Issue with a galaxy s20 and viber app - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Hello,
I have an issue with photos randomly disappearing from my camera gallery, when I send images (taken with my phone) to someone using viber app. Images seem to dissaper from the camera gallery and appear in a viber gallery however compressed (so lower quality).
I have tried to check images in my files, google photo, as well as clear cache, clear data, reinstall viber but it didn’t solve the problem.
Does anyone know why this would happen?

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Does anyone else have a problem with the stock gallery app not syncing with auto upload pictures? I has the same issues with the previous model of the note 10.1 and the only way to fix it is to clear the app's data and cache, which then forces it to rebuild. But then after new uploads it will do the same thing again, it's driving me insane but I work out how to fix it...

Front or back camera is not working with Google Hangout

When I use Google Hangout, I can see my video on my screen but people on other side, they don't able to see my video. I tried both front and back camera and faced same issue. I tried factory reset but not helped. Things work properly with other video calling apps.
Any help on this much appreciated? :angel:
I am also having same issue. Video doesn't work while using hangouts. I can see the video form other end and they can't see my video. Did you find any solution?
Video also doesn't work with Google Camera.
Just received a hangouts video call from my girlfriend yesterday. No issues whatsoever.
Also video does work with Google camera.. As does photospheres, very well I might add.
I googled and from few of the forums like us, I found one solution which worked for me also. I am sharing the details:
I'd recommend trying the steps below in a sequence to check if that helps:
1. Logout of Hangouts on mobile device.
2. Clear app data / cache for Hangouts application.
3. Go to Settings > Accounts and log out / remove your Google account.
4. Restart phone.
5. Go to Settings > Accounts and log back into your Google account.
6. Open Hangouts.
Keep me posted.

photo resizing problem with android messages

Recently i found that android messages could not send some photos. The error message was "Message not sent: too large." After doing some "analysis" I found the app was not resizing a photo so it would be small enough for transmission, ie, the photos were resized over 1 megabyte.
After some additional testing, it seemed the problem was happening with photos that had been edited by google photos. Unedited photos were resized properly and were sent without issue.
Next I "uninstalled" the app. This in fact only removes updates. The un-updated app was able to send photos that had been edited in google photos. I then updated the app and the problem returned.
Verizon message+ does not have this problem.
I sent feedback via the Messages app.
I'm running stock android 8.1 (OPM1.171019.013), unlocked pixel 2 xl (bought on google store), on Verizon
Hal
So I backed up my messages and then cleared the data. Now it's working. go and Know!
halteach said:
Recently i found that android messages could not send some photos. The error message was "Message not sent: too large." After doing some "analysis" I found the app was not resizing a photo so it would be small enough for transmission, ie, the photos were resized over 1 megabyte.
After some additional testing, it seemed the problem was happening with photos that had been edited by google photos. Unedited photos were resized properly and were sent without issue.
Next I "uninstalled" the app. This in fact only removes updates. The un-updated app was able to send photos that had been edited in google photos. I then updated the app and the problem returned.
Verizon message+ does not have this problem.
I sent feedback via the Messages app.
I'm running stock android 8.1 (OPM1.171019.013), unlocked pixel 2 xl (bought on google store), on Verizon
Hal
Click to expand...
Click to collapse
root cause?
having the same issue. did you ever figure out the root cause? tx
How did you back up your data? I only receive the error message about image sizes if the picture is taken in the app but if I go into my gallery and share it from there through Android messages, it works just fine.
halteach said:
So I backed up my messages and then cleared the data. Now it's working. go and Know!
Click to expand...
Click to collapse
How did you back up your messages? I am having the same problem. Gonna clear app data.

Wrong Thumbnails

Hi, i am facing very weird problem.
Recently 2 weeks back i reset my phone and then set it up and copied back my data to phone. But from Past few days i am facing weird issue.
Whenever i download any picture. It's thumbnail show correctly in gallery. But while uploading on whatsapo, facebook, insta or telegram or any other app, it shows wrong thumbnail. When i click on that, it changes to correct photo, but thumbnail still shows incorrect.
This happens to most of the apps.
I already deleted thumbnail cache but still the same.
Interesting thing is that, it is showing thumbnails of the deleted photos which i downloaded previously from facebook.
Please don't recommend to reset my phone again.
Any help will be appreciated.
Thanks
Try clearing the app cache for Gallery. If that doesn't work clear app data for Gallery (don't worry, it won't delete any photos or videos).
Settings - > Apps - > Samsung Gallery -> Storage
Sent from my SM-T727V using Tapatalk

Question WhatsApp Folder Missing in Gallery S22 Ultra

S22 Ultra 256GB. After recent update, I saw there were 2 WhatsApp folders in Gallery. After reset, and deleting one folder, now I dont see any folders at all. So No images of WhatsApp can be downloaded or viewed in Gallery.
Media Visbility is ON.
.nomedia files were deleted as suggested.
Ultimately Factory Reset was done.
Still the problem persists.
Samsung says there is no problem witht he phone.
WhatsApp says there is no issue with WhatsApp.
Ultimately Samsung admitted there was a software issue, and a FOTA will be released soon
Has anyone faced such a problem?
What are your solutions?
Thanks.

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