Hi guys, hopefully someone can give me some advice on this issue or point me in the right direction.
I purchased a black HTC desire (8181) phone with Orange branding.
Now ... I use a 3 network sim card.
I have two problems .....
1. I cannot connect to the internet even though i have a data pack from 3. I have even called up their technical department and they have gone through some settings with me but im still unable to get it connecting.
2. I cannot send an MMS for some reason. It keeps on automatically trying but doesnt go through. Ive tried a couple of different files but with the same result.
I really miss my internet
Please help guys
Thanking you in advance
Nor can I, I think there's an issue with orange at the moment. Can't get through to customer service either and I'm a high user customer so I don't usually have much of a wait getting through. Some one elsewhere on tinternet. Thinks they are doing tests prior to merging with other operator
Sent from my HTC Desire using XDA App
Lobelle said:
Hi guys, hopefully someone can give me some advice on this issue or point me in the right direction.
I purchased a black HTC desire (8181) phone with Orange branding.
Now ... I use a 3 network sim card.
I have two problems .....
1. I cannot connect to the internet even though i have a data pack from 3. I have even called up their technical department and they have gone through some settings with me but im still unable to get it connecting.
2. I cannot send an MMS for some reason. It keeps on automatically trying but doesnt go through. Ive tried a couple of different files but with the same result.
I really miss my internet
Please help guys
Thanking you in advance
Click to expand...
Click to collapse
...does yout device try to establish a data connection?
Maybe you have no/false apn's.
Check your apns!
The device does try to load the internet but it doesnt.
According to 3 my APN settings should be "3services" and APN type is "default"
Lobelle said:
The device does try to load the internet but it doesnt.
According to 3 my APN settings should be "3services" and APN type is "default"
Click to expand...
Click to collapse
Never heard of that APN.
Try these.
Dave
foxmeister said:
Never heard of that APN.
Try these.
Dave
Click to expand...
Click to collapse
Unfortunately that will not work because i use 3 network Australia. So my APN settings are different.
Thanks for the interesting link anyways.
I cant seem to find anything on xda that helps me with this problem
Someone please?
Please ignore
Try the 3netaccess APN detailed here.
Regards,
Dave
I purchased a Galaxy s3 on ebay, SGH-i747 AT&T. ICS 4.0.4 Stock ROM
I used the sim from my old phone and chopped it down, everything worked except MMS. Here is what I've done to try to resolve the issue in order. I searched around the forums and many of the solutions that have been posted were for other types of phones or carriers, the rest didn't work for me.
1. I disabled some of the apps in the stock rom (I haven't flashed a new ROM)
2. I went to an AT&T store and got a micro sim to see if this would resolve it, nope...
3. Installed "SIM Info" from the play store and it shows "SIM Operator Name: Unknown" and "Network Operator Name: Unknown". I have another active AT&T phone (S2 with Paranoid) and SIM Info on it shows "AT&T" where the S3 shows "Unknown". Wondering if this might be the issue, but how can I fix that?
4. I checked the APN and all seems in order, I even copied the APN settings from my other phone. When I go into the network operators and search, no search option comes up, just a grayed out "default settings" thing. I'm not sure if this is normal for a stock ROM.
5. I rooted the phone and put TWRP and SuperSU on it.
6. Installed gApps (first I put on the JB edition by mistake lol, but I fixed that).
Also, I'm not sure if this is a stock rom thing, but the signal bar is always gray, not sure if it is supposed to go blue or not. I do get indicators that 4G is connecting when trying to send MMS. So what can I do? I don't want to install a new ROM on this phone because it is for my wife, but out of the box with the stock ROM MMS isn't working. Is this something that I need to take into the AT&T store and just tell them it is broken and hope they have a solution?
p0wd3r said:
I purchased a Galaxy s3 on ebay, SGH-i747 AT&T. ICS 4.0.4 Stock ROM
I used the sim from my old phone and chopped it down, everything worked except MMS. Here is what I've done to try to resolve the issue in order. I searched around the forums and many of the solutions that have been posted were for other types of phones or carriers, the rest didn't work for me.
1. I disabled some of the apps in the stock rom (I haven't flashed a new ROM)
2. I went to an AT&T store and got a micro sim to see if this would resolve it, nope...
3. Installed "SIM Info" from the play store and it shows "SIM Operator Name: Unknown" and "Network Operator Name: Unknown". I have another active AT&T phone (S2 with Paranoid) and SIM Info on it shows "AT&T" where the S3 shows "Unknown". Wondering if this might be the issue, but how can I fix that?
4. I checked the APN and all seems in order, I even copied the APN settings from my other phone. When I go into the network operators and search, no search option comes up, just a grayed out "default settings" thing. I'm not sure if this is normal for a stock ROM.
5. I rooted the phone and put TWRP and SuperSU on it.
6. Installed gApps (first I put on the JB edition by mistake lol, but I fixed that).
Also, I'm not sure if this is a stock rom thing, but the signal bar is always gray, not sure if it is supposed to go blue or not. I do get indicators that 4G is connecting when trying to send MMS. So what can I do? I don't want to install a new ROM on this phone because it is for my wife, but out of the box with the stock ROM MMS isn't working. Is this something that I need to take into the AT&T store and just tell them it is broken and hope they have a solution?
Click to expand...
Click to collapse
Doesn't work...
Doesn't send?
Error after sending?
Recipient doesn't get it but your phone says sent?
Stock MMS?
3rd party app?
Sent from my SGH-I747 using xda app-developers app
KorGuy123 said:
Doesn't work...
Doesn't send?
Error after sending?
Recipient doesn't get it but your phone says sent?
Stock MMS?
3rd party app?
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Does not send. Eventually fails, and I can't see any error message.
Does not receive, the download button is there, but it never downloads.
No one receives any MMS from this phone, nor any kind of indicator that a message has been sent from it.
Stock MMS and third party app (handscent) both act the same.
Bump
Any ideas? Would logs help? Where can I find them?
You chopped down the sim? As in you cut a big sim down to size?
That might be your problem...
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
luc.highwalker said:
You chopped down the sim? As in you cut a big sim down to size?
That might be your problem...
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
As mentioned, I got a new sim from AT&T after I cut the old SIM down to the micro size and the problem is still there. However, I cannot rule out the SIM being the issue, since SIM Info shows the newtwork operator info as "Unknown". So I guess I should go to the carrier again and get another SIM? Internet, SMS and calls work great on it, just MMS fails. Very puzzling...
p0wd3r said:
I purchased a Galaxy s3 on ebay, SGH-i747 AT&T. ICS 4.0.4 Stock ROM
I used the sim from my old phone and chopped it down, everything worked except MMS. Here is what I've done to try to resolve the issue in order. I searched around the forums and many of the solutions that have been posted were for other types of phones or carriers, the rest didn't work for me.
1. I disabled some of the apps in the stock rom (I haven't flashed a new ROM)
2. I went to an AT&T store and got a micro sim to see if this would resolve it, nope...
3. Installed "SIM Info" from the play store and it shows "SIM Operator Name: Unknown" and "Network Operator Name: Unknown". I have another active AT&T phone (S2 with Paranoid) and SIM Info on it shows "AT&T" where the S3 shows "Unknown". Wondering if this might be the issue, but how can I fix that?
4. I checked the APN and all seems in order, I even copied the APN settings from my other phone. When I go into the network operators and search, no search option comes up, just a grayed out "default settings" thing. I'm not sure if this is normal for a stock ROM.
5. I rooted the phone and put TWRP and SuperSU on it.
6. Installed gApps (first I put on the JB edition by mistake lol, but I fixed that).
Also, I'm not sure if this is a stock rom thing, but the signal bar is always gray, not sure if it is supposed to go blue or not. I do get indicators that 4G is connecting when trying to send MMS. So what can I do? I don't want to install a new ROM on this phone because it is for my wife, but out of the box with the stock ROM MMS isn't working. Is this something that I need to take into the AT&T store and just tell them it is broken and hope they have a solution?
Click to expand...
Click to collapse
there's your problem. It doesn't communicate with google servers (grey vs blue). a little google search (or xda search) will give you the ''how to fix''. Just last week, I made a post about it here but can't remember the solutions specificly.
BWolf56 said:
there's your problem. It doesn't communicate with google servers (grey vs blue). a little google search (or xda search) will give you the ''how to fix''. Just last week, I made a post about it here but can't remember the solutions specificly.
Click to expand...
Click to collapse
Ok cool, I thought it should be blue... Is this the thread you are talking about? http://forum.xda-developers.com/showthread.php?t=2102674
If so, your steps are as follows...
BWolf56 said:
1- Just restart the phone without the SIM card, and connect to some WiFi network, so you can login to your Google Account. It will log you into the account, and then you can put the SIM card back.
2- Add YouTube app and login with gmail account
Go into Gmail App and add account if needed.
Sign into Gmail account wither username and password
Go through login process
3- Hard reset your phone. You will lose all information that is currently on your phone when you do this.
Select Settings -> Security -> Factory Data Reset
Once the phone reboots, input your google account information when the phone asks for it.
Click to expand...
Click to collapse
I'm not sure if this will help, but I will give it a try. I am able to open all of the google apps including the play store and gmail and they are synced up correctly. The calendar seems to be having issues though, so it might also be related. Will this correct the SIM Info message of unknown network?
I tried Step 1 and 2, both passed fine, signal still gray, and still no MMS.
I am reluctant to do a hard reset, only because it is my wife's phone, and she gets annoyed when having to get her wall papers n stuff again. lol I might tell her to just deal with it at this point though. However, pending step 3, if it still doesn't work, and the SIM card still shows unknown network, what options are left? Go to the carrier?
Possible that the phone is bad, maybe that's why the seller sold it, knowing it was a bunk phone. Worst case you can send it in for warranty. Curious, are either of the water marks on the phone pink? My wife dropped a phone in the bath a while back and started having issues with the SIM randomly not being recognized and then not having data (it wasn't her s3,I think it was a vivid.)
Sent from my SAMSUNG-SGH-I747 using xda premium
p0wd3r said:
I tried Step 1 and 2, both passed fine, signal still gray, and still no MMS.
I am reluctant to do a hard reset, only because it is my wife's phone, and she gets annoyed when having to get her wall papers n stuff again. lol I might tell her to just deal with it at this point though. However, pending step 3, if it still doesn't work, and the SIM card still shows unknown network, what options are left? Go to the carrier?
Click to expand...
Click to collapse
Carrier will either factory reset your phone or give you another SIM. One last thing I can think of is that your MMS are blocked (not in your contract). So that could be something to check with your carrier (or on contract).
theraffman said:
Possible that the phone is bad, maybe that's why the seller sold it, knowing it was a bunk phone. Worst case you can send it in for warranty. Curious, are either of the water marks on the phone pink? My wife dropped a phone in the bath a while back and started having issues with the SIM randomly not being recognized and then not having data (it wasn't her s3,I think it was a vivid.)
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I doubt it's the case here as everything else but MMS works. A damaged SIM or connector won't only block those and let the rest work :silly:
BWolf56 said:
I doubt it's the case here as everything else but MMS works. A damaged SIM or connector won't only block those and let the rest work :silly:
Click to expand...
Click to collapse
Just speaking from experience, I've seen it happen first hand... voice and sms will gimp over a connection sans data, mms on the other hand won't. It was confirmed that the issue my wife had with her phone was a shorted out contact point in the SIM tray. Additionally, the op said he cut down the original SIM, it's possible he didn't do something right and physically damaged something.
I work in an profession that requires me to trouble shoot issues constantly, I learned long ago never to assume that something, regardless of how silly or implausible it may seem, May not be the culprit... we know a few facts...
the phone was purchased second hand.
The SIM card was cut and the phone is not correctly reporting the status of the SIM.
SIM has been replaced, not correcting the issue.
Apn settings have been verified.
No factory reset has been performed.
Now, SIM cards and trays can be very finicky, I have seen a couple phones with bad SIM ports... the issue the op is having may not be related to water damage, but I have seen it happen and there is no reason to discount it until verified.
Sent from my SAMSUNG-SGH-I747 using xda premium
Are you sure it isn't an APN issue? You might want to go into Settings -> Mobile Networks -> and Network Operators and run a search. Then you can check the APN to make sure it is set correctly for MMS.
thacounty said:
Are you sure it isn't an APN issue? You might want to go into Settings -> Mobile Networks -> and Network Operators and run a search. Then you can check the APN to make sure it is set correctly for MMS.
Click to expand...
Click to collapse
True, if it's Straight Talk, you'll need to manually add the MMS APN. I have to do this with pretty much any phone I use, though some ROMs will include ST APN settings.
Thank you all for your input. I'm going to do a factory reset on the phone tonight (if she'll ever get off of the damn thing! lol) and I'll post an update after that. If the SIM still reports that the network is unknown, I'll get a replacement SIM. If it still doesn't work, I'll go on the hunt for a SIM port replacement, but first things first. thanks again, I'll be updating shortly.
Oh, and it hasn't gotten wet, at least the indicators don't show that it has.
p0wd3r said:
Thank you all for your input. I'm going to do a factory reset on the phone tonight (if she'll ever get off of the damn thing! lol) and I'll post an update after that. If the SIM still reports that the network is unknown, I'll get a replacement SIM. If it still doesn't work, I'll go on the hunt for a SIM port replacement, but first things first. thanks again, I'll be updating shortly.
Oh, and it hasn't gotten wet, at least the indicators don't show that it has.
Click to expand...
Click to collapse
Check APN's before factory reset.
I had a similar issue, I had to call AT&T and have them give me the correct settings to put in under the "message setting" option under the messaging app settings.
TehWez said:
I had a similar issue, I had to call AT&T and have them give me the correct settings to put in under the "message setting" option under the messaging app settings.
Click to expand...
Click to collapse
Can you tell me what settings those are? Also, what APN settings do you have?
Funny, MMS suddenly started working, both outgoing and incoming, but SIM Info still shows network operator unknown. :S I'm afraid that this issue is going to come back... I'm still leaning toward going into an AT&T store and getting a third SIM...
Hi!
So i looked on the forums and post of the zenfone 2 , and i cant find anyone asking this... Or i am a fool because i don know how to do it, or it cant be removed on stock rom (updated to the last one)
This voicemail is from years ago, so i dont remember the password :silly: sry, but i dont want to call "customer care" because they are slow and time consuming
Cheers!
Funnily enough I had a similar problem, no way could I get rid of the notification icon.
I fixed it by rebooting the phone, icon gone ?
Who is this voicemail with?
tetij said:
Who is this voicemail with?
Click to expand...
Click to collapse
I use Vodaphone. (in UK).
sandozer said:
I use Vodaphone. (in UK).
Click to expand...
Click to collapse
Ok, I'm with Rogers (Canada) and normally it won't go away until I check all my messages. I saw that you said you forgot the password for it. If you don't want to talk to them over the phone use their livechat option. I normally do that if I'm on the computer doing other stuff as well, just a suggestion.
Hello everyone,
Not sure (again) if this is the right subforum to post about it, feel free to move the thread if so.
Today I called my service provider (Vodafone Greece) to enable VoLTE and WiFi-Calling. Supposedly they did but I don't see the VoLTE or WiFi Calling Icons on my status bar.
Anyone has any idea why this happens? I have restarted my device as prompted to.
Also, I had some packages disabled but I enabled them again. (IMS ones since I read those are responsible for those services.) Not sure though, If any others are needed to be enabled that I may have disabled by accident.
Thank you for your time!!
For some reason VoLTE icon won't show up but I get HD calls.
No idea...
RandomJazz said:
Hello everyone,
Not sure (again) if this is the right subforum to post about it, feel free to move the thread if so.
Today I called my service provider (Vodafone Greece) to enable VoLTE and WiFi-Calling. Supposedly they did but I don't see the VoLTE or WiFi Calling Icons on my status bar.
Anyone has any idea why this happens? I have restarted my device as prompted to.
Also, I had some packages disabled but I enabled them again. (IMS ones since I read those are responsible for those services.) Not sure though, If any others are needed to be enabled that I may have disabled by accident.
Thank you for your time!!
Click to expand...
Click to collapse
I had the same issues,3 weeks to get sorted they had to send me a configuration message and then boom appeared...
??
thewelt1 said:
I had the same issues,3 weeks to get sorted they had to send me a configuration message and then boom appeared...
Click to expand...
Click to collapse
WiFi is sorta working, the icon appears from time to time.
As for VoLTE, nope... I might actually go over a store and ask them what's up.
RandomJazz said:
For some reason VoLTE icon won't show up but I get HD calls.
No idea...
Click to expand...
Click to collapse
I have the same thing with a Chinese s20 on att network... wondering as well whats causing this... supposedly the bands are compatible and I don't have wifi calling on the settings but supposedly its on my att account
Same happened to me this morning...tried everything possible...it took me 3hrs of factory reset and setup to get it back.
m_reyna_16 said:
I have the same thing with a Chinese s20 on att network... wondering as well whats causing this... supposedly the bands are compatible and I don't have wifi calling on the settings but supposedly its on my att account
Click to expand...
Click to collapse
Kiran-Kumar said:
Same happened to me this morning...tried everything possible...it took me 3hrs of factory reset and setup to get it back.
Click to expand...
Click to collapse
I went over my carrier's store and they said, I got the service activated and working but the icon won't show up... Go figure...
Same here, just the icon is not showing up. They say I use VoLTE as it is shown in their logs.
It must be as usual, firmware issue.
If its an unlocked phone, those icons almost never show up, the features do work, but no icons.
I have an unlocked S20 Ultra that has been on both Verizon and T-Mobile, and it has never had those icons show up, ever. Prior to this one I had an S10+, unlocked, and those icons also never showed up...
larryk said:
If its an unlocked phone, those icons almost never show up, the features do work, but no icons.
I have an unlocked S20 Ultra that has been on both Verizon and T-Mobile, and it has never had those icons show up, ever. Prior to this one I had an S10+, unlocked, and those icons also never showed up...
Click to expand...
Click to collapse
I wonder if there is any way to modify some manifest or so, via ADB, to get those icons?
Wysłane z mojego SM-G986B przy użyciu Tapatalka
RandomJazz said:
Hello everyone,
Not sure (again) if this is the right subforum to post about it, feel free to move the thread if so.
Today I called my service provider (Vodafone Greece) to enable VoLTE and WiFi-Calling. Supposedly they did but I don't see the VoLTE or WiFi Calling Icons on my status bar.
Anyone has any idea why this happens? I have restarted my device as prompted to.
Also, I had some packages disabled but I enabled them again. (IMS ones since I read those are responsible for those services.) Not sure though, If any others are needed to be enabled that I may have disabled by accident.
Thank you for your time!!
Click to expand...
Click to collapse
Make sure the your device imei is added on to the Carrier DB
Has anyone found how to get a mobile data on/off tile? Isn't it really weird that there isn't one??
Click the 3 dot menu and add it?
golfgtiedition30 said:
Click the 3 dot menu and add it?
Click to expand...
Click to collapse
I wish it was that simple. Unfortunately there isn't such option. It is common problem as far as I can see but not sure for which phones. Mine is SM-981U (SD865).
Edit: I found the solution from this great guy:
https://www.youtube.com/watch?v=HZyDONRyozY
Well that sucks. I presumed all our phones would have that option
In the past with Samsung phones I noticed data toggle does not show up on carrier model but do show up on unlocked model 986U t-mobile vs 986U1 direct from Samsung
I think you should be able to flash U1 firmware and have this toggle.
https://www.sammobile.com/samsung/galaxy-s20/firmware/#SM-G981U1