[HELP] Screen freeze/stuck with lines and sometimes reboot itself - Nexus 5X Q&A, Help & Troubleshooting

Hi,Guys...
Two days ago I was interested on a thread in Reddit, since it cant be accessed freely in my country so I choose to try it with VPN.
Then I installed alot of VPN apps and I just realized everything was turning ON at the same time and my phone start to laggy then freeze/stuck. Can't do a thing like moving screen or pressing button which force me to restart the phone.
After the phone reboot I uninstalled all of the VPN that I've been downloaded.
Then I look on my screen which is full of dulls cuz of use, so I wiped it with soft cloth (i like shiny screen), since the Ambient Display in ON, the screen was moved along with the wipe process which make the notification tile move up and down and the switch like Wifi,Mobile Data, DnD, etc get pressed randomly many times, then the phone freeze/stuck again.
I rebooted it, and when I'm about to use it like 5-10 seconds it freeze again but this time it had adjacent lines and have color like rainbow (i dont know what it called), and this is the beginning of the problem. It keep happening even now.
I can't use my phone for few minutes. Keep freezing/stuck sometimes it have lines sometimes dont.
Even if after I restart the phone and let it boot to homescreen, sometimes it would restart it by itself.
Is there anyone who ever face this kind of problem? I'm hoping this is not related to the hardware since until now this phone is not officialy released in my country so I dont know where I can bring this phone to get serviced.
Please for anyone who can tell me what to do to help bring my daily phone to be normal again.
Thanks in advanced. And sorry if my english is not that good.

bump. I have the same issue.

Cozmikk said:
bump. I have the same issue.
Click to expand...
Click to collapse
Hi man,
Sorry to hear that you have the same problem as mine ? Did you fixed already ?
I fixed mine (I guess..it's been a week without problem) with someone help
Maybe you should try it yourself and hope the method will work with your 5x too :highfive:
Here it is the thread link https://forum.xda-developers.com/nexus-5x/help/req-help-to-unbrick-t3251740
In case you have something to ask about the detailed process feel free to ask

Related

[Q] Mytouch 3g Slide Screen Issues ? (WARNING : EXTREMELY LARGE PHOTOS)

So recently my mytouch has been getting worse and worse. I'm not exactly sure if it's me or if it's the stupid phone because it's been degrading over time for some strange reason. First of all, the camera is **** for some reason, this is my second replacement phone from T-Mobile and it's extremely blurry for some reason(apparently it's a common problem but not common enough apparently for the tmobile representatives I've met with have seen before). Secondly, it's been becoming unresponsive at times although i kill my apps after i'm done with them(I probably only have internet, and facebook running most of the time). Third, ever since I've factory reset it, it's become very glitchy for some reason. One of the problems is that I would close the physical keyboard but after sending a text and all of a sudden the screen goes black and the only thing to fix it is to hit the power button and press it again to get it off of sleep. Another problem is after i send a text i close the keyboard and the screen repeats but the location of buttons is still where they're suppose to be on the screen.
Pics of what I'm talking about :
First problem(Camera)
http://i.cubeupload.com/s9YJX1.jpg
Decided to take a picture of me creating the thread if you can even see it lol
Third Problem(Glitchy screen)
http://i.cubeupload.com/ANHZ0t.jpg
As you can see the buttons are on as the phone is on but the screen is black and unresponsive, i realize i can still go to apps while like that somehow but to fix it i just hit the power button which shouldn't be happening though
Fourth(Repeat Screen)
http://i.cubeupload.com/ZLSu8o.jpg
As said before unless you didn't read this happens after i send a message and close the physical keyboard...
And thank you for any suggestions you guys have, help is appreciated, also for taking the time to read the thread
Jezussss!!!!
Dude.. you dont need pictures, and if you post them.. resize them first.
Make the thread want to be readable, like-able. Ask yourself, would you read this thread?? and with yellow highlights that no one can even see????????
You also need to post if you're phone is stock, what rom you are on, what version..
xologist said:
Jezussss!!!!
Dude.. you dont need pictures, and if you post them.. resize them first.
Make the thread want to be readable, like-able. Ask yourself, would you read this thread?? and with yellow highlights that no one can even see????????
You also need to post if you're phone is stock, what rom you are on, what version..
Click to expand...
Click to collapse
Sorry,thought they yellow would highlight it but it actually made it worse . I think the red is better with the whiteish background....
This is a stock version, I updated the phone to 2.2.2 but i factory reset it and now it says i have 2.2.1 even though i have 2.2.2 features like Wifi Hotspot,Wifi Calling, and images for contacts on messages...
im not sure, i havent had stock phone in a lonnnggg time..
Hopefully someone else can help you out
h3llfire741 said:
So recently my mytouch has been getting worse and worse. I'm not exactly sure if it's me or if it's the stupid phone because it's been degrading over time for some strange reason. First of all, the camera is **** for some reason, this is my second replacement phone from T-Mobile and it's extremely blurry for some reason(apparently it's a common problem but not common enough apparently for the tmobile representatives I've met with have seen before). Secondly, it's been becoming unresponsive at times although i kill my apps after i'm done with them(I probably only have internet, and facebook running most of the time). Third, ever since I've factory reset it, it's become very glitchy for some reason. One of the problems is that I would close the physical keyboard but after sending a text and all of a sudden the screen goes black and the only thing to fix it is to hit the power button and press it again to get it off of sleep. Another problem is after i send a text i close the keyboard and the screen repeats but the location of buttons is still where they're suppose to be on the screen.
Pics of what I'm talking about :
First problem(Camera)
http://i.cubeupload.com/s9YJX1.jpg
Decided to take a picture of me creating the thread if you can even see it lol
Third Problem(Glitchy screen)
http://i.cubeupload.com/ANHZ0t.jpg
As you can see the buttons are on as the phone is on but the screen is black and unresponsive, i realize i can still go to apps while like that somehow but to fix it i just hit the power button which shouldn't be happening though
Fourth(Repeat Screen)
http://i.cubeupload.com/ZLSu8o.jpg
As said before unless you didn't read this happens after i send a message and close the physical keyboard...
And thank you for any suggestions you guys have, help is appreciated, also for taking the time to read the thread
Click to expand...
Click to collapse
This is a hardware problem (the repeating screen) that seems to be happening to many people. (it happened to me before which is why i replaced my previous slide). After my 2yr contract is done, im gonna stop getting phones with keyboards because this also happened to my previous htc slider phones
agentg1001 said:
This is a hardware problem (the repeating screen) that seems to be happening to many people. (it happened to me before which is why i replaced my previous slide). After my 2yr contract is done, im gonna stop getting phones with keyboards because this also happened to my previous htc slider phones
Click to expand...
Click to collapse
So it's actually because of the sliding part of the phone ?
I'm not surprised, this phone was pretty cheaply made imo, literally a piece of crap :\
I guess I'm getting the new iphone once it comes out and my 2yr contract is done
h3llfire741 said:
So it's actually because of the sliding part of the phone ?
I'm not surprised, this phone was pretty cheaply made imo, literally a piece of crap :\
I guess I'm getting the new iphone once it comes out and my 2yr contract is done
Click to expand...
Click to collapse
yeah it's a hardware problem. the ribbon cable is messed up.
ratchetrizzo said:
yeah it's a hardware problem. the ribbon cable is messed up.
Click to expand...
Click to collapse
Oh I see, well I tried to get it replaced but HTC was a bit suspicious when they wanted my credit card before anything ......
I have the same issue with my phone
As I was looking at your photos I realized I have the same issue going on with my phone. Does anyone have suggestions on ways to fix it? Personally, I do not believe it is a hardware issue. I do believe it is more of a software issue. That update that HTC offered is definitely screwed up! Ever sine I updated my phone, all of these problems started. This problem did not occur beforehand! My phone was working fine - before this "software update."
Same Problem
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
My girlfriend had the repeating screen issue back in May/June of this year. It was more than likely a software issue, because it became incrementally worse as the phone opened and closed until it came to a point where absolutely nothing could be done when the phone was moved horizontally.
I had T-mobile replace the phone at the time. Unfortuntely an idiot I work with who was supposed to mail it back didn't, I got stuck with an extra $360 on the bill.
Worked out paying for the phone with them yesterday morning, this morning my girlfriend messages me to let me know the screen is acting up again.
Potential Fix?
joodlovesfood said:
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
Click to expand...
Click to collapse
I would recommend replacing your flex ribbon. It worked for me, and from other threads I've read, I believe it's the cause of these issues. It's a pretty easy fix ( coming from me, who's far better at breaking electronics than fixing them, lol ).
Here's the flex ribbon that I bought off of Ebay ( it's the cheapest I found and it comes with the tools too ):
http://www.ebay.com/itm/170647168235?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
And here's a good video on disassembling your Espresso:
http://www.youtube.com/watch?v=-jgFHuVWlig
P.S.: I'd recommend being more delicate than he was with the volume ribbon though, as mine seemed very frail. Also, this video is for replacing the digitizer, so you only need to follow it to get to the flex ribbon.
A month ago, I had issues very similar to the ones you posted. Sliding my keyboard out ( in any way but gently ) would occasionally split the screen or freeze the phone. Even without using my keyboard, the phone would occasionally freeze while "settling" after the boot animation, and sometimes even during the boot animation. Slowly, those "occasionally"s become more and more frequent, until my screen just went black one day. The phone still seemed to work ( lit up when turned on, made sounds, etc. ), just the screen seemed dead. Figured that I was having a combination of software issues ( the random freezes ), and hardware issues ( split & black screen ), but replacing my flex ribbon suprisingly fixed everything.
This is what worked on my MyTouch 3G Slide
i just keep sliding the phone. and turn off the screen then turn it back on. but not turning off the phone.
joodlovesfood said:
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
Click to expand...
Click to collapse
probably not, look on ebay for some digitizers, cheapest way to get them...

EVERY app, stock or not, continiously resets(closes and reopens).

Ive sort of tried to search this one (How do I search JUST the Epic 4g section of XDA??) and found no one describing this problem the way I do...
This is my second time having this issue, and the fix for it last time was a pain in the ass, so id like a new fix-
Every app, every aspect of my phone, continuously resets/reloads. This is most noticeable with Hancent SMS, as it saves a message as a draft when you close out of the app... Well, right now, ill be typing and "message saved as draft" will constantly pop up at the bottom of the screen (about once every 2 seconds), and the phone will lag and it will erase 1 or two characters(making me look like I cant type :silly: ).
If this was the only problem, maybe I could live with it, but it affects everything. Launcher Pro randomly/continuously resets. The notification bar often resets while trying to pull it down. The phone app will close or freeze as soon as I start receiving a call. Sometimes it'll play my ringtone without a way for me to answer, other times I never knew I missed a call unless they leave a voice mail... And sometimes its worse than others, sometimes its fine for an hour, then something goes stupid and even a reboot doesn't help. For instance, right now, it was happy. I launched aLogcat to check it out and now the screen orientation REFUSES to stay one way. Even setting the phone down, it switches directions every few seconds, which makes aLogcat reload and therefor its unusable.
I haven't mentioned what im running because Ive had this exact same issue on a totally different rom, almost a year ago, but im running-
build - SleeperROM_3.0.0_FC09
kernal - 2.6.35.7-Shadow-FC09_v1.0
baseband - S700.0.5s.FC09
firmware - 2.3.6
Ive had this happen on EB13 on the EpicExperience ROM too.
SOO, if anyone has advice on how to fix this, id be extremely interested.
On the other hand, last time I had this issue I was convinced it was a corrupt piece of memory somewhere early in the OS, something I corrupt during install, and I went ahead and reflashed and wiped and reflashed and wiped and returned to stock and etc. etc. etc... and that seemed to work... actually, I dont know exactly what part of the process fixed it, thats why I do not want to repeat it unless I have to... BUT, if someone would like to explain/point me in the right direction. I'd like to know how to DELETE AS MUCH AS POSSIBLE and FLASH as CLEAN as possible. (that is, if no one else knows of a fix for my problem)
thanks all!
Err, well only thing I can think of is a truly clean install using Odin. This means do not restore any data from backups. Then slowly begin installing applications 1-by-1 through the play store website (for speed sake) to see if your issue creeps up again.
It also couldn't hurt to format your SD card too. Corrupt data on the SD card can cause some wonky things at times.
get another device...i hope u have the equipment protection plan
Thanks for the advice guys OFF TO THE ODIN MACHINE! haha.

[Q] Touch sensitivity issue cause?

I've been reading through the previous threads and I'm still confused if the issue is hardware or software related. I have the AUO panel and have broken swipes, and times where I can't scroll properly. This has been going on a couple months now and it's getting on my last nerve since it's frequently happening when I need my phone to work properly. All this time I assumed it was software but a couple threads mentioned it was hardware. Trouble is, some people with the JDI screen also have issues so I don't understand. My question is, has anyone ruled out software by flashing an AOSP rom? I'd rather not send this to Sony if at all possible since they don't cross ship and I'd be without a phone.
I have rarely an issue with the touch screen, when swipe up or down, it doesn't swipe it acts like I've just touched (clicked) once the display. I think it is a software issue, because in my case, if I turn off the display wait for 2-3 seconds and turn it on, it works with no problems.
Can you point me please to other threads that have this issue in discuss?
Thank you!
Have you removed the asf from the screen and placed an actual screen protector on it? I found that this really helped with the weird screen issues.
I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.
vibecatalin said:
I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.
Click to expand...
Click to collapse
Yeah, I reboot usually and the issue temporarily goes away. Then it will come back a day or two later. I'm afraid to remove the ASF because I've read some issues with goes touches even with a screen protector. I just want the issue to be fixed... I was thinking of flashing a AOSP rom but wanted to see if anyone with that ROM had any trouble or not. Maybe the L update in January will fix things.
Here are the resources I've read on this issue:
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Touchscreen-loosing-touch-issue/td-p/580111
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
http://forum.xda-developers.com/showthread.php?t=2770293
I have rarely that issue, like I said I just turn off the screen, and after 2-3 seconds turn it on and it's gone. I'm sure this is a software related issue.
If it helps at all, I never had the issue in the two weeks I tried an aosp rom. However the camera and battery life were a bit lacking so I'm back on a stock rom.
I haven't have the issue too in the past weeks, I've wiping cache and dalvik cache pretty often , because I've installed some system apps. Anyway I will really want to know the cause of this
L.E. I'm still on stock firmware.
L.E. 2 : The Glove mode function, in the Settings-Display menu has an application or something? Has a file redirected to it? Is there in the phone's system a file than can be edited or deleted or something for the glove mode function? Maybe we will find answers there.
I'm not sure that I've made myself understood with the question.

[Q] A Couple VERY Weird Glitches Occurring (Need help please!)

*Originally I posted this in the Help section of the G3 forums but got no help, so I am posting this here*
Hey all,
So I'm posting this thread regarding a couple pretty weird glitches and bugs occurring on my G3, 3 specific ones.
The first: (Probably the least serious but still REALLY annoying) At EXACTLY 12:00AM every night no matter what timezone I set the phone to (I'm in AU on the AEST GMT+10 timezone but it does this at the same time on any timezone) the phone will switch it's WiFi off automatically without warning, reason or explanation. It just goes off and then I have to manually turn it back on. Sure I could use an app such as Tasker or AutomateIt to turn it back on but I don't see why this is occurring in the first place?
The second issue (Most recent): Lately after updating to the V20E firmware for my D855 I've noticed that a graphical glitch (Specifically related to the colour Blue) occurs when there are fast moving elements on my phone's screen (Such as when I move a chat head around on my phone from Messenger, or when I'm scrolling Facebook or my App Drawer fast, there's just a blue box around whatever object/s appear to be moving on my phone's screen. I've not dropped the phone at all, and it has only been present since updating from the V20D ROM. Not sure what could be causing it.
The third and by far the MOST ANNOYING of the issues I'm having, is that for no apparent reason, whenever I am listening to Music with the stock Music player, and I lock the screen (The screen goes off) about 5 seconds later weird stuff starts to happen..
The song will pause, play or even stop completely, seemingly on its own. The "phone" will change songs, artists and sometimes complete albums and playlists completely by itself, with me doing nothing but staring at the lock screen (It keeps doing it until I re-enter the Music app, then when I lock the phone the whole cycle just repeats itself.)
I've done some looking around and careful observations on the phone itself, and it seems that before the weird stuff starts happening to my music, the phone opens Voice Mate by itself, and then if I'm not present, it apparently closes it and then that's when the stuff happens. I've tried everything I can on a non-rooted phone to stop this. I've tried re-installing the Music app, Uninstalling all updates to the Voice Mate and it's packages to the factory version, force-stopping Voice Mate, everything and no matter what I do the phone still opens Voice Mate and the weird stuff starts happening (It's like it's taking commands from Voice Mate to do something but I'm not even doing anything ) It's been doing this since I got my phone when it came with Android KitKat 4.4 (I was on the D10M ROM until I moved to the D20D Android L ROM) and I moved ROMs doing a completely fresh start ( I factory wiped the phone and then upgraded via a CSE flash and put all my stuff back on it manually) and I would've thought a completely fresh start would have fixed it but apparently not... Either it's a bug that's been present for a while, or it's something deeper than the ROM.
So yeah some pretty weird issues, if someone knows what could be causing them, please let me know, especially if you know a way to solve them.
Cheers guys.
I'd do a factory reset for bugs 1 and 2. If that doesn't fix it, then do a clean flash from LG's Flash Tool. Regarding the first one, I think that it may be due to Quiet Mode on your phone? Or possibly even Battery Saver automagically kicking in at 12.
But yeah, backup your data and do a reset. It fixes around 80% of bugs after an update (As a rule of thumb I reset just before and right after an update to avoid any issues.
GuyInTheCorner said:
I'd do a factory reset for bugs 1 and 2. If that doesn't fix it, then do a clean flash from LG's Flash Tool. Regarding the first one, I think that it may be due to Quiet Mode on your phone? Or possibly even Battery Saver automagically kicking in at 12.
But yeah, backup your data and do a reset. It fixes around 80% of bugs after an update (As a rule of thumb I reset just before and right after an update to avoid any issues.
Click to expand...
Click to collapse
As I said before I've done a factory reset and complete re-flash via CSE, and nothing has fixed it it's been the same since I updated :/
iDefalt said:
As I said before I've done a factory reset and complete re-flash via CSE, and nothing has fixed it it's been the same since I updated :/
Click to expand...
Click to collapse
whoops, sorry didn't read the full post (newb mistake, had a teacher looking over my shoulder). Contact LG support?
Sounds like your phone is superstitious
Sent from my LG-D855 using XDA Free mobile app
GuyInTheCorner said:
whoops, sorry didn't read the full post (newb mistake, had a teacher looking over my shoulder). Contact LG support?
Click to expand...
Click to collapse
Yeah I thought that but I wanted to know if anyone here has had the same issues.
iDefalt said:
Yeah I thought that but I wanted to know if anyone here has had the same issues.
Click to expand...
Click to collapse
the WiFi issue seems like its something to do with battery saver/quiet mode (to me anyway). Unless your router is kicking the phone off at that time?
EDIT:
oh and regarding the Voice Mate issue it could be either the jack or your headphones?
Please do not double post. It is a violation of Forum Rules.
5. Create a thread or post a message only once.
As a large forum, we don't need unnecessary clutter. You're free to edit your message as you like, so if you do not receive an answer, revisit your message and see if you can describe your problem better. Not everyone is online at the same time so it might take a while before you receive an answer
Click to expand...
Click to collapse
This thread is closed. Your original will remain open here: http://forum.xda-developers.com/lg-g3/help/couple-weird-glitches-occuring-help-t2974077

Things get wonky after restarting my Pixel (SIM, time zone, wifi calling, voicemail)

Sometimes, not always, when I restart my phone, things get a little crazy and somehow they must be all related. It happens as often as approx once a week. What happens is the following things:
1- I get an email from Where's My Droid that my SIM card or phone number has changed
2- Network-provided time zone changes to Central European Summertime
3- Wifi calling is turned off (however this doesn't normally stay on for some reason)
4- Visual voicemail in the phone app is missing despite still being turned on
5 - APN is not selected (the circle next to Verizon is empty aka does not have the blue dot in it)
I am on 7.1.2 and rooted. Does this happen to anyone else and is there any fix? What could be the cause?
Edit: I doubt this is related, but since I am looking for general feedback for strange bugs with my phone...
Another thing that happens is sometimes while using my phone, apps randomly reload (lack of a better word)
By reload, what happens is the app does not fully close and reopen. What happens is the app remains open ("heading" bar at the top remains) but the rest of the page I am on goes completely blank and then returns with any previous changes undone.
So say I was writing an email in gmail, the red bar at the top with the back arrow and trash can, etc. stays while the rest goes blank and any text I wrote will be gone and I have to start from the beginning. Usually when this is happening, it continues to happen repetitively for a little while. Eventually it just stops on its own. It does not seem to be related to any specific app (since it happens with a bunch of apps) unless maybe it is related to something like Swype keyboard that is always on.
Does that happen to anyone else too? What is causing this??
If your phone is 128g your nand is bad and you need a replacement. Google is aware of the issue and should swap no problem.
DR3W5K1 said:
If your phone is 128g your nand is bad and you need a replacement. Google is aware of the issue and should swap no problem.
Click to expand...
Click to collapse
Thank you! I do have 128GB. I'm glad I finally asked!
NP glad to assist Buddy

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