No fast charging after January Security update - Asus Zenfone 5Z Questions & Answers

Until 3 days back, the Asus 5z (Non-rooted) was charging fast with Original Asus quick charger. But then it got FOTA update to ww_ZS620KL_90.10.138.181_20190202
(build number: PPR1.180610.009.WW_user_90.10.138.181_20190202)
(Baseband ver: M3.15.35.23-Draco_000621)
After the update, there is a weird behavior seen while charging. After charger is switched on, charging go upto 1580ma (measured using "Ampere" app) and then gradually, the charging gets reduced to 680ma-720ma within next 4-5 seconds and then the phone charges constantly at this speed. If i switch-off the charger and then again switch it on, then again the charging go upto 1580ma, then to 700ma. Now it takes 150min-180min to fully charge the phone. Earlier it was just 100min at ~2500ma speeds.
Its like there is some kind of capping enabled via this FOTA update, which is not allowing fast charging. As soon as the phone detects fast charging, it reduces it to normal speeds, due to some unknown reason.
Charger is not faulty, i have checked it using Original Asus charger, Tronsmart QC3.0 , Poco F1 original QC3.0 charger, Motorola original QC2.0 charger. All yields the same result, It goes upto 1580ma and then reduced to ~700ma.
Things i've tried:
Enable/disable AI charging
Rebooting
Different chargers/Different electrical sockets
Discharging completely and then charging
Things i've NOT tried yet:
Battery calibration (don't know if it will actually works)
Factory reset (have a lot of data to backup before doing so)
Do you think the issue is related to January security patch? My phone is not rooted.
Please Help.

Mines still fast charges but I notice it stops fast charging at 70% instead of 80 with ai charging on
Sent from my ASUS_Z01RD using Tapatalk

Yes i have also noticed this...its taking almost 3 hrs now....after the update... seriously asus all software updates were crap... ?

facing the same issue. have you found a solution yet?

androidusr7 said:
facing the same issue. have you found a solution yet?
Click to expand...
Click to collapse
No Bro, no reply from ASUS forum too. Since many of us are experiencing this issue, i hope ASUS may resolve this in their security update.

Same issue post FOTA update

same issue, powe off phone before charge and power on during charge let the phone charge at fast charging speed but this is very inconvenient

I also facing same issue but when I reverse the type C cable sometimes it charges fast.
May Asus solv it

Many people are facing the same and have reported it in Zentalk forums.
I request you all to report it too so that it comes in the notice of asus devs and they fix it asap.
Link below.
bit.ly/2UpgCSR

I believe this is due to loose connection or lose contact in wall socket. I have seen, if you remove the wall socket and then reattach again, it charges fast.
Maybe it detected some sparks/surges in USB output and kept going to safe mode.

babaibhat said:
I believe this is due to loose connection or lose contact in wall socket. I have seen, if you remove the wall socket and then reattach again, it charges fast.
Maybe it detected some sparks/surges in USB output and kept going to safe mode.
Click to expand...
Click to collapse
no that's not the case. Many people has reported it already.

Hi All,
I too facing the same problem and complained in ASUS twitter site and they told to go to the Service Center. If i restart the phone before charging then my phone is charging fast.

I too have this problem. I use this workaround.
Connect the charger to the phone and let the current reading come down in the ampere app. After that, keeping the charger connected, restart the phone. You'll see that now your phone is fast charging. The current goes up to 2500 ma now.

geekdeepak said:
no that's not the case. Many people has reported it already.
Click to expand...
Click to collapse
Then you mean Every time I chargey phone I have to restart? What kinda solution is this?

issue fixed with the 92 mb update i got last night

For me the 90mb update reversed the charging speed. The update prior to this update fixed fast charging for me, but after this 90mb update the phone stops fast charging at 70%. I measured the time it takes to go from 6% to 100% (with AI charging ON), it took about 1 hour and 15 minutes. So it doesn't bother me that much as it's still plenty fast for me. I hope Asus fixes the issue permanently.

Mustajab Is'haq said:
For me the 90mb update reversed the charging speed. The update prior to this update fixed fast charging for me, but after this 90mb update the phone stops fast charging at 70%. I measured the time it takes to go from 6% to 100%, it took about 1 hour and 15 minutes. So it doesn't bother me that much as it's still plenty fast for me. I hope Asus fixes the issue permanently.
Click to expand...
Click to collapse
Been that way since the January update for me
Sent from my ASUS_Z01RD using Tapatalk

Related

vooc charger not charging

my find 7 vooc charger not charging any phone, few hour ago its charging my phone until 50% and its not charging again. any advice please?
Have you tried using other chargers or a USB to computer connection? It's possible that your VOOC charger simply kicked the bucket.
battery connection
i also faced frequent issue with my VOCC charging, sometimes its fast sometimes not, i knew that once above 80-85%, VOCC will stop.. but sometimes i cant get VOCC even at less 10% juice left.
but i found that removing the battery and reattaching it fixes the issue.. due to this my Carbon Back Case is damaged lol... too frequent.
rasyaely said:
my find 7 vooc charger not charging any phone, few hour ago its charging my phone until 50% and its not charging again. any advice please?
Click to expand...
Click to collapse
I had the same problem. Oppo find 7S bought in china, used in Italy, after 1 year use the oppo VOOC charger stopped working :crying:, it doesn't charge any phone, the model of the charger is the old one, where you can't change the cable.
To solve the problem i bought the new one, and now i don't have any issue, hope this still work the next year. Greetings!
Ps.: Also my girfriend had the same problem with the VOOC charger, now she uses another charger too.
Same problem here, but is not the VOOC charger, but the battery itself....
I say it, because i have another batterie e and the VOOC charges normally.....
I presume some how, the original battery has reach a ending cycle of life....
Somehow i discovery this to help VOOC kicks in:
Use times to times another different charger, then VOOC. It seems sometimes to help.!
Mord0rr said:
Same problem here, but is not the VOOC charger, but the battery itself....
I say it, because i have another batterie e and the VOOC charges normally.....
I presume some how, the original battery has reach a ending cycle of life....
Somehow i discovery this to help VOOC kicks in:
Use times to times another different charger, then VOOC. It seems sometimes to help.!
Click to expand...
Click to collapse
I discovered the same.
Not only has my phone shut down itself over night and showed 0% battery the next morning, but now also my vaac charger starts to charge for about 5 secs and then stops. Must be the battery and I'll contact Oppostyle now..
this is how my problem was solved
BG64 said:
Have you tried using other chargers or a USB to computer connection? It's possible that your VOOC charger simply kicked the bucket.
Click to expand...
Click to collapse
a
kodelord said:
I had 2 issues:
1. VOOC not charging fast, but was charging, but extremely slowly. Including using other chargers
2. Phone not recognised when connected to computer via USB.
I took it in to the oppo service center in bangalore last month. THey fixed the issue by (what they claim) replacing the usb port and circuit within the phone . This took only 1 day. They also downgraded the software to the coloros 1.2 . They were very uncommunicative and had no proper process in place, including giving a handwritten receipt and bill!!!
But the total cost was inr830 or $12 so it was cheap and quick and it seems to have fixed the issue.
Click to expand...
Click to collapse
Same got same experience with oppo service centre
But at pune
They are commutative but mine was sound damaged oppo r5 and charged fried during short circuit
They changed sound card and gived charger without arguing in warranty

After updating to Nougat, Fast Charge works intermittently. Kinda.

Greetings all, I've been a longtime reader of xda, but never a poster. As this is my first post. After upgrading to Nougat I now have issues with fast charging. 98% of the time when I plug in my charger, it will switch between fast charging and charging in one second intervals with vibration. If it does decide to "fast charge", it will charge at regular speed while displaying fast charge. HOWEVER, It fast charges as normal with the phone powered off. I tried new high quality micro usb's and trying different fast charging samsung adapters, and doing a factory data reset. I have tried toggling fast charging in settings too. It seems to be software related. I am assuming there aren't any custom Nougat roms yet, as I cant find them here. Has anyone heard or experienced this, and have any tricks to try? Thanks in advance!
I've been having issues after installing Nougat where occasionally it will go from charging to not charging back and forth about five to ten times intermittently, though I have noticed some issues with fast charging as well.
@grandomegabosses That is exactly the issue I am having. When it does finally settle down it will tell me ridiculous amount of time to complete full charge, like 1.5 hours when I'm already at 20%. If you see the same, try charging with phone off... It should be WAY faster... Thank for your reply.
I had issues a few times where my phone was really hot after being on the charger for an hour or so just to find out that it only charged up 10% or 15% more than it was when I put it on the charger. This happened to me once with it powered off...my phone only charged to 79% when it should have had plenty of time to reach full. Powering off the phone before charging seems to help 99% of the time. Hoping my S6 gets updated again, or they'll forget about us and it'll catch on fire one day. Sad we still can't get updates from directly from Google compiled in a cloud based server @ Samsung with appropriate kernel and have a flashable package of Samsung Apps and interfaces, that could be downloaded from your Samsung account and verified by Knox. We'd be on Android Oreo already if it were setup that way...
Okay, so I did have this issue, but I've easily solved the issue by flashing stock via Odin. Nand erase all, I did an efs clear just because. Also, checked the phone bootloader update. But after that, everything worked perfect.
Sent from my SM-G920P using XDA Labs

Phone will charge quickly when fully off but will not charge when on

I have been having this issue for a few days where the phone will detect the charger and it will display the charging sign. However charge wont go up and in fact sometimes it goes down. This problem however doesn't happen when fully off and works as usual. I've used ampere to check and noticed i only get about 150ma where as before i would get constant 1500ma. I tried different plugs, different cables, software repair, hard reset, safe mode. Nothing works
Ash.Ahamed said:
I have been having this issue for a few days where the phone will detect the charger and it will display the charging sign. However charge wont go up and in fact sometimes it goes down. This problem however doesn't happen when fully off and works as usual. I've used ampere to check and noticed i only get about 150ma where as before i would get constant 1500ma. I tried different plugs, different cables, software repair, hard reset, safe mode. Nothing works
Click to expand...
Click to collapse
currently i am facing same issue
temporal fix?
varun_kane2000 said:
currently i am facing same issue
Click to expand...
Click to collapse
I was able to get just charging working (slow charging) when the phone is on by filling the battery to 100% when off and then leaving it unplugged for a few hours after that. I then turned it back on, used it for a bit until it reached about 70% and then charged it with the phone on and it began to charge again ( its pretty slow compared to fast charging but its a start).
Other possible solution.
Ash.Ahamed said:
I was able to get just charging working (slow charging) when the phone is on by filling the battery to 100% when off and then leaving it unplugged for a few hours after that. I then turned it back on, used it for a bit until it reached about 70% and then charged it with the phone on and it began to charge again ( its pretty slow compared to fast charging but its a start).
Click to expand...
Click to collapse
I read somewhere that a corrupted SD can cause this issue too so I also removed my SD card when doing the process i mentioned above. Not sure if this is what solved it but you might wanna give it a try.
Ash.Ahamed said:
I read somewhere that a corrupted SD can cause this issue too so I also removed my SD card when doing the process i mentioned above. Not sure if this is what solved it but you might wanna give it a try.
Click to expand...
Click to collapse
i dont think so. may be problem with the charging connector. there is possibility to poor contact between connector and PCB board due to solder connection or may be possibility of loose connection between connector and charger pin . so slightly press the charger pin and connect and now then its charging . just try
Works
I don't know which of the two methods it was but fast charging became usable again and works fine.

Charging issue

Hi ,
i'm facing charging issues on my s 20 plus it is only charging on the cable mode and the super fast charging mode is on and i'm using the original charger and cable. I've tried soft resetting and turining the phone on on the safe mode and still the problem is there. I started having problem after getting a moisture detected notification on my phone and it went away but the problem is still after a day. Does anyone have any fix for this problem?
Just started having exact same problem, no ideas yet?
I thought my charger was faulty, same issue with me, no chance for my s20 to get charged wirelessly, no matter fast or not. I think the last security update was buggy maybe
It's not you. I noticed that my wireless fast charging immediately broke after the last update. They all start to fast charge, then a few seconds later reverts to standard charging.
Thankfully, I can still fast and super fast charge with my USB C chargers.
I saw it on different Samsung forums, Reddit and the Samsung Members app. All reporting similar issues and the only thing they all had in common was the last update. I do believe it's software and Samsung needs to fix it. I know my chargers work fine as my work S7 still fast charges on all of them but it's on an old software version.

wireless charging strange behaviour

Hello,
since installing sep 1 security patch I have strange problem with wireless charging. It like recognizes the charging pad, starts charging and says "fast wireless charging" and says i.e. 45 minutes to full. Then a couple of seconds and it changes to "charging" and time changes to 3 hours. and then back to fast charging. And cycles this. And it doesn't charge much
Now I don't know if it's connected with sep 1 security patch but it started happening after that. I didn't drop it or anything. It charges through cable normally. The issue is not with charger, since I have 2 identical charging pads at home and at work, and the phone does the same with both...
Any ideas?
Thanx!
It is. I reported this to Samsung and it's all over Reddit as well that others on the latest update are having the exact same issue.
My other device still fast change on the same chargers and the only difference is that my S20+ was just updated. I don't plug my phone in, so I noticed it immediately as I just have wireless charging in the house for the most part. Thankfully USB C fast and super fast charging still work fine, but that's beside the point. I'm hoping this new update (when it's available) fixes this.
Velvet G said:
It is. I reported this to Samsung and it's all over Reddit as well that others on the latest update are having the exact same issue.
My other device still fast change on the same chargers and the only difference is that my S20+ was just updated. I don't plug my phone in, so I noticed it immediately as I just have wireless charging in the house for the most part. Thankfully USB C fast and super fast charging still work fine, but that's beside the point. I'm hoping this new update (when it's available) fixes this.
Click to expand...
Click to collapse
Wow, thanks mate, I was getting depressed because of this, good to hear it is a software thing. I'd hate to have to return it and get another phone took me ages to set it up and migrate everything from my old S8 plus

Categories

Resources