[Q] "Sorry! System process is not responding" error?! - EVO 4G Q&A, Help & Troubleshooting

hey guys.
i just got a strange problem pop up on my phone. i uninstalled some htc stuff that i never used. also uninstalled some programs i had that wasnt really using. restarted the phone and everything was working well.
i started trying all the apps i have shortcuts for (in LPP) just to make sure everything still works.
the phone rebooted in the middle of all that...and when it was done with the bootanimation rather than a lockscreen i got
"Sorry!
System process is not responding
Force close Wait"
i force closed it and it's been on a black screen until now. i can press the screen off button and the backlight turns off. i press it again, backlight comes on. same for the capacitative buttons. but no other response from the phone?!?!
what the heck can cause this?
last things i did was dial my wife to make sure the dialer was working. hung up as soon as her phone started ringing. then opened volume button controller, and finally setcpu. went back to homescreen and before i could open another app the phone restarted. and this happened.
could this be from opening setcpu?! but why? i've had it for months and never had a problem with it before? i have a nandroid from about a week ago but i've so many improvements since that i'd rather try to fix this first before restoring nandroid.
any idea what happened?!
for now i'm going to try to uninstall setcpu and reflash the kernel through adb in case it's that...
please give me ideas!!!
EDIT: adb sees the phone and i can see the phone's files without going into recovery...in that black screen/not working mode that it's on right now?!

What stuff exactly (and I mean exactly) did you delete? You will be surprised at what is important.

dkdude36 said:
What stuff exactly (and I mean exactly) did you delete? You will be surprised at what is important.
Click to expand...
Click to collapse
nothing that i didnt know what it was. only apps and widgets like calculator, browser, friendstream etc.
i rebooted the phone through adb shell and it loaded fine this time. i'm reading on some posts elsewhere as to what can cause this. i dont want this happening while i'm not home and i dont have adb shell to reboot the phone!
EDIT: i also deleted some of the sense stuff, like the sense launcher. i have LPP set to default.
also a couple of minutes before this happened i lost signal for a while and opera would refuse to see a connection even though i was connected to my wifi? dont know if this is related as it felt like a bunch of weird things happening at once when then phone is typically very well behaved...

Max_Pain said:
nothing that i didnt know what it was. only apps and widgets like calculator, browser, friendstream etc.
Click to expand...
Click to collapse
I read in one thread that FriendStream is needed to handle a lot of the background synching. I would try reinstalling that and see if things clear up.
Granted, I could be completely off, so...

Related

Am I the only one who has touch-screen problems with the vogue on/off? Seriously..

I had one before, dropped it a few times.. I wrote it off as that being why, well I just got a replacement one sent.. haven't dropped it once, it's been here only about 2 weeks
Randomly sometimes it won't respond to almost anything.. I'll be trying to slide the screen, it either won't at all or will go halfway like I barely touched it. I'll try clicking on things, programs, start, whatever... it'll not respond at all, I end up having to press with way more pressure than I should have to, way more.
Then sometimes without even a reset it'll start working just about normally again.. but that's rarely, usually I'll soft reset or pull the battery for a second and then it'll be fine.. for days even.. then I'll run into it again..
I noticed 2-3 times it was because I had **** updating at the time (motweets) or was receiving email.. but I've since made everything manual regarding email, and motweets updates once every 15 minutes and the amount of tweets is limited so it's not a lot..
Still, I run into this problem, and I've made sure it wasn't a program updating but I can't think of what else would make this happen, am I the only one??
Is it because there's a way to clear cache on internets and other programs and I have no idea how? (I fully close them, that's not the problem, I know my Vogue I just can't figure this out an it seems nobody else has this problem).. Not to mention I have my internet cache's directed to my storage card so as to keep my phone memory as free'd up as possible
If anyone can help..
mine is unresponsive sometimes and i have to tap on the back of the phone to get to work again. i thinks its going out soon
That's what I thought about my old one, I figured I had dropped it to much.. because I did lol but now I got a new one 2 weeks old and I'm running into the SAME problems.. I'm assuming I must be doing something wrong with how I've got **** set-up
j18yo said:
I had one before, dropped it a few times.. I wrote it off as that being why, well I just got a replacement one sent.. haven't dropped it once, it's been here only about 2 weeks
Randomly sometimes it won't respond to almost anything.. I'll be trying to slide the screen, it either won't at all or will go halfway like I barely touched it. I'll try clicking on things, programs, start, whatever... it'll not respond at all, I end up having to press with way more pressure than I should have to, way more.
Then sometimes without even a reset it'll start working just about normally again.. but that's rarely, usually I'll soft reset or pull the battery for a second and then it'll be fine.. for days even.. then I'll run into it again..
I noticed 2-3 times it was because I had **** updating at the time (motweets) or was receiving email.. but I've since made everything manual regarding email, and motweets updates once every 15 minutes and the amount of tweets is limited so it's not a lot..
Still, I run into this problem, and I've made sure it wasn't a program updating but I can't think of what else would make this happen, am I the only one??
Is it because there's a way to clear cache on internets and other programs and I have no idea how? (I fully close them, that's not the problem, I know my Vogue I just can't figure this out an it seems nobody else has this problem).. Not to mention I have my internet cache's directed to my storage card so as to keep my phone memory as free'd up as possible
If anyone can help..
Click to expand...
Click to collapse
j18yo i think that your problem might be that to many programs run when you start your vogue that happened to me before and i hated it but then i heard of a program named "Space Reclaimer" FREE and it made my vogue much more responsive because the program stops any programs that start when you turn on your vogue or any windows mobile phone
I have the same problem usually under the same conditions. Mostly happens in the morning after the device has been off. Works fine for a few seconds then stops responding correctly i.e., the D-Pad stops scrolling correctly with a lag on touch response. I use CleanRAM and it still doesn't fix the prob once it occurs. Sometimes when I run CleanRAM it will occur. I've tried putting biotouch.exe and everyting BUT the kernel processes in the exceptions list and a Level 1 clean. Hard reset yesterday and haven't had the problem yet. If it continues to work, I'll post my settings.
BTW, I'm on a stock 6.1 ROM with a few apps.
j18yo said:
I had one before, dropped it a few times.. I wrote it off as that being why, well I just got a replacement one sent.. haven't dropped it once, it's been here only about 2 weeks
Randomly sometimes it won't respond to almost anything.. I'll be trying to slide the screen, it either won't at all or will go halfway like I barely touched it. I'll try clicking on things, programs, start, whatever... it'll not respond at all, I end up having to press with way more pressure than I should have to, way more.
Then sometimes without even a reset it'll start working just about normally again.. but that's rarely, usually I'll soft reset or pull the battery for a second and then it'll be fine.. for days even.. then I'll run into it again..
I noticed 2-3 times it was because I had **** updating at the time (motweets) or was receiving email.. but I've since made everything manual regarding email, and motweets updates once every 15 minutes and the amount of tweets is limited so it's not a lot..
Still, I run into this problem, and I've made sure it wasn't a program updating but I can't think of what else would make this happen, am I the only one??
Is it because there's a way to clear cache on internets and other programs and I have no idea how? (I fully close them, that's not the problem, I know my Vogue I just can't figure this out an it seems nobody else has this problem).. Not to mention I have my internet cache's directed to my storage card so as to keep my phone memory as free'd up as possible
If anyone can help..
Click to expand...
Click to collapse
What ROM are you running? I asume that wehn your new device came you loaded it the same as the old one. It has to be something with the ROM you are runnning or a problem with a program causing your issue.
My phone would do this periodically too, with Vin's latest ROMs. I turned off Manila and am running Titanium now. Interestingly - no lags when unlocking since. I'll keep Titanium on for some time to see if that makes it go away. I had an issue with both his current v2 and v4 (which I am running now).
Ive had to replace my screen twice and the whole phone once because of touch screen problems. Thank God for the insurance.
Ah yes... to what OP mentioned:
I do not beleive it is a more pressure thing. I do not think it is more pressure that is required but rather that the phone is non responsive. If you are unlocking and typing a PIN, it takes the PIN and all but it takes perhaps one digit every 5 seconds. That's my experience anyway. So it is just slower, as if something was consuming the CPU and UI is not responsive.
crazylegs91 said:
I have the same problem usually under the same conditions. Mostly happens in the morning after the device has been off. Works fine for a few seconds then stops responding correctly i.e., the D-Pad stops scrolling correctly with a lag on touch response. I use CleanRAM and it still doesn't fix the prob once it occurs. Sometimes when I run CleanRAM it will occur. I've tried putting biotouch.exe and everyting BUT the kernel processes in the exceptions list and a Level 1 clean. Hard reset yesterday and haven't had the problem yet. If it continues to work, I'll post my settings.
BTW, I'm on a stock 6.1 ROM with a few apps.
Click to expand...
Click to collapse
THIS..
It has to be the problem.. I have CleanRAM run every 12 hours or 6 hours because I figured it would help.. lol but now your saying sometimes it happens WHEN you run cleanRAM.. Im assuming it does something, or erases something it shouldnt?
This is like the 1 sole thing I have run on a schedule, I've turned off my email and everything to manual, I went into my startup folder and there was about 4-5 things I didn't need which made the battery 100% better than it was in terms of how long it lasts.. and I set-up this CleanRAM schedule on my last phone I THINK I forgot but I do know as soon as I got this 1 going I did it and I'm bout to delete the program completely and see if it'll help, I have speedbooster too which does a cleanup too I'm curious if it would have the same result..
I'll let everyone know if this ended up being my problem incase anyones in the exact same boat with the same apps
PS: I was doing level 3 cleans
j18yo said:
THIS..
It has to be the problem.. I have CleanRAM run every 12 hours or 6 hours because I figured it would help.. lol but now your saying sometimes it happens WHEN you run cleanRAM.. Im assuming it does something, or erases something it shouldnt?
This is like the 1 sole thing I have run on a schedule, I've turned off my email and everything to manual, I went into my startup folder and there was about 4-5 things I didn't need which made the battery 100% better than it was in terms of how long it lasts.. and I set-up this CleanRAM schedule on my last phone I THINK I forgot but I do know as soon as I got this 1 going I did it and I'm bout to delete the program completely and see if it'll help, I have speedbooster too which does a cleanup too I'm curious if it would have the same result..
I'll let everyone know if this ended up being my problem incase anyones in the exact same boat with the same apps
PS: I was doing level 3 cleans
Click to expand...
Click to collapse
Update: I don't think CR erases things as much as it kills processes that won't restart. Thru trial and error, I've adjusted my CleanRAM settings to where I haven't had the problem for a couple of days. I'm able to do a Level 3 cleans on a once a night schedule and during the day if need be. In settings, I have it to close all apps, launch startup progs, and display today screen. I have no exceptions listed for either running progs or startup progs. I have the most up to date version from the OTA update in the program.
The program links in my StartUp folder are: poutlook (original on ROM), sddaemon (original on ROM), WLMUpdate (original on ROM), Glossybars.exe (I added this), biotouch.exe (I added as I thought CR killing this was the source of the problem), pocketwit.exe (I added), and SIPChange (I added).
One thing I did do was delete the link for TouchPal from the Startup folder. I did this for other reasons (I use FingerKeyBoard). Not sure if this was part of the problem.
I can scroll with d-pad and no touch lag.
On a side note, can I delete any of poutlook, sddaemon, or WLMUpdate from the startup folder to save battery power?
I'm probably just a bit above a newb so sorry if I don't make sense.
Update: Just for kicks, I deleted the links for glossybars.exe and pocketwit.exe from my StartUp and it started locking again after running CleanRAM. I put them back in and it works again even after running CleanRAM. Maybe someone with more knowledge can explain this. I'm just keeping it the way it is now...
Hmm weird that you removed something not very important like pocketwit an cleanram caused problems again.. someone has to have some info on this??
I deleted everything from my StartUp folder but my SPB Mobile Shell.. I didn't have sddaemon, but I did have poutlook and WLMUpdate both of which I deleted.. then I had some other programs that aren't necessary for the phone.. I have no problems on restart or anything, and the % showed being used is stays around the 30's now instead of 40s/50s.. and when I run programs it usually reachs 50% tops now instead of 60/70% I used to get.
PS: Pocketwit isnt bad I used to praise the program but now I've tried MoTweets and.. I can't think of the other one now.. ****.. it's really good though but it seems to use a lot more phone power than MoTweets so I went back to that.
Pocketwit kept giving me problems, started saying I need to install that NET 3.5 or whatever but when I try to it says I have a later version already so it won't install, then other times it'll work completely fine.. but MoTweets I like better anyways
Ok, I give up. I restored everything to the way I had it when it was working and now I'm having problems again. After the screen turns off and I turn it back on, it locks up and won't scroll and has the touch lag issue.
Hope someone figures this out. Shouldn't have messed with success. Good luck.
crazylegs91 said:
Ok, I give up. I restored everything to the way I had it when it was working and now I'm having problems again. After the screen turns off and I turn it back on, it locks up and won't scroll and has the touch lag issue.
Hope someone figures this out. Shouldn't have messed with success. Good luck.
Click to expand...
Click to collapse
Are you running TouchFLO?
As mentioned before -for me, turning off TouchFLO (and running Titanium) fixed this 100%...
bigboy292000 said:
Are you running TouchFLO?
As mentioned before -for me, turning off TouchFLO (and running Titanium) fixed this 100%...
Click to expand...
Click to collapse
I'm running a stock Sprint 6.1 ROM. Thanks though.
bigboy292000 said:
Are you running TouchFLO?
As mentioned before -for me, turning off TouchFLO (and running Titanium) fixed this 100%...
Click to expand...
Click to collapse
I'm not using the TouchFLO interface, does that mean its still on though?
I'm not completely up on understanding all this
This was happening with Vin's Rom for me as well. I was tripping out pressing ON so many times with no screen showing up but phone light on! I believe it could be the power settings. I disabled the "Turn off device" which I believe was mentioned in his notes about the rom.
I gave up on this problem for a while but found something when researching how to disable to cube. I used the registry edit in this thread to disable to cube post #69. I didn't do any of the other steps because I'm not having memory probs (42% with pocketwit in the bckgrd).
http://forum.xda-developers.com/showthread.php?t=368269&page=7
I noticed that biotouch.exe never shows up in the running processes menu in CleanRAM and I don't have the "lock/freeze" scrolling problem any longer and I can run CleanRam without the problem occurring. I can press any item on the screen as well with no delayed response.
However, this stops you from being able to finger scroll and do the "side to side" scroll in Messaging. I never really finger scrolled and prefer using the d-pad for scrolling so losing that functionality isn't a big deal to me.
If anyone can figure out how to keep this working so smooth and have the option to finger scroll, I'd be much obliged. It just seems that biotouch.exe craps out sometimes and locks up the d-pad. If they could both work equally well....

White HTC Screen, weird

After rooting with Damagecontrol, anytime I go from an application back to the home screen, a White HTC shows up, then after 3 seconds goes away, a loading box comes up for about 3 seconds, and the home screen appears. Never happened before root. did I do something wrong? Did I change a setting by accident?
I hate this screen, slows everything down. Anyone have any ideas?
Thanks in advance
That white HTC screen is just the loading screen for Sense. Sounds like something is killing Sense while it's in the background so it has to reload when you go back to the home screen. Are you using any kind of app killer w/ auto kill turned on?
Nope, I had task manager installed, but I uninstalled it and it is still happening.
I'm bumping this to get a reply. I've searched the boards and having found much of anything besides this thread.
After I used rEVOked to root, I started getting this issue. I thought if I updated to the latest firmware, the problem would go away. I was wrong. Still getting this issue about 3-4 times a day which is pretty annoying.
I usually get this whenever I unlock my phone or going to a different home screen. Any help would be greatly appreciated.
jhawk2002 said:
I'm bumping this to get a reply. I've searched the boards and having found much of anything besides this thread.
After I used rEVOked to root, I started getting this issue. I thought if I updated to the latest firmware, the problem would go away. I was wrong. Still getting this issue about 3-4 times a day which is pretty annoying.
I usually get this whenever I unlock my phone or going to a different home screen. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Unrevoked does not unlock NAND. More than likely, not being fully rooted has something to do with your problem.
Well, I've "cleared storage" and I am still getting the same problem... Any other possible solutions?
You said, "not being fully rooted has something to do with your problem", so should I fully root my EVO and see if that works?
You should see that screen when coming from a different home screen. You know how when you start some PC applications there is a splash screen that comes up for a few seconds while it loads? That is exactly what that white HTC screen is.
The HTC launcher is a bit more resource hungry than some of the others, so it has to load some stuff into memory every time it starts. However it is supposed to stay in memory so you can open a music app/game/browser/etc. and then go back to home without waiting for it to load.
If you are seeing that screen something has killed the HTC Sense process since you were last on the homescreen. If you are not running something like a task killer, it is probably that whatever ROM you are running has settings that kill apps quickly, this is often done for performance or battery life, but yours is too aggressive.
Only other possibility I can think of would be if sense is crashing and has to restart every time.
I'm having this same issue. I'm running a stock EVO, and HTC Sense will reloading sometimes when unlocking/tapping home.
I have a feeling it might be related to WidgetLocker, as the only "task killer" app I have is System Panel which doesn't auto-kill.
Anybody else using WidgetLocker and having this issue?
Bump. Still having this issue regularly.... anybody else have this with or without WidgetLocker?

EVERY app, stock or not, continiously resets(closes and reopens).

Ive sort of tried to search this one (How do I search JUST the Epic 4g section of XDA??) and found no one describing this problem the way I do...
This is my second time having this issue, and the fix for it last time was a pain in the ass, so id like a new fix-
Every app, every aspect of my phone, continuously resets/reloads. This is most noticeable with Hancent SMS, as it saves a message as a draft when you close out of the app... Well, right now, ill be typing and "message saved as draft" will constantly pop up at the bottom of the screen (about once every 2 seconds), and the phone will lag and it will erase 1 or two characters(making me look like I cant type :silly: ).
If this was the only problem, maybe I could live with it, but it affects everything. Launcher Pro randomly/continuously resets. The notification bar often resets while trying to pull it down. The phone app will close or freeze as soon as I start receiving a call. Sometimes it'll play my ringtone without a way for me to answer, other times I never knew I missed a call unless they leave a voice mail... And sometimes its worse than others, sometimes its fine for an hour, then something goes stupid and even a reboot doesn't help. For instance, right now, it was happy. I launched aLogcat to check it out and now the screen orientation REFUSES to stay one way. Even setting the phone down, it switches directions every few seconds, which makes aLogcat reload and therefor its unusable.
I haven't mentioned what im running because Ive had this exact same issue on a totally different rom, almost a year ago, but im running-
build - SleeperROM_3.0.0_FC09
kernal - 2.6.35.7-Shadow-FC09_v1.0
baseband - S700.0.5s.FC09
firmware - 2.3.6
Ive had this happen on EB13 on the EpicExperience ROM too.
SOO, if anyone has advice on how to fix this, id be extremely interested.
On the other hand, last time I had this issue I was convinced it was a corrupt piece of memory somewhere early in the OS, something I corrupt during install, and I went ahead and reflashed and wiped and reflashed and wiped and returned to stock and etc. etc. etc... and that seemed to work... actually, I dont know exactly what part of the process fixed it, thats why I do not want to repeat it unless I have to... BUT, if someone would like to explain/point me in the right direction. I'd like to know how to DELETE AS MUCH AS POSSIBLE and FLASH as CLEAN as possible. (that is, if no one else knows of a fix for my problem)
thanks all!
Err, well only thing I can think of is a truly clean install using Odin. This means do not restore any data from backups. Then slowly begin installing applications 1-by-1 through the play store website (for speed sake) to see if your issue creeps up again.
It also couldn't hurt to format your SD card too. Corrupt data on the SD card can cause some wonky things at times.
get another device...i hope u have the equipment protection plan
Thanks for the advice guys OFF TO THE ODIN MACHINE! haha.

I have no clue what's wrong, help!

Alright I have a problem with my N7.
Putting it here since more people see this thread
So I guess my N7 restarted sometime at night and when I turned it on, I noticed that first my password lock wasnt there, nor was there a lockscreen.
Then a notification came up saying:
"Unfortunately, Google partner setup has stopped.
My notification bar, wifi, and home buttons dont work. I can force stop apps in the settings, but anytime i click clear cache it reboots.
I tried to do a factory reset and when I enter my password lock and click ok, then settings force closes. I'm not sure what to do.
I forced stopped google partner setup and gallery, those two popups came when the N7 would turn on that it wouldnt work. Now they dont come up anymore but that didnt solve anything.
Any help??
I am stock and unrooted btw. The night before this happened all I did was watch netflix
some other things to add, if i uninstall an app, it reboots and the app wont uninstall.
The notification bar actually comes down, its the other one with the toggles that doesnt.
well I was able to get into recovery mode and do a factory reset that way. Didn't know that was possible without root haha. Everything seems to be ok for now...
tankmaster90 said:
well I was able to get into recovery mode and do a factory reset that way. Didn't know that was possible without root haha. Everything seems to be ok for now...
Click to expand...
Click to collapse
When stuff like that happens I get paranoid my nand or ROM is bad and do all sorts of tests lol.
I'm glad to hear that all is well again. Now root that puppy put twrp on it, make a backup and flash a good ROM lol.

[HELP] Screen freeze/stuck with lines and sometimes reboot itself

Hi,Guys...
Two days ago I was interested on a thread in Reddit, since it cant be accessed freely in my country so I choose to try it with VPN.
Then I installed alot of VPN apps and I just realized everything was turning ON at the same time and my phone start to laggy then freeze/stuck. Can't do a thing like moving screen or pressing button which force me to restart the phone.
After the phone reboot I uninstalled all of the VPN that I've been downloaded.
Then I look on my screen which is full of dulls cuz of use, so I wiped it with soft cloth (i like shiny screen), since the Ambient Display in ON, the screen was moved along with the wipe process which make the notification tile move up and down and the switch like Wifi,Mobile Data, DnD, etc get pressed randomly many times, then the phone freeze/stuck again.
I rebooted it, and when I'm about to use it like 5-10 seconds it freeze again but this time it had adjacent lines and have color like rainbow (i dont know what it called), and this is the beginning of the problem. It keep happening even now.
I can't use my phone for few minutes. Keep freezing/stuck sometimes it have lines sometimes dont.
Even if after I restart the phone and let it boot to homescreen, sometimes it would restart it by itself.
Is there anyone who ever face this kind of problem? I'm hoping this is not related to the hardware since until now this phone is not officialy released in my country so I dont know where I can bring this phone to get serviced.
Please for anyone who can tell me what to do to help bring my daily phone to be normal again.
Thanks in advanced. And sorry if my english is not that good.
bump. I have the same issue.
Cozmikk said:
bump. I have the same issue.
Click to expand...
Click to collapse
Hi man,
Sorry to hear that you have the same problem as mine ? Did you fixed already ?
I fixed mine (I guess..it's been a week without problem) with someone help
Maybe you should try it yourself and hope the method will work with your 5x too :highfive:
Here it is the thread link https://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
In case you have something to ask about the detailed process feel free to ask

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