Phone doesn't charge at 0%? - LG G7 ThinQ Questions & Answers

The title is a little barebones so I'll try to explain. I recently had to get a battery replacement due to the original one exploding, and all was great, until it hit 0%. It stopped charging. I thought maybe it was the battery again so I replaced it once more. The phone charges while it is on, but once it hits 0% and turns off, the battery refuses to charge at all. I thought maybe it could be the charging port, but wireless chargers don't charge it either.
I did a dumb too and didn't send it back to LG to get it fixed in the first place, so it's officially out of warranty and will cost $900+ to fix. So far nothing on the internet has helped at all, so I'm thinking this may be a unique issue and I have no idea how to fix it. Any ideas?
Thanks in advance!

Try booting into download mode without battery.. Then try to connect it while phone is on.

Pursiius said:
. I recently had to get a battery replacement due to the original one exploding,!
Click to expand...
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whatda! as in Kaboom!

Hi I've got this very issue, was it ever solved?

No help but disharging your battery to 0% is realy bad for your battery. Try to charge it as offen as u can. It will extend your battery lifetime

What chargers did you try to charge the phone with?
I've had multiple "bricked" devices live again after connecting them to a charger that supported Qualcomm Quickcharge (or at least supply more than the average laptop USB port).

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[Q] Need help

So I'm currently using the Suarom ROM, and for the most part it's been working fine. Suddenly I have a problem. Last night I plug my phone in to charge and suddenly it won't charge. I tried with two separate chargers.
It's still a new phone, so I can bring it in for warranty work. I just want to make sure I take all the steps necessary to "un void" the warranty. I'm a Rogers customer. If anyone can help I'd appreciate it.
Theres a thread in the DEV section that provides instructions of how to completely un-root and restore your device to factory before you turn it in for services.
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
ChickenSamwich said:
The only problem is, my battery is at ten percent with no way to charge. The strange thing is that when I plug the phone in, the charging symbol appears. Just doesn't charge. Any idea why that would be ?
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Tried different chargers? maybe plug it up to your PC see if you can get some juice that way? i can see the cable/charger going bad before the usb port on the phone ( but **** happens ) 10 percent should be good enough to get your phone back to stock though, i did it at 7 percent not to long ago, you just cant play around you have to click and run and get it done so it does not die. then if it dies after at least you are stock and can just turn it back in. but to be honest for a charger problem i VERY SERIOUSLY doubt they will be looking at Software and roms. thast a defect, and i think they will just do a clean swap----JUST LET IT DIE so they can not turn it back on in the store..lol
Ya could have a derpy battery and the phones fine.
Sent from my SAMSUNG-SGH-I317 using xda premium
Yeah, I have tried three chargers with no luck. Haven't tried a PC yet but will after work.
So if I'm getting the lightning bolt charging symbol, odds are it'llbe the battery rather than the port?
take it to best buy or an at&t store....and just say, hey i think i may have a bad battery do you have one i can use to see if my phone will power on and recognize the charger after it is plugged in. then you will know, unless you have an extra battery just laying around.
I had a similar problem like this before. Try charging with the phone off.
OR
If you want to troubleshoot and isolate the problem, try getting an external battery charger and a spare battery.
If you charge your stock battery and it charges with the external charger, your phone may be the problem. If not, then it's the stock battery.
And with the spare battery, try charging it via phone charger.
These are the possible ways I can think of at the moment. Hope this helps!

[Q] Charging Problems with GN I9250-XXLFA

Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
Click to expand...
Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
Click to expand...
Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??

charging issue

hi, i hav been facing charging prob, my does not charge whn its remain on rather drains batt more quick but it was charging whn i turn it off but slow. i thought its the issue of sense 5 so i degrade to sense 4+ viper 3.8 but it got worse. idrained my batt and than put to wall charge for whole night but the charging led kept blinking and than it disappeared than again i unpluged and plug the cable to phn than it starts blinking and than again blinking of led disappeared. i thought it will take time to become stable so i left it charge for whole night. in the morning led was disappeared and i tried to turning phn on but it did not respond. than i plug it to pc and it started blinking without disappearing of led. i left it for the whole day to charge but the led didnt turned to green due curiosity i turned phn on and batt lvl showed 20% ......so plzz any 1 tell me wht can be the solution of the problem plzzzzzzzz:crying::crying::crying:
You probably have a dead battery...Someone who has seen this problem before could confirm.
The way you write is pretty hard to read, so you might wait a while until someone does confirm this .
1. Never charge the phone for the whole night.
2. I had the same problem. I changed my charger and now, it is perfectly charging. Try it.
Anish Shah said:
1. Never charge the phone for the whole night.
2. I had the same problem. I changed my charger and now, it is perfectly charging. Try it.
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thanx for suggestion, how much do i hav to pay for a new charger??
But you said you left it to charge via USB cable on your PC and it didn't charge properly. If you used the same USB cable with the charger, then the cable might be to blame. You should try a friends cable before buying a new charger.
If the charger does not work with the same USB cable you used to connect to the PC, your battery is most probably dead.
Anish Shah said:
1. Never charge the phone for the whole night.
2. I had the same problem. I changed my charger and now, it is perfectly charging. Try it.
Click to expand...
Click to collapse
Charging all night isn't an issue.
The battery will charge to 100% then drop to 95% and back up, will cause no damage.
Also smaller and often charges are better for the battery as it slows the formation of crystals so the battery holds its capacity longer.
Sent from my HTC One X using xda app-developers app
unikulkiss said:
But you said you left it to charge via USB cable on your PC and it didn't charge properly. If you used the same USB cable with the charger, then the cable might be to blame. You should try a friends cable before buying a new charger.
If the charger does not work with the same USB cable you used to connect to the PC, your battery is most probably dead.
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Click to collapse
using different cable phn is getting charge but the charging speed is very slow, in 6 hrs it has charged only 64% and dont know wht to blame batt or charger???
solidsnakecod4 said:
using different cable phn is getting charge but the charging speed is very slow, in 6 hrs it has charged only 64% and dont know wht to blame batt or charger???
Click to expand...
Click to collapse
If you have used 2 different cables to charge and none worked properly, that is probably too big of a coincidence. Your phone has something broken; it's either the battery or the charging circuit in the phone. You should take it to a specialized phone service to see what's wrong. They will also try charging it before disassembling, and if there's nothing wrong with the phone, they probably won't even charge you anything.
If indeed they have to disassemble it, you should ask them if there will be any visible differences once they assemble is back. I had a cracked digitizer on my old One X and took it to service and replaced the display+digitizer(they come together) and, although the screen was new, it did not fit as snugly as before, so you could see light leaking out the side margins of the display.
They probably had many of these phones under repair and should know if this will be the case with your phone.
unikulkiss said:
If you have used 2 different cables to charge and none worked properly, that is probably too big of a coincidence. Your phone has something broken; it's either the battery or the charging circuit in the phone. You should take it to a specialized phone service to see what's wrong. They will also try charging it before disassembling, and if there's nothing wrong with the phone, they probably won't even charge you anything.
If indeed they have to disassemble it, you should ask them if there will be any visible differences once they assemble is back. I had a cracked digitizer on my old One X and took it to service and replaced the display+digitizer(they come together) and, although the screen was new, it did not fit as snugly as before, so you could see light leaking out the side margins of the display.
They probably had many of these phones under repair and should know if this will be the case with your phone.
Click to expand...
Click to collapse
thnx bro, my phn is fully charged now but ill be visiting service center..
You can use/try every USB charger and cable you have in your house, I also charge my HOX with my iPad charger (only different cable ) no porblem at all. And it's no problem to charge your phone the whole night.

[Q] Phone seems to be unable to charge battery

So, my dad and I had an Epic 4G Touch. I was wanting to use the Epic 4G Touch for a project (using the WiiScales android app). I was hoping to use my dad's phone, because my phone won't be able here till the end of the month.
However, the problem with this phone, is that for whatever reason, I can't get the phone to charge. Maybe it actually is charging, but the battery is just so depleted that I can't tell if it is or not.
Is there any better way to determine if it is? I am not sure if I bring it in to the Sprint store they will replace the battery (since we have both upgraded our phones). Or if they will even bother to check it since it is outside the warranty period.
Any suggestions?
slixzen said:
So, my dad and I had an Epic 4G Touch. I was wanting to use the Epic 4G Touch for a project (using the WiiScales android app). I was hoping to use my dad's phone, because my phone won't be able here till the end of the month.
However, the problem with this phone, is that for whatever reason, I can't get the phone to charge. Maybe it actually is charging, but the battery is just so depleted that I can't tell if it is or not.
Is there any better way to determine if it is? I am not sure if I bring it in to the Sprint store they will replace the battery (since we have both upgraded our phones). Or if they will even bother to check it since it is outside the warranty period.
Any suggestions?
Click to expand...
Click to collapse
This:
Does Your Samsung Phone Need a New Battery? This …: http://youtu.be/8iTV5LtXEg0
BIGSAMDA1ST said:
This:
Does Your Samsung Phone Need a New Battery? This …: http://youtu.be/8iTV5LtXEg0
Click to expand...
Click to collapse
It isn't that, I am aware of that issue.
It seems to be the charger cable or the charging port. I can use my S4 charger and it will work fine for the most part, there is still some issues with it charging, but no where near as many issues as before. But if I use the original charger, it just flat out doesn't work.
I am sorta confused as to why Sprint didn't initially try to resolve this when my dad took it into the store, as we have TEP on all our phones, so if the charging port was the problem, it should have been fixed or replaced.
slixzen said:
It isn't that, I am aware of that issue.
It seems to be the charger cable or the charging port. I can use my S4 charger and it will work fine for the most part, there is still some issues with it charging, but no where near as many issues as before. But if I use the original charger, it just flat out doesn't work.
I am sorta confused as to why Sprint didn't initially try to resolve this when my dad took it into the store, as we have TEP on all our phones, so if the charging port was the problem, it should have been fixed or replaced.
Click to expand...
Click to collapse
It depends on what they told your dad. Your best bet to get around this issue it to purchase a couple of stock batteries from Ebay. Most will give you a wall charger also. I have 3 E4GT and 5 batteries. Very rarely do I charge via the wall or PC (USB). When the phone is down to about 10%, I change batteries. It takes about 3 hours to charge a battery with the wall charger.
bigmike6200 said:
It depends on what they told your dad. Your best bet to get around this issue it to purchase a couple of stock batteries from Ebay. Most will give you a wall charger also. I have 3 E4GT and 5 batteries. Very rarely do I charge via the wall or PC (USB). When the phone is down to about 10%, I change batteries. It takes about 3 hours to charge a battery with the wall charger.
Click to expand...
Click to collapse
Well, I had it on the charger last night, and it was charging. I saw the red LED charging light on it, so I turned the phone off and set it down gently so that the cable and the charger port wouldn't get messed up. I saw the charging led was still going so I just left it that way overnight. When I woke up, the phone had died from being turned off and went from a 35% charge to a 0% charge. So I am not sure what happened there, or what caused the phone to die.
slixzen said:
Well, I had it on the charger last night, and it was charging. I saw the red LED charging light on it, so I turned the phone off and set it down gently so that the cable and the charger port wouldn't get messed up. I saw the charging led was still going so I just left it that way overnight. When I woke up, the phone had died from being turned off and went from a 35% charge to a 0% charge. So I am not sure what happened there, or what caused the phone to die.
Click to expand...
Click to collapse
Replace the battery with a charged one. If you lose juice, then the problem is the phone. If not then the problem is with the battery. My guess is that the battery is not holding a charge. If it was charging when you set it down, then it should have been charged when you woke up. Especially if you didn't move the phone during that time frame.
Sounds like you will need to replace the battery.

Xperia Play red light

Hi,
yesterday I bought a used R800i, the seller said I just need to charge the Battery. So back at home i plugged it to a charger an the LED near the power button startet blinking. First I thought it´s not a big deal but after a couple of hours it was clear that this is not alrigt. Even if i remove the battery the red light keeps blinking continuous (not 3 times or something similar, just every second once). I don´t know if it´s a software or hardware bug but could you help me to get it fixed?
best Regards
Lukas
It could be empty battery (but voltage level is not high enough to start charging).
Check with flashtool can you enter flash mode or fastboot mode (if you can, then it's probably empty battery)
If you can, check voltage level of battery with voltmeter.
It can be that motherboard is dead, but to be sure, you must know what is voltage level of battery.
For now, try leaving it charging, it might take some time (few hours or more) to actually start charging...
Sent from my R800i using XDA Free mobile app
Over USB i only get unkown device, but USB with the Test Point works, measuring the Batter was 0 Volts but charging over hours didn´t help
Lukas94 said:
Over USB i only get unkown device, but USB with the Test Point works, measuring the Batter was 0 Volts but charging over hours didn´t help
Click to expand...
Click to collapse
If battery have 0 volts then it's dead and (most likely) can't be charged anymore. You need new battery, so you can know is motherboard is working or not.
But that is just my opinion, and i could be wrong...
Maybe to try and charge battery from external source of 5V power , easiest way is cut some usb cable or take two wires from PC's molex connector (red is +5V, black is GND) and charge it for shortly (about 30sec-1min) and measure does it have at least 3.2V. Repeat short charging untill it does. If it stay on 0V then is dead for sure.
I was really able to charge the battery over a cut USB cable. I got it to boot until lookscreen (digitizer does not response) but then the battery turned hot and the Xperia shut down. I ordered now a new battery then it should work again
Lukas94 said:
I was really able to charge the battery over a cut USB cable. I got it to boot until lookscreen (digitizer does not response) but then the battery turned hot and the Xperia shut down. I ordered now a new battery then it should work again
Click to expand...
Click to collapse
Digitizer not working could be faulty slider-flex cable or simply software error due overheating. You'll know with new battery...
Flex Cable looks like this, should I get a new one?
https://www.dropbox.com/s/mixy0lczvb3hb3c/IMG_20140912_201712.jpg?dl=0
Lukas94 said:
Flex Cable looks like this, should I get a new one?
https://www.dropbox.com/s/mixy0lczvb3hb3c/IMG_20140912_201712.jpg?dl=0
Click to expand...
Click to collapse
Yes, that's slider flex cable.
But wait untill you get new battery. Then you'll know does it have more problems or it is working normally
Sad News, today I got the new battery and i was even able to boot up the phone, but like the last time i was able to boot it up the battery and the mainboard got hot. I think the loading circuit is broken. So there are two options 1. buy a external charger for the batterie or 2. sell the phone as rarely used on ebay
No really I´m selling it, even if i get a charger theres also the problem with the not working digitzer. Thanks for your Help but this is ways to big for me.
Regards Lukas
Lukas94 said:
Sad News, today I got the new battery and i was even able to boot up the phone, but like the last time i was able to boot it up the battery and the mainboard got hot. I think the loading circuit is broken. So there are two options 1. buy a external charger for the batterie or 2. sell the phone as rarely used on ebay
No really I´m selling it, even if i get a charger theres also the problem with the not working digitzer. Thanks for your Help but this is ways to big for me.
Regards Lukas
Click to expand...
Click to collapse
Sorry to hear that. Obviously problem is much bigger and hard to tell what is wrong without some proffesional look into it (lot of reasons for phone to get hot by itself - there is short circuit somewhere and that's why it's draing battery fast and causing overheating). I don't think external charger will solve problems.
Anyway, good luck :good:

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