Hello,
My mother's phone (redmi note 8 pro 64GB global version) keeps disconnecting and connecting to laptop (Windows 10, Ryzen 5 3500U, both on USB 2 and USB 3 ports) when plugged in via USB cable (used 2 different cables), so basically cannot copy files from the phone.
Tried the same laptop and same cables with a Redmi Note 8T and a Samsung A70 and both worked just fine (so it shouldn't be because of the USB ports nor the cables).
The question is, does anyone know if there are needed any additional drivers loaded apart from what Windows sets up? Did anyone experience this(if so, was there any fix found)?
I have seen a similar post on Acer forums (it was on a Ryzen 5 3550H laptop) so I guess it might be an incompatibility between the MTK driver and AMD processors (Unfortunately there was no usefull information regarding fixing the problem).
I think it has the official MIUI 11 with android 10 installed (not sure if the update was performed or not, I can ask my mom later to confirm).
Unfortunately, the best I could do was to connect remotely to the laptop as I am not able to go and get physical access to the phone.
If I missed any usefull details, I will try my best to find out and fill the gaps.
I have the exact same problem with my laptop which has a ryzen 5 3550h, was wondering about this for days,finally someone asked the question, oh and i also know of the post on acer forums,unfortunately I haven't found a solution,but if someone does,please let us know.
edit: I've also seen a lot of people saying it's a windows 10 issue,but I assure you,it isn't,I've tried on linux as well,except on linux the phone isn't even detected,which further goes to show that it isn't a driver issue,but rather some sort of incompatibility with ryzen based usb hubs and this phone,the zenfone max pro m1 has a similar issue(only occurs during fastboot).'
I'm don't have a wifi connection and my data is limited,but could you try and see if it works with a custom ROM,if it does we can report the issue to xiaomi.
Have you tried plugging into an multi port external usb hub as most have their own chipset and that will sit between your phone and your pc, It`s worth a shot.
Also some motherboard uefi bios you can select a usb 2.0 mode or some type of compatibility mode.
Don't have one ?
Tinderbox (UK) said:
Have you tried plugging into an multi port external usb hub as most have their own chipset and that will sit between your phone and your pc, It`s worth a shot.
Also some motherboard uefi bios you can select a usb 2.0 mode or some type of compatibility mode.
Click to expand...
Click to collapse
Unfortunately don't have a usb hub nor do I think it's worth buying one for this issue (as it is not that bad, I could be using some wireless file transfer I guess but it would be a bit more complicated to set it up remotely xD).
When I'll have the chance, I will try to guide my sister through bios to see what's in there.
pksenpai said:
I have the exact same problem with my laptop which has a ryzen 5 3550h, was wondering about this for days,finally someone asked the question, oh and i also know of the post on acer forums,unfortunately I haven't found a solution,but if someone does,please let us know.
edit: I've also seen a lot of people saying it's a windows 10 issue,but I assure you,it isn't,I've tried on linux as well,except on linux the phone isn't even detected,which further goes to show that it isn't a driver issue,but rather some sort of incompatibility with ryzen based usb hubs and this phone,the zenfone max pro m1 has a similar issue(only occurs during fastboot).'
I'm don't have a wifi connection and my data is limited,but could you try and see if it works with a custom ROM,if it does we can report the issue to xiaomi.
Click to expand...
Click to collapse
Unfortunately I can't do this (as it is not my phone neither do I have access to it)
pksenpai said:
I have the exact same problem with my laptop which has a ryzen 5 3550h, was wondering about this for days,finally someone asked the question, oh and i also know of the post on acer forums,unfortunately I haven't found a solution,but if someone does,please let us know.
edit: I've also seen a lot of people saying it's a windows 10 issue,but I assure you,it isn't,I've tried on linux as well,except on linux the phone isn't even detected,which further goes to show that it isn't a driver issue,but rather some sort of incompatibility with ryzen based usb hubs and this phone,the zenfone max pro m1 has a similar issue(only occurs during fastboot).'
I'm don't have a wifi connection and my data is limited,but could you try and see if it works with a custom ROM,if it does we can report the issue to xiaomi.
Click to expand...
Click to collapse
Huh, weird. Never heard of a usb device not detected on linux (unless it's a hardware problem like a faulty cord). When you say it doesn't show up, I suppose you mean in lsusb? Does dmesg say anything weird?
u8ububu said:
Huh, weird. Never heard of a usb device not detected on linux (unless it's a hardware problem like a faulty cord). When you say it doesn't show up, I suppose you mean in lsusb? Does dmesg say anything weird?
Click to expand...
Click to collapse
i don't think it's a faulty cord,i've tried multiple,on ubuntu the device connects,but charges only,and doesn't appear to be detected,to me it seems like some sort of hardware incompatibility issue between mtk and certain ryzen hubs, as for dmesg,i'm not very familiar with it,but i'll let you know once i understand how to use it.
I do own acer 2500u laptop and on one usb 2.0 port i do observe same behaviour. It is some incompatibility with ryzen/mediatek devices.
What about 3.0 ports?
My laptop has only one usb 3.0 port and it is working fine with the rn8pro.
florynwk3 said:
Hello,
My mother's phone (redmi note 8 pro 64GB global version) keeps disconnecting and connecting to laptop (Windows 10, Ryzen 5 3500U, both on USB 2 and USB 3 ports) when plugged in via USB cable (used 2 different cables), so basically cannot copy files from the phone.
Tried the same laptop and same cables with a Redmi Note 8T and a Samsung A70 and both worked just fine (so it shouldn't be because of the USB ports nor the cables).
The question is, does anyone know if there are needed any additional drivers loaded apart from what Windows sets up? Did anyone experience this(if so, was there any fix found)?
I have seen a similar post on Acer forums (it was on a Ryzen 5 3550H laptop) so I guess it might be an incompatibility between the MTK driver and AMD processors (Unfortunately there was no usefull information regarding fixing the problem).
I think it has the official MIUI 11 with android 10 installed (not sure if the update was performed or not, I can ask my mom later to confirm).
Unfortunately, the best I could do was to connect remotely to the laptop as I am not able to go and get physical access to the phone.
If I missed any usefull details, I will try my best to find out and fill the gaps.
Click to expand...
Click to collapse
Have you tried installing the MTK USB driver correctly?
try to check again in the device manager when you connect the device Redmi Note 8 Pro is there a name portable devices there?
in my opinion it's not the fault of the RN8P device because the RN8P still uses Quallcom hardware for chargers and USB and it's universal..
To be sure to try again another Xiaomi device and is it connected?
Coffeemi said:
Have you tried installing the MTK USB driver correctly?
try to check again in the device manager when you connect the device Redmi Note 8 Pro is there a name portable devices there?
in my opinion it's not the fault of the RN8P device because the RN8P still uses Quallcom hardware for chargers and USB and it's universal..
To be sure to try again another Xiaomi device and is it connected?
Click to expand...
Click to collapse
Every other xiaomi device works perfectly fine, tested the redmi note 7 pro, redmi note 4 and the redmi 7a,as for installing the driver, I've done that several times on different versions of windows as well, if it were a driver issue on windows, it should still work on linux, right? but it isn't even detected, as for device manager, I can't exactly see any new device or anything, but there is a connection sound and a disconnection sound playing on loop(on windows only). I was considering downgrading my bios, but then I found another user with the same laptop on an earlier version claiming to have the same problem.
pksenpai said:
Every other xiaomi device works perfectly fine, tested the redmi note 7 pro, redmi note 4 and the redmi 7a,as for installing the driver, I've done that several times on different versions of windows as well, if it were a driver issue on windows, it should still work on linux, right? but it isn't even detected, as for device manager, I can't exactly see any new device or anything, but there is a connection sound and a disconnection sound playing on loop(on windows only). I was considering downgrading my bios, but then I found another user with the same laptop on an earlier version claiming to have the same problem.
Click to expand...
Click to collapse
if so is it possible that the RN8P device hardware is having problems ??
make sure to return with another computer / laptop and also make sure the data cable is still functioning, also use the USB View application to see all connections on your PC / laptop. You can see and delete several devices that are often connected.
Coffeemi said:
Have you tried installing the MTK USB driver correctly?
try to check again in the device manager when you connect the device Redmi Note 8 Pro is there a name portable devices there?
in my opinion it's not the fault of the RN8P device because the RN8P still uses Quallcom hardware for chargers and USB and it's universal..
To be sure to try again another Xiaomi device and is it connected?
Click to expand...
Click to collapse
I will try to install the MTK USB driver manually and check if it is working. With Redmi Note 8T works fine (but it has the Qualcom Snapdragon).
I will also ask my sister when she has time to try and connect to our desktop (an old intel pentium 4 xD running on windows 7)
florynwk3 said:
I will try to install the MTK USB driver manually and check if it is working. With Redmi Note 8T works fine (but it has the Qualcom Snapdragon).
I will also ask my sister when she has time to try and connect to our desktop (an old intel pentium 4 xD running on windows 7)
Click to expand...
Click to collapse
It'll probably work an an intel computer, it works on my intel core i3 5005u laptop just fine.
I don't think installing mtk usb drivers manually is going to be fruitful but do let me know what happens
Well, the phone connects well on the old intel desktop, on the ryzen laptop even after manually installing the driver is the same issue.
I checked now and the phone is on android 9 MIUI 11.0.3.0 (if that helps).
I guess they'll use either the old computer to copy the videos/photos or I will just help them set up wireless connection.
florynwk3 said:
Well, the phone connects well on the old intel desktop, on the ryzen laptop even after manually installing the driver is the same issue.
I checked now and the phone is on android 9 MIUI 11.0.3.0 (if that helps).
I guess they'll use either the old computer to copy the videos/photos or I will just help them set up wireless connection.
Click to expand...
Click to collapse
I have the same issue, same circumstances, except that I have an intel i7-5500U Laptop. I reinstalled the USB drivers too and there was no effect on the issue. My RN8P keeps connecting and disconnecting from my laptop making file transfer nearly impossible. I also fear to change the recovery of my device in case it disconnects while the process is working. I encountered this issue in November when I first bought the device and I assumed it was a power issue from my laptop's USB port or something. It occurs irrespective of the USB C cables I use as well.
I tried and tested the phone with a cheaper laptop I got from university. It has an Intel M3 CPU I think. In my brief testing, I found no disconnect issue on that device. I am entirely confused as to why this happens. Blame mediatech I suppose.
Oh one more interesting piece of information. My phone appears as a collection of network drives, not as a flash drive. Even my Sd card appeared as a network drive. Could this have something to do with it? (Edit i just tested this again, and the phone now displays my drives as flash drives... weird)
I really want this issue to be fixed haha. I want to flash this phone soon.
pksenpai said:
i don't think it's a faulty cord,i've tried multiple,on ubuntu the device connects,but charges only,and doesn't appear to be detected,to me it seems like some sort of hardware incompatibility issue between mtk and certain ryzen hubs, as for dmesg,i'm not very familiar with it,but i'll let you know once i understand how to use it.
Click to expand...
Click to collapse
Again, what do you mean by "doesn't appear to be detected"? Does the kernel detect it? i.e. does it show up in lsusb and/or dmesg?
In case you're not familiar with those tools, just run lsusb and dmesg (no other options needed) before and after plugging in the device and check if anything changed in the output.
pksenpai said:
I have the exact same problem with my laptop which has a ryzen 5 3550h, was wondering about this for days,finally someone asked the question, oh and i also know of the post on acer forums,unfortunately I haven't found a solution,but if someone does,please let us know.
edit: I've also seen a lot of people saying it's a windows 10 issue,but I assure you,it isn't,I've tried on linux as well,except on linux the phone isn't even detected,which further goes to show that it isn't a driver issue,but rather some sort of incompatibility with ryzen based usb hubs and this phone,the zenfone max pro m1 has a similar issue(only occurs during fastboot).'
I'm don't have a wifi connection and my data is limited,but could you try and see if it works with a custom ROM,if it does we can report the issue to xiaomi.
Click to expand...
Click to collapse
Hii dude i have the exact same problem. I have a redmi note 8 pro and an acer aspire 7 which has a ryzen 3550H chip . I have bought a usb hub and tried it and it worked . But it won't work in fastboot mode . When you turn the device into fastboot mode and connect the device to pc via a usb hub it keeps connecting and disconnecting . I want to install a custom rom on my RN8pro . I some how able to unlock the bootloader and now I'm trying to install custom recovery but because of this issue I can't install it . I have tried installing a lot of adb drivers , Xiaomi drivers, media tek drivers also every drivers on the pc but i think it's not the pc problem. I think it's the phones problem. If you find a solution for this please inform me . If you just want to transfer files from phone to pc then you can buy a usb hub then the phone storage will appear on the pc . But i have better solution. You can download a application called feem it is a wireless file transfer app and It works fine .
pksenpai said:
i don't think it's a faulty cord,i've tried multiple,on ubuntu the device connects,but charges only,and doesn't appear to be detected,to me it seems like some sort of hardware incompatibility issue between mtk and certain ryzen hubs, as for dmesg,i'm not very familiar with it,but i'll let you know once i understand how to use it.
Click to expand...
Click to collapse
I have bought 3 usb c cable . It doesn't work it is not cable problem. It's the phones problem. Media tek drivers and ryzen processor is not compatible
Related
The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
rjsmer said:
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
Click to expand...
Click to collapse
As stated, I have tried to use two other USB cables aside from just the one that came in the package.
Since all cables work on the laptop, but not this computer, I have pretty much singled it out to be a windows or a driver issue. :\
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
scott14719 said:
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
Click to expand...
Click to collapse
PC is i7 920, 12GB DDR3, Intel x58
Laptop is i5 2430M, 6GB DDR3, Sandy Bridge
Both are Win7 Pro, neither have Kies (I always just downloaded the drivers themselves) but I'm downloading it now to give it a try. As of now, nothing recognizes the phone on PC.
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Shuurei said:
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Click to expand...
Click to collapse
Samsung Kies isn't yet compatible with the sgh-m919. Samsung rep told me soon last night
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
SBERG117 said:
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
Click to expand...
Click to collapse
Enabling dev options and USB debugging was the first thing I did once I turned on the phone. Tried it both with and without, still not recognized either way. Still recognized on laptop.
I've also reinstalled windows altogether, since that fixed my issue last time around, but it's no good this time still. Clean install, formatted. No good. Previous steps from first post also taken, still no good. Tried the PDAnet method as well, no good.
At this point I am wondering if it might be an x58 issue, which would really suck, but it's the only thing I can think of given all the steps I have taken.
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
x58 issue
luckyduck69 said:
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
Click to expand...
Click to collapse
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Confirmed x58 and S4/general USB connectivity issues
Shuurei said:
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Click to expand...
Click to collapse
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Shuurei said:
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Click to expand...
Click to collapse
Here's my craziness.
USB connection was working yesterday. Today, it is not.
I have uninstalled/reinstalled the Samsung Windows drivers/Kies
I have even adjusted my southbridge voltage to 1.2V in my BIOS
Still, no joy.
Curiously, when I boot the phone into download/ODIN mode and connect it, ODIN recognizes the connection. Reboot back into normal mode, and no USB connection is recognized. It is not showing up in my Device Manager as an unrecognized device. It just doesn't know it is there (unless phone is in download mode).
UPDATE: Solved. I had installed this ROM (http://forum.xda-developers.com/showthread.php?t=2261013). Reading back over the thread, it provided instructions for re-enabling the USB recognition of the phone. Had to re-enable the developer options and reset USB debugging. Makes sense now.
HI
I'm facing this issue today, I've tried two different laptops, both have Windows 7 x64 installed. I've tried every USB port on the two machines, I've tried with three different cables, I've downloaded and installed every USB driver there is. no use!
I'm out of options here and I can't think where to look further.
any help please?
shuurei said:
the device acts as if it is being charged.
Steps i have taken so far:
-uninstalled t-mo samsung mobile drivers and reinstalled
-deleted (uninstalled) all recognized usb devices via usb deview
-tried to connect without samsung drivers installed and all usb devices uninstalled
-tried to connect with samsung drivers installed and all usb devices uninstalled
-tried to connect without samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on samsung's site (1.5.14.0) and with the one found here on xda from 25apr2013 (1.5.23.0)
-tried to connect using different usb ports
-tried to connect using a different usb port on a different usb controller altogether
the kicker:
Device is recognized instantly... On my laptop.
This means:
-it is not the usb cable i am using (even though i have tried 3 different cables altogether regardless, including the one that came with the phone)
-it is not the device itself
possible: Windows issue? Last time this happened was long ago when i had gotten a mytouch 3g slide. I eventually just reinstalled windows since i had been meaning to then. I don't want to do it now though because i have too many things installed on here to start a fresh install... But i suppose if nothing else works, that's what i'll have to do.
Before that though, i would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
很想帮你啊 可是英文水平比较拙计
ok so now I'm guessing it is not windows, I tried on another machine with Windows Vista and got the same error.
any thoughts, anyone?
Did a factory reset for the phone
no it works!
don't know why
I just picked up this phone a couple days ago and last night tried to get the USB to work with no luck. I've tried everything I can think of. It does work in PTP mode but not MTP mode. I was able to use odin to on it though, so I was able to root it.
I've tried both in linux and on windows xp. I've never had an issue with any phone on linux and have installed/removed drivers numerous times on XP.
Tried 3 different cables, Factory reset with and without USB installed, tried pretty much everything I could find while googling similar problems (removing old registry entries, installed media player, etc)
I have adb installed on my linux box and even with debugging enabled I can't even get adb to connect to the phone.
Definitely something strange going on. Maybe I'll switch to cm10.1 to see if that makes a difference
I cant get my computer (windows 7) to connect with the phone when the phone is on, and was hoping some one might have found a fix.
This might fix it...
Shuurei said:
The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
Here's a link with a list of things to try what you may not have tried to fix your problems.
A small number of devices I have worked on have a weird thing, that the first time I plug the cable into the computer, it connects but won't show up on the screen. unplugging the USB cable from the machine for maybe 3 seconds, and reinserting makes the connection work... go figure! :>)
Aloha and Good Luck!
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335
guys , ive tried everything .. i used to have this issue once in a while , but now its permanent .
1. 4 diff types of cable - check
2. instal uninstall g3 drivers for usb - check
3. restarting everything possible to restart , including power plug off - check
___________
at my moms laptop works like a charm .
both PCs are Win 8.1 64 bit
any ideas? im frustrated .
So on one PC it works, while on the other one does not?
Which OS is on second one?
both 8.1 64 bit
I had this issue with Nexus 5. It was problem in Windows USB drivers. I was messing with them and broke something.
Have you been messing with drivers? And, is laptop in the game or desktop PC?
Reinstalling the Windows would solve it, but I bet it is something with USB drivers. Reinstall first drivers for USB (and not phone USB drivers, I mean drivers for USB port on motherboard).
One thing I didn't see you mention trying is a different USB port. Sometimes individual ports on your computer can die for whatever reason (physical stress, electrical shock, etc).
fire219 said:
One thing I didn't see you mention trying is a different USB port. Sometimes individual ports on your computer can die for whatever reason (physical stress, electrical shock, etc).
Click to expand...
Click to collapse
tried all 10 of them ( asus x99 deluxe )
god that is annoying
DelBoy said:
I had this issue with Nexus 5. It was problem in Windows USB drivers. I was messing with them and broke something.
Have you been messing with drivers? And, is laptop in the game or desktop PC?
Reinstalling the Windows would solve it, but I bet it is something with USB drivers. Reinstall first drivers for USB (and not phone USB drivers, I mean drivers for USB port on motherboard).
Click to expand...
Click to collapse
did the driver reinstall . still nothing
Reinstall the Windows
Hi Guys,
A weird one here for you, I'm already contemplating throwing my phone at a wall that's how long I've been trying to fix it.
I have a LG G3 D855 Gold 32gb model purchased via Kogan in Australia.
The unit is now on Android 5.0 (no updates available for 5.1+) - Software Version V20i-SEA-XX with Build number LRX21R.A1440645925.
This phone is non-rooted with stock ROM etc.
So the issue at hand, I upgraded my Win7 PC via the upgrade option to Win10 to retain my games/files etc.
Now when connecting the phone to the PC it only goes to charging mode and I am unable to click on it within the drop-down to change it to anything else.
I have tried LG G3 drivers, Googles generic drivers, ADB suite drivers. I am unable to adb find the phone, I do not have an Acer Composite device in Device Manager.
Win 10 keeps saying the device is not recognised/malfunctioned.
Tried different cords, double checked the connector on the phone for any dust specs etc.
My PC refuses to work with any driver I have thrown at it, however in each scenario with various drivers, warnings still persist in Device Manager.
Some of the drivers force the phone to connect/reconnect and cause the "ping" sound each time it disconnects and reconnects (with malfunction warning prompts).
This is on Win10 with 64bit Home edition.
I am at my wits end and can't think of anything I haven't tried beyond a factory reset of my phone (hoping not to at this stage as I'm thinking it's driver-related).
It won't let me tether or anything via USB also, same goes with USB debugging, no change.
Lastly which may also help narrow it down, with the phone plugged in BEFORE it gets to the OS, I can change between PTP/MTP and USB charge, however once the Win10 OS loads up, it disconnects/malfunctions and lists Charge Only.
And yes, this phone can connect on my Win7 small PC which I use for testing crap out on.
Any ideas guys?
Let me know if any log files or anything is required.
At this stage I am unable to do a root to the phone (due to adb issues etc) nor can I connect to the internal phone system unless I use in the in-built file explorer.
Edit: *SOLVED*
Ok so turns out the issue is, and this is just my case, my motherboard has various utilities, one of which is a USB 3.0 boost option.
When I did an upgrade to Windows 10, it somehow screwed up various programs on my PC including registry etc.
I reinstalled the particular utility (I was actually trying to fix my graphics clock etc so happy coincidence) which also re-installs the USB 3.0 Boost software which in turn has fixed my USB Ports.
So if you have a custom built PC (my Motherboard being a Rampage 4 Formula). Check the Mobo Utilities/Drivers for any conflicts.
I have the exact same problem, and I can't seem to find a solution for months now. It's really annoying and depressing
nicholsonr said:
Hi Guys,
A weird one here for you, I'm already contemplating throwing my phone at a wall that's how long I've been trying to fix it.
I have a LG G3 D855 Gold 32gb model purchased via Kogan in Australia.
The unit is now on Android 5.0 (no updates available for 5.1+) - Software Version V20i-SEA-XX with Build number LRX21R.A1440645925.
This phone is non-rooted with stock ROM etc.
So the issue at hand, I upgraded my Win7 PC via the upgrade option to Win10 to retain my games/files etc.
Now when connecting the phone to the PC it only goes to charging mode and I am unable to click on it within the drop-down to change it to anything else.
I have tried LG G3 drivers, Googles generic drivers, ADB suite drivers. I am unable to adb find the phone, I do not have an Acer Composite device in Device Manager.
Win 10 keeps saying the device is not recognised/malfunctioned.
Tried different cords, double checked the connector on the phone for any dust specs etc.
My PC refuses to work with any driver I have thrown at it, however in each scenario with various drivers, warnings still persist in Device Manager.
Some of the drivers force the phone to connect/reconnect and cause the "ping" sound each time it disconnects and reconnects (with malfunction warning prompts).
This is on Win10 with 64bit Home edition.
I am at my wits end and can't think of anything I haven't tried beyond a factory reset of my phone (hoping not to at this stage as I'm thinking it's driver-related).
It won't let me tether or anything via USB also, same goes with USB debugging, no change.
Lastly which may also help narrow it down, with the phone plugged in BEFORE it gets to the OS, I can change between PTP/MTP and USB charge, however once the Win10 OS loads up, it disconnects/malfunctions and lists Charge Only.
And yes, this phone can connect on my Win7 small PC which I use for testing crap out on.
Any ideas guys?
Let me know if any log files or anything is required.
At this stage I am unable to do a root to the phone (due to adb issues etc) nor can I connect to the internal phone system unless I use in the in-built file explorer.
Click to expand...
Click to collapse
Try the drivers from this site
http://forum.xda-developers.com/showthread.php?t=2785089
ludoke said:
Try the drivers from this site
http://forum.xda-developers.com/showthread.php?t=2785089
Click to expand...
Click to collapse
Using the drivers on that page you have advised gives the following.
Device Manager shows a Warning on it in USB controllers as "LGE Mobile USB Composite Device". It automatically "malfunctions" according to Windows 10 and I can't change the connection interface on the phone.
Going into the properties on that device in Device Manager lists the following;
This device cannot start. (Code 10)
A device which does not exist was specified.
http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574
This also works for win 10
If u find this helpful rember the thanks button
TheMadScientist420 said:
http://forum.xda-developers.com/lg-g3/help/answer-windows-8-8-1-detecting-lollipop-t2967574
This also works for win 10
If u find this helpful rember the thanks button
Click to expand...
Click to collapse
This didn't work. Already tried
Fixed my problem
I've had the same issue with my LG G3 in being unable to connect the device to my laptop. I'm not sure if the cause was a phone software update or the upgrade from Windows 8.1 to Windows 10. Either way, I searched and fixed it tonight by installing updated drivers. Hope this helps others as well.
Hmmm, I cannot post the link! technobuzz dot net lg g3 drivers
To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!
I think I read somewhere that the MSM Download Tool only works on intel PC's. Is that true? If so can anyone please explain why?
I have a ritzen 3 5300 and have no problem with the msm tool
You've been able to unbrick your phone with it on your amd pc?
You've read wrong. Not only is there no reason for it not to work on any x86 PC, I've had it worked perfectly fine on my AMD laptop.
tylo2001 said:
You've been able to unbrick your phone with it on your amd pc?
Click to expand...
Click to collapse
Yes without problem
MSM Tool on my amd pc doesn't detect my phone no matter what I try
tylo2001 said:
MSM Tool on my amd pc doesn't detect my phone no matter what I try
Click to expand...
Click to collapse
Make sure to disable driver signing on PC, uninstall Qualcomm and OnePlus drivers, reboot PC, download latest Qualcomm and OnePlus USB drivers and install, reboot PC and check in device manager to see if when the phone is in EDL mode that it is recognized as 9008 under ports....
TheGhost1951 said:
Make sure to disable driver signing on PC, uninstall Qualcomm and OnePlus drivers, reboot PC, download latest Qualcomm and OnePlus USB drivers and install, reboot PC and check in device manager to see if when the phone is in EDL mode that it is recognized as 9008 under ports....
Click to expand...
Click to collapse
It works just fine on my intel pc. The only thing I had to do was install qualcomm drivers. Def didn't have to disable driver signing.
Good
TheGhost1951 said:
Good
Click to expand...
Click to collapse
My point was it works fine on my intel pc but not at all on my amd pc. On the amd pc everything works fine, adb fastboot etc but not edl for msm tool.
Has nothing to do with AMD. I have a Ryzen 5600X system and have zero problems. AMD uses the same base X86 instruction set as Intel and Intel actually uses AMD64 for their X64 instructions so there is zero reason for such an incompatibility.
tylo2001 said:
My point was it works fine on my intel pc but not at all on my amd pc. On the amd pc everything works fine, adb fastboot etc but not edl for msm tool.
Click to expand...
Click to collapse
I have also read about the AMD Ryzen having issues with OnePlus. But that was a long time back when I had my OnePlus 3. After that, atleast for the past two years, I have not read any reports about this.
May be your chipset belongs to a particular series which has this problem. Please search the OP 3 forum to find if any solution was found.
EDIT: If my memory serves me right, using a USB hub in the place of the USB port seemed to solve the issue, atleast for some.
EDIT2: Please read THIS and THIS. There are solutions given. Seems like a combination of Ryzen and USB 3 port issue.
TNSMANI said:
I have also read about the AMD Ryzen having issues with OnePlus. But that was a long time back when I had my OnePlus 3. After that, atleast for the past two years, I have not read any reports about this.
May be your chipset belongs to a particular series which has this problem. Please search the OP 3 forum to find if any solution was found.
EDIT: If my memory serves me right, using a USB hub in the place of the USB port seemed to solve the issue, atleast for some.
EDIT2: Please read THIS and THIS. There are solutions given. Seems like a combination of Ryzen and USB 3 port issue.
Click to expand...
Click to collapse
Thanks getting a usb 2.0 hub to use on my amd pc worked.
tylo2001 said:
Thanks getting a usb 2.0 hub to use on my amd pc worked.
Click to expand...
Click to collapse
Glad that I could help.
So it’s not an AMD issue, it’s a USB 3 issue then. That’s not surprising or even unusual. For the record though, MSM Tool has always worked fine with my USB 3.2 Gen 2 Type-C port on my X570 Unify board. Glad that you got it sorted though.
EtherealRemnant said:
So it’s not an AMD issue, it’s a USB 3 issue then. That’s not surprising or even unusual. For the record though, MSM Tool has always worked fine with my USB 3.2 Gen 2 Type-C port on my X570 Unify board. Glad that you got it sorted though.
Click to expand...
Click to collapse
I have the exact same board, and never had issues using the USB Type C port with a thunderbolt cable.
EtherealRemnant said:
So it’s not an AMD issue, it’s a USB 3 issue then. That’s not surprising or even unusual. For the record though, MSM Tool has always worked fine with my USB 3.2 Gen 2 Type-C port on my X570 Unify board. Glad that you got it sorted though.
Click to expand...
Click to collapse
ekin_strops said:
I have the exact same board, and never had issues using the USB Type C port with a thunderbolt cable.
Click to expand...
Click to collapse
I don't think that it is a USB 3 issue simpliciter. Because the USB 3 ports in my laptop with Win 10 (now Win 11) work without issues. It should have been a combination of a particular version of the Ryzen chipset with USB 3 as I said earlier. May be you both have a later version of the chipset in which this issue has been sorted out and the other user has an older version.
TNSMANI said:
I don't think that it is a USB 3 issue simpliciter. Because the USB 3 ports in my laptop with Win 10 (now Win 11) work without issues. It should have been a combination of a particular version of the Ryzen chipset with USB 3 as I said earlier. May be you both have a later version of the chipset in which this issue has been sorted out and the other user has an older version.
Click to expand...
Click to collapse
Or the users are simply not installing the proper chipset drivers. This was an issue even with the Xiaomi flash tool a few years back. People were having issues with USB 3.0 ports, it turned out, that their chipset driver was missing so was the USB 3.0 on Ryzen boards giving issues.
To provide you with some context, I messed up a custom ROM install on my Redmi Note 5 Pro/Whyred Global version/ where the phone starts up and get stuck on the Orangefox Recover logo screen.
I thought I could just reinstall Orangefox via fastboot and format the phone to start fresh but the phone is refusing to be recognized by Windows in fastboot. It's the same Windows 10 PC that I used to unlock the bootloader on this phone and flash a custom recovery a year ago, and now it refuses to recognize my phone altogether.
Its giving me the USB Device Descriptor Request Failed error.
The drivers are not the issue here on my PC, I recently used this PC to unlock my Poco F3 and the procedure on that went flawlessly. But now it's refusing to recognize this phone. To rule out the little stuff, i changed cables, changed and tried different PCs, decided to use a USB 2.0 port on my PC thinking that might be the problem but still no luck.
I was planning to try this guide, but for that, I would need the hardware ids for the phone when its in fastboot mode. So if anyone has the phone, please I beg you give me the hardware Ids. I really want to fix this phone and give it another life.
Just in cast this fails, my last option would be to get the micro USB port replaced. I have gotten the USB port on this phone replaced twice as it used to cause problem when charging, so my final doubts are going to this.
My only evidence against a borked USB port is that the phone used to fast charge fine with this port. And since fast charging utilizes the data cables to negotiate with the fast charger, but I might be wrong about this.
So if anyone can help me regarding this issue, I would highly appreciate it.
https://forum.xda-developers.com/t/fastboot-not-detecting-my-phone.4544585/post-88035749
aIecxs said:
https://forum.xda-developers.com/t/fastboot-not-detecting-my-phone.4544585/post-88035749
Click to expand...
Click to collapse
I tried that , but I am still getting that error. Do you think this might because of faulty USB port?
probably Windows issue. use linux
https://gist.github.com/smac89/251368c8df2ccd645baedc3e1238fdb4
abeel_siddiqui said:
Its giving me the USB Device Descriptor Request Failed error.
Click to expand...
Click to collapse
That's an indication of basic USB enumeration failing.
It could be bad cable, bad port or your device has failed initializing USB.
It's not an indication of anything to do with Windows drivers (at this point).
Renate said:
That's an indication of basic USB enumeration failing.
It could be bad cable, bad port or your device has failed initializing USB.
It's not an indication of anything to do with Windows drivers (at this point).
Click to expand...
Click to collapse
I have also tried swapping cables, the micro USB fault might just be faulty on the phone.
aIecxs said:
probably Windows issue. use linux
https://gist.github.com/smac89/251368c8df2ccd645baedc3e1238fdb4
Click to expand...
Click to collapse
That could be possible, I will try booting into a live Linux environment and try it there.