 devices by refusing to support vulkan with the chip. The snap 801 device are really good too. Google refuse to do the drives for them. SCREW GOOGLE!!! Theyre the ones to blame if we dont get the update.
---------- Post added at 12:34 PM ---------- Previous post was at 12:28 PM ----------
https://www.change.org/p/sony-andro...utm_source=share_petition&utm_medium=copylink
Sign this maybe they might do something.
The main problem I think is the design of the SW3 Android 2 uses the crown ? wheel for many functions
coffer said:
The main problem I think is the design of the SW3 Android 2 uses the crown wheel for many functions
Click to expand...
Click to collapse
all the old watches that get updated don´t have a crown either
I was browsing LinkedIn for more info about the Smartwatch 3 and stumbled across a very interesting point. A former Senior Manager at Sony Mobile mentions in his biography that the Smartwatch 3 was meant to be "Google´s lead device for Android Wear 2.0" (Imgur mirror). So what happened to the update plans?
Edit: Also, here's an interesting report from one of the developers of the Smartwatch 3: https://www.reddit.com/user/sw3_throwaway
Also, please refrain from messaging any current or former Sony Mobile employees. They don't need the harassment and will likely pass anyone on to Sony PR.
The first major Android Wear update added GPS support, and the SSW3 was the lead device for it. It's very likely that he erroneously referred to that release as "Android Wear 2.0". To corroborate this theory: he left Sony in April 2015, and Android Wear 2.0 (the real 2.0) was announced in May 2016, over a year later.
Besides, the idea that the flagship for a new software release would be a device that is over 2 years old and no longer in production is beyond ludicrous.
sorry for this bad news :
http://www.gsmarena.com/its_officia...ll_not_receive_android_wear_20-news-23428.php
Click to expand...
Click to collapse
khaled147 said:
sorry for this bad news :
Click to expand...
Click to collapse
I don't see any official source in their "source"...
So, for me, it's not official.
Cunione said:
I don't see any official source in their "source"...
So, for me, it's not official.
Click to expand...
Click to collapse
Uhh, scroll down to the bottom where they've listed the * and **s. It says Android Wear 2.0 onwards are not supported.