Develop Bugs

Help understanding phonebook!

First of all, hopefully people will forgive me for not putting this with the other person's issues with the phone book as mine are slilghtly different.
Basically, I'm not understanding what is going on in my phonebook. Previously I was thinking that my Desire was syncing with All Contacts. But that's not what it's doing. Well, at least not only what it's doing. These are some of the issues that I'm having and I can't explain.
When I tap People - Menu - View, is shows "Google (781)" with "show auto GMail contacts" unchecked. However I have 339 entries in my GMail account for My Contacts and 653 All Contacts. I don't understand the difference.
When I have an unknown number contact me, and I add them to a known contact, "Jo Bloggs" say, when typing in "j - o - ..." I can have up to 3 entried pop up of Jo Bloggs. But then when I go to my People's list, I only see one entry. And in my All Contacts list, I only have one entry.
When I go to add an unknown contact to a known contact, in the list that pops up of (I'm assuming) all my contacts, there are contacts there that I do not see in my People list. I have unchecked "show auto GMail contact" so what is happening?
Can anyone PLEASE explain some of this. I'm trying to clear up my phone book and remove these duplicates and dead weight that I can't always see. It's obviously not simply a problem of syncing All Contacts when you don't want to.
Has anyone noticed any strange behaviour in their People's list???

I also find the phone book confusing along with the texting
I don't know if it is just me not use to smart phones
my last phone was the Sony Ericsson C 902

Did you sync with face book too? As that will added any contacts from their that have phone numbers.

I do not use anything like facebook
so no i did not

Nope. Haven't synced any social networking site at all.
I like to try and get one set sorted at a time. I have another account synced up for the calendar (not contacts). However they share exactly the same contacts so that wouldn't account for the mess of some contacts having no links, some having up to 3 that aren't duplicates. Not that I can find where these contacts came from anyway!

Why dont you copy the numbers you have from your old phone to the SIM card, .. and then import those contacts from SIM card to the Desire (if thats possible). try this before syncing with Gmail and see how it works

sorry to hijack thread but when you have an incoming call and you have a photo attached is it quite blurry or clear?

My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)

Cleargrey said:
My sim card, and I think the sim cards of many other people, does not support multiple entries under one name. Nor does it support the amount of contacts I have in my GMail. Actually, I don't even think it supports the amount of information that can be held in phone storage/online accounts (stuff like addresses, birthdays etc)
Click to expand...
Click to collapse
yeah i know, it has very limited functionality, .. but if you got a correct name and phone number in your phone book, than you can sync the rest from Gmail if am not mistaken, this might help in having multiple accounts and such

now this is odd. I'm finding that every test contact I put in the phone, is not getting updated online. More than that, when it syncs, it deletes the contact.
I just tried:
1a Testgeneralgoogle
1a Test
and a third one I can't remember.
They just seemed to replace the former, then get deleted altogether.
But when I added "1a Testonline" to my online account, it appears on my phone.
Am I really the only person who is having this behaviour on their phone??? Is it simply a setting I'm missing?
Can someone try to add a test contact on their phone and see if their GMail contacts are updated properly, please.
(P.S. I should mention that I updated the number of a contact from my Desire, which showed up online. Then I updated their birthday at a separate time which didn't show up online and was reset to the incorrect date I had online.)

I'm getting my phone next week and I have a couple of questions about the phonebook too:
1/ I listed all my current contacts in GMail. So when I enter my GMail address on the phone, will it add them right away?
2/ If I enter my Facebook details and want to browse Facebook pics through the photos app, is it also gonna import my FB contacts? (I don't want it to)
Thanks!

@Ghisy. 1. Yes. 2. Haven't tried it.
I'm getting somewhere with finding out about the syncing issues I'm having. At least a little step. I've just found out that if I create a contact on the phone, and put in a birthdate, it won't appear in my online contacts when the phone syncs and it will get deleted when the phone does update. If there is no birthday, it syncs fine.
Kinda.
I'm finding that businesses are 50:50 when it comes to syncing. Some businesses are even not in my onine account anywhere and yet they're on my phone. And I have no idea where they came from but they are businesses that I have stored their details in the past.
This is almost seeming like a GMail issue as the phone can't make up contacts that I coincidently have used before.
Again, people are welcome to try at least to change a birthday or sync a new contact with a birthday and share what happens. I'd like to go to HTC saying the sync is not working fully, and it's happening to more than just me. If it's true of course.

I also seem to have some trouble wrapping my head around the phonebook (it shouldn't be that difficult should it?) After having read around on the forums I went to my google account and spent a while typing in my contacts which have synced fine as far as I can see.
I've set it under People to show only gmail contacts (and not sim)...but when I hit the "Phone" on the homepage it still shows my sim contacts...any way in changing this to show only gmail contacts? I'm a bit OCD-ish when it comes to this stuff. I like everything nice and neat

From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.

anyone got an idea how to get rid of all the facebook contact/numbers that come up using phone function ? cuz i dont have in my contacts most of the people i have on facebook so its slightly annoying having to scroll through all of them

Cleargrey said:
From what I've seen on my own, when you go into People - Menu - View, you can select which set of contacts to view. On mine at least, this config works for when tapping Phone and I don't see the other contacts.
Another aparent issue, I've just realised that I don't think there is a way to copy a phone contact to the synced (in my case Google) account. And on top of that, contacts that are sent via vcard, are sent to the phone. You don't seem to get an option.
But as always, I'm still trying to learn so I'm up for someone telling me I'm wrong.
Click to expand...
Click to collapse
Yeah I've changed my "People" view to show only google contacts. Just weird that when I go to "Phone" all my sim contacts still show as well as the google ones. I want to keep my contacts on my sim...just want to hide them from view. Hmm more investigating required...

When you ad a new contact, you have to select "contact type" -> "Google" instead of "Phone", if you want the contact to be synchronized with you google contacts.

Argh! This is really annoying me now though -
I've updated my google account with all my contacts from my sim.
The on the phone have gone to People --> Menu --> View --> Google contacts
And that lets me just see my Google contacts in people view (great)
BUT when I hit "Phone" it shows both sim AND google contacts - is there an extra setting that I'm unaware of in the "Phone" section of the phone?
All my previous phones had an option to show only sim or only phone contacts but just can't find it on the Desire...I want to try and avoid deleting the contacts off my sim as I'd like to have a back up.
The only way I can see myself out of this is by exporting onto the memory card and then manually deleting all my sim contacts...which seems a bit of a long way round it. Does anyone else have any other suggestions? Or indeed does anyone else have this same problem?
If it helps, I bought this from CPW PAYG and using my o2 simplicity sim in it.
Thanks!

Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22

Fon22 said:
Do yourself a favour,
Log into google on your pc, and go to contacts, and put ALL your contacts in there.
Then delete them off the phones sim.
It may sound long winded, but once you get the hang off everything being in the cloud, the phone works very well.
All my contacts now have pictures, birthdays, email address's etc on google.com.
And they all automatically appear in my phone, my calender syncs, all my contacts birthdays appear on my phones calender etc,
Fon22
Click to expand...
Click to collapse
Yep I should just do that - just wanted to see if there were any other options before . I'm guessing that it works both ways - when i add contacts on my phone it'll sync with my google account and add them on there as well right?

[Q] I have a situation regarding multiple contacts under same name/phone number

I'm not sure how this could've happened, but here's the deal:
Under the majority of my contacts, there are SEVERAL profiles merged together. These profiles all have the EXACT same information. This makes texting almost like a scavenger hunt.
For example: I want to text "andrew", so I type in "andrew" in the To: field, and a popup comes up with:
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
etc etc
Andrew A 777-777-7777
Andrew A 777-777-7777
Andrew A 777-777-7777
etc.
Andrew B 888-888-8888
Andrew B 888-888-8888
Andrew B 888-888-8888
etc.
I've tried deleting all contacts but as soon as it syncs with google, the problem re-arises. I've looked through my google contacts (through gmail) but there's no repeats! So really, i have no idea what the issue is, but would love to resolve it asap.
Thanks in advance.
EDIT: I should note that I "deleted" all contacts by going to settings -> applications -> manage -> all -> and clearing data from contacts and contacts storage

Do you also synch with your PC? Have you had to replace your phone recently? I had this happen when I did my first sync to the PC after getting a new phone. I had to remove all the duplicates on the PC to stop it from duplicating on the phone.
My other thought is it may be your friends from Facebook. Do you have Facebook set up on your phone? If they have phone numbers in their Facebook profile the phone will add them.
Finally, if neither of these apply I would do into each duplicate contact and find out where the phone says it is coming from. For example, if the contact info was synced from your Gmail account it will say Gmail under the name. If it was manually entered into the phone and/or synched from your PC it will say Phone under the name. If it was pushed to the phone from an Exchange mail account it will say Exchange under it. Maybe tracking down where the duplicates are coming from will help you get it resolved.

I had the same issue so I went to menu>accounts & sync and made sure I only had one profile syncing contacts. After that I went through and deleted all contacts. Then go to gmail(if you created a gmail account for your phone) and pull up the contacts section. Go through and delete/merge your contacts. Then go back to menu>accounts and sync, and sync your gmail contacts after the modification.

mdixon4az said:
Do you also synch with your PC? Have you had to replace your phone recently? I had this happen when I did my first sync to the PC after getting a new phone. I had to remove all the duplicates on the PC to stop it from duplicating on the phone.
My other thought is it may be your friends from Facebook. Do you have Facebook set up on your phone? If they have phone numbers in their Facebook profile the phone will add them.
Finally, if neither of these apply I would do into each duplicate contact and find out where the phone says it is coming from. For example, if the contact info was synced from your Gmail account it will say Gmail under the name. If it was manually entered into the phone and/or synched from your PC it will say Phone under the name. If it was pushed to the phone from an Exchange mail account it will say Exchange under it. Maybe tracking down where the duplicates are coming from will help you get it resolved.
Click to expand...
Click to collapse
I have never synced with my PC, but this IS on a new ROM. I didn't ahve this issue on the old ROM. Also, these are all gmail contacts. I checked my gmail contact list, and there's no duplicates.
ryandoubleu said:
I had the same issue so I went to menu>accounts & sync and made sure I only had one profile syncing contacts. After that I went through and deleted all contacts. Then go to gmail(if you created a gmail account for your phone) and pull up the contacts section. Go through and delete/merge your contacts. Then go back to menu>accounts and sync, and sync your gmail contacts after the modification.
Click to expand...
Click to collapse
I have two profiles that sync on my phone: facebook and google. Manually deleting the contacts would take forever, and I'm not sure if that would fix the problem, considering that deleting contact data previously didn't.
Also, as stated previously, I checked my contacts list through gmail and there were no duplicates.
I think this problem stems from myself accidentally hitting "import all" when choosing which vcf file to import. I've made several over the course of the last half year, so that may be the reason.
Another interesting thing I've noticed: If I manually delete a bunch of duplicated on my phone, the numbers STILL show up when I'm entering a name into the "To:" section. So I'm down to just one "Andrew 555-555-5555" in my contacts app, but when I type in Andrew to send him a text I still get:
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
Andrew 555-555-5555
etc.

It may seem that way...
You may want to drop the facebook contacts, it doesnt add anything except a picture maybe a phone number if the person entered it and email address.
I know deleting your contacts sounds like a pain on the phone but just do all of them. when you log onto Gmail it has some simple tools that make a large task take about 5 minutes. I had 500 contacts on my gmail contacts and it took me less than 5 minutes to compress it to 150.

SERIOUS PROBLEM: Google Contacts Sync generates xxx amount copy of each contact!

Hi all.
My set-up: LG G4, Lollipop 5.1, not rooted.
Google Account, Outlook.com, LinkedIn, Skype etc.
The proplem is that during my night-time, Google Contacts Sync starts syncing my contacts (to somewhere; the are NOT visible in my Google account) generating xxx copies of each contact. I have no exact timeline when this has started to realize, but by using Simpler Contacts 5.0.2 (paid version) I was able to clean that horrible mess (took overall ~5 hours with 55.000+ contacts).
Currently I have disabled all contacts syncing.
So should I:
1) Copy all my contacts to Google (already exported cleaned .vcf to my SD card) and import that to Google account?
2) Do something else, what?
What an earth is causing that!?!?
Much appreciated.
BR,
Timo

Any hints / thoughts on this?
Anyhow I will wait for overnight now to see if it still happens even that now Google contacts sync of OFF.
Additional wonder: I can not find those contacts synced to either my Google.com or live.com (Outlook.com) accounts, so it seems they to replicate locally on my phone... Which makes this even more weird.

tjsuominen said:
Any hints / thoughts on this?
Anyhow I will wait for overnight now to see if it still happens even that now Google contacts sync of OFF.
Additional wonder: I can not find those contacts synced to either my Google.com or live.com (Outlook.com) accounts, so it seems they to replicate locally on my phone... Which makes this even more weird.
Click to expand...
Click to collapse
In your gmail, try look in contacts tab..Its happened since kitkat, must be something with google services.

faizalotai said:
In your gmail, try look in contacts tab..Its happened since kitkat, must be something with google services.
Click to expand...
Click to collapse
Just looked, there's (on Gmail contacts tab) basically only my Google+ contacts and some random e-mail contacts...
Any further tips?
//timo

tjsuominen said:
Just looked, there's (on Gmail contacts tab) basically only my Google+ contacts and some random e-mail contacts...
Any further tips?
//timo
Click to expand...
Click to collapse
Try delete all contacts from your gmail then syncing once with phone, disabled auto sync, if you have update your contacts, just sync via account and sync in settings--->google>your email>contacts

https://play.google.com/store/apps/details?id=com.accaci
Sent from my LG-H815 using Tapatalk

OK, still definitelly NOT working. What I did:
SCENARIO 1:
0) Ensured that all contacts syncs from my Phone were off
1) Cleared (= deleted) all contacts from my Google.com account
2) Started my [email protected] Contacts syncing from my phone
SCENARIO 2:
0) Ensured that all contacts syncs from my Phone were off
1) Cleared (= deleted) all contacts from my Google.com account
2) Imported the exported .csv file into my Google.com account
3) Started my [email protected] Contacts syncing from my phone
-->>
RESULT on BOTH sync scenarios:
NOTHING seems to sync to my Google.com account BUT on my phone contacts start to copy themselves... Generating duplicates, triplicates...
Syncing is working OK for other parts: various E-mail accounts, Calendar etc.
My analysis: my Phone's google.com CONTACTS account is NOT somehow connected to my account on google.com - weird...
I did NOT yet do this (advise from https://code.google.com/p/android/issues/detail?id=42641):
Clearing out the Contacts Storage. Settings > Application Manager > All, went into "Contacts Storage", force stopped it, and cleared the data. When I went to re-sync, Google Contacts started syncing again.
I am afraid deleting the contacts data (although the CSV file has been exported successfully).
So any further help appreciated.
//timo

tjsuominen said:
Hi all.
The proplem is that during my night-time, Google Contacts Sync starts syncing my contacts (to somewhere; the are NOT visible in my Google account) generating xxx copies of each contact. I have no exact timeline when this has started to realize, but by using Simpler Contacts 5.0.2 (paid version) I was able to clean that horrible mess (took overall ~5 hours with 55.000+ contacts).
Click to expand...
Click to collapse
Have you tried a Factory data reset ? I know it's a bit full-on and will mean you have work to do, but might help ?

pcoulson said:
Have you tried a Factory data reset ? I know it's a bit full-on and will mean you have work to do, but might help ?
Click to expand...
Click to collapse
Nope, not yet.
Let's see if something else can be done to fix this prior doing that.
I might even wait as long as 6.0 update.
Frustrated, yes.

tjsuominen said:
Nope, not yet.
Let's see if something else can be done to fix this prior doing that.
I might even wait as long as 6.0 update.
Frustrated, yes.
Click to expand...
Click to collapse
Any further possible fixes for this?
Next: Should I try importing the exported .CSV to my Google.com account using the phone functionality (use file manager and select the created .CSV file -> import to my Google account?)
//timo

G4 deleting my contacts after I add them - WTF

Hey guys,
For the last month, since I changed sim cards with a different network, every time I add a new contact to my phone it saves it in and then 15 minutes later it is deleted.
Contacts are being saved to my Google account (not to my sim card or to the phone) and contacts are being displayed from my google account as well.
If I lookup the contacts on gmail they also don't appear.
I used to be able to view the contacts on my google contacts list and edit and delete contacts over there which would sync directly to my phone.
In short - no settings have been changed on my phone at all and it appears that there is a sync issue.
I also tried deleting the system cache and nothing has changed.
I have deleted my google account on my phone more than once and tried it again but it STILL doesn't work...
What the hell is going on and how do I fix this?? I cannot continue like this anymore as I am losing contacts when I think they are being saved
I just added a girls number to my phone. It was on for like 5 minutes. Showed up with her name on whatsapp etc. and then it just erased itself and the contact dissapeared and the name on whatsapp.
I might also like to add that I have the same issue with Gmail - e-mails are not pushing on my phone anymore and only manual checking works... it's terrible I am just so angry at the moment with anything google and this stupid G4 !!!!!!!!!!
Thank you!!!

Contacts duplicating

I cannot seem to figure out WTF is going on. As soon as I add new contact in contacts list, it gets duplicated. If I delete one of the contacts, other one gets deleted as well. Why?
I`m on 9.0

up

rbs_uk said:
I cannot seem to figure out WTF is going on. As soon as I add new contact in contacts list, it gets duplicated. If I delete one of the contacts, other one gets deleted as well. Why?
I`m on 9.0
Click to expand...
Click to collapse
I have the same issue... I think it has something to do with Google and the synchronization

Oh great, its not me alone then. Its driving me nuts, can`t figure out why its doing it.

are you using google to sync your contacts or another service?
if you have multiple Accounts you can switch them in the contacts app.
also you can try to logout from your google account and login again

No, sync disabled.
How? Via play store?

Noob here. When I was on Samsung sometimes the contacts would save to my SIM card, which gave me the same problem as you. Don't know if the A2 lite has same problem.
Sent from outer space.

I tried to find such option, but I cannot find where it offers to save on sim.

Do you use Whatsapp? I remember some time ago similar issue, manifested as duplicated contacts (one from Google Contacts, one from Whatsapp) visible during checking contacts in Google Dialer - and only there. Contacts seen by Contacts app were correctly presented.

Yes I use Whatsapp. I disabled contacts sync in whatsapp.
Strange how one of the contacts has whatsapp icon, other one doesn`t. I can press whatsapp icon and message that contact directly.

Voilà, well-known error in Google Dialer, without (yet) any solution. Not sure if THIS will help, as I do not own A2 lite right now - however I can have access to it later and then surely see how it is working.

I found sim card sync setting. Go to settings, account, sim card look if sync is on.
Sent from outer space.

Sync if off there.

I can confirm that the solution I linked in the post #11 works. I had one duplicate contact, after performing all the steps described contacts were merged successfully

Please bare with me.
I am not sure I understand the issue and/or solution.
My issue is that there are not real duplicate contacts in the contacts app.
Only in dialer each contact shows twice:
One entry is the "regular" one.
The other shows Whatsapp links to chat, call and video call if opened.
Having two lines per contact in dialer is anoying.
But there are actual copies of contacts in the contacts app.
Is there a workaround to clean the dialer view?
Thanks,
v

Did you try the solution I mentioned in a post just above yours? https://forum.xda-developers.com/max-pro-m2/how-to/guide-duplicate-contacts-google-dailer-t3883924

Did you guys are maybe using Revolut?

If you have many duplicate images in your system, Then you must try the Duplicate Photos Fixer app. It will clean your storage from unnecessary photos and make your device smooth.

If you want to remove duplicate contacts, there are several free apps on the Google Play store that can help you remove duplicate contacts.
Duplicate Contacts Remover
Duplicate Contacts Fixer and Remover
Cleaner - Merge Duplicate Contacts
Duplicate Contacts