Today I experienced my first "random" reboot since I owned this phone.
Came home from work, checked the notifications on the device and saw I have 2 app updates I have to make: Google calendar and Facebook messenger. Let play store update the apps and opened them, but when I opened Google Calendar, the screen went black and then it started to roll that color line and I was back on the lock screen. This is the first time something like this happened, so is there a way to check and see what went wrong and what was the cause of that system crash? Also is there a way to reflash via recovery 11.0.7 if I'm already on 11.0.7?
adb logcat from a PC (redirect to a file).
Mattlog or similar from the device.
The logcat is not very big. Capture it quick or you'll lose it.
Related
hey guys.
i just got a strange problem pop up on my phone. i uninstalled some htc stuff that i never used. also uninstalled some programs i had that wasnt really using. restarted the phone and everything was working well.
i started trying all the apps i have shortcuts for (in LPP) just to make sure everything still works.
the phone rebooted in the middle of all that...and when it was done with the bootanimation rather than a lockscreen i got
"Sorry!
System process is not responding
Force close Wait"
i force closed it and it's been on a black screen until now. i can press the screen off button and the backlight turns off. i press it again, backlight comes on. same for the capacitative buttons. but no other response from the phone?!?!
what the heck can cause this?
last things i did was dial my wife to make sure the dialer was working. hung up as soon as her phone started ringing. then opened volume button controller, and finally setcpu. went back to homescreen and before i could open another app the phone restarted. and this happened.
could this be from opening setcpu?! but why? i've had it for months and never had a problem with it before? i have a nandroid from about a week ago but i've so many improvements since that i'd rather try to fix this first before restoring nandroid.
any idea what happened?!
for now i'm going to try to uninstall setcpu and reflash the kernel through adb in case it's that...
please give me ideas!!!
EDIT: adb sees the phone and i can see the phone's files without going into recovery...in that black screen/not working mode that it's on right now?!
What stuff exactly (and I mean exactly) did you delete? You will be surprised at what is important.
dkdude36 said:
What stuff exactly (and I mean exactly) did you delete? You will be surprised at what is important.
Click to expand...
Click to collapse
nothing that i didnt know what it was. only apps and widgets like calculator, browser, friendstream etc.
i rebooted the phone through adb shell and it loaded fine this time. i'm reading on some posts elsewhere as to what can cause this. i dont want this happening while i'm not home and i dont have adb shell to reboot the phone!
EDIT: i also deleted some of the sense stuff, like the sense launcher. i have LPP set to default.
also a couple of minutes before this happened i lost signal for a while and opera would refuse to see a connection even though i was connected to my wifi? dont know if this is related as it felt like a bunch of weird things happening at once when then phone is typically very well behaved...
Max_Pain said:
nothing that i didnt know what it was. only apps and widgets like calculator, browser, friendstream etc.
Click to expand...
Click to collapse
I read in one thread that FriendStream is needed to handle a lot of the background synching. I would try reinstalling that and see if things clear up.
Granted, I could be completely off, so...
UCALG1 Stock Rooted with CWM touch installed, triangle away applied - counter is 0. Modded (no increasing ring, tethering allowed, cell standby calculation fix).
Today restarted after latest Google Play updates to do cleanup in ringtone list after encoding all ringtones to OGG and putting them in one place (on internal sdcard, not in /system/media).
After reboot, phone restarts slow, does not show the sdcard mounting icon and carrier icon on status bar. when tried to unlock, face unlock does not start, shows pin enter screen right away. After keying in my PIN, screen becomes totally black, just green battery sign in upper right corner. haptic buttons light up, long press on home button gives haptic feedback, but nothing changes on the screen. Off/On lights up the lock screen normally, when unlocking - same story, no face unlock camera, pin code entered - black screen.
I restored nandroid backup done right after flashing UCALG1 rooted image, setting up CWM, triangle away and updating all apps on 7/18 (exactly month ago). Phone boots smoothly, everything all right, and working. Google Play updated about 83 apps (was set to update automatically by default). Did nandroid backup to have the full picture of this state. Restarted - same story from above - black screen with green battery icon in the upper right corner.
Restored nandroid backup from 7/18 again, again everything is working. Stopped Google Play from automatically updating apps. Only updated ES File Explorer. Rebooted - everything is working.
Google Play now has 83 apps with existing updates. Afraid to start updates. Will wait to see if somebody sees same issue. I just think it might be a combination of Google Play allowing incremental updates with some flaw in update of specific application. Otherwise - no idea.
From system application updates (or applications included with ROM) or might be blamed potentially, I see:
Google Maps
Flipboard
Adobe Reader
ChatOn
Gmail
Google Play Movies
Google+
ICS (theme)
myAT&T
YouTube
Google Translate
Titanium Backup (Root)
Go Launcher Ex
Update: there is no problem with Google apps. After updating all Google apps phone restarted with no issues. Same goes for GO Launcher EX update. About 65 apps to go
Curious, I've never seen this issue. Let us know what you figure out.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Found it!!!
Latest Multiling Keyboard from Honso.
Version 0.68 just kills the phone. BTW from comments on Google Play I see confirmation same thing with exact same sympthoms happens to Galaxy Nexus S with update 0.68
Stick to older version till they will not fix. Good keyboard otherwise.
Sent from my Samsung Galaxy S III using XDA Premium
Version 0.68.2 fixes an issue. SGS III reboots normally. Great keybkard, BTW.
Sent from my Samsung Galaxy S III using XDA Premium
Hi! I'm hoping someone can help as rerooting and/or even backing up my data is not an option with my computer out of commission. I'm on a rooted Kindle Fire HD (the original one from 2012; this thing's so old it's got burn in problems on the screen) with firmware 8.4.3 and seem to have accidentally broken the lock screen ads. I want them back, as the placeholder is ugly and I'm one of those people who like them. Here's what happened:
Yesterday, the calendar app icon in my favorites menu (which I use as a quick way to see the date while in an app) turned into a corrupted-looking grey blob. Being sick and not thinking logically, I freaked out thinking the glitch was permanent and googled ways to fix it. One site said to go to the app manager and clear data and cache of the app called Launcher...
Not only did that not work, but suddenly my kindle went through the registration screen! But, thankfully, it already knew who I was ('this kindle is registered to [My Name], is that correct' or somesuch). It then gave me the tutorial screen like when you first register a kindle... But after that went right to my home screen with everything still set up and installed. I lost zero data that I know of and only a handful of settings-- most notably the one to turn off 'customers also bought...' on the home screen. All I had to do was set that again and it took effect. Today, at midnight, the icon for the calendar came back since it changed to display the new date. But I've got another problem I can't seem to solve.
Now, my lock screen takes a moment too long (usually no more than a second or two, thankfully, but sometimes a mini eternity) to come on, and when it does it has a generic, ugly image that says to verify my kindle is registered and connected to wifi. It is both registered and connected-- in fact, I'm using it right now to type this. I want the special offers back, but it still hasn't downloaded new ones or shown any indication that it can anymore.
I checked, and there were no system/assets and system/.assets folders, which i know are related to lock screen ad removal hacks. I added back empty folders with those names using ES File Explorer, rebooted the tablet, but it's been eight hours so far and no change. Could someone help me restore the lock screen ads? Maybe provide the relevant files/folders to put in assets if that would help and not carry a notable risk of bricking?
My Fire Phone has developed an odd issue. I am hoping something more knowledgable on such matters might shed some light on what to do.
It started occurring a few weeks ago. Many apps would crash a few seconds after opening them. I figured out it appeared to only be apps that have some relationship to Contact data. SUch as WhatsApp, all contact apps, all phone apps, dialer apps, etc. Apps with no association to contact data are fine.
I ended up factory reseting the phone and starting from scratch. Installing GApps, etc., as per originally.
The issue seemed to be fixed. Sigh of relief.
Today I used the phone in the morning, and it was fine. I pick it up to use some hours later in the late afternoon, and the default launcher (which was Arrow Launcher) would crash every two seconds. I couldn't get access to the phone. Rebooting made no difference. I discovered I could still use the double-click on the home button to pull up the carosel, and there could click the system settings. After trying many things, I eventually used that method to uninstall the launcher. I had a few lunchers installed already, so I picked another launcher. The other launchers are all fine, so I thought the problem was solved. BUT when I open any app that accesses contact data it was back to the same old story... it crashes in a couple of seconds. I suspect the Arrow Launcher itself has some feature whereby it access contact data, and that's why it was also crashing every 2 seconds.
I found one other person posting what sounds like a similar issue, back in March. https://forum.xda-developers.com/fire-phone/help/crashing-apps-t3575127
Doesn't indicate what he/she discovered or did to fix it.
Can any suggest how I could trouble shoot this? I am resisting going through the lengthy process of resetting the phone again, and getting it all set up, because I already did that, and the problem spontaneously returned.
Reinstall your rom, search on amazon website
Hello everyone
I have been experiencing force close after force on my Pixel 3xl. I ordered my pixel 3xl on launch day. A week after receiving my device I started to receive sluggish and force close after force in several different apps. I have never experienced android behaving this way. I started to notice that the phone would get sluggish when using Android Messages. When I am receiving an MMS message the phone will lag and then the message will come through. After messages started to act up, other apps such as; Flamingo for Twitter, Instagram and Google plus would force close. For starters I don’t run any app killers, or ram management. I thought the December Pie patch would fix the issue, but I still see it on a daily basis. I reset my phone, and less than a week later, I would see this same behavior. The phone is basically unusable. I contacted Google for an RMA. They processed it and the new phone is still acting this way. This is really odd this behavior would be happening to 2 phones. I have reset the new phone from google once. Not only is this behavior odd, but it would be really hard for me to believe I am the only person experiencing this issue. Thought about rooting it but don't know if that would even help.
Side note: I have noticed when in flamingo for Twitter or Android messages that the phone takes awhile to open or back out of a picture. Sometimes a white space will show near the upper part of the phone (both sides of the notch)
Any help would be appreciated.
kid1da said:
Hello everyone
I have been experiencing force close after force on my Pixel 3xl. I ordered my pixel 3xl on launch day. A week after receiving my device I started to receive sluggish and force close after force in several different apps. I have never experienced android behaving this way. I started to notice that the phone would get sluggish when using Android Messages. When I am receiving an MMS message the phone will lag and then the message will come through. After messages started to act up, other apps such as; Flamingo for Twitter, Instagram and Google plus would force close. For starters I don’t run any app killers, or ram management. I thought the December Pie patch would fix the issue, but I still see it on a daily basis. I reset my phone, and less than a week later, I would see this same behavior. The phone is basically unusable. I contacted Google for an RMA. They processed it and the new phone is still acting this way. This is really odd this behavior would be happening to 2 phones. I have reset the new phone from google once. Not only is this behavior odd, but it would be really hard for me to believe I am the only person experiencing this issue. Thought about rooting it but don't know if that would even help. Side note: I have noticed when in flamingo for Twitter or Android messages that the phone takes awhile to open or back out of a picture. Sometimes a white space will show near the upper part of the phone (both sides of the notch) Any help would be appreciated.
Click to expand...
Click to collapse
Two phones exhibiting the same behavior? It has to be something you are adding (user apps and/or settings) as you set the phone back up. You said "less than a week later" you would see the same behavior- but that means for the first week it was acting normal, correct? Try running the phone in safe mode for a good while and see if the situation changes. If the issue goes away it will confirm it is one or more of your user apps is causing the issue. If it remains the same I would flash a factory image from fastboot mode and let the script wipe the phone (don't edit the script). This is different from a FDR (reset). Then when you set the phone back up add any user apps in stages, allowing a period of time between setting them up. Are there any apps you suspect? Any "non-market" apps? Rooting will not help you, so I would leave that variable out of it until you get the problem sorted.
v12xke said:
Two phones exhibiting the same behavior? It has to be something you are adding (user apps and/or settings) as you set the phone back up. You said "less than a week later" you would see the same behavior- but that means for the first week it was acting normal, correct? Try running the phone in safe mode for a good while and see if the situation changes. If the issue goes away it will confirm it is one or more of your user apps is causing the issue. If it remains the same I would flash a factory image from fastboot mode and let the script wipe the phone (don't edit the script). This is different from a FDR (reset). Then when you set the phone back up add any user apps in stages, allowing a period of time between setting them up. Are there any apps you suspect? Any "non-market" apps? Rooting will not help you, so I would leave that variable out of it until you get the problem sorted.
Click to expand...
Click to collapse
I don't use Facebook or Snapchat, I know those apps are really tough on the ram, so I stay away from those. I don't install apps that aren't from the play store. The weird part is I've installed the same apps from my pixel 2xl. I don't install alot of apps to begin with. Ive researched people having issues with the Android messages app and there is a Google forum for this issue, however I installed Textra and I still see the issue just not as bad. During the last reset, I took days to install flamingo for Twitterand Instagram because I suspected them being the issue. Yesterday, I installed them and I started facing the issue. I uninstalled those 2 apps but the issue persisted. Now, it could be those apps but to me it would be a widespread issue if it we're those 2.
List of apps
Most Google apps. Gmail, maps etc
Instagram
Backdrops
Flamingo for Twitter
Navy Federal
Wells Fargo
Vanguard
Ally
Vip access
Hbo now
Netflix
Showtime
ESPN
Relay for Reddit
Nova launcher
kid1da said:
I don't use Facebook or Snapchat, I know those apps are really tough on the ram, so I stay away from those. I don't install apps that aren't from the play store. The weird part is I've installed the same apps from my pixel 2xl. I don't install alot of apps to begin with. Ive researched people having issues with the Android messages app and there is a Google forum for this issue, however I installed Textra and I still see the issue just not as bad. During the last reset, I took days to install flamingo for Twitter and Instagram because I suspected them being the issue. Yesterday, I installed them and I started facing the issue. I uninstalled those 2 apps but the issue persisted. Now, it could be those apps but to me it would be a widespread issue if it we're those 2.
List of apps...
Click to expand...
Click to collapse
I still believe that because you experience this same issue across two different phones, it is something in your personal setup. No abnormal indications under battery usage or data usage (background or foreground)? As suggested earlier try running in safe mode for an extended period. If the problem is gone, you just work your way through the suspect apps until you find the offending one. You can also try resetting all app settings under System>>Reset options before resorting to a clean flash.
v12xke said:
Two phones exhibiting the same behavior? It has to be something you are adding (user apps and/or settings) as you set the phone back up. You said "less than a week later" you would see the same behavior- but that means for the first week it was acting normal, correct? Try running the phone in safe mode for a good while and see if the situation changes. If the issue goes away it will confirm it is one or more of your user apps is causing the issue. If it remains the same I would flash a factory image from fastboot mode and let the script wipe the phone (don't edit the script). This is different from a FDR (reset). Then when you set the phone back up add any user apps in stages, allowing a period of time between setting them up. Are there any apps you suspect? Any "non-market" apps? Rooting will not help you, so I would leave that variable out of it until you get the problem sorted.
Click to expand...
Click to collapse
v12xke said:
I still believe that because you experience this same issue across two different phones, it is something in your personal setup. No abnormal indications under battery usage or data usage (background or foreground)? As suggested earlier try running in safe mode for an extended period. If the problem is gone, you just work your way through the suspect apps until you find the offending one. You can also try resetting all app settings under System>>Reset options before resorting to a clean flash.
Click to expand...
Click to collapse
I am going to try the safe mode method.
kid1da said:
I am going to try the safe mode method.
Click to expand...
Click to collapse
Think Nova launcher. Back it up, uninstall it completely, then see how it goes.
I agree has to be a user app, my 3xl doesn't exhibit this issue. My crappy banking app does this but its very poorly optimized. App devs need to catch up to 9.0
bobby janow said:
Think Nova launcher. Back it up, uninstall it completely, then see how it goes.
Click to expand...
Click to collapse
I uninstalled Nova Launcher and did see a slight improvement. The issue came back a few days later though.
What about safe mode?
kid1da said:
I uninstalled Nova Launcher and did see a slight improvement. The issue came back a few days later though.
Click to expand...
Click to collapse
It's not Nova Launcher. You mention slow picture access so I would be looking at apps in that direction. Any apps consistently FC more than others? Do you use cloud backup for Photos? Do you have any super large photo speres, panos, or RAW photos on your phone?
Edit: another thought would be to run a quick check on the non-Googly apps for "last updated" timestamp on the Play Store. You may be running an older app that hasn't been updated in years and is written with an outdated API.
v12xke said:
What about safe mode?
It's not Nova Launcher. You mention slow picture access so I would be looking at apps in that direction. Any apps consistently FC more than others? Do you use cloud backup for Photos? Do you have any super large photo speres, panos, or RAW photos on your phone?
Edit: another thought would be to run a quick check on the non-Googly apps for "last updated" timestamp on the Play Store. You may be running an older app that hasn't been updated in years and is written with an outdated API.
Click to expand...
Click to collapse
The only apps force closing more than others are Android messages, flamingo for Twitter, and Instagram. It will start with Android messages, which causes the device to slow down, then the other apps follow by force closing. The device always seems to hang/lag when a group message is coming in. I only back up through Google photos on wifi. I combed through the settings and nothing stands out that could be causing the phone to force close these apps. For now, safe mode has the device working normal.