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So I'm currently using the Suarom ROM, and for the most part it's been working fine. Suddenly I have a problem. Last night I plug my phone in to charge and suddenly it won't charge. I tried with two separate chargers.
It's still a new phone, so I can bring it in for warranty work. I just want to make sure I take all the steps necessary to "un void" the warranty. I'm a Rogers customer. If anyone can help I'd appreciate it.
Theres a thread in the DEV section that provides instructions of how to completely un-root and restore your device to factory before you turn it in for services.
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
ChickenSamwich said:
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
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Tried different chargers? maybe plug it up to your PC see if you can get some juice that way? i can see the cable/charger going bad before the usb port on the phone ( but **** happens ) 10 percent should be good enough to get your phone back to stock though, i did it at 7 percent not to long ago, you just cant play around you have to click and run and get it done so it does not die. then if it dies after at least you are stock and can just turn it back in. but to be honest for a charger problem i VERY SERIOUSLY doubt they will be looking at Software and roms. thast a defect, and i think they will just do a clean swap----JUST LET IT DIE so they can not turn it back on in the store..lol
Ya could have a derpy battery and the phones fine.
Sent from my SAMSUNG-SGH-I317 using xda premium
Yeah, I have tried three chargers with no luck. Haven't tried a PC yet but will after work.
So if I'm getting the lightning bolt charging symbol, odds are it'llbe the battery rather than the port?
take it to best buy or an at&t store....and just say, hey i think i may have a bad battery do you have one i can use to see if my phone will power on and recognize the charger after it is plugged in. then you will know, unless you have an extra battery just laying around.
I had a similar problem like this before. Try charging with the phone off.
OR
If you want to troubleshoot and isolate the problem, try getting an external battery charger and a spare battery.
If you charge your stock battery and it charges with the external charger, your phone may be the problem. If not, then it's the stock battery.
And with the spare battery, try charging it via phone charger.
These are the possible ways I can think of at the moment. Hope this helps!
I have a Verizon HTC One M8, and for the past weeks it was having trouble charging. I could tell the charging port was going bad. I tried everything I could with software. but nothing, but nothing helped it charge. Yesterday it completely stopped charging, and today the battery is completely drained and it wont even turn on, and plugging in a charger does nothing besides the red notification like blinking sometimes. I am going to get it replaced under warranty, but my problem is I have s-off, and TWRP, although as part of my attempts to get it working again I am running a stock rom. What are the chances that they will deny my warranty because of this? Will they even be able to find out with a completely dead charging port? Thanks for the help.
So this is really strange, but somehow I fixed my problem. I applied 20v through the micro usb port for about 20 minutes, and then put it on the normal charger. Now its charging completely fine. I am still going to flash back to stock and get a replacement though.
Maybe Battery is damaged or Dead!
Visit customer care!
I wanted to share this in case anyone ever experiences the same problem. I had my Note 4 since it was released in October and didn't have any issues until roughly a week ago. All of a sudden, the phone would not fast charge. Whenever connected to the fast charging adapter, it would detect it and charge, but it would not give the fast charge notification and would charge extremely slowly (8 hours to get a full charge from near empty). In addition, my PCs would no longer be able to access it and the phone would not give the MTP option menu when connected. I tried multiple cables, outlets, fast chargers, and batteries in addition to toggling the fast charge setting, wiping the cache, and performing a factory reset - but nothing helped. I finally called verizon and they sent me a new note 4 and everything was working again.....
Three days passed and the same exact issue occurred again on the replacement phone. This makes me believe that the Samsung charger I have has somehow deteriorated and is now breaking the usb connectivity on the phone. I contacted samsung and am getting a replacement for the charger and will have to get ANOTHER replacement phone from verizon (after they finish processing my first replacement).
So if anyone has a similar issue, I would suggest getting a new charger in addition to the phone replacement so you don't have to go through the entire process again. I could be wrong that the charger caused this, but I can't think of anything else besides the recent lollipop upgrade - but everything was working for several days on lollipop for both phones.
If anyone has ideas on how to fix this, please let me know. I can't return the second phone until the first one is processed so no fast charging or PC connection until then. Thanks
Having exactly the same issues. Let me know if you work it out.
maliciousintent said:
Having exactly the same issues. Let me know if you work it out.
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Same Issues and I have three fast chargers so it is not the charger it is the phone or the 5.0 update.
Mine was not really even charging unless I turned the phone off. I called Verizon and they are sending me a replacement phone overnight. It would not connect to the computer either. I hope this is not a result of fast charging, if so they are gonna get a lot of phone calls
I also have another fast charger which wasn't working... I was thinking that my main charger was breaking the phones USB connectivity and fast charging, but if others are having the same problem then I am wondering if it is something related to the lollipop update. I am replacing the main charger and should have another replacement note 4 come Friday. If it happens again, then I think it points to the lollipop update since both phones had this issues days after lollipop was installed.
I'll let you guys know the outcome
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
graydiggy said:
Had the same issue. Used a different wire. Solved the problem. Any Micro USB that can transfer data, can use fast charge. If it's a "power only" cable, or if the data pins/wires are messed up, no fast charge.
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Well the problem was that all the cables were working and then stopped. When I got the replacement phone they worked and then a few days later the same thing happened again. So something was causing the connection to break completely. I am hoping that the cause was the charger which I am replacing.
Word of advice: if it stops charging normally In ANY way. THROW AWAY THE CHARGER. I made the same mistake and my Note 4 literally lit on fire melting the lower 1/2 inch of my phone and completely melting the charger. It was so hot by the time I was able to yank the cord out both the phone and charger were melted and destroyed and I ended up with three fingers with minor burns. I am lucky it did not happen when I was sleeping with my infant nearby. I now charge my phone only in the day and on a granite counter in case of fire again.
It stopped fast charging. Then I used the charger again and got a message saying "Transferring power to high powered device" then wham 2" flames
Verizon kept claiming it couldnt happen and thought I used a aftermarket charger until I brought the phone and charger to a corporate store and they prompytly replaced both the phone and charger under factory warranty.
I have three samsung original fast chargers and none of them worked plus the fact that the phone could not be connected to any computer I have makes me think it was the phone. I got the new phone today so I guess time will tell. I just can't see three chargers and cables going bad all at the same time. I also did not take the 5.0 update on the new phone.
my replacement phone stopped fast charging and computer will not recognize it now. I used a different cable that was plugged into the fast charge module from Samsung. I guess that is what caused it. They are sending another phone but for C sake if a cable is the reason this happens surely there should be a fix without replacing the phone time after time.
I finally received the new phone from Verizon and I replaced all the cables I was using to make sure this doesn't happen again. Hopefully the charger was the culprit and the problem is over and done with. Hope no one else encounters this as it really was a pain to deal with.
I got my third phone Monday and so far so good. I had a car charger from Verizon plugged into an extender that had 4 plugs in it. When I unplugged my GPS from it I noticed it was very hot. The Verizon Charger was also hot even though nothing was plugged into it. This may have been what caused my issue. It could have overheated. I replaced it with a different brand and tested to make sure it stayed cool when anything was plugged in and have used it all week without issues. The only other thing could have been the USB cable I used the evening before the second phone stopped fast charging so I do not use it either. So if you use a car charger extender check to see if it gets hot when anything is plugged in. BUT, it is scary knowing something like this can kill the USB on this phone.
I have an external Hard-drive that would constantly disconnect and reconnect with the slightest movement of the cord connected to the computer. It even caused my H/D to get corrupted twice requiring re-formatting. But all I had to do to fix it was to squeeze the big connector on the cord a little and tighten it up. Just a thought.
It's been a week since I received my third phone and everything is working perfectly. I can only assume the charger was breaking it and I'm glad the issue is behind me.
So for anyone experiencing this, I suggest contacting Samsung to replace the charger before going to your cell provider to replace the phone
I'm having the same exact problem. My 2nd replacement phone is now doing the same thing as the first one. I have too many scenarios now though and I'm confused as to which it is. I have two Adaptive chargers.. Batteries, phone, or chargers...
As soon as I replaced the charger, I didn't have this issue again. I suggest sending your chargers back to Samsung (or whatever other brand you have) because one of them is breaking the phones
Sent from my Nexus 6 using Tapatalk
I would place my bet on a bad cable. With the higher voltages that fast charge uses going through the danger of arching and sparking is increased especially if there's a poor connection would fry or weld melt metal inside the connector. This could damage the USB port in the phone and cause the phone's USB port to have a bad connection. This bad USB port in the phone could fry the other cables as well leaving you wondering why everything went bad all at once
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
Hi guys
I have the same problem as you ,so what I have to do to solve this issue without replace the phone,
I have rooted 5.1.1 stock rom, If i flash full stock rom 5.1.1 does this help or what?
zediiiii said:
My phone will fast charge on my two vehicle chargers (at 1.5 amps and 2.1 amps), but refuses to change any faster than 500 mA on two separate fast charger bricks. The same bricks work fine for fast charging other phones, so it's my phone, not the charging hardware. I'm using the same cable(s) for all instances, which leads me to believe that something is wrong with how the phone interprets the "smart charging" signal on the bricks, or that the phone is sending the wrong charging signal.
I can still connect to a computer just fine, so my issue may be different.
Does anyone else have the issue with bricks but not with chargers without "smart charging" capabilities?
I've had this problem on stock 5.1.1, Jasmine rom 6.0.1, and now CM13. I full wiped everything when reinstalling, so either it's hardware, or an issue propigated through many roms. I've tried a few different kernels too, just to see if that was the problem.
I'm changing the battery tomorrow to check that possibility. Maybe I'll bend the contact a slight bit and see what happens (phone catches on fire)...
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Turns out one out of the three new cables I bought didn't work, and my OEM cable didn't work for fast charging. Swapping for a good cable fixed the issue.
The title is a little barebones so I'll try to explain. I recently had to get a battery replacement due to the original one exploding, and all was great, until it hit 0%. It stopped charging. I thought maybe it was the battery again so I replaced it once more. The phone charges while it is on, but once it hits 0% and turns off, the battery refuses to charge at all. I thought maybe it could be the charging port, but wireless chargers don't charge it either.
I did a dumb too and didn't send it back to LG to get it fixed in the first place, so it's officially out of warranty and will cost $900+ to fix. So far nothing on the internet has helped at all, so I'm thinking this may be a unique issue and I have no idea how to fix it. Any ideas?
Thanks in advance!
Try booting into download mode without battery.. Then try to connect it while phone is on.
Pursiius said:
. I recently had to get a battery replacement due to the original one exploding,!
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whatda! as in Kaboom!
Hi I've got this very issue, was it ever solved?
No help but disharging your battery to 0% is realy bad for your battery. Try to charge it as offen as u can. It will extend your battery lifetime
What chargers did you try to charge the phone with?
I've had multiple "bricked" devices live again after connecting them to a charger that supported Qualcomm Quickcharge (or at least supply more than the average laptop USB port).
hello guys,
i need help figuring what is wrong with my phone. it cannot be charged right now, even when plugged in with charger,
the charger and cable i used dont seems to be the problem as i tested with my other phone too.
i have tried changing charging port and battery, but it still didnt solve it. so here i am asking for your opinions.
last week, my phone stops charging when plugged in and the battery wont go up when charged, i tried using same charger and cable to charge my other phone but those didnt seem to be the problem. after that, my phone eventually ran out of battery and died.
then, i thought my charging port has problem, so i buy new one and change the charging port.
but that didnt not solve my problem, as my phone did not even boot when plugged in and when i tried to charge it after that.
then, i assume it was my battery that has problem. so i bought new battery, fortunately, the new battery came in with 50% of battery juice. but after i try to charged it, the problem still there, the phone still cannot be charged.
this time, i checked with the ampere app for my charging status and found that when plugged in, initially the phone is charging, but after few seconds, the charging stops and it will repeat the charge-stop charge cycle. this is also visible with my charging led light.
however, i dont remember if this charge-stop charge cycle was there initially last week, i only remember it just stops charging, so i didnt know whether this is another problem or the same one initially.
things that i have also tried
1. i also tried changing the charging port to the old one and it didnt do anything, same as im using the new charging port. the problem still there.
2. i also tried using usb file transfer to test whether the charging port are problematic overall or just the charging part is problem. my usb connection has no problem as i can steadily transfer file for few minutes without disconnecting. so i assume my new charging port has no problem then.
3. i also tried flashing stock rom as i thought maybe kernels and stuff from custom rom messing things up. but it also didnt solve it.
4. i also tried turning the phone off and charging it, the phone boots up to charging screen, but the battery keeps dropping instead.
i dont really mind if this phone cant be saved anymore, i already backup important stuff from it, i just wanted to try fixing it for fun now.
also, english is not my first language, sorry if there are parts that is hard to understand.
Maybe some partitions are corrupted(like persist or any other)... search on xda how to flash those partitions. And try flash full MIUI fastboot ROM. Khmm if this doesn't work than I'm out of ideas. You can buy charger for battery only, for playing around until you gonna find a fix. Better than buying new one.
Good luck.