[Q] HELP ME!!! Cant access internet on 3 - Desire Q&A, Help & Troubleshooting

Hi guys, hopefully someone can give me some advice on this issue or point me in the right direction.
I purchased a black HTC desire (8181) phone with Orange branding.
Now ... I use a 3 network sim card.
I have two problems .....
1. I cannot connect to the internet even though i have a data pack from 3. I have even called up their technical department and they have gone through some settings with me but im still unable to get it connecting.
2. I cannot send an MMS for some reason. It keeps on automatically trying but doesnt go through. Ive tried a couple of different files but with the same result.
I really miss my internet
Please help guys
Thanking you in advance

Nor can I, I think there's an issue with orange at the moment. Can't get through to customer service either and I'm a high user customer so I don't usually have much of a wait getting through. Some one elsewhere on tinternet. Thinks they are doing tests prior to merging with other operator
Sent from my HTC Desire using XDA App

Lobelle said:
Hi guys, hopefully someone can give me some advice on this issue or point me in the right direction.
I purchased a black HTC desire (8181) phone with Orange branding.
Now ... I use a 3 network sim card.
I have two problems .....
1. I cannot connect to the internet even though i have a data pack from 3. I have even called up their technical department and they have gone through some settings with me but im still unable to get it connecting.
2. I cannot send an MMS for some reason. It keeps on automatically trying but doesnt go through. Ive tried a couple of different files but with the same result.
I really miss my internet
Please help guys
Thanking you in advance
Click to expand...
Click to collapse
...does yout device try to establish a data connection?
Maybe you have no/false apn's.
Check your apns!

The device does try to load the internet but it doesnt.
According to 3 my APN settings should be "3services" and APN type is "default"

Lobelle said:
The device does try to load the internet but it doesnt.
According to 3 my APN settings should be "3services" and APN type is "default"
Click to expand...
Click to collapse
Never heard of that APN.
Try these.
Dave

foxmeister said:
Never heard of that APN.
Try these.
Dave
Click to expand...
Click to collapse
Unfortunately that will not work because i use 3 network Australia. So my APN settings are different.
Thanks for the interesting link anyways.
I cant seem to find anything on xda that helps me with this problem
Someone please?

Please ignore

Try the 3netaccess APN detailed here.
Regards,
Dave

Related

IE Issues after WM6.1 upgrade

Hi, I upgraded to WM6.1 over the weekend, everything looks pretty cool.. But IE can not get on the internet anymore.
I'm able to check the email okay but IE reports the following error
HTTP ERROR $CODE$
I see the Edge (E) come up when I launch the IE so that means IE is trying to open the connection but does not bring anything back.
Someone please help
That is the same error I get.
I scanned pretty much all related thread did not find anything yet...
Pig Vomit said:
That is the same error I get.
Click to expand...
Click to collapse
Hi, Newbs. When you flashed your phone did you use the "Sticky: The Guide for UPGRADING WM 6 to 6.1 with PICS and LINKS" I'm pretty sure you both skipped a step naughty naughty....
Well if you go to the Sticky and look at post #3 and run your connection setup like you were suppose too, we wouldn't be having this conversation . It honestly should be that simple.
Good Luck
Manual Settings: http://tmobileuspublic.wdsglobal.co...=phone.vm&selectManufacturerId=9&phoneId=1828
hahah
naughty naughty
thats way better than my approach...
Never a Thank You nor friendly follow up reply either...you ever notice that Gixxum.
pfunkside said:
Never a Thank You nor friendly follow up reply either...you ever notice that Gixxum.
Click to expand...
Click to collapse
i dont expect one....most the time i deserve a follow up kick in the nuts =)
but you were polite, so yes, you got screwed.
ps. THANK YOU FOR FIXING MY INTERTUBEZ.
Internet Explorer not working?
I've been able to figure out every other problem with my IE, but now this one has stumped me, and i need help.
i'm using Wifi, and for some reason i cant go to any websites. even a site such as google wont work.
I get an error that says "The page cannot be found. Check the name and try again."
and i know for a fact that im not typing in "http://www.google.com" wrong. its not a hard one.
its not my connection. im sitting right next to my wireless modem and router and my computer is working fine. in the Comm Manager i have full Wifi service.
There was at one point when i a site to work, but then IE went back to the IE homepage on its own and wouldnt work again.
SOOO pleaseee, if anybody can help, please do
Thanks guys =]
Hi guys.. just checked my thread again now after coming back home. many thanks for replying..
BTW I did run the connection setup multiple times after deleting the settings and all other possible options... but nothing worked.
I just tried setting up proxy mannually but NO GO.....
Looks like I'll have to run the kavana upgrade again..
Many Many Thanks for taking time to reply... I always try to follow up and appreciate people who respond.. thats the least one can do
gixxum said:
i dont expect one....most the time i deserve a follow up kick in the nuts =)
but you were polite, so yes, you got screwed.
ps. THANK YOU FOR FIXING MY INTERTUBEZ.
Click to expand...
Click to collapse
Not sure if this will help but...
I have found that if I switch networks from my "E" data plan to my home WIFI, or vice-versa, I have to quite IE (press the pink tmobile button and select "close" for IE) then restart it and viola it works. I seem to have to do this anytime I was using IE on one network and then connect to another without my phone being turned off at anytime in between.
Hope that helps.
WM6.1 Internet setting !!!!! HELp!!!
I recently flased the wm6.1 v24 on my phone and now i dont have internet. I have tried using the 5.99 plan with proxy and no luck. Right now i have the 19.99 feature but still dont get any internet. Anyone have the setting to make it work with tmobile? (19.99 plan)
ALl i get is I dont have accessed to this site, or http error.
dabezt1 said:
I recently flased the wm6.1 v24 on my phone and now i dont have internet. I have tried using the 5.99 plan with proxy and no luck. Right now i have the 19.99 feature but still dont get any internet. Anyone have the setting to make it work with tmobile? (19.99 plan)
ALl i get is I dont have accessed to this site, or http error.
Click to expand...
Click to collapse
If you are running Ricky's v24:
Start > Accessories > Connection Setup
Run the Connection setup, select United States and T-Mobile. I think that you'll need a reboot after the settings update.
I 2nd That
That's exactamundo correcto. Trust this man. He is dead on.
ruinertt said:
If you are running Ricky's v24:
Start > Accessories > Connection Setup
Run the Connection setup, select United States and T-Mobile. I think that you'll need a reboot after the settings update.
Click to expand...
Click to collapse
having the same problem and after running the connection set up again still getting the "http error $code$ $message$ requestURI=/"
I'm on the 5.99 t-zones. the really weird thing is right after the flash it was working then tried it about 30 min later and nothing. I've tried about 4 different variations of manual settings I can find. Any help?
I'm having the same problem with internet after upgrading to 6.1. Yes I have ran the connection setup and let it reboot, tried it twice with no luck. Txt messages still work, just doesn't seem to access any internet sites. I'm using the 19.99 plan and running Kavana's 6.1 080408 final. I have also tried using the manual settings provided by Tmobile
Any ideas?
does your MMS work?
if not call t-mobile to reenter you into their network. 5 minute call.
do the connection setup then do the tzones hack it worked fine for me and this is the second dash after my first one went out. Not one problem installing anything use search I dont post must as u see but I have done plenty of mods on thru this site without asking questions all the answers are out there just search and read.

[Q] Message not sent error on XDAndroid

Hello everybody. I would appreciate it if anyone can help me with this problem. I do run XDAndroid FRX04 on my Touch Pro (Raphael). I can't send SMS at all. Whenever i try to send SMS, i got a (Message not sent error).
I have navigated for a solution for this, i found one concerning the message center. I entered *#*#4636#*#* on the phone application and typed the message center, but it always gives (update error)
Some others wrote that i have to exchange my SIM card. I didn't try this yet hoping you can help me.
sa333d said:
Hello everybody. I would appreciate it if anyone can help me with this problem. I do run XDAndroid FRX04 on my Touch Pro (Raphael). I can't send SMS at all. Whenever i try to send SMS, i got a (Message not sent error).
I have navigated for a solution for this, i found one concerning the message center. I entered *#*#4636#*#* on the phone application and typed the message center, but it always gives (update error)
Some others wrote that i have to exchange my SIM card. I didn't try this yet hoping you can help me.
Click to expand...
Click to collapse
I have the same error, I found that if you enter in APN settings and activate "use only 2G networks" (perhaps you have to enter briefly in configure APN, no need to wait to found them, to activate it) sms go through correctly.
Which service provider? If you are getting an update error, it's possible that your service provider has blocked you from using Android. I think someone was saying that some service providers have disabled this. Wouldn't be a first, I'm sure...
Eodun said:
I have the same error, I found that if you enter in APN settings and activate "use only 2G networks" (perhaps you have to enter briefly in configure APN, no need to wait to found them, to activate it) sms go through correctly.
Click to expand...
Click to collapse
Thanks for your reply. But the (Use only 2G networks) is dimmed.
You will have to go one level further or down and then back up one level to be able to enable or diable 2G/3G
R^7Z said:
Which service provider? If you are getting an update error, it's possible that your service provider has blocked you from using Android. I think someone was saying that some service providers have disabled this. Wouldn't be a first, I'm sure...
Click to expand...
Click to collapse
My service provider is Vodafone Egypt. What is going to make me crazy is that my fried have the same model, have the same service provider and i am the one who gave him the XDAndroid and SMS service is working fine on him mobile
So it worked out of box for him? You should try the same with your phone. Put his microSD in your phone and see if it still works. I would also mention a word of caution and have him(or you) make a copy/backup the contents of that microSD just in-case.
R^7Z said:
You will have to go one level further or down and then back up one level to be able to enable or diable 2G/3G
Click to expand...
Click to collapse
You explained it better
The strange thing is that it's never ticked regardless how many times I activate the option. It makes SMS work though, so I think it's just because it makes the phone re-config sms center.
I don't have data plan so not sure if it really works, forcing the use of 2G nets only.
R^7Z said:
So it worked out of box for him? You should try the same with your phone. Put his microSD in your phone and see if it still works. I would also mention a word of caution and have him(or you) make a copy/backup the contents of that microSD just in-case.
Click to expand...
Click to collapse
I am afraid to make it malfunction at his device also , he might kill me. Well, i tried to disable the 2G/3G network, but the problem still exist. Any suggestion !!!
You could hand him your microSD since it worked out of box? Or did it?
R^7Z said:
You could hand him your microSD since it worked out of box? Or did it?
Click to expand...
Click to collapse
Yes, it worked out of box. I will try it and feed you back. Many thanks.

[Q] T-989 - No data network. Mobile Network State: Disconnected

Hi there. I own an unlocked, rooted t 989 Samsung Galaxy SII which I bought in the US. I recently moved to the Netherlands, and got a new simcard with Vodafone. The problem: I can't get my data to work.
I have tried (almost) everything, so prepare for a read. Here's the list:
- Sim card is fine, I tried it in a old phone and 3G pops up instantly
- Rebooted, pulled battery, turned mobile connections on/off, handpicked network, etc, etc, all the basics.
- Got the APN settings from Vodafone. Tried them manually, resetted them, automatically, turned it on, turned it off.
- Going online through Wifi works.
- Under settings-Status it reads under Mobile Network State: Disconnected. But I know that the phone detects the network correctly. It can distinguish between UMTS and GPRS here.
- So there seems to be no trouble with the phone being incompatible with the network. I read online that other people had NO trouble using their T989 in Europe.
- I tried inserting my old American pre paid T mobile sim card and turn roaming on. No luck.
- A lot of other people with the same problem tried to link it to Easy Battery Saver. I tried updating, uninstalling and going into its settings to find out what it could be, but nothing.
The last thing I can still try is to factory reset, unroot and try to get the phone to its most original state and see what it does. But before I triple wipe all my contacts, pictures, apps, etc, I want to make sure I did absolutely everything to try and fix this beforehand. Being a noob here, I can't post any links but I trust you I tried.
The people at Vodafone are of no help whatsoever. I hope you geniuses could help me any further.
[Edit] And sorry for posting this in General Chat. If a mod could move my question to Q&A I'd be most thankful..!
I am having the exact same damn problem! it started with being unable to send a simple text message yet having data. now it says it is searching forever
thijsr said:
Hi there. I own an unlocked, rooted t 989 Samsung Galaxy SII which I bought in the US. I recently moved to the Netherlands, and got a new simcard with Vodafone. The problem: I can't get my data to work.
I have tried (almost) everything, so prepare for a read. Here's the list:
- Sim card is fine, I tried it in a old phone and 3G pops up instantly
- Rebooted, pulled battery, turned mobile connections on/off, handpicked network, etc, etc, all the basics.
- Got the APN settings from Vodafone. Tried them manually, resetted them, automatically, turned it on, turned it off.
- Going online through Wifi works.
- Under settings-Status it reads under Mobile Network State: Disconnected. But I know that the phone detects the network correctly. It can distinguish between UMTS and GPRS here.
- So there seems to be no trouble with the phone being incompatible with the network. I read online that other people had NO trouble using their T989 in Europe.
- I tried inserting my old American pre paid T mobile sim card and turn roaming on. No luck.
- A lot of other people with the same problem tried to link it to Easy Battery Saver. I tried updating, uninstalling and going into its settings to find out what it could be, but nothing.
The last thing I can still try is to factory reset, unroot and try to get the phone to its most original state and see what it does. But before I triple wipe all my contacts, pictures, apps, etc, I want to make sure I did absolutely everything to try and fix this beforehand. Being a noob here, I can't post any links but I trust you I tried.
The people at Vodafone are of no help whatsoever. I hope you geniuses could help me any further.
[Edit] And sorry for posting this in General Chat. If a mod could move my question to Q&A I'd be most thankful..!
Click to expand...
Click to collapse
Try flashing a different radio/modem then an american one?
@decko5 Nice to see I'm not the only one, but that doesn't help us yet .
@doug36 Besides the fact that I'm running a stock ROM that should be compatible with no issues, I'm not sure how I'd do that. I can flash a separate part of the kernel? That sounds like a very tricky thing to do.
thijsr said:
@decko5 Nice to see I'm not the only one, but that doesn't help us yet .
@doug36 Besides the fact that I'm running a stock ROM that should be compatible with no issues, I'm not sure how I'd do that. I can flash a separate part of the kernel? That sounds like a very tricky thing to do.
Click to expand...
Click to collapse
It's actually pretty easy. You can flash most radios via ClockworkMod Recovery. I couldn't find any threads with a list of Galaxy S-II radios here on XDA, but I found one over at RootzWiki for you. http://rootzwiki.com/topic/2725-radio-samsung-galaxy-s-ii-radios-updatezip-updated-20-aug-2011/
Just find the corresponding one to your geographical location and carrier (Google is your friend) and follow the steps.
Good luck and hope it helps!
(p.s. you should definitely look to see which radio you currently have so that you can download a backup of it before you go flashing radios.)
Thanks for that very helpful post! I've raped and butchered Google, but I'm still having trouble finding out which modem I should download. There seem to be so many and the post on RootzWiki gives no guidance to which is which. Any wisdom on this? I'm in the Netherlands, so Western Europe, on a Vodafone network.
By the way. I fully wiped my phone and installed Team Kang's Juggernaut 5.. No luck, same problem. What I found really, really weird is that it was instantly in Dutch. (Which is ok, I speak Dutch) But I don't remember ever selecting a language. How does it know? Besides, I'd rather have it in English .
What I did find out is that I'm still using a old firmware, UVKID, instead of UVKL1. So I'm restoring back to my previous ROM and trying to update. I'll see what happens. If that doesn't work, I'm going to restore my phone to stockest of the unrooted stocks and try and update.
If that doesn't work, I'll have no option but to send the phone to T-mobile.
I'll try the modem update as soon as I understand what I'm doing . But it does sound promising. Thank you so much for your help, it's greatly appreciated!
Hi guys,
I've updated my firmware to UVKL1, still no luck. Anybody who can tell me which radio I should try on this Vodafone network in the Netherlands?
I am from India and had faced this similer issue with many of my android phones specially with captivate and infuse.......Here what i always did to connect data network.
Just uncheck the use packet data network box in mobile network settings and try to move out from that area (say u are in ur office and going back home) and check the data in settings.
This thing has worked for me always, I don't knw if its related to the OS or to the network provider but this has helped.
Have u tried any other network sim card on ur phone ?
An update for other people that might be looking for a solution in the future. It turns out to be a clear Vodafone problem. I tried a different simcard from a different network (both T-mobile Netherlands and KPN), and they instantly worked without any trouble.
I went back to a different Vodafone store in Amsterdam, and they were much more helpful than the first one. The sales guy told me he had seen the same problem with AT&T iPhones on the Vodafone network.
I called Vodafone, and they have been very nice to me. But they haven't found a solution yet and are looking into it. They see me registering to the network, granting me access, but still my data doesn't work. They've also told me that they will let me cancel my contract for no cost if they don't find a solution.
So problem remains unsolved, but at least there's some light at the end of the tunnel. I was close to buying a new 500 dollar phone... Americans going to Europe: Beware with getting a Vodafone simcard. Sorry to the Vodafone guys, but as for now, that's the status.
So to give closure to this issue (I always hate it when people fix their problem without telling the interwebs..)
IT WORKS!
After an initial terrible experience at the Vodafone counter, the headquarter tech guys have really been great to me. So it is indeed a Vodafone problem. American phones always give them a headache. They don't know what causes the problem exactly, but they do have a fix. It turns out that when logging on to the data network, American phones (AT&T iPhones, my T989 SGsII, and some other Android devices) sent some gibberish along that make the Vodafone server go cuckoo.
The solution was, miraculously, to sign me up (for free!) to the WiFi hotspot service that Vodafone provides, and then logging on to a different APN, being: office.vodafone.nl in my case.
Hope this helps anyone who's having similar issues.
T-989 network solution SOLVED ?
thijsr said:
So to give closure to this issue (I always hate it when people fix their problem without telling the interwebs..)
IT WORKS!
After an initial terrible experience at the Vodafone counter, the headquarter tech guys have really been great to me. So it is indeed a Vodafone problem. American phones always give them a headache. They don't know what causes the problem exactly, but they do have a fix. It turns out that when logging on to the data network, American phones (AT&T iPhones, my T989 SGsII, and some other Android devices) sent some gibberish along that make the Vodafone server go cuckoo.
The solution was, miraculously, to sign me up (for free!) to the WiFi hotspot service that Vodafone provides, and then logging on to a different APN, being: office.vodafone.nl in my case.
Hope this helps anyone who's having similar issues.
Click to expand...
Click to collapse
ok the issue here is that some of the t989 are vodafone and some are USA network , now the other solution is that you flash with command prompt which there is a link to that tool im going to upload from the link i got it from . its also a clockrecoverymod , but this 1 asks you for deleting data user on the device and also resets the network includes USA/overseas though if your not customed roms
or any hacked roms , after flashing this device your basically removing any unwanted apps and cache that are hidden during network searching will be fixed bugs , put the simcard in slot but make sure that is a 3G/4G accounts, than its going to reboot the device automatically , it should be searching for service and also will be a circle with a slash on it where the service bar usually is , just wait about 1/2 hour to an hour maximum time let it do its thing , ok whats happening now to the phone is that is thinking with android network with usa and overseas market apps comparing both carriers network also gets the proper address for the custom rom or original kernel, froyo either 1 will get the correct network address and / VPN / and also will be adding both T-mobile/AT&T choose T-mobile dont go for AT&T cause it will research network configuration plus the phone its not unlocked for both its just a network passby to get correct WPN/VPN/clockworkrecoverymod .
Where is an fix?
Sent from my SGH-T989 using xda premium
@#11 That reads like gibberish to me
@#12 I think I posted a fairly extensive report on how I fixed this...?

Proud New owner. Need help with data/APN

Hello everyone!
i just got my HTC One X last night.
This morning i got a new sim from T-Mobile and popped it in.
Everything was well except for the data. When I go to access point name menu it says sim card not detected but i can make calls and text.
I don't know what's wrong. I'm am running NRGZ rom if that helps. Yet to try it with the stock rom. I'm running it on the T-Mobile US network.
I tried rebooting and re flashing, but it still isn't detecting the sim card in the access point names menu.
I have no idea what to do.
Whenever i enter the T-Mobile APN settings, it does not save. it says APN Saved, but it does not show up in the list.
Thanks in advance for any help
So i was browsing through the Q and A here
and i found this link
http://forum.xda-developers.com/showthread.php?t=1699347
does this apply to me?
Exact same issue here!
AndG404 said:
Hello everyone!
i just got my HTC One X last night.
This morning i got a new sim from T-Mobile and popped it in.
Everything was well except for the data. When I go to access point name menu it says sim card not detected but i can make calls and text.
I don't know what's wrong. I'm am running NRGZ rom if that helps. Yet to try it with the stock rom. I'm running it on the T-Mobile US network.
I tried rebooting and re flashing, but it still isn't detecting the sim card in the access point names menu.
I have no idea what to do.
Whenever i enter the T-Mobile APN settings, it does not save. it says APN Saved, but it does not show up in the list.
Thanks in advance for any help
Click to expand...
Click to collapse
I have been experiencing the exact same issue.
Yesterday I went to T-Mobile store and picked up a micro-SIM. Tried programming the APN by hand but had the same results as you described.
When I interacted with T-Mobile support last night, they tried to send in a message that supposedly would auto-configure the phone, but the message never arrived.
I got in touch with the ebay reseller, who suggested that the phone does not work on 1700MHz network provided by T-Mobile. I think it's not exact that, it has to do with the SIM itself.
I will pester T-Mobile store clerk tomorrow and post you results.
Guys, you have to fully read these threads. This issue has been discussed over several threads now.
The current micro SIM cards provided by T Mobile do not play nice with our One X. You have to search the retail stores for a non GBA micro SIM. The non GBA micro SIM cards allow for voice and data and your One X will auto configure.
The newer micro SIMs from T Mobile will only allow for voice. I don't exactly know why that is but that's what it is. Don't bother calling customer care as they cannot order the older/non GBA micro SIM for you. You have to call the physical stores and ask.
Also, you will currently only get 2g data until T Mobile USA switches 3g data to the 1900 MHz band in your area.
Good luck with your search!
AndG404 said:
So i was browsing through the Q and A here
and i found this link
http://forum.xda-developers.com/showthread.php?t=1699347
does this apply to me?
Click to expand...
Click to collapse
Dude, you quoted a thread that I started, and you posted on that thread and I gave you a reply there and now here.
Take the time to read the post. Some of us may be going through what you are going through and are willing to share advice and experiences that may help you but you have to read the post/reply's.
Good luck with your One X.

SOLVED!...wileyfox swift no internet through wifi

Cant get internet working all of a sudden on this phone
have rebooted router, phone, removed battery checked settings etc and still nothing
Airplane on and off etc... it picks up my router and says connected b ut nothing
tried wifi fixer from g'play and says all is well
No 5GHz therefor no 802.11ac wifi
Can you access the Play store? Try to also check if you have at least one sim card in one of the slots. If you are using the sim to access internet, then you might have to disable mobile data on it first before trying out the wifi which is 2.4GHz only, therefor the Swift misses out on 5GHz Wi-Fi and, with it, 802.11ac support.
Solved... prob was with router settings had to reset
EwOkie said:
Solved... prob was with router settings had to reset
Click to expand...
Click to collapse
Glad to hear that your Swift was not at fault there. It's always assumed that the new device would be the one at fault for no connectivity, but one never asks if the old network is ready for the new device. :good:
hey people, i have just got a wileyfox phone but when i put my sim in it wont connect to the network to giffgaff... can anyone help me i've been through the setting and it just keeps saying cant connect to network try again later, been a whole day now.. any help would be greatly appreciated. tia.
jimbob08 said:
hey people, i have just got a wileyfox phone but when i put my sim in it wont connect to the network to giffgaff... can anyone help me i've been through the setting and it just keeps saying cant connect to network try again later, been a whole day now.. any help would be greatly appreciated. tia.
Click to expand...
Click to collapse
Posting to an old thread with very little real information isn't going to get much help.
If your Wileyfox is a Swift (the original, not the Swift 2) and it's running Lineage OS, then a new post on this forum might get you some help, otherwise I suggest you find a more appropriate forum.
Given how quiet it is on here a generic Android forum might be better anyway?
Also you may find some if the advice in How To Ask Questions The Smart Way helps you get a useful answer. Sorry I can't post links but it's at http colon slash slash www dot catb.org/~esr/faqs/smart-questions.html
jimbob08 said:
hey people, i have just got a wileyfox phone but when i put my sim in it wont connect to the network to giffgaff... can anyone help me i've been through the setting and it just keeps saying cant connect to network try again later, been a whole day now.. any help would be greatly appreciated. tia.
Click to expand...
Click to collapse
Check the APN...... has wileyfox even got an APN for giffgaff?

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