The phone won't boot at all, I've tried all the volume+power button combinations possible, not a single response/vibration. I installed the htc sync/drivers and it's not recognized on my pc, doesn't appear in device manager or adb devices. The power led turns on when I plug it in at least.
Backstory as you'd ask how someone could manage this: I was running a mostly stock 4.4.4 rom for the past month, no problems here. Decided to upgrade tothis 6.0 rom (MRA58K.H11), opted for some tweaks in aroma, nothing too special,
it ran with no problems for the evening. Today the alarm ringed at 9am, I disabled it, woke up at ~11am and here we are, black screen.
I was running TWRP and had no problems with 6.0 roms in the past.
Does the charging LED come on, and stay on? What color LED?
Try charging for several hours (overnight) then hold power+vol up, or holding just power (for a minute or so) with and without the charger connected.
The red led stays on if it's plugged in, which it was for most of the day. Other than that there's 0 feedback from the phone, black screen, all the button combinations do nothing, not recognized on any pc, etc.
I'll take it to warranty and hope they don't care about the unlocked bootloader and stuff.
NexusR7 said:
The red led stays on if it's plugged in, which it was for most of the day. Other than that there's 0 feedback from the phone, black screen, all the button combinations do nothing, not recognized on any pc, etc.
I'll take it to warranty and hope they don't care about the unlocked bootloader and stuff.
Click to expand...
Click to collapse
Your device is not 100% dead, mine was(no led's while charging...). While is pluggen in PC, try and hold few minutes(i held 8 minutes, YES 8 MINUTES) all buttons, volume + and - and power button, and it turned itself on lol.
Imotep95 said:
Your device is not 100% dead, mine was(no led's while charging...). While is pluggen in PC, try and hold few minutes(i held 8 minutes, YES 8 MINUTES) all buttons, volume + and - and power button, and it turned itself on lol.
Click to expand...
Click to collapse
I tried what you said for 10 minutes and there was no response, my fingers hurt now tho
NexusR7 said:
I tried what you said for 10 minutes and there was no response, my fingers hurt now tho
Click to expand...
Click to collapse
Be patient. Try few times(30-40 times, im not joking).
Hi guys,
Yesterday suddenly when i was in a call my (htc desire 820 dual sim) phone got off after that i tried to restart it went to bootloop and i tried voldown+power button and i was able to enter fastboot mode once i enter after few suddenly phone made a strange noise and it got off now the led is blinking and i tried charging it for one hour ,tried pressing volup+power button,voldown+power button,both volup+voldown+power button there's no response if i connect it to pc the phone led is blinking and pc isn't detecting my phone if i connect it to wall charger the led blinks but there's no other response please kindly help me to resolve the issue
??
thanks in advance
Orange light blinking and phone won't turn on?
Hi guys give this a try next time you're phone has a orange blinking light. Especially for those phones that have a non removable Battery in there phones like htc 820 or an iPhone. Ok so unplug your phone press the power button 10 times at 1 second intervals to discharge it, then hold the power button for 16-30 seconds until it turns on. Then plug it up to the charger to properly charge even if it says it's charged. Hope that helps you guys out.
Credits goes to Charkoftboo member.
xpvijay said:
Hi guys,
Yesterday suddenly when i was in a call my (htc desire 820 dual sim) phone got off after that i tried to restart it went to bootloop and i tried voldown+power button and i was able to enter fastboot mode once i enter after few suddenly phone made a strange noise and it got off now the led is blinking and i tried charging it for one hour ,tried pressing volup+power button,voldown+power button,both volup+voldown+power button there's no response if i connect it to pc the phone led is blinking and pc isn't detecting my phone if i connect it to wall charger the led blinks but there's no other response please kindly help me to resolve the issue
??
thanks in advance
Click to expand...
Click to collapse
WOW... my phone is alive!! All i did now was:
I tried charger from my galaxy core (same amperage like htc 820 = 1A) but i used original cable from my htc charger. The led was still blinking so i decided to "knock" the back panel (around the place where connector from batterry is), then i pressed vol and vol- and power button for around 20-30s, then i pressed vol- and power button for around 30s then i released everything, then i pressed power button for 10sec and my phone turned on!!! im so happy! my phone is still on warranty but i live abroad now so i need to send it to my country to start warranty procedure but no im free of this!
Thank You guys for pushing me to try once more the magical tricks with cables, chargers and buttons
Btw.
My batterry is now 100% = that means it was charging all the time?
i don't know what was that but i am happy that it work now.
Hii...I'm facing exactly same problem...Did you fix it?
My phone goes to bootloop everytime I start it. HBOOT and Fastboot are working fine although!
Hello everybody,
2 days ago, my Google Pixel XL received the January patch and downloaded it. It installed the first step flawlessly, but the second phase took a lot of time (the progress bar was staying around 50% for at least 60 minutes). Since I was not watching my phone during the rest of the process, I cannot say precisely what happened, but as I wanted to look how far the progress bar is, the phone did not respond anymore.
here is a summary of the situation:
- it is the pixel XL with 128GB of memory directly bought on the Google store
- the battery was fully charged before the update began, an it was approximately around 85% as I looked at the progress bar for the last time
- the phone was not hot during or after the update
- the screen is now black and does not display anything (I have tried everything I thought about: it is definitely black and nothing happens anymore, even when plugged for charging, or when connected to a PC (the USB communication with the PC is not building up anymore))
- the phone react only when the power button is maintained pressed for several seconds: it vibrates briefly, but nothing more happens
- the phone was never rooted, there was no "unknown sources" app installed (I had Cerberus installed but have uninstalled it 2 days before the Android patch was installed), and the USB debugging is not activated
- I called the Google support and they immediately proposed to ship a replacement device (they did not ask me to do some tries)
I have tried to discharge the battery by maintaining the power-on button pressed during hours: the red led then turns on when the charger is plugged in, but the screen stays black.
If somebody has an idea of a test I could make, I would appreciate the held.
Thanks a lot in advance for your suggestions.
Best regards
Vincent
Have you held power and volume down for 14 seconds?
vincent.lorentz said:
Hello everybody,
2 days ago, my Google Pixel XL received the January patch and downloaded it. It installed the first step flawlessly, but the second phase took a lot of time (the progress bar was staying around 50% for at least 60 minutes). Since I was not watching my phone during the rest of the process, I cannot say precisely what happened, but as I wanted to look how far the progress bar is, the phone did not respond anymore.
here is a summary of the situation:
- it is the pixel XL with 128GB of memory directly bought on the Google store
- the battery was fully charged before the update began, an it was approximately around 85% as I looked at the progress bar for the last time
- the phone was not hot during or after the update
- the screen is now black and does not display anything (I have tried everything I thought about: it is definitely black and nothing happens anymore, even when plugged for charging, or when connected to a PC (the USB communication with the PC is not building up anymore))
- the phone react only when the power button is maintained pressed for several seconds: it vibrates briefly, but nothing more happens
- the phone was never rooted, there was no "unknown sources" app installed (I had Cerberus installed but have uninstalled it 2 days before the Android patch was installed), and the USB debugging is not activated
- I called the Google support and they immediately proposed to ship a replacement device (they did not ask me to do some tries)
I have tried to discharge the battery by maintaining the power-on button pressed during hours: the red led then turns on when the charger is plugged in, but the screen stays black.
If somebody has an idea of a test I could make, I would appreciate the held.
Thanks a lot in advance for your suggestions.
Best regards
Vincent
Click to expand...
Click to collapse
How long have you had it plugged in? It sounds like the battery is empty.
Try to leave it on the charger for a couple of hours.
If it does not boot by pressing the power button, you can try to boot bootloader by pressing volume down and power at the same time.
The battery has been fully charged, so I am pretty sure that it is not the battery (the phone has been plugged in for more than 12 hours to recharge it).
I have also tried every button combination that I know and that I found on the web: there is nothing else than a short vibration when the power button is pressed, but no reboot and nothing is displayed.
vincent.lorentz said:
The battery has been fully charged, so I am pretty sure that it is not the battery (the phone has been plugged in for more than 12 hours to recharge it).
I have also tried every button combination that I know and that I found on the web: there is nothing else than a short vibration when the power button is pressed, but no reboot and nothing is displayed.
Click to expand...
Click to collapse
I would try pressing and holding the power and volume down buttons until you get the short vibration. Hopefully after vibration you will be in bootloader. Then connect to a PC and try and flash-all the factory image.
Golf c said:
I would try pressing and holding the power and volume down buttons until you get the short vibration. Hopefully after vibration you will be in bootloader. Then connect to a PC and try and flash-all the factory image.
Click to expand...
Click to collapse
Thanks for your response. Unfortunately, after the vibrations, I do not get anything on the screen. In my previous phones, I was used to flash ROMs and so on. I never bricked a phone. But with the Google Pixel XL, I must admit that I do not have anymore ideas how to rescue it. I have tried the following:
- holding only the power button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume up button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down + up buttons for several seconds --> short vibrations after several seconds, but nothing else
I have made these tries with the charger plugged in, plugged out, and removed at different instants. Nothing more than just the short vibrations.
vincent.lorentz said:
Thanks for your response. Unfortunately, after the vibrations, I do not get anything on the screen. In my previous phones, I was used to flash ROMs and so on. I never bricked a phone. But with the Google Pixel XL, I must admit that I do not have anymore ideas how to rescue it. I have tried the following:
- holding only the power button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume up button for several seconds --> short vibrations after several seconds, but nothing else
- holding the power button and the volume down + up buttons for several seconds --> short vibrations after several seconds, but nothing else
I have made these tries with the charger plugged in, plugged out, and removed at different instants. Nothing more than just the short vibrations.
Click to expand...
Click to collapse
Your screen may be black, but there is a small chance your still in the bootloader. I have read that other people have recovered from a black screen. I still think its worth a try to connect to a PC and see if the factory image flashes after holding power and volume down and after vibration. Those vibrations have meaning.
Thank you, I gave it a try: the PC does not even ask to install a driver, when the phone is connected. I made several tests, exactly as it is required to flash it, but there is no communication with the PC. :crying:
vincent.lorentz said:
Thank you, I gave it a try: the PC does not even ask to install a driver, when the phone is connected. I made several tests, exactly as it is required to flash it, but there is no communication with the PC. :crying:
Click to expand...
Click to collapse
I thought there might be a small chance. At least you will get a new phone. Best of luck.
I hate to tell you this but I had the same issue with a 32 GB 5 inch pixel...It was dead...Everything you have said is what happened with mine.
What happened was the slot the phone was trying to boot into had no bootloader or it was a bad flash...Either way, the slot didn't have a bootloader on it when it tried to boot and that black screen is the result...Google sent me a new one and all was well and they will do the same for you.
This is why I don't trust OTA updates...I manually flash everything and I'm sure to flash the bootloader to both slots anytime I update my phone...Good way to keep this from happening again....Best of luck man
You keep saying several seconds. You gotta hold the power and volume down for a pretty long while. Just saying.
Probably a bad boot partition though..
Thank you very much for your kind support, guys.
Your explanations is very interesting. This means that the strategy implemented for the bootloader itself is not very safe. I would be interested in knowing how such a faulty flash can happen and what are the possible reasons behind. Is there a procedure that can increase the chances for a successful flash by doing some things before the OTA update is allowed to be installed?
xocomaox said:
You keep saying several seconds. You gotta hold the power and volume down for a pretty long while. Just saying.
Probably a bad boot partition though..
Click to expand...
Click to collapse
Believe me, I pressed the button for a very long while also (hours) by blocking the button in such a was that the phone boots up until the battery is discharged. So also such an extreme tray was made. The only consequence was the red light flashing.
Iam having similar(exactly) situation as stated by OP. Phone dead, only short vibration, no boot loader, no dshub qualcomm either detected while plugging USB to pc. Charging still ok.
update: now phone can be detected as Qualcomm HS-USB QDLoader 9008 in Device Manager.
droidan said:
Iam having similar(exactly) situation as stated by OP. Phone dead, only short vibration, no boot loader, no dshub qualcomm either detected while plugging USB to pc. Charging still ok.
update: now phone can be detected as Qualcomm HS-USB QDLoader 9008 in Device Manager.
Click to expand...
Click to collapse
Phone is in Qualcomm Emergency Download mode. What happened? Also a bad OTA flash?
You only have two options:
Press power button for ~ 30 seconds to get out of EDL. If it's completly bricked then RMA. You're under warranty yeah?!
5.1 said:
Phone is in Qualcomm Emergency Download mode. What happened? Also a bad OTA flash?
You only have two options:
Press power button for ~ 30 seconds to get out of EDL. If it's completly bricked then RMA. You're under warranty yeah?!
Click to expand...
Click to collapse
Yes. Bad OTA Flash.
Hold 30secs still nothing.
droidan said:
Yes. Bad OTA Flash.
Hold 30secs still nothing.
Click to expand...
Click to collapse
RMA is your only option so
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
PointOfViewGun said:
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
Click to expand...
Click to collapse
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Mr Hofs said:
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Click to expand...
Click to collapse
Strange turn of events: I plugged the phone to my laptop because I read somewhere that it drains the battery. Just for the kicks, after a few hours, I unplugged and re-plugged my phone. Suddenly, there was light. The battery light came back. I immediately switched to the wall charger and once I did that the battery icon appeared showing 1%. Now, it's peacefully charging away. Will see if it actually turns on later on once it's charged about half an hour.