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I'm not sure if this is the right place to ask this, please excuse my ignorant.
I have an EVO that won't charge. I've read a lot from Google search results that this is a common problem among many users. However, the port seems to be working, because my computer will recognize the phone and storage when I plug it in. The charge led will come on, and the indicator on the phone will say that it's charging, but the phone is actually only discharging while plugged in. Eventually the led will turn itself off, and the phone stops telling me that it's charging when the battery is down to its last drop.
I hope that someone with similar problem can help me with fixing this, or if anyone cause tell me if it's possible to fix? I want to send it in to HTC since I think the phone is under warranty, even if I don't have the protection plan from Sprint? The problem is the touch glass is cracks, and I don't know if they'll fix the USB port without saying that I broke it and won't cover that under the warranty. I want to buy a new screen and replace the broken one, but if I open up the phone it would void the warranty as well...
So I'm stuck with a discharging phone, cracked screen, and having to carry around 3 separate batteries everyday, and I have no idea what step I need to take.
Please help?
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
Concordium said:
Have you tried plugging it into another charger? It may just be the charger that is screwed up. If this behavior pattern is consistent across multiple chargers then you may want to talk to Sprint to see what options you have.
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Click to collapse
Doubt it's the charger as it was stated that the computer connection works - should get a bit of a charge from that. I agree that a Sprint visit is due.
Just went through this myself! Would plug my phone in before bed and wake up with the phone at 2% or so. Thought it was the battery- so i took my battery to have the sprint store check it, they did say it was bad. So i bought 2 batteries off ebay.
I got the batteries and still had the issue. So then I took my phone to the sprint store and had them check the micro-usb port. They said it was fine and they cleaned it out cause dirt/dust was in it. Still had the problem..
So I bought a new micro-usb cable of monoprice (still using the same wall charger) , and that solved the issue! Had a bad cable. Now my phone charges super quickly in matter of 4hrs.
It could still be the charger. The USB cable sends data and power through different pins. So a bad cable could still transfer data while not pushing a charge.
Sent from my PC36100
It's gotta be the port happen to mine and I was able to get it fix as long as the port was still attached to the motherboard, if its not attached then have to go thru the insurance.
EVO with Identity Crisis
I was able to connect to my computer and send data just fine with the old (broken) usb cable.
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
kzn said:
I've tried three different cable and a car charger, same result; they all say the phone is charging but it only gets discharged. USB/storage connection works. Last time the Sprint store said the battery is faulty, but I have 3 different ones and neither will get charged with the phone plugged in, an external charger will work.
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Click to collapse
Definitely sounds like a port issue then. If you return to Sprint and review what you've done, as well as the result of your previous trip, then they should be able to take care of you. If they try to tell you it's the battery again just stand your ground. Good luck.
I had a similar issue. I tried everything. It wasn't until I found my HTC cable that it started charging again. I work in IT and tried cables from everything I could get my hands on (blackberries, external drives etc. ) The cable that came with my phone was the only thing that worked.
Sent from my PC36100 using XDA App
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
mexigga said:
Had same issue except couldnt sync. Eventually couldnt charge at all...Had port replaced ans can charge all day but no sync still....sucks but at least I can charge.
Click to expand...
Click to collapse
If you replaced the port yourself, I would love to know how to do it!
Took the phone back to Sprint and they said there's nothing they can do. I don't have the protection plan so I couldn't even pay the $100 to get it replaced (although I probably wouldn't as I can upgrade my contract and get a new phone soon). They also told me that HTC wouldn't cover it under their warranty because the screen is cracked and they will blame that on me for misused. I tried to check the warranty policy on HTC, but the page is not even available. Does anyone have experience dealing with HTC? I bought a replacement screen, I'd like to replace the screen but don't want to open up the phone if there's a chance HTC will fix the USB port...
HTC EVO 4G Won't - Stopped Charging Battery Issue
Hey Guys,
Two nights ago I woke up to an EVO that was plugged in with a Cellet
extractable charging cord, as it is just about every night. But, the phone was
still showing that it was charging the battery, animation with lighting bolt,
at only 50% charged after about 6.5 hours of charging. Hmmm....
The latter after trying to charge in the coffee shop first with Cellet chord in the
wall then a portable 3500mah solar portable charger; the phone not seeming to
charge at or past 50% charged.
My EVO is rooted but still with the stock ROM and the gingerbread 2.3.3 OTA
update. The battery is a Seido 1750mah and SetCPU is at 245 - 998mhz. The
phone has only been rooted for a few weeks, but I don't see where rooting
would interfere with battery charging.
I've pulled the battery out, several times to no avail. Switched back to the
stock battery, same results. However, if the battery is less than 50% full
the phone will charge the battery to 25% or 50%, weird. If the battery is
at 75% or more full, the phone will top off the charge to a green LED at 100%,
sometimes. Sometimes it won't fully charge the battery. Weird.
I read different posts regarding poor USB chords so I pulled out the stock
micro USB to USB, a charge only chord I figured, and am trying to top
off the Seido battery, which it seems to be doing as it's now full green but
still charging as the animation shows the bolt in the battery and the LED
is still orange.
If put the batteries in the Seido wall charger, the thing the size of a deck
of cards, both batteries fully charge.
I also use Screen Off by Iwashi Soft. That app has worked pretty well with just
a little funkiness now and then. However, while plugged in, I hit the power
button, instead of the home button to turn on the home screen. The phone
wouldn't open to any screen nor would turn on or off. So I ended up
yanking the battery to turn it off then reinstalled battery and turned phone back
on. I don't know if that had any effect on the charging issue, but I took
the icon off the homescreen and am using the power button only, for now.
I don't think both batteries are faulty at the same time at this point. I
don't know if the screen off app caused some wake issue that interferes with
charging the battery.
I do know that when plugging in the phone to charge there's a bit of clunkiness
initially as the phone locks for a second before allowing use for screen or app
and that's always been the case since the gb update. Also, the LED doesn't
always turn green from amber when fully charged with the screen off until
you reboot or use the phone in some way while still plugged in. So there is
some kind of wake issue in the stock ROM. But the latter has never stopped
the battery from charging.
I do know that Plume, the twitter app, started acting clunky with not updating
in the background unless I opened the app at least once after a reboot. But
I don't know if the latter is a wake issue.
Battery still seems normal. Heavy normal use, lots of SMS, tweets, Pulse reading,
Dolphin browsing, I'll kill 50% or more of the battery in 4+ hours. Otherwise, the
phone mostly in standby with periodic email and twitter reads, the battery lasts
all day or more than 24 hours. But the latter rarely happens anymore because I'm
a user.
The battery just went full charge with the stock charging cable just now.
This morning, I woke up with a dead phone, auto shutoff even though it was
plugged in which I did after solitaire and before going to sleep; as a charging
test.
I don't know if it's the phone or the Cellet retractable cord or both that's
stopping the battery from fully charging normally and consistently. I'll need
to get another data-charge combo chord and do more testing; and a new ROM.
Any ideas anybody?
try a new rom and also try using the stock charger and usb cable. Check inside your usb port on your phone for dust as well. Also go into recovery and wipe your battery stats. In the wipe menu for amonRa and under advanced (maybe here, i dont use cwm on my phone) in clockworkmod. also wipe your dalvik-cache just to clear any issues you may have, restart and give it a test. good luck
I just bought a phone with a broken charger port. Broke clean off the board, so my next step is to try to get liquid solder and stick it to the board. Did you take ur phone apart to see if the port is lose?
So I used the stock USB charging chord. Sure enough, it charged the phone.
Then I tried the portable charger at the coffee shop, worked. So the Cellet retractable
chord obviously had a short or something damaged/shorted for the charging part of
the cable after a year + of use and abuse.
What I don't understand, and haven't researched, is why there are charge only
chords; the stock USB HTC chord charges the phone, but the PC won't recognize
the phone's Micro SD card or the phone as an external drive. I presume the duo use
chords have a data path as well as a charging path. And yes, I know to switch the
phone from charge only to disk drive. The Cellet chord would provide the PC with
recognition for the phone's drive.
Considering the latter, what I'm not sure of, and haven't researched, is why when
the phone stopped charging, the chord eventually stopped charging, the phone
status still showed it as charging; the amber LED light on and the battery icon
in charging animation with white bolt showing? I presume that the charging path
still triggered the charging status, except once when I turned the screen back
on the battery icon was not animated and the white bolt not showing so I unplugged
the chord then plugged it back in where the battery icon animation continued.
Fortunately, or not, this forum returned 600+ results for 'battery not charging' and after
sifting through a few, the charging chord was mentioned which prevented a Sprint trip
and me contacting Seido; thankfully.
So I think manufacturers and ROM/kernel developers should visit this issue as a chord
that actually is not charging, or charging at an absurdly low rate, should trigger some alert
and not show a battery icon animation that appears to be charging normally.
So I'm currently using the Suarom ROM, and for the most part it's been working fine. Suddenly I have a problem. Last night I plug my phone in to charge and suddenly it won't charge. I tried with two separate chargers.
It's still a new phone, so I can bring it in for warranty work. I just want to make sure I take all the steps necessary to "un void" the warranty. I'm a Rogers customer. If anyone can help I'd appreciate it.
Theres a thread in the DEV section that provides instructions of how to completely un-root and restore your device to factory before you turn it in for services.
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
ChickenSamwich said:
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
Click to expand...
Click to collapse
Tried different chargers? maybe plug it up to your PC see if you can get some juice that way? i can see the cable/charger going bad before the usb port on the phone ( but **** happens ) 10 percent should be good enough to get your phone back to stock though, i did it at 7 percent not to long ago, you just cant play around you have to click and run and get it done so it does not die. then if it dies after at least you are stock and can just turn it back in. but to be honest for a charger problem i VERY SERIOUSLY doubt they will be looking at Software and roms. thast a defect, and i think they will just do a clean swap----JUST LET IT DIE so they can not turn it back on in the store..lol
Ya could have a derpy battery and the phones fine.
Sent from my SAMSUNG-SGH-I317 using xda premium
Yeah, I have tried three chargers with no luck. Haven't tried a PC yet but will after work.
So if I'm getting the lightning bolt charging symbol, odds are it'llbe the battery rather than the port?
take it to best buy or an at&t store....and just say, hey i think i may have a bad battery do you have one i can use to see if my phone will power on and recognize the charger after it is plugged in. then you will know, unless you have an extra battery just laying around.
I had a similar problem like this before. Try charging with the phone off.
OR
If you want to troubleshoot and isolate the problem, try getting an external battery charger and a spare battery.
If you charge your stock battery and it charges with the external charger, your phone may be the problem. If not, then it's the stock battery.
And with the spare battery, try charging it via phone charger.
These are the possible ways I can think of at the moment. Hope this helps!
Having massive issues right now. Last night I left my phone plugged in AC to charge and ran a sleep tracker app. Woke up this morning and found the phone dead. I tried unplugging and plugging again multiple times and managed to get the Red LED blinking then it went steady indicating it was charging. Turned the phone on but as if it wasn't charging anymore, it powered off within minutes. I managed to get recovery running and factory reset (running CM10). Same issue still there. I even tried leaving the phone in hboot and recovery to charge but after 10 mins the battery went flat again. Now I've just left the phone off and plugged into AC. The blinking LED came on again then went steady - but after 15 mins the LED light disappears. I just left it like that, now the phone tries to boot up but gets stuck at HTC logo. Also it is incredibly hot.
Any ideas? Really need help here.
Additional info, installed NFS: Most Wanted yesterday, tried playing but phone really overheated big time. Could that have cause the motherboard to fry? Just seems odd though cause it boots up fine, just won't stay on - can't even get past the initial setup wizard.
Also I would take it back to Vodafone AU but since I can't get the phone up long enough to restore to stock, they might find out I've rooted and thus voiding my warranty.
I had the same problem. I installed NFS MW and it drained my battery like help and when i tried recharging it it wouldnt charge
at all. Even when i pluged the phone on it wouldnt charge. Tried a different cable. For all it could be a adapter/cable problem.
That was what it was for me. I tried a different charger and it worked. If you are using a different charger, use something with 1A output.
If the led is blinking, it means that the battery is verryy low.
once your phone turns on, turn the airplane mode ON and display OFF and wait a few minutes before using the phone.
no luck
xzallent said:
I had the same problem. I installed NFS MW and it drained my battery like help and when i tried recharging it it wouldnt charge
at all. Even when i pluged the phone on it wouldnt charge. Tried a different cable. For all it could be a adapter/cable problem.
That was what it was for me. I tried a different charger and it worked. If you are using a different charger, use something with 1A output.
Click to expand...
Click to collapse
Yea, I tried using a different cable, even tried using my old iPod USB to wall adapter. No luck there, but I think I'm on to something now. Thanks anyway
getting there
Vcek said:
If the led is blinking, it means that the battery is verryy low.
once your phone turns on, turn the airplane mode ON and display OFF and wait a few minutes before using the phone.
Click to expand...
Click to collapse
Hey, yea I figured that much from searching around. Too bad it's such a big flaw. I couldn't sustain a charge at all when I was still on CM10. Couldn't even finish booting up and it would just die. Voltage was super low was my guess. Tried using the fastboot charging script (http://forum.xda-developers.com/showthread.php?t=1658084&page=5) and managed to get battery up enough to flash stock boot.img, did a nandroid restore to Stock ROM then flashed stock recovery. Seems to be stable now, in airplane mode and display off. Started up phone at 4% and now it's at 6% so fingers crossed :fingers-crossed: Thanks for the reply though - needing all the tips I can get!
A few hours ago I noticed that the phone wasn't charging even though it was connected. So I did a few experiments: I put into into three different power outlets, I tried a different charger, I connected it to the computer but nothing happened (the computer didn't even recognize it). Then I decided to turn it off and try again, and these are the results: the screen turns on really often to let me know that it's charging, there's even the charging animation, but if I try to turn it on not only it isn't charged, but it doesn't seem to recognize the charger anymore.
There are a few other weird things, though: I use the XenonHD ROM, and once or twice when the phone was unplugged the battery icon was still "moving" as if the phone was charging, but the graph said that it wasn't. This probably is just a bug, but maybe it meant something.
My best guess is that the micro USB port is broken, but maybe you guys can help me with this?
Just like you said, your usb port is broken, propably a short circuit somewhere. But changing the charging port flex ribbon is very easy, even for a first timer (like I was/did a couple of weeks ago)
Sent from my Galaxy Nexus
And now the phone charges if it's turned off... but it's not like I can keep it like this, so I'll take to technical support tomorrow. Do you think I should flash the stock ROM and/or lock the bootloader?
Minnois said:
And now the phone charges if it's turned off... but it's not like I can keep it like this, so I'll take to technical support tomorrow. Do you think I should flash the stock ROM and/or lock the bootloader?
Click to expand...
Click to collapse
yes, flash the stock rom and relock
I seem to be having the same issue as found on this thread, can't find anything here though.
https://www.reddit.com/r/lgg7/comments/90zo7k/wireless_charging_stopped_working/
Anyone else have the same issue and found a fix? Guessing this might have to go back to lg.
Thanks!
steveoidm said:
I seem to be having the same issue as found on this thread, can't find anything here though.
https://www.reddit.com/r/lgg7/comments/90zo7k/wireless_charging_stopped_working/
Anyone else have the same issue and found a fix? Guessing this might have to go back to lg.
Thanks!
Click to expand...
Click to collapse
I started getting this issue yesterday a day after I got a software monthly update for Nov. I normally shut the phone off to charge but sometimes leave it on. When plugged into something it doesnt seem to detect its plugged in. I even swapped cables to a slower charger and same thing. It doesnt see it.
When I fully charged it off, It beeps the battery and does a circle hue randomly by the home button but than detected the connection to pc. I ignored it and started up again but without the beeping, just wont charge when on. There is no dirt or anything in the unit,. I have not moved any-wires, they have been sitting in the same spot on the counter since day 1. I'm gonna try a factor reset if it keeps happening a day or 2 from now.
Same problem here, it was behaving strangely few days ago (charging problem right away but worked in the end so let it go) and now it charges only when off or if plugged within 30 seconds after turning on and only on normal charge speed (not quick charge). Tried to wipe apps and everything, did the facrory reset 2 times but still nothing.
I have similar issues with charging my g7, first give me notification of moisture detected on USB port, then can't charge normally need to plug a few times and sometimes get slow charging, i was thinking have faulty USB port, and have poor battery life.
Then I turn off and put the cable and charges normally and realized that it's software issue.
I flash the ULM10i firmware and now everything work flawless the USB port charges when it's turn on and have very good battery life now.
As an update, I called LG and they basically stated that it sounds like a software issue and to send the phone in. I declined hoping to get another update that would fix it.
I have yet to get one from T-mobile. Long story short, it corrected itself and now charges off or on and no longer does the beeping. Whatever it was, was a bug that temporary for me.
same problem here; no moisture errors, aleatory starts charging when it's on, poor battery life; mainly starts charging with the phone off
problem solved! I've forced LG BRIDGE to reflash the ROM and voilà, all working like a charm. Just download from lge.com, install LG BRIDGE, under "software update" ... "update error recovery" and it will download and reflash the working ROM.