Hi all.
I have had a problem with the wireless charging on the galaxy s20. About 10 days ago it totally stopped working. I am using a powerbank with wireless charging feature. I can't put finger on it why that happened considering the fact that I have not made any changes to the phone (major system changes). The only thing I've done was to install the security patches and so on (last one being the September one). So, my question, is there an option or something to somehow stop the wireless charging feature or something, does the power mode option have something to do with this?
I've stopped Bixby routines just in case that it had something to do with this, no change.
Adaptive power mode- no change.
Fast wireless charging/wireless charging options changed- still no wireless charging.
I have no way to test this phone with another wireless charging pad but I'm pretty sure the one on my battery should be working (1 month old, used about 5 times, should be high quality).
Thanks in advance for your suggestions.:good:
Only way to rule out device failure, is to try your phone on another wireless charging pad. Likelyhood is the wireless charging circuit on your powerbank has failed in some way. Find another wireless pad to test with
I had a cheap wireless stand fail after about 20 charge cycles, replaced it with a Belkin one and it was fine after.
Known issue after the Sept sec patch. Something changed , no one has yet to figure out what or why .
All we can do is wait for next month's patch, or someone to figure out a workaround until then
UPDATE:
Just installed the October security patch. Nothing changed with my problem. In the next days I am going to test my pad with another phone with wireless charging and see where the problem is.
Thanks for the suggestions, just seen how many people have the same problem as me so that gives me hope ?
digitaljeff said:
Known issue after the Sept sec patch. Something changed , no one has yet to figure out what or why .
All we can do is wait for next month's patch, or someone to figure out a workaround until then
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Can you point me to where this issue is being discussed?
Related
I have been facing this issue since December 4 before the December Security Patch arrived. The device would not start charging instantly but after about 3-4 minutes it would start charging. Same goes for the headphone adapter but it takes about 5-8 seconds. I have performed a hard reset. The issue is still present. The charger and the adapter both works perfectly fine with my other phones. I talked with the support team and they said "MAYBE IT IS AN SOFTWARE ISSUE AND WILL BE RESOLVED AFTER THE ARRIVAL OF JANUARY PATCH".
I am open to all tips and suggestions.
Thanks.
I had some (same) USB issue since the October patch. Charging start quickly but after x min the USB connection lost. No charging. Nothing. If I remove the USB and reconnect still nothing. I have to reboot. I'm going to sell this "phone"
eBENdre said:
I had some (same) USB issue since the October patch. Charging start quickly but after x min the USB connection lost. No charging. Nothing. If I remove the USB and reconnect still nothing. I have to reboot. I'm going to sell this "phone"
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Mine still charges but takes a little time for the phone to acknowledge that the charger is connected.
DEADNXX said:
I have been facing this issue since December 4 before the December Security Patch arrived. The device would not start charging instantly but after about 3-4 minutes it would start charging. Same goes for the headphone adapter but it takes about 5-8 seconds. I have performed a hard reset. The issue is still present. The charger and the adapter both works perfectly fine with my other phones. I talked with the support team and they said "MAYBE IT IS AN SOFTWARE ISSUE AND WILL BE RESOLVED AFTER THE ARRIVAL OF JANUARY PATCH". I am open to all tips and suggestions. Thanks.
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Sounds like a hardware issue to me. Have you tried to replicate this issue in Safe Mode? Call them back and insist you have tested in safe mode and the issue still persists after a FDR and you want to RMA. There is a 2 year warranty on the P2. Keep calling until you get an RMA.
Hi ,
i'm facing charging issues on my s 20 plus it is only charging on the cable mode and the super fast charging mode is on and i'm using the original charger and cable. I've tried soft resetting and turining the phone on on the safe mode and still the problem is there. I started having problem after getting a moisture detected notification on my phone and it went away but the problem is still after a day. Does anyone have any fix for this problem?
Just started having exact same problem, no ideas yet?
I thought my charger was faulty, same issue with me, no chance for my s20 to get charged wirelessly, no matter fast or not. I think the last security update was buggy maybe
It's not you. I noticed that my wireless fast charging immediately broke after the last update. They all start to fast charge, then a few seconds later reverts to standard charging.
Thankfully, I can still fast and super fast charge with my USB C chargers.
I saw it on different Samsung forums, Reddit and the Samsung Members app. All reporting similar issues and the only thing they all had in common was the last update. I do believe it's software and Samsung needs to fix it. I know my chargers work fine as my work S7 still fast charges on all of them but it's on an old software version.
Hello,
since installing sep 1 security patch I have strange problem with wireless charging. It like recognizes the charging pad, starts charging and says "fast wireless charging" and says i.e. 45 minutes to full. Then a couple of seconds and it changes to "charging" and time changes to 3 hours. and then back to fast charging. And cycles this. And it doesn't charge much
Now I don't know if it's connected with sep 1 security patch but it started happening after that. I didn't drop it or anything. It charges through cable normally. The issue is not with charger, since I have 2 identical charging pads at home and at work, and the phone does the same with both...
Any ideas?
Thanx!
It is. I reported this to Samsung and it's all over Reddit as well that others on the latest update are having the exact same issue.
My other device still fast change on the same chargers and the only difference is that my S20+ was just updated. I don't plug my phone in, so I noticed it immediately as I just have wireless charging in the house for the most part. Thankfully USB C fast and super fast charging still work fine, but that's beside the point. I'm hoping this new update (when it's available) fixes this.
Velvet G said:
It is. I reported this to Samsung and it's all over Reddit as well that others on the latest update are having the exact same issue.
My other device still fast change on the same chargers and the only difference is that my S20+ was just updated. I don't plug my phone in, so I noticed it immediately as I just have wireless charging in the house for the most part. Thankfully USB C fast and super fast charging still work fine, but that's beside the point. I'm hoping this new update (when it's available) fixes this.
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Wow, thanks mate, I was getting depressed because of this, good to hear it is a software thing. I'd hate to have to return it and get another phone took me ages to set it up and migrate everything from my old S8 plus
Has anyone had the problem where wireless charging just..... Stops working? Completely?
Phone charged fine wirelessly for a few days, then this morning I woke up and it had stopped at exactly 70%.... Strange, I thought maybe it got bumped or something at some point ¯\_(ツ)_/¯
Fast forward to this evening and the phone will no longer charge on any of the wireless chargers I own. I've restarted, checked settings, etc. The phone doesn't detect when it is placed on a Qi charger now, it's just as if I set it down on any other surface.
I saw a few Reddit threads with people running into this but nothing conclusive or comprehensive. Someone posted that they were in touch with Google support and that they are aware of the issue and claim a fix is on the way "soon".
It doesn't *sound* like a hardware issue, but wtf, why would that functionality just totally stop working at random? I really don't want to try a factory reset but... I may just do it for science.
I have not had this problem...yet.
Been a few days now, anyone else having this issue? Driving me nuts
EmperorX said:
Been a few days now, anyone else having this issue? Driving me nuts
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Did yo utry the reset yet? You have to try the reset device to rule out software problem. If it persists, then it's entirely possible that a chip or component failed.
I had the Soli chips go bad within a month of getting my 4 XL and I had it replaced under warranty. You shouldn't have to put up with no wireless charging - that's a key functionality. I would let Google replace your P6P.
FoneWatcher said:
Did yo utry the reset yet? You have to try the reset device to rule out software problem. If it persists, then it's entirely possible that a chip or component failed.
I had the Soli chips go bad within a month of getting my 4 XL and I had it replaced under warranty. You shouldn't have to put up with no wireless charging - that's a key functionality. I would let Google replace your P6P.
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Yeah..... I factory reset today and it still doesn't work at all. Time to start the replacement process. Bah humbug :-/?
Please post an update if a software solution presents itself, like if Google provides a fix before you RMA. I don't own a wireless charger, it's mad sketchy to read this and not be able to test mine
I never had any problems with my wireless chargers. It should also be noted that the phone doesn't charge full on purpose if you have adaptive charging enabled (you need a wake up timer for that).
But since NONE of your wireless chargers work anymore - AND you did a factory reset, it sounds like a hardware issue.
Wtf. Just after a couple days of owning the device.
Go RMA.
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In case this is a compatibility issue, can you tell us which chargers you used? Name, model?
Maybe this will happen again. You never know.
Mine will, on occasion, charge for part of the night and then decide to stop at some point. I'm pretty sure I'm not moving it in my sleep, since I don't sleep that soundly.
I did notice for the first time last night, though, that it finally decided to enter the "adaptive" charge cycle where it does the "full by alarm time" thing - which was cool.
Thankfully, I generally still have about half battery left at the end of the day, so even if it isn't charging to full for me it's not a huge deal. That, and working at home helps too.
So it's pretty interesting, there are a non-trivial number of folks on Redit with this issue.
Battery share does not work either.
After effing around for a few days the phone now actually recognizes that it is on a wireless charger again, but, it never charges. In battery settings it simply states "Connected, not charging" and FREAKS OUT, that message flickers on and off crazy fast.
So..... I guess this is better than not recognizing a charger at all? Lmao.
As for brands I'm using, the Iniu 15w charger on Amazon, I've tried the og Pixel stand and a couple generic pads. All of these charge my other devices without issue, it's just the Pixel that won't work still.
I am likely going to rma this weekend. I got super excited when the random update dropped the other day but it didn't fix my charging issue.
knytphal said:
Mine will, on occasion, charge for part of the night and then decide to stop at some point. I'm pretty sure I'm not moving it in my sleep, since I don't sleep that soundly.
I did notice for the first time last night, though, that it finally decided to enter the "adaptive" charge cycle where it does the "full by alarm time" thing - which was cool.
Thankfully, I generally still have about half battery left at the end of the day, so even if it isn't charging to full for me it's not a huge deal. That, and working at home helps too.
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The one time my phone stopped wireless charging in the middle of the night (at exactly 70%) was the last time it ever wirelessly charged. So weird that it worked just fine for several days.
I feel like it's a tossup between a hardware issue and software/firmware at this point. Either way, it sucks!
EmperorX said:
So it's pretty interesting, there are a non-trivial number of folks on Redit with this issue.
Battery share does not work either.
After effing around for a few days the phone now actually recognizes that it is on a wireless charger again, but, it never charges. In battery settings it simply states "Connected, not charging" and FREAKS OUT, that message flickers on and off crazy fast.
So..... I guess this is better than not recognizing a charger at all? Lmao.
As for brands I'm using, the Iniu 15w charger on Amazon, I've tried the og Pixel stand and a couple generic pads. All of these charge my other devices without issue, it's just the Pixel that won't work still.
I am likely going to rma this weekend. I got super excited when the random update dropped the other day but it didn't fix my charging issue.
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Did you contact Google about this? (not RMA, simply "I have problems with that, can you help me with that?") - maybe it's just Google being Google and sabotaging third party wireless chargers. I have one small 5 Watt charger and it works.
It might be worth a try for you to get ahold of a Pixel Stand charger (1. Gen or sth) and see if that resolves your issues (maybe a friends?) - or, of course, just RMA it.
Now this issue has hit my phone, a Pixel 4, see here!
A little backstory first...Just like soooo many others my P6P is kind of crap since the "stable" A13 release. Beta and 12 were great and I had ZERO issues. Since upgrading to the amazing stable version, I’ve noticed my phone does not charge consistently while plugged in for android auto. It will charge for a few minutes, stop, and maybe start charging. I've found this issue on two different vehicles and sever cables (A to C, C to C, and the cable that came with the phone). Has anyone else had this problem? Any fixes? Or will this probably be fixed in an upcoming update?
I haven't noticed this issue. I do use Android Auto everytime I drive, but admittedly, my wife and I work remote at home and only tend to go out for food or other shopping.
Damn, oh well. Thanks for the reply. I haven't gotten a lot of the bugs that others have had. I guess this is my special big
A lot of android auto USB ports only provide a very low power output, probably not enough to charge the phone
I have noticed this but with just google maps, plugged in for hours and the battery has been discharging, issue occurs with multiple adapters for me, 65W one, wireless device certified for pixel 4XL, another 30W adapter. What I believe is happeneing in these scenarios is that the phone is getting very hot therefore the charging is throttled to the point that it doesn't charge enough, why I say this is when I remove the phone it feels hot to the touch.
I thinking it has something to do with the power delivery too. The weird thing is, this did not happen on A12 or 13 beta.
no issue charging in my VW. charges rapidly too via usb c.
I do have an issue where occasionally the phone takes 2 or 3 attempts to plug in for it to start android auto but thats been on various android versions though and i think its more the software in the car.
Check your battery adaptive preferences in settings. Turn them off and see if that helps