Develop Bugs

After a 1 week with Moto 360

I received my beautiful Moto360 a week ago,since then I loved it.
I'm less like to use my phone outside,of course I'll make calls from it I can read all of my mails,whatsapp messages, calendar events. It's very very usefull and fast. At the beginning, I don't think this watches can help me at my normal life,but it seems that it's helping a lot. I really don't have to use phone for small things, watch vibrates gently and you can read notifications anytime
Also I don't have any battery problems with it, my phone and watch ( always on mode off because it's useless) can survive a full day with 3g connection. That's enough for me, I don't have any screen problems,screen looks gorgeous. I dont notice any crack yet but I dont think there will be any watch seems ok and I just saw survey about cracks and it's low rate ( thankfully)
I'm open to any question about this awesome watch.

Hi, can you reply to notification from whatsapp message directly from the Moto 360 ?

zhix said:
Hi, can you reply to notification from whatsapp message directly from the Moto 360 ?
Click to expand...
Click to collapse
You can reply with preload answers like "yes", "no", "I'm on the way". Or you can reply with your voice

With which phone you use it? Is it possible to use with every device(or at least every with 4.x + Android)?
Does it feel as good as it looks?^^

AndroidPaul said:
You can reply with preload answers like "yes", "no", "I'm on the way". Or you can reply with your voice
Click to expand...
Click to collapse
Just to add on, to reply with pre-loaded answers you'll need to swipe up from the voice screen. It took me a while to figure that out. Hope this helps.

papa_Lutz said:
With which phone you use it? Is it possible to use with every device(or at least every with 4.x + Android)?
Does it feel as good as it looks?^^
Click to expand...
Click to collapse
At least Android 4.3+ is required.

Help! Ambient mode seems to freeze watch.

Have had the Huawei Watch for a few days and it seems to have a deal-breaking bug. Frequently, after the watch has been in ambient mode for a while, it won't come out of it. If I touch the screen, the ambient display gets brighter, but that's all. No response from swiping or button presses. Sometimes, after a very long pause (a minute or so) it'll come back to life, but usually I have to hold the button until it restarts. Anyone run into this before? Ideas? Any help is greatly appreciated.
Using it with a Nexus 6. Android wear version 1.3.0.2176821.
Thanks!!!
Sent from my Nexus 6 using XDA Free mobile app

Forgot to mention that the time sticks at whatever time it freezes and so it doesn't even tell the correct time. Sigh.
Have tried a factory reset. Didn't fix it.

Sounds like it's maybe in need of replacing. Like any new product release, there's bound to be a certain percentage of failures. Depending on how you look at it, you're either really lucky, or really unlucky

Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.

gyromiterob said:
Well, just in case anyone else encounters this issue, I called Huawei tech support and described my issue. After a few minutes, they came back and said it was a known issue that effects some but not all watches. They said it would be corrected in a future software update but he was unable to tell me when that would be. So I could either wait for that update or send it back for an exchange. Since it happens frequently and renders the watch temporarily unusable, I opted to exchange it. They send an RMA label next day. The joys of new tech. Hope this helps someone else.
Click to expand...
Click to collapse
I have absolutely same issue. In ambient mode it freezes from the first day I bought this watch. Thank you for investigation and info.

got my hwatch and experienced the ambient mode freeze. to unfreeze, i enter and exit theater mode. it works. but now i'm never sure if the ambient time i'm glancing at is accurate or not...

Similar problem with an HTC M8. I'll try the theater mode to see if that helps. I still can't trust the time any more.

+1 on the Huawei Watch freeze. Sometimes after 15 minutes, sometimes after several hours. It has frozen with ambient mode disabled and with wrist gestures disabled as well.
Sent from my LG-V500 using Tapatalk

Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?

brizey said:
Two watches and no freezes here. Are you guys testing with no Wear apps installed and with a built-in Huawei face?
Click to expand...
Click to collapse
Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.

lukhof said:
Yes, after factory reset with no additional apps and with original buil-in Huawei faces and used to freeze. I returned it to the shop, got new one and problem is fixed.
Click to expand...
Click to collapse
Good to hear you got it fixed!

how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks

maximus96 said:
how are you sure that the problem is fixed as opposed to it not showing yet? the freeze seems to be random and i don't know of a way to replicate it on demand. thanks
Click to expand...
Click to collapse
Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.

lukhof said:
Before it froze every day several times. Now i have new one and it has been running non-stop for one week with ambient mode on and no freeze at all.
Click to expand...
Click to collapse
thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.

maximus96 said:
thanks, good to know. i'm curious if your replacement watch has the red-tint issue. i wonder if the two are somehow related.
Click to expand...
Click to collapse
None of them had red-tint issue. It seems this is not related with the freezing ambient mode.

Thanks, that solve my problem as well.

Happening to me too. Was using 3rd party skymaster watch face.

Got a replacement from amazon and it hasn't froze yet in the past two days of using it. The last one froze several times a day

Watch not receiving notifications.

Anyone else having this problem. It's only just happened. I've unpaired, uninstalled software, done everything I can think of. My phone is connected to it but when I get a message etc it doesn't come up on my watch.

Update
Charlie3999 said:
Anyone else having this problem. It's only just happened. I've unpaired, uninstalled software, done everything I can think of. My phone is connected to it but when I get a message etc it doesn't come up on my watch.
Click to expand...
Click to collapse
I've factory reset my phone and watch. Still not working. A phone call comes up on my watch so it must be a setting I can't work out.

Mine was working yesterday on a stock rooted rom on my phone, but not today on a modified rom. What are you running?

Charlie3999 said:
Anyone else having this problem. It's only just happened. I've unpaired, uninstalled software, done everything I can think of. My phone is connected to it but when I get a message etc it doesn't come up on my watch.
Click to expand...
Click to collapse
Hi,
I also had issues and did not recieve messages on my watch... (see: https://forum.xda-developers.com/huawei-watch/help/messages-arriving-watch-t3510071)
Did your recently reset your phone to factory settings?
Because the new version of Android Wear is asking for permissions to recieve notifications.
I did everything but the solution was simple for me:
Open the Android Wear app and on startup page there should be a blue notification which says something like klick here to enable notifications...klick this button and allow the notification permission and everything should work fine now.

htcdesire-hd said:
Hi,
I also had issues and did not recieve messages on my watch... (see: https://forum.xda-developers.com/huawei-watch/help/messages-arriving-watch-t3510071)
Did your recently reset your phone to factory settings?
Because the new version of Android Wear is asking for permissions to recieve notifications.
I did everything but the solution was simple for me:
Open the Android Wear app and on startup page there should be a blue notification which says something like klick here to enable notifications...klick this button and allow the notification permission and everything should work fine now.
Click to expand...
Click to collapse
Can you post a picture of where you mean. I can't seem to see where you're talking about.

Charlie3999 said:
Can you post a picture of where you mean. I can't seem to see where you're talking about.
Click to expand...
Click to collapse
I meant this notification with the label "Turn on watch notifications". (see attachment)

Charlie3999 said:
Can you post a picture of where you mean. I can't seem to see where you're talking about.
Click to expand...
Click to collapse
htcdesire-hd said:
I meant this notification with the label "Turn on watch notifications". (see attachment)
Click to expand...
Click to collapse
You can also access that in Settings > Apps > Gear Icon (upper right) > Advanced / Special Access > Notification access, then toggle on the Android Wear if it is not on

Thanks a bunch... I went to the app and noticed it said not connected... Touch to reconnect... Had to do that 4x and it finally connected
htcdesire-hd said:
Hi,
I also had issues and did not recieve messages on my watch... (see: https://forum.xda-developers.com/huawei-watch/help/messages-arriving-watch-t3510071)
Did your recently reset your phone to factory settings?
Because the new version of Android Wear is asking for permissions to recieve notifications.
I did everything but the solution was simple for me:
Open the Android Wear app and on startup page there should be a blue notification which says something like klick here to enable notifications...klick this button and allow the notification permission and everything should work fine now.
Click to expand...
Click to collapse

I'm having the same problem only I've done all of the above and it's still not working.
Notifications work for everything except messages and gmail.
It's only been doing it since the watch updated to Android Wear 2.5.
I have reset both the phone and the watch to factory, deleted and reinstalled the apps and still nothing.

bjm374 said:
I'm having the same problem only I've done all of the above and it's still not working.
Notifications work for everything except messages and gmail.
It's only been doing it since the watch updated to Android Wear 2.5.
I have reset both the phone and the watch to factory, deleted and reinstalled the apps and still nothing.
Click to expand...
Click to collapse
Same here after OTA update to 2.5 I can't receive notifications on my watch anymore..had to reset my phone and watch but still not working.

I wonder if there's a way to roll back to 2.0???

bjm374 said:
I wonder if there's a way to roll back to 2.0???
Click to expand...
Click to collapse
I don't know but I wish there was an easy way to go back to 2.0.

Hopefully someone far smarter than me will see this and tell us how easy it is ?

try to "sync all apps" again with the android wear app.. then shut down and restart the watch. This works until I rebooted my phone, then I had to do it again

bjm374 said:
Hopefully someone far smarter than me will see this and tell us how easy it is
Click to expand...
Click to collapse
It's obvious now that the current Android Wear app on the phone needs to be updated to become compatible with the 2.5.
My workaround to this issue was, which I've tested many times and worked so far, finger crossed!:
1-Turn the watch off
2-Turn the Bluetooth off on the phone
3-Turn the watch on completely
4-Turn on the Bluetooth on the phone.
The first notification will take 3-4 seconds to arrive.

Excellent effort. So far that seems to be working for me. I haven't received any messages yet but I'm getting my email notifications (which I wasn't before).
Thank You

hagba said:
It's obvious now that the current Android Wear app on the phone needs to be updated to become compatible with the 2.5.
My workaround to this issue was, which I've tested many times and worked so far, finger crossed!:
1-Turn the watch off
2-Turn the Bluetooth off on the phone
3-Turn the watch on completely
4-Turn on the Bluetooth on the phone.
The first notification will take 3-4 seconds to arrive.
Click to expand...
Click to collapse
That worked for me, thanks.
Oddly enough though, I followed the instructions step by step and actually had a facebook notification pop up on the watch immediately after it powered up but before I'd turned bluetooth back on on the phone!

@hagba Thank you very much those step work. I also noticed that google assistant doesn't work when you send your first query. You have to ask it something, click on the little colored dots then ask it the same thing again and it works. You have to do this everytime you make any request. Annoying. I hope the knuckleheads at Google will fix these annoying issues soon.

snapperheadjoe said:
@hagba Thank you very much those step work. I also noticed that google assistant doesn't work when you send your first query. You have to ask it something, click on the little colored dots then ask it the same thing again and it works. You have to do this everytime you make any request. Annoying. I hope the knuckleheads at Google will fix these annoying issues soon.
Click to expand...
Click to collapse
Myself I have no such problem with the Google assistant, it works fine from the first voice command without touching the colored dots, even "Ok Google" works well.

hagba said:
It's obvious now that the current Android Wear app on the phone needs to be updated to become compatible with the 2.5.
My workaround to this issue was, which I've tested many times and worked so far, finger crossed!:
1-Turn the watch off
2-Turn the Bluetooth off on the phone
3-Turn the watch on completely
4-Turn on the Bluetooth on the phone.
The first notification will take 3-4 seconds to arrive.
Click to expand...
Click to collapse
Worked for me, too. Got a message notification before I turned the Bluetooth back on, lol:good:

GWA2 compatibility with Huawei Mate 20 Pro

So as per the title im curious whether the Galaxy Watch Active 2(SM-R820) has any issues with pairing to a Huawei Mate 20 Pro(LYA-L29).
Im worried because in the playstore review section(galaxy wearable app), there are mixed reviews about their compatibility. Some have mentioned that they have no issues pairing them and some complain they are unable to do so.
Are there any users who have tried pairing them?
Edit: After going through the feedbacks, i have gotten myself the watch today(29/11/2019) and you just have to pair the watch and it will immediately prompt you to install the necessary app and plugin to get the watch working. So its basically plug and play(Emui9.1). Leaving this here to whom it may concern in the future.

I am using the watch with Huawei P30 Pro and have no problem. The watch is functional great and paring is great. But I'm still with Android 9, I don't know with 10 how it's going to be, I read that there was any problems.

anych said:
I am using the watch with Huawei P30 Pro and have no problem. The watch is functional great and paring is great. But I'm still with Android 9, I don't know with 10 how it's going to be, I read that there was any problems.
Click to expand...
Click to collapse
Thank you so much for your reply. Hmm i guess its ok to assume that my model should work fine too. Just to be safe i will be going over a physical store and hopefully they have a demo set for me to test.
On a side note, do you have google support on your p30 pro? Just curious.

Yes. No problem with Google app and support, have all of them and works normally.
I'm thinking that you have no problem with watch. It's great, I'm really happy with him. Come from Apple and don't believe that will have a android watch, who approach is very close to Apple watch, must say that is better. My only remark is whether app, don't know why sync is so slow, but my monitoring is that all Android watch have this problem.
Good luck and go get it

I use my gwa2 with my p20 pro, no problems whatsoever, just a lot of extra apps to download, which if you had a Samsung device would be native I guess.
The only two things that I have noted compatibility - wise, are:
- when you set an alarm via you phone, the watch will not register it as an alarm, therefore will not notify you. This has to be due to the fact that huawei alarm app is not compatible with alarm of the watch and therefore will not sync (although my notifications are set for the huawei alarm app..)
-there are some times when the watch gets disconnected from the phone, e.g. If I go out of bt range of the watch without my phone, but when I go back close to the phone the watch sometimes remains disconnected and I have to open the wearable app to press "connect" again.
That aside, the watch is great and I am so far astonished by its battery life, which is more than 3 days most of the time (WiFi off, all other on, relatively low brightness and goodnight mode set every night during sleep, in order not to vibrate in notifications but still track my sleep)
Sent from my CLT-L29 using Tapatalk

I have a Mate 20 Pro and it works perfectly as long as Android 9 is installed. Last week I upgraded to Android 10 and that's not a good match with the Galaxy Watch Active 2. I constantly have disconnects and sometimes can't connect afterwards so yeah you can use it but don't update to Android 10 yet! In the update notes Huawei already warned that the GWA2 doesn't play nice with Android 10 on the Mate 20 Pro, but I thought that it couldn't be that bad, but it is. In the same notes they said that there will be a fix but I don't know when it will be ready.

XtrordinarY said:
I have a Mate 20 Pro and it works perfectly as long as Android 9 is installed. Last week I upgraded to Android 10 and that's not a good match with the Galaxy Watch Active 2. I constantly have disconnects and sometimes can't connect afterwards so yeah you can use it but don't update to Android 10 yet! In the update notes Huawei already warned that the GWA2 doesn't play nice with Android 10 on the Mate 20 Pro, but I thought that it couldn't be that bad, but it is. In the same notes they said that there will be a fix but I don't know when it will be ready.
Click to expand...
Click to collapse
Well, I experience the same with android 9 on my p20 pro, so not sure if it is android 10 the actual cause[emoji39]
Sent from my CLT-L29 using Tapatalk

thanito said:
Well, I experience the same with android 9 on my p20 pro, so not sure if it is android 10 the actual cause[emoji39]
Click to expand...
Click to collapse
OH it is, because I had no problems whatsoever with Android 9 and the GWA2 connected to my Mate 20 Pro.

XtrordinarY said:
OH it is, because I had no problems whatsoever with Android 9 and the GWA2 connected to my Mate 20 Pro.
Click to expand...
Click to collapse
It's not that bad, it only happens as described in my previous post, that is if you go out of range and then go in range, sometimes it forgets to reconnect and needs manual connection
Sent from my CLT-L29 using Tapatalk

anych said:
Yes. No problem with Google app and support, have all of them and works normally.
I'm thinking that you have no problem with watch. It's great, I'm really happy with him. Come from Apple and don't believe that will have a android watch, who approach is very close to Apple watch, must say that is better. My only remark is whether app, don't know why sync is so slow, but my monitoring is that all Android watch have this problem.
Good luck and go get it
Click to expand...
Click to collapse
Thank you for your reply. I was really eyeing on the watch, nice to know it works fine.

thanito said:
I use my gwa2 with my p20 pro, no problems whatsoever, just a lot of extra apps to download, which if you had a Samsung device would be native I guess.
The only two things that I have noted compatibility - wise, are:
- when you set an alarm via you phone, the watch will not register it as an alarm, therefore will not notify you. This has to be due to the fact that huawei alarm app is not compatible with alarm of the watch and therefore will not sync (although my notifications are set for the huawei alarm app..)
-there are some times when the watch gets disconnected from the phone, e.g. If I go out of bt range of the watch without my phone, but when I go back close to the phone the watch sometimes remains disconnected and I have to open the wearable app to press "connect" again.
That aside, the watch is great and I am so far astonished by its battery life, which is more than 3 days most of the time (WiFi off, all other on, relatively low brightness and goodnight mode set every night during sleep, in order not to vibrate in notifications but still track my sleep)
Click to expand...
Click to collapse
Ah thank you so much for the in depth details. Considering the price and how great the watch is, those minor issues isnt really a dealbreaker for me.

XtrordinarY said:
I have a Mate 20 Pro and it works perfectly as long as Android 9 is installed. Last week I upgraded to Android 10 and that's not a good match with the Galaxy Watch Active 2. I constantly have disconnects and sometimes can't connect afterwards so yeah you can use it but don't update to Android 10 yet! In the update notes Huawei already warned that the GWA2 doesn't play nice with Android 10 on the Mate 20 Pro, but I thought that it couldn't be that bad, but it is. In the same notes they said that there will be a fix but I don't know when it will be ready.
Click to expand...
Click to collapse
Noted i will stay away from 10 until there is a fix. Thanks

I might be unlucky but since yesterday I have many disconnections [emoji23] I think though that it might have something to do with an update in galaxy wearable app that was received yesterday.
Notwithstanding the above, I do believe that it is a great gadget to own and I repeat that the best thing that I have noticed so far is the outstanding battery life, to the point that I forget to charge it, yet never worry of running out of juice... [emoji51]
Sent from my CLT-L29 using Tapatalk

thanito said:
I might be unlucky but since yesterday I have many disconnections [emoji23] I think though that it might have something to do with an update in galaxy wearable app that was received yesterday.
Notwithstanding the above, I do believe that it is a great gadget to own and I repeat that the best thing that I have noticed so far is the outstanding battery life, to the point that I forget to charge it, yet never worry of running out of juice... [emoji51]
Click to expand...
Click to collapse
Oh alright. If its the app, maybe try downgrading the version see if there is any difference.

XtrordinarY said:
I have a Mate 20 Pro and it works perfectly as long as Android 9 is installed. Last week I upgraded to Android 10 and that's not a good match with the Galaxy Watch Active 2. I constantly have disconnects and sometimes can't connect afterwards so yeah you can use it but don't update to Android 10 yet! In the update notes Huawei already warned that the GWA2 doesn't play nice with Android 10 on the Mate 20 Pro, but I thought that it couldn't be that bad, but it is. In the same notes they said that there will be a fix but I don't know when it will be ready.
Click to expand...
Click to collapse
Current version of Galaxy Wearable and the Plugins (to support each watch model, we have a separated plugins) is not fully compatible with Android Q. But I think on 1-2 months, new versions that work with Q OS will be deployed.

tiru92 said:
Oh alright. If its the app, maybe try downgrading the version see if there is any difference.
Click to expand...
Click to collapse
Actually it was not the app itself, I think it was the plugin. I will be patient for any update, for now, I will just remember to reconnect it whenever it disconnects [emoji39]
Sent from my CLT-L29 using Tapatalk

tinhduong said:
Current version of Galaxy Wearable and the Plugins (to support each watch model, we have a separated plugins) is not fully compatible with Android Q. But I think on 1-2 months, new versions that work with Q OS will be deployed.
Click to expand...
Click to collapse
Thank you.

thanito said:
Actually it was not the app itself, I think it was the plugin. I will be patient for any update, for now, I will just remember to reconnect it whenever it disconnects [emoji39]
Click to expand...
Click to collapse
I just got myself the gwa 2 today. So far everything seems fine. Still getting the hang of it. Its my first smart watch.
Anyway i realised there is a running coach in the workout, so if i make a custom workout, does the couch guide accordingly?

EMUI 10 Updated and ringing screwed up

Greets all,
My phone just updated 2 days ago to the new EMUI 10 and now I cant find the setting to stop the phone from ringing softly and then increasing gradually. I never had it set that way and I cant find the setting to stop it. When it rings I want it to be loud as I have it on max, I dont want it to start soft and gradually increase the ringtone. Any help would be good as I have looked under the sound settings and found nothing.

I believe its a bug - because it's hard to imagine even Huawei deciding it to be a 'feature' - and it's the same with the P30 Pro 10.1 update. As far as I know there's no remedy.

rubiicon59 said:
I believe its a bug - because it's hard to imagine even Huawei deciding it to be a 'feature' - and it's the same with the P30 Pro 10.1 update. As far as I know there's no remedy.
Click to expand...
Click to collapse
Wonderful. I know there is a feature that is gradual ring increase, just like there is the option to soften the ring when picking up the phone, but not to find it or if it a bug, they need to fix it, Cause I would be highly pissed if I factory reset the phone only to find out that it still exists and i did it for nothing.

AngelDeath said:
Wonderful. I know there is a feature that is gradual ring increase, just like there is the option to soften the ring when picking up the phone, but not to find it or if it a bug, they need to fix it, Cause I would be highly pissed if I factory reset the phone only to find out that it still exists and i did it for nothing.
Click to expand...
Click to collapse
settings-accessibility-motion control-straighten or turn around
you can find it there

letschky said:
settings-accessibility-motion control-straighten or turn around
you can find it there
Click to expand...
Click to collapse
No its not, whats there is the example I gave and the example is not what is the problem.