Develop Bugs

[Q] My home button has stopped working completely (help!)

When I plugged out the charger this morning and turned off the wifi my phone suddenly crashed and started to reboot. I put the phone in my pocket and didn't think much about it seeing as this is a very common problem for a lot of people and it usually happens to me once or twice a week.
One hour or so later I pick up the phone to check something on the web and then press the home button to get me back to the home screen. Nothing happens. I press it again. Nothing happens. I have to then press the back button a bunch of times in order to get back to the homescreen...
After testing this a bit more I realize that this behavior doesn't go away, it's permanent, the button just doesn't work any more, which in itself is odd for a software button... Not only that but my lockscreen is gone as well even though it's set to "drag" in the settings and the "minimalistic text" widget on my homescreen sometimes have trouble loading up...
Rebooting the phone does not help.
Does anyone know how to fix this or even know why this has happened?
(ps. the phone is a swedish yakjuxw)

it may be static on your screen pull out your battery an presst the power button repeatedly for about 30 secconds insert ther battery anr seenif it works. Report back to me.
Edit.. also if your in aokp see what happens when you re-arange the soft key to a differant place and see if it works.
sent from me.....obviously

leelaa said:
it may be static on your screen pull out your battery an presst the power button repeatedly for about 30 secconds insert ther battery anr seenif it works. Report back to me.
Click to expand...
Click to collapse
I pulled out the battery and mashed the powerbutton for about a minute, but the problem is still there.
leelaa said:
Edit.. also if your in aokp see what happens when you re-arange the soft key to a differant place and see if it works.
sent from me.....obviously
Click to expand...
Click to collapse
I don't know what aokp is...

Its a rom for rooted users. Are you rooted? And are you on a rom?
sent from me.....obviously

leelaa said:
Its a rom for rooted users. Are you rooted? And are you on a rom?
sent from me.....obviously
Click to expand...
Click to collapse
Nope, the device is stock.

I saw a dutch user on a dutch forum with the same issue. a Factory reset solved this for him... Not sure what caused it and it's a bummer if it happens to you but at least it worked for him.

Try using an app that puts your device in landscape mode and see if it works then ans when you switch back to portrait.
Sent from my Galaxy Nexus using xda premium

Thanks for the replies, but I did a factory reset and it solved the problem.

Had a similar issue when i just got the phone, systemui kept crashing and when i'd reboot none of the soft keys worked - had to wipe and factory reset as well!

Damn. This happened to me too, just spent forever getting stuff on my phone.
Well it looks like I'll be factory resetting...

bottom buttons not working, please help

bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7

Have you try factory reset? Backup data 1st.

Happened to me, I got a new screen under warranty.

i did not do a factory reset yet, because backup everything and saving passwords... it is also a hard work
but at last i will do it

restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
BenPope said:
Happened to me, I got a new screen under warranty.
Click to expand...
Click to collapse
Same here, mine also get replaced under warranty and it is a hardware problem

i hope mine's is not a hardware problem, because i have no warranty
but for a 12 hours it works normal, i do not know what effects it but i make bluetooth on, and it seems normal now.
just strange

I had the same problem, they replaced the touch screen under warranty.
Even with an unlocked bootloader.

please please not he hardware problem i have NO WARRANTY

i had a similar problem on my first hox and it was replaced under warranty
my buttons were completely dead. yours seem to still have some life in them. try a factory reset. if that doesnt work then try holding all 3 keys at once for 3 seconds. i am told that this "resets" them
if neither of these work them i am afraid the screen is broken

Yeah it's broken.
In the HTC shop they reflashed the RUU just in case, but, it was broken.
Why do you have no warranty?

i have the same problem with the same facts
restart_77 said:
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try to keep touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
i try pressing all three at same time may times, and i restart many times. Sometimes it starts normal with buttons working, usually with not-working buttons, but it gone againg Now i am trying to use without buttons, but when i start any apps, i can not back, so everytime i restart ((( offfff
My device is original , original rom without root, or something else. i just install apps from market thats all.
Before it goes crazy with non-working buttons, i just start to use a Bluetooth headset (discovery 975), after pairing with it for a time i use normal both device. and my last app which i install via google market was "GSM Signal Monitoring". Now i uninstall it, and bluetooth is off. But problem is still valid
info:
HTC One X
android version 4.0.3
Htc Sense version 4.0
Software number 1.28.401.9
HTC SDK Api Level 4.12
HTC Extension version HTCExtension_403_1_GA_7
Click to expand...
Click to collapse
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One X (32Gb official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service

Can this be due to the recent update?
Hitman21R said:
Hi friend, just know i read your invoice while i was trying to find a solution in my same problem. My device HTC One turning official rom, not rooted, android 4.2.2, Sense 5.0)
Most of my friends say that the only thing i have to do is to send it at the service as it is still on warranty. I have tried everything before, like reset, remove everything, but the problem still occurs.
Tomorrow i will try the service
Click to expand...
Click to collapse
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S

shashanks said:
Hi. I've never imagined such a thing to happen at random and I strongly believe this to be an outcome of the recent OTA update (4.4.2, S5). Everything was working fine until today evening when I picked up my phone to make a call and boom...the buttons just stopped responding. I barely stay away from my phone...and I had it functioning fine 2 minutes before they stopped responding.
What could be the cause of it? Is there anyone out here who can please...please shed some light on this. I'm not opting in to do a hard reset yet because I have this thing called 'button savior' doing the job for me but of course it ain't nothing in comparison to the stock thing. Plus, this is annoying to see your device go off on you in such random fashion. Any help will be highly appreciated...really looking forward to hearing from someone.
Best regards,
Shashank.S
Click to expand...
Click to collapse
BUMP!
Is there anyone who can throw some light on this? I have been told that front panel is faulty and it'd cost me approx. 8k+ for the replacement of the entire front panel. I'd rather sell this than spend 8k on it.

Mine started doing the same thing and I also had no warranty for the device. The way I got around not being able to use the physical buttons was through an app called Button Savior. You can download it from the play store and there is a free version that functions perfectly well. If you aren't rooted then install the non-root version. This app puts touch buttons on your screen. It takes a little getting used to, but overall Button Savior was a great alternative for me.

htc one xl touch screen menu not working
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty

christmobiles said:
the same problem here pls can any one help, i did hard rest still the same. i also flash with strock rom not fix pls help i dont have any wrinty
Click to expand...
Click to collapse
There's no way the buttons will come to life after the reset. I tried all of that but to no use. As a last option, try to place all 3 fingers on the bottom buttons for few seconds (I've heard few cases reporting it to be the magic key but not in my case ). If still the things dont work, the only good option is to download this app called 'button savior'. This will save you from the big replacement expense (I think the front panel is close to 100$+ and about INR 8,000 here in India). As someone else also stated here, it will take you a little while to get used to it but believe me it will still be better than betting that kind of amount on a dead device. Good luck!

An alternative solution for hardware buttons problem
Hi guys,
After getting the same problem as all of you, and due to no warranty for my HOX, I searched over googleplay and find out this very useful application which replaces the hardware buttons, https://play.google.com/store/apps/details?id=com.smart.swkey , thanks to the developper he really saves my life and my HOX's life
Hope that this app will help you as it did for me!
Regards

My softkeys also didnt work BUT
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:

VisruS???
xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
.......
So how you found it? did you run any apps to find the virus? how you clean it?

xaralambos said:
if you believe it or not
it was only a virus!!!
i dont know how (because i have only 12 apps including games) but i found it
VERY unnormal that the keys didnt work until 10 PM and them for 3 hours everything
was fine.
at the day they worked sometimes but mostly not.
i thought of a virus before having to make a FULL WIPE aaaaaand yeahhhhh
quihoo found the virus in the last 1% of his scan.
MAYBE this will help somebody...someday :laugh::angel::good::good::good:
Click to expand...
Click to collapse
THANK YOU!!! I was really desperate and without warranty. Try you said and it works. Too much porn on my HOX :angel:

HTC One X Screen won't turn on, touchscreen still work???

I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me

try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,

have you tried starting in bootloader and factory resetting?

glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before

So the screen works in bootloader?

maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode

Hardware fault for sure.

Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse

I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app

JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???

،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck

Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2

My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.

mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.

This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse

I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.

It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.

nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.

Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.

OneX has too much issue with Screen . WTF with HTC?

Home Button and Quick Settings Issues

I woke up this morning and the soft home button no longer worked on my nexus 5x. In addition, the drop down notification/quick setting panel no longer responds and can't be accessed. I already tried clearing the caches, booting into safe-mode (problems persisted), and searching the forums. Any ideas about what's going on? Things worked perfectly last night and I don't think anything updated overnight. Thanks.

hokiesteve said:
I woke up this morning and the soft home button no longer worked on my nexus 5x. In addition, the drop down notification/quick setting panel no longer responds and can't be accessed. I already tried clearing the caches, booting into safe-mode (problems persisted), and searching the forums. Any ideas about what's going on? Things worked perfectly last night and I don't think anything updated overnight. Thanks.
Click to expand...
Click to collapse
check touch screen tester is every thing good or not

nitinvaid said:
check touch screen tester is every thing good or not
Click to expand...
Click to collapse
Tried that and everything checked out ok. Just did a factory reset ....everything is back to normal, not sure what happened...hoping it doesn't crop up again.

hokiesteve said:
Tried that and everything checked out ok. Just did a factory reset ....everything is back to normal, not sure what happened...hoping it doesn't crop up again.
Click to expand...
Click to collapse
well the important thing is it worked i have never used stock rom not for even a minute waiting for CM13 for n5x will flash that ASAP
and as for stock rom i had problem yesterday i use ring volume to vibrate only but everytime i restart device it reset to like 25% volume level

Freezing at initial android set up?

I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box

Might be a dud. They happen. RMA it.

LaysDarren said:
I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Click to expand...
Click to collapse
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Sent from my XT1097 using XDA-Developers mobile app

mr mystery said:
Might be a dud. They happen. RMA it.
Click to expand...
Click to collapse
markdexter said:
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Click to expand...
Click to collapse
Tried doing the Factory reset thing, no luck. Talked to OP support and the guy told me to submit a ticket with my issues, and that a "level 2 technician" would help me.
So I got home and plugged it into my PC, turns out the phone doesn't freeze when plugged in via USB. But on the included charger, and without being plugged into anything, it freezes and reboots itself in a continuous loop.

Keep us informed I'd like to hear what the problem/solution is

Hello, i have the same issue, did u find the solution ?

tenzeu said:
Hello, i have the same issue, did u find the solution ?
Click to expand...
Click to collapse
I also had my Oneplus 3 in a bootloop and freezing while showing either the 1+ square or the rotating red dots.
After I tried to get it repaired by talking with support and had been using my old phone for a few days and reflashing the ROM and recovery many times. I got it working again (ish) now it only freezes ones a day.
Support is a pain, I'm waiting for a level 2 techician for almost a week now.
So I any of you know a solution or have a confirmation that it is a hardware failure, I think we all would like to hear about it.