Bluetooth Keeps on Stopping - Google Pixel 3 XL Questions & Answers

Hi All,
I have searched google and XDA but have not found a fix yet. Is anyone running into Bluetooth Keeps Stopping loop? I am stock and it just started happening recently. It is really annoying. Sometimes I have to reboot two to three times before it's ok to use for a few hours again. Thanks in advance!

Standard radio troubleshooting advice - clean flash from most recent factory image. It's a pain but a lot of time this helps fix things.

ffchampmt said:
Standard radio troubleshooting advice - clean flash from most recent factory image. It's a pain but a lot of time this helps fix things.
Click to expand...
Click to collapse
Can I do this without being rooted? It happened 3 times today and the last time, even the cellular network turned off....

b00st4ddicted said:
Can I do this without being rooted? It happened 3 times today and the last time, even the cellular network turned off....
Click to expand...
Click to collapse
Hello,
No need to root your device, but you'll have to unlock your bootloader, which will wipe your datas. So you'd better backup your stuff before attempting anything..! ?
You can follow this guide: https://forum.xda-developers.com/pixel-3-xl/how-to/guide-pixel-3-xl-android-10-0-q-t3964117
Good luck,
Sébastien.

5.1 said:
Hello,
No need to root your device, but you'll have to unlock your bootloader, which will wipe your datas. So you'd better backup your stuff before attempting anything..!
You can follow this guide: https://forum.xda-developers.com/pixel-3-xl/how-to/guide-pixel-3-xl-android-10-0-q-t3964117
Good luck,
Sébastien.
Click to expand...
Click to collapse
Thank you so much for this! Any tips on getting my windows 10 to recognize my phone under USB debugging mode and fastboot? I can't seem to get my computer to recognize this phone to reflash factory grrrr

b00st4ddicted said:
Thank you so much for this! Any tips on getting my windows 10 to recognize my phone under USB debugging mode and fastboot? I can't seem to get my computer to recognize this phone to reflash factory grrrr
Click to expand...
Click to collapse
Hello,
Sure, i wrote a little guide for the OG Pixel XL, but it should be relevant to Crosshatch as well. Here it is: https://forum.xda-developers.com/pixel-xl/how-to/guide-fix-mtp-driver-windows-10-t3570625
Don't forget to thanks: @ppd0526 who proposed an easier solution for this issue!
Hoping that helps!
Cheers...
Sébastien.

b00st4ddicted said:
Hi All,
I have searched google and XDA but have not found a fix yet. Is anyone running into Bluetooth Keeps Stopping loop? I am stock and it just started happening recently. It is really annoying. Sometimes I have to reboot two to three times before it's ok to use for a few hours again. Thanks in advance!
Click to expand...
Click to collapse
There's some Bluetooth settings in the Developor Options. Also might wanna go to settings and turn battery optimization off for Bluetooth app. I have a some what aged Bluetooth radio in my jeep an when something kills the connection. I have to turn the radio off get music going on phone then turn radio back on then try an connect bluetooth. This seems to be the only device that my bluetooth acts up on but there's def a issue with wifi and bluetooth scanning some times takes for ever to find anything

Related

[maguro] [paranoidandroid] I can´t wipe my phone

Hi,
Since this moring my phone is constantly rebooting. It first started when I tried to update 6 apps via the market. I´m on Paranoid Android 1.9.9.1. it worked smooth without any problems until today. I´ve alredy tried to reflash erverything but everytime i get the same result: the phone working for a minute and then suddenly out of the nowhere rebooting even if i don´t use it. Then i tried to wipe my phone which didn´t work either. Neither via cwm nor through the settings. Of course i have already searched the forum for possible solutions but it seems like i´m the only one who has ever experienced it. Could someone please led me to a thread wher my problem is discussed or provide me a solution i don´t what to do . Thanks in advance for everyone who is trying to help me.
P.S. I found out that i doesn´t reboot if i do not unlock it. If i unlock it either with sim inserted or not it reboots. WTF???
BigMops said:
Hi,
Since this moring my phone is constantly rebooting. It first started when I tried to update 6 apps via the market. I´m on Paranoid Android 1.9.9.1. it worked smooth without any problems until today. I´ve alredy tried to reflash erverything but everytime i get the same result: the phone working for a minute and then suddenly out of the nowhere rebooting even if i don´t use it. Then i tried to wipe my phone which didn´t work either. Neither via cwm nor through the settings. Of course i have already searched the forum for possible solutions but it seems like i´m the only one who has ever experienced it. Could someone please led me to a thread wher my problem is discussed or provide me a solution i don´t what to do . Thanks in advance for everyone who is trying to help me.
P.S. I found out that i doesn´t reboot if i do not unlock it. If i unlock it either with sim inserted or not it reboots. WTF???
Click to expand...
Click to collapse
Flash your phone back to stock first to see if that resolves the issue.
Petrovski80 said:
Flash your phone back to stock first to see if that resolves the issue.
Click to expand...
Click to collapse
I´ve already tried to do something similar, but the problem is that everytime I try to copy something to my sd it reboots.
BigMops said:
I´ve already tried to do something similar, but the problem is that everytime I try to copy something to my sd it reboots.
Click to expand...
Click to collapse
You don't need to copy anything to your sdcard. Flash back to stock using this.
BigMops said:
Hi,
Since this moring my phone is constantly rebooting. It first started when I tried to update 6 apps via the market. I´m on Paranoid Android 1.9.9.1. it worked smooth without any problems until today. I´ve alredy tried to reflash erverything but everytime i get the same result: the phone working for a minute and then suddenly out of the nowhere rebooting even if i don´t use it. Then i tried to wipe my phone which didn´t work either. Neither via cwm nor through the settings. Of course i have already searched the forum for possible solutions but it seems like i´m the only one who has ever experienced it. Could someone please led me to a thread wher my problem is discussed or provide me a solution i don´t what to do . Thanks in advance for everyone who is trying to help me.
P.S. I found out that i doesn´t reboot if i do not unlock it. If i unlock it either with sim inserted or not it reboots. WTF???
Click to expand...
Click to collapse
If you have any CPU apps that apply settings at boot maybe that's causing the reboots
Sent from my Galaxy Nexus using Tapatalk 2
ac3theone said:
If you have any CPU apps that apply settings at boot maybe that's causing the reboots
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
no i haven´t got any cpu apps installed and have neither played with the cyanogenmod options. Im going to flash JRO03C via Odin because i´ve got some problems with efrants guide.
EDIT: It worked thanks for the help guys

I'm so close to downgrading....

Having upgraded to 4.2.x now for about a month I have nothing but fustrations about the upgrade. I've had probably 5-6 random reboots where as on 4.1.x I had none. The phone has had problems connecting to data where the only remedy was to reboot. I've also had problems connecting with GPS AND bluetooth where only a reboot would fix things. The OS studders much more than before and (it could be my imagination) it seems some apps run slower than before. With that said if I have to reboot one more time this week I will be downgrading.
BTW I'm stock with bootloader unlocked on yakju.
Like everyone else you should try a fresh install of the factory image wiping everything without restoring any data. It shouldn't matter if you are going to downgrade anyway.
We are many who have had no issues at all, so give it a shot.
Lots of threads already on these issues.
Just downgrade now and save us having to listen to more whining...
If you updated from 4.1 to 4.2 without a full wipe there's potential for a lot to go wrong. There could be some app running as a service that isn't fully compatible with 4.2 causing your issues.
With that being said, I would try fully resetting the device, no need to re-flash the stock image because it's already in place on the device anyway.
Install apps that are known to work on 4.2 ONLY. Then, you can begin testing to see if it becomes stable. After that, do what you want.
mortenmhp said:
Like everyone else you should try a fresh install of the factory image wiping everything without restoring any data. It shouldn't matter if you are going to downgrade anyway.
We are many who have had no issues at all, so give it a shot.
Click to expand...
Click to collapse
Thanks, I'll give a try!
cymru said:
Lots of threads already on these issues.
Just downgrade now and save us having to listen to more whining...
Click to expand...
Click to collapse
Not all of us have the time to look through all the threads to make sure threads aren't duplicate buddy.
g8who said:
Not all of us have the time to look through all the threads to make sure threads aren't duplicate buddy.
Click to expand...
Click to collapse
Yeah, it's as if someone should add a search button to the forum :silly:
cymru said:
Yeah, it's as if someone should add a search button to the forum :silly:
Click to expand...
Click to collapse
But searching takes time...
And it's not like you can make it through a page in either General or Q&A without tripping over a 4.2 whine thread.
g8who said:
Having upgraded to 4.2.x now for about a month I have nothing but fustrations about the upgrade. I've had probably 5-6 random reboots where as on 4.1.x I had none. The phone has had problems connecting to data where the only remedy was to reboot. I've also had problems connecting with GPS AND bluetooth where only a reboot would fix things. The OS studders much more than before and (it could be my imagination) it seems some apps run slower than before. With that said if I have to reboot one more time this week I will be downgrading.
BTW I'm stock with bootloader unlocked on yakju.
Click to expand...
Click to collapse
if you're on the VZW Galaxy Nexus, then i strongly recommend getting the mmuzzy rom. i think it's made specifically for that carrier/model only. it's been great for me so far. so smooth, no issues thus far!
i don't know how much experience you have with swapping roms, but you should use the Super Wipe utility that mmuzzy recommends.
jpildave said:
if you're on the VZW Galaxy Nexus, then i strongly recommend getting the mmuzzy rom. i think it's made specifically for that carrier/model only. it's been great for me so far. so smooth, no issues thus far!
i don't know how much experience you have with swapping roms, but you should use the Super Wipe utility that mmuzzy recommends.
Click to expand...
Click to collapse
This guy is correct MMuzzy has been the most stable for Vzn Gnex. I only have a qualm with the GPS, but that's every phone
Sent from my Galaxy Nexus using xda premium
Most of people that have problemas... solve with a clean install... i dont know why dont try before back to 4.1
Only bluetooth problem
LeBaldi said:
Most of people that have problemas... solve with a clean install... i dont know why dont try before back to 4.1
Click to expand...
Click to collapse
Hi.
I only have problems in bluetooth in 4.2.1... Sometimes I turned it off and I cannot turn it on again Also... sometimes when the phone goes into sleep mode it disconnect the connection with handset... It never happen in 4.1.
I downloaded the factory image of 4.2.1 from Google and flash it... still the same. I saw people saying a clean install... Should I do another kind of install other than I did?
Can someone please tell me if got this kind of bluetooth problem and have solved it? How?
Thanks
abcorp said:
Hi.
I only have problems in bluetooth in 4.2.1... Sometimes I turned it off and I cannot turn it on again
Click to expand...
Click to collapse
i have also encountered that behaviour, gets greyed out while "Turning off".

****ed up my P8000

Hello XDA, this is my first post, this comunity is awesome and helped me a lot for a couple of years now.
there always seems to be a solution to everything!
but now i realy ****ed up. i accidentaly checked the wrong thing on the so called "smart phone flash tool"
i klicked firmware upgrade instead of download only.
is there any way so rescue my phone? thank you very much in advance! :crying:
here is a screenshot: (i cant paste link because i am new):crying:
I'd better let someone more qualified answer your query but I'm pretty sure your situation can be recovered easily. What happens if you try to reflash the firmware again with the correct settings? These phones are pretty hard to brick!
charliepie said:
I'd better let someone more qualified answer your query but I'm pretty sure your situation can be recovered easily. What happens if you try to reflash the firmware again with the correct settings? These phones are pretty hard to brick!
Click to expand...
Click to collapse
there probably is SOME way to fix it, i am sure, but the phone does not even boot into recovery.
Mediatek phones are hard to brick, haha
It is PROBABLY going to give a headache in order to find the needed files, flash the stuff again and etc using the proper way, but PROBABLY your phone will relive again. Try rooting and installing Eragon after a full wipe, if that option is available.
You may look here:
Bricked P8000
This may help.
I was in the same state when I accidentally flashed a the wrong logo.img file. I fixed it by doing a format on flashtool>stock rom>custom recovery>custom rom again!
abubakar486 said:
I was in the same state when I accidentally flashed a the wrong logo.img file. I fixed it by doing a format on flashtool>stock rom>custom recovery>custom rom again!
Click to expand...
Click to collapse
hi, thank you; but my phone does not even boot. it gets recognized by the pc though
New problem
OKAY now i got everything working so far. but there is a new real big problem. it has some kind of imei error so it doesnt let me use data on the way
how can this be fixed? i mean, i have the correct imei s right here whith me.
thank you in advance.
Data is turned on under data usage in settings menu and the APN is correct? What does the error message say and can you make calls/SMS OK?
FIXED
charliepie said:
Data is turned on under data usage in settings menu and the APN is correct? What does the error message say and can you make calls/SMS OK?
Click to expand...
Click to collapse
Hey! i fixed it. again fith XDAs help
http://forum.xda-developers.com/canvas-a1/general/fix-imei-perfect-fix-android-imei-t2943567
solution 2 worked for me.
Also i have a new problem. when connecting my bluetooth speaker it says...well maybe this belongs to another forum :good:

getting "your device is corrupt and cannot be trusted pixel"

So after a few months of using my google pixel 2 xl, while I was using it I randomly got a black screen with the message:
"Your device is corrupt. It can't be trusted and may not work properly.
Visit this link on another device: g.co./ABH
PRESS POWER BUTTON TO CONTINUE".
Now it happens every time I turn on my phone. :/
I Have tried doing a factory reset and it still appears.
My phone is not rooted, I have the official OS that I got it with it (updated it through the phone's updater).
The phone was purchased directly from the us google online store.
I've tried to contact their support but they didn't have a solution.
Please help me!!
almogsad said:
So after a few months of using my google pixel 2 xl, while I was using it I randomly got a black screen with the message:
"Your device is corrupt. It can't be trusted and may not work properly.
Visit this link on another device: g.co./ABH
PRESS POWER BUTTON TO CONTINUE".
Now it happens every time I turn on my phone. :/
I Have tried doing a factory reset and it still appears.
My phone is not rooted, I have the official OS that I got it with it (updated it through the phone's updater).
The phone was purchased directly from the us google online store.
I've tried to contact their support but they didn't have a solution.
Please help me!!
Click to expand...
Click to collapse
Sounds like one of those non harmful, annoying messages at boot up. Is your bootloader still locked I assume? If so, have you tried side loading the March OTA. I think sometimes during the OTA updater process that some files don't always make it to the system, which is why you get those messages. Is your phone still functioning properly??
Badger50 said:
Sounds like one of those non harmful, annoying messages at boot up. Is your bootloader still locked I assume? If so, have you tried side loading the March OTA. I think sometimes during the OTA updater process that some files don't always make it to the system, which is why you get those messages. Is your phone still functioning properly??
Click to expand...
Click to collapse
First of all thanks for the response!
yes my bootloader is still locked.
Badger50 said:
have you tried side loading the March OTA
Click to expand...
Click to collapse
How do I do that? ^^
and it seems like the phone still functions properly, but I guess only time will tell
almogsad said:
First of all thanks for the response!
yes my bootloader is still locked.
How do I do that? ^^
and it seems like the phone still functions properly, but I guess only time will tell
Click to expand...
Click to collapse
Just follow these instructions if you want to side load an OTA. It's really not that hard ??
https://developers.google.com/android/ota
Badger50 said:
Just follow these instructions if you want to side load an OTA. It's really not that hard
Click to expand...
Click to collapse
Thanks! I'll try that...
Do you think it might fix the problem?
Edit:
it says in the guide:
"find the appropriate driver for your device from the OEM drivers"
but I don't know which one is mine ^^
almogsad said:
Thanks! I'll try that...
Do you think it might fix the problem?
Edit:
it says in the guide:
"find the appropriate driver for your device from the OEM drivers"
but I don't know which one is mine ^^
Click to expand...
Click to collapse
Once you choose the proper OS version for your pc, and install SDK, when you plug your phone in, it should automatically update your device drivers :good:
And yes, there's a good chance it'll fix your problem. Never any guarantees with this tech stuff though
Badger50 said:
Once you choose the proper OS version for your pc, and install SDK, when you plug your phone in, it should automatically update your device drivers :good:
And yes, there's a good chance it'll fix your problem. Never any guarantees with this tech stuff though
Click to expand...
Click to collapse
Hey! It seems like it worked!!!! Thanks!!
I only wish I hadn't listened to the google support team , and hadn't done a factory reset to phone before lol they don't seem to understand too much about their phones, the guy told me he thinks it's just an add
Thanks again man!
almogsad said:
Hey! It seems like it worked!!!! Thanks!!
I only wish I hadn't listened to the google support team , and hadn't done a factory reset to phone before lol they don't seem to understand too much about their phones, the guy told me he thinks it's just an add
Thanks again man!
Click to expand...
Click to collapse
Oh sweet! Glad to hear it my friend, well done. Now you can help others out with the same issue if it comes up :good: Yeah, the Google folks are kinda funny sometimes. The factory reset is their standard MO! And right, an add on the boot up screen....yeah that's funny! I'd be willing to bet most of them use iPhones!!??????
Badger50 said:
Oh sweet! Glad to hear it my friend, well done. Now you can help others out with the same issue if it comes up :good: Yeah, the Google folks are kinda funny sometimes. The factory reset is their standard MO! And right, an add on the boot up screen....yeah that's funny! I'd be willing to bet most of them use iPhones!!
Click to expand...
Click to collapse
How ironic! lol ???
Badger50 said:
Sounds like one of those non harmful, annoying messages at boot up. Is your bootloader still locked I assume? If so, have you tried side loading the March OTA. I think sometimes during the OTA updater process that some files don't always make it to the system, which is why you get those messages. Is your phone still functioning properly??
Click to expand...
Click to collapse
Thanks!! I also had this issue and following your suggestion to sideload the latest OTA, it appears to have fixed the problem.
I've been getting the same corrupt error on reboots on my xl 2(also not rooted), but I have not been able to get the latest OTA to sideload. It nearly completes but aborts last second and gives a Status 1 error. I'm not sure what I'm doing wrong here. Any help will be appreciated.
Got a similar run-around with Google support. When the factory reset was unsuccessful, they've recommended replacing the phone since it's under warranty, however they think replacing my virtually brand new phone with a refurbished phone is appropriate.
Apsel said:
I've been getting the same corrupt error on reboots on my xl 2(also not rooted), but I have not been able to get the latest OTA to sideload. It nearly completes but aborts last second and gives a Status 1 error. I'm not sure what I'm doing wrong here. Any help will be appreciated.
Got a similar run-around with Google support. When the factory reset was unsuccessful, they've recommended replacing the phone since it's under warranty, however they think replacing my virtually brand new phone with a refurbished phone is appropriate.
Click to expand...
Click to collapse
Are adb/fastboot tools the very newest?
Apsel said:
I've been getting the same corrupt error on reboots on my xl 2(also not rooted), but I have not been able to get the latest OTA to sideload. It nearly completes but aborts last second and gives a Status 1 error. I'm not sure what I'm doing wrong here. Any help will be appreciated.
Got a similar run-around with Google support. When the factory reset was unsuccessful, they've recommended replacing the phone since it's under warranty, however they think replacing my virtually brand new phone with a refurbished phone is appropriate.
Click to expand...
Click to collapse
Unlock then re-lock your bootloader(/s) maybe?
Great job guys, this solution with sideload latest OTA worked for me too with no need to unlock bootloader! :good::good::good:
I can confirm this working again. Pixel 2 XL with 9.0 and November security update.
Thanks!
I just had the corrupt message pop up (bootloader locked), and the sideload ota update seems to have worked!
michaelbsheldon said:
Are adb/fastboot tools the very newest?
Click to expand...
Click to collapse
I'm experiencing the same problem as Apsel, yes the adb/fastboot are the latest.
Error applying update: 15 (ErrorCode : kNewRootfsVerificationError)
E:Error in /sideload/package.zip (status 1)
Badger50 said:
Just follow these instructions if you want to side load an OTA. It's really not that hard ??
https://developers.google.com/android/ota
Click to expand...
Click to collapse
I know this is an old post but I'm having the same issue. Also cannot connect to pc due to, I'm assuming daughterboard issue this and previous pixel models have. I have been rooting phones since the S3 and am no virgin to the sdk. I tried to take it to ubreakifix which was a 4 hour round trip for me. I was told I would have to sign a waiver since the screen is glued to the phone and that was the only way to get to the internals. When I arrived I watched 4 bozos poke at the charging port for 20 min and then contradicting what I was told the night before over the phone that they were not comfortable doing the repair and then they tried to sell me a new device. I just got off chat with google and they want to charge me 270 dollars to fix even though I went to an authorized service center when it was in warranty. Will fastboot work over wifi?
Toolmighty said:
Will fastboot work over wifi?
Click to expand...
Click to collapse
'fraid not. Both the bootloader and recovery have stripped down hardware support, limited essentially to the display and storage. Neither has WiFi support that I know of, thus you have to use a USB cable.
I figured it out after I figured out how to fix the daughterboard issue w/o replacing the daughterboard. Verizon are some sneaky *^&$^s. Thx for the reply tho. I'm sure ur quite busy.

OP3 phone is un-usable please help!

Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
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Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
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its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
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Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
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Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
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Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart

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