Related
Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?
akenis said:
Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?
Click to expand...
Click to collapse
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?
Badger50 said:
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?
Click to expand...
Click to collapse
On 30 minute hold now.
Flipping the end on the wall doesn't matter. Flipping the cable around doesn't matter. Whichever end is plugged into the phone only works on one side. Weird....I thought they were the same.
No spare USB C cables. May be able to test with an A to C in a few minutes...
Sent from my marlin using XDA Labs
Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.
knightsh said:
Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.
Click to expand...
Click to collapse
But did you have a "can't charge right now" message showing up? I've never seen that.
Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with factory A to C cable and iPad brick.
akenis said:
Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with A to C cable and iPad brick.
Click to expand...
Click to collapse
Send it back bruh! :good:
.. previous post truncated. Copy paste always does that in xda app?
I have tested with factory A to C cable and iPad brick. Seems to work fine either way I flip the cable. But I do notice the above msg for a half second when first plugging in, then switches to charging.
With my stock charger, phone does the same with one orientation (brief msg and then charging)....but NOT fast charging.
With the other C cable orientation, it cycles several times between not connected at all and then stays on msg above.
All for now.
Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks
akenis said:
Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks
Click to expand...
Click to collapse
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS
EeZeEpEe said:
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS
Click to expand...
Click to collapse
Thanks....
True, charging current with Ampere is less than accurate with screen on. Accubattery however will calculate charging with screen off. Would be interesting to see how that compares to the USB meter.
Was able to test another brick/C to C cable combination and it worked fine both ways. My cable worked in 3rd party brick. Using my brick and either cable, it will only charge in one direction.
So I guess my brick is bricked.... will ask G for replacement.
Well the sent a new brick. By the time I got it, things seemed to be working ok for a while.
But last night my phone was charging next to my bed. Middle of the night I noticed it was on. I grabbed it and unplugged the USB C. The cable connector was extremely hot. Didn't think much of it.
Now, near end of day, I try to charge again. Won't charge. Turned ohone off and tried to charge. Plug gets way hot, but no charging indication.
Back to Google support.
Sent from my marlin using XDA Labs
@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...
pgrey2 said:
@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...
Click to expand...
Click to collapse
I think it was hardware. On my 3rd 2XL. 1st one ended up smoking at us port. The replacement wouldn't route audio through us port.
Until 3 days back, the Asus 5z (Non-rooted) was charging fast with Original Asus quick charger. But then it got FOTA update to ww_ZS620KL_90.10.138.181_20190202
(build number: PPR1.180610.009.WW_user_90.10.138.181_20190202)
(Baseband ver: M3.15.35.23-Draco_000621)
After the update, there is a weird behavior seen while charging. After charger is switched on, charging go upto 1580ma (measured using "Ampere" app) and then gradually, the charging gets reduced to 680ma-720ma within next 4-5 seconds and then the phone charges constantly at this speed. If i switch-off the charger and then again switch it on, then again the charging go upto 1580ma, then to 700ma. Now it takes 150min-180min to fully charge the phone. Earlier it was just 100min at ~2500ma speeds.
Its like there is some kind of capping enabled via this FOTA update, which is not allowing fast charging. As soon as the phone detects fast charging, it reduces it to normal speeds, due to some unknown reason.
Charger is not faulty, i have checked it using Original Asus charger, Tronsmart QC3.0 , Poco F1 original QC3.0 charger, Motorola original QC2.0 charger. All yields the same result, It goes upto 1580ma and then reduced to ~700ma.
Things i've tried:
Enable/disable AI charging
Rebooting
Different chargers/Different electrical sockets
Discharging completely and then charging
Things i've NOT tried yet:
Battery calibration (don't know if it will actually works)
Factory reset (have a lot of data to backup before doing so)
Do you think the issue is related to January security patch? My phone is not rooted.
Please Help.
Mines still fast charges but I notice it stops fast charging at 70% instead of 80 with ai charging on
Sent from my ASUS_Z01RD using Tapatalk
Yes i have also noticed this...its taking almost 3 hrs now....after the update... seriously asus all software updates were crap... ?
facing the same issue. have you found a solution yet?
androidusr7 said:
facing the same issue. have you found a solution yet?
Click to expand...
Click to collapse
No Bro, no reply from ASUS forum too. Since many of us are experiencing this issue, i hope ASUS may resolve this in their security update.
Same issue post FOTA update
same issue, powe off phone before charge and power on during charge let the phone charge at fast charging speed but this is very inconvenient
I also facing same issue but when I reverse the type C cable sometimes it charges fast.
May Asus solv it
Many people are facing the same and have reported it in Zentalk forums.
I request you all to report it too so that it comes in the notice of asus devs and they fix it asap.
Link below.
bit.ly/2UpgCSR
I believe this is due to loose connection or lose contact in wall socket. I have seen, if you remove the wall socket and then reattach again, it charges fast.
Maybe it detected some sparks/surges in USB output and kept going to safe mode.
babaibhat said:
I believe this is due to loose connection or lose contact in wall socket. I have seen, if you remove the wall socket and then reattach again, it charges fast.
Maybe it detected some sparks/surges in USB output and kept going to safe mode.
Click to expand...
Click to collapse
no that's not the case. Many people has reported it already.
Hi All,
I too facing the same problem and complained in ASUS twitter site and they told to go to the Service Center. If i restart the phone before charging then my phone is charging fast.
I too have this problem. I use this workaround.
Connect the charger to the phone and let the current reading come down in the ampere app. After that, keeping the charger connected, restart the phone. You'll see that now your phone is fast charging. The current goes up to 2500 ma now.
geekdeepak said:
no that's not the case. Many people has reported it already.
Click to expand...
Click to collapse
Then you mean Every time I chargey phone I have to restart? What kinda solution is this?
issue fixed with the 92 mb update i got last night
For me the 90mb update reversed the charging speed. The update prior to this update fixed fast charging for me, but after this 90mb update the phone stops fast charging at 70%. I measured the time it takes to go from 6% to 100% (with AI charging ON), it took about 1 hour and 15 minutes. So it doesn't bother me that much as it's still plenty fast for me. I hope Asus fixes the issue permanently.
Mustajab Is'haq said:
For me the 90mb update reversed the charging speed. The update prior to this update fixed fast charging for me, but after this 90mb update the phone stops fast charging at 70%. I measured the time it takes to go from 6% to 100%, it took about 1 hour and 15 minutes. So it doesn't bother me that much as it's still plenty fast for me. I hope Asus fixes the issue permanently.
Click to expand...
Click to collapse
Been that way since the January update for me
Sent from my ASUS_Z01RD using Tapatalk
Hey, so i just received the android 10 update. I was already running the android 10 beta for some time now. After the update, my wall charger (Tronsmart, type C with PD) stopped working. I was able to rapid charge my pixel with the same charger earlier, but now it simply stopped charging. I used 3 different type C to type C cables with that power brick, but pixel doesnt get charged whatsoever. I tried using some cables that i had lying around, which are not really the top of the line kind of things but still usually get the job done. These are usb C to A cables that I have used previously with my pixel. However, after the update, the phone shuts down within a couple of minutes, if i connect any of those cables. I searched around and some people have had the same issue after android 9 beta update. Using an old toothbrush, i gently cleaned the charging port, but nothing changed. Right now, i am finally able to charge phone with my PC using an old type C to A cable that shipped with my old HTC 10. However, my computer says usb device not recognized and as you`d expect, its charging pretty slowly. I even tried resetting the phone but the problem
Any ideas as to what might have caused this? Any help in this regard is greatly appreciated.
TIA
Khizar Amin said:
Hey, so i just received the android 10 update. I was already running the android 10 beta for some time now. After the update, my wall charger (Tronsmart, type C with PD) stopped working. I was able to rapid charge my pixel with the same charger earlier, but now it simply stopped charging. I used 3 different type C to type C cables with that power brick, but pixel doesnt get charged whatsoever. I tried using some cables that i had lying around, which are not really the top of the line kind of things but still usually get the job done. These are usb C to A cables that I have used previously with my pixel. However, after the update, the phone shuts down within a couple of minutes, if i connect any of those cables. I searched around and some people have had the same issue after android 9 beta update. Using an old toothbrush, i gently cleaned the charging port, but nothing changed. Right now, i am finally able to charge phone with my PC using an old type C to A cable that shipped with my old HTC 10. However, my computer says usb device not recognized and as you`d expect, its charging pretty slowly. I even tried resetting the phone but the problem
Any ideas as to what might have caused this? Any help in this regard is greatly appreciated.
TIA
Click to expand...
Click to collapse
My wife noticed the same thing on her 3a since the update
I also experienced the same problem since i upgraded to android 10. Been roaming google for possible solution, found nothing so far except rolling back to android 9 or wait for an update to fix this bug.
I charges my phone with a usb a to c cable using a power delivery compatible brick (18w, 3A), it is able to fast charge my pixel.
Edmontonchef said:
My wife noticed the same thing on her 3a since the update
Click to expand...
Click to collapse
I had to RMA my first phone due to this issue. If you google search pixel 2 xl charging issues you'll find many people who have run into this issue. All of them pretty much end with "RMA phone".
It started out my third-party charger would reboot my phone the moment it was plugged in. My original charger stopped charging the phone soon after.
My computer would only sometimes (1 out of 15 - 20 tries) read my phone so I could unroot it. All of the other times it would pop up as unrecognized.
This is typically due to a hardware issue (loose/damaged port circuitry because of bad quality components or soldering). It gets worst and worst 'til nothing works and phone reboots when you connect the cable... and RMA is the only solution.
IMHO, mainstream usb-c operating amperage is too hard on the ports, specially due to heating. I would prefer to have a not so fast charging technology that would not damage the phones. And yes, this happens on many usb-c phones, not only Pixels.
But hey, maybe you have a different problem related to software
My phone is powering down sometimes,when i plug the charging cable.This happend after android Q update.
Edmontonchef said:
My wife noticed the same thing on her 3a since the update
Click to expand...
Click to collapse
Rotating the USB-C cable helps. One orientation (no charging / or slow charging at best) the other orientation rapid charging.
Sadly it appears a number of our phones appear to be having charge port issues as they age...
Sent from my Pixel 2 XL using XDA Labs
Not sure if it's because I recently flashed the latest 10 factory image (2 days ago) but my device charges on all the cables, chargers and on the PC as it did prior to flashing the 10 factory image, I even get the charging rapidly notification...
Did this happen immediately to those who are experiencing it? Or did it happen after some time on 10?
Well, glad I came across this thread. I've been having troubles with charging in the last few days also.
TL;DR: Starting this past Sunday, my chargers would report "charging slowly" and not really charge the phone, whether in normal mode, safe mode, or off. Updated to 10 on release day. They all magically started working last night.
Story version: Woke up Sunday and pulled my Pixel 2 XL off the charger to find it at the same percentage battery was when I plugged it in. When I plugged it back in, it reported charging slowly. It's plugged into an Anker USB C to A, and the Anker IQ two port charger. My Wife's PIxel 2 was plugged into the other port, with another of the same cable. It was charging fine. I unplugged hers and plugged mine in, reported charging slowly. I grabbed my Anker battery pack, and used the included USB C to A cable that I've used before, got "charging slowly." I rebooted the phone and got the same results. I powered it down and left it charging, same results. I tried safe mode, same thing. All these chargers/cables/battery packs work perfectly fine on my Wife's Pixel 2.
I was in the car and tried my cable/adapter in there. That one worked. I have a CableMatters 2.0 amp lighter adapter and an Anker braided USB C to A cable. I brought the cable and phone in the house, and tried the cable with my existing Anker 2 port wall charger and it worked. Weird why it would work for my Wife's but not mine, but oh well, at least I could charge the phone. Later on, I took the car cable and connected to the battery pack, charging slowly. I brought it back to the Anker wall charger, charging slowly. Tried my laptop and PC USB 3.0 ports, charging slowly. I brought the car cable and the house cable back to the car, and both cables worked just fine in the car. So, at this point, it doesn't appear to be a cable issue, but something intermittent with my chargers.
I dug up a Monoprice USB A charger I had, that has a 2.0 amp port. Tried that last night, and every cable I have charged normally with it. Just to further test, I then took the cables back to the Anker wall charger, and it worked also. To make it more frustrating, the Anker battery pack also started playing nicely and charging. I feel like it's a software issue with the phone, but I have no viable proof of it. I upgraded to 10 on launch day and have had no issues since. The only other thing I did was install Accubattery after I had an idea to try and monitor charging rates.
I did the October 2019 update and noticed this morning zero charging over night. I use an Anker multi-port brick with 2-ports fast charging. Thanks for the Accubattery idea. It shows 1 Amp charging off the 2.4 amp port. I may have to roll back the October update if I can.
I have noticed over the last few months that the screen uses a huge amount of battery. I can see the percentage drop as I scroll through the news.
Guysss I found the solution ! I had the same problem but this easy fix helped me ! Hope it's gonna work for you.
First you have to drain your battery to 1 or 2 %
Second step, hard reboot your phone (long press lock for 10 s)
As it's without battery it won't reboot but it will show the low battery sign.
Plug in your fast charger and it will show the sign that it's charging, wait a few seconds, boot your phone without unplugging the cable. And that's it. It should work.
I can't believe in so happy it got fixed for me I was suffering for two weeks after the update and no response from Google. The firs time in long time I see 70%>>>
---------- Post added at 11:07 PM ---------- Previous post was at 10:48 PM ----------
Update : if you don't want to wait for your battery to drain, you can do this instead.
Long press volume down and power for 10 sec.
It will take a screen shot (normal) but wait for the 10 sec.
You will have a menu, choose using the volume up and down to navigate "power off" ( by default it will be power on).
Plug your fast charger and it should start charging
Blqst said:
Guysss I found the solution ! I had the same problem but this easy fix helped me ! Hope it's gonna work for you.
First you have to drain your battery to 1 or 2 %
Second step, hard reboot your phone (long press lock for 10 s)
As it's without battery it won't reboot but it will show the low battery sign.
Plug in your fast charger and it will show the sign that it's charging, wait a few seconds, boot your phone without unplugging the cable. And that's it. It should work.
I can't believe in so happy it got fixed for me I was suffering for two weeks after the update and no response from Google. The firs time in long time I see 70%>>>
---------- Post added at 11:07 PM ---------- Previous post was at 10:48 PM ----------
Update : if you don't want to wait for your battery to drain, you can do this instead.
Long press volume down and power for 10 sec.
It will take a screen shot (normal) but wait for the 10 sec.
You will have a menu, choose using the volume up and down to navigate "power off" ( by default it will be power on).
Plug your fast charger and it should start charging
Click to expand...
Click to collapse
ive tried doing the second option and i never get a menu, it just straight up reboots.
my problem seems to be similar to those stated here before. i cant use my original charger that came with my pixel.
i can use the usb c port on this (https://www.amazon.com/gp/product/B0778JNN4B/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1) with any of the cables i have. none of the cables will allow me to use the original charge brick anymore. i can use the only usb c -> a cable that i have. (its the standard one that comes with the nintendo switch pro controller) i even tested with the nintendo switch dock cable and it seems to work fine. i am outside of warranty so i cant have google fix it any longer(literally started issues 20 days after my warranty ended...). im gonna try draining it down till it dies and try my original charger again to see if it will do it but i was wondering if anyone else has come up with any other solutions to this problem. im thinking about reflashing it to see if that will do it and if that doesnt maybe go to a custom rom to test that even just wondering if anyone else has tried these options so i can have an idea if its gonna possibly work for me or not
hi man.
So weird you couldn't get that menu, try holding for 20 seconds instead of 10 seconds. It should work keep doing it until the phone goes off completely.
Trust me I did it again and it worked. Every time fast charging stops working I do this trick and it works.
Blqst said:
hi man.
So weird you couldn't get that menu, try holding for 20 seconds instead of 10 seconds. It should work keep doing it until the phone goes off completely.
Trust me I did it again and it worked. Every time fast charging stops working I do this trick and it works.
Click to expand...
Click to collapse
idk, i have tried holding it even past the point of it turning off and still no menu, but i finally got it to die completely and it still didnt seem to be working on the chargers i was having issues with, after going for a ride in my car and using AA oddly enough it seems to be working fine, no idea.
Try holding the UP volume button and power.
Mine just started doing this, I left it plugged into the plane the whole trip flying overseas. (Probably shouldn't have done that)
Hi ,
i'm facing charging issues on my s 20 plus it is only charging on the cable mode and the super fast charging mode is on and i'm using the original charger and cable. I've tried soft resetting and turining the phone on on the safe mode and still the problem is there. I started having problem after getting a moisture detected notification on my phone and it went away but the problem is still after a day. Does anyone have any fix for this problem?
Just started having exact same problem, no ideas yet?
I thought my charger was faulty, same issue with me, no chance for my s20 to get charged wirelessly, no matter fast or not. I think the last security update was buggy maybe
It's not you. I noticed that my wireless fast charging immediately broke after the last update. They all start to fast charge, then a few seconds later reverts to standard charging.
Thankfully, I can still fast and super fast charge with my USB C chargers.
I saw it on different Samsung forums, Reddit and the Samsung Members app. All reporting similar issues and the only thing they all had in common was the last update. I do believe it's software and Samsung needs to fix it. I know my chargers work fine as my work S7 still fast charges on all of them but it's on an old software version.
A little backstory first...Just like soooo many others my P6P is kind of crap since the "stable" A13 release. Beta and 12 were great and I had ZERO issues. Since upgrading to the amazing stable version, I’ve noticed my phone does not charge consistently while plugged in for android auto. It will charge for a few minutes, stop, and maybe start charging. I've found this issue on two different vehicles and sever cables (A to C, C to C, and the cable that came with the phone). Has anyone else had this problem? Any fixes? Or will this probably be fixed in an upcoming update?
I haven't noticed this issue. I do use Android Auto everytime I drive, but admittedly, my wife and I work remote at home and only tend to go out for food or other shopping.
Damn, oh well. Thanks for the reply. I haven't gotten a lot of the bugs that others have had. I guess this is my special big
A lot of android auto USB ports only provide a very low power output, probably not enough to charge the phone
I have noticed this but with just google maps, plugged in for hours and the battery has been discharging, issue occurs with multiple adapters for me, 65W one, wireless device certified for pixel 4XL, another 30W adapter. What I believe is happeneing in these scenarios is that the phone is getting very hot therefore the charging is throttled to the point that it doesn't charge enough, why I say this is when I remove the phone it feels hot to the touch.
I thinking it has something to do with the power delivery too. The weird thing is, this did not happen on A12 or 13 beta.
no issue charging in my VW. charges rapidly too via usb c.
I do have an issue where occasionally the phone takes 2 or 3 attempts to plug in for it to start android auto but thats been on various android versions though and i think its more the software in the car.
Check your battery adaptive preferences in settings. Turn them off and see if that helps