Sorry if this has been asked. I haven't been on since I return mine 2 months ago.
Just wondering if anyone fixed this yet?
( When I flash root and watch videos in the dark and the brightness is set to low, blacks on the screen would get a reddish tint to them. )
I dont have this problem. . U sure ur screen isnt defective?
Sent from my GT-I9505 using xda app-developers app
pezlomd said:
I dont have this problem. . U sure ur screen isnt defective?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Dont know, but some other people had the same issue as me.
I got a new GS4 today, but havent tested it i'm screwed it will happen again.
It would only happen after I would root the phone. It work normal when it was running the stock rom.
I have the same issue. It dose it when I scroll in the Greyed out parts of the settings menu or any time the screen is dark
Sent from my SGH-M919 using Tapatalk 4 Beta
i have a pink tint on my mine top screen =( i already exchanged it 3 times and all 3 have the same problem but in different places of the screen ....
T mobile says I can Warrenty it. I'll report back when the new one gets here
Sent from my SGH-M919 using Tapatalk 2
Yeah I just did an exchange today behind this issue. I'm debating on whether to exchange again, or just deal with it. Just chiming in verifying with others this issue exist in some units.
I'm just sayin
---------- Post added at 09:12 AM ---------- Previous post was at 09:08 AM ----------
omf05 said:
Dont know, but some other people had the same issue as me.
I got a new GS4 today, but havent tested it i'm screwed it will happen again.
It would only happen after I would root the phone. It work normal when it was running the stock rom.
Click to expand...
Click to collapse
If this only happened to you after rooting and changing roms, then your issue is not hardware.
I'm just sayin
I got a new one last week and there was no longer an issue with it.
I'm now able to root/flash and the Black are pitch Blacks!
Hope you all get this fixed I know how annoying it can be!
I've never noticed the issue, but i hate the distorted colours on stock. Whites arent white, and colours all seem off tinted. Its something i only noticed on my Galaxy S3 when i first got the ability to use Trinity Colour settings. Since then and when i first got my S4, the first thing i did was flash with Trinity Colours on cool settings, and it just makes the colours soooo much more real and vibrant and clear. It fixes the display and gives you that true colour experience that stock lacks. I find the default colours are more offset with a yellowish tint though, which looks terrible in my eyes.
omf05 said:
I got a new one last week and there was no longer an issue with it.
I'm now able to root/flash and the Black are pitch Blacks!
Hope you all get this fixed I know how annoying it can be!
Click to expand...
Click to collapse
Would you please state the production date and where it was manufactured please.
I'm just sayin
I just did my 3rd exchange today and stubble upon one that I'm sound with.
I'm just sayin
I got my exchange this week. .. Still looks the same
Sent from my SGH-M919 using Tapatalk 4 Beta
Related
I couldn't find anything on this, but since I started going flash crazy with the new EI22 ROM's, every once in a while my display colors will randomly go crazy. The best thing I can liken it to is like going from a High Def view to a 16 color view. Everything gets a purplish tint and everything will almost look like its in a negative view. If I lock the screen and unlock a few times, it will go away. I have tried flashing multiple ROM's and kernels, and just recently Odin'd back to stock. And it even happened there. Currently flashed to EH17 Thunderhawk and happening again. Is it possible I have borked my display? Trying to avoid bringing it in for Sprint service!!
Try turning down brightness
Sent from my SPH-D700 using XDA Premium App
masaidjet said:
Try turning down brightness
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
Brightness is always at its lowest setting...
adamdelozier said:
I couldn't find anything on this, but since I started going flash crazy with the new EI22 ROM's, every once in a while my display colors will randomly go crazy. The best thing I can liken it to is like going from a High Def view to a 16 color view. Everything gets a purplish tint and everything will almost look like its in a negative view. If I lock the screen and unlock a few times, it will go away. I have tried flashing multiple ROM's and kernels, and just recently Odin'd back to stock. And it even happened there. Currently flashed to EH17 Thunderhawk and happening again. Is it possible I have borked my display? Trying to avoid bringing it in for Sprint service!!
Click to expand...
Click to collapse
mine started doing the same thing and about 2-3 weks after it started my screen went out and i had to get a replacement.
BubZX said:
mine started doing the same thing and about 2-3 weks after it started my screen went out and i had to get a replacement.
Click to expand...
Click to collapse
I gave ya a thanks there, but its not the answer I wanted to here!! But I am sure thats what the issue is...
Anyone else have any thoughts?
Sent from my SPH-D700 using xda premium
I had this happen with a new replacement unit I received. It only was intermittent and usually just an off looking tint not a negative image. That phone got replaced too when I dropped it on cement.
Sent from my SPH-D700 using XDA App
Hey guys I just started getting the flickering backlight problem on my one x. I've noticed its gotten a little worse since it first appeared but I wanted to see if it actually progresses and gets worse and worse. I don't have time to send the phone in for repair (off to college in a few days) and I'm considering just dealing with the flickering. Also, my bootloader is unlocked so I dunno if they will fix it.
Thanks
shahravi94 said:
Hey guys I just started getting the flickering backlight problem on my one x. I've noticed its gotten a little worse since it first appeared but I wanted to see if it actually progresses and gets worse and worse. I don't have time to send the phone in for repair (off to college in a few days) and I'm considering just dealing with the flickering. Also, my bootloader is unlocked so I dunno if they will fix it.
Thanks
Click to expand...
Click to collapse
What version firmware you running?
Sent from my HTC One X using xda app-developers app
+1 to Lawrence's comment, if it's 1.28, that's your problem its a very, very buggy software release if you ask me.
Sent from my HTC One X
im running arhd 9.4.0 so i think its 1.29.720.11
shahravi94 said:
im running arhd 9.4.0 so i think its 1.29.720.11
Click to expand...
Click to collapse
I'm not sure, if you've not long upgraded or flashed it mine took around 3 days to settle the voltages and stop flickering
Sent from my HTC One X
damn i've been running this for almost two weeks. it was fine until a few days ago
shahravi94 said:
damn i've been running this for almost two weeks. it was fine until a few days ago
Click to expand...
Click to collapse
Try going into settings > about > software information > more.
What's your build number?
Sent from my HTC One X
---------- Post added at 01:26 AM ---------- Previous post was at 01:26 AM ----------
Also is it specifically on the grey backgrounds I.e the recent apps screen?
Sent from my HTC One X
2.17.401.2 and yeah its mostly on grey backgrounds. Sometimes the recent apps screen but not always. I've noticed it doesn't happen all the time. Maybe its linked to brightness? Thanks for the help by the way
shahravi94 said:
2.17.401.2 and yeah its mostly on grey backgrounds. Sometimes the recent apps screen but not always. I've noticed it doesn't happen all the time. Maybe its linked to brightness? Thanks for the help by the way
Click to expand...
Click to collapse
Oh, that's the most recent update which I also have, that's a bit confusing maybe it is brightness related. If it's like a strobe light on the recent app screen specifically on recent app background then it sounds like the software bug, but if you said you've had the software on for a few weeks, I'm a little confused. Maybe you should wait. A little longer and see if it settles.
No problem, always like to help
Sent from my HTC One X
Hmm okay. Yeah its a very faint and fast flickering on certain shades of grey. Hopefully its just software. I don't really have time to send it to HTC. I'll give it some time to settle. Maybe the next update of arhd will fix it. Thank you very much!
I hope it gets sorted for you! Good luck and sorry I couldn't help anymore!
Sent from my HTC One X
Hello about a month ago I purchased two of these devices one was for my friend one was for me. Mine had a loose frame that when you would push slightly on the bezel near the volume button you can hear it goin in and creaking as if it was not solid. I compared to the other device I bought and with other s4s and it felt more solid than mine so I changed for another. My girlfriends on the other hand lives in New York and she bought one on her own terms from a store I purchased mine through online. My exchanged device came in and with a purple tint on bottom half.of screen its slight and noticeable on grey backgrounds while brightness is low. My phone also randomly rebooted once and has had multiple camera failures..it seems to have gone away tho for me. On the other hand my girlfriend has now exchanged her phone once because it was rebooting constantly and having other problems and now the phone that they gave her for a replacement has tons of random reboots while doing pretty much anything it's very random I have been on the phone with her and it suddenly rebooted on her causing our call to end. She is also complaining about camera failure and reboots aren't seeming to fix it.. As it comes back and anytime she switches to front camera..so pretty much all of our devices have issues and even the exchanged ones do too. And they were purchased in diff states and one in store the other online. I have had every galaxy phone since the s2 including the note series and I have never experienced so many problems out of the box and I was an early adopter for all the other devices. I converted my girlfriend from the iPhone to this phone and now all she is having problems and is getting frustrated because she says that she's been in important calls and her phone has just rebooted for no reason amongst other problem she is facing. Her first device didn't have the camera failure and neither did my first device but now both of our exchange devices are giving us, failures.. Not really sure what to do I'm already out of buyers remorse I feel like calling to mobile to get yet another one but not sure if it will give it to me.. I'm a huge fan of samsung galaxy 9 but this phone has more issues than I thought and they are real issues this isnt just lag were complaining about or that thephone isnt quick enough or something dumb these are real problems. while on my vacation I had to deal with random camera failures..my gf with tons of reboots and camera fails.. These are issues that now make you go out of your way for the phone instead of the phone making itself go out of the way for yourself. It's honestly unacceptable.. So I want to know how many people with the T Mobile version: have experienced any of this. Take off the battery of the phone and just press around the plastic frame and see if you hear any pops like mine did.. Or has anybody had continuous camera failure whether resolved or not has it happened.. Random reboots to? I am aware that a new kernel or rom could fix this problem but my girlfriend lives in New York and she doesn't have the time to do this or knowledge and really shouldn't have to. So it's been at least four of these devices that have had issues from purple tint to loose frame to reboot to camera failure...really disappointing. Will T-Mobile send me a new one even out of buyers remorse?? I love this phone and so does my girl but we like using our cameras everyday and can't deal with these other apparent issues...what to do?
O forgot to mention that the phone flickers the screen while hit by Sunlight.. While keyboard is up and in white backgrounds as well as using the camera.. Screen looks like its blinking really fast..I know this issue is in ALL s4s but thought I'd throw it in to another set of problems... This one I can deal with though..reboots and camera failure?? Can't deal with that
These issues I've experienced personally and I'm speaking of my experiences only I don't make up stuff or use other members issues to add to mine. Those issues are present for me and my girl and we have now exchanged our phones twice.. We would be getting our 3rd s4 if we exchange again.
Sent from my SGH-M919 using xda app-developers app
Insurance??
Sent from my SGH-M919 using xda premium
I don't have any.. But either way I shouldn't have to use insurance for this is how it is out of the box.. No root no mods just purely stock..
Sent from my SGH-M919 using xda app-developers app
I was going to say return it and get a new one I think you just have a defective device I had one I returned new one is perfect.
Sent from my SGH-M919 using xda premium
xxjrsmith3xx said:
I was going to say return it and get a new one I think you just have a defective device I had one I returned new one is perfect.
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
Yeah t Mobile is going to send me a new one now my third s4
Sent from my SGH-M919 using xda app-developers app
But this has happened on all of my devices so I'm starting to think that it's an issue with everyone because I didn't get any of these problems till about 3 weeks into having the phone and I haven't dropped it or anything not even flashing rooting
Sent from my SGH-M919 using xda app-developers app
When I use my Nexus 7, sometimes the screen will flash a black screen shortly, I track the logcat using the adb. But didn't find any
error information, it seems like the surfacefinger problem in Android 4.3. Dose anybody find the same problem?
------------------------------------------------------------------------
Thanks XDleader555
Reconnect the cable of LCD can fix this problem!!!!!! the casing of nexus 7 need to be opened, but it's not hard!
If you are not able to fix it, try to use the JWR66N version!
Can't say I've seen this issue. Then again, I don't have any of the issues some are complaining about. I feel so lucky to have gotten one with no problems.
Does the black screen appear when you're doing something specific or is it completely random?
Sent from my Nexus 7 using Tapatalk 4
Yes, completely random. And the black screen flash in a short time. Normally it's difficult to meet.
Try to use clean ROM, but still happen. Hope the problem relate to the software but not Hardware.
isacclin said:
Yes, completely random. And the black screen flash in a short time. Normally it's difficult to meet.
Try to use clean ROM, but still happen. Hope the problem relate to the software but not Hardware.
Click to expand...
Click to collapse
I have the same issue. For a split second the screen will flash to black (off maybe) then back to whatever I'm doing. I had my tablet since the release date, but this issue started maybe a week ago.
Having the same issue myself on Clean Rom and can't figure out a pattern. Has anyone found a fix for this? Do I need to file for a replacement? Thanks!
Sent from my Nexus 7 using xda app-developers app
when I use stock rom, screen randomly darken for just 0.1 sec. after I change to cm10.2. it hasn't happened.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I am on the 8-29 cm10.2 nightly. I've tried both with and without faux's kernel same issue. Wiped my device fully last night. No luck.
Sent from my Nexus 7 using Tapatalk 4
This is so frustrating. I just passed my 30 days so I can't turn it back in for an exchange at best buy
Sent from my Nexus 7 using xda app-developers app
myron317 said:
This is so frustrating. I just passed my 30 days so I can't turn it back in for an exchange at best buy
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You should still have a warranty. I think this might be some sort of bug that could be corrected maybe. It seems weird for something like this to occur out of the blue. I may go back to stock to test or try a different Rom that didn't use cm as a base.
Sent from my Nexus 7 using Tapatalk 4
Turn off auto brightness if its on. If it doesn't help you can try desabling HW overlays in Developers options settings
moosefist said:
You should still have a warranty. I think this might be some sort of bug that could be corrected maybe. It seems weird for something like this to occur out of the blue. I may go back to stock to test or try a different Rom that didn't use cm as a base.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Yes that's true and a good point. I just didnt feel like dealing with sending it in to ASUS and all that rather than just taking it back to best buy (laziness). I was thinking the same thing, that there would be a repair update and missed my easy exchange window. Never been on CM with this device so not sure if it's related. Fingers crossed, just an annoyance really... Thanks!
Sent from my Galaxy Nexus using xda app-developers app
Blackwidowman said:
Turn off auto brightness if its on. If it doesn't help you can try desabling HW overlays in Developers options settings
Click to expand...
Click to collapse
Doesn't seem to help. I'm starting to lean more and more to a hardware issue...
Sent from my Nexus 7 using Tapatalk 4
If the update and the factory reset doesn't work, I strongly recommend sending in the unit for RMA. While there, we can take a look at the hardware, and if needed, actually fix it for you.
My screen flicker (random black screen for a millisecond) went away after I checked the connection. I unplugged the screen, blew a little compressed air into the connection, and popped it back on. No screen flicker in sight after that.
XDleader555 said:
My screen flicker (random black screen for a millisecond) went away after I checked the connection. I unplugged the screen, blew a little compressed air into the connection, and popped it back on. No screen flicker in sight after that.
Click to expand...
Click to collapse
I am also experiencing the same problem. I assume you had to open up the tablet to do that? I might give that a try too.
Was anyone able to reproduce this fix?
XDleader555 said:
My screen flicker (random black screen for a millisecond) went away after I checked the connection. I unplugged the screen, blew a little compressed air into the connection, and popped it back on. No screen flicker in sight after that.
Click to expand...
Click to collapse
Hi, that is a good suggestion! I am
testing now! Wish have a good luck!
did it work?
isacclin said:
Hi, that is a good suggestion! I am
testing now! Wish have a good luck!
Click to expand...
Click to collapse
Isacclin, were you able to fix it?
I had the exact same issue and after reading this thread decided to take the plunge and check the connection. I am typing this on my Nexus now so I don't appear to have broken anything, however I think I have just seen the screen flash black so the problem may still be there.
Given disassembling the thing voids the warranty I would probably recommend not risking it for this issue. I'll let you know if I change my mind.
redders6600 said:
I had the exact same issue and after reading this thread decided to take the plunge and check the connection. I am typing this on my Nexus now so I don't appear to have broken anything, however I think I have just seen the screen flash black so the problem may still be there.
Given disassembling the thing voids the warranty I would probably recommend not risking it for this issue. I'll let you know if I change my mind.
Click to expand...
Click to collapse
I take this all back. After 24 hours of no black flashes I am very happy I took the risk.
The flash I saw when I was writing the above post must have been me being over sensitive to chrome redraws or something!
isacclin said:
Hi, that is a good suggestion! I am
testing now! Wish have a good luck!
Click to expand...
Click to collapse
redders6600 said:
I take this all back. After 24 hours of no black flashes I am very happy I took the risk.
The flash I saw when I was writing the above post must have been me being over sensitive to chrome redraws or something!
Click to expand...
Click to collapse
I looked at the iFixit pictures but they don't point out which cable is for the display. Can you advise which cable I should be cleaning?
thanks!
So heading says it all, did you have the issue before you installed it and did the ROM fix the issue? I've done the low ISO, I missed around with the settings and it does not fix or make it at all better. I will not settle for a replacement device that is not brand new so I am looking for a software fix. I figure a ROM made from a developer phone would fix it since their software is not affected by this issue. So let me know if you have an answer for this. The key has to be that you had the issue before you installed the ROM. Don't trash the tread with junk or speculations of what might fix it I am only interested in facts at this point I've done all the Google might fix and none did....reply away!
Sent from my HTC6500LVW using xda app-developers app
So I read an article on engadget that said the 4.3 update made improvements to the camera in low light settings. I was previously avoiding 4.3/5.5 ROMs because you can't change the lock screen image independently of the home screen. Anyhow, I flashed it last night and have been snapping away with the camera. The pictures seem better.
It's a shame, other than the camera this phone is nearly perfect.
Sent from my HTC6500LVW using Tapatalk
The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
Sent from my HTC6500LVW using Tapatalk
Dark Jedi said:
The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk
mlin said:
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Place your hand over your lens and see if the purple comes back
Sent from my HTC6500LVW using Tapatalk
Dark Jedi said:
Place your hand over your lens and see if the purple comes back
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Sounds about exactly right for what can be done. The low-light picture taking is really a hard thing to accomplish, me thinks. I have a Canon DSLR, and fast lenses are expensive (apart from prime lenses), so I'm not surprised that this overprmised technology is not meeting expectation. That said, do people really use their camera phones that heavily? I don't. And it certainly wasn't a feature I considered when buying this phone. Not to knock any enthusiasts, but this defect has made me realize how many folks are satisfied with phone camera fidelity.
For any of you interested in photography. $50 spent on a 50mm prime will blow your brains out, expectation-wise.
Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse
Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk
mlin said:
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk
Over in the regular HTC one forum someone posted a video of a HTC one running kit Kat and the person had the phone laying down on a table. When he got to the camera the screen stayed black and their was no purple haze going in and out. So I hope it does fix it and look forward to a kit Kat Rom for our phones.
Sent from my HTC6500LVW using Tapatalk
Zynesterysdan said:
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Good point. I've been playing with it more today. I have been able to capture most pictures without the hue, but like you said, it kind of fades in and out.
Sent from my HTC6500LVW using Tapatalk
I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.
one4thewings said:
I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.
Click to expand...
Click to collapse
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed
jessbowring said:
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed
Click to expand...
Click to collapse
Yes, I did return it to stock before sending it in. I don't know that I needed to, but I wasn't going to take a chance on them refusing to do the work because they didn't like my icons or zooper widgets. =)
I used this thread here: http://forum.xda-developers.com/showthread.php?t=2475216
Just to update this thread I did end up sending my phone to HTC to get repaired it was a one week turn around and came back same phone and fixed. Getting my phone repaired was a big deal since I don't want a CLN or Refrib device. So phone is fixed!
Sent from my HTC6500LVW using xda app-developers app
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
I'm a crack flasher so I flash just about every ROM released just to give it a go and I have to have a ROM (4.2.2, 4.3 or 4.4) that has remedied the issue. HTC swears up and down that there is a camera update coming with 4.3 but seeing as how AT&T and Sprint folks said it helped nothing at all in their forums I'm leaning towards a hardware issue. Sucks but we might be stuck with it.
Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
Sent from my HTC6500LVW using xda app-developers app
Before and after. No modifications just point and click didn't change anything on camera since I got it back.
Sent from my HTC6500LVW using xda app-developers app
Grnlantern79 said:
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
Sent from my HTC6500LVW using xda app-developers app
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Well unfortunately I can't be without my phone for more than a couple of days. I use it for work and personal. Too bad HTC doesn't have designated repair centers we can take our phones to for repairs of manufacturer defects. HTC should have acknowledged the issue and authorized cell provider stores where the device was purchased to do exchanges after the traditional 30 day exchange was up. I tried to exchange mine at the Verizon store I bought mine at and they wouldn't do it. Said I still had to go through warranty repair. It's understandable on VZW's end bc it isn't their fault HTC shipped jank phones but on the customer service side it makes both companies look bad. Glad yours got fixed though.
---------- Post added at 12:17 PM ---------- Previous post was at 12:16 PM ----------
Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
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It must be subjective bc my hue is still bad but my girlfriend's is semi-okay.