Galaxy S20 Ultra Boot Looping / Shutting Down - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Hi, I have a Galaxy S20 Ultra 512GB from T-Mobile. I have an issue that manifested itself a couple of hours ago, and have never encountered anything like it.
My S20 seems to be shutting itself off every time it boots fully and I have no idea how to fix it. I have tried safe mode, clearing cache, etc. Nothing has fixed it so far.
Is there anyone that could guide me in the right direction to potentially fix this, or do I have an expensive paperweight?
Edit: I have tried factory resetting as well now, and that did nothing to fix the issue. It gets part of the way through setup, then reboots again. Maybe I could be directed to try flashing the latest update file?
Edit #2: I was able to figure out how to fix the issue entirely and no longer require help, unless the issue crops up again.
Edit #3: I have no idea what's causing the issue but it's back. Phone shuts off after some time of use, I have no idea what to do at this point...

In case the issue persists after a factory reset and not using a backup to restore the phone I would suppose that the unit is defective and return it, if possible. If return is not possible, you could try and have Samsung repair it as it must be covered under some warranty, as it is brand new.

corwin_amber said:
In case the issue persists after a factory reset and not using a backup to restore the phone I would suppose that the unit is defective and return it, if possible. If return is not possible, you could try and have Samsung repair it as it must be covered under some warranty, as it is brand new.
Click to expand...
Click to collapse
Yeah... I tried to get into contact with T-Force to have T-Mobile send me a replacement as I am still financing the phone, but it looks like they don't even have it in stock and mistakenly are trying to send me a downgrade S20+ variant instead... Looks like I have a very expensive paperweight on my hands.
As for Samsung, all they were able to offer me at this point was to take it to a service center but with the pandemic limiting everyone to be able to work or go outside I don't think I can even do that at this point.

Nathaniel9001 said:
As for Samsung, all they were able to offer me at this point was to take it to a service center but with the pandemic limiting everyone to be able to work or go outside I don't think I can even do that at this point.
Click to expand...
Click to collapse
In EU Samsung offer courier pickup for repairs ... ask Samsung again if you can send your faulty handset in for repair

Nathaniel9001 said:
Hi, I have a Galaxy S20 Ultra 512GB from T-Mobile. I have an issue that manifested itself a couple of hours ago, and have never encountered anything like it.
My S20 seems to be shutting itself off every time it boots fully and I have no idea how to fix it. I have tried safe mode, clearing cache, etc. Nothing has fixed it so far.
Is there anyone that could guide me in the right direction to potentially fix this, or do I have an expensive paperweight?
Edit: I have tried factory resetting as well now, and that did nothing to fix the issue. It gets part of the way through setup, then reboots again. Maybe I could be directed to try flashing the latest update file?
Edit #2: I was able to figure out how to fix the issue entirely and no longer require help, unless the issue crops up again.
Edit #3: I have no idea what's causing the issue but it's back. Phone shuts off after some time of use, I have no idea what to do at this point...
Click to expand...
Click to collapse
It doesn't say what you tried to do to fix this - so if you haven't already -- I suggest downloading the most recent firmware (via Frija) and then flash in Odin. Don't use the HOME CSC - use the other one, this will force you to wipe data when it first boots up - when finished, it will boot up and you can set it up like a new phone.
If you don't already have it, you can download FRIJA here: https://forum.xda-developers.com/s10-plus/how-to/tool-frija-samsung-firmware-downloader-t3910594
Be sure to use the most recent patched Odin - https://forum.xda-developers.com/android/software/patched-odin-3-13-1-t3762572
If this doesn't work, then it is most likely a hardware issue - but try this first to be sure.
Hope this helps.

Geekser said:
It doesn't say what you tried to do to fix this - so if you haven't already -- I suggest downloading the most recent firmware (via Frija) and then flash in Odin. Don't use the HOME CSC - use the other one, this will force you to wipe data when it first boots up - when finished, it will boot up and you can set it up like a new phone.
If you don't already have it, you can download FRIJA here: https://forum.xda-developers.com/s10-plus/how-to/tool-frija-samsung-firmware-downloader-t3910594
Be sure to use the most recent patched Odin - https://forum.xda-developers.com/android/software/patched-odin-3-13-1-t3762572
If this doesn't work, then it is most likely a hardware issue - but try this first to be sure.
Hope this helps.
Click to expand...
Click to collapse
Hi, I tried exactly this process and the issue came back after a few minutes of using the phone along with a bit of graphical corruption when trying to use the phone. I'm guessing it's definitely a hardware issue. That's too bad though, I tried to get a replacement through T-Mobile and they have none in stock, I guess I'll see if I can get Samsung to replace it.

Good luck!

Geekser said:
Good luck!
Click to expand...
Click to collapse
Thank you! It's been a week now and I made a ticket with Samsung to have the phone repaired the same day I posted about it. I finally received my repaired phone, it turns out there was indeed a bad SoC on the motherboard and they went ahead and replaced the board, so I got to keep the phone I bought. It's too bad I couldn't recover my data, although I don't feel too bad about it anymore.
Mods feel free to close the thread, as this has been solved.

Nathaniel9001 said:
Thank you! It's been a week now and I made a ticket with Samsung to have the phone repaired the same day I posted about it. I finally received my repaired phone, it turns out there was indeed a bad SoC on the motherboard and they went ahead and replaced the board, so I got to keep the phone I bought. It's too bad I couldn't recover my data, although I don't feel too bad about it anymore.
Mods feel free to close the thread, as this has been solved.
Click to expand...
Click to collapse
Glad to hear it all worked out for the best. Hope you enjoy your phone!

Related

Please help LG-G4-H815 not booting up after a shutdown.

I need help, I've got LG-G4 H815 unlocked purchased from ebay brand new.
I had issue of phone warming up from time to time while charging or when I run waze and at the same time play music in car over Bluetooth.
Yesterday my phone shutdown on its own as it got too warm while I was driving.
After that phone is not restarting, I took off battery - let it cool down and tried charging it fully overnight but still looks like it is not restarting. I tried to do the hard reset and it wont even do that. All I see is the LG logo on screen and as I try to charge it using power cable provided by LG it warms up from time to time. The LG logo keeps coming and going from time to time as if phone is trying to reboot but nothing else happens after that.
Is there a way to fix this thing or I should contact Squaretrade for warranty call ?
Anyone can help with this please ?
I've tried putting in new battery assuming it was battery related issue. But all my phone does is reboots and brings to screen which says Android is starting....
It then tries to optimize different apps for Android. But nothing happens - after 10-15 minutes of optimizing app (at most it reaches count of 15-20 apps out of 84 apps) amd then once again phone reboots. This is going on in loop now.
It wont even allow me to factory reset phone using power button + down button combo. Is there any other way to fix this issue ?
Also I bought this online on ebay brand new, and this is H815 variant of device. So whom should I contact for warranty question ?
Will it go in to download mode? Plug it in to a PC whilst off and holding volume up.
El Presidente81 said:
Will it go in to download mode? Plug it in to a PC whilst off and holding volume up.
Click to expand...
Click to collapse
Okay I will give that a try, if it goes in download mode what does that mean ? Is there a way to reset it after connecting to PC/MAC ?
http://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848
If you can get to download mode, you can use the instructions in above link to reflash the phones software. If it still won't boot after a fresh firmware is installed, it's probably a hardware issue and you'll have to return it.
If you have the IMEI number noted, you can check to see if the software version for your specific handset is available here: http://devtester.ro/projects/lg-firmwares/
Was it bought in the EU? If yes, contrary to popular belief, I'm almost certain the seller is responsible for the return for the first 6 months, but I'll need to double check that.
El Presidente81 said:
http://forum.xda-developers.com/g4/general/guide-lg-g4-stock-firmware-to-stock-kdz-t3107848
If you can get to download mode, you can use the instructions in above link to reflash the phones software. If it still won't boot after a fresh firmware is installed, it's probably a hardware issue and you'll have to return it.
If you have the IMEI number noted, you can check to see if the software version for your specific handset is available here: http://devtester.ro/projects/lg-firmwares/
Was it bought in the EU? If yes, contrary to popular belief, I'm almost certain the seller is responsible for the return for the first 6 months, but I'll need to double check that.
Click to expand...
Click to collapse
Thank you I tried using the firmware update to get it back to stock but looks like it is of no avail. Device still keeps rebooting.
I contacted LG for this issue and they wont touch the device because I'm in USA and this is international version of device. I bought this device off of Ebay probably 3 months back. So I don't think if I can contact seller for any exchange.
It might be worth contacting eBay to see what they say.
Did you use PayPal? They might offer some sort of protection.
Not sure what to suggest otherwise, sorry.
El Presidente81 said:
It might be worth contacting eBay to see what they say.
Did you use PayPal? They might offer some sort of protection.
Not sure what to suggest otherwise, sorry.
Click to expand...
Click to collapse
Thanks for your help. I will contact Paypal to see what can be done.
Do you know any other method to HARD reset device back to factory default apart from one in the link ?
Just that method. You're completely reflashing the software on the phone so if it was a software issue, that should have sorted it.
I also have the same problem and when contacted LG US support got the same response, saying its international version only LG UK can support it.
When contacted LG UK, they say they can send repair label only to UK addresses. Not sure what to do, been like this for almost 2months now

Help wifi wont turn on. Stuck on Turning Wifi On

Phone randomly reset and just keeps saying turning on wifi. I dont know what to do please help
Jasonfares said:
Phone randomly reset and just keeps saying turning on wifi. I dont know what to do please help
Click to expand...
Click to collapse
More information is needed
(1) What phone do you have (model number)
(2) What rom do you have
(3) Was there anything you did just before it happened
(4) Have you tried anything to fix it.
tallman43 said:
More information is needed
(1) What phone do you have (model number)
(2) What rom do you have
(3) Was there anything you did just before it happened
(4) Have you tried anything to fix it.
Click to expand...
Click to collapse
I have att d850
Im on stock but have adblock from root
I literally opened spotify and then phone crashed then restarted and wifi wont turn on.
Ive restarted multiple times. Ive turned airplane mode on. Idk what more to do
Jasonfares said:
I have att d850
Im on stock but have adblock from root
I literally opened spotify and then phone crashed then restarted and wifi wont turn on.
Ive restarted multiple times. Ive turned airplane mode on. Idk what more to do
Click to expand...
Click to collapse
Personally I would first delete spotify then reboot see if it fixes it,I personally don't think its the app spotify but worth a try. I would then also backup my data and try a factory reset. If that also does not work consider re flashing a new stock rom.
tallman43 said:
Personally I would first delete spotify then reboot see if it fixes it,I personally don't think its the app spotify but worth a try. I would then also backup my data and try a factory reset. If that also does not work consider re flashing a new stock rom.
Click to expand...
Click to collapse
I backed up some things and im factory reseting right now. What would be a good rom to flash? A while ago this phone was soft bricked and I flashed kitkat and reupgraded to lolipop and this just happened.
Jasonfares said:
I backed up some things and im factory reseting right now. What would be a good rom to flash? A while ago this phone was soft bricked and I flashed kitkat and reupgraded to lolipop and this just happened.
Click to expand...
Click to collapse
To be honest I can't recommend any because I have a LG 855 sorry.
tallman43 said:
To be honest I can't recommend any because I have a LG 855 sorry.
Click to expand...
Click to collapse
**** well I factory reset and its still doing it. I think im just going to go to att tommorow and see whats up
Jasonfares said:
**** well I factory reset and its still doing it. I think im just going to go to att tommorow and see whats up
Click to expand...
Click to collapse
Don't forget if you take it to service to unroot your phone.
tallman43 said:
Don't forget if you take it to service to unroot your phone.
Click to expand...
Click to collapse
wait do what with it? I factory reset it does that not take out the root?
Jasonfares said:
wait do what with it? I factory reset it does that not take out the root?
Click to expand...
Click to collapse
Nope it may remove the app but not root and service will be able to tell if it's rooted..Best way is to flash a stock kdz to get rid of any traces of it.
tallman43 said:
Nope it may remove the app but not root and service will be able to tell if it's rooted..Best way is to flash a stock kdz to get rid of any traces of it.
Click to expand...
Click to collapse
Could you give me a way how with wifi not on the phone?
Jasonfares said:
Could you give me a way how with wifi not on the phone?
Click to expand...
Click to collapse
Sorry I don't understand your question? do you mean how to flash a stock kdz if so look here >> http://forum.xda-developers.com/showthread.php?t=2785089 <<
Hi, sorry to hijack the thread but my LG G3 d855 is exactly the same. on 29th December i noticed that the wifi wasn't connected to my home network, so did a reboot and still the same. I spent an hour or 2 googling this to find i wasn't the only one. Most had suggested a factory data reset, however said that this doesn't always work. I tried that and still the same so rang my network provider who passed me through to LG UK. It was booked in for a repair and collected on the 5th Jan. I got the phone back on the 26th Jan, and it took me less than 10 minutes to get the same wifi not connecting issue again. On the repair note it states they have changed the ic/pa/filter and updated the software to v20l (although I'm sure i was on later than that anyway). I rang LG again and it was collected the next day. I received the handset on tuesday, and the note this time said software updated, phone tested. I put the battery in, turned the phone on and within a minute found that the wifi would not turn on at all. I also noticed that the build version was V20h, which is a downgrade from the version that was on the phone when i sent it back to them.
I have rang LG again, and was told that they would look at it, but that i might need a new phone. When i questioned the new phone statement and asked why i needed to buyt a new phone, the woman didnt answer me. Anyway, the phone is getting collected today, and i really dont hold out much hope that it will be repaired. I have mailed LG direct to complain about this but i am at the point where i might move away altogether from LG. I am stuck until June waiting for my contract to expire, but am so frustrated with LG and their repair service as they have had my phone over a month now and havent fixed it.
This phone (g3) have bad quality components....my last lg....back to Samsung....I want my S5 again or a new S7 or note 4. Fantastics super amoled displays, great conections, all works. I'm tired of suffering...kkk
labpedro said:
Hi, sorry to hijack the thread but my LG G3 d855 is exactly the same. on 29th December i noticed that the wifi wasn't connected to my home network, so did a reboot and still the same. I spent an hour or 2 googling this to find i wasn't the only one. Most had suggested a factory data reset, however said that this doesn't always work. I tried that and still the same so rang my network provider who passed me through to LG UK. It was booked in for a repair and collected on the 5th Jan. I got the phone back on the 26th Jan, and it took me less than 10 minutes to get the same wifi not connecting issue again. On the repair note it states they have changed the ic/pa/filter and updated the software to v20l (although I'm sure i was on later than that anyway). I rang LG again and it was collected the next day. I received the handset on tuesday, and the note this time said software updated, phone tested. I put the battery in, turned the phone on and within a minute found that the wifi would not turn on at all. I also noticed that the build version was V20h, which is a downgrade from the version that was on the phone when i sent it back to them.
I have rang LG again, and was told that they would look at it, but that i might need a new phone. When i questioned the new phone statement and asked why i needed to buyt a new phone, the woman didnt answer me. Anyway, the phone is getting collected today, and i really dont hold out much hope that it will be repaired. I have mailed LG direct to complain about this but i am at the point where i might move away altogether from LG. I am stuck until June waiting for my contract to expire, but am so frustrated with LG and their repair service as they have had my phone over a month now and havent fixed it.
Click to expand...
Click to collapse
Yea Ive been a month without WiFi on it and I've taken it to 2 phone repair shops and its been said to be a motherboard problem and lg would have a big fee to fix it. I'm going to get a new phone soon because this problem is happening a lot right now with lgs
Jasonfares said:
Yea Ive been a month without WiFi on it and I've taken it to 2 phone repair shops and its been said to be a motherboard problem and lg would have a big fee to fix it. I'm going to get a new phone soon because this problem is happening a lot right now with lgs
Click to expand...
Click to collapse
Well, update so far is they have "repaired" the handset and its on its way back to me so will get it on monday. I was going to bet a guy at work that it wouldnt be repaired but he wouldnt take the bet. if its still not fixed i think i need to go down the replacement route. I have tried to be polite about this, but the fact that they have ignored 3 emails from me trying to raise a complaint, numerous tweets and facebook messages is making me feel like LG are not a company that can be trusted. I realise that I am a tiny insignificant stone on the bottom of their shoe and am meaningless in the grand scheme of things, but i've never dealt with a company that simply ignores you....
I will update on monday when i turn the phone on
So as a follow up, I got the phone back on Monday and so far it is working fine, WiFi is connecting with no problems. The fix that has been reported is replacing the mainboard. 1 niggle now though is that there is now a hiss in the headphones that comes and goes which wasn't there when i sent the phone in for the million repair attempts. I cant be bothered to go through the hassle of reporting it and sending it off for repair so I'm just going to live with it (its not too bad, just annoying when the music is quiet or paused). I only have a couple of months before I can upgrade, and had thought about a G4 or G5 but after the past 2 months i don't think i'll bother.
Ray
labpedro said:
So as a follow up, I got the phone back on Monday and so far it is working fine, WiFi is connecting with no problems. The fix that has been reported is replacing the mainboard. 1 niggle now though is that there is now a hiss in the headphones that comes and goes which wasn't there when i sent the phone in for the million repair attempts. I cant be bothered to go through the hassle of reporting it and sending it off for repair so I'm just going to live with it (its not too bad, just annoying when the music is quiet or paused). I only have a couple of months before I can upgrade, and had thought about a G4 or G5 but after the past 2 months i don't think i'll bother.
Ray
Click to expand...
Click to collapse
How much did you pay for LG to repair it?
Jasonfares said:
How much did you pay for LG to repair it?
Click to expand...
Click to collapse
so sorry for late reply, didnt know you had asked a question. Mine was done under warranty (apparently LG have a 2 year warranty with Three) so mine was fixed under that. I would guess that it would of been about 100 quid though for the work that they did, if not more. It took them far too many attempts to fix it though, which has left me with a bitter taste towards LG, so not sure whether to get the G5 next, the G4 or move onto a different make altogether
labpedro said:
so sorry for late reply, didnt know you had asked a question. Mine was done under warranty (apparently LG have a 2 year warranty with Three) so mine was fixed under that. I would guess that it would of been about 100 quid though for the work that they did, if not more. It took them far too many attempts to fix it though, which has left me with a bitter taste towards LG, so not sure whether to get the G5 next, the G4 or move onto a different make altogether
Click to expand...
Click to collapse
I actually havent got it repaired and im still using it. I called lg and they told me there was a one year warranty on the g3 so im just keeping it until i decide on a new phone to get

Phone won't pass the LG screen

my phone is rooted i'm on 13B everything was fine since i got my phone back in august till today i was listening music and was gonna skip to next song that moment is when my phone froze completely after pressing the power button the phone reboot by itself but got stuck on the lg screen i removed the battery after a few attempts it turned on. after 30 minutes or so it rebooted it self again but now even removing the battery it won't pass the lg screen. any ideas? suggestions?
probably the same problem a lot of other people are having. I also had the same symptoms as you, on rooted 13B.
you can try resetting or reflashing your phone but most likely you need a replacement.
theirs a problem with the motherboard going bad, i just had the same problem and lg sent me a replacement under warranty but i wasnt rooted
dagnisaun said:
probably the same problem a lot of other people are having. I also had the same symptoms as you, on rooted 13B.
you can try resetting or reflashing your phone but most likely you need a replacement.
Click to expand...
Click to collapse
bayniner said:
theirs a problem with the motherboard going bad, i just had the same problem and lg sent me a replacement under warranty but i wasnt rooted
Click to expand...
Click to collapse
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
killa408shark said:
Update!
i called verizon they sending me a replacement. just to let you know i flashed 13B KDZ but the bootloop was still there i let my phone on and finally turned on quickly i did a factory reset and booted up normal and its working again. still im gonna send it back. just sharing my experience maybe for other people might work too.
Click to expand...
Click to collapse
How were you able to flash 13B if it was stuck in a bootloop, ive already recieved my replacement but id like to factory reset my old one before i send it back
bayniner said:
How were you able to flash 13B if it was stuck in a bootloop, ive already recieved my replacement but id like to factory reset my old one before i send it back
Click to expand...
Click to collapse
I put the phone in download mode and flashed 13B KDZ. But unfortunately my phone got back in the bootlop. Good thing I'm gettingmy replacement
It's a hardware issue, not software. A lot of the earlier G4s have "loose contacts" that cause the bootloop to occur. LG has acknolwedged it and are replacing any affected phones without incident. Just call verizon and they'll ship a new one.
Yup, happened to me just his week. VZW shipped another one to arrive the next day. FWIW, I strongly recommend everyone backup their phone to removable SD card using LG's on board Backup utility. If this challenge happens to you, getting back up and running quickly will be much easier if you have this backup ready to go.
...my $.02.
Happened to me as well last night. Took it back to Verizon today and they are sending me another one. I didn't have insurance and no questions were asked. Obviously they recognize the problem. Last LG phone I will own! Unless the G5 is insane. Hehe
Happened to me as well, yesterday. Interesting how this is happening to everyone at almost the same timeframe. I'll take it to Verizon to get a replacement shipped.
I had the same problem, and contacted LG support and they said it will take 9 business days to repair the phone. This seemed like an awful long time to be without a phone, I asked if there was any way to speed the process up and they said no. Thankfully I was able to borrow a phone from work for the duration of the repairs. Considering how this is a major problem with many handsets, I think LG is handling the whole situation pretty badly.

Phone becoming increasingly unresponsive?

Hi. I have a genuine AT&T note 4 that I got when it was released, ergo it's fairly old. Ever since a few days ago, the phone has been slow to open things, freezing for a few seconds before responding trying to do just about anything. When it "freezes" after I attempt to do something (like open an app, swipe a page, use keyboard, turn off wifi, etc etc) absolutely nothing responds; the 2 buttons on the front, the power button to turn the screen off, nothing. The time that it stays frozen has increased, and now it might stay frozen so long i just take the battery out.
The oddest thing about this to me is that the phone will function normally, too; it still functions fast and responsively 50% of the time, it doesn't freeze every time i try to open something, for example. There seems 0 pattern to it. I've already tried a factory reset, helped a little at first and now seems the same again.
What do I do? What's wrong with it?
If it's still under warranty get it replaced. Mine did the same last month and was able to get a replacement through my Square Trade warranty service. Resetting the phone didn't help with issue either and that's ATT Best Buy, Samsung will recommend doing 1st.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Grr said:
If it's still under warranty get it replaced. Mine did the same last month and was able to get a replacement through my Square Trade warranty service. Resetting the phone didn't help with issue either and that's ATT Best Buy, Samsung will recommend doing 1st.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
I doubt it is, and my screen is cracked too, so I don't think they'd take it. If they would though, a new phone would be nice lol
Try to reset cacne by going to recovery mode
Sent from my Samsung Galaxy Note 4 using XDA Labs
Try a factory reset. I had issues similar to yours and it definitely helped. Be sure to back your data up before hand.
Seams like bad nand flash. I had same issue with my nexus 7 2012. That thing has so many annoying issues that i sold it eventually. Try resetting and cache clear and do not install any 3rd part app for few days. If it stays smooth and fast then its app issue not the nand issue. If starts to behave as expected stuck 50? of time then it is definitely nand issue only hardware fix (replacement will fix it).
If you are a curious type like me you should try odin. It will reset every thing of your device and probably fix any known software issue (flashing has risk u may brick your device)
xateeq said:
Seams like bad nand flash. I had same issue with my nexus 7 2012. That thing has so many annoying issues that i sold it eventually. Try resetting and cache clear and do not install any 3rd part app for few days. If it stays smooth and fast then its app issue not the nand issue. If starts to behave as expected stuck 50? of time then it is definitely nand issue only hardware fix (replacement will fix it).
If you are a curious type like me you should try odin. It will reset every thing of your device and probably fix any known software issue (flashing has risk u may brick your device)
Click to expand...
Click to collapse
It's not smooth and fast, so I tried to reset with ODIN and resulted in more problems.. refer to
http://forum.xda-developers.com/note-4-att/help/numerous-problems-flashing-stock-t3458982
and help if you can please!
thank you.
I am afraid I have only bad news, I myself did a odin flash oday twice and it went through without a hitch. It seams like odin failed to write to a partition hence failed the over all process. My previous statement is valid. Your phones nand memory is at its last breath. If u cant affort to replace your phone then try getting it repaired. A motherboard replacement sbould fix the issue. Ebay search can belp you with that and. Ite 4 is an old device so replacement should be faily easy to find.

Question *Urgent Help* Bricked Pixel 6 Pro

I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Tombo12 said:
I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Click to expand...
Click to collapse
I assume you didn't flash, at the minimum , the A13 bootloader to both slots or sideload the OTA after updating to A13 before doing this? If not, sounds like your device may have reverted to the A12 slot and ended up a brick due to the new ARB/eFuse shenanigans. The symptoms you describe are what happens when this occurs.
Luckily, it sounds like Google has been good at replacing devices that have encountered this so I would RMA it.
Lughnasadh said:
I assume you didn't flash, at the minimum , the A13 bootloader to both slots or sideload the OTA after updating to A13 before doing this? If not, sounds like your device may have reverted to the A12 slot and ended up a brick due to the new ARB/eFuse shenanigans. The symptoms you describe are what happens when this occurs.
Luckily, it sounds like Google has been good at replacing devices that have encountered this so I would RMA it.
Click to expand...
Click to collapse
Ahhh I'm from the UK. I only got the phone just a month ago too and now this has happened. I checked on the their Uk site i can take it to a local mobile carrier and they've stated that they will do the repair next day. I might just do that tomorrow if not then I'll speak to Google.
Tombo12 said:
Ahhh I'm from the UK. I only got the phone just a month ago too and now this has happened. I checked on the their Uk site i can take it to a local mobile carrier and they've stated that they will do the repair next day. I might just do that tomorrow if not then I'll speak to Google.
Click to expand...
Click to collapse
Good luck! Let us know how things go.
roirraW edor ehT said:
Good luck! Let us know how things go.
Click to expand...
Click to collapse
Some News for everyone!
So I spoke to Google and they was fine about it phone not working went through some troubleshooting tricks neither of the options worked. The rep on the phone gave me two options Send it into Google for a repair and they'll send me over a replacement 6 Pro whilst its being worked on. If they can't fix it they'll let me keep the phone but if all is well with the phone then I'll need to return it back otherwise I'll get charged for it.
The second option is sending it in for a repair at a local authorized repair center. Luckily there is one 10-15 minutes away from me but the annoying thing is all bookings are available during my working hours but the place has 5* reviews and can get the phone repaired within the same day.
So I might just go for my second option tbh seems alot more convenient and less hassle of having to send a phone away to Google and wait 10 days for a repair which can be done within a day by a repair center that is less than 10 mins away from me and has all parts available to hand out.
Btw the repair center near me is called Ismash. There's one nearby me in London.
Awesome news! There are at least a handful of other users who have reported getting bricked since Android 13 came out August 15th, and I believe all of them reported good news from Google for repairs, but I don't have any idea if any of them were in the UK, so glad it's going to work out there too.
Tombo12 said:
Some News for everyone!
So I spoke to Google and they was fine about it phone not working went through some troubleshooting tricks neither of the options worked. The rep on the phone gave me two options Send it into Google for a repair and they'll send me over a replacement 6 Pro whilst its being worked on. If they can't fix it they'll let me keep the phone but if all is well with the phone then I'll need to return it back otherwise I'll get charged for it.
The second option is sending it in for a repair at a local authorized repair center. Luckily there is one 10-15 minutes away from me but the annoying thing is all bookings are available during my working hours but the place has 5* reviews and can get the phone repaired within the same day.
So I might just go for my second option tbh seems alot more convenient and less hassle of having to send a phone away to Google and wait 10 days for a repair which can be done within a day by a repair center that is less than 10 mins away from me and has all parts available to hand out.
Btw the repair center near me is called Ismash. There's one nearby me in London.
Click to expand...
Click to collapse
Great to hear! If you end up taking it to the repair shop, please let us know what repairs they did (I'm guessing replacing the motherboard) and what they said was wrong with it (e.g. If it was an eFuse problem). Thanks and good luck!
Lughnasadh said:
Great to hear! If you end up taking it to the repair shop, please let us know what repairs they did (I'm guessing replacing the motherboard) and what they said was wrong with it (e.g. If it was an eFuse problem). Thanks and good luck!
Click to expand...
Click to collapse
i am also very curious if it actually needs a motherplace replacement or simply a reflash using a JTAG (or similar specialized tool) to get it out of the bricked state.
Tombo12 said:
I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Click to expand...
Click to collapse
My 6 pro did this last weekend, when I was rooted I decided to flash a file to change the font and I missed the part it would work on 13 as long I deleted a certain file for the lock screen, it boot looped a few times, apparently it tried to load from slot B where android 12 was still flashed, and it hard bricked, no button combo would work, completely bricked, it was fully charged when this happen, so I RMA`d with google and my old device is suppsoed to be delivered to Texas today, then hopefully tomorrow my if I`m lucky that my replacement gets shipped.
2015Ducatimulti said:
My 6 pro did this last weekend, when I was rooted I decided to flash a file to change the font and I missed the part it would work on 13 as long I deleted a certain file for the lock screen, it boot looped a few times, apparently it tried to load from slot B where android 12 was still flashed, and it hard bricked, no button combo would work, completely bricked, it was fully charged when this happen, so I RMA`d with google and my old device is suppsoed to be delivered to Texas today, then hopefully tomorrow my if I`m lucky that my replacement gets shipped.
Click to expand...
Click to collapse
Great. If you try again to be on the safe side, download this app and install font manager
GitHub - Fox2Code/FoxMagiskModuleManager: A module manager for Magisk because the official app dropped support for it
A module manager for Magisk because the official app dropped support for it - GitHub - Fox2Code/FoxMagiskModuleManager: A module manager for Magisk because the official app dropped support for it
github.com
Just use termux and type
Code:
su -c manage_fonts
Tbh I'm not 100% it works on A13, but I tried it on the a13 beta and it worked.
verszipo said:
i am also very curious if it actually needs a motherplace replacement or simply a reflash using a JTAG (or similar specialized tool) to get it out of the bricked state.
Click to expand...
Click to collapse
I can almost 100% guarantee that they fix it through the USB port. When its going into the bricked mode, it is no doubt going into a special recovery mode that isn't documented publicly.
96carboard said:
I can almost 100% guarantee that they fix it through the USB port. When its going into the bricked mode, it is no doubt going into a special recovery mode that isn't documented publicly.
Click to expand...
Click to collapse
bro any idea how to alive again with usb port even hard brick and show only usb serial port
Any update? I have the same issue, anti-rollback has caused my phone to become soft bricked and experiences WebView crashes, along with other problems.
Lughnasadh said:
I assume you didn't flash, at the minimum , the A13 bootloader to both slots or sideload the OTA after updating to A13 before doing this? If not, sounds like your device may have reverted to the A12 slot and ended up a brick due to the new ARB/eFuse shenanigans. The symptoms you describe are what happens when this occurs.
Luckily, it sounds like Google has been good at replacing devices that have encountered this so I would RMA it.
Click to expand...
Click to collapse
What does RMA stand for??
liammmmnnnn said:
What does RMA stand for??
Click to expand...
Click to collapse
Return Merchandise Authorization.
Tombo12 said:
I'm kinda screwed here and I really really need some help.
So I basically rooted my Pixel 6 Pro just out of boredom and wanted to tweak some stuff with the rooted version. In the end, I decided that it wasn't worth rooting as most things i can do i could already do on stock like customization and other things. Anyway long story short I've tried to Use the google flash recovery tool I wasn't looking where i was clicking and ended up flashing 12 by accident It *Was on 13 at the time* had it got near to the end but it kept booting me to this one section called "fastbootd" I hit factory reset and from there it done the reset and now the phone no longer starts or doesn't even displays the charging percentage.
I've plugged it into a computer nothing pops up no noise from my computer to say it has connected.
I've also tried to use power + down for 30 seconds - didn't do nothing.
Has anyone got out of this issue? Is this a Hard Brick?
I've plugged it into a charger and will see what happens tomorrow. I genuinely think its the battery has fully drained.
Cause I've ran out of ideas to try things and I need your expertise on this guys.
Your help will really be appreciated.
Click to expand...
Click to collapse
When I bricked my device, I had to hold power + down or up, I don't remember, for like two minutes straight while it was connected to my pc, try

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