Data usage not adding up? - Samsung Galaxy Note 10+ Questions & Answers

See the attached screenshot - it says I used ~1.5G over the last 3 days (note: this is roughly consistent with Verizon's online data tracker, which shows ~1.43G used, so I DO think the data was actually used).
But when you add up all the apps it shows data used for, it only comes to a few hundred megabytes.
I tried moving the start date back a day and that didn't help.
That's a lot of data to use in 3 days (I'm usually on wifi most of the day), so I'm trying to figure out what used it. Perhaps a system app, but it looks like the data usage calculator includes them.
Any ideas? Thanks.
I accidentally posted this to the regular Note 10 forum before I noticed a separate Note 10+ forum - sorry!

Interested in this aswell
Sent from my SM-N976B using Tapatalk

push
the same problem here

Have you got "Download Booster" on in settings?
This uses a combination of data and wifi to download data faster than just plain wifi.
Not sure how that is counted...

ultramag69 said:
Have you got "Download Booster" on in settings?
This uses a combination of data and wifi to download data faster than just plain wifi.
Not sure how that is counted...
Click to expand...
Click to collapse
Nope - I just double checked. I've never turned that on.

holob said:
Nope - I just double checked. I've never turned that on.
Click to expand...
Click to collapse
Only other thought is possibly spyware or malware that bypasses the counter...
Any suspect apps installed?

ultramag69 said:
Have you got "Download Booster" on in settings?
This uses a combination of data and wifi to download data faster than just plain wifi.
Not sure how that is counted...
Click to expand...
Click to collapse
ultramag69 said:
Only other thought is possibly spyware or malware that bypasses the counter...
Any suspect apps installed?
Click to expand...
Click to collapse
Not that I know of :laugh: I don't install many non-popular apps. The thought had definitely crossed my mind, but I can't think of anything, and it sounds others are having the same problem.

Related

Help with wireless tether app

I just rooted my phone mostly for the WiFi but it's doing something a little strange now. Whenever I turn on the Wireless Tether app it shows multiple access points coming from my phone, 5 to be exact. Is there something I'm missing, a way to clear the unwanted names?
Have a screenshot?
DanWalker said:
I just rooted my phone mostly for the WiFi but it's doing something a little strange now. Whenever I turn on the Wireless Tether app it shows multiple access points coming from my phone, 5 to be exact. Is there something I'm missing, a way to clear the unwanted names?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
nuggyunlimited said:
Have a screenshot?
Click to expand...
Click to collapse
Yep, here's what my wireless connections pop up as when I turn on the "Wireless Tether" app.
Note: The Top "Walker" is my home network and the rest are all generated by the phone.
Try reseeting the app and then try activating wpa.Tht way only authorized users can access ur wifi
Sent from my PC36100 using XDA App
Kenpachiechan said:
Try reseeting the app and then try activating wpa.Tht way only authorized users can access ur wifi
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I've done that but I still have 5 seperate access points being sent out from my phone. I can't seem to change any of the setting for 4 of them.
anyone have any ideas?
same here
You are not alone.
I used os monitor to see 5 occurrences of internet active - sometimes more.
They won't kill and effect memory terribly. Sometimes a reboot is required, however, the internet occurences are still there. The reboot only clears some memory to allow evo to run fast again.
I have no idea how to fix.
By the way, what app did you use to see those occurances. I'd like to check it out.
Thanks.
rrascal said:
You are not alone.
I used os monitor to see 5 occurrences of internet active - sometimes more.
They won't kill and effect memory terribly. Sometimes a reboot is required, however, the internet occurences are still there. The reboot only clears some memory to allow evo to run fast again.
I have no idea how to fix.
By the way, what app did you use to see those occurances. I'd like to check it out.
Thanks.
Click to expand...
Click to collapse
Sorry for the confusion that is actually a screen shot of my desktop to show multiple access points being listed. I wish there was an app that looked like that to show available wifi.
You get non of those (in your screen shot) when your phone is off?
It's a wildcard, but possible your neighbors have evo's too and running the tether software...
gpz1100 said:
You get non of those (in your screen shot) when your phone is off?
It's a wildcard, but possible your neighbors have evo's too and running the tether software...
Click to expand...
Click to collapse
Negative, I can visibly watch them pop up when I turn the tether on and they go away as soon as i turn it off. It also seemed that when I tried to rename one instead of renaming one of them, it would make another access point. Very peculiar.
FWIW...I switched to CM6 and it's all cleared up.
Yea I was gonna say, that's your computer if you change the name and your computer keeps the old ones and adds the new one. My laptop does that too but I can remove them individually.

Disabling the data connection

I have an old Touch Pro 2 that I just gave to my sister. Her line doesn't have unlimited data on it like mine did, and even though I've disabled everything that might use the data connection in the background, I'm just afraid of that one thing she might do to turn it on.
Is there an app or setting to completely disable it so that she can use it as a phone and for the wifi only without the data?
raz1337 said:
I have an old Touch Pro 2 that I just gave to my sister. Her line doesn't have unlimited data on it like mine did, and even though I've disabled everything that might use the data connection in the background, I'm just afraid of that one thing she might do to turn it on.
Is there an app or setting to completely disable it so that she can use it as a phone and for the wifi only without the data?
Click to expand...
Click to collapse
Disable data in connection manager. Show her where it is, and tell her to NEVER enable it, lest she get charged thru the nose.
raz1337 said:
I have an old Touch Pro 2 that I just gave to my sister. Her line doesn't have unlimited data on it like mine did, and even though I've disabled everything that might use the data connection in the background, I'm just afraid of that one thing she might do to turn it on.
Is there an app or setting to completely disable it so that she can use it as a phone and for the wifi only without the data?
Click to expand...
Click to collapse
You can use Modoco NoData
Hakim Rahman said:
You can use Modoco NoData
Click to expand...
Click to collapse
I was looking for a download for that that didn't require paying to sign up. Thanks.
She keeps telling me I'm putting parental controls on the phone by disabling the data services. It's almost like that. Even I would be afraid to use a smart phone loosely without an unlimited plan. My g2x has things always running in the background that uses data.
raz1337 said:
She keeps telling me I'm putting parental controls on the phone by disabling the data services. It's almost like that. Even I would be afraid to use a smart phone loosely without an unlimited plan. My g2x has things always running in the background that uses data.
Click to expand...
Click to collapse
If you disable data, I don't see how it can still use data in the background...
Certainly that cab is a more brute-force solution to the issue. I guess if she NEVER needs 3g data, then that's fine... but you say she has at least a limited data plan, does she not want to use it at all?
arrrghhh said:
If you disable data, I don't see how it can still use data in the background...
Certainly that cab is a more brute-force solution to the issue. I guess if she NEVER needs 3g data, then that's fine... but you say she has at least a limited data plan, does she not want to use it at all?
Click to expand...
Click to collapse
She doesn't have a data plan at all. That's why I want to turn it off, because if she goes on it, it'll run up a mega bill.
raz1337 said:
She doesn't have a data plan at all. That's why I want to turn it off, because if she goes on it, it'll run up a mega bill.
Click to expand...
Click to collapse
Ah. Well, my method would work but it's certainly not fool-proof. Hopefully that cab works for ya
arrrghhh said:
Ah. Well, my method would work but it's certainly not fool-proof. Hopefully that cab works for ya
Click to expand...
Click to collapse
I installed it and disabled Econet GPRS. What am I missing about the data server, though? That's all it listed for it.
arrrghhh said:
Disable data in connection manager.
Click to expand...
Click to collapse
I'm also using a Touch Pro 2, with Win Mobile 6.5...
Can you explain what you mean by this? Did you mean Comm Manager? Or the Connections section under Settings?
The Data Connection button in the Comm Manager only disconnects the current connection, but any app will open the connection again if it needs to.
I'm overseas with my unlocked TP2 now, and bought a local sim so that I could make voice calls, but the damn data connection keeps reconnecting and depleting my balance! I've even created new dummy connections IOT disable the connection, but it keeps opening it anyway. I'm not opening any apps, but SPB Wireless Monitor attributes it to the 'system'.
Very frustrating!
patrick2525 said:
Can you explain what you mean by this? Did you mean Comm Manager? Or the Connections section under Settings?
The Data Connection button in the Comm Manager only disconnects the current connection, but any app will open the connection again if it needs to.
I'm overseas with my unlocked TP2 now, and bought a local sim so that I could make voice calls, but the damn data connection keeps reconnecting and depleting my balance! I've even created new dummy connections IOT disable the connection, but it keeps opening it anyway.
Very frustrating!
Click to expand...
Click to collapse
I... don't remember having this issue, but it's honestly been quite some time since I've used WinMo.
Perhaps see the cab that was posted earlier. I thought disabling the data cxn would keep it off - I'm pretty sure it did for me running EnergyROM, but again... this was quite some time ago.
But yes to answer your question in Comm Manager.

[Q] Very high mobile data usage reported by carrier, no evidence in phone

EDIT: The issue was the carrier's fault and not the OS
I found out yesterday that I breached the 5 GB limit of data usage for the month when the carrier completely cut my data connections.
I went to check the reported usage in the system settings and it just shows 687 MB used for the month, the highest usage app is facebook with just a little over 100 MB used.
Now here's some facts:
Running Ditto Note 3 v 3.2 (android 4.3) (based on XXUEMK9) (Baseband: N7100XXUEMJ9)
Never used tethering this month
I always keep 3G off at night and when I'm on WIFI
How do I find out what could have caused all this data usage?
The detailed connections report from the carrier will come in 2 months so I can't know anything yet from that, I'd like to try and figure out something now.
I will be getting a data plan upgrade that will allow me 500 more MB for the month but I'm afraid that if I don't do something fast I might end up wasting all the data again, for now I'm planning of clean flashing the newest release of the rom but I'd like to know if there is some app that will let me monitor data usage in a more detailed way as it seems the built-in android graph doesn't record this hidden data that was used.
Jackomel said:
I found out yesterday that I breached the 5 GB limit of data usage for the month when the carrier completely cut my data connections.
I went to check the reported usage in the system settings and it just shows 687 MB used for the month, the highest usage app is facebook with just a little over 100 MB used.
Now here's some facts:
Running Ditto Note 3 v 3.2 (android 4.3) (based on XXUEMK9) (Baseband: N7100XXUEMJ9)
Never used tethering this month
I always keep 3G off at night and when I'm on WIFI
How do I find out what could have caused all this data usage?
The detailed connections report from the carrier will come in 2 months so I can't know anything yet from that, I'd like to try and figure out something now.
I will be getting a data plan upgrade that will allow me 500 more MB for the month but I'm afraid that if I don't do something fast I might end up wasting all the data again, for now I'm planning of clean flashing the newest release of the rom but I'd like to know if there is some app that will let me monitor data usage in a more detailed way as it seems the built-in android graph doesn't record this hidden data that was used.
Click to expand...
Click to collapse
Go to settings > general > accounts then turn of auto sync.
Mufrad said:
Go to settings > general > accounts then turn of auto sync.
Click to expand...
Click to collapse
Auto sync is already off actually, I always do it manually (actually forget to do it manually), it should show up in the graph if it the culprit were auto sync
Check to see if photo syncing is enabled, google photo's, picassa etc.
I would also do a malware scan with a decent scanner like ESET.
TheATHEiST said:
Check to see if photo syncing is enabled, google photo's, picassa etc.
I would also do a malware scan with a decent scanner like ESET.
Click to expand...
Click to collapse
Photo syncinc is disabled, ESET found nothing.
try another SIM card if the same happen again. if not, there is something with operator.
wviegas said:
try another SIM card if the same happen again. if not, there is something with operator.
Click to expand...
Click to collapse
The operator confirmed that the 5 GB have been used, I must wait 2 months to obtain detailed reports though.
Still, something has to have happened on the phone, if it's the operator I have no way of proving it.
Jackomel said:
The operator confirmed that the 5 GB have been used, I must wait 2 months to obtain detailed reports though.
Still, something has to have happened on the phone, if it's the operator I have no way of proving it.
Click to expand...
Click to collapse
Maybe they have to prove the data is consumed by you.
Try to shut off the phone and remove the battery all night for a few days.
Jackomel said:
Photo syncinc is disabled, ESET found nothing.
Click to expand...
Click to collapse
Install a network monitoring app so you know exactly what is using what.
TheATHEiST said:
Install a network monitoring app so you know exactly what is using what.
Click to expand...
Click to collapse
Would they pick what the system graph wouldn't though?
I don't know how they are made, what if they just use the same data?
Can anyone confirm this?
Jackomel said:
Would they pick what the system graph wouldn't though?
I don't know how they are made, what if they just use the same data?
Can anyone confirm this?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=com.mobidia.android.mdm this app will tell you how much data you've used each day and whether it was wifi or mobile plan also give a detailed usage of each app data consumption and this doesn't register the same as what our phone does,it works independently,i've used this app when i was on ICS when detailed data consumption wasn't availble in ICS and then checking my carrier's consumption bill there were only 4-5 mb differences between what the app had registered and what the carrier had. install this for the time being till your month renews and starting the next billing cycle you'll have a better idea about your monthly usage
singhpratik87 said:
https://play.google.com/store/apps/details?id=com.mobidia.android.mdm this app will tell you how much data you've used each day and whether it was wifi or mobile plan also give a detailed usage of each app data consumption and this doesn't register the same as what our phone does,it works independently,i've used this app when i was on ICS when detailed data consumption wasn't availble in ICS and then checking my carrier's consumption bill there were only 4-5 mb differences between what the app had registered and what the carrier had. install this for the time being till your month renews and starting the next billing cycle you'll have a better idea about your monthly usage
Click to expand...
Click to collapse
Thanks for the suggestion!
Turns out that it was all the carrier's fault because it happened to several people at the same time, I was just the first to report it so they didn't know about it.
In the end there was nothing with the ROM, the data the system reported was exactly what I used, no more no less.

Verizon - dropping wifi and really bad battery life

Not sure if anyone else is experiencing this or not.... But I am experiencing two major problems with my phone:
1) It periodically just drops wifi. I have great signal strength and none of my other devices (and I have a lot) ever behave this way. And I have seen it happen on other wifi spots as well.
2) This one is even worse. I am not able to get more than about 9-10 hours on a charge. Not using the phone *at all*. When I checked what was using the battery power all I saw was normal google stuff, no app itself directly consuming
Mine is a brand new verizon phone.
anyone else experience these? Worth seeing if I can get verizon (or LG) to replace the phone?
Factory reset and if that doesn't work, exchange for sure.
tourbound129 said:
Factory reset and if that doesn't work, exchange for sure.
Click to expand...
Click to collapse
Thanks. Seems better after doing that.
I left it overnight for 12 hours, down only 14%
RedBullet said:
Thanks. Seems better after doing that.
I left it overnight for 12 hours, down only 14%
Click to expand...
Click to collapse
I disabled all the Verizon apps, including DT Ignite. I have not activated the phone yet (waiting for root or Helium to work), and now the battery usage graph has almost flatlined when not in use.
icecold23 said:
I disabled all the Verizon apps, including DT Ignite. I have not activated the phone yet (waiting for root or Helium to work), and now the battery usage graph has almost flatlined when not in use.
Click to expand...
Click to collapse
Yea, I haven't touched any of the VZW apps. That's the first thing I will be looking for is a debloated ROM (no VZW stuff and a lot less LG stuff)
RedBullet said:
Yea, I haven't touched any of the VZW apps. That's the first thing I will be looking for is a debloated ROM (no VZW stuff and a lot less LG stuff)
Click to expand...
Click to collapse
Just an update after disabling VZW apps, 22 hours, 17% battery drain. This is on a non activated phone, WIFI on, minimal use). Not a great metric, but much better than with them enabled.
icecold23 said:
Just an update after disabling VZW apps, 22 hours, 17% battery drain. This is on a non activated phone, WIFI on, minimal use). Not a great metric, but much better than with them enabled.
Click to expand...
Click to collapse
Out of curiosity how did you "disable" verizon apps?
I'm on AT&T, and I'm also having similar WiFi issues.
RedBullet said:
Out of curiosity how did you "disable" verizon apps?
Click to expand...
Click to collapse
Application Manager. Scroll over to "ALL" tab. Click on the individual apps. It should have the option to Disable near the top. Those apps will be moved to the Disabled tab if you should ever want to enable them in the future.
I always factory reset after leaving a store because their first priority is to get the phone into a usable state and they bypass the Google login to start syncing my information.
The first thing I install is Nova Launcher. To disable Apps, I just click and drag to the desktop for "system info" then uncheck "Show Notification", click "Force Stop", then "Disable".
I just clear out the crap out the App launcher. I haven't gone in through Settings > App Manager and disabled any services or background apps.
I've also had (and still have WiFi issues). Just got my phone replaced today from T-Mobile and my WiFi has intermittently cut out a couple times today already. Perhaps its something that will require a software update to fix.
Sent from my XT1095 using XDA Free mobile app
icecold23 said:
I disabled all the Verizon apps, including DT Ignite. I have not activated the phone yet (waiting for root or Helium to work), and now the battery usage graph has almost flatlined when not in use.
Click to expand...
Click to collapse
What is "DT Ignite" anyway???
speedingcheetah said:
What is "DT Ignite" anyway???
Click to expand...
Click to collapse
If I'm understanding the articles, it is an app so carriers can install Bloatware after your purchase. Even after a factory reset. The good, the bloatware doesn't have to be installed and part of the factory ROM. The bad, everything else...
According to a post on Reddit, the small update on ATT was to fix 5ghz Wi-Fi issues. Hopefully all carriers push it.
tourbound129 said:
According to a post on Reddit, the small update on ATT was to fix 5ghz Wi-Fi issues. Hopefully all carriers push it.
Click to expand...
Click to collapse
It didn't. Not for me, anyway.
Eric618 said:
It didn't. Not for me, anyway.
Click to expand...
Click to collapse
Did it fix anything? Lol
tourbound129 said:
Did it fix anything? Lol
Click to expand...
Click to collapse
I noticed no changes to anything following the update. I have no idea what it did! Lol
On VZW I do not have any issue with WiFi, I do however have not so great battery life. I did disable all the useless items I can. I get about 9-10 hours with 1-1.5 hours SOT. Guess it's OK, but would have liked to get more of what others are reporting (3+ hours SOT).
Coming from the G3 on 23C, I did notice that my battery time did drop a bit, so it's not far off of what I had, not going to return the device, just going to deal with it for now.
phillymade said:
On VZW I do not have any issue with WiFi, I do however have not so great battery life. I did disable all the useless items I can. I get about 9-10 hours with 1-1.5 hours SOT. Guess it's OK, but would have liked to get more of what others are reporting (3+ hours SOT).
Coming from the G3 on 23C, I did notice that my battery time did drop a bit, so it's not far off of what I had, not going to return the device, just going to deal with it for now.
Click to expand...
Click to collapse
Yea, I'm in the same boat. Not sure exactly what to do. I can return it and get an S6 which I hear is faster and has much better battery life. Or I can stick with it and hope a patch fixes or that it gets unlocked and we can run something else...
Oh and another thing, has anyone tried to recondition the battery?

Yes I'm Back! - Apps only use Wifi, Not Data

Ok so I've come from a Note10+ with Pie, now kinda dead, to a Note 10+ with 11 (whatever they call that).
Play Store, Ebay and others will not connect over data, they insist on the Wifi network or there's no network according to them.
Of course Data is on etc, etc.
You would thnk by the 11th try at a mobile O/S they might have got it right by now....but then Microsoft...well I won't go there.
Any idea's why they are ignoring a perfectly good data connection that Opera is fine with and others?
Thank you.
NoteTaker said:
Ok so I've come from a Note10+ with Pie, now kinda dead, to a Note 10+ with 11 (whatever they call that).
Play Store, Ebay and others will not connect over data, they insist on the Wifi network or there's no network according to them.
Of course Data is on etc, etc.
You would thnk by the 11th try at a mobile O/S they might have got it right by now....but then Microsoft...well I won't go there.
Any idea's why they are ignoring a perfectly good data connection that Opera is fine with and others?
Thank you.
Click to expand...
Click to collapse
Is this happening after upgrading?
In playstore setting check the app download is enabled only mobile data or not, if it set to wifi only, set it for mobile data and wifi{similar options}, try clearing app data
Settings/applications/playstore/storage or data, clear it
Suji2k said:
Is this happening after upgrading?
In playstore setting check the app download is enabled only mobile data or not, if it set to wifi only, set it for mobile data and wifi{similar options}, try clearing app data
Settings/applications/playstore/storage or data, clear it
Click to expand...
Click to collapse
Nope, won't play the game.
I noticed that the setting "Mobile data only apps" is greyed out for some reason, it will not let me tell it to allow apps to use data.
Why on earth would it be greyed out?
Of course it is set to off.
Any idea's about that?
Thank you.
NoteTaker said:
Nope, won't play the game.
I noticed that the setting "Mobile data only apps" is greyed out for some reason, it will not let me tell it to allow apps to use data.
Why on earth would it be greyed out?
Of course it is set to off.
Any idea's about that?
Thank you.
Click to expand...
Click to collapse
check in setting data permissions to app, if internet data is enabled for google play service and play store then it should work on internet data, try clearing app data in settings
Suji2k said:
check in setting data permissions to app, if internet data is enabled for google play service and play store then it should work on internet data, try clearing app data in settings
Click to expand...
Click to collapse
I did try as you suggested but it hasn't helped unfortunately.
I really don't feel like resetting the phone, its only new and I just finished setting it up!
But it is starting to annoy me now.
check under settings/connections/data usage that data saver is off
Lol, I stayed on Pie... no issues.
Android 11 is known to be a pain.
If you have unlimited an data plan, disable wifi.
Clear system cache and do a network reset.
Factory reset...
If you didn't do a factory reset after upgrading to 11 or if you used SmartSwitch, factory reset.
If you can't find the cause of this issue suspect malware... factory reset.
Rootkit infections are very rare unless you do something stupid but they can happen.
Android 9 and above are not susceptible to the "immortal" rootkits, a factory reset will purge any infection on the internal memory.
If doubt, factory reset asap... it's the only way to be sure. Shotgun get it done.
Phone is brand new, my Pie one is dead.
This new Note came with 11 on it.
I do not know if it was from Samsung like this or if the seller upgraded it hoping to help sell his stock, make it seem more appealling?
Anyway I'm doing a factory reset on the weekend and see what happens.
Thanks for all your help.
I'll let you know how it goes.
NoteTaker said:
Phone is brand new, my Pie one is dead.
This new Note came with 11 on it.
I do not know if it was from Samsung like this or if the seller upgraded it hoping to help sell his stock, make it seem more appealling?
Anyway I'm doing a factory reset on the weekend and see what happens.
Thanks for all your help.
I'll let you know how it goes.
Click to expand...
Click to collapse
The 10+ all were loaded with Pie for the whole product run as far as I know.
Keep an eye on it... see is the reset gets it.
So it turns out its my firewall. In Pie if I allowed an app internet access in the firewall everything was all good.
For some reason (I have emailed the Dev) in Android 11 allowing an app internet access is not working correctly, internet via WiFI works but cellular data does not, even though it should, data is available for use and app has permission to use it. The firewall is still blocking somehow. Turning the firewall off immediately restores internet via cell data.
I would presume the firewall app only needs an update for Android 11 or I may have to get a new firewall if that does not happen.
Cheers for all the help everyone.
Hi again, more about this issue.
It seems my problem is caused by Google with Android 11. It appears they changed something to mess up firewalls because they stop their ads getting through (1 of the reasons why I use one).
I have started using a new firewall - Netguard, so far it seems to be doing what it should be doing and I have cell data back for allowed programs and its blocking disallowed apps correctly.
Hope this helps somebody along the way.
NoteTaker said:
Hi again, more about this issue.
It seems my problem is caused by Google with Android 11. It appears they changed something to mess up firewalls because they stop their ads getting through (1 of the reasons why I use one).
I have started using a new firewall - Netguard, so far it seems to be doing what it should be doing and I have cell data back for allowed programs and its blocking disallowed apps correctly.
Hope this helps somebody along the way.
Click to expand...
Click to collapse
Global ad blocking? Try this mod...
blackhawk said:
Global ad blocking? Try this mod...
Click to expand...
Click to collapse
Thank you, I will give that a go!

Categories

Resources