Develop Bugs

Anyone fixed the reddish tint on black images ?

Sorry if this has been asked. I haven't been on since I return mine 2 months ago.
Just wondering if anyone fixed this yet?
( When I flash root and watch videos in the dark and the brightness is set to low, blacks on the screen would get a reddish tint to them. )

I dont have this problem. . U sure ur screen isnt defective?
Sent from my GT-I9505 using xda app-developers app

pezlomd said:
I dont have this problem. . U sure ur screen isnt defective?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Dont know, but some other people had the same issue as me.
I got a new GS4 today, but havent tested it i'm screwed it will happen again.
It would only happen after I would root the phone. It work normal when it was running the stock rom.

I have the same issue. It dose it when I scroll in the Greyed out parts of the settings menu or any time the screen is dark
Sent from my SGH-M919 using Tapatalk 4 Beta

i have a pink tint on my mine top screen =( i already exchanged it 3 times and all 3 have the same problem but in different places of the screen ....

T mobile says I can Warrenty it. I'll report back when the new one gets here
Sent from my SGH-M919 using Tapatalk 2

Yeah I just did an exchange today behind this issue. I'm debating on whether to exchange again, or just deal with it. Just chiming in verifying with others this issue exist in some units.
I'm just sayin
---------- Post added at 09:12 AM ---------- Previous post was at 09:08 AM ----------
omf05 said:
Dont know, but some other people had the same issue as me.
I got a new GS4 today, but havent tested it i'm screwed it will happen again.
It would only happen after I would root the phone. It work normal when it was running the stock rom.
Click to expand...
Click to collapse
If this only happened to you after rooting and changing roms, then your issue is not hardware.
I'm just sayin

I got a new one last week and there was no longer an issue with it.
I'm now able to root/flash and the Black are pitch Blacks!
Hope you all get this fixed I know how annoying it can be!

I've never noticed the issue, but i hate the distorted colours on stock. Whites arent white, and colours all seem off tinted. Its something i only noticed on my Galaxy S3 when i first got the ability to use Trinity Colour settings. Since then and when i first got my S4, the first thing i did was flash with Trinity Colours on cool settings, and it just makes the colours soooo much more real and vibrant and clear. It fixes the display and gives you that true colour experience that stock lacks. I find the default colours are more offset with a yellowish tint though, which looks terrible in my eyes.

omf05 said:
I got a new one last week and there was no longer an issue with it.
I'm now able to root/flash and the Black are pitch Blacks!
Hope you all get this fixed I know how annoying it can be!
Click to expand...
Click to collapse
Would you please state the production date and where it was manufactured please.
I'm just sayin

I just did my 3rd exchange today and stubble upon one that I'm sound with.
I'm just sayin

I got my exchange this week. .. Still looks the same
Sent from my SGH-M919 using Tapatalk 4 Beta

Problems with camera

Hey all,
i have some problem, with my camera, i noticed that on the photos there are some grain or noise a lot.. Its only for me ?
Please help!

marvelfreak said:
Hey all,
i have some problem, with my camera, i noticed that on the photos there are some grain or noise a lot.. Its only for me ?
Please help!
Click to expand...
Click to collapse
I have a similar problem. Curious, though. have you opened camera, settings, and at the bottom of the list, reset?

chip.hughes said:
I have a similar problem. Curious, though. have you opened camera, settings, and at the bottom of the list, reset?
Click to expand...
Click to collapse
Jap, i also try that, nothing changed..

Picture actually looks pretty good for it to be a low light indoor shot. Plus your computer monitor casts a light bleed on your picture. Have to remember this is a camera on a phone and not a high end dslr camera. So pictures in low light can always come out bad and grainy.
Sent from my HTC6500LVW using Tapatalk

Grain in dark pictures are expected. I have a canon 5d mkIII and even with a full-framed sensor, it'll still pick up some grain. Our phone does pretty well for the size of the sensor. Wouldn't sweat it unless the purple hue attacks

This is a well-documented issue with the One.
HTC says it should be fixed in software on the 4.3 update. I'm not 100% convinced. If it's not fixed, I'll be getting rid of the phone. My low-light pictures are awful compared to other phones I've owned.
As for the Canon guy.. I'm sure you have way more settings you can change over the phone's setting to make your 5D pics better

Thank you guys for yours answers,i will play again with my phone's camera's settings. I thought that the Ultrapixell kamera is perfect in low-light. i as wrong..

dbornack said:
This is a well-documented issue with the One.
HTC says it should be fixed in software on the 4.3 update. I'm not 100% convinced. If it's not fixed, I'll be getting rid of the phone. My low-light pictures are awful compared to other phones I've owned.
As for the Canon guy.. I'm sure you have way more settings you can change over the phone's setting to make your 5D pics better
Click to expand...
Click to collapse
I didn't know the grainy pics was "well documented." I only know of the purple hue issue. If I use the night setting it helps a lot and I've been pleased with the pics, better than my S4 in many settings.
I suppose you could try night mode, maybe with a low iso to see how your pics look.
Sent from my HTC6500LVW using Tapatalk

mlin said:
I didn't know the grainy pics was "well documented." I only know of the purple hue issue. If I use the night setting it helps a lot and I've been pleased with the pics, better than my S4 in many settings.
I suppose you could try night mode, maybe with a low iso to see how your pics look.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Search "htc one camera issue" and you will get a google's worth of results of discussions on the topic.
Purple Hue and Grainy are pretty much the same issue, or I have both issues with two HTC Ones now. I tried every setting in the book. Nothing made it better. Night mode made them blurry on top of it, as I'm holding the phone at a very slow shutter speed, this was expected. Tried ISO as well. It just sucks.

dbornack said:
Search "htc one camera issue" and you will get a google's worth of results of discussions on the topic.
Purple Hue and Grainy are pretty much the same issue, or I have both issues with two HTC Ones now. I tried every setting in the book. Nothing made it better. Night mode made them blurry on top of it, as I'm holding the phone at a very slow shutter speed, this was expected. Tried ISO as well. It just sucks.
Click to expand...
Click to collapse
I agree one hundred percent. I envy those of you that do not have this issue. I purchased mine second hand. To my knowledge, the warranty is non-transferable. Just hoping that the Verizon update will patch this, if it is not straight up hardware. I tried the 4.3 roms, but they are ports, and this probably goes deeper than just a surface flash.

If I may be so bold, please allow me to share my experience. I was having an issue with grainy pictures. When I covered my lens it would turn red. I sent a support request to HTC. They gave me the runaround for about 2 weeks saying to wait for 4.3, the software will fix it. Then they told me to use third-party camera apps. Eventually I got mad, closed the ticket. I sat there and fumed and then walked away. A day later I got a "tell us how we did" email. I laced into them and told them that I had a bad experience, that my camera is clearly defective and being told to use third-party apps that still have the issue isn't a fix. I got a response back and they asked if I had considered sending it for repair. I told them that I had never been given that option. The guy told me he was going to call me and he did. We talked for about 5 minutes, he took my info, he sounded like a cool guy. We joked a bit. He offered to pay shipping into HTC. I sent it in.
I got it back today. It's a night and day difference. It's actually catches focus like it should. When I cover the lens it stays jet black. It's a big difference. Send it back. Let them fix it. It sucked to be without it but it took them about a week round trip. It was worth it.

one4thewings said:
If I may be so bold, please allow me to share my experience. I was having an issue with grainy pictures. When I covered my lens it would turn red. I sent a support request to HTC. They gave me the runaround for about 2 weeks saying to wait for 4.3, the software will fix it. Then they told me to use third-party camera apps. Eventually I got mad, closed the ticket. I sat there and fumed and then walked away. A day later I got a "tell us how we did" email. I laced into them and told them that I had a bad experience, that my camera is clearly defective and being told to use third-party apps that still have the issue isn't a fix. I got a response back and they asked if I had considered sending it for repair. I told them that I had never been given that option. The guy told me he was going to call me and he did. We talked for about 5 minutes, he took my info, he sounded like a cool guy. We joked a bit. He offered to pay shipping into HTC. I sent it in.
I got it back today. It's a night and day difference. It's actually catches focus like it should. When I cover the lens it stays jet black. It's a big difference. Send it back. Let them fix it. It sucked to be without it but it took them about a week round trip. It was worth it.
Click to expand...
Click to collapse
What did they "fix"? Did they state that in the repair documents? Are you still on the current OTA release of software? I'm wondering what the fixed for free that is the root of the actual problem.
I'm on my 3rd phone in 7 weeks now (for other issues than the camera), and I still have the issue.

dbornack said:
What did they "fix"? Did they state that in the repair documents? Are you still on the current OTA release of software? I'm wondering what the fixed for free that is the root of the actual problem.
I'm on my 3rd phone in 7 weeks now (for other issues than the camera), and I still have the issue.
Click to expand...
Click to collapse
They didn't share any repair document with me at all. They just shipped my phone back in a "gift" box with a screen rag. No documentation at all. I have to assume that they replaced or repaired the camera sensor. A month or so back there was a link in the forums about trying to narrow down if it was a sensor issue or not. They had us record the camera sensor version. It involved finding a particular file and then opening it in a text file. In any case, even then with only like 35-40 responses there were at least 9 different camera sensor versions. Also, my camera seemed ridiculously sensitive to motion. I don't have the most steady hands but I also don't have seizures every time I take a picture either. The old camera (or firmware) seemed to exaggerate any motion.
As for the OTA, I sent it to them with OTA .8. They shipped it back .10. I've since flashed NuSenseONE but I have a TWRP backup of the ROM as it arrived back to me.. plus logging into a few things. If there is anything in particular that you are interested in, such as a file version or something, let me know.

one4thewings said:
They didn't share any repair document with me at all. They just shipped my phone back in a "gift" box with a screen rag. No documentation at all. I have to assume that they replaced or repaired the camera sensor. A month or so back there was a link in the forums about trying to narrow down if it was a sensor issue or not. They had us record the camera sensor version. It involved finding a particular file and then opening it in a text file. In any case, even then with only like 35-40 responses there were at least 9 different camera sensor versions. Also, my camera seemed ridiculously sensitive to motion. I don't have the most steady hands but I also don't have seizures every time I take a picture either. The old camera (or firmware) seemed to exaggerate any motion.
As for the OTA, I sent it to them with OTA .8. They shipped it back .10. I've since flashed NuSenseONE but I have a TWRP backup of the ROM as it arrived back to me.. plus logging into a few things. If there is anything in particular that you are interested in, such as a file version or something, let me know.
Click to expand...
Click to collapse
Nothing I'm particularly interested in. I was wondering if they owned up to it being software or hardware. I too, went through calling HTC, explaining the issue, going through an hours worth of diagnostics on my phone, before they told me it would be fixed in 4.3 release. Perhaps they have a 4.3 release that includes a camera sensor firmware update as well? Are are you suggesting that the camera versions are 9 different versions of hardware?
I don't know.. the camera on here just isn't what it's cracked up to be. It's great in PERFECT conditions, but sub-standard when not in perfect conditions.

dbornack said:
Nothing I'm particularly interested in. I was wondering if they owned up to it being software or hardware. I too, went through calling HTC, explaining the issue, going through an hours worth of diagnostics on my phone, before they told me it would be fixed in 4.3 release. Perhaps they have a 4.3 release that includes a camera sensor firmware update as well? Are are you suggesting that the camera versions are 9 different versions of hardware?
I don't know.. the camera on here just isn't what it's cracked up to be. It's great in PERFECT conditions, but sub-standard when not in perfect conditions.
Click to expand...
Click to collapse
I'm not at all sure what I'm suggesting now. I just went back to that survey and looked through the results, and it looks like there are literally 100's of different possible results from that sensors file. What I did find that is probably of no value at all is that my phone, before it was serviced had the following text in the sensor text file:
Before servicing:
st vd6869(1.0) cinesensor 2013-04-29
After servicing:
st vd6869(1.0) cinesensor 2013-09-16
I don't know if that is just a firmware revision, or the manufacturing date of the sensor itself, but if you look in that link to the survey results there are probably 50 different dates.
Here is something that may be of interest to you. The guy who started the thread mentioned sending it in to repair and they sent him the work order. They replaced his camera with a SHARP sensor and the results he posts are far superior to what he had before. Link here
Is this admission of guilt or just a result of part shortage? Or just typical hardware phase-out/phase-in.

one4thewings said:
I'm not at all sure what I'm suggesting now. I just went back to that survey and looked through the results, and it looks like there are literally 100's of different possible results from that sensors file. What I did find that is probably of no value at all is that my phone, before it was serviced had the following text in the sensor text file:
Before servicing:
st vd6869(1.0) cinesensor 2013-04-29
After servicing:
st vd6869(1.0) cinesensor 2013-09-16
I don't know if that is just a firmware revision, or the manufacturing date of the sensor itself, but if you look in that link to the survey results there are probably 50 different dates.
Here is something that may be of interest to you. The guy who started the thread mentioned sending it in to repair and they sent him the work order. They replaced his camera with a SHARP sensor and the results he posts are far superior to what he had before. Link here
Is this admission of guilt or just a result of part shortage? Or just typical hardware phase-out/phase-in.
Click to expand...
Click to collapse
Wow.. I just checked that thread out, and will be calling HTC soon to get a replacement. That's night and day difference, and his before results are similar to mine. It's ruined some experiences in which I thought I would have a good enough phone to captures memories..

dbornack said:
Wow.. I just checked that thread out, and will be calling HTC soon to get a replacement. That's night and day difference, and his before results are similar to mine. It's ruined some experiences in which I thought I would have a good enough phone to captures memories..
Click to expand...
Click to collapse
I'm glad it helped. I hope they get it swapped out for you and you finally have the camera that you bargained on. I know I'm far happier with my results.

one4thewings said:
I'm glad it helped. I hope they get it swapped out for you and you finally have the camera that you bargained on. I know I'm far happier with my results.
Click to expand...
Click to collapse
Also, how do you find out what version you have?

dbornack said:
Also, how do you find out what version you have?
Click to expand...
Click to collapse
These are the directions I followed from the original survey post:
Use ES File Explorer to find camera module manufacturer (does not have to be rooted). Navigate: Device > sys > android_camera > sensor Open this file as text (eg. st vd6869(1.0) cinesensor 2013-05-10)
Click to expand...
Click to collapse

one4thewings said:
These are the directions I followed from the original survey post:
Click to expand...
Click to collapse
st vd6869 (1.0) cinesensor 2013-06-07
So yeah, pretty old it seems.

Same phones different camera...

Hi there,
(Just a quick warning, my first post so if anything i can do to improve for the future please tell me!)
Okay so i recently purchased two OnePlus Three phones for Christmas. When they arrived everything was fine with the phones and no massive difference was noticed until the other day where myself and my sister (owner of the second phone) were comparing pictures we took on the phone and i noticed her's is insanely grainy in comparison to my crisp clear picture. I cannot attach the pictures to the post because i haven't posted more than 10 posts . I checked all the settings on the phones and had them as the same and still no improvement, her's is still grainy while mine is still sharp. I even went as far as factory resetting her phone but still no luck. Is it possibly that she just got a dodgy phone is all? or is it more deep than that? Any feedback is appreciated and if you need any extra info on the devices feel free to ask! Cheers :good:
-Taco :cyclops:

MrTacoDeNada said:
Hi there,
(Just a quick warning, my first post so if anything i can do to improve for the future please tell me!)
Okay so i recently purchased two OnePlus Three phones for Christmas. When they arrived everything was fine with the phones and no massive difference was noticed until the other day where myself and my sister (owner of the second phone) were comparing pictures we took on the phone and i noticed her's is insanely grainy in comparison to my crisp clear picture. I cannot attach the pictures to the post because i haven't posted more than 10 posts . I checked all the settings on the phones and had them as the same and still no improvement, her's is still grainy while mine is still sharp. I even went as far as factory resetting her phone but still no luck. Is it possibly that she just got a dodgy phone is all? or is it more deep than that? Any feedback is appreciated and if you need any extra info on the devices feel free to ask! Cheers :good:
-Taco :cyclops:
Click to expand...
Click to collapse
Are you sure the camera on your phone wasn't set on HQ while her phone's camera was set on HDR? The HQ settings filters out noise / grain after the shot...

Formhault said:
Are you sure the camera on your phone wasn't set on HQ while her phone's camera was set on HDR? The HQ settings filters out noise / grain after the shot...
Click to expand...
Click to collapse
Afraid not.... I initially thought that was the issue but after side by side testing them and making sure everything was the same on the phones regarding all settings for the camera and brightness... Still the same graininess from her camera

MrTacoDeNada said:
Afraid not.... I initially thought that was the issue but after side by side testing them and making sure everything was the same on the phones regarding all settings for the camera and brightness... Still the same graininess from her camera
Click to expand...
Click to collapse
Well... More people need to chime in. But I don't think there are two identical cameras, lol. I guess there are small differences in all. But... grainy... that's something else.

Moto G5 Plus [issues]

Guys I have made this thread specifically to address or review issues we are or will face on our G5 plus.
(OP will be modify accordingly as more issues are found)
First issue.
VoLTE connectivity issues??
Not really sure about these issues but some of the guys are facing weird issues regarding VOLTE when using only one sim on 1st sim slot. Are you guys facing anything like this?
I am referring to this:-https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-G5-Plus-VoLTE-issues/m-p/3610582
Solution:-Issue seems to be fix by first inserting any other carrier sim in slot 1 and register it on network than by replacing with JIO.
2nd Issue.
Guys I have come to know that under specific lighting conditions there's some visible horizontal lines all over display is seen for some guys here.
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-g5-plus-Disply/td-p/3614361
Any of you also have this? Is this issue or what? My unit is still in transit lol.
Solution:-???

u mean first before using jio sim i should put any other carrier sim in phone and use it?

aravindgb92 said:
u mean first before using jio sim i should put any other carrier sim in phone and use it?
Click to expand...
Click to collapse
Yes with first slot only. Setup and register with any other sim on slot one. And than replace that with JIO. It should be fine than. :good:

rayzen6 said:
Guys I have made this thread specifically to address or review issues we are or will face on our G5 plus.
(OP will be modify accordingly as more issues are found)
First issue.
VoLTE connectivity issues??
Not really sure about these issues but some of the guys are facing weird issues regarding VOLTE when using only one sim on 1st sim slot. Are you guys facing anything like this?
I am referring to this:-https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-G5-Plus-VoLTE-issues/m-p/3610582
Issue seems to be fix by first inserting any other carrier sim in slot 1 and register it on network than by replacing with JIO.
Click to expand...
Click to collapse
Yes when I first booted up my device with Jio Sim it was not showing VoLte but I just gave a reboot. After that VoLte came and everything is working fine.

I received it today morning and For me all thing was normal. Inserted JIO Sim in first slot and Other in 2nd one and VOLTE is there enabled in Network setting by default yeah though there is no icon of VoLTE in the status bar but calls works fine without any issues. So far everything seems to be good.

sagar27691 said:
I received it today morning and For me all thing was normal. Inserted JIO Sim in first slot and Other in 2nd one and VOLTE is there enabled in Network setting by default yeah though there is no icon of VoLTE in the status bar but calls works fine without any issues. So far everything seems to be good.
Click to expand...
Click to collapse
Yup if you are using two sims than no issues. ThX for confirmation.

Sorry OP Its not a issue but its question related to update.
Has anyone got the Google assistant update or its out of the box? And second has anyone got the update which fixes video recording sound and improves stability ?

Ankit_29 said:
Sorry OP Its not a issue but its question related to update.
Has anyone got the Google assistant update or its out of the box? And second has anyone got the update which fixes video recording sound and improves stability ?
Click to expand...
Click to collapse
I didn't get Google Assistant out of the box. I updated the Google App but no luck. So I ended up disabling Google app. I don't really use the app.
And for the bug fix OTA update, it has not yet come for me.

Ankit_29 said:
Sorry OP Its not a issue but its question related to update.
Has anyone got the Google assistant update or its out of the box? And second has anyone got the update which fixes video recording sound and improves stability ?
Click to expand...
Click to collapse
I have the assistant working. Got it after updating the Google app.

I feel that device is getting bit warm while normal tasks and hot while playing games. Is is due to the metal back or my device has issue of that? anybody else having same feeling?

vinyasmusic said:
I have the assistant working. Got it after updating the Google app.
Click to expand...
Click to collapse
I have updated Google app(17-march) but still google assistant is not working.
---------- Post added at 10:18 AM ---------- Previous post was at 10:12 AM ----------
sagar27691 said:
I feel that device is getting bit warm while normal tasks and hot while playing games. Is is due to the metal back or my device has issue of that? anybody else having same feeling?
Click to expand...
Click to collapse
In my case during normal use no issues. Yes during gaming it does get warm but not hot. The temperature always remain around 40°C while gaming. And yes you are correct due metallic back the whole back surface may feel warm since metal dissipate the heat to keep the Cpu cool.
If your device gets temperature around 45°C then its getting heated up.

Ankit_29 said:
I have updated Google app(17-march) but still google assistant is not working.
---------- Post added at 10:18 AM ---------- Previous post was at 10:12 AM ----------
In my case during normal use no issues. Yes during gaming it does get warm but not hot. The temperature always remain around 40°C while gaming. And yes you are correct due metallic back the whole back surface may feel warm since metal dissipate the heat to keep the Cpu cool.
If your device gets temperature around 45°C then its getting heated up.
Click to expand...
Click to collapse
Yeah... I checked the temp. in CPU-Z app it was around at 39... So it is normal right? Its not issue? Also here in my city it already a very hot environment, so may be due to that I am having that kind of feeling.

sagar27691 said:
Yeah... I checked the temp. in CPU-Z app it was around at 39... So it is normal right? Its not issue? Also here in my city it already a very hot environment, so may be due to that I am having that kind of feeling.
Click to expand...
Click to collapse
Yes bro don't worry it won't be the case as G4+. Don't panic if your device temp goes around 40 the Soc inside is the best midrange all-rounder. Be happy and use it. This device is just awesome and development are gonna come soon, thanks to squid2.

Ankit_29 said:
Yes bro don't worry it won't be the case as G4+. Don't panic if your device temp goes around 40 the Soc inside is the best midrange all-rounder. Be happy and use it. This device is just awesome and development are gonna come soon, thanks to squid2.
Click to expand...
Click to collapse
Yeah... I am very happy to have this device as I was on Osprey which is also a great device. I am also more than happy as squid2 is going to buy it and support the development for G5 Plus as well. His work and contribution for osprey is remarkable. Sometime I wish Someday I will also compile a custom ROM successfully and give my contribution to this community.
:good::good::good::good::good::good:

Can anyone share what type of battery life they are experiencing ?
(edit)Made a new thread as suggested by @rayzen6, for all your help move on to this thread
https://forum.xda-developers.com/g5-plus/help/battery-life-moto-g5-t3577331

Ankit_29 said:
Can anyone share what type of battery life they are experiencing ? How much SOT they are getting and how much time does it take to full charge the device ? Just wanted to check whether I'm getting the same or not.
Click to expand...
Click to collapse
Start a specific thread for that. Let's fill this space.

sharan.nyn said:
I didn't get Google Assistant out of the box. I updated the Google App but no luck. So I ended up disabling Google app. I don't really use the app.
And for the bug fix OTA update, it has not yet come for me.
Click to expand...
Click to collapse
For solution head on to this thread.
https://forum.xda-developers.com/g5-plus/how-to/enable-google-assistant-t3577380

Display issue?
Guys I have come to know that under specific lighting conditions there's some visible horizontal lines all over display is seen for some guys here.
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-g5-plus-Disply/td-p/3614361
Any of you also have this? Is this issue or what? My unit is still in transit lol.

rayzen6 said:
Guys I have come to know that under specific lighting conditions there's some visible horizontal lines all over display is seen for some guys here.
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Moto-g5-plus-Disply/td-p/3614361
Any of you also have this? Is this issue or what? My unit is still in transit lol.
Click to expand...
Click to collapse
I didn't noticed such lines. Have to check that in different lighting. I too see these types of line in my moto e(1st gen) but its vertical and no issue. They are only noticed in direct sunlight at an angle.

Ankit_29 said:
I didn't noticed such lines. Have to check that in different lighting. I too see these types of line in my moto e(1st gen) but its vertical and no issue. They are only noticed in direct sunlight at an angle.
Click to expand...
Click to collapse
Yuss. Guess what sun is a *****?? do check it in the morning plz. But I guess that shouldn't be an issue just like what mods are saying at lenovo forums.

Galaxy S9 & S9+ Screen Clouding/Retention/Burn-in problem???

I just noticed today that there's some clouding/image retention on my 4 days old Samsung Galaxy S9+!!
It's only visible under dark environment and only in the "Unlock" screen (when it dims the brightness). To replicate this, make sure you have a darkesh plain wallpaper with one of the security locks turned on (pin, pattern, iris, or face), swipe the screen to show the chosen unlock method. This is when you can spot the clouding/image retention/burn-in on the top status bar. This problem appears to correlate directly to the status icons (time, notifications and carrier name).
Another colleague of mine has a S9, and it has the same problem! The phone shown on the photo is actually his, but mine exhibits the exact same problem. See attached photos.
Does anyone else notice this?

I see it on mine too, but that's not the image retention or burn in. It's too early to get burn in only after using it for a few days. I think it's just the software try to blur the status bar icons. You can try display different thing on it and the blurry white cloud will display.

I see this on mine also, but raksan is correct: it is just software blurring to hide the icons.
Try this: play a YT video in 16:9 ratio. Don't expand it to the whole screen and leave the black bars. You'll see that there is no burn-in/image retention on those black bars.

raksan said:
I see it on mine too, but that's not the image retention or burn in. It's too early to get burn in only after using it for a few days. I think it's just the software try to blur the status bar icons. You can try display different thing on it and the blurry white cloud will display.
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You'r right! I actually panicked earlier and called Samsung Support to report it to them. Disaster avoided. Thanks man. FYI, i'm Khmer a well

Dark5tar said:
You'r right! I actually panicked earlier and called Samsung Support to report it to them. Disaster avoided. Thanks man. FYI, i'm Khmer a well
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You're welcome! Nice to see you!

They should probably just hide the icons instead of pseudo hiding them and freaking customers out though. I bet they'll get enough calls over time where they'll push a small update. Lol

This is on mine as well but not just the task bar but the navigation bar as well. Still just the software?

Nope, it's burned in which is bs. I switched the nav bar directions and the back and recent buttons are still showing where they were in the burn. If it were ghosting then they should've switched as well.

whbisondtr said:
Nope, it's burned in which is bs. I switched the nav bar directions and the back and recent buttons are still showing where they were in the burn. If it were ghosting then they should've switched as well.
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Then you must leave your screen on 24/7 and never turn it off. If you don't, then it's not going to burn-in that quickly.

Tel864 said:
Then you must leave your screen on 24/7 and never turn it off. If you don't, then it's not going to burn-in that quickly.
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Well I don't and it did. I'm not going to complain about something if it were my fault. And I can see things around here haven't changed....

whbisondtr said:
Well I don't and it did. I'm not going to complain about something if it were my fault. And I can see things around here haven't changed....
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No I guess they haven't changed, there are still people posting on here that complain, point fingers, and immediately put blame on the hardware.

Tel864 said:
No I guess they haven't changed, there are still people posting on here that complain, point fingers, and immediately put blame on the hardware.
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Once you know what you're talking about, then reply. Until then, just don't.

whbisondtr said:
Once you know what you're talking about, then reply. Until then, just don't.
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And yet, here I am replying. I'll not interfere with your pathetic whining any longer. I'm through, so whine away.

Friggin wasichu lol. Pathetic is replying to something you have no clue about and thinking a phones software can't get messed up. No clue what the problem is, but grow the f up