restart message showing - One (M8) Q&A, Help & Troubleshooting

Please help me!
My M8 keeps showing me a message to press the power and volume up buttons to restart. When this message shows my power button doesnt work to lock or unlock the screen and when i press the home button it takes a screenshot.
Tried to restart and reset the phone but it doesnt help! I also didnt install any new app other than updates.
Android Version 4.4.4 HTC Sense 6.0

bump. Same thing has happened to me. Factory reset didn't resolve. Anything else clever I can try?
End of my tether with it! I presume it's not a common fault.

I have the same issue. It started happening to me today. Didn't do anything to my phone to cause it. Restarting and updating my apps did not fix this.

Related

Please help dead XDAIIi

Hello, I have tried to update my ROM with the latest one off of the O2 website, however the screen on my XDA went black half way through and now it won't switch on, have tried a reset, removing the battery and still nothing the Update did say it had failed, Can anyone help, it is my main phone and i am really stuck.
raffe90 said:
Hello, I have tried to update my ROM with the latest one off of the O2 website, however the screen on my XDA went black half way through and now it won't switch on, have tried a reset, removing the battery and still nothing the Update did say it had failed, Can anyone help, it is my main phone and i am really stuck.
Click to expand...
Click to collapse
Try update the rom in bootloader mode again by holding the Power button + 5way button and push the reset hole.I used to have the problem like that and I tried to update the rom many times. I luckily succeeded.Try again please. Goodluck.
what do you mean +5 way button? what is bootloader mode? Same thing happened to me i was uploading the latest rom for my xda ii mini when i got cut then my phone now is dead blank. I just see Serial v1.00. HELP!!!
the camera button+middle button+power button+reset
the power button, reset button and the middle button called D pad button.

Phone won't boot up

I flashed Hard SPL 1.34 then upgraded the radio to 25.05 then put on Bepe's 0.95 ROM
It worked for a while, then started to crash and needed to press the reset button to boot it up.
Now it won't move from the Touch Diamond startup screen when I boot it up, then turns off. Can't hard reset, and can't enter bootloader.
Any ideas? I just suddenly did this, also, it doesn't have the original vendor ROM on it so if I send it back, what's the chances of them getting into it and then saying a big FO because I messed with it?
Antimus said:
It worked for a while, then started to crash and needed to press the reset button to boot it up.
Now it won't move from the Touch Diamond startup screen when I boot it up, then turns off. Can't hard reset, and can't enter bootloader.
Any ideas? I just suddenly did this, also, it doesn't have the original vendor ROM on it so if I send it back, what's the chances of them getting into it and then saying a big FO because I messed with it?
Click to expand...
Click to collapse
What happens when you try to enter bootloader mode? Have you tried removing the battery for a while?
bootloader is volume down and reset yes?
Antimus said:
bootloader is volume down and reset yes?
Click to expand...
Click to collapse
Yes, korrect
diddly squat, not even any ROM id's coming up on boot screen. I think it's bricked
Hard reset is volume down + enter (round key) and red reset button. Keep down the first two until you see the reset screen
Antimus said:
diddly squat, not even any ROM id's coming up on boot screen. I think it's bricked
Click to expand...
Click to collapse
Can you be a little more descriptive? What exactly happens? Does the phone reset at all?
Did you hold volume down for a few seconds? Just pressing it while you hit the reset button is not enough. You need to hold it down until the tri-color bootloader appears. That's usually around 5 seconds.
Edit:
Clarification: You press volume down and hold it. Then you shortly push down the reset button with the stylus, while still holding the volume down button. You can release the volume down button after the tri-color screen appears. (or after 10 seconds if it's really not coming up)
Should it come up, you can use the chance to flash another ROM. If that's giving you trouble, see the link in my signature.
Ok, here's what happens
If I press the power button, it vibrates, Touch Diamond comes up, no ROM info, stays for a few seconds, disappears, phone is then off again.
Holding volume down, pressing reset button, nothing happens, phone doesn't power on, volume down held for 10 seconds, nothing happens
Holding volume down and action button, then pressing reset button, again nothing happens at all.
I successfully hard resetted the phone with the official ROM, but since installing Bepe's 0.95 I hadn't attempted a hard reset, but I had rebooted the phone successfully before this problem occured
Okay, in the off state the reset button will not function.
What you could try is turning it on and immediately afterwards follow the bootloder-procedure.
Also I did a quick search. The following threads might or might not be related and help you (I didn't read them, too late for me tonight):
http://forum.xda-developers.com/showthread.php?t=406163
http://forum.xda-developers.com/showthread.php?t=267383
http://forum.xda-developers.com/showthread.php?t=292968
http://forum.xda-developers.com/showthread.php?p=1878570
http://forum.xda-developers.com/showthread.php?t=316190
http://forum.xda-developers.com/showthread.php?t=307378
I realize they're for different phones, but that might not make such a big difference in this case...
also, can you confirm that you successfully flashed hard-spl before this? as in, you manually went to bootloader and saw that it had changed to hard spl?
Try this....
might seem stupid but your phone is also acting as it would with a 99% flat battery........phone just starts then dies.......
Stupid question......put it on charge for a couple hours...you never know....it might be the problem you have
Well I came to start it up this morning after leaving it on a shelf all night with distain and it booted up fine.
So I'm going to flash the official ROM, and other stuff back to factory and send it back. there's obviously something wrong with it somewhere.
Thanks for all the help guys, let's hope my next diamond is a bit more well behaved.
phone does not boot up
Hi, i got a prob with my phone, when i power it on it gives me that display with the 4 colors(red,green,blue and white), i have tried hard reset but it does not help, can anyone assist.

[Q] Phone possibly hard bricked, need help

So I'm running CM 10.2 android version 4.3 and I started to notice that when I pressed the power button, it brought up the reboot menu instead putting my screen to sleep so I downloaded the newest nightly and figured it was probably just a bug and went to flash the latest nightly. Upon reboot, my phone got in an infinite bootloop so I pulled the battery, let it sit for a minute and then held the power, volume up and menu button to enter recovery. I got the blue words in corner that you will normally see when booting into recovery, then saw the S3 screen that you'll see right before entering recovery, however, my phone started rebooting again constantly vibrating etc. So then I decided to try and get into download and flash back to stock with Odin. So I entered download mode, pressed volume up on the confirm screen and then it entered download mode and then immediately rebooted and wouldn't stop. Is my phone bricked? I'm wondering if the power button is broken since when in download mode, it reboots which normally occurs when you hold the power button in download mode. Sorry for the long description but just wanted you guys to know what I've done so far and am experiencing. Any help is appreciated. I've been rooting phones from all manufacturers for years now and I'm out of ideas at this point. Thanks!
Definition of a bricked phone: A completely unresponsive device which doesn't turn on at all. Doesn't vibrate upon start up and doesn't have any signs of life.
You most likely have a jammed power button as that has been the issue with the GS3. Not a brick.
Clearly not bricked as the first reply explained. And for the love of god, please use some white space (paragraphs) next time.
If you think that a button is jammed, see if you can physically unjam it without causing damage. If you believe that the flash may be messed up, the mskip's Samsung Toolkit may be able to reflash a known good ROM even with a stuck button. And look into some of the button remapping apps like the aptly titled Fix Broken Power Button app.
Good luck.

[Q] Zenfone 2 got into reboot loop after upgrade

Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Zvika Perry said:
Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Click to expand...
Click to collapse
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
ultramag69 said:
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
Click to expand...
Click to collapse
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
chillpillv1 said:
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
Click to expand...
Click to collapse
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
It just do not enter this recovery mode... no matter what
ultramag69 said:
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
Click to expand...
Click to collapse
It just do not enter this recovery mode... no matter what.
After charging it all night, and having the battery icon, I have tried it once more. Now the screen remains black and the phone just vibrate here and there every minute - unless I turn it off...
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Yes. this is the same with my device...
Anaxious Asheque said:
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Click to expand...
Click to collapse
No solution so far.
Im having the same problem too
For wipe cache partition and hardware reset procedure, please see the following: http://www.asus.com/us/support/FAQ/1011956/
If possible, please send a private message to email below with case # N150638445 in the subject line. Please provide your serial number & if possible your build number (once you are able to boot) under Apps/Settings/About/Software information/Build number.
We would like to gather as much info as possible to help resolve any issues with ASUS Zenfone 2.
Sincerely,
Frank
ASUS_USA
[email protected]
Did anyone ever resolve this issue?
Mine is the same and won't boot up, just vibrates once and does nothing....
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
CenereZar said:
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
Click to expand...
Click to collapse
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Hi guys, please help, maybe some of you could do that for me... Problem is strange and I just did not find solution jet... So, I just can not power down my ZE551ML completly. Device is trying somehow to boot up, getting some kind of loop. First of all, phone came to me totaly dead - I have to plug it in to charger for 3-4 hours to ligh up notification led... After that it turned on normally. After first boot and setting things up, updates showed up. So I did update - for 4 times, OTA. It looks ok (now I have 2.20.40.90 clean, I mean no root or unlocked BL). But strange comes when I want to turn it off (power down) - device is shutting down, screean is going black and... bum! - the battery icon is showing up: emty for the very first few seconds, then it changeing to green (showing actually power state, I mean accu capacity), then device reboot itself and whole process starts over and over again... I can not stop it. Well, I think if the battery would be full, that could completly discharge it - couse is unstopable... I found, that when I press vol- when the battery is green, phone shuts off its screen, but after 20 seconds the process begins over again... i can boot it normally by pressing vol+ and power - it leads me to the bootloader manu, then boot normally - done. but it is very annoing... beside that phone is ok. Can someone help? BTW - I did factory reset from stock recovery, but it did not help...
hillvieira said:
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596
I had the same problem. My solution was to unplug the usb charger. After that, the update was successfully.
on me Z007 I did a factory reset because my phone would not start and when it did it kept giving me messages about unfortunately this stopped and that stopped BBM, Zenui, google play store etc. Once i did the factory reset the phone worked again but I had no data so I thought I would just restart. Now all I get is ASUS and the spinning wheel. any suggestions??
Hello, I own model Asus Zenfone 2 laser 5.5 ( ZE550KL ) I have also same problem, phone keeps on rebooting....... Showing Asus logo and then vibrates and again start rebooting
I have installed asus firmware from SD card from recovery mode which was successfully installed .... did every thing after pressing volume and power button and even performed necessary actions by doing fastbood mode.
but phone is on same condition.... showed every where.. even service center people raised there hands
Kindly help me to recover my phone back.

Boot loop and random reboots after TWRP install/stock rom flash

Hi all, my Tab S 10.5 (T800) was running stock MM with no root. I tried using the Adoptive storage enabler patch from this site. After installing the TWRP using Odin and flashing the adoptable storage patch, I am stuck in that stupid reboot loop. I did selected "Allow modification to system partition..." in TWRP. I managed to apply the batch and after a number of attempts boot successfully, changed to internal storage etc but still getting random reboots all the time now. Read more on the site; then did cache clear, factory reset via recovery and then also flashed back stock MM firmware - everything successful but still getting random reboots.
Just to mention, the tablet has recently had a brand new original battery so that is not the problem. It was working fine before I attempted the TWRP/Adoptive storage patch or stock firmware flash and now getting random reboots (sometimes right at startup logos and sometimes soon after booting up).
This appears to be a very common one on these Samsung tablets so no clear reason anywhere why it happens. Any suggestion for a quick fix for this please. I am getting random reboots at the moment all the time since I tried flashing the recovery/patch/stock firmware. Any help would be appreciated please...
update
Just to provide quick update and info:
Purely by hit and trial, I have found that if I keep hold of the power button (pressing it constantly since power up), it goes past the initial boot loop consistently and boots the device up. But then, once it hits the limit for holding the power button (think 30 secs), it vibrates and turns itself off (which I think is normal behaviour). So I thought this is interesting to share as not something I have read anywhere else. Not sure what difference it makes to the startup by holding down on the power button but that does not appear make it loop. Of course, this is not a solution as the tablet eventually shuts down after 30 secs of holding the power button.
The power button itself seems fine and not broken/damage or anything - clicks fine and solid and works fine every time. Also the random restarts does not happen in recovery/download mode so I take it the power button is not faulty as else, it should be happening for everything.
Again, requesting everyone for some help please as I am a bit stuck what to try next.... thanks in advance!
anyone pls...?
Bump again... in the hope one of the experts will jump in to help!!
Thanks in advance
I'm experiencing the same exact issue, The tablet will power up to the setup screen and I can almost finish the setup process but then it vibrates and powers down. PLEASE... someone, chime in and help with this problem.
Thanks In Advance

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