Develop Bugs

[Q] Problems with the Samsung OEM data/charge cable

Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.

I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter

I'm also having this issue. I wonder why...

foofiebeast said:
I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter
Click to expand...
Click to collapse
Yes, this is exactly what I have to do for mine to charge. So I guess I'll have to just start looking for one that will work for me. It seems just any other standard micro USB cable will do the trick. Thanks a lot my friend.

jayrod88 said:
I'm also having this issue. I wonder why...
Click to expand...
Click to collapse
Well upon further inspection, you can see how the top of the phone is curved and if you look at with the USB door open from the top and tilted slightly back you can see how the jack actually looks crooked inside the phone. I'm quite sure that this is because of the curved top parallel to the circuit board that has the jack is too tall. And I think for some reason I might need to trim down the micro end a bit on the front side..it looks like its hitting the front side of the phone.

I'm looking for a replacement cable as well...even OEM is fine. The case around mine cracked off one night when I feel asleep playing on my phone. Mine was always kind of loose compared to the att charging cable which is nice and tight. Does radio shack carry cables like this?
Sent from my SAMSUNG-SGH-I897 using XDA App

i called AT&T about this with my cappy and they said that the charging port was bad and sent me a new phone , thats been 3 mo ago and the problem hasnt recurred.
(just a thought)

Search Amazon for "blackberry usb cable micro usb". The first result should be it, it's a very high quality, shielded cable. To get a solid, snug fit I suggest a razor or a knife to easily cut back some of the rubber around the micro tip. Works amazingly well. I could even make it work before I trimmed it.

just to elaborate, the specific micro end is called a "micro b " usb connection.
not to be confused with mini or micro a
of course the other end is just standard.

The place I work has a 5' nice quality cable that fits my Captivate tight. They got them to go with the 2100mA USB Car Charger we sell. Cost on the cable is $ 4.99 plus shipping (about $2.99 first class parcel).
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I'm not sure if its quality, or just chance, but I've found that only some 3rd-party cables will work. I've tried a blackberry one that didn't work, and a really cheap one that did.
I would suggest keeping the one you got from samsung, just in case.
I'd like to know if anyone else had issues with cables not working?

I got a Samsung cable designed for the galaxy S on Amazon for like $6 with free shipping.
Sent from my SAMSUNG-SGH-I897 using XDA App

Jmurph3 said:
Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.
Click to expand...
Click to collapse
I had the same problem.
I used some tools(hammer,knife, etc) to fix the cable.
Now my cable works fine!!
Sent from my phone

I just used a razor blade to trim the rubber back, works great.

If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone

I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.

bluemoon1221 said:
If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone
Click to expand...
Click to collapse
You should saved me from buying 3 more cables. I distroyed my OEM cable to make a jig because I bricked my phone. I ordered 3 sets of cables and they all had the same problem.... Usb kept popping off. So I was just about to go out and order 3 more sets if cables, this time OEM untill I decided to read this tread. It never occured to me that it was fitting in well because of the extra rubber on the connector. I trimmed it down and now the cable snapped in perfectly like it was supposed to. Thanks for the fix!
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm afraid of buying the wrong cable off Amazon. There is so much out there. Can anyone post a link?

[email protected] said:
I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.
Click to expand...
Click to collapse
I know this is getting old, but it took me about 2 hours to find an answer that WASN'T recommending to just make sure the slider was all the way open. For no reason at all, my phone cable just wouldn't hold a real connection this morning... your answer saved the day

For cables that are good quality and cheap, go to www.meritline.com ....... I have never gotten a bad cable from them, typically I use their HDMI cables but the USB cables are less complex and work just as well. My last usb cable was one of theirs.

wireless charging solution thread

As we all know, the new Zenfone 2 is missing wireless charging capabilities, however there are multiple solutions to enable wireless charging on basically any phone.
Example is http://www.amazon.com/BEZALEL®-Wire..._1_4?s=wireless&ie=UTF8&qid=1432149451&sr=1-4
It is a cover with a Qi receiver built in, which connects to the charging port and it also provides an independent micro usb port as a part of the case.
The absence of wireless charging in Zenfone 2 is a deal breaker for me ( don't judge) and as soon as an appropriate case is available, I'll get it and the phone as well.
Please post your findings here.

Would love to use wireless charging but using a cover like the one posted is out of question.
I love the slim form and feel of this phone. so i will have to live without QI and other solutions.

This will occupy the mUSB port but would probably be the best current solution.

hkdmjack said:
This will occupy the mUSB port but would probably be the best current solution.
Click to expand...
Click to collapse
That's pretty cool. I like wireless charging because I'd rather not wear out my micro usb...but that setup kinda marries you to wireless charging all the time. I'd have to rig up wireless charging in the car and at work...not just at home. You use something like that?

nathan118 said:
That's pretty cool. I like wireless charging because I'd rather not wear out my micro usb...but that setup kinda marries you to wireless charging all the time. I'd have to rig up wireless charging in the car and at work...not just at home. You use something like that?
Click to expand...
Click to collapse
Not sure if I'm going to stick with the ZF2, so I haven't gone out and done all that yet but qi adapters are pretty cheap now for both home and car. How effective some of the car ones are though are another story. iOttie has two models out now that look promising for the car.
There may also be the possibility of placing those adapters into a separate case just meant for wireless charging... remove the case if you need the mUSB port.]
Or... if they do release new back covers... get one that you install the qi adapter in and then one that you won't have the qi adapter in.

WHYYYYYYYYY
Why did Asus decide not to include the qi pins in the back ((((((((((((((((((((((((((((((((((((((((((((
>_<
what to do :'(

Here's a teardown: http://www.myfixguide.com/manual/asus-zenfone-2-teardown/
You could solder the DigiYes posted earlier (http://www.amazon.com/gp/product/B00HI8JYFE) onto the usb board. Or you could probably just jam the wires into the connector for a non-permanent solution. The pictures of the DigiYes are a little conflicting, but if it does have leads for the data pins, you'd be best off omitting them (you'll be limited to 500ma qi charging).
This is of course assuming there's enough space to wedge the DigiYes between the back cover and phone.

ziddey said:
Here's a teardown: http://www.myfixguide.com/manual/asus-zenfone-2-teardown/
You could solder the DigiYes posted earlier (http://www.amazon.com/gp/product/B00HI8JYFE) onto the usb board. Or you could probably just jam the wires into the connector for a non-permanent solution. The pictures of the DigiYes are a little conflicting, but if it does have leads for the data pins, you'd be best off omitting them (you'll be limited to 500ma qi charging).
This is of course assuming there's enough space to wedge the DigiYes between the back cover and phone.
Click to expand...
Click to collapse
Which goes back to my point. Why did Asus purposdely omit to include QI/wireless charging pins on the back? It would had cost them hardly anything extra at all, and users could just have changed back cover to get wireless charging...

That one http://www.amazon.com/BLUBOON-Unive...2630&sr=8-2&keywords=qi+wireless+charger+1000 is 1000mA, if it does make a difference. But a case integrated receiver would be much better solution, if ever.

olegy said:
That one http://www.amazon.com/BLUBOON-Unive...2630&sr=8-2&keywords=qi+wireless+charger+1000 is 1000mA, if it does make a difference. But a case integrated receiver would be much better solution, if ever.
Click to expand...
Click to collapse
I bought that model. I have a Qi charger (used with a Nexus 5) hooked up to a 2A USB Adapter, and it barely charges the Zenfone. I do not recommend. Maybe a 2A receiver would work better.

It's ridiculous.... why did asus decide not to offer a wireless charging solution similar to the previous samsung galaxies/lg.
Have the pins for charging on the back, and let the user change the case to a qi receiver case or add a qi receiver pad inside. this is honestly the only thing that disappoints on this phone (((((((((((((

ziddey said:
Here's a teardown: http://www.myfixguide.com/manual/asus-zenfone-2-teardown/
You could solder the DigiYes posted earlier (http://www.amazon.com/gp/product/B00HI8JYFE) onto the usb board. Or you could probably just jam the wires into the connector for a non-permanent solution. The pictures of the DigiYes are a little conflicting, but if it does have leads for the data pins, you'd be best off omitting them (you'll be limited to 500ma qi charging).
This is of course assuming there's enough space to wedge the DigiYes between the back cover and phone.
Click to expand...
Click to collapse
I just received mine and there is enough space in the back cover for the receiver to fit in, albeit with a small bulge. It does show my phone as charging even when just held up to my Moto 360 cradle; whether or not it's charging, however, I have no idea.

raynan said:
I just received mine and there is enough space in the back cover for the receiver to fit in, albeit with a small bulge. It does show my phone as charging even when just held up to my Moto 360 cradle; whether or not it's charging, however, I have no idea.
Click to expand...
Click to collapse
Thanks for trying. Did you actually solder or just plug it in the usb port? If you plugged it in the usb port, does the cover close without damaging the cable?
I'm asking because if that works, we could potentially design a slightly thicker but hollow back case that could hold NFC and the wireless receive without unnatural bulges.

ameel said:
Thanks for trying. Did you actually solder or just plug it in the usb port? If you plugged it in the usb port, does the cover close without damaging the cable?
I'm asking because if that works, we could potentially design a slightly thicker but hollow back case that could hold NFC and the wireless receive without unnatural bulges.
Click to expand...
Click to collapse
It closes fine but there is a bulge and the cover is left slightly open.
Here's my solution. Doesn't look good but functional.

don't judge
Click to expand...
Click to collapse
Yeah I judge, wireless charging its just another feature. A small battery, a slow processor or low memory now that's a real deal-breaker since your phone wont last a day, apps will run like hell and you will always have to micromanage just for things to run properly.
I'm way more pissed off at this phone not having a removable battery, not just because its a real deal-breaker during travel where I will be forced to lug around one of those brickish power banks but because Li-ION batteries have the lifespan of a mosquito. I already had 2 phones like that and the result was always a massive pain in the ass to deal with.
I rather buy a case with an extra battery than this thing

Three pins USB Board?
Hi there
Maybe some one knows, what are those three pins on the USB board, that are accessible without disassembly phone?? That should be connectors to charging instead of usb socket?

I have a qi charger built into my car. I do not like aftermarket charger added to the phone. So this is a deal breaker for me and will not consider any phones without buildin qi charger.

Looking to buy this phone and own a quick charging card like this. Is it possible to slip the card under the back cover (without a case) or will it cause it to bulge in too unsightly a manner?
dud89 said:
It closes fine but there is a bulge and the cover is left slightly open.
Here's my solution. Doesn't look good but functional.
Click to expand...
Click to collapse

Slooop said:
Looking to buy this phone and own a quick charging card like this. Is it possible to slip the card under the back cover (without a case) or will it cause it to bulge in too unsightly a manner?
Click to expand...
Click to collapse
It can but causes a gap near the usb port that I could not close. I would've run it inside if it didn't do that.

dud89 said:
It closes fine but there is a bulge and the cover is left slightly open.
Here's my solution. Doesn't look good but functional.
Click to expand...
Click to collapse
Great Idea.
The speed of charge is 350 MAH ?? Is to slowly (USB PC charge normally 550 MAH)

G4 keeps destroying USB cable

I just bought my daughter, 12, her first phone, a LG G4 F500k. The problem is that the phone keeps destroying USB cables. She charges it on my Tronsmart quick-charge 2.0 charger, the one with three ports. I've used that charger for more than a year now with the supplied Tronsmart USB cable on a G Flex 2 and a Samsung 7 Edge and the charger and cable have always performed as expected.
Now, ever since she started using it, first the Tronsmart cable went bust. Wouldn't work on the G4 or my phones, with the fast charger or other chargers. Today, the third USB cable went bust. A definite pattern is emerging here with each new USB cable lasting a week max.
One thing is that the busted cables still charge smaller devices like my mp3 player or bluetooth headset.
Another thing is that the G4 does show the fast charge notification while the USB cable is working and charges fast as well getting just, I guess, regular warm.
Could it be that my daughter messed up the G4's charge port while inserting/pulling out the cable?
I would really appreciate any help/ suggestions with this issue because I have finally run out of spare cables.

C'mon, guys... Anyone else experience this?

It happened to me too, I still don't understand how can a G4 charge port damage a USB cable? It happened to me 2 times.
In frustration ( I shouldn't have done this) I connected the USB cable to the G4 charge port and furiously bend the end metal by almost to 30* degrees because the USB cable was loose inside the G4 charge port , then I got another USB cable, the putting into G4 charge port felt tight and proper. Luckily my beloved G4 is fine.

Alright an update...
I tried a lot of the tricks I'd read about wonky micro-USB cables. I tried bending and lifting out the tabs at top (narrow) end which are present on some of the cables. I tried pressing with a needle and lifting out the tabs at the wider end... these tabs are on every cable... The cables would, sometime, start working again for a charge or two but died again.
On the 25th of Nov, 2016, I took the phone to a professional repairs guy. Upon a cursory examination, he declared that the G4's charging port was perfectly fine. I insisted that the damn thing was eating all my cables. Luckily, I had brought along one of the recent dead cables.
The repair guy looked at the charge port under some pro-microscope thingie and said there was carbon damage. Then, he stripped apart the USB cable I'd taken with me and checked that one of the terminals was shorted out.
After extensive examination, he concluded and confirmed that it indeed was the charging port that was effing up the cables because there was carbon corrosion on it that transferred to the wire... something to that effect. Interestingly, he didn't find any evidence of water damage on the inside of the phone... motherboard etc. Just the charging port.
He didn't have an original G4 replacement charging port at the moment so he applied some dielectric grease on the port and told me to use only one cable with the G4.
I can confirm that like all my other phones, the G4 was not exposed to water or about as much exposed to, I guess, ambient humidity as my other phones.
.........
Well, these are my findings after my personal debugging and pro consultation. Flagship, my ass.
-------------------------
Today, it has been 14 days since the visit to the technician. The present USB cable has lasted for 14 days now (and still working great) which is 10 days past the previous record...
My recommendation is to try and take off any oxidation/rust from the phone's charging contact (the technician just used a flat long, thin metal object to scratch off the buildup), then applying a dab of dielectric grease. It would be a good idea to turn the phone off and take out the battery before attempting this.
From what I've heard, silicon spray (WD40 brand etc.) can be used as well by spraying some first on a cotton bud and then coating the contact with it.
Try this before anything else if you are experiencing symptoms similar to what I stated in the original post.

Bad USB port? Maybe a software issue?

Saturday night I had my phone on the charger overnight. When I woke up, it was still low and had not charged. I played with the cable and got it to start charging, but not properly. I figured it was probably a bad cable or charger, not sure why though. So I used a zero lemon case that worked fine. My charger in the car worked okay too. Fast forward to this morning and the phone now displays as being plugged into usb and charging something - see attached. Plugging in any other chargers changes nothing. Powering off will show a charging icon. I doubt it's a software issue but it could be I suppose, but I suspect I have a bad charging port. It's currently wireless charging, but still displaying the message in the status bar. Stock ROM, custom kernel. Any ideas? I will probably try a reflash tonight to see if it changes anything. Edit: not a kernel issue, switched kernels and same issue. I'm almost certain this is a bad usb port but I've never experienced a bad one before.

Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.

fury683 said:
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
Click to expand...
Click to collapse
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.

kos26 said:
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
Click to expand...
Click to collapse
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?

fury683 said:
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
Click to expand...
Click to collapse
I have, three different chargers, all with different cords. One of them is the same cord I used to connect it to a PC a minute ago, and USB and charging work when connected to a PC. Reboot does nothing, the notification persists until it's plugged into a PC.

I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.

An update, in the usb preferences screen, if I select USB controlled by this device, it will charge normally. Seems more like a software issue, but if it's acting weird when off, would it be? When off it would indicate a firmware or hardware issue. At least I would think.

Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Sent from my Pixel 3 XL using Tapatalk

boostedduece said:
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
Click to expand...
Click to collapse
Please don't use a toothpick to clean USB ports. I did that some time ago and broke some pins, just slightly, so it sometimes worked, sometimes it didn't. Replacing the jack (was a different waterproof phone) was a pain and cost a quite a bit of money.
Try to wash it down with alcohol and blow it lightly with compressed air, several times.

superchilpil said:
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Click to expand...
Click to collapse
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?

kos26 said:
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
Click to expand...
Click to collapse
I had to RMA my P2XL and I did the option where you send it in then they send the replacement. I think they send the replacement once they see the original has been shipped. I dropped mine off at UPS and the next day I got an email saying my replacement was being sent out.

S9 USB-C cable wiggles

I just bough the S9 and I only charged it twice. I have notice that when I plugged the cable to the USB-C port the cable wiggles a bit (up and down not sideways). Is it normal? Are there many problems with a charger port on S9s?
The phone is less than one week old and I'm not happy about it.

I can see that 92 people read the post so far but no one gave any answer.
I think that people are too shy, so I decided to make a poll

Sorry, bro. When I saw this post I decided to try it when I go back to home then reply, but I forgot. I'm charging my phone now and yes you can notice it only if you do it manually. I think this is normal.

Thanks jamil.
Yes - it wiggles only when I touch the cable. It's not a big move thou, but I was worried.
Anyway - thank you very much for the response

poolcin said:
I just bough the S9 and I only charged it twice. I have notice that when I plugged the cable to the USB-C port the cable wiggles a bit (up and down not sideways). Is it normal? Are there many problems with a charger port on S9s?
The phone is less than one week old and I'm not happy about it.
Click to expand...
Click to collapse
Samsung did that for security on all their smartphones.

mine kinda wiggles a bit and im a nazi when it comes to touching the cable while charging

Depends on which cable I use. The Anker brand cables are tight, the one that came with the phone is a tiny bit loose.