Greetings, hope you're all staying safe
I got an S20 Ultra, Snapdragon variant. Everything about this phone is amazing honestly expect for one spot...
The Wi-Fi gets ridiculously slow after a while and I mean REAL slow speeds, It doesn't lose the Wi-Fi signal, actually it's almost full all the time.
The Power Plan is on High Performance, no power saving features enabled whatsoever whether in the Wi-Fi settings or anywhere else.
The only temporary solution is to disconnect the Wi-Fi connection and reconnect again and it'll work fine for a while and so on.
It's very frustrating since when it actually works fine the performance is pretty good, I've searched around and found a few people experiencing the same issue but no fix yet.
Hope someone out there figured out a fix, or Samsung releases and update to the fix the issue if it's a firmware bug.
Thanks and looking forward to your help.
Yup mine ultra disconnects completely and won't reconnect unless I turn wifi off and on again
Have you checked the router? To ensure that the router isn't locking up?
tekboi01 said:
Have you checked the router? To ensure that the router isn't locking up?
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Have the same issue , s20 Ultra exynos, connected to a few router in house , after a random moment wifi is gone , have to restart S20U
Similar issue here but S20+ Exynos. WiFi works great for a while and then drops to 1 mpbs saying "Connected without internet". I then have to turn it off and on to get it to work properly.
tekboi01 said:
Have you checked the router? To ensure that the router isn't locking up?
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My Note 9 and my brother's OnePlus both don't have this issue, all my other devices as well.
It's the phone unfortunately and many others experience the same thing but I don't know whether it's a software or a hardware issue.
Mentioned this before. It's really happening. No way to fix a hardware issue.
chieco said:
I've noticed on my S20+ another downside of this heating issue.
When the phone get's hot, the WI-FI speeds drop down to those of a 56k Modem.
I was transferring big files from my NAS via it's app DS File, and while the phone is cool speeds are perfect but, while the phone is hot the speeds drop extremely. A 1GB file that usually takes 30 seconds, now takes a few minutes to finish. Also while watching twitch vie browser and the phone get's hot and the becomes unwatchable because it begins buffering but never ever working unless you stop and let the phone cool down. Same if I use kodi to watch a video of my NAS... after a while the phone gets hot and buffering begins.
Not only the CPU get's throtelled or the phone decides to switch from 120Hz down to 60Hz... NO...! Even WI-FI gets throtelled. I ****ing hate my S20+ for this. **** Samsung for this hot pile of ****.
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chieco said:
Mentioned this before. It's really happening. No way to fix a hardware issue.
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How did you conclude that it's a hardware issue and not a software one?
Also, it has nothing to do with the phone heating up as far as I can tell. It happens randomly even if the phone is just idling and you decided to use it.
That's from my experience. Your issue sounded the same. What makes you think it's a software issue?
chieco said:
That's from my experience. Your issue sounded the same. What makes you think it's a software issue?
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I'd say for two reasons, first if it was a hardware issue it wouldn't appear randomly just like in my situation, it would be persistent instead.
The second and most importantly, is that toggling the Wi-Fi off and then on fixes the issue instantly for a while before it appears randomly again.
S188 said:
toggling the Wi-Fi off and then on fixes the issue instantly for a while before it appears randomly again.
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then we have a different issue. Hope it get's fixed for you. My problem on the other hand is a hardware issue.
My Exynos S20U dropped to really low WiFi speeds today for download only, upload was still full, I have 2x 5ghz routers and both were giving the same low download speed, was about to call ISP but then noticed the red recording light was on the sky box, it was eating all my Download speed, killed the recording and had full bandwidth again, probably unrelated but ideas to check other connected devices
Unfortunately still no actual fix for this issue, it appears randomly. My Note 9 on Android 8 and Note 10+ on Android 9 don't have this issue. I read that some other users with Note 10 and S10 on Android 10 experience the same issue so it's apparently a software issue.
Hope it gets fixed soon, everything about this phone is good so far but this issue is ruining the experience :/
I think i have this issue too!! I've been changing settings on my router for the last two weeks! Is this a software bug?
kk-ftp said:
I think i have this issue too!! I've been changing settings on my router for the last two weeks! Is this a software bug?
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The good news is that it's a software bug as many have and still reporting this issue appearing after updating to Android 10 on the S10 and the Note 10. The bad news is that Samsung is doing nothing about it :/
Related
Suddenly in the last 4 days or so my WiFi on the 5X is incredibly slow. Say if you're downloading an update on the play store or loading a Web page, it will just sit there and try to load. If you give it long enough it will eventually load. It doesn't do this all of the time but seems to be getting worse. I can cut WiFi off and it loads great on lte. My Nexus 6 does fine on WiFi. Anyone else having this problem?
Same here sometimes it works fine and other times it hangs up nexus 5 works fine
Sent from my Nexus 5X using Tapatalk
Reboot router or try forcing 2.4Ghz or 5Ghz in the device's settings.
bblzd said:
Reboot router or try forcing 2.4Ghz or 5Ghz in the device's settings.
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Click to collapse
Thanks for the info but should I really have to do that just to get it to work properly? Everything else from my computer to my other phone's work great.
alnova1 said:
Thanks for the info but should I really have to do that just to get it to work properly? Everything else from my computer to my other phone's work great.
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WiFi issues are common with any device, you could find similar threads in every device forum on XDA. Each home network is different with unique routers, different settings, etc. Basic WiFi troubleshooting steps are the best place to start.
Knowing your WiFi is working is a good start but there's probably a setting or incompatibility somewhere causing the slow downs.
Just an FYI for anyone else that might have this problem. I tried everything and no luck. Google is sending me a replacement.
Hi,
I just recently ditched my galaxy s3 bcoz of the lag, seems like it's better than my new nexus 5x in terms of wifi.
An app from the play store downloaded faster on my s3 than it did on my N 5x.
Out of the box, my 5X was painfully slow on WiFi. Called Google. Tried the usual cast of 'fixes' with no improvement. Google is sending a replacement, but based on my experience with the Nexus 4 (they still haven't fixed the 4's WiFi issues) I am not hopeful. My Nexus 5 works extremely well, so may just keep it for another year or two.
dxreed said:
Out of the box, my 5X was painfully slow on WiFi. Called Google. Tried the usual cast of 'fixes' with no improvement. Google is sending a replacement, but based on my experience with the Nexus 4 (they still haven't fixed the 4's WiFi issues) I am not hopeful. My Nexus 5 works extremely well, so may just keep it for another year or two.
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Click to collapse
I'm kinda feeling the same way.
Tried forcing the device to 2.4ghz or 5ghz in its WiFi settings?
In the WiFi's advanced menu you can force either 2.4 or 5 ghz. Just tested on mine. 5 ghz got the expected ~20 ms ping with 60 mb download speed. And 2.4 ghz got 600 ms ping with 0.1 mb download. Might be interference here at work because there are 15 Bluetooth devices here. Will have to confirm when I get home.
I tried forcing the various ghz, just made wifi not work at all. My download speeds seem fine but I'm getting virtually no upload speeds. Had a 6P I was trying out and it worked fine.
alnova1 said:
I'm kinda feeling the same way.
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Click to collapse
Got the replacement 5X today. WiFi speeds are slightly better, but still grossly unacceptable, as compared to the Nexus 5. Got another RMA and decided there's no 5X in my future. Sticking with the 5.
jackdubl said:
I tried forcing the various ghz, just made wifi not work at all. My download speeds seem fine but I'm getting virtually no upload speeds. Had a 6P I was trying out and it worked fine.
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One of them (2.4Ghz or 5Ghz) may not work if the WiFi network doesn't support that frequency. For instance my aging Wireless G network only supports 2.4Ghz and if I set it to auto I may experience strange WiFi issues, if I set it to 5Ghz it won't work at all.
One of them has to work though or you'd never get any WiFi signal.
dxreed said:
Got the replacement 5X today. WiFi speeds are slightly better, but still grossly unacceptable, as compared to the Nexus 5. Got another RMA and decided there's no 5X in my future. Sticking with the 5.
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That's too bad, WiFi on this phone is twice as fast as the N5. Dual MIMO antennas and double the maximum theoretical bandwidth compared to the N5.
bblzd said:
That's too bad, WiFi on this phone is twice as fast as the N5. Dual MIMO antennas and double the maximum theoretical bandwidth compared to the N5.
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Perhaps I should try another router before giving up on the 5X. I haven't had any issues with the Linksys E4200v2 but one never knows. I'll enable WiFi on the brand-new cable modem and see if it's any better.
Just reviving this thread to see if anyone reached resolution.
I'm seeing consistent 4-6 Mbps downloads on an older 2.5 mixed router. On uploads I see in the 15 Mbps range. Every now and then I'll see downloads in the 20-30 Mbps range.
My laptop on the same router at the same time consistently maxes out at 30 Mbps downloads.
I had identical problems with two 5X's, intermittent & slow wifi, on 2.4G (I don't have a 5G router yet.) My previous Nexus 4's and all other devices worked fine.
BUT, when I upgraded my wireless AP's firmware (it was fairly old) and changed from 40Mhz to 20Mhz band (there is a lot of 2.4G interference in my area) the problems went away completely and it's been solid. I've heard similar stories in other threads about 5X wifi being fixed by router updates.
So try changing to 20Mhz band if you're on 40 now (on 2.4Ghz). Also upgrade your router firmware if it's older.
I'm not making excuses for the phone not working well in this scenario, just saying it made a tremendous difference for me. I wish I had any idea what 'fix' might have been in the firmware updates, but it was like 2+ years worth I skipped over, and it's not documented well. My AP is a Ubiquiti UAP, if anyone has similar.
So I would say to anyone having issues, it's very unlikely your actual phone is bad, but there may be some incompatibility especially with older wifi routers/AP.
Thanks. Tried setting the channel width to 20 mhz w/ no impact. Tried shifting the channel to a less used on and still seeing the same ~4 Mbps download and 11 Mbps upload. I don't get why the download is less than the upload. I had similar issues with a newer router so not sure that's it either...
I saw the exact same, where upload was erratic but generally much faster than download. Unfortunately it's probably not 'new' vs 'old' routers, just some certain feature/algorithm/behavior. Even though it works now for me at home, I have no doubt I'll run into lots of places where I'm on some other wifi and it will degrade horribly again. So although it may be 'solvable', I still consider this a pretty significant issue with the 5X, since most places you have no control over the router.
.... and after about 2 days of good behavior, my 5X is stuck at ~2.75 down, 22 up. So flashing the router only worked temporarily.
It definitely looks like something with backward compatibility with older routers. Nice new 5 ghz router at work and hitting 55 Mbps download speeds. Similar uploads as with my home router. Waiting on a new wireless mesh system for home, so guess I have to deal with it until they ship in Feb.....
My Pixel C is due to be delivered in the next couple of hours and I have a few questions for you seasoned owners:
Is it worth unlocking the bootloader given the 30 second delay and any problems this might cause getting Nougat?
Just how bad is wifi for you now? (This could be a major issue for me as I use my Nexus 10 in my garden at the absolute limit of coverage.)
And does the latest (final) developer preview make for a decent daily driver?
Thanks in advance.
BritSwedeGuy said:
My Pixel C is due to be delivered in the next couple of hours and I have a few questions for you seasoned owners:
Is it worth unlocking the bootloader given the 30 second delay and any problems this might cause getting Nougat?
Just how bad is wifi for you now? (This could be a major issue for me as I use my Nexus 10 in my garden at the absolute limit of coverage.)
And does the latest (final) developer preview make for a decent daily driver?
Thanks in advance.
Click to expand...
Click to collapse
DP5 is very stable and worth the change. I have not unlocked my bootloader due to the delay.
The WiFi is bad. Really bad in my opinion
The bootloader delay is annoying if you restart your tablet a lot, but why should you do? So if you are not shutting down your device at night or every time you dont need it, it should be fine.
The 30-second delay is trivial (to me.) I think it's an odd and intrusive choice, but it's never been a big deal.
I've never had any trouble with the wifi, although it sounds like the mileage varies. I don't usually care how many bars there are as long as it's not dropping off.
So far, I'm very impressed. I've tested the WiFi and, although the speed drops off, the range is really good, probably better than my Nexus 10.
I'm not going to unlock the bootloader, so far I see no reason to.
Nougat is great, zero issues.
2 apps won't work and one screams on loading, but that's about par when moving between devices.
It looks and feels like a really premium device, in real terms it costs the same as my Nexus 10 did at the time but this comes with a keyboard!
I just got my replacement and the latest build of Nougat is awesome, I've been using it as my DD without issue. I can't attest to the wifi because my apartment is small and my neighborhood is crowded.
My main problem is transferring files and getting ADB to recognise the device - I've had both working and now neither is, which is really puzzling and frustrating!
WiFi is bad on mine, on the latest N preview. It picks up my WiFi, but the speed drops from 36mb to anywhere between 2 and 10
This is with the router in the next room
Sent from my P9000 using Tapatalk
mrbubba999 said:
WiFi is bad on mine, on the latest N preview. It picks up my WiFi, but the speed drops from 36mb to anywhere between 2 and 10
This is with the router in the next room
Sent from my P9000 using Tapatalk
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The wifi has been driving me crazy, frequent drop outs, massive speed drops over distance - I'm returning it; which is really frustrating as everything else about it feels so premium, but to release a device they know is so badly flawed and still charge so much for it?!
BritSwedeGuy said:
My main problem is transferring files and getting ADB to recognise the device - I've had both working and now neither is, which is really puzzling and frustrating!
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Click to collapse
If you're using Windows, check device manager and make sure the drivers are installed.
if you're thrilled about the device (like i do) file an RMA with google and they'll send you a refurb but updated Pixel C (serial# should start with 620xxx). I assumed that those with horrific wifi or screen problem probably has one with a serial number beginning with 5A or 5B. Check this thread to see if the one you have is cursed: http://forum.xda-developers.com/pixel-c/general/mapping-problems-to-serial-t3274660
Got my replacement yesterday and so far wifi has significantly improved. When im in the backyard, i noticed that wifi would disconnect about every 10-15min but with the new serial#620, wifi strength is about the same but I have not experience any disconnect around the same place. Hopefully the screen issue hold up on this one as well...
As for bootloader, I have a rooted phone with unlocked bootloader as my main so I'd keep the Pixel C completely stock. I havent found a need to do anything to it yet.
I've had my pixel c since it was released. Don't have any issue with it on wifi... this includes using it throughout a 2500 sqft house that is old construction (lots of natural signal blockers) and in back or front yard. It works about as well as an iPad does in the same environment, perhaps a little slower max speed at the more distant range, but no drop-outs and fast enough to handle HD streaming at the same distances.
For an android tablet I'd still consider it the best that is out there, although the nvidia shield is a cheaper option.
My serial number is 5A22000040. I bought mine in May and have not experienced any of the problems I read here. No screen tints or light leaks. My WiFi has never been an issue. I have run SpeedTest several times and the Pixel does the same as other WiFi devices I have.
I do get a screen blink out every now and again (more than a flicker) but I only seem to notice it when playing Spider Solitaire so I think it is application dependent. Otherwise, this tablet is smoking.
And for a bonus, I through my tablet into my Harley saddlebag (inside a Glock hand bag) and have ridden for days, using the tablet for nightly movie entertainment. I would say I stress it pretty well.
Sent from my Pixel C using XDA-Developers mobile app
I sent mine back as the wifi issues made it too annoying to use, the money was refunded as soon as UPS collected the packages - suggesting Google knew my machine was a dodgy one?
Hi guys, Im very concerned about in the last week I felt the phone gets constantly hot, especially when using wi fi or fat and I've noticed it gets very hot when using walking dead no mans land game connected to wi fi, and even when browsing.
Previously I've used the phone with heavy multitasking and gaming and never had this issue.
Even when charging now I felt the phone get unusually hot.
Before I've notice this heating issue I've flashed and tested a lot of roms, and finally back to OrionOS 2.6.1, this is my actual rom.
I'm with phone for two months and neves had this issue
Any idea of a possible cause and solution???
I'm very concerned because I know the effect of the heating on battery life and overall performance.
I've upload some screenshots of the normal temperature of the phone with gaming or extense browsing.
PD: when I've noticed the heating issue I've flashed a lot of roms to see if is a rom related issue but same issue with all roma even with stock Oxygen and stock kernel.
lol 40 degrees is hot? seriously? my s7 reaches 50+ .. oneplus 3 used to reach 60s :|
Flash a new modem. That should fix it.
Overheating issues
emptyragnarok said:
lol 40 degrees is hot? seriously? my s7 reaches 50+ .. oneplus 3 used to reach 60s :|
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Click to collapse
Yes, my previous phone s6 edge used to work over 50+ mostly of time and nubia z9 even hotter temperatures but OP3 with almost two months of use never used to pass over 40 with about 10 different roms I've used.. That's why I'm concerned now, but maybe it's most a subjective feeling of temperature.
Flashing new modem
kscjx said:
Flash a new modem. That should fix it.
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Click to collapse
Thanks for your quick response, Ill try flashing new modem.. I've read in other posts about some overheating issues related to network searching, so I've turn off network,, enter airplane mode, but with wi fi heating persists, i suspect it's something wi fi related.
dannytgt said:
Thanks for your quick response, Ill try flashing new modem.. I've read in other posts about some overheating issues related to network searching, so I've turn off network,, enter airplane mode, but with wi fi heating persists, i suspect it's something wi fi related.
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Go to location. Three dots top right... Scanning... Check if you have wifi scanning enabled
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
Testing right now
lummujaj said:
Go to location. Three dots top right... Scanning... Check if you have wifi scanning enabled
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
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Click to collapse
Yes lummujaj I've had activated wifi and Bluetooth enabled,, I've disabled both of them, testing if isuue persist, thanks a lot.
dannytgt said:
Yes lummujaj I've had activated wifi and Bluetooth enabled,, I've disabled both of them, testing if isuue persist, thanks a lot.
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I think the overheat problem will be gone. They are known for massive battery drain too
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
Overheating issues
I've tried disabling the location options, also I've tried with wifi totally off but the phone keeps overheating when playing games especially.
dannytgt said:
I've tried disabling the location options, also I've tried with wifi totally off but the phone keeps overheating when playing games especially.
Click to expand...
Click to collapse
It's pretty normal that your phone gets warm while playing games.
dannytgt said:
I've tried disabling the location options, also I've tried with wifi totally off but the phone keeps overheating when playing games especially.
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Click to collapse
Dont know what you call overheating. The phone wont overheat due the thermal throttle. I would start complaining when your battery reaches 45+ (not when charging and using) and your CPU +75. But believe me it wont come that high!
40° is nothing to worry about,
And, gaming,
Of course it get hot when doing gaming...
I'm not sure where else to put this (I searched and found nothing) but has anyone else been impressed by this phones ability to remain cool to the touch? I'm using the stock case that came with the US variant of the phone and aside from an APN issue where signals were going insane and the radio tried to connect to a billion different towers, I have not once noticed the phone getting much above ambient temperature.
Is this normal? Can anyone else confirm that this thing just doesn't get hot?
I'm bringing this up because I've owned/used around 30 different smartphones from all of the major manufacturers and the vast majority get quite warm during several normal tasks.
For instance, on most phones I've used, if the brightness is up and I'm gaming for any extended period of time the phone will get quite warm. If I'm charging and browsing the web, most phones will warm right up. If I'm gaming and charging at the same time, things get toasty. If I'm gaming and quickcharging/turbocharging things get pretty bad. If I'm gaming on a "practically magic" iPhone while it's charging- forget about it. Same goes for most phones and video recording.
The Le Pro 3 has remained completely usable during all of those tasks. It's actually downright creepy being able to heavily game on full brightness while quickcharging without my fingertip being on fire within a few minutes.
rushtest4echo said:
I'm not sure where else to put this (I searched and found nothing) but has anyone else been impressed by this phones ability to remain cool to the touch? I'm using the stock case that came with the US variant of the phone and aside from an APN issue where signals were going insane and the radio tried to connect to a billion different towers, I have not once noticed the phone getting much above ambient temperature.
Is this normal? Can anyone else confirm that this thing just doesn't get hot?
Click to expand...
Click to collapse
This is supposed to be the benefit of the Snapdragon 821 processor; fast but at the same time power efficient....
I hear you. Playing Pokemon Go with a Pro 3 is smooth and cool, I can say that playing for about 10 minutes straight and it gets warm, but not hot. Unlike playing it with my One Plus One, a 5 minute session and it gets hot. This phone totally surprised me :good:
Sent from my LeEco Le Pro3 using XDA Labs
suhridkhan said:
This is supposed to be the benefit of the Snapdragon 821 processor; fast but at the same time power efficient....
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Click to collapse
Obviously they've made strides, but its not just the chipset. Reviews of the pixel, ZTE and Asus 821 phone all mention how the 821 is better than 820 (lol, as in it can't cook an egg) but they all say it gets warm and the pixels seem to have significant heat issues.
The battery isn't getting massively hot even under quick charge despite being enormous and charging very quickly for its size. The screen doesn't seem to emit much heat either though it's not some AMOLED qhd monster but still. I mean it's obvious that the CPU is right below the fingerprint reader as it does get warm but nothing even gets what I'd consider hot especially for a modern flagshipish smartphone.
I've used supposedly power sipping/efficient chipset before as well as stuff like the original moto x which was literally a heat bomb and none of them have done so well. I'm sure it's not the actual best temperature that a phone has ever been but it's like night and day for me!
Kudos to Qualcomm or LeEco or the battery manufacturer or the screen supplier- they all seem to have gotten it right with regards to heat and efficiency.
I even have the speed up box enabled for all relevant apps and have turned off most power saving stuff and the phone is still cooler than every modern smartphone phone I've used including hugely underpowered ones.
rushtest4echo said:
...aside from an APN issue where signals were going insane and the radio tried to connect to a billion different towers,
Click to expand...
Click to collapse
I had a same problem but after moving to CM, no such issues.
4K2K said:
I had a same problem but after moving to CM, no such issues.
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Click to collapse
Good to know, if anyone else has this issue - mine was deleting T-Mobiles default APN and making a MetroPCS one (incorrectly), then deleting that and having it automatically revert back to T-Mobile. Once I cleared everything and manually put Metros APN stuff correctly everything cleared up and has been fine since.
But during that half morning when I couldn't figure out the issue my Pro3 was getting quite warm and I was ready to return the thing. The issue remained even after a factory reset until I manually adjusted the APN.
rushtest4echo said:
Good to know, if anyone else has this issue - mine was deleting T-Mobiles default APN and making a MetroPCS one (incorrectly), then deleting that and having it automatically revert back to T-Mobile. Once I cleared everything and manually put Metros APN stuff correctly everything cleared up and has been fine since.
But during that half morning when I couldn't figure out the issue my Pro3 was getting quite warm and I was ready to return the thing. The issue remained even after a factory reset until I manually adjusted the APN.
Click to expand...
Click to collapse
My situation was different then. APN was fine but it somehow kept frequently switching LTE bands/towers my carrier offer which caused ever frequent signal fluctuation.
Nothing could fix it until I moved to CM.
I have a T-Mo SM-G960U Galaxy S9 (Non-rooted). It's about 3 months old. It's on the latest firmware (G960USQS3ARG8 - Aug 1st, 2018)
All of the sudden this issue started occurring where the phone turns off when the screen turns off?! About half the time it reboots, but other times it just shuts off. This happens if it's charging or not. Crazy enough, this exact thing happened to me when I first got the S9, and they sent this replacement which I've been using for about 3 months with no issues. What're the chances I'd get two phones that have that have the same issue? Obviously, I'm thinking it's something I've installed, but I didn't make any changes when this problem started happening tonight.
I looked thru the recently updated apps, and nothing looks suspicious.
Also tried turning off all the settings that deal with the screen - blue light filter, Always on display, but nothing seems to help.
Put the phone in safe mode, problem still there.
I wiped the cache partition - no joy.
Took out the SD card, still reboots.
Any ideas?
Thanks
seanvree said:
I have a T-Mo SM-G960U Galaxy S9 (Non-rooted). It's about 3 months old. It's on the latest firmware (G960USQS3ARG8 - Aug 1st, 2018)
All of the sudden this issue started occurring where the phone turns off when the screen turns off?! About half the time it reboots, but other times it just shuts off. This happens if it's charging or not. Crazy enough, this exact thing happened to me when I first got the S9, and they sent this replacement which I've been using for about 3 months with no issues. What're the chances I'd get two phones that have that have the same issue? Obviously, I'm thinking it's something I've installed, but I didn't make any changes when this problem started happening tonight.
I looked thru the recently updated apps, and nothing looks suspicious.
Also tried turning off all the settings that deal with the screen - blue light filter, Always on display, but nothing seems to help.
Put the phone in safe mode, problem still there.
I wiped the cache partition - no joy.
Took out the SD card, still reboots.
Any ideas?
Thanks
Click to expand...
Click to collapse
It's really odd but I have a Galaxy tablet that has done the same thing since I've had it but it has something to do with the wifi. As long as it doesn't switch between my 2.4GHz and 5GHz channels it seldom reboots so I had to split my wifi. It still does the reboot thing but not quite as often. I truthfully don't think that your S9 problem would be that though. If you have the Snapdragon version run an app that will check the core temperature. Maybe there's an app causing it to overheat. I say Snapdragon because there was a discussion where folks were saying their phones with the Exynos chip wouldn't read the Temps.
Tel864 said:
It's really odd but I have a Galaxy tablet that has done the same thing since I've had it but it has something to do with the wifi. As long as it doesn't switch between my 2.4GHz and 5GHz channels it seldom reboots so I had to split my wifi. It still does the reboot thing but not quite as often. I truthfully don't think that your S9 problem would be that though. If you have the Snapdragon version run an app that will check the core temperature. Maybe there's an app causing it to overheat. I say Snapdragon because there was a discussion where folks were saying their phones with the Exynos chip wouldn't read the Temps.
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Click to collapse
@Tel864 thanks for the response. Yeah, don't think the wifi thing is the issue. It's weird because it's immediately turns off when the screen is off, so it's almost like a setting "Turn off device when screen is off"...obviously there is no such setting, but I'm baffled.
I installed a simple temp monitoring app, and it's running about 100F, but spikes up to 115F. I'm not sure if that's hot or not? The device feels cool like it always does.