Related
Hello guys,
I searched for this issue on the forum but it seems that nobody encountered anything like this before.
To begin, I would like to mention that I am running the latest CyanogenMod 11 nightly on an HTC One X (Tegra version).
Since somewhere right after the latest M release, I've been having a couple of issues with the phone:
#1: From time to time, I get a "Lockscreen" isn't responding dialog and it asks whether I want to "Wait" or "Close". Well, if I click on "Wait" the phone becomes unresponsive, as if something was running in the background so hard that it would eat up all the ram and would choke the CPU;
If I click on close, it's a hit or miss situation: sometimes it restarts the lockscreen and takes me back to it, even though I previously unlocked the device and sometimes the phone becomes unresponsive as before.
#2: Besides what I mentioned above, the phone sometimes becomes unresponsive without warning and every time this happens, it always looks and feels as if something is chocking the ram and CPU.
Have any of you guys encountered something like this before and if yes, what can I do to fix it?
If not, is there a way in Android, to pull up a log similar to the Windows Task Manager, that would tell me exactly what was running in the background at a given time and how much memory/CPU cycles it was actually using?
Thank you in advance.
Try your stock rom for a while.
Mr Hofs said:
Try your stock rom for a while.
Click to expand...
Click to collapse
Thank you for your reply however, I haven't used sense roms in a while now, plus, it's a downgrade from KitKat, which is why I am not that fond of this option.
On a different note, I just installed the latest nightly "clean", namely with a full factory reset from recovery, flashed boot.img in fastboot and installed the latest GApps from PA.
I don't get the "Lockscreen is not responding" dialog anymore, but from time to time, the lockscreen still closes and now it either resets on its own, or it forces the OS to reset, after which com.android.systemui starts force closing indefinitely and the phone afterwards requires a hard reset.
Has anyone else encountered something similar? Any help?
I'm saying to use the stock rom for a while just to rule out hardware issues !
Mr Hofs said:
I'm saying to use the stock rom for a while just to rule out hardware issues !
Click to expand...
Click to collapse
Cool, will try that. Thanks.
What kind of hardware issues do you think could cause an issue like this?
Not sure but why stick to a rom that is not working properly, go for safe and go for stock if the issue is gone you can search for the issue that is caused by a rom !
Mr Hofs said:
Not sure but why stick to a rom that is not working properly, go for safe and go for stock if the issue is gone you can search for the issue that is caused by a rom !
Click to expand...
Click to collapse
Fair enough! Thank you!
..
MuF123 said:
Hi,
I am on latest ROM + custom kernel and I get random reboots every hour od so. It is kinda annoying and all that booting drains the battery.
Any ideas what to do? How to diagnose it?
Click to expand...
Click to collapse
The same issue
..
never had a reboot issue, also using skin's kernel and never had a reboot. I heared about ambient mode reboots in this watch but never had one custom or stock.
I think you can take a bug report of your watch with the phone app after the reboot, and during random times, maybe these bug reports will contain the info, also you can download kernel auduitor app to try different settings
I have not rooted either my nexus 6p or the watch... I sometimes get to my watch and it has rebooted??
Is there a log that I can look into and see the reboot time or reason??
watch in rebooting loop
Watch keeps rebooting constantly. Have latest update installed. Only option is to shut down , also because watch gets very hot.
Called Huawei Netherlands, but they refuse to repair the watch because its bought in Dubai.
Anyone knows how to solve problem? (i'm not a programmer)
..
Same issue here. Just unlocked bootloader and installed Twrp and custom kernel from skin. Got reboots
MuF123 said:
try flashing custom kernel:
http://forum.xda-developers.com/hua...kernel-skin1980s-huawei-watch-kernel-t3219576
you will find "how to" in first post and there is version 3.0 somewhere in thread
Click to expand...
Click to collapse
That kernel is for Lollypoop! He is still developing a Marshmallow kernel...
..
MuF123 said:
dude, that reply is 3 months old.
Click to expand...
Click to collapse
Oops, moving too fast didn't want anyone to have boit loop issues.
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
My congrats for the great autonomy ?
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Simone98RC said:
My congrats for the great autonomy
The info you've sent are not enough to analyze your reboot issues.
1) Have you rooted your device?
2) If yes, are you running SuperSU, Kingroot, Phh's Superuser? What version?
3) What the apps that are getting root permissions?
4) Are you using Xposed? What version (e.g. v86.6 systemless with Magisk v8, the v86 stock)?
5) Have you tweaked or replaced the stock kernel?
Click to expand...
Click to collapse
everything is stock, still new of android so and ty
athais said:
everything is stock, still new of android so and ty
Click to expand...
Click to collapse
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Simone98RC said:
Much strange.
I'm having an heavily modded OP3 with OOS v3.2.7, never encountered instability.
You should try factory reset asap, there's nothing you may do, since device is completely stock and works for most users.
I can't give you more help, sorry ?
Click to expand...
Click to collapse
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
athais said:
do you think an update could resolve the issue? in case i could wait an OTA update and if dont fix this issue try a factory reset
Click to expand...
Click to collapse
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Simone98RC said:
Not, because OOS is working well for most users, so there is no "fix reboot issues" in any todo list.
Go with factory reset, when you find the needed time.
If problems still persist, contact OnePlus and explain the issue.
I think that some upgrade maybe the cause of your troubles, due to massive change of stuff that the end-users can never see.
You know that Samsung updates often make device slower or keep crashing some system app?
Why excluding that OnePlus have done (involuntary) the same?
Updates are not always guarantee of stability, especially with firmware different than Google stock.
Click to expand...
Click to collapse
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Flash another room
Seems to be an issue with OOS, I had the same problem, and flashed MIUI 8 and had 0 reboots. But when I flashed Fredoom OS based on OOS 3.2.7 my phone kept rebooting.
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Are you using a case? I had a cheap eBay clear case on my phone and it wasn't moulded properly over the power button, there was no indent on the inside for the button to sit in so it used to turn off in my pocket and back on later and produced battery graphs similar to yours.
Hope this is a help.
athais said:
thank you for all yours advice man, i came up with , waiting next OTA, then try factory reset, and if not solve this issue well, OP support is the way suppose , thank you again !
btw just asking in developer options i saw suspension mode active, can be this that cause truble ?
Click to expand...
Click to collapse
Did your problem solved? I am having same problem.
I have the same problem. I am currently on 3.2.8 and also had this problem on beta 9. Few days ago it happened in front of me, the phone was on the desk nothing running in the background. That was kind of the soft reboot, didn't triggered my locked sim, (my sim card is locked needs to enter PIN when phone startup) and after that I checked Settings=>About Phone=>Status, the uptime didn't affected too, seemed nothing was happened. I think this also happened to some other people but they just didn't realize it.
Karthi91 said:
Did your problem solved? I am having same problem.
Click to expand...
Click to collapse
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Sent from my OnePlus3 using XDA Labs
bonham1988 said:
Are you running the latest 3.2.8 and if yes have you tried a factory reset?
Click to expand...
Click to collapse
Yes.. I'm on 3.2.8 and did factory rest also. No use
---------- Post added at 06:35 AM ---------- Previous post was at 06:32 AM ----------
athais said:
sometimes my oneplus 3 restart without reason, i have installed the oxygenOS 3.2.7 do someone else have this issue , its just me or? ill post a battery log also.
its really annoying and dunno what do =/
Click to expand...
Click to collapse
Same for me. Is your problem solved? Please help me. It is really annoying. I have Pin setup for restart so when boot happens in night, if no input for pin phone stays off.
Can this be related to SIM carrier:Radio drivers?
I dont think so.. Because i havent changed Sim
Karthi91 said:
I dont think so.. Because i havent changed Sim
Click to expand...
Click to collapse
Try using non 4G/LTE SIMS.
I am facing the same problem.
My device is at service center.
Day one:No reboots.I asked them to put some SIM & then check.
I did that after reading your post. No luck. Are they replacing it? How many days since it is in service center?
Facing problem from last 2 weeks.
I submitted once last week.They clean flashed older rom.Worked fine for one day,then reboots started again.
Then this technician had remote session and flashed the rom OnePlus3_16_A.17_161118(OOS 3.2.8):Reboot frequency went too high.
Had to go to Service center for diagnose. 2 days now.No proper response from them.
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Belyakovni said:
I had the same issue from several days now, wiped cache, did factory reset, wiped data, nothing worked, I read somewhere that let battery drain down to 0 and then full charge removes electricity or static from the phone, and that may cause random reboots, gonna try that
Click to expand...
Click to collapse
Seriously? That sounds like one of those hilarious Microsoft Answers sort of posts! Running the battery down will not get rid of "electricity or static from the phone", apart from anything else the battery protection circuit would not allow the battery to drop to zero volts as it's not good for li-on batteries.
The Oneplus 3 seems to like to soft restart, mine sometimes decides to do it 3-4 times a night (rarely during the day) and then is fine for awhile. Tell tale sign is the battery graph showing large gaps in the usage pattern. I would suggest that there is an inherent firmware issue judging by the number of people reporting the same issue on a number of different forums.
Guys I don't know if there's something wrong with my phone or not. Whichever rom or kernel I try, there is an abnormal shut down of my device. Like I'm using it and I leave it for a few minutes or so and it shuts down. I'm not sure if it had something to do with deep sleep or anything, but I need help. Please guys anyone
on custom kernel, random reboots may happend when
1. trying disconnecting whatsapp call
2. trying disconnecting gsm call
can you plug in audio jack to earphone and notice the device? (a strange excersize but worth trying)
YasuHamed said:
on custom kernel, random reboots may happend when
1. trying disconnecting whatsapp call
2. trying disconnecting gsm call
can you plug in audio jack to earphone and notice the device? (a strange excersize but worth trying)
Click to expand...
Click to collapse
Yes, When audio jack is plugged in I did notice a reboot, however, noticed a reboot without it being plugged as well.
Nothing with calls.
I just let my phone sit for a while and it shuts down. I have to power it up again. When I'm using it continuously it doesn't do that. That is why I'm skeptical if it is related to deep sleep somehow.
promiscuss said:
Yes, When audio jack is plugged in I did notice a reboot, however, noticed a reboot without it being plugged as well.
Nothing with calls.
I just let my phone sit for a while and it shuts down. I have to power it up again. When I'm using it continuously it doesn't do that. That is why I'm skeptical if it is related to deep sleep somehow.
Click to expand...
Click to collapse
lets step back for a moment
if you are on MIUI10, or Miui 9.6.x
do you experience the same with your phone? if yes then you should take it up to the dealer and have it replaced. if such doesnt happen on MIUI then its some APP conflicting with your rom or kernel. try to list / think all such apps which may have given root access indefinately.
whatsapp on custom rom makes device act funny ( I experienced it many time) so does few repost apps (instagram)
YasuHamed said:
lets step back for a moment
if you are on MIUI10, or Miui 9.6.x
do you experience the same with your phone? if yes then you should take it up to the dealer and have it replaced. if such doesnt happen on MIUI then its some APP conflicting with your rom or kernel. try to list / think all such apps which may have given root access indefinately.
whatsapp on custom rom makes device act funny ( I experienced it many time) so does few repost apps (instagram)
Click to expand...
Click to collapse
Actually I'm not using miui since I unlocked my BL and it had been months since I've been using custom non miui roms. This just started recently. I get what you're hinting at, but I don't think there's something wrong w the hardware but I can't be too sure.
Anyway, yes about the apps, it did occur to me that this might be the case. So I simple wiped my device internal(don't use sd card) and wiped all system, data and everything to install a new custom rom. After setting it up, I left it for a few moments and it shut down again (had not yet installed any of my personal apps, just the regular gapps
promiscuss said:
Actually I'm not using miui since I unlocked my BL and it had been months since I've been using custom non miui roms. This just started recently. I get what you're hinting at, but I don't think there's something wrong w the hardware but I can't be too sure.
Anyway, yes about the apps, it did occur to me that this might be the case. So I simple wiped my device internal(don't use sd card) and wiped all system, data and everything to install a new custom rom. After setting it up, I left it for a few moments and it shut down again (had not yet installed any of my personal apps, just the regular gapps
Click to expand...
Click to collapse
Has been an entire day since it happened again, I've turned on 'Always on display' to just keep a lil activity on device so that it does not shut off, maybe that did it. I'll try one entire day without always on display
promiscuss said:
Has been an entire day since it happened again, I've turned on 'Always on display' to just keep a lil activity on device so that it does not shut off, maybe that did it. I'll try one entire day without always on display
Click to expand...
Click to collapse
sir, which custom ROM + kernel + anrdoid version are you on ?
YasuHamed said:
sir, which custom ROM + kernel + anrdoid version are you on ?
Click to expand...
Click to collapse
Previously I was on AEX pie with derp and now on Havoc 2.0 modded with derp as well.
promiscuss said:
Previously I was on AEX pie with derp and now on Havoc 2.0 modded with derp as well.
Click to expand...
Click to collapse
Could you try
https://forum.xda-developers.com/redmi-note-5-pro/development/rom-aosip-8-1-t3804473
on
https://forum.xda-developers.com/redmi-note-5-pro/development/insigniux-kernel-t3835939 (kernel)
?
YasuHamed said:
Could you try
https://forum.xda-developers.com/redmi-note-5-pro/development/rom-aosip-8-1-t3804473
on
https://forum.xda-developers.com/redmi-note-5-pro/development/insigniux-kernel-t3835939 (kernel)
?
Click to expand...
Click to collapse
Thanks for all your effort, the problem seems to have resolved on its own. I'm not sure what it was.
now it's happening to me but it's much more severe. First it started slowly now it's so frequent that the phone might shut down even on boot. This is really frustrating.
I had the same problem with my redmi note 7, flashed stock rom with MI flash tool, fixed everything for me
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
Click to expand...
Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart