Google Photo App - Samsung Galaxy Note 10+ Questions & Answers

My Google Photo App is stuck on "Getting your photos"... Older photos backed up previously from my old phone will not load in this new phone, same goes to new photos taken with this new phone, the photos will not be uploaded. anybody facing the same issue?

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no photo app

After loading 2.2 from VZ on a stock Dinc I realized I have no photo app. I can access my pics by opening the camera but no app. Anyone else experiencing this problem?

[Q] Gallery Issues?

Anyone having issues with their gallery when trying to access it to add a picture from within an app like sms or facebook etc..? When I do this it will only load the camera pictures but not the rest of my pictures in different albums. I have to hit cancel and start the process again and the second time they always show up. This only happens when trying to access them from within another app, if I just go straight into the gallery from the app drawer it will always show all pics.
Working fine for me.
It runs slow for me. I figure it is because I have a ton of pictures or I'm syncing my Facebook albums.

[Q] Photos app...weirdness

Originally posted this over at AC....but with 200 views and no responses, maybe it's better here at XDA.
Having a weird one with the Photos app. Photos that are deleted, keep re-populating after a couple of hours. It's over 200 images...
HTC One M8, rooted, SuperSU'd, and then flashed with TWRP to the standard Google Play Edition of KK 4.4.2 (that supposedly keeps OTA updates). I do have a 32gig SD card installed (technically I didn't format the SD card in the phone, just installed it and it was recognized and started working). The SD card does have a few apps and other data (music) on it.
Photos app on the M8 is NOT signed into my Google account (verified in the Photos app settings section). Looking at the Photos app on Google via my computer browser, these images do NOT show up (deleted, and emptied trash a couple days ago).
These images are not part of my Google Drive.
It almost seems like the Photos app thinks it is deleting the images, but a permissions issues keeps it from happening (even though the Photos app image view thinks it does).
Which kind of seems like what is going on, but I don't know how to solve if that's what it is. I had also installed Pixlr Express and Camera ZOOM a couple weeks ago. I've since deleted these two apps, but their subdirectory remnants remain...
Any ideas on this?
TIA.
sttw1fa said:
Originally posted this over at AC....but with 200 views and no responses, maybe it's better here at XDA.
Having a weird one with the Photos app. Photos that are deleted, keep re-populating after a couple of hours. It's over 200 images...
HTC One M8, rooted, SuperSU'd, and then flashed with TWRP to the standard Google Play Edition of KK 4.4.2 (that supposedly keeps OTA updates). I do have a 32gig SD card installed (technically I didn't format the SD card in the phone, just installed it and it was recognized and started working). The SD card does have a few apps and other data (music) on it.
Photos app on the M8 is NOT signed into my Google account (verified in the Photos app settings section). Looking at the Photos app on Google via my computer browser, these images do NOT show up (deleted, and emptied trash a couple days ago).
These images are not part of my Google Drive.
It almost seems like the Photos app thinks it is deleting the images, but a permissions issues keeps it from happening (even though the Photos app image view thinks it does).
Which kind of seems like what is going on, but I don't know how to solve if that's what it is. I had also installed Pixlr Express and Camera ZOOM a couple weeks ago. I've since deleted these two apps, but their subdirectory remnants remain...
Any ideas on this?
TIA.
Click to expand...
Click to collapse
Hey There,
I read this somewhere, that the 4.4.2 Android has issues deleting stuff -obviously pictures in this case- from the SDcard..
They will correct it with 4.4.3. ... or you have the chance to install a custom rom..it is prolly fixed there

photo resizing problem with android messages

Recently i found that android messages could not send some photos. The error message was "Message not sent: too large." After doing some "analysis" I found the app was not resizing a photo so it would be small enough for transmission, ie, the photos were resized over 1 megabyte.
After some additional testing, it seemed the problem was happening with photos that had been edited by google photos. Unedited photos were resized properly and were sent without issue.
Next I "uninstalled" the app. This in fact only removes updates. The un-updated app was able to send photos that had been edited in google photos. I then updated the app and the problem returned.
Verizon message+ does not have this problem.
I sent feedback via the Messages app.
I'm running stock android 8.1 (OPM1.171019.013), unlocked pixel 2 xl (bought on google store), on Verizon
Hal
So I backed up my messages and then cleared the data. Now it's working. go and Know!
halteach said:
Recently i found that android messages could not send some photos. The error message was "Message not sent: too large." After doing some "analysis" I found the app was not resizing a photo so it would be small enough for transmission, ie, the photos were resized over 1 megabyte.
After some additional testing, it seemed the problem was happening with photos that had been edited by google photos. Unedited photos were resized properly and were sent without issue.
Next I "uninstalled" the app. This in fact only removes updates. The un-updated app was able to send photos that had been edited in google photos. I then updated the app and the problem returned.
Verizon message+ does not have this problem.
I sent feedback via the Messages app.
I'm running stock android 8.1 (OPM1.171019.013), unlocked pixel 2 xl (bought on google store), on Verizon
Hal
Click to expand...
Click to collapse
root cause?
having the same issue. did you ever figure out the root cause? tx
How did you back up your data? I only receive the error message about image sizes if the picture is taken in the app but if I go into my gallery and share it from there through Android messages, it works just fine.
halteach said:
So I backed up my messages and then cleared the data. Now it's working. go and Know!
Click to expand...
Click to collapse
How did you back up your messages? I am having the same problem. Gonna clear app data.

Wrong Thumbnails

Hi, i am facing very weird problem.
Recently 2 weeks back i reset my phone and then set it up and copied back my data to phone. But from Past few days i am facing weird issue.
Whenever i download any picture. It's thumbnail show correctly in gallery. But while uploading on whatsapo, facebook, insta or telegram or any other app, it shows wrong thumbnail. When i click on that, it changes to correct photo, but thumbnail still shows incorrect.
This happens to most of the apps.
I already deleted thumbnail cache but still the same.
Interesting thing is that, it is showing thumbnails of the deleted photos which i downloaded previously from facebook.
Please don't recommend to reset my phone again.
Any help will be appreciated.
Thanks
Try clearing the app cache for Gallery. If that doesn't work clear app data for Gallery (don't worry, it won't delete any photos or videos).
Settings - > Apps - > Samsung Gallery -> Storage
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