Related
Help this is quite serious. I was charging my phone through my laptop, suddenly there was this hissing sound.
I realised the sound came from the USB cable connection. I quickly unplugged the phone.
I smelled the tip of my cable, and smelled like it was burnt.
I was shocked because I never experienced something like this before.
I thought my USB cable was spoiled. However, when I used another cable to charge my phone, the same thing occurred.
The phone micro USB port got really hot and it was smelling like it was burnt. The phone bottom will get very hot when it is connected. It won't charge.
What is happening?
Btw I have not dropped it or done anything with the phone except for rooting and unlocking bootloader.
Nite.Achilles said:
Help this is quite serious. I was charging my phone through my laptop, suddenly there was this hissing sound.
I realised the sound came from the USB cable connection. I quickly unplugged the phone.
I smelled the tip of my cable, and smelled like it was burnt.
I was shocked because I never experienced something like this before.
I thought my USB cable was spoiled. However, when I used another cable to charge my phone, the same thing occurred.
The phone USB port got really hot and it was smelling like it was burnt.
What is happening?
Btw I have not dropped it or done anything with the phone except for rooting and unlocking bootloader.
Click to expand...
Click to collapse
Its burning up from the micro usb side or from usb side...????
Sent from my GT-N7100
namitneil said:
Its burning up from the micro usb side or from usb side...????
Sent from my GT-N7100
Click to expand...
Click to collapse
My phone micro USB port will have a burnt smell whenever it is connected to a USB cable. It will get very hot at the bottom of the phone.
My phone is slowly dying. Can't be charged.
I would suggest starting with the easiest thing - try cleaning the micro-USB port in the phone. Some conductive material may have gotten caught in it, causing a short circuit. Use a wooden toothpick, a compressed air, and a magnifying glass with a light for a visual check.
If this doesn't help, try a different charging cable, as it might also be a problem with the connector on the cable's end.
If the problem persists, the phone has to be taken apart to diagnose this.
Edit: sorry, didn't notice you have already tried another cable...
I just bought my daughter, 12, her first phone, a LG G4 F500k. The problem is that the phone keeps destroying USB cables. She charges it on my Tronsmart quick-charge 2.0 charger, the one with three ports. I've used that charger for more than a year now with the supplied Tronsmart USB cable on a G Flex 2 and a Samsung 7 Edge and the charger and cable have always performed as expected.
Now, ever since she started using it, first the Tronsmart cable went bust. Wouldn't work on the G4 or my phones, with the fast charger or other chargers. Today, the third USB cable went bust. A definite pattern is emerging here with each new USB cable lasting a week max.
One thing is that the busted cables still charge smaller devices like my mp3 player or bluetooth headset.
Another thing is that the G4 does show the fast charge notification while the USB cable is working and charges fast as well getting just, I guess, regular warm.
Could it be that my daughter messed up the G4's charge port while inserting/pulling out the cable?
I would really appreciate any help/ suggestions with this issue because I have finally run out of spare cables.
C'mon, guys... Anyone else experience this?
It happened to me too, I still don't understand how can a G4 charge port damage a USB cable? It happened to me 2 times.
In frustration ( I shouldn't have done this) I connected the USB cable to the G4 charge port and furiously bend the end metal by almost to 30* degrees because the USB cable was loose inside the G4 charge port , then I got another USB cable, the putting into G4 charge port felt tight and proper. Luckily my beloved G4 is fine.
Alright an update...
I tried a lot of the tricks I'd read about wonky micro-USB cables. I tried bending and lifting out the tabs at top (narrow) end which are present on some of the cables. I tried pressing with a needle and lifting out the tabs at the wider end... these tabs are on every cable... The cables would, sometime, start working again for a charge or two but died again.
On the 25th of Nov, 2016, I took the phone to a professional repairs guy. Upon a cursory examination, he declared that the G4's charging port was perfectly fine. I insisted that the damn thing was eating all my cables. Luckily, I had brought along one of the recent dead cables.
The repair guy looked at the charge port under some pro-microscope thingie and said there was carbon damage. Then, he stripped apart the USB cable I'd taken with me and checked that one of the terminals was shorted out.
After extensive examination, he concluded and confirmed that it indeed was the charging port that was effing up the cables because there was carbon corrosion on it that transferred to the wire... something to that effect. Interestingly, he didn't find any evidence of water damage on the inside of the phone... motherboard etc. Just the charging port.
He didn't have an original G4 replacement charging port at the moment so he applied some dielectric grease on the port and told me to use only one cable with the G4.
I can confirm that like all my other phones, the G4 was not exposed to water or about as much exposed to, I guess, ambient humidity as my other phones.
.........
Well, these are my findings after my personal debugging and pro consultation. Flagship, my ass.
-------------------------
Today, it has been 14 days since the visit to the technician. The present USB cable has lasted for 14 days now (and still working great) which is 10 days past the previous record...
My recommendation is to try and take off any oxidation/rust from the phone's charging contact (the technician just used a flat long, thin metal object to scratch off the buildup), then applying a dab of dielectric grease. It would be a good idea to turn the phone off and take out the battery before attempting this.
From what I've heard, silicon spray (WD40 brand etc.) can be used as well by spraying some first on a cotton bud and then coating the contact with it.
Try this before anything else if you are experiencing symptoms similar to what I stated in the original post.
Hi everyone,
A few days ago, this problem started to show on my device.
When I'm charging it, it says "charging", but even the slightest movement can stop the phone from charging.
Sometimes it even toggles *charging*/*not charging* without me moving it at all.
For example, if the battery is on <15%, the phone will vibrate - so when I charge it when it's below 15%, if I touch it, it vibrates every 5 seconds or so.
It's really terrible... I once left the phone to charge for a few hours just to come back and find out it wasn't charging.
I've tried different USB cables, power sockets, chargers, so I guess it has to be a problem with my device.
I'm pretty confident it's a hardware issue, and I bought it around 10 month ago, so warranty should still be up. However, I don't remember anything particular that could damage the charging port, and this started all of a sudden (a day earlier it was charging perfectly).
I'd like to hear some opinions, solutions, and if any of you have had this before.
Thanks,
Barak
It's definitely the charging port, maybe it was faulty from factory, send it in warranty
Get a dress making pin or something tough and really pointy and carefully scratch inside the port. Be careful of the plastic inside. Do not bend it or snap it off. Do not scratch or pick at the pins on the top of the plastic. Only scratch around the plastic.
Shine a torch in and see if you can find any loose debris that you may have dislodged. Keep doing it until you can't get no more fluff etc out of it and try plugging the charger in again.
It should have a nice solid clunk as the plug goes in and seats properly now.
Hey, thanks alot for your replies. @shivadow I've tried cleaning the port like you said , this maybe helped a little but the problem is not solved.
P.S : I noticed that there is a position which is problematic.
When the phone is connected to the charger, if I hold the cable with my hand, and push it upwards (I exert force on the cable in a direction vertical to the screen). This is when it stops charging. Just stating this if it might help you diagnosing something specific.
Anyway I think I'll be sending it back to the lab this week or next week, thanks a lot for your help!
Either a faulty cable, plug or socket. If it happens with other cables it'll be the socket. If you know for a fact that the plug is seating correctly but you still have the problem then either worn pins or worn socket.
So it turns out that when I tried to check whether the charger, or the USB cable is to blame, I tried 2 different cables, but they were both faulty, which made me think the problem is with my HTC.
Now I tried changing phones and still had the same issue, so I tried more usb cables, and voila! Works like a charm
Thanks for the help @shivadow, much appreciated.
Always blame the cable first!
Saturday night I had my phone on the charger overnight. When I woke up, it was still low and had not charged. I played with the cable and got it to start charging, but not properly. I figured it was probably a bad cable or charger, not sure why though. So I used a zero lemon case that worked fine. My charger in the car worked okay too. Fast forward to this morning and the phone now displays as being plugged into usb and charging something - see attached. Plugging in any other chargers changes nothing. Powering off will show a charging icon. I doubt it's a software issue but it could be I suppose, but I suspect I have a bad charging port. It's currently wireless charging, but still displaying the message in the status bar. Stock ROM, custom kernel. Any ideas? I will probably try a reflash tonight to see if it changes anything. Edit: not a kernel issue, switched kernels and same issue. I'm almost certain this is a bad usb port but I've never experienced a bad one before.
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
fury683 said:
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
Click to expand...
Click to collapse
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
kos26 said:
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
Click to expand...
Click to collapse
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
fury683 said:
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
Click to expand...
Click to collapse
I have, three different chargers, all with different cords. One of them is the same cord I used to connect it to a PC a minute ago, and USB and charging work when connected to a PC. Reboot does nothing, the notification persists until it's plugged into a PC.
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
An update, in the usb preferences screen, if I select USB controlled by this device, it will charge normally. Seems more like a software issue, but if it's acting weird when off, would it be? When off it would indicate a firmware or hardware issue. At least I would think.
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Sent from my Pixel 3 XL using Tapatalk
boostedduece said:
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
Click to expand...
Click to collapse
Please don't use a toothpick to clean USB ports. I did that some time ago and broke some pins, just slightly, so it sometimes worked, sometimes it didn't. Replacing the jack (was a different waterproof phone) was a pain and cost a quite a bit of money.
Try to wash it down with alcohol and blow it lightly with compressed air, several times.
superchilpil said:
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Click to expand...
Click to collapse
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
kos26 said:
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
Click to expand...
Click to collapse
I had to RMA my P2XL and I did the option where you send it in then they send the replacement. I think they send the replacement once they see the original has been shipped. I dropped mine off at UPS and the next day I got an email saying my replacement was being sent out.
Help please...
My note 10 plus suddenly when plugging headphone or USB adapter ; connected disconnected usb , appears and disappears rapidly in notification and doesn't work ,fast charging not working also,only regular charge...
I tried clean the USB port but no benefit...
any solution please??
samsung lo said:
Help please...
My note 10 plus suddenly when plugging headphone or USB adapter ; connected disconnected usb , appears and disappears rapidly in notification and doesn't work ,fast charging not working also,only regular charge...
I tried clean the USB port but no benefit...
any solution please??
Click to expand...
Click to collapse
The port can be replaced by a Samsung authorized repair shop.
rcobourn said:
The port can be replaced by a Samsung authorized repair shop.
Click to expand...
Click to collapse
So its hardware problem 100%?
samsung lo said:
So its hardware problem 100%?
Click to expand...
Click to collapse
I've seen reports of this before, and it always seems to have been a hardware issue. You could try a factory reset, but it's unlikely to help.
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Belimawr said:
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Click to expand...
Click to collapse
Thanks for your help...
Fixed it by using electronic cleaner spray its made my day ,moisture alert appears and after four hours gone after that its works!!:laugh:, i dont know if its bad but it fixed this problem
was possibly just a short in the socket due to dampness for a while, but the port should be waterproof like the rest of the phone really so nothing should have really got in the phone.
but if it's working it likely was just dirty contacts.
Belimawr said:
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Click to expand...
Click to collapse
Thank you for providing detailed instructions on port contact maintenance. I started having issues right after updating to A11 so assumed ultra fast charging on my note 10+ broke due to that update. However, just to be sure i ordered new oem block and cable and the ultra fast charging began to rapidly cycle from on to off, so i did more research and came across your reply. I dipped both ends of the old usbc cable into a half oz of reagent grade alcohol 99%+ shook them off so there wasnt a full drop of alcohol in them and slid the cable in and out a few times. Then let it dry for a min and plugged it back in to the new block using new cable. It seems to be stable now, however as i write this reply, it cycled twice between on and off, so I'll keep trying to clean the port and report back if successful.
Confirming that cleaning the contacts on the cable and phone using reagent grade alcohol and a thin pick worked to resolve the issue. Examination of the port and cable with the naked eye did not reveal fouling. Keep that in mind when deciding on trying the cleaning.