Home Button and Quick Settings Issues - Nexus 5X Q&A, Help & Troubleshooting

I woke up this morning and the soft home button no longer worked on my nexus 5x. In addition, the drop down notification/quick setting panel no longer responds and can't be accessed. I already tried clearing the caches, booting into safe-mode (problems persisted), and searching the forums. Any ideas about what's going on? Things worked perfectly last night and I don't think anything updated overnight. Thanks.

hokiesteve said:
I woke up this morning and the soft home button no longer worked on my nexus 5x. In addition, the drop down notification/quick setting panel no longer responds and can't be accessed. I already tried clearing the caches, booting into safe-mode (problems persisted), and searching the forums. Any ideas about what's going on? Things worked perfectly last night and I don't think anything updated overnight. Thanks.
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Click to collapse
check touch screen tester is every thing good or not

nitinvaid said:
check touch screen tester is every thing good or not
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Click to collapse
Tried that and everything checked out ok. Just did a factory reset ....everything is back to normal, not sure what happened...hoping it doesn't crop up again.

hokiesteve said:
Tried that and everything checked out ok. Just did a factory reset ....everything is back to normal, not sure what happened...hoping it doesn't crop up again.
Click to expand...
Click to collapse
well the important thing is it worked i have never used stock rom not for even a minute waiting for CM13 for n5x will flash that ASAP
and as for stock rom i had problem yesterday i use ring volume to vibrate only but everytime i restart device it reset to like 25% volume level

Related

[Q] My home button has stopped working completely (help!)

When I plugged out the charger this morning and turned off the wifi my phone suddenly crashed and started to reboot. I put the phone in my pocket and didn't think much about it seeing as this is a very common problem for a lot of people and it usually happens to me once or twice a week.
One hour or so later I pick up the phone to check something on the web and then press the home button to get me back to the home screen. Nothing happens. I press it again. Nothing happens. I have to then press the back button a bunch of times in order to get back to the homescreen...
After testing this a bit more I realize that this behavior doesn't go away, it's permanent, the button just doesn't work any more, which in itself is odd for a software button... Not only that but my lockscreen is gone as well even though it's set to "drag" in the settings and the "minimalistic text" widget on my homescreen sometimes have trouble loading up...
Rebooting the phone does not help.
Does anyone know how to fix this or even know why this has happened?
(ps. the phone is a swedish yakjuxw)
it may be static on your screen pull out your battery an presst the power button repeatedly for about 30 secconds insert ther battery anr seenif it works. Report back to me.
Edit.. also if your in aokp see what happens when you re-arange the soft key to a differant place and see if it works.
sent from me.....obviously
leelaa said:
it may be static on your screen pull out your battery an presst the power button repeatedly for about 30 secconds insert ther battery anr seenif it works. Report back to me.
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Click to collapse
I pulled out the battery and mashed the powerbutton for about a minute, but the problem is still there.
leelaa said:
Edit.. also if your in aokp see what happens when you re-arange the soft key to a differant place and see if it works.
sent from me.....obviously
Click to expand...
Click to collapse
I don't know what aokp is...
Its a rom for rooted users. Are you rooted? And are you on a rom?
sent from me.....obviously
leelaa said:
Its a rom for rooted users. Are you rooted? And are you on a rom?
sent from me.....obviously
Click to expand...
Click to collapse
Nope, the device is stock.
I saw a dutch user on a dutch forum with the same issue. a Factory reset solved this for him... Not sure what caused it and it's a bummer if it happens to you but at least it worked for him.
Try using an app that puts your device in landscape mode and see if it works then ans when you switch back to portrait.
Sent from my Galaxy Nexus using xda premium
Thanks for the replies, but I did a factory reset and it solved the problem.
Had a similar issue when i just got the phone, systemui kept crashing and when i'd reboot none of the soft keys worked - had to wipe and factory reset as well!
Damn. This happened to me too, just spent forever getting stuff on my phone.
Well it looks like I'll be factory resetting...

[Q] Brightness adjustment doesn't work. Screen won´t turn on again.

Hello guys, I hope some one can help me out here.
Yesterday, after I woke up I noticed my phone has turned off, I turned it on again with no problem, minutes later I tried to check something on it but the screen doesn't turned on, the backlight from the keyboard and the 4 button under the screen still works, I can press any button and it sounds like phone still works, even with the camera button I hear the shutter like the phone take the photo, the system is on while the screen is still off. The only way to see the screen now, is removing the battery and leave the screen on all the time, I notice then that the brightness adjust doesn't work and it got stuck in the last one used (about 40%).
I was at the moment with CM9. I tried with stock rom using Odin, also again with CM9, and CM10.2. Changed kernel in the last two but the problem is still there.
UPDATE: I just tried CM7 and brightness control works, but still has the problem.
Do you have any ideas for this? Thanks in advance.
P.D. Sorry for the bad English.
dslsoto said:
Hello guys, I hope some one can help me out here.
Yesterday, after I woke up I noticed my phone has turned off, I turned it on again with no problem, minutes later I tried to check something on it but the screen doesn't turned on, the backlight from the keyboard and the 4 button under the screen still works, I can press any button and it sounds like phone still works, even with the camera button I hear the shutter like the phone take the photo, the system is on while the screen is still off. The only way to see the screen now, is removing the battery and leave the screen on all the time, I notice then that the brightness adjust doesn't work and it got stuck in the last one used (about 40%).
I was at the moment with CM9. I tried with stock rom using Odin, also again with CM9, and CM10.2. Changed kernel in the last two but the problem is still there.
UPDATE: I just tried CM7 and brightness control works, but still has the problem.
Do you have any ideas for this? Thanks in advance.
P.D. Sorry for the bad English.
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Click to collapse
Odin (with repartition) back to stock and try to reproduce.
nikon120 said:
Odin (with repartition) back to stock and try to reproduce.
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Already tried it, but still the same.
dslsoto said:
Already tried it, but still the same.
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Click to collapse
Then you may have a bad display.

LG G3 D855 shutsdown on its own

Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Dredd90 said:
Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
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Click to collapse
I have the exact same problem. The past few days when I go to bed and wake up in the morning, the phone has shut itself off. I haven't rooted or installed any custom roms.
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Lennyuk said:
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
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Click to collapse
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Dredd90 said:
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
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Click to collapse
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Lennyuk said:
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
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Click to collapse
It is definetly shut down around 2 seconds(the normal time to hold the power button to turn on) it turns on and work perfectly and does not show anything suspicious in its behavior, it's super fast, not laggy and etc, may be a little high on ram consumptions but with this havy skin i think it is normal or could not be normal idk, the ram consumptions go from about 1,2GB the lowest i have seen to up to 2,3 the highes i have seen.
Anyway about the shut off think yes defenetly 100% sure it is off, it happend again a while ago and i thoght the same thing may be it si deep asleep even i had chacked the weather 10 min ago and call myself from a friends phone and the operator said that the phone is off or i am somewhere without network covarage.
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
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Click to collapse
If you have to remove the battery to get it to restart then its not actually shut off, its just stuck in deep sleep! which is usually caused by a bad app.
Yes if you have to remove the battery the problem is different, i just have to push the power button and it boots right away after it have shuted off by its self........
i didnt have this issue with my 855. but i did a factory reset after i got the phone just for the hell of it
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Dredd90 said:
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
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Click to collapse
did you have any luck with the problem? I have the same issue, performed a factory reset and restored, hopefully it will fix too..
Hi all!
I have and have had the same problem and think I've pinpointed the problem to Google Search but can't 100% confirm it yet. I didn't do a factory reset when I got the phone and it shutdown during the night. I did a factory reset, made sure it got enough time to update everything properly. Problem was gone and worked fine. HOWEVER, the phone kept asking me which home screen I prefer at random times when I hit the home button. With random I mean like 4+ times per day. I searched the net and found a threat saying that a guy with a G2 solved the problem by removing Google Search updates. So I decided to do just that and get the factory version back and the questions disappeared but guess what, the phone shut down the following night.
Any takers or might this just be random? Note that it was working fine for three days with the updated Google Search and shutdown the first night after the downgrade.
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Dredd90 said:
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Click to expand...
Click to collapse
Let me know if you also encounter the problem with the home screen questions! :good:
Good luck!
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
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Had you enabled ART instead of Dalvik ?
turt said:
Had you enabled ART instead of Dalvik ?
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Click to collapse
whether the use of ART
The problem will be resolved?
I suggest take it to your dealer and get it replaced asap. I've seen lots of returned phones(my job at XXXXXXX company ) with the same issue, and as long as the defect is reproducible the dealer will give you a new phone. If it's outa replacement period then they'll probably repair it.
aaaaaaaaaaaaaaaaaaaaand shut down again but this time it took quite a bit time longer to shut off by its self so i tought the problem was fixed, but it's not, so i am going to the store which i buy it from to replace the device.....
Does this also happen with the korean models?

Freezing at initial android set up?

I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Might be a dud. They happen. RMA it.
LaysDarren said:
I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Click to expand...
Click to collapse
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Sent from my XT1097 using XDA-Developers mobile app
mr mystery said:
Might be a dud. They happen. RMA it.
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Click to collapse
markdexter said:
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
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Click to collapse
Tried doing the Factory reset thing, no luck. Talked to OP support and the guy told me to submit a ticket with my issues, and that a "level 2 technician" would help me.
So I got home and plugged it into my PC, turns out the phone doesn't freeze when plugged in via USB. But on the included charger, and without being plugged into anything, it freezes and reboots itself in a continuous loop.
Keep us informed I'd like to hear what the problem/solution is
Hello, i have the same issue, did u find the solution ?
tenzeu said:
Hello, i have the same issue, did u find the solution ?
Click to expand...
Click to collapse
I also had my Oneplus 3 in a bootloop and freezing while showing either the 1+ square or the rotating red dots.
After I tried to get it repaired by talking with support and had been using my old phone for a few days and reflashing the ROM and recovery many times. I got it working again (ish) now it only freezes ones a day.
Support is a pain, I'm waiting for a level 2 techician for almost a week now.
So I any of you know a solution or have a confirmation that it is a hardware failure, I think we all would like to hear about it.

Double Tap to Wake Doesn't Work

Hello,
I'm on stock rom, nothing fancy installed on my #HTC10 however I am unable to wake the phone by double tap to wake when its locked. I tried it all including cache wipe, factory reset, calibrating g sensor... Nothing fixed the problem.
Any suggestions?
cengizbey said:
Hello,
I'm on stock rom, nothing fancy installed on my #HTC10 however I am unable to wake the phone by double tap to wake when its locked. I tried it all including cache wipe, factory reset, calibrating g sensor... Nothing fixed the problem.
Any suggestions?
Click to expand...
Click to collapse
Just one idea: Did you maybe accidentially disable the gesture in the menu?
http://www.htc.com/mea-en/support/htc-10/howto/721983.html
Greetings,
R
It sometimes stops working. You need to disable it and re-enable it in the gestures menu for it to work again.
to me it does not work. just did reset but nothing. nougat 2.41.401.3
It's not working for me sometimes, but sometimes works.
cengizbey said:
Hello,
I'm on stock rom, nothing fancy installed on my #HTC10 however I am unable to wake the phone by double tap to wake when its locked. I tried it all including cache wipe, factory reset, calibrating g sensor... Nothing fixed the problem.
Any suggestions?
Click to expand...
Click to collapse
Are you trying it while the phone is lying on a table? It's only working if you hold your Phone upright.
Sent from my HTC 10 using XDA Labs
Maik268 said:
Are you trying it while the phone is lying on a table? It's only working if you hold your Phone upright.
Sent from my HTC 10 using XDA Labs
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Click to collapse
I am holding it in portrait. I tried all combinations and could not get it to work. I took it to HTC Service, lets see if they can figure it out.
Its such a disappointment...
cengizbey said:
I am holding it in portrait. I tried all combinations and could not get it to work. I took it to HTC Service, lets see if they can figure it out.
Its such a disappointment...
Click to expand...
Click to collapse
Hi did you manage to resolve this? My phone started doing the same, after I got it from service with a replacement screen. Sideeffect was, that it didn't respond to touch in recovery mode either.
I took it to htc service once again, they fixed the issue in 2 weeks or so. They told me the phone had to be updated to a new software although I had the latest version of Nougat then. So although it did not make too much sense I am glad the phone is working fine now
I'm not as lucky as u, I changed the LCD three times still not working the SC said it's HTC 10 issue where the LCD always with the motherboard.. Only solution is to keep testing with the parts till it works. It took me a month plus for testing two batches of the part. Still the same, I collect my phone back with dissapointment.
It's amazing how these things still happen to htc 10

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