Please help me!
My M8 keeps showing me a message to press the power and volume up buttons to restart. When this message shows my power button doesnt work to lock or unlock the screen and when i press the home button it takes a screenshot.
Tried to restart and reset the phone but it doesnt help! I also didnt install any new app other than updates.
Android Version 4.4.4 HTC Sense 6.0
bump. Same thing has happened to me. Factory reset didn't resolve. Anything else clever I can try?
End of my tether with it! I presume it's not a common fault.
I have the same issue. It started happening to me today. Didn't do anything to my phone to cause it. Restarting and updating my apps did not fix this.
Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Zvika Perry said:
Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Click to expand...
Click to collapse
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
ultramag69 said:
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
Click to expand...
Click to collapse
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
chillpillv1 said:
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
Click to expand...
Click to collapse
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
It just do not enter this recovery mode... no matter what
ultramag69 said:
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
Click to expand...
Click to collapse
It just do not enter this recovery mode... no matter what.
After charging it all night, and having the battery icon, I have tried it once more. Now the screen remains black and the phone just vibrate here and there every minute - unless I turn it off...
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Yes. this is the same with my device...
Anaxious Asheque said:
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Click to expand...
Click to collapse
No solution so far.
Im having the same problem too
For wipe cache partition and hardware reset procedure, please see the following: http://www.asus.com/us/support/FAQ/1011956/
If possible, please send a private message to email below with case # N150638445 in the subject line. Please provide your serial number & if possible your build number (once you are able to boot) under Apps/Settings/About/Software information/Build number.
We would like to gather as much info as possible to help resolve any issues with ASUS Zenfone 2.
Sincerely,
Frank
ASUS_USA
[email protected]
Did anyone ever resolve this issue?
Mine is the same and won't boot up, just vibrates once and does nothing....
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
CenereZar said:
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
Click to expand...
Click to collapse
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Hi guys, please help, maybe some of you could do that for me... Problem is strange and I just did not find solution jet... So, I just can not power down my ZE551ML completly. Device is trying somehow to boot up, getting some kind of loop. First of all, phone came to me totaly dead - I have to plug it in to charger for 3-4 hours to ligh up notification led... After that it turned on normally. After first boot and setting things up, updates showed up. So I did update - for 4 times, OTA. It looks ok (now I have 2.20.40.90 clean, I mean no root or unlocked BL). But strange comes when I want to turn it off (power down) - device is shutting down, screean is going black and... bum! - the battery icon is showing up: emty for the very first few seconds, then it changeing to green (showing actually power state, I mean accu capacity), then device reboot itself and whole process starts over and over again... I can not stop it. Well, I think if the battery would be full, that could completly discharge it - couse is unstopable... I found, that when I press vol- when the battery is green, phone shuts off its screen, but after 20 seconds the process begins over again... i can boot it normally by pressing vol+ and power - it leads me to the bootloader manu, then boot normally - done. but it is very annoing... beside that phone is ok. Can someone help? BTW - I did factory reset from stock recovery, but it did not help...
hillvieira said:
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596
I had the same problem. My solution was to unplug the usb charger. After that, the update was successfully.
on me Z007 I did a factory reset because my phone would not start and when it did it kept giving me messages about unfortunately this stopped and that stopped BBM, Zenui, google play store etc. Once i did the factory reset the phone worked again but I had no data so I thought I would just restart. Now all I get is ASUS and the spinning wheel. any suggestions??
Hello, I own model Asus Zenfone 2 laser 5.5 ( ZE550KL ) I have also same problem, phone keeps on rebooting....... Showing Asus logo and then vibrates and again start rebooting
I have installed asus firmware from SD card from recovery mode which was successfully installed .... did every thing after pressing volume and power button and even performed necessary actions by doing fastbood mode.
but phone is on same condition.... showed every where.. even service center people raised there hands
Kindly help me to recover my phone back.
So, I tried to restore a backup from TWRP. During the process, the system and cache were restored fine, but couldn't restore the data (for some reason, it said failed), so I figured it's alright, I'll just have to install all the apps again, no big deal. But, after I clicked the "reboot system", the screen went off and never turn back on.
I can't get in bootloader screen in any way, I haven't tried the Vol up + power button for 10s, and the vol down + power button, and the 3 button all together... Nothing works.
When I press the power button normally, nothing happens, not even the Htc logo screen.
When I plug it in, it only shows the battery charging icon. So I tried the buttons combination again (coz I thought at least the screen turns on now), but still, nothing happens, just the screen switch between black and the charging icon.
So, I left it charging overnight, and tried the buttons combination again, nothing works still.
Now I have no idea what to do, can anyone please help me?
Htc one m8 international
Rooted, TWRP recovery, S-ON
It sounds like you hard bricked your phone. Try using this guide youtu . be/ rpA71FXddyU[/ but Im not sure it will work.
Only thing what you need is that computer recognize your phone, because when It doesnt then you should take your phone to local phone repair.
Hi,
I was on open bootloader, S-On, TWRP and root. For the Stage fright update 4.19.161.13 (Vodafone) i reinstalled stock recovery and applied the OTA. It rebooted twice and gut stuck at One logo for an hour, so i shut it down by pressing Power + volume up. Now it doesn't boot. When i press Powe + Volume up then the One logo appears for a few seconds and then i get a black screen, but when i plug the one into my pc, the pc says mtp-device. Unfortunately i cant get into the Bootloader or Fastboot. Does anyone has advice for me? Thanks in advance.
Hold power and volume up and when the screen goes black you switch the volume to down. Keep the power button pressed at all times and hold these combos until you see the bootloader. Works flawlessly......if it doesn't it's your timing that's off
I'm on vodafone too and had the same problem.
Just follow MrHofs advise to get the screen back.
I have to restore from TWRP to get the phone running.
the update still comes up on my phone now but I'm not going to apply it until I now kow.
Thanks, it worked. The screen wasn't actually black, but on and just really dark gray. In a dark room I could see when it's reaaly off and the press Power + Volume down.
Try this....
http://forum.xda-developers.com/showpost.php?p=62548312&postcount=4889
Mr Hofs said:
Hold power and volume up and when the screen goes black you switch the volume to down. Keep the power button pressed at all times and hold these combos until you see the bootloader. Works flawlessly......if it doesn't it's your timing that's off
Click to expand...
Click to collapse
Can you help me? My phone is restarting again and again , Even it doesn't stay in Bootloader for more than 2seconds i can even go to fastboot to fix my phone , I am Locked Fully Stock
Hello Everyone!
First of all, let me say that i'm desperately in need of help with my phone. Here's what happened to it so everyone knows.
My Phone was bought in UAE and was given to me, i live in the Philippines and it was working fine, i can use it on everyday tasks Until, a few days ago my phone performed updates (auto updates) which made it froze, i tried to press and hold the power button but it doesn't turn off. I removed the battery and restarted my phone then all i get is the Boot screen. I went to recovery mode to perform a wipe/factory reset. it returned with a lot of errors about files missing, etc etc...
At that point i thought that my phone might have been updating the OS when it froze so i DLed a stock firmware because i can still go to download mode.
After a day (crappy internet + limited download speed from sammobile) i finished the firmware download then tried going to download mode on my phone but now, my phone doesnt turn on at all. when i press and hold power+down vol+home nothing happens. i tried going back to recovery mode and still nothing happens. Even if i just press the power key nothing happens at all. I tried charging the phone but its not charging as well, The Battery Icon is not showing on the screen anymore but after minutes f charging i can feel my phone getting warmer.
Anyone experienced this issue before or knows how to fix it? i do not believe that the battery died because it was working just a day before.
Any help and TIPS would greatly help.
again: I cannot go to download/recovery mode nor go to the boot screen.
Hello there,
Try to connect your phone to PC and press power button / vol / home button simultaneously, if PC still recognize your phone, then you still got chance to recover it using Octoplus software?