Hi, I've just had a new screen fitted as I dropped my last Play, my NFC/contactless payments worked up to the moment before he repaired it but when I've now got it back from the shop it wont allow me to make a payment, the NFC is on & showing the small icon at the top of the banner/screen to show it's on, I've tried a few apps (NFC reader/NFC tools) but they don't work either.
When i took it back to the shop he said try a factory reset which is the only thing I haven't tried yet after clearing cache & resetting all settings etc.
Any ideas?
Cheers.
Heads&Shoulders said:
Hi, I've just had a new screen fitted as I dropped my last Play, my NFC/contactless payments worked up to the moment before he repaired it but when I've now got it back from the shop it wont allow me to make a payment, the NFC is on & showing the small icon at the top of the banner/screen to show it's on, I've tried a few apps (NFC reader/NFC tools) but they don't work either.
When i took it back to the shop he said try a factory reset which is the only thing I haven't tried yet after clearing cache & resetting all settings etc.
Any ideas?
Cheers.
Click to expand...
Click to collapse
Hi, a colleague at work is having the same problem with nfc after replacing the display. Did you find any solution to this?
Thanks
Martin
Related
i bought my zenphone 2 550ml version week ago no problm when it arrived. bt aftr two days those two buttns do not work. but some times it works. is it a hardware or softwr issue. tryied resetting the phone.. i bought it from ebay.. shall i send it back??
This is most likely a hardware issue. Especially if you've tried factory reset and it continues. I'm assuming you haven't messed with the ROM as well. If you do a factory reset and the problem continues, get your money back.
Recommend trying pre-installed ASUS Support app and select Assistance-->select Display & Touch--> select Touch Malfunction. Follow the 6 troubleshooting steps. Also recommend to completely drain battery a few times and allow a full charge. If problem persists then it's probably a hardware issue. If you are within the return policy recommend to return for exchange.
Sincerely,
ASUS_USA
Asus_USA said:
Recommend trying pre-installed ASUS Support app and select Assistance-->select Display & Touch--> select Touch Malfunction. Follow the 6 troubleshooting steps. Also recommend to completely drain battery a few times and allow a full charge. If problem persists then it's probably a hardware issue. If you are within the return policy recommend to return for exchange.
Sincerely,
ASUS_USA
Click to expand...
Click to collapse
found the error my self..... it was a problem with the back cover i bought from ebay... it might be blocking some sensors or soo... bcz when i removed it and installed the original back cover .. now everything works fine!!!!
and this is an awesome phone!!!!
I have an ASUS zenfone 2 model ASUS_Z00ED since 2015. It is an awesome phone and easy to use. But since yesterday, the back, home and other button stopped working. However, touch screen and access to applications is ok. I have restarted the phone several times but problem is still there. I have even removed my screen cover. Please help.
poolob said:
I have an ASUS zenfone 2 model ASUS_Z00ED since 2015. It is an awesome phone and easy to use. But since yesterday, the back, home and other button stopped working. However, touch screen and access to applications is ok. I have restarted the phone several times but problem is still there. I have even removed my screen cover. Please help.
Click to expand...
Click to collapse
Try to put a magnet on the left bottom side of your phone for a few seconds. Probably, the problem will be fixed.
I have an ASUS zenfone 2 model ASUS_Z00AD. i have face some problem in key pad. when i type some thing in whats up and FB massage it's type properly. but when i press send button this is not work. can you please help me.
Last night I tried turning on my Pixel C only to see a screen saying enter android password ive never seen this screen before so i figured i would try my Google password and i got a second message saying "the password you entered is correct but unfortunately your hard drive is corrupted and you will have to factory reset your device" or something along those lines so i hit factory reset where the open android appears and it had text in the bottom saying something like erasing hard drive i left it like that since i had somewhere to go and when i came back the pixel c was completely dead so i connected it to the charger and tried turning it on and it would boot to the google logo then the four dots and just reboot all the time i was not able to even leave it turned off i did try factory resetting the pixel through android manager but still had the same problem. has anyone else experienced this problem? i have contacted google and they are sending me a replacement just wondering if anyone knows whats wrong with it and why it messed up like this
yes, i am aware of the screen and the factory reset erase sequence. but the reset sequence occured while full charge and plugged into a pc . if the battery on yours was near discharged during the erase sequence it might have completely discharged before completing the factory reset which usually results in somewhat unknown issue. best to plug it in to charger before erase sequence if this happens again. good to hear that another unit is on its way.
xm0is3sx said:
Last night I tried turning on my Pixel C only to see a screen saying enter android password ive never seen this screen before so i figured i would try my Google password and i got a second message saying "the password you entered is correct but unfortunately your hard drive is corrupted and you will have to factory reset your device" or something along those lines so i hit factory reset where the open android appears and it had text in the bottom saying something like erasing hard drive i left it like that since i had somewhere to go and when i came back the pixel c was completely dead so i connected it to the charger and tried turning it on and it would boot to the google logo then the four dots and just reboot all the time i was not able to even leave it turned off i did try factory resetting the pixel through android manager but still had the same problem. has anyone else experienced this problem? i have contacted google and they are sending me a replacement just wondering if anyone knows whats wrong with it and why it messed up like this
Click to expand...
Click to collapse
Exactly the same thing happened to me, it was fully charged back then and after I reset the tablet it went in to boot loop. I got the new replacement now and it is working better now
damjan006 said:
Exactly the same thing happened to me, it was fully charged back then and after I reset the tablet it went in to boot loop. I got the new replacement now and it is working better now
Click to expand...
Click to collapse
Tell us please, how the replacement device. Because I am from Russia and I detail it is important to find out how things are going.
dkryder said:
yes, i am aware of the screen and the factory reset erase sequence. but the reset sequence occured while full charge and plugged into a pc . if the battery on yours was near discharged during the erase sequence it might have completely discharged before completing the factory reset which usually results in somewhat unknown issue. best to plug it in to charger before erase sequence if this happens again. good to hear that another unit is on its way.
Click to expand...
Click to collapse
im guessing the battery was around 80% when it decided to mess up so i think it got stuck formatting the hard drive and just died from there
damjan006 said:
Exactly the same thing happened to me, it was fully charged back then and after I reset the tablet it went in to boot loop. I got the new replacement now and it is working better now
Click to expand...
Click to collapse
any guess why this happened to yours? im thinking it might have to do with the magnets inside the pixel C i did stick it on the fridge to see if it was pretty strong (dumb yeah i know) lol it did work fine while stuck to fridge but messed up a few hours after that
This just happened to me. Here is the sequence of events that led up to it.
1. Fully charged and unplugged it. ( I did pull the unit off the keyboard as it was propped up but this shouldn't affect the storage right? )
2. It did a random reboot after taking it off the charger.
3. It asked for my password in a "pre-boot" screen
4. The message I get is : "Decryption unsuccessful" "The password you entered is correct but unfortunately your data is corrupt.
"To resume using your tablet you need to perform a factory reset. When you set up your tablet after this reset you'll have an opportunity to restore any data that was backed up to your google account."
jlcutler said:
This just happened to me. Here is the sequence of events that led up to it.
1. Fully charged and unplugged it. ( I did pull the unit off the keyboard as it was propped up but this shouldn't affect the storage right? )
2. It did a random reboot after taking it off the charger.
3. It asked for my password in a "pre-boot" screen
4. The message I get is : "Decryption unsuccessful" "The password you entered is correct but unfortunately your data is corrupt.
"To resume using your tablet you need to perform a factory reset. When you set up your tablet after this reset you'll have an opportunity to restore any data that was backed up to your google account."
Click to expand...
Click to collapse
thats the same message i got also after turning on the display I also have a keyboard and took it off to put the tablet on the fridge and put it back on the keyboard afterwards and it still worked fine until i turned the screen off and tried to turn it on later
jlcutler said:
This just happened to me. Here is the sequence of events that led up to it.
1. Fully charged and unplugged it. ( I did pull the unit off the keyboard as it was propped up but this shouldn't affect the storage right? )
2. It did a random reboot after taking it off the charger.
3. It asked for my password in a "pre-boot" screen
4. The message I get is : "Decryption unsuccessful" "The password you entered is correct but unfortunately your data is corrupt.
"To resume using your tablet you need to perform a factory reset. When you set up your tablet after this reset you'll have an opportunity to restore any data that was backed up to your google account."
Click to expand...
Click to collapse
yup, this has happened to mine several times but except for one time, i just pressed vol dn & power to get to the options screen and rebooted. so i did not have to reset but one time. but mine has not died yet. i also think the magnets might be causing this and some other issues
I've just had the same thing this morning and I'm in the process of a truly awful conversation with Google support during which I had to explain to them what "stuck in a bootloop" meant...
I've had this one since a week after launch, working fine - I assume there weren't any recent updates that changed any of the memory partitions?
You guys could always try to unlock your bootloader from fastboot and reflash the stock images.
PriyanPhoenix said:
I've just had the same thing this morning and I'm in the process of a truly awful conversation with Google support during which I had to explain to them what "stuck in a bootloop" meant...
I've had this one since a week after launch, working fine - I assume there weren't any recent updates that changed any of the memory partitions?
Click to expand...
Click to collapse
God I hate dealing with non-technical customer service reps, the devs from Dolphin Browser didn't understand portrait vs landscape, I ended up stopping the conversation because I'd rather beat my head against the wall. Same thing goes for Wizards of the Coast and Magic 2015, I asked then why all my data on my tablet didn't sync to the cloud since it was using Google Play games so I could continue the game on my phone and they just kept on saying "It's not meant for phones so that's why it doesn't work" even though it actually worked perfectly on my phone, they also kept calling me by the wrong name, even after multiple corrections.
Sent from my Pixel C using Tapatalk
I have the EXACT same problem on my 32GB píxel c, i am returning it.
Enviado desde mi XT1039 mediante Tapatalk
Same here
Okay, same boat here. Just received my Pixel C two days ago. Pretty neat to use, put always fully charged. Several unresponsive(freeze) occurs to me, especially when I tried Lens Blur feature in Google Camera. But overall I'm pretty satisifed with the experience and design.
Today I got onboard of a airplane. I guess it's after X ray security check machine... then I opened the tablet it prompted me with password. And the following with sort of "your drive is corrupt but we can restore it from Google backup" things. I clicked next (it's fully charged by now) and the looping restart begins. I can't even turn it off until I find the vol down + power trick to enter the recovery menu. But right now it's completely unusable. I think I'll request a order returning when I'm back...
I've just had the same experience on a third Pixel C, this time after about a week. I think this time I'm just going to demand a refund. They've failed to send me a single working device and don't seem to have any fix for this. I can't go through a continual process of RMA-ing and losing any data not yet backed up indefinitely.
What country are you guys from for those of you having issues? I'm in the USA and bought mine as soon as it launched and haven't had a single issue with it, meanwhile I see a bunch of people are having random QA issues which seems to be pretty odd.
Sent from my Nexus 6 using Tapatalk
I'm in the UK. I bought at launch so I'm well outside the 30-day window, but I've gone through three different units. On the plus side, they agreed to a refund with no hassle at all so I assume this isn't an isolated issue. Thanks to Amazon Prime I'm already setting up a Sony Xperia Z4 and, whilst I'd still prefer stock Android and the Pixel C 's aspect ratio, I'm actually pretty impressed with it so far...
Same thing here.
Did your replacement function?
Some premium tablet
Screw Google for not sending a USB C to USB A 3.0 cable so I could at least attempt a ADB factory flash.
God I hate dealing with non-technical customer service reps,
Click to expand...
Click to collapse
You know "boot loop" isn't a technical term right??
Hello,
I'm on stock rom, nothing fancy installed on my #HTC10 however I am unable to wake the phone by double tap to wake when its locked. I tried it all including cache wipe, factory reset, calibrating g sensor... Nothing fixed the problem.
Any suggestions?
cengizbey said:
Hello,
I'm on stock rom, nothing fancy installed on my #HTC10 however I am unable to wake the phone by double tap to wake when its locked. I tried it all including cache wipe, factory reset, calibrating g sensor... Nothing fixed the problem.
Any suggestions?
Click to expand...
Click to collapse
Just one idea: Did you maybe accidentially disable the gesture in the menu?
http://www.htc.com/mea-en/support/htc-10/howto/721983.html
Greetings,
R
It sometimes stops working. You need to disable it and re-enable it in the gestures menu for it to work again.
to me it does not work. just did reset but nothing. nougat 2.41.401.3
It's not working for me sometimes, but sometimes works.
cengizbey said:
Hello,
I'm on stock rom, nothing fancy installed on my #HTC10 however I am unable to wake the phone by double tap to wake when its locked. I tried it all including cache wipe, factory reset, calibrating g sensor... Nothing fixed the problem.
Any suggestions?
Click to expand...
Click to collapse
Are you trying it while the phone is lying on a table? It's only working if you hold your Phone upright.
Sent from my HTC 10 using XDA Labs
Maik268 said:
Are you trying it while the phone is lying on a table? It's only working if you hold your Phone upright.
Sent from my HTC 10 using XDA Labs
Click to expand...
Click to collapse
I am holding it in portrait. I tried all combinations and could not get it to work. I took it to HTC Service, lets see if they can figure it out.
Its such a disappointment...
cengizbey said:
I am holding it in portrait. I tried all combinations and could not get it to work. I took it to HTC Service, lets see if they can figure it out.
Its such a disappointment...
Click to expand...
Click to collapse
Hi did you manage to resolve this? My phone started doing the same, after I got it from service with a replacement screen. Sideeffect was, that it didn't respond to touch in recovery mode either.
I took it to htc service once again, they fixed the issue in 2 weeks or so. They told me the phone had to be updated to a new software although I had the latest version of Nougat then. So although it did not make too much sense I am glad the phone is working fine now
I'm not as lucky as u, I changed the LCD three times still not working the SC said it's HTC 10 issue where the LCD always with the motherboard.. Only solution is to keep testing with the parts till it works. It took me a month plus for testing two batches of the part. Still the same, I collect my phone back with dissapointment.
It's amazing how these things still happen to htc 10
I let my girlfriend use my spare phone, my Nexus 5X, as her primary phone. It has been repaired for the bootloop issue by LG, and was working phone. Out of the blue, literally, the fingerprint reader stops working. I go and do some digging on it, and it is completely gone. It doesn't even appear in settings to set-up and configure.
She ain't willing to let me factory reset it and see if that brings it back in the software.
I did a safe mode boot, and it didn't appear there either. Any ideas?
I'm not 100% sure but i think that the fingerprint scanner is defect. If the phone still have warrenty you can send it to LG. Otherwise you can replace it by yourself. It cost about 30€ and the replacement isn´t very difficult. But again I am NOT SURE.
Good luck with your phone
disassemble the phone down to the plastic cover that the finger print reader is in. once you remove it there are i think 6 contacts between it and the motherboard. clean and make sure they are making contact.
ryanastley said:
I let my girlfriend use my spare phone, my Nexus 5X, as her primary phone. It has been repaired for the bootloop issue by LG, and was working phone. Out of the blue, literally, the fingerprint reader stops working. I go and do some digging on it, and it is completely gone. It doesn't even appear in settings to set-up and configure.
She ain't willing to let me factory reset it and see if that brings it back in the software.
I did a safe mode boot, and it didn't appear there either. Any ideas?
Click to expand...
Click to collapse
A factory reset is the only way to bring it back
I received my lightly used LG G7 G710ULM a few hours ago. (purchased from eBay)
Went out and took a bunch of pictures with it without a sim card in it. Came home and powered the phone off before throwing my sim card in.
Booted the phone back up and it seems to have factory reset itself; Was thrown back into the initial setup screen and of course, after going through all that again, all the photos I took today are gone.
Needless to say I'm furious and now have trust issues with this thing.
Any idea as to what might have happened, if it's possible to recover my lost photos, or what I should do right now?
I haven't been able to replicate this issue yet (tried powering off and removing sim again) so it's not a consistent thing, but now I'm scared that it might randomly happen to me again.
Thanks.
Thaifight-R said:
I received my lightly used LG G7 G710ULM a few hours ago. (purchased from eBay)
Went out and took a bunch of pictures with it without a sim card in it. Came home and powered the phone off before throwing my sim card in.
Booted the phone back up and it seems to have factory reset itself; Was thrown back into the initial setup screen and of course, after going through all that again, all the photos I took today are gone.
Needless to say I'm furious and now have trust issues with this thing.
Any idea as to what might have happened, if it's possible to recover my lost photos, or what I should do right now?
I haven't been able to replicate this issue yet (tried powering off and removing sim again) so it's not a consistent thing, but now I'm scared that it might randomly happen to me again.
Thanks.
Click to expand...
Click to collapse
Are you sure that the previous owner account wasn't still logged in? If it was the previous owner could have launched a remote factory reset (yep it's a feature).
LameMonster82 said:
Are you sure that the previous owner account wasn't still logged in? If it was the previous owner could have launched a remote factory reset (yep it's a feature).
Click to expand...
Click to collapse
Pretty sure it wasn't as I had to do the whole Google setup when I first turned the phone on.
My friend postulates that this might be similar to the "security feature" found in newer Samsung Galaxy phones in which whenever a new SIM card from another country (more specifically from Canada) is used, when one switches to a U.S. SIM after having been on a Canadian SIM, the phone will do a factory wipe.
Man that just happened to me, I have been using this phone for like 3 days... I fully charged it and I don't know sometimes I like to make a restar so I hold power button to show the restart menu so I clicked on power off and restart, went to the bathroom took a shower and came back to find my phone reset.. No one's is in home so is no like someone tried to type pass codes and after several attempts go to factory reset so no that didn't happen, so yes my LG G7 reset itself... Sorry my bad English