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Has anyone gotten this to work? CS told me that I could use it as long as I picked up a new sim. It doesn't appear to be working though. The guy in the store wasn't sure. He has no idea what the pixel was.
I was once told only phones sold by AT&T could get VoLTE
Sent from my ONEPLUS A3000 using Tapatalk
I also have att but I just assumed volte would not work with our phones, same as how an international s7 volte wouldn't work with att, would be awesome if we were able to get it working, but not holding my breath
The care rep was wrong. VoLTE (and HD Voice codec) are both limited based on device IMEI. If your device isn't on the list you're not going to get these functions (and probably not RCS down the road either).
This is correct, ATT doesn't allow HD Voice on any non-att handset. However, They do still allow VOLTE supposedly. Just not HD Voice on VOLTE. Had the same issue with my Nexus 6p on ATT. One of the reasons I switched to Verizon.
Remember VOLTE != HD Voice. SD calls can be carried on LTE.
I just did a chat and the guy tried everything he could to get it to work. He ended up having to tier it up to an engineer. I'll update everyone as this progresses. I haven't been told no yet. So, I'm going to keep trying.
Mis-information exists in this thread. There are in fact non-ATT branded phones that get VoLTE and enhanced services. For the Pixel/XL, though, the outlook is not good. See these threads:
http://www.howardforums.com/showthread.php/1888902-Google-Pixel-amp-Pixel-XL-on-AT-amp-T
https://forums.att.com/t5/Android/Google-Pixel-and-ATT/td-p/4942493
https://forums.att.com/t5/Device-Features/HD-voice-and-and-VoLTE-on-Android/td-p/4343451
It's my understanding that these features (advanced calling, like WiFi calling and VoLTE) Doo not work on unbranded devices like Pixel and others. This was the case with my unbranded SM935F or Galaxy S7 Edge until we got some files, an appropriate CSC, and also had AT&T switch our account to an IMEI of an AT&T branded device that had working WiFi Calling (others have apparently just called AT&T and had them provision WiFi Calling)
Note: for me, I have a business account so I could just go into my business portal and put in an IMEI that I got from an S7 Edge model in an AT&T store
I am attaching the files that we needed to add to our system to get WiFi calling to work on AT&T. I think I remember all I had to do was to add them and make sure permissions were correct
Here is an IMEI that I saw on another post that may work ..... But I do know that the AT&T system needs to recognize your phone IMEI as an att branded device that has working WiFi calling. So if you aren't business customers it will require a call to customer support.
Possible working IMEI:
Mod edit: Removed
Any Pixel AT&T users that could try this and report back would be greatly appreciated!
Btw, I'm not completely sure which files are needed in the Pixel as compared to the S7 Edge .... I would have a backup available
Here's link
https://drive.google.com/file/d/0B4qgtyu0rDEbU3dGNnhLZ0FXTWM/view?usp=drivesdk
File too late to upload here
You don't need any of that for WiFi calling or VoLTE. That all works fine on custom roms
spaceman860 said:
You don't need any of that for WiFi calling or VoLTE. That all works fine on custom roms
Click to expand...
Click to collapse
I obviously could be wrong ...... But I'm 99% sure that what you are saying is not true for AT&T and maybe even other USA carriers!
I KNOW that I'm right for S7 phones and ROMs .... And the problem is so pervasive that they have even been able to get unbranded S8's to obtain WiFi Calling on AT&T or other USA carriers (even though WiFi calling works great on branded S8 phones)
AT&T users a different mechanism to provision WiFi calling than other carriers
jcrompton said:
I obviously could be wrong ...... But I'm 99% sure that what you are saying is not true for AT&T and maybe even other USA carriers!
I KNOW that I'm right for S7 phones and ROMs .... And the problem is so pervasive that they have even been able to get unbranded S8's to obtain WiFi Calling on AT&T or other USA carriers (even though WiFi calling works great on branded S8 phones)
AT&T users a different mechanism to provision WiFi calling than other carriers
Click to expand...
Click to collapse
You are correct that AT&T does not allow unbranded phones to use those features. It's all BS too. I have great LTE coverage but many times I will go to make a call and have crap service because they have canabalized a lot of the hsdpa towers for LTE. Then the switch back to LTE can take forever. And I don't care what they or anyone says AT&T's hspa+ is no where near as fast
None of this works, as AT&T blocks access to VoLTE on Pixel phones. Denies me the use of Numbersync for my tablet and android wear 2.0 watches. AT&T service techs keep promising to fix it and try to force it to work, but still blocked. It is simply a situation for Google to get the Pixel certified for the AT&T network, which is problematic, as AT&T uses a non-standard protocol for HD Voice that is unique to their network. So, as best I can tell, AT&T has to release the source code, for a price, I presume, to Google to add to the phones and then pay for the certification process with the FCC. Seems a stand-off as long as Google has an "exclusive" arrangement with Verizon. So for me, I'm pissed not to have numbersync for my devices, but unwilling to give up all the advantages of the Pixel phone.
That's why I switched to T-Mobile.
So there is no way to get VoLTE on the Pixel XL with AT&T then?
Sent from my Pixel XL using Tapatalk
chipstien said:
So there is no way to get VoLTE on the Pixel XL with AT&T then?
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Not currently
If AT&T carries the upcoming Pixel 2, is it possible Numbersync would start working on Pixel 1 devices?
jkimrey said:
If AT&T carries the upcoming Pixel 2, is it possible Numbersync would start working on Pixel 1 devices?
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I doubt it. They only support advanced features on devices sold by them so it's not as if older Pixels will suddenly be grandfathered in just because they start carrying newer ones.
This annoys me to no end... If I buy a phone from att, do they have to give me an unlock code when the phone is paid off? I really need WiFi calling for a trip I make multiple times a year
Sent from my Pixel XL using Tapatalk
murso74 said:
This annoys me to no end... If I buy a phone from att, do they have to give me an unlock code when the phone is paid off? I really need WiFi calling for a trip I make multiple times a year
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
I was able to get the code the same day or next for the att Note 8 that was bought from Samsung. The device is paid off.
muzzy996 said:
I doubt it. They only support advanced features on devices sold by them so it's not as if older Pixels will suddenly be grandfathered in just because they start carrying newer ones.
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Click to collapse
Yeah according to a rep I spoke with, the pixel 2 will support Numbersync even though att isn't selling them. There are, however, no plans to change the restriction on the original pixels.
I'm in the same boat but I'm genuinely curious - if I don't need wifi calling - is it really a big deal not having VoLTE? I'm taking in terms of better signal or faster LTE internet speed. Or does VoLTE is just having clearer phone calls? I guess what I'm asking is what other benefits are we losing (on a technical standpoint)
keplenk said:
I'm in the same boat but I'm genuinely curious - if I don't need wifi calling - is it really a big deal not having VoLTE? I'm taking in terms of better signal or faster LTE internet speed. Or does VoLTE is just having clearer phone calls? I guess what I'm asking is what other benefits are we losing (on a technical standpoint)
Click to expand...
Click to collapse
Late response but as far as AT&T goes besides VoLTE what I experienced on my Pixel XL was random issues with group text (MMS) reception from certain individuals from other carriers.
In particular it seemed as though if senders of MMS texts to a group chat that I was participating in sent a text from a carrier like T-Mobile and they were using Samsung devices with VoLTE and enhanced LTE stuff enabled on their end I'd not receive the text. I would instead receive texts from others in the conversation. I could freely text any of the same individuals in a separate standard SMS conversation just fine, and they could send me an MMS text like a photo, but as soon as we were in group MMS I'd lose the ability to receive their texts and no amount of APN changes or combinations of texting apps would fix it.
I can't tell you how many times over the course of the first 5 months of owning my Pixel XL with an AT&T SIM in it I missed out on half the conversation in group MMS. Doing nothing to my phone other than porting number to T-Mobile and putting in my new T-Mobile SIM all of my group MMS issues went away (replaced with ****ty signal LOL but that's a different story). I'm now on Verizon with my XL and am a happy camper, albeit poorer having wasted money jumping around.
I noticed that when I make a call, the phone drops from LTE to HSPA or whatever their 3G band is called. I have an LTE SIM in there that had HD calling working on my Essential, Pixel2 XL, iPhone 8+, OP3, etc...
I was getting HD calling on all of those devices, and I did call AT&T support and had them add my IMEI to the line, so it should be working. Is there something that I have to do to enable it on the phone?
My concern is that if I am tethering while on a conf call, I won't get LTE and that's a problem.
Thoughts?
U had it on ur op3, I thought att did not allow volte on non att phones, I was never able to get it on my op3
I thought that I did, and I did on my Essential. Damn it, this sucks... Might have to go back to the Essential. Not having voice and data at the same time in 2018 blows... I am within the return window, although because of the credit card breach, the card they would need to refund to, has been canceled... What a cluster...
Yeah, ran through all sorts of hoops with several customer service reps. They say that VoLTE is enabled and provisioned properly to this SIM and IMEI, but I can't get it to work and it doesn't even show up as an option to enable it in any of the phone's menus... So either AT&T won't allow this BYOD device to have simlutanous voice and data on LTE, or maybe something in the beta isn't giving me the option.
Is anyone running the stock non beta OOS and getting VoLTE to work on AT&T?
I also gave them an IMEI from one of my other phones, an AT&T branded Note 5 that I own, and told them to put that one in and see if it worked, because that would tell me whether it is the phone itself not able to do it, or a provisioning thing on AT&T's end... That didn't work either...
I then went back to my Essential and had them enter that IMEI and it didn't work either...
I guess if I want wifi calling and voice and data at the same time, I have to pay a ton of money for an AT&T phone... Kinda bummed...
I talked to their support and put the SIM back in my Essential, and it fired right up and has VoLTE and doesn't drop to H+ when I make a call. Same SIM, I didn't even call to give them the IMEI. So something isn't supported on the OP5T.
Which sucks, because between the two phones, I really prefer the 5T. Oh well, I guess it wasn't meant to be... That's the downside of buying unlocked phones, you may miss out on some of the key features that you want on the carrier side...
Which ROM are you on?
Did you turn on VoLTE in settings if you are in stock OOS? If not you can try a custom ROM like Liquid Remix that have VoLTE working
Stock rom. If I have to install a custom rom to get the phone to work, not worth it. I will just return it and get my money back
AT&T only enables VoLTE and LTE+ on provisioned devices and supported, usually BYOD especially for a non-listed device does NOT apply. I was on AT&T when I got my 5T, tried my sim from iPhone 6S and a brand new sim I got at the store that I was assured would have VoLTE capability, but nothing. Not even wifi calling would work on my 5T. No options in Settings either to toggle it. They want you to buy the device from them is why they do this on unlocked phones.
I switched to T-Mobile and I had VoLTE, LTE+, and VoWiFi all on first boot with T-Mobile sim, with all of them listed in Settings on the same device with same software version as I was when on AT&T's network.
It's simply just a case of AT&T not supporting the device. Typically only carrier-sold phones for AT&T will have those capabilities, if you look it up you'll see many people say the same. Personally I'm glad I switched to T-Mobile because they don't lock down all of those features to try to get me to buy a phone from the carrier like AT&T did/does. I'd never go back to them at this point. Sorry but if staying on AT&T is the only option for you I'd look into how you could go about returning the phone to OnePlus and getting something AT&T-approved.
SquireSCA said:
Stock rom. If I have to install a custom rom to get the phone to work, not worth it. I will just return it and get my money back
Click to expand...
Click to collapse
EnveeAtlas said:
AT&T only enables VoLTE and LTE+ on provisioned devices and supported, usually BYOD especially for a non-listed device does NOT apply. I was on AT&T when I got my 5T, tried my sim from iPhone 6S and a brand new sim I got at the store that I was assured would have VoLTE capability, but nothing. Not even wifi calling would work on my 5T. No options in Settings either to toggle it. They want you to buy the device from them is why they do this on unlocked phones.
I switched to T-Mobile and I had VoLTE, LTE+, and VoWiFi all on first boot with T-Mobile sim, with all of them listed in Settings on the same device with same software version as I was when on AT&T's network.
It's simply just a case of AT&T not supporting the device. Typically only carrier-sold phones for AT&T will have those capabilities, if you look it up you'll see many people say the same. Personally I'm glad I switched to T-Mobile because they don't lock down all of those features to try to get me to buy a phone from the carrier like AT&T did/does. I'd never go back to them at this point. Sorry but if staying on AT&T is the only option for you I'd look into how you could go about returning the phone to OnePlus and getting something AT&T-approved.
Click to expand...
Click to collapse
I have an ATT sim from my company originally meant for an iPhone. VoLTE did not work on a google pixel cause the plan was not compatible. And since it is not my plan I can't make changes. I ordered the Oneplus to see if I could get it to work. And on a Stock ROM it will not work without Root and the Magisk Module to enable VoLTE. It will work on Custom ROMS such as Omni and Phoenix, both of with work for me with no issues.
In the end I returned the OP5T for a refund, and am back to using my Essential. While that is a non-AT&T phone that I bought right from Essential, it does support VoLTE out of the box, no issues. I don't get Wifi Calling, but I get HD Calling, works with my tethering plan, etc... Not sure why the Essential works but the OP5T doesn't, and it sucks because I liked the OP5T more... but it is what it is...
[IMG=http://ibb.co/cACzS7[/IMG]
i got it working on the 5T
IRatchett said:
Click to expand...
Click to collapse
It works on ATT, but the issue is that it doesn't do HD Calling, Wifi Calling, etc...
Make a phone call and while you are on the phone, you lose LTE and it drops to HSPA(3G)...
It's not a phone limitation, it's that AT&T won't allow it to have those features on their network. That is the ONLY reason I sent the phone back. Hopefully they address it with the OP6 and get in "approved" for AT&T and I can sell my iPhone 8+ and come back to Android...
SquireSCA said:
It works on ATT, but the issue is that it doesn't do HD Calling, Wifi Calling, etc...
Make a phone call and while you are on the phone, you lose LTE and it drops to HSPA(3G)...
It's not a phone limitation, it's that AT&T won't allow it to have those features on their network. That is the ONLY reason I sent the phone back. Hopefully they address it with the OP6 and get in "approved" for AT&T and I can sell my iPhone 8+ and come back to Android...
Click to expand...
Click to collapse
Sorry, but this will never happen in the foreseeable future.
AT&T purposely does this to all BYOD, so the OP6 is not going to change anything. They only offer these options for phones you purchase directly through them online or in an AT&T store.
EnveeAtlas said:
Sorry, but this will never happen in the foreseeable future.
AT&T purposely does this to all BYOD, so the OP6 is not going to change anything. They only offer these options for phones you purchase directly through them online or in an AT&T store.
Click to expand...
Click to collapse
Not entirely true. The Pixels you buy straight from Google, work. The Essential that I had, worked fine. There are phones that work just fine that you don't have to purchase through AT&T.
SquireSCA said:
Not entirely true. The Pixels you buy straight from Google, work. The Essential that I had, worked fine. There are phones that work just fine that you don't have to purchase through AT&T.
Click to expand...
Click to collapse
No I got it working, i was trying to show a screenshot
IRatchett said:
No I got it working, i was trying to show a screenshot
Click to expand...
Click to collapse
How did you get it working? I didn't want to root it and install a custom ROM, which I believe was the only way to get it working.
I tried using an IMEI from one of my other phones that I know worked, etc... Nothing worked.
You guys know that even if you show the switches and turn them on, that the LTE data doesn't work right? It's just showing the options and you can turn them on. I even have my OP5t added to my account as an ATT LG G6 and it doesn't work. Unless there is some agreement, like with the Essential Phone or Google's only official phone, you're out of luck.
xgerryx said:
You guys know that even if you show the switches and turn them on, that the LTE data doesn't work right? It's just showing the options and you can turn them on. I even have my OP5t added to my account as an ATT LG G6 and it doesn't work. Unless there is some agreement, like with the Essential Phone or Google's only official phone, you're out of luck.
Click to expand...
Click to collapse
Exactly, that's what I was getting at. I talked to ATT several times, tried different IMEI's and nothing worked. Regardless of what the options in the menu claim, it doesn't work. If you are just using your phone it will say LTE. But when you make a call, as soon as it connects, it switches to 3G or HSPA+... It won't do phone calls and LTE data at the same time.
If it did, I would have kept the phone. But that's a pretty big feature to have to live without for me. That and HD calling, Wifi Calling, etc...
I wish that OnePlus would do whatever they need to do to get the phone "certified" for ATT, but I don't see that happening...
SquireSCA said:
Exactly, that's what I was getting at. I talked to ATT several times, tried different IMEI's and nothing worked. Regardless of what the options in the menu claim, it doesn't work. If you are just using your phone it will say LTE. But when you make a call, as soon as it connects, it switches to 3G or HSPA+... It won't do phone calls and LTE data at the same time.
If it did, I would have kept the phone. But that's a pretty big feature to have to live without for me. That and HD calling, Wifi Calling, etc...
I wish that OnePlus would do whatever they need to do to get the phone "certified" for ATT, but I don't see that happening...
Click to expand...
Click to collapse
Yea, it's a pretty crappy situation. I came from a Moto x Pure to the OP5 and then to the OP5t and it was a big disappointment when I was stuck without LTE on calls. I had the Moto x on Verizon though. I really don't get why they restrict BYOD phones at all considering that if people use MORE data, they are likely to bump up their plans to the next tier. I kinda don't get the rationale. Anyway, it is what it is. I love my OP5t and hope to keep this phone for a while, unlike many past phones. But I live in a city, so rarely have issues here.
This will determine if I buy this phone, have been eyeing OnePlus 7 for a few months but haven't seen anybody attempt to use wifi calling on AT&T Network.
Sent from my SM-G950U using Tapatalk
mikebb00 said:
This will determine if I buy this phone, have been eyeing OnePlus 7 for a few months but haven't seen anybody attempt to use wifi calling on AT&T Network.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
I just got me an AT&T sim, and wifi calling and all other features such as texting works fine.
matt1733 said:
Has anyone heard if the oneplus 7t will have voice over LTE on AT&T they dont play nice with unlocked phones and hold back features like volte and wifi calling if its not At&T branded.
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Click to collapse
Everything works great, including call forwarding codes etc. This phone is basically a turd on Verizon, no wifi calling, and no texting. My plan is to give the AT&T pay as you go plan a 2 month trial, I will forward my VZW phone to it, and put it through the paces, if all works out, I will get rid of VZW and move to At&t.
I found out, while you can enable Wifi calling on AT&T, it does not actually work when there is no network. OnePlus support says that plan on fixing it on a future update. It does however work on Google Fi.
Hey so I am having an issue where the Supplementary Services on my N975F/DS are not working with AT&T but seems to work fine with a T-Mobile SIM. Whenever I try to open Supplementary Services with my AT&T SIM inserted it gives me an error "Failed to read data. Something went wrong. Check your SIM card or network connection, then try again."
I have already tried the following:
Replaced my AT&T SIM card twice
Reset Network settings
Spoke with multiple AT&T representatives who allegedly changed some stuff on the "backend" to fix it but in reality it did nothing.
I am on Android 10 running Dr.Ketan rom Q07. Only have 1 SIM card inserted, the other slot has my MicroSD card.
So any ideas on what I could try to get this fixed?
Thanks!
This isn't the answer you want but change carriers. I have the same device and AT&T didn't play nicely with it. Slow data and no wifi calling. I switched to TMobile (and mint for a cheap second line) and it works perfectly.
sansnil said:
This isn't the answer you want but change carriers. I have the same device and AT&T didn't play nicely with it. Slow data and no wifi calling. I switched to TMobile (and mint for a cheap second line) and it works perfectly.
Click to expand...
Click to collapse
I've thought about it for a while now, just didn't want to pull the trigger since I have everything with AT&T (been with them since they were CIngular/Pac-Bell). How's the coverage and signal strength compared to AT&T? Any downsides/issues after switching?
eL_MeXiCaNo said:
I've thought about it for a while now, just didn't want to pull the trigger since I have everything with AT&T (been with them since they were CIngular/Pac-Bell). How's the coverage and signal strength compared to AT&T? Any downsides/issues after switching?
Click to expand...
Click to collapse
That's a good question. I was an AT&T customer for 10+ years before bailing and I had some concerns about T-Mobile's coverage and network but I was pleasantly surprised their coverage was right there with AT&T and the Verizon phone I use for work. Coverage probably varies for everyone based on where they live but I've been using T-Mobile for almost a year and no regrets. It's a nice perk getting Netflix for $2 a month and they support RCS for text and Wifi calling. Btw, I don't work for T-Mobile or even own stock, just sharing my experience with them.
sansnil said:
This isn't the answer you want but change carriers. I have the same device and AT&T didn't play nicely with it. Slow data and no wifi calling. I switched to TMobile (and mint for a cheap second line) and it works perfectly.
Click to expand...
Click to collapse
sansnil said:
That's a good question. I was an AT&T customer for 10+ years before bailing and I had some concerns about T-Mobile's coverage and network but I was pleasantly surprised their coverage was right there with AT&T and the Verizon phone I use for work. Coverage probably varies for everyone based on where they live but I've been using T-Mobile for almost a year and no regrets. It's a nice perk getting Netflix for $2 a month and they support RCS for text and Wifi calling. Btw, I don't work for T-Mobile or even own stock, just sharing my experience with them.
Click to expand...
Click to collapse
You don't own stock? Well too bad, I'm sure my extra $50 a month would of made you a billionaire :laugh: xD
But yeah after extensive troubleshooting with multiple AT&T reps, replacing my SIM card multiple times and even trying my sisters AT&T SIM with the same error it is official that AT&T does not like non-AT&T phones. I got a prepaid T-Mobile SIM and popped it in to try it our for a month and boom Supplementary services works like a charm with it. So looks like I have to live with it until I decide to pull the trigger and switch to T-Mobile.
For everyone else who stumbles into this thread via google, you will get nowhere really with AT&T reps, nothing they do will fix this as it is an issue with AT&T itself and not the phone. So if you want to use call forwarding you will need to reach out to AT&T directly and have them set it up as not even MMI codes work... or just switch to T-Mobile. Hopefully AT&T does some backend changes to fix this and get it working but not holding my breath.
eL_MeXiCaNo said:
You don't own stock? Well too bad, I'm sure my extra $50 a month would of made you a billionaire :laugh: xD
But yeah after extensive troubleshooting with multiple AT&T reps, replacing my SIM card multiple times and even trying my sisters AT&T SIM with the same error it is official that AT&T does not like non-AT&T phones. I got a prepaid T-Mobile SIM and popped it in to try it our for a month and boom Supplementary services works like a charm with it. So looks like I have to live with it until I decide to pull the trigger and switch to T-Mobile.
For everyone else who stumbles into this thread via google, you will get nowhere really with AT&T reps, nothing they do will fix this as it is an issue with AT&T itself and not the phone. So if you want to use call forwarding you will need to reach out to AT&T directly and have them set it up as not even MMI codes work... or just switch to T-Mobile. Hopefully AT&T does some backend changes to fix this and get it working but not holding my breath.
Click to expand...
Click to collapse
can you get ATT VoLTE working with N975F? If yes, how?