Develop Bugs

[HELP] Screen not shutting off

Help pls! I have had this for about 2 weeks, no issues. none. suddenly from today morning, my screen wont shut down. Even when i press the power button it comes back up. and the battery status goes to "usb charging" once every 15-20 secs. it flashes usb charging, screen goes on, then the charging symbol dissapears. it keeps happening, phone screen wont turn off. been happening the past hour n half. i wiped battstats. i did factory reset. wiped again. nothing. keeps happening. wat do i do?????? right now i am letting it drain, when drained fully, m gonna charge it up and see if it happens again. m on aokp build 11/franco's 7.1.

I think you should sent the telephone to SAT

faulty usb
Had this on a water damaged galaxy s2. Replaced the usb flex cable and that solved the problem. Check the usb connector to make sure it doesnt have any dirt stuck in it.

chincolondio said:
I think you should sent the telephone to SAT
Click to expand...
Click to collapse
whos SAT?
spywhite said:
Had this on a water damaged galaxy s2. Replaced the usb flex cable and that solved the problem. Check the usb connector to make sure it doesnt have any dirt stuck in it.
Click to expand...
Click to collapse
wat usb flex cable?? you mean the charger cable or the connector on the phone?

I had the same issue the other morning. Blew on the connector a few times and it was gone. The charger that came with my Gnex made a high pitch noise (probably the caps) so I stopped using it. Haven't had the problem since.

i havent ever used the gn charger. i use the usb cable from my kindle. no probs so far, suddenly today!!!! even i blew on the connector, nothing happened so far.
i drained the battery and i am charging again, lets c.....
In the meantime, any more help pls????

this is the issue.
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I drained,charged to 100%,cleaned the USB port a bit,used another cable....now gonna wait a couple of hours and observe.
Sent from my Galaxy Nexus

Any news to this as this has happened to me too.. dunno what´s wrong yet..

Did you both (having this problem) use non GNex chargers? You should really only use the charger that comes with the phone

spitefulcheerio said:
Did you both (having this problem) use non GNex chargers? You should really only use the charger that comes with the phone
Click to expand...
Click to collapse
well my problem hasn't re occurred. It got magically solved.
And you should research your things before you post,it has been widely discussed in this forum that it is just a standard micro USB cable. I used another standard cable from my kindle and galaxy s phone. worked perfectly till now. Now after this problem I used a Nokia charger which worked perfectly as expected.
My guess is that some particle got inside the uncovered USB port causing some unwanted connections.
Sent from my Galaxy Nexus

Dont be rude. I thought you were talking about the wall connector portion.

psycho2097 said:
wat usb flex cable?? you mean the charger cable or the connector on the phone?
Click to expand...
Click to collapse
The cable inside the phone, I took it apart and replaced it.

spywhite said:
The cable inside the phone, I took it apart and replaced it.
Click to expand...
Click to collapse
way beyond me...so not taking apart a 700$ phone with no insurance and warranty
Edit: I can't watch it....it makes me cringe...wat did that poor phone ever do to him?! OMG!
spitefulcheerio said:
Dont be rude. I thought you were talking about the wall connector portion.
Click to expand...
Click to collapse
I din mean to be... its just a pet peeve of mine. all micro USB cables are same unless specially noted. Like the nook color. Even the galaxy s cable had some weird thing going on. But that's all I have heard.
Sent from my Galaxy Nexus

Yeah the cables are usually the same...its the wall connectors that can differ

You are having this problem: http://forum.xda-developers.com/showthread.php?t=1427539

Thanks the problem is gone now...but I starred the issue on Google.
Sent from my Galaxy Nexus

http://code.google.com/p/android/issues/detail?id=23789
Please "star" the issue on Google. The more priority this gets the sooner we will find out if this is hardware or software related.

Got the same problem http://forum.xda-developers.com/showthread.php?t=1815042

Scene from "Full Metal Jacket"
I love that movie

Anyone have problem with usb cable too easy to pull out?

It seems the body of the phone is so thick at the bottom towards the front, that the usb connector sits way too deep, because of that some micro usb connectors can't reach all the way through to properly lock in. The cable that came with the phone has such thick plastic around the micro usb connector that when pulled a little sideways it acts like a crowbar, pulling the plug out the connector, all it needs a slight pull to the side and the cable disconnects.
Looking at the hole (screen is up) it seems the bottom edge of the metal casing of the connector is almost at the edge of the plastic:
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however top edge is about 1/8" away from the edge:
That 1/8" of plastic is what stands between the connector and cable.
I just checked two other phones I have and their metal casing is at most 1/16" away from the edge of plastic.
Cable from HTC One X that has much slimmer plastic at the connector works almost perfectly, but it still not as secure as on other phones though.
Anyone experiencing same issues? or it's my phone defective?

My advice to u is if it wiggles u might want to talk to samsung..wiggling can cause damage to the motherboard due to disconnection and conection of power source ...goodluck
Sent from my SAMSUNG-SGH-I317 using xda premium

Mine too but I have the sprint version. When to the store to complain but they couldn't help. I didn't have this issue with my sprint galaxy 2.
Sent from my SPH-L900 using xda app-developers app

I've had the same problem on my International Note II since day one. Rather annoying. I came from the SI so I thought it was due to the usb being on the bottom instead of the top.

Well if u guys are just "dealing with it" dont move the cable at all,,, I know somtimes it happens ..maybe dont charge it in the car..where its more plausible to get moved
Sent from my SAMSUNG-SGH-I317 using xda premium

twanskys204 said:
Well if u guys are just "dealing with it" dont move the cable at all,,, I know somtimes it happens ..maybe dont charge it in the car..where its more plausible to get moved
Click to expand...
Click to collapse
The purpose of this topic is not seek for a solution, but rather gather information if more people have the same issue, if it's a design flaw or defective selected units.
The wiggling is inside the connector, not the connector itself.

[QUOTE[email protected];35857862]The purpose of this topic is not seek for a solution, but rather gather information if more people have the same issue, if it's a design flaw or defective selected units.
The wiggling is inside the connector, not the connector itself.[/QUOTE]
Well we clearly know its not a design flaw, s3 has the same exact plug...plz gather that im simply heeding a warning to not move the cable thank u
Sent from my SAMSUNG-SGH-I317 using xda premium

This has been discussed before on another thread. It is a widely known issue. The thread mostly concerned AT&T Note IIs, but it appears it's on pretty much every single variant. Last I checked (and it's been a while) there was no solution other than being lucky enough to get your phone replaced for free.
I am on my second Note II (i-317) and I had this very issue on my first device, albeit, the problem seemed to have been a lot worse on my first phone. It's not so bad on this one. Even the Best Buy rep who I've been dealing with for a while, mentioned the issue to ME, when I went in to complain about my terrible battery life on my original Note. He said he was having the same issues with his Note II. He said it's almost like Samsung built the stock charger end too small. He said he didn't think it was a design defect of the phone, itself, because when he uses other non-stock chargers they fit perfectly.

same here.. at first i thought someone unplug my charger but then it's happening most of the time.. i can't think of any solution so i'm just dealing with it..

Mine came with Defective cable as well.
For the fix I trimmed some plastic sleeve off so it slid in further gets bite now
I also purchased kindle replacement cable from amazon that fits much snugger -
http://www.amazon.com/Amazon-Kindle-Micro-Cable-Keyboard/dp/B006BGZJJ4/ref=cm_cr_pr_product_top

Galaxy Tab 3 10.1 GT P5210 turning off problem

Hi, I have problem with my Galaxy Tab 3 10.1 gt p 5210.
Tablet without noticeable reason began randomly shut down by itself.
Sometimes in an hour goes off 5-6 times, and sometimes working 5-6 hours without turning off.
Tablet can not be sent to the service because it was purchased abroad.
On it is the original untouched Android 4.2.2.
I tried a factory reset and re-flash with the latest android from sammobile.com , but it didn't help.
Does anyone has a similar problem or solution.
Thanks in advance

battery terminal
I seen a post somewhere, and for the life of me I can't find it again. But anyway, the dude dis-assembled his 5210, and secured the battery terminal (apparently Samsung omitted this step on several tab 2 10.1's.... and now the tab 3 10.1's are having the same issue.) I did downloaded the pics in case I ever needed to do this myself. Here's a link to my Dropbox
duh.. I found the original post...http://forum.xda-developers.com/showthread.php?t=2593766

i have the same issue. i want to open the back cover of my tab 3 10.1 to secure the battery connections. it annoys me a lot.

It is a Samsung product. Should not make a difference what country you purchased it in. If you have the original receipt you should still get warranty repair. But if you feel that the solution is in the discussion above, then by all means check that first. Just be careful not to damage your tab. Good luck and please do follow up on what you found.

im having this same exact problem i opened up the tablet but which cable is the one that needs to be secured? Will it be obvious that it is loose all of the connections on mine seem to be secure. Any help would be greatly appreciated.

fix
mighty_grunf said:
Hi, I have problem with my Galaxy Tab 3 10.1 gt p 5210.
Tablet without noticeable reason began randomly shut down by itself.
Sometimes in an hour goes off 5-6 times, and sometimes working 5-6 hours without turning off.
Tablet can not be sent to the service because it was purchased abroad.
On it is the original untouched Android 4.2.2.
I tried a factory reset and re-flash with the latest android from sammobile.com , but it didn't help.
Does anyone has a similar problem or solution.
Thanks in advance
Click to expand...
Click to collapse
The problem is the battery connector. Its very easy to fix. I purchased one for my son last Christmas and to my luck it started shutting down randomly, I opend the table using a credit card to pry open the case from the screen. I PLACED TWO BAND AIDS CRIS CROSSING ON TOP OF THE BATTERY CONNECTOR, ITS FIXED. TRY IT

Help
alfonzo30 said:
The problem is the battery connector. Its very easy to fix. I purchased one for my son last Christmas and to my luck it started shutting down randomly, I opend the table using a credit card to pry open the case from the screen. I PLACED TWO BAND AIDS CRIS CROSSING ON TOP OF THE BATTERY CONNECTOR, ITS FIXED. TRY IT
Click to expand...
Click to collapse
Hi I'm having the exact same problem, where about do you stick the tape or a piece of folded paper. Thankyou.

worth a few bucks to give it a try
mighty_grunf said:
Hi, I have problem with my Galaxy Tab 3 10.1 gt p 5210.
Tablet without noticeable reason began randomly shut down by itself.
Sometimes in an hour goes off 5-6 times, and sometimes working 5-6 hours without turning off.
Tablet can not be sent to the service because it was purchased abroad.
On it is the original untouched Android 4.2.2.
I tried a factory reset and re-flash with the latest android from sammobile.com , but it didn't help.
Does anyone has a similar problem or solution.
Thanks in advance
Click to expand...
Click to collapse
Here's what worked for me. I replaced the micro USB cable for a few bucks from Best Buy. VOILA!!!! Tablet is working great. Seems like the cord got kinked or bent one too many times and the battery wasn't getting a good charge. Good luck

This keeps happenin to me and is doing my head in. Any fixes?

craigybcheck23 said:
This keeps happenin to me and is doing my head in. Any fixes?
Click to expand...
Click to collapse
Remove the battery from the connector and re solder six pins of the black connector on main board will fix it permanently.
Bring it to a repair shop or anyone knows how to solder, it takes only under 5 minutes
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And this connector already resoldered with more solders added to six pins.

(SM-T325) Tab Pro 8.4: Reboot due to overheating??

Hi guys, so a few weeks back, I experienced reboots and I classified them as 'random'. Thought maybe it was TouchWiz so I changed to CM11. Still had reboots. The only way to stop them was either put it on charge as it rebooted or leave it off for a while. I thought, maybe my battery percentage is just wrong.
Then after a while on CM11, the issue was gone. And it was, until today. I downloaded my games that I had before and I experienced reboots again and I thought maybe it was just this specific game (Sky Force 2014). So I tried Need For Speed. And it rebooted after a while in the game.
Every time I play these games, the device gets very hot. They are quite high graphic games and obviously require a lot of process power. Do you think that these reboots are caused because the tab overheats? Has anyone been in a similar situation?
I don't live in a hot country?
Thanks

Zakanam said:
Hi guys, so a few weeks back, I experienced reboots and I classified them as 'random'. Thought maybe it was TouchWiz so I changed to CM11. Still had reboots. The only way to stop them was either put it on charge as it rebooted or leave it off for a while. I thought, maybe my battery percentage is just wrong.
Then after a while on CM11, the issue was gone. And it was, until today. I downloaded my games that I had before and I experienced reboots again and I thought maybe it was just this specific game (Sky Force 2014). So I tried Need For Speed. And it rebooted after a while in the game.
Every time I play these games, the device gets very hot. They are quite high graphic games and obviously require a lot of process power. Do you think that these reboots are caused because the tab overheats? Has anyone been in a similar situation?
I don't live in a hot country?
Thanks
Click to expand...
Click to collapse
sounds like a hardware issue. but it could be caused by glitchy software too!
a few weeks back i had an "overheat" issue but it didn't get so bad that the device started rebooting.
i noticed it pretty early on and although i'm not sure which APP caused it, it hasn't repeated since then.
i confirmed that my overheat issue was due to CPU: when i checked my cpu status in "CPU-Z" i found that two of my four cores were "locked" at 2.3GHz and never idled, even if i closed all the apps on my device! very strange.
maybe you should install CPU-Z too and see what it reports about your CPU cores. it also has a temperature monitor, but it only reports battery temperature.

I'm having exactly the same problem. Any guess on how to fix it?

ivansaab said:
I'm having exactly the same problem. Any guess on how to fix it?
Click to expand...
Click to collapse
Most of Samsung tablet's overheat problem is causing by cracked battery connector.
Resolder the battery connector will fix this issue. Imagine this, you're running an application which requires 20 amperes wire on a power cord which can only handle 10 amperes, it will overheat and burn. The same thing happens when current runs through cracked solder joints of battery connector.

Beut said:
Most of Samsung tablet's overheat problem is causing by cracked battery connector.
Resolder the battery connector will fix this issue. Imagine this, you're running an application which requires 20 amperes wire on a power cord which can only handle 10 amperes, it will overheat and burn. The same thing happens when current runs through cracked solder joints of battery connector.
Click to expand...
Click to collapse
Where exactly do you propose to solder? Can you provide a picture?
Regards

modestos said:
Where exactly do you propose to solder? Can you provide a picture?
Regards
Click to expand...
Click to collapse
This black battery connector needs to be re soldered. This battery connector is used in most Samsung tablets
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This is an example, more solders added to secure this connector which is prone to crack in most Samsung tablets
This overheating problem I just fixed yesterday by resoldering the battery connector, this fix is applied
to all Samsung tablets as they use the same connector

Possible BIG issue with WW-5.17.44.68

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I just wanted to post a short topic letting other users know that there may be a charging issue with WW-5.17.44.68. A couple of days after updating to the most recent firmware I suddenly began having charging issues with my Zenfone 3 Deluxe special edition. Shortly after hooking up the factory charger I would receive this error message accompanied by the same alert sound that Amber Alerts use. The only way I was able to get the phone to charge at all was to roll back to my pre WW-5.17.44.68 nandroid. Trying different chargers with different cables made zero difference. The error is dead on as pulling out the USB cord you can clearly feel it is quite hot. Ignoring or missing this error will most likely guarantee a fried charge port (minimal)! Immediately after installing my backup all issues went away. I am currently charging with the factory charger and cable now without heat/error.

Sandman45654 said:
View attachment 4409791
I just wanted to post a short topic letting other users know that there may be a charging issue with WW-5.17.44.68. A couple of days after updating to the most recent firmware I suddenly began having charging issues with my Zenfone 3 Deluxe special edition. Shortly after hooking up the factory charger I would receive this error message accompanied by the same alert sound that Amber Alerts use. The only way I was able to get the phone to charge at all was to roll back to my pre WW-5.17.44.68 nandroid. Trying different chargers with different cables made zero difference. The error is dead on as pulling out the USB cord you can clearly feel it is quite hot. Ignoring or missing this error will most likely guarantee a fried charge port (minimal)! Immediately after installing my backup all issues went away. I am currently charging with the factory charger and cable now without heat/error.
Click to expand...
Click to collapse
That's rough. I haven't bothered with the update because it's too much of a hassle right now to go to stock recovery and update. I think your best bet would be to stay on your backed up firmware and wait out the Oreo update (which should be soon as well.)
Thanks for the heads up. Hopefully it isn't a widespread issue.

asianflipboy said:
That's rough. I haven't bothered with the update because it's too much of a hassle right now to go to stock recovery and update. I think your best bet would be to stay on your backed up firmware and wait out the Oreo update (which should be soon as well.)
Thanks for the heads up. Hopefully it isn't a widespread issue.
Click to expand...
Click to collapse
After feeling how hot the USB port/plug got I am in no hurry to try it again! I could even smell the charge board heating up. That is quite a gut-wrenching smell when it comes to a phone costing as much as this one. I too hope that it isn't a widespread issue.
I completed a full wipe before installing the firmware and tried multiple USB cords and chargers after. The only thing that fixed the issue was downgrading. That leaves the firmware as the main suspect which is why I decided to post my findings.
If anyone is considering updating PLEASE have a recent nandroid FIRST.

Thanks for the warning, indeed they did add battery improvement to the changelog....
I did update to the newest firmware and I am charging using Zenfone 2 chargers, I just checked it out and it doesn't seem too hot.... maybe it applies only to QuickCharge chargers....
though I do have an issue that when my phone is locked (aka screen is turned off, phone is running... sleep mode) I have some screen flickering... the whole screen flashes white for just one second before turning off again... kinda annoying as it also wastes a lot of battery

Chaosruler said:
Thanks for the warning, indeed they did add battery improvement to the changelog....
I did update to the newest firmware and I am charging using Zenfone 2 chargers, I just checked it out and it doesn't seem too hot.... maybe it applies only to QuickCharge chargers....
though I do have an issue that when my phone is locked (aka screen is turned off, phone is running... sleep mode) I have some screen flickering... the whole screen flashes white for just one second before turning off again... kinda annoying as it also wastes a lot of battery
Click to expand...
Click to collapse
If I recall correctly the Zenfone 2 charger supports the same range of voltages. 5-9-12 volts with varying amperage.
Your screen issues could quite possibly be caused by a rogue app. I've noticed using the "Always On" feature my phone will flash white from time to time. Not the entire screen mind you, just the clock being shown with full brightness for one cycle. If you have TWRP installed it would be worth a backup/wipe to see if it is indeed software. Good luck with your issue
Good news time for everyone except me! After charging the phone twice the error message has shown its ugly face once again. So it seems that my phone is actually to blame :'-( I've cleaned the USB-C port with some contact cleaner sprayed onto a small piece of folded paper. So far it seems to have done the trick. USB-C is great for ease of use but not so great for keeping debris out.

I have found the actual cause of my issues. It's an unusual one so I thought I should share. It turns out that an old florescent table lamp I recently started using again basically turned itself into an EMP device. All of the electromagnetic interference feeding back through the surge protector has caused both my phone charger and my 6 bay 18650 (vaporizer) battery charger to malfunction. After unplugging the lamp the overheating issue has stopped. The phone charger no longer quick charges but I'll take that over a dead phone any day! The issue with my 6 bay charger, if you were curious is that I have to power cycle it each time i want to establish a bluetooth connection now. Its crazy some of the curveballs life can throw your way!

asianflipboy said:
That's rough. I haven't bothered with the update because it's too much of a hassle right now to go to stock recovery and update. I think your best bet would be to stay on your backed up firmware and wait out the Oreo update (which should be soon as well.)
Thanks for the heads up. Hopefully it isn't a widespread issue.
Click to expand...
Click to collapse
It should be soon but unfortunately it won't be...