Develop Bugs

More Lumia 900 weird behaviors and oddities

I haven't seen any threads pointing out the issues I've been having with my Lumia 900. For context, my Lumia is a pre-order cyan model that has been updated via Zune to the latest firmware.
My observed "unique" issues:
Pressing the Windows button, especially inside of games act CRAZY. Pressing the Windows button does nothing - the phone won't go home to the tiles. This is consistent across most games. Sometimes it will simply go into "voice" mode, but then am unable to cancel the voice by hitting back. It just sits there, no matter which key I mash. This is not consistent...sometimes it acts this way, sometimes it acts normally.
Pressing the "back arrow" key...pretty much identical to the above, except instead of "voice" mode, I get the app chooser. When in the app chooser, hitting the Windows key does nothing. At times, the only way to exit some apps is to hit back arrow into app chooser, choose another app, then hit the Windows key to go home. Again, only in games.
My Lumia randomly picks up capacitive button input, even when my hand is nowhere near the buttons. This almost manifests itself as a "Search" key press. Again, this only seems to happen when playing games! What is strange is that I can reasonably consistently repeat this behavior by touching the metal bezel around the camera.
Why in games only? Reasoning seems to suggest that Nokia may have slipped some detect code into the OS that alters capacitive button behavior when gaming to address a major WP7 complaint regarding accidental key presses exiting games. It's well within Nokia's rights given they have a customization exemption from Microsoft. That said, I've heard of no such "feature" existing, nor have I heard of anyone else having the issue.
I'm likely going to go back to the AT&T store and request a new device, because on top of this, my phone has the annoying vibration "buzz", as well as the phone generally seeming less responsive and reliable than my old Focus.
Thoughts?

I just tried in a couple of games to verify, and I don't have any of the issues you've described. I'd say get it swapped out.

I have none of these issues either. I also recommend a swap out.

I'd also suggest returning it.
I don't think those behaviors are normal for this phone; mine doesn't behave that way.

I just returned my cyan phone. No problem from the AT&T store at all. One sales guy was unaware of the problem, but the guy next to him was up to speed. They had cyan un stock and was going to do a straight swap, but I was aware enough to ask about white...they still had 2! Cyan would have been a straight swap, but for a $35 restocking fee, I could have the white. On top of that, he did I could return my cyan bumper case, so id be $20 out of pocket for a phone that wasn't available in the $100 rebate timeframe, yet still keep the rebate. Done deal!
FWIW, fit and finish in the white phone is noticable better: no loose buttons, no vibro rattle and the gloss white looks great. I'll know more on the soft key issues after I reinstall more apps.
I'm a very satisfied customer.

Actually, this is a KNOWN issue -- specifically when playing audio through the bottom speaker. Here's a link to the Nokia thread discussing this problem.
Does your new phone not have that issue? Here's a test: play a song through the built-in speaker, wait 10 seconds...do the capacitive buttons not respond properly, or act as if you've long-pressed them? You can "fix" the issue by plugging in some headphones.
Very strange.

yipcanjo said:
Actually, this is a KNOWN issue -- specifically when playing audio through the bottom speaker. Here's a link to the Nokia thread discussing this problem.
Does your new phone not have that issue? Here's a test: play a song through the built-in speaker, wait 10 seconds...do the capacitive buttons not respond properly, or act as if you've long-pressed them? You can "fix" the issue by plugging in some headphones.
Very strange.
Click to expand...
Click to collapse
My new phone works perfectly, given the repro steps above. Playing music through the bottom speaker and waiting over 10 seconds, the capacitive buttons work just fine...no long press behavior, at all.

kenikh said:
My new phone works perfectly, given the repro steps above. Playing music through the bottom speaker and waiting over 10 seconds, the capacitive buttons work just fine...no long press behavior, at all.
Click to expand...
Click to collapse
Interesting. I did a side-by-side comparison with my co-worker -- same phone, same color (cyan), purchased at the same time. His phone is fine, mine is not. I can repro the issue at ANY TIME by simply playing a song through the speaker. I can fix the issue at any time by simply plugging in headphones. Wacky.
Looks like I need to swap my phone, which kinda sucks.

yipcanjo said:
Looks like I need to swap my phone, which kinda sucks.
Click to expand...
Click to collapse
I thought so, too, but after having the gloss white, I am happy I made the switch. I noticed that the matte finish cyan was starting to hold dirt, requiring cleaning to keep it looking good. I think that the gloss white will have no such issue.

kenikh said:
I thought so, too, but after having the gloss white, I am happy I made the switch. I noticed that the matte finish cyan was starting to hold dirt, requiring cleaning to keep it looking good. I think that the gloss white will have no such issue.
Click to expand...
Click to collapse
Well....after testing my co-worker's phone (that didn't have the capacitive button issues), I decided to head to the AT&T store and swap my phone. The sales rep (at AT&T) sympathized with me...as he also had the same issues. His was a "launch day" phone, and he noted that only the earliest phones seemed to have this issue, though not all of them.
Anyhow...new phone...no issues, thus far. Bummer that it required a handset swap, but what'cha gonna do! Glad to have a healthy Lumia 900 (in Cyan) once again

My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.

chivamex10 said:
My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.
Click to expand...
Click to collapse
Those are *NOT* normal issues. I would say swap it out once again...

Mine has been great. None of the regular issues I've read about. The only problems I've had is the disappearing keyboard, which is an OS problem not a hardware problem. Even though it's supposed to have been fixed, I still have this problem with my Radar, HD7, HD2 running Tango (refresh), & my 900. I digress, my bad, I've also just started to get a weird white flashing on my IE9 address bar. It flickers in & out, just started yesterday & continues to do so everytime I'm online.
Sent from my Lumia 900 using XDA Windows Phone 7 App

chivamex10 said:
My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.
Click to expand...
Click to collapse
All of this is the same for me, except this is my first WP7 phone.
Just had to try it out, but have decided it's not for me. HTC One X when it comes out, then trading for One S or Xperia S..
Anyway, I want to add that I used the headphone jack for the first time this past weekend, and I noticed that there is a TON of background noise when playing sounds, but goes away a few seconds after audio stops... so it is very obviously coming from the phone itself.
NOT impressed.

mmceorange said:
All of this is the same for me, except this is my first WP7 phone.
Just had to try it out, but have decided it's not for me. HTC One X when it comes out, then trading for One S or Xperia S..
Anyway, I want to add that I used the headphone jack for the first time this past weekend, and I noticed that there is a TON of background noise when playing sounds, but goes away a few seconds after audio stops... so it is very obviously coming from the phone itself.
NOT impressed.
Click to expand...
Click to collapse
Hmmm....well, at least you get to replace it. Good luck with your One. Noticed it too has a nasty bug it shipped with. But, thats OK, its Android, and is not held to the same standard as anything Windows. Wait a minute....didn't the iPhone, the latest one, ship with a Siri bug or something...nahhh...couldn't be, I have to be remembering wrong. We all know that HTC and Samsung absolutely deliver the most impressive, long Lasting, bug free devices in the universe, with a solid reputation for innovation and length of use.
But, really, good luck with whatever choice you make. I'm sure you'll be very impressed.

alodar1 said:
Hmmm....well, at least you get to replace it. Good luck with your One. Noticed it too has a nasty bug it shipped with. But, thats OK, its Android, and is not held to the same standard as anything Windows. Wait a minute....didn't the iPhone, the latest one, ship with a Siri bug or something...nahhh...couldn't be, I have to be remembering wrong. We all know that HTC and Samsung absolutely deliver the most impressive, long Lasting, bug free devices in the universe, with a solid reputation for innovation and length of use.
But, really, good luck with whatever choice you make. I'm sure you'll be very impressed.
Click to expand...
Click to collapse
haaaaahhhhhh I know what you're getting at, but at least android has a huge development community to take care of just about any issue that pops up
If people were hacking the crap out of the 900 (which I'm sure will come in time) then I might stick with it just to see what is possible. But for now, it just isn't for me.

mmceorange said:
haaaaahhhhhh I know what you're getting at, but at least android has a huge development community to take care of just about any issue that pops up
If people were hacking the crap out of the 900 (which I'm sure will come in time) then I might stick with it just to see what is possible. But for now, it just isn't for me.
Click to expand...
Click to collapse
And that needs to be ok. I left the Android community because I believe that many of the OEMs rely on the dev community to get somethings right. And I'm really not ok with that for everything.
but, to each his own.....good luck on yours...

chivamex10 said:
My lumia has a mind of its own at times. It'll launch speak to me randomly, even when my phone is laying on the counter. The captivate buttons are either super sensitive or non responsive.
My internet connection is very unreliable. It'll lose data connection out of no where. Dedicated camera button will not always work. Usually I have to wake the phone up first for it to respond.
Internet explorer is rubbish. Sometimes it will load the page with hella glitches.
This is the second lumia I've gone thru. I even did the software update.
As much as the higher ups want me to sell this phone I refuse to. Maybe I've just been unlucky twice but IMO they need to extend the $100 credit for another month.
I gave this phone an honest chance but as soon as the HTC one comes out I'll be ditching this phone.
Click to expand...
Click to collapse
This is typical of the early phones that had glitches. My cyan had all of these issues...my white 900 has none.
It's a bummer that the 900 had so many issues out of the box...pretty inexcusable, actually. But having had the experience of using a first gen device, I knew that it wasn't the OS, it was the phone.
When your 900 is running significantly worse than an old Focus, it's the phone.

kenikh said:
This is typical of the early phones that had glitches. My cyan had all of these issues...my white 900 has none.
It's a bummer that the 900 had so many issues out of the box...pretty inexcusable, actually. But having had the experience of using a first gen device, I knew that it wasn't the OS, it was the phone.
When your 900 is running significantly worse than an old Focus, it's the phone.
Click to expand...
Click to collapse
You know though....every phone, every brand has these...'glitches'. Its only a matter of 'if' they happen to you. Every phone mentioned on any forum, as being superior, has its own list of complaints that a significant number of people subscribe to.
I also think that if anything, Microsoft is held to a different standard than others. Just as Apple is begining to take heat for the slowing down of innovation. Basically, more people, more interest, more issues.
Even Android is running into problems based on quality of hardware, and the lack of testing on all hard ware in general, instead relying more on the dev community to help them out.
None of it is excusable, but I 'notice' that only Microsoft seems to be held accountable for such things.
Anyone here ever get an Android phone that was basically a piece of crap? I'm sure we can all supply examples....for me, the LG G2x, the Motoroal Bionic and the Motorola Droid 2x, as well as the HTC Sensation. The nicesst words I can use is....Rubish. But, like everything else, it only matters if it happens to you. There are fans of those phones all over the place. Yet, for me, POS's.
Not everyone likes every phone. I like Windows Phone. My son does not. He said to me....Dad, its nice, its ok, but it doesn't wow me. And I want to be wowed. That needs to be ok. He didn't say Microsoft was crap, and, Windows OS sucked. It just wasn't for him. Even though his last phone, the Sensation, had just stopped working, he ran out and got an HTC One-s . Go figure.
People that have problems with any phone, should be disinclined to venture in that area again. But, I repeat, it appears that people hold Microsoft to a higher level of accountablity in the Mobile area, than say....Google.
Just my Opinion.

Very true alodar1! I love WP OS and all my phones running it. These things will be fixed & for me, at least, they are not deal breakers.
Sent from my Kick Ass Lil Radar using XDA Windows Phone 7 App

Lumia 900 - Volume level during the call very low

Hi,
I first posted this help request on Nokia Support Discussions on August 13, but amazingly I received no reply to date (I can't insert the link since I have no privileges for that as a new user).
I am experimenting a very weird and annoying problem with my Lumia 900. Some weeks ago, the volume level during the phone call became suddenly very low and barely noticeable. I can hardly hear the other speaker both calling and receiving a phone call. Apparently this behaviour is restricted to the phone call feature in normal mode. If I press the loudspeaker button, for example, I can hear the conversation perfectly as usual. Same using my earpiece: I can hear and talk without any problem. Moreover, the audio output appears to be OK outside the phone call itself: when using apps, music, games or any other feature except the phone call, I can't spot anything abnormal in the volume level, everything appears to work properly.
I would like to point out that:
1) the volume level during the call is set to the max. level as usual (10/10)
2) the master volume of the device, as set though both right-hand buttons, is set as usual to the max. level (30/30).
3) I turned off and on the device, I removed and reinserted the SIM card many times since then, unfortunately the problem persists
4) I did not notice any other problem before this happened, nor the device suffered any "catastrophic" event (such as drop, water or similar).
Basically, I can only hear a speaker during a phone call either keeping the loudspeaker always on or using the earpiece. It's like my call volume were set to 1 or 2, while it is actually set to 10.
Can you help me determine whether this issue may be software or hardware related in first place? Unfortunately bringing it to the Nokia Customer Care is not the first option for me at the moment. I bought my device in Europe, but I am currently in South America. I may consider using the local Nokia Customer Care and paying a fee, but first I would like some clarifications from engineers or advanced users.
Finally, a guy on another forum suggested me a hard reset. I confess I never did that before, is there any step-by-step instruction for this? Or does it make sense to wait for the next software update through Zune (currently I have 8779.12201, a new update however has been already released and should be available for my language within days or weeks).
Thank you very much in advance for any useful information

You can wait for the update or try a hard reset. A reset will restore you phone to factory fresh, so you will lose everything currently stored on the phone; photos, apps, messages, settings, etc. So be sure to sync with Zune to backup photos and videos first, and sync with your Live ID mail account to sync contacts. Restoring email accounts, contacts, apps and media are all easy, but could take a few hours (depending on how many apps you have). If you prepare for the reset (as you can) it makes things easier.
If your other option is to send you phone out for service, that could take weeks. So while painful, rh hard reset is the "quick" fix. If your volume problem persists after the hard reset, then you know its hardware related (be sure to check before and after installing any apps to eliminate any possibilities). If so, and after telling Nokia Care that a hard reset didn't solve the problem, it might just get you a replacement. Quicker than sending it out for an inspection. Hope you get it worked out.
Sent from my Lumia 900 using Board Express Pro

It makes no sense to wait. I assume you are still under your initial warranty, so do the hard reset...after, as jimski says, you save off any pics or music specific to the device. You will lose SMS and SMS history , and any game scores.
Use reinstalled to reinstall apps after the reset, to get or apps installed more quickly.
Hard reset is a harsh way to test this out. However, if you test the phone before reinstalling apps, you cut to the chase real quick. If this is a hardware issue, do NOT wait for a fix. Replace the device and be done with it.
Good luck

First of all, many thanks to you both for your kind reply. It is refreshing to finally have someone listening to you when you really need.
It appears that a hard reset should be the first step to do in any case. While I have no idea when the next update with Zune will be available for my language, I can try to solve the problem alone. Is there any tested step-by step procedure for flashing Lumia 900 or Lumia devices in general? If yes, would you please point me there with a link?
Both your replies convinced me that bringing the phone to the Nokia Customer Care here in South America is definitely not a good idea. Yes, I am still under my initial warranty, I bought my device end of June, the problem is that I bought it in Europe, so my warranty is not supposed to cover me here. If the issue is at hardware level, there is very little they can do here for me without to exburse a lot of money, not to talk about the waste of time. Should the hard reset not work, I guess I'll have to wait for my next travel to Europe or having someone bringing it there for me to have my device replaced.
Anyway, I will let you now about any progress.
Many thanks for your help.

barrel owl said:
First of all, many thanks to you both for your kind reply. It is refreshing to finally have someone listening to you when you really need.
It appears that a hard reset should be the first step to do in any case. While I have no idea when the next update with Zune will be available for my language, I can try to solve the problem alone. Is there any tested step-by step procedure for flashing Lumia 900 or Lumia devices in general? If yes, would you please point me there with a link?
Both your replies convinced me that bringing the phone to the Nokia Customer Care here in South America is definitely not a good idea. Yes, I am still under my initial warranty, I bought my device end of June, the problem is that I bought it in Europe, so my warranty is not supposed to cover me here. If the issue is at hardware level, there is very little they can do here for me without to exburse a lot of money, not to talk about the waste of time. Should the hard reset not work, I guess I'll have to wait for my next travel to Europe or having someone bringing it there for me to have my device replaced.
Anyway, I will let you now about any progress.
Many thanks for your help.
Click to expand...
Click to collapse
I'll start by saying, the Hard Reset will not force you to re-flash your phone. It just resets it back to stock settings. This is in fact the easiest and best way to try to resolve problems with your phone. To do so, go into your settings menu. Go to About, and scroll down to 'reset your phone', tap that, and follow instructions. This will delete all your data and messages, so be sure you've backed up first.
If you Absolutely NEED to flash your phone back to OEM Stock, you can use my link here: http://forum.xda-developers.com/showthread.php?t=1605144
One other thing to check (and what I suspect to be the problem) is the speaker itself. It sounds to me like you either have a failing speaker, or something is in the speaker hole. Look closely at it and see if there is dirt/lint/chocolate/peanuts/earwax/etc packed in the speaker grill. It's pretty easy for this to happen. Try blowing it out with canned air and see if that helps. Otherwise, it's probable that the speaker is going out or the connection is failing.
Good Luck, and be sure you decide before your warranty is gone. Send it off ASAP if the above items don't help. PS: Flashing back to stock may void your warranty, so decide if you want to take that chance, rather than wait for repair to return it.

Thank you very much again for your time. And yes, I had found that link in this forum and was already duly reading it. I just did not post this because I still have no privileges to post links.
SuperSport said:
One other thing to check (and what I suspect to be the problem) is the speaker itself. It sounds to me like you either have a failing speaker, or something is in the speaker hole. Look closely at it and see if there is dirt/lint/chocolate/peanuts/earwax/etc packed in the speaker grill. It's pretty easy for this to happen. Try blowing it out with canned air and see if that helps. Otherwise, it's probable that the speaker is going out or the connection is failing.
Click to expand...
Click to collapse
One last question. Would you please clarify whether Lumia 900 has one or more speakers? The speaker grill on the bottom of the device has apparently no noticeable dirt or other foreign material inside it, anyway I will try blow it with air, maybe it will help. One thing I can't explain to me is why everything appears to be OK with the volume level except during phone calls. As I mentioned in my first post, the audio output with music, apps, games etc. is normal. When I use the loudspeaker in phone calls, no problem. So the question: is there any other speaker in Lumia 900 which is used for phone calls, for example on the top of the device? I don't think so, but if yes, this would definitely point to a hardware problem of THAT speaker.
Anyway, I will let you know about any progress.
Kind regards

barrel owl said:
Thank you very much again for your time. And yes, I had found that link in this forum and was already duly reading it. I just did not post this because I still have no privileges to post links.
One last question. Would you please clarify whether Lumia 900 has one or more speakers? The speaker grill on the bottom of the device has apparently no noticeable dirt or other foreign material inside it, anyway I will try blow it with air, maybe it will help. One thing I can't explain to me is why everything appears to be OK with the volume level except during phone calls. As I mentioned in my first post, the audio output with music, apps, games etc. is normal. When I use the loudspeaker in phone calls, no problem. So the question: is there any other speaker in Lumia 900 which is used for phone calls, for example on the top of the device? I don't think so, but if yes, this would definitely point to a hardware problem of THAT speaker.
Anyway, I will let you know about any progress.
Kind regards
Click to expand...
Click to collapse
There are in fact two different speaker outlets. There's the one at the bottom which is speakerphone, games, apps, etc... Then there is the one at the top in that little slot. That's the one I suspect is either clogged, or going bad.
EDIT: Do you have a case installed that might be blocking that speaker?

SuperSport said:
There are in fact two different speaker outlets. There's the one at the bottom which is speakerphone, games, apps, etc... Then there is the one at the top in that little slot. That's the one I suspect is either clogged, or going bad.
Click to expand...
Click to collapse
Got it. That makes (unfortunately) perfect sense. Chances are then that the issue is actually at hardware level
SuperSport said:
EDIT: Do you have a case installed that might be blocking that speaker?
Click to expand...
Click to collapse
No case.
Thanks a lot

Same issue with my lumia asian rom...
Sent from my GT-I9300 using xda app-developers app

Wow! I thought I was going crazy....'cause I've had the same issues for the past few months. When I got my Lumia 900, I was pleasantly surprised that my in-call volume actually DIDN'T need to be set to max (10/10), and I usually dialed it back to 8/10. Nice...but it began to get quiet so that even on 10/10 it was difficult to hear callers -- especially if I was standing outside. I thought it had to do with a ROM or firmware update, but so few people noted the same problem that I just assumed my phone was faulty.
<sigh>
Anyhow, I found this thread just 30 minutes ago, read through your story, and (for whatever reason) thought it thru more fully. I realized that since I keep my phone in my pocket, maybe the thin ear speaker grill (just above the screen) is full of lint?!? I grabbed a soft, dry toothbrush and took about 30 seconds to brush it out. I could actually see the debris clearing away. Made a test phone call and voila.........my earpiece volume is loud once again! Easy fix. Almost too easy
I hope this helps.

did you ever resolved the problem?
Hi guys love the forum finally joined !
So i recently bought ebay Lumia 900 they are going for cheap =) loving it!
In my case the speaker was working great actually the first week it was way too loud kept it under 7/10 all of a sudden now
i cant hear almost anything below 8/10 and when i go all the way to 10/10 it sounds muffled like a blown speaker already tried cleaning the grill
very carefully it had dust but that didn't help and also erased averything from the about settings
.
Anymore suggestions? Im in the latest update and obviously no warranty .
Thanks :cyclops:

Hi
Are there any updates on this problem,because I am also experiencing this and I think it happened after I did an update with Zune .
Thanks

Hard Reset to Nokia Lumia to address low volume during calls
How do you to a hard reset of the phone. I am ready to try that to solve the low volume problem. I literally took the phone out of the box on Thursday last week. I am getting very frustrated.
Thanks

[Q] New OG user, quick questions. Help.

Hello, Optimus G users.
I recently bought a new Optimus G European version. I am a newbie, so I would be very grateful if someone can help me a little.
I have E97510d version, however my phone came in a box only with Korean (or Chinese) manual, also outside of the box was with those letters (except for features section). And also, when you bought your phone, the features where not directly printed on the back of the box, but on a sticker or smth, right? I know, I sound funny, and I highly doubt that phone might be fake etc., but still is it somehow possible to check if your imei is legit?
Also, I have an EU version, however I got a different charger (like UK I guess).
Now a little about built quality. Overall phone looks great, feels great (i have also the bumper), but there is one thing that I don't like. It is the body sound from back of the phone. When I hit somewhere near camera on the back of phone, there is like a little sound in the phone, like some moving parts (screws maybe). Has anyone else experienced the same? I've read that N4 users have the same issue (or not an issue), but I was not able to find anything about it in OG forum, so I made a new thread.
Also, I have only about 1gb free ram when I do not use any apps. That's quite interesting. Are there any solutions for that?
And only lag I have is when I pick up the phone (press the green button). Then phone freezes for a half-second. Also it does not open messages and contacts instantly. Just saying...

Welcome!
For the IMEI you can check in Settings->About the phone->Phone Identity ( or something like that, it may be different since mine is in spanish ). Check if that IMEI is the same as the one that appears on the outside of the box.
Mine sounds a little bit where the micro sim is, but only when I shake it hard. In a normal usage I don't notice it.
About the ram, I usually have 1,2-1,3gb free, so I think that's normal. I had to install some really heavy apps to get it down to 800mb free and even then I didn't notice any lag whatsoever.

Karcha said:
Welcome!
For the IMEI you can check in Settings->About the phone->Phone Identity ( or something like that, it may be different since mine is in spanish ). Check if that IMEI is the same as the one that appears on the outside of the box.
Mine sounds a little bit where the micro sim is, but only when I shake it hard. In a normal usage I don't notice it.
About the ram, I usually have 1,2-1,3gb free, so I think that's normal. I had to install some really heavy apps to get it down to 800mb free and even then I didn't notice any lag whatsoever.
Click to expand...
Click to collapse
Thank you for a response.
So, you only have this sound where sim card is located. No sound near camera? (When you hit it a little)
And can you tell me how did you get your ram usage so low?
Thanks again,

No sound around the camera, just where the sim card is located.
I use Greenify to hibernate ( freeze ) apps that run in the background that may keep my phone awake. That also helps having less processes and increasing the ram available. Apart from that, I didn't do anything, it's just as it came from stock.

My European E975 got exactly the same paper sticker on the back with the serial number and IMEI. I wrote it down in a safe place and after that I removed the sticker (esthetic reasons). That was 4 months ago.
Few days ago I noticed a scrunchy sound around the top of the phone when I squeeze it pretty hard on the left-top corner. I guess it's ok, I noticed it by total mistake, it doesn't bother me at all.
It bothers me a little the two small yellow tints I got in the top-right and bottom-left corners of the screen. The yellow tint is only visible on bright backgrounds (like in browser with white page). The size of the tints is similar in size to the smallest fingernail. It looks like a small drop of pee got stuck between two sheets of glass. I don't mind, but next time I'll check the display better when I'll buy a phone.
Anyways, congrats for your acquisition and we hope to see you again around here.

Hello, I own E975K Australian version, and I can confirm that my 13mp camera definitely 'clicks' when I tap it.
Bit annoying really. Since the build is so solid, it kinda degrades it.

Will be joining the LG Optimus G club very shortly! Can't wait

Miniricho said:
Hello, I own E975K Australian version, and I can confirm that my 13mp camera definitely 'clicks' when I tap it.
Bit annoying really. Since the build is so solid, it kinda degrades it.
Click to expand...
Click to collapse
hmm? i dont recall anything clicking. care to explain?

Hello again.
Thank you for responses.
Yesterday I went to a cellphone shop and there where these demo phones, well they are reals phones, only locket to a ware or something. And the thing is that also that LG optimus G in the shop was clicking. I suppose it is ok. Maybe something connected with rotation sensor etc.
If I want to use greenify I have to root right?

Miniricho said:
Hello, I own E975K Australian version, and I can confirm that my 13mp camera definitely 'clicks' when I tap it.
Bit annoying really. Since the build is so solid, it kinda degrades it.
Click to expand...
Click to collapse
This is how cameras work, cant remember exactly what part it is, but it has to be free, so when tapping it makes a sound.

the sound near the camera is normal. it has to do with the optics, the camera module has a lot of these. i came from an HTC One X and it has a sound there too.
Sent from my LG Optimus G

T-Mo G3 Problems? (Trying to get some D851 Specific Discussion)

So... over on the main G3 section, there's a lot of talk about several issues.
1) Phone randomly shutting down, or failing to come out of deep sleep (after overnight charging, for instance - but also at more random times). Often, folks are having to pop the batter to get it to come back to life.
2) Problems with using the headphone jack as an aux-output (for car or home stereo, as an example). There are glitches with the phone not realizing it's plugged into something, and glitches with the phone sending out dirty signals in between tracks (pops, crackles, etc), and with a buzz or hum in one side or another.
3) Problems with the phone becoming exceptionally warm. All phones get warm, but some users are reporting that their phones become extremely uncomfortable to hold, and simultaneously begin to have hardware problems (phone just dying completely, or screen flicker).
4) Those who have purchased multiple phones have reported issues with screen variances (some screens will appear warmer or cooler, more blue or more yellow), even with phones that were purchased from the same store on the same day. Some have reported needing to get a replacement phone and noticing this.
I'm curious about getting some discussion going here. Have any of you here had these problems with your D851 (T-mobile) G3's? have you had any major problems with your devices, or needed to get a replacement? Why? It seems like many of the problems are with the D855s, but I'm curious how many are truly affecting our D851s.
Thanks for the feedback!
TL/DR: What big problems have you had on T-Mo G3? Needed a replacement? Thnx!

My first G3 I bought on launch day from the t mobile store had overheating and rapid battery killing issues even after resets and doing everything from scratch. I swapped that one out yesterday and the second one I got was running good but then I ran into the headphone jax bug where it doesn't recognize the headphones being plugged in and after about 4 or 5 resets and wipes it finally starting working.... Right now I am debating if I should just get another G3 or what because the next one might have something else wrong lol.. I go to t mobile today so hopefully everything will go well.

Only one of those I've experienced is the problems with the aux jack

My G3 is perfect to the point I even recommend it to my girlfriend who ended up paying cash for one... Well with hers it wouldn't wake up from a deep sleep while charging and needed a battery pull. I'm definitely going to keep eye on that.

Haven't had any of the issues with mine. Although I just got it yesterday. It worked fine with headphones but haven't tried plugging into my truck yet.
Aux worked fine in my truck..

The only issue I have is the aux in my car. I turn on Bluetooth so I can still play music in my car. I'm ok but lg should definitely fix this.
Sent from my Nexus 7 using XDA Free mobile app

Hopefully won't get scolded because I already mentioned it in another thread... :/
- My first G3, an AT&T had an issue where knock on didnt work most of the time. Returned it and went to T-Mobile.
- My current T-Mobile version has display issues. Screen has an overall yellowish tint and has been getting worse by the day. The top right corner of my screen just started getting more discolored as well. My brightness is abnormal... it looks as if it goes to 150%, lol. Too bright even on 0%.
Went back to the store, after comparing my phone to the demo models and the salesmen's personal phones, mine was determined as defective. Was going to exchange and they went back to get one phone after another - all 3 that they opened had worse screens than mine. They think they may have gotten a bad batch and advised me to come back in a week when they hopefully get a shipment from a different batch. I dont feel like waiting a week and gambling again, so im going to return it for a full refund. Going to get an AT&T version and unlock it for T-Mobile.

Quick update to what I posted earlier... I went back to t-mobile to replace my 2nd G3 due to Aux port not working and they gave me a new one and I have to say that this is the best one i got screen wise. OMG its beautiful.... colors are balanced, temp of the screen is near perfect not to cold not to warm, sharpness yes its still crazy high but it doesn't have the blurry looking effect with text and certain apps and everything else seems to be working like it should be. Hopefully the 3rd device is going to be the charm if not then idk lol...

skyyrocket said:
Quick update to what I posted earlier... I went back to t-mobile to replace my 2nd G3 due to Aux port not working and they gave me a new one and I have to say that this is the best one i got screen wise. OMG its beautiful.... colors are balanced, temp of the screen is near perfect not to cold not to warm, sharpness yes its still crazy high but it doesn't have the blurry looking effect with text and certain apps and everything else seems to be working like it should be. Hopefully the 3rd device is going to be the charm if not then idk lol...
Click to expand...
Click to collapse
Did you buy your device outright? I'm just switching to Tmobile, ordered my G3 online. And for now, I used their equipment payment plan. I'm gonna wait and see how bad the network is in my area. If I go for it, I'll be paying it off straight away. Just curious how Tmobile is about replacing devices that are defective. Are they pretty on top of it?
Or should I invest in some kind insurance? (actual insurance... uggghhh... or the Jump program (also doesn't appeal, but as flaky as these things have been, I'm worried))

DefinityX said:
Did you buy your device outright? I'm just switching to Tmobile, ordered my G3 online. And for now, I used their equipment payment plan. I'm gonna wait and see how bad the network is in my area. If I go for it, I'll be paying it off straight away. Just curious how Tmobile is about replacing devices that are defective. Are they pretty on top of it?
Or should I invest in some kind insurance? (actual insurance... uggghhh... or the Jump program (also doesn't appeal, but as flaky as these things have been, I'm worried))
Click to expand...
Click to collapse
Yea I bought the device outright because I sold my S5 and I don't use jump since I switch phones a lot. As for insurance and defective devices I use Tmobile's just without jump and they are pretty good with swapping bad devices. My M8 had a network/sim issues they literally sent 5 M8's because the issue wasn't going away but they made sure the problem was fix lol. Even my S5 screen went bad and they had me a replacement device the next day... so I can't really say anything negative about there warranty/insurance polices. Even with the G3 they replaced the device as soon as i showed something was wrong with a brand new one in box

My opinion
skyyrocket said:
Yea I bought the device outright because I sold my S5 and I don't use jump since I switch phones a lot. As for insurance and defective devices I use Tmobile's just without jump and they are pretty good with swapping bad devices. My M8 had a network/sim issues they literally sent 5 M8's because the issue wasn't going away but they made sure the problem was fix lol. Even my S5 screen went bad and they had me a replacement device the next day... so I can't really say anything negative about there warranty/insurance polices. Even with the G3 they replaced the device as soon as i showed something was wrong with a brand new one in box
Click to expand...
Click to collapse
Well.... Ive had my g3 since wednesday and yes the headphone jack works but this thing refuses to enter deepsledp for some reason...and im noticing some almost grayish lines behind text when I'm reading a webpage or text

@Eldartho well i would say get it replaced. I did notice the lines with one of the display units in the store. LG is very hit or miss with the displays on the G3.... My current replacment is saturated like my s5 out the box but my last one was dull like z2/z1 so the displays are going to be a raffle on getting the right one. As for the deepsleep that sounded like the problem my first device had and it would always stay hot and drain extremely fast

skyyrocket said:
@Eldartho well i would say get it replaced. I did notice the lines with one of the display units in the store. LG is very hit or miss with the displays on the G3.... My current replacment is saturated like my s5 out the box but my last one was dull like z2/z1 so the displays are going to be a raffle on getting the right one. As for the deepsleep that sounded like the problem my first device had and it would always stay hot and drain extremely fast
Click to expand...
Click to collapse
For all I know it's an app but for some reason my Android os is running my battery down like crazy... Ugh.... Time to dig a little deeper

Eldartho said:
For all I know it's an app but for some reason my Android os is running my battery down like crazy... Ugh.... Time to dig a little deeper
Click to expand...
Click to collapse
I guess I'm either the luckiest guy in the world when it comes to getting phones, or just not anal retentive enough. I've never had to return a phone due to the issues that people post on XDA. I guess I'm just really lucky.

Semantics said:
I guess I'm either the luckiest guy in the world when it comes to getting phones, or just not anal retentive enough. I've never had to return a phone due to the issues that people post on XDA. I guess I'm just really lucky.
Click to expand...
Click to collapse
You are lucky, lol. Last 3 phones I bought from T-Mobile (M8, S5, G3) have all had to be exchanged due to hardware issues. Beginning to think they build the T-Mobile phones with bottom of the box parts, haha. To be fair though, I first bought the AT&T G3 and returned because Knock On wasn't working.

I bought mine off of swappa from a beta winner and it is perfect. Same with my s5. I am lucky x2 it seems
Sent from my LG-D851 using XDA Premium 4 mobile app

Is anyone else having issues with pressing the settings icon in the notification pull down?
I keep trying to press the top right gear but nothing seems to be happening.
Is there some setting I'm missing or it just not suppose to work that way?
Thanks

Has anybody else had "Cell Standby" high on the list of battery drain?

I have issues with the keyboard reverting back to the stock keyboard even though I was using Swype. I had to freeze the stock one to stop this. I also have some apps logging out occasionally.

Had the headphone jack issue ... Went to the store to exchange n it worked all of a sudden ....bought bluetooth headphone just in case lol got the LG tone pros

Question My Pixel 6 Pro died.

So, my 6 days old Pixel 6 Pro just died during using Camera. I just opened camera settings, it freezed, display got black and now I cannot turn it on. If I put charger, nothing shows up, just black unresponsive screen. Holding power button for 30 sec - nothing, holding power button + volume up also did not help. Its completely unresponsive.
Any help please?? I am from Czech republic, bought it from Google Germany. Warranty is technically not possible, I do not know how to do it since I do not live in Germany.

Does anything happen if you plug into a PC?

In another thread, u said u installed a moddee gcam, messed around with dev settings, after that your phone was dead.
Now u say, u are using camera and entered settings, and the phone died.
OPOmaniac said:
OK so my phone just DIED because of this modded Gcam. I donwloaded latest Gcam mentioned here above and then went to settings - developer settings - and tried to turn off "segmenter_use_darwinn_tpu_delegate" so I can use also front camera. Once i unticked that, my phone freezed, screen turned to black and its technically dead.
I cannot turn it on. If I put charger, nothing shows up, just black unresponsive screen. Holding power button for 30 sec - nothing, holding power button + volume up also did not help. Its completely unresponsive.
Any help please?? I am from Czech republic, bought it from Google Germany. Warranty is technically not possible, I do not know how to do it since I do not live in Germany.
Click to expand...
Click to collapse

Yes, true, I opened Modded Gcam. But still, how it can kill my phone? Its just Gcam app. Other users did not have any problem to turn off the dev settings.

Do you have your phone rooted? According to comediiian, you tinkered a bit with your device. But as long as you run stock software, no modded/custom apk should be able to kill your phone.
You could always try to get warranty from Google, by using a forwarding service that you give Google to send in your device and get it back. Or you could use the address of a friend in Germany, if you have one.
Also keep in mind that as a European citizen you have a basic guaranteed 2 year warranty if you buy a product from a seller in another EU nation.
Consumer guarantees, warranties, claims and returns - Your Europe
Learn more about your after sales responsibilities, returns, legal guarantees, commercial warranties, and customer claims.
europa.eu
What does the 2-year guarantee cover? Can I cancel and return an order?
FAQs - When does the two-year legal guarantee start? Can I ask for a refund? Can I get the item repaired or replaced? Can I cancel my plane, train or concert tickets? Who pays for shipping costs if I need to return faulty goods? What about buying goods via an on-line auction: are my rights...
www.google.com
Example
"I live in Portugal and bought a camera in Spain. It doesn't work. What should I do?
Under EU rules, the goods that you receive must be as described by the trader, fit for usual purpose, and of satisfactory quality and performance
Hopefully you still have the receipt with the trader's details. You should first contact them to explain your problem and ask to have the camera repaired or replaced. If this is not possible, you should get a refund.
If you don't get a satisfactory response from the trader, you can contact your local European Consumer Centre, or the one in the country where you bought the camera."
Click to expand...
Click to collapse
Best refer to this and contact the seller of your phone.
Keep in mind though, that you will have to probably pay at least for shipping.
If the kernel crashed, it might be worth a try to wait a couple days until the battery runs out. Maybe you even have a Kernel Panic. It's just odd that the screen stays completely black. Wait at least 5 or 6 days. Then charge it, to see if anything turns on.

I am not rooted, all is stock. I spent like 2 hours with Google support chat and nothing helped. We tried to reach bootloader, recovery, changed cables for charging. Nothing helped.
I will send it for a repair through some forwarding company. Thank you for the tip!
I am just so disappointed. Had Oneplus 8 Pro before Pixel and this phone survived lot more than this Pixel. I think there must be some critical bug or something.

OPOmaniac said:
I am not rooted, all is stock. I spent like 2 hours with Google support chat and nothing helped. We tried to reach bootloader, recovery, changed cables for charging. Nothing helped.
I will send it for a repair through some forwarding company. Thank you for the tip!
I am just so disappointed. Had Oneplus 8 Pro before Pixel and this phone survived lot more than this Pixel. I think there must be some critical bug or something.
Click to expand...
Click to collapse
Looks like the critical bug, is the user ....
Never heard of an app, killing a whole device.

comediiian said:
Looks like the critical bug, is the user ....
Never heard of an app, killing a whole device.
Click to expand...
Click to collapse
Well there must be some then. Its this last port: https://www.celsoazevedo.com/files/android/google-camera/dev-MWP/ .

OPOmaniac said:
Well there must be some then. Its this last port: https://www.celsoazevedo.com/files/android/google-camera/dev-MWP/ .
Click to expand...
Click to collapse
Works fine here. I'm using it since release

OPOmaniac said:
Well there must be some then. Its this last port: https://www.celsoazevedo.com/files/android/google-camera/dev-MWP/ .
Click to expand...
Click to collapse
Please don't blame this gcam mod... It works perfectly and cannot "kill" a P6Pro.
It's either a bad luck or a bad usage.

So, I have some news.
It was not working for like 3 hours. I thought ok let's try to kill battery faster by putting it on the heater. I left it there for like 15 minutes. It got pretty hot and then I tried again boot to bootloader by volume down and power. On the third attempt it worked!! My phone is back again. I'm still not sure what happened, but as I said, it happened once I clicked that dev settings in Gcam. I know it works for others without an issue.

Congratulations! Thank god you didn't put it in a microwave oven - SCNR

OPOmaniac said:
So, I have some news.
It was not working for like 3 hours. I thought ok let's try to kill battery faster by putting it on the heater. I left it there for like 15 minutes. It got pretty hot and then I tried again boot to bootloader by volume down and power. On the third attempt it worked!! My phone is back again. I'm still not sure what happened, but as I said, it happened once I clicked that dev settings in Gcam. I know it works for others without an issue.
Click to expand...
Click to collapse
in no way you will drain your battery faster by putting it on a heater. HOWEVER you'll certainly harm the li-ion cell and definitely reduce its max capacity by doing so.
Lithium cells DRAIN faster when cold, not when hot. That's why ebikes are useless in winter or cold countries

Thibale said:
in no way you will drain your battery faster by putting it on a heater. HOWEVER you'll certainly harm the li-ion cell and definitely reduce its max capacity by doing so.
Lithium cells DRAIN faster when cold, not when hot. That's why ebikes are useless in winter or cold countries
Click to expand...
Click to collapse
Well true, I didn't know that. You think it can have big impact now on my battery since It overheated ? I had this message on display once I finally turned it on.

OPOmaniac said:
Well true, I didn't know that. You think it can have big impact now on my battery since It overheated ? I had this message on display once I finally turned it on.
Click to expand...
Click to collapse
It's hard to mesure the exact impact on your battery... Probably you've lost some mAh of max capacity, maybe none.
Just enjoy it now but keep in mind heat is the enemy of li ion cells, a well as over charge/discharge.

OPOmaniac said:
Well true, I didn't know that. You think it can have big impact now on my battery since It overheated ? I had this message on display once I finally turned it on.
Click to expand...
Click to collapse
You need to calm down before messing with things you don't fully understand.

P6P is my fourth Pixel phone. All 4 purchased at release.
My experience up to this point is that the phone as a offering has stability issues until the 3rd month of OTAs.
I dont really mod to heavily until the new year.

I had the same issue several days ago.
The screen went black and the phone won't vibrate when long pressing power bottom.
But actually I had WIFI hotspot turned on, and the hotspot was still accessible.
So I depress the power bottom for about 1 minutes and the phone just rebooted fine.

I had the exact same thing happen to mine. Except mine randomly rebooted about ten times over a few hours, then finally died.
Came back from the dead about an hour later.
By the way, there's quite a few peopel having random reboot issues. Seems like it's probably all connected to the black screen and temporarily dead scenarios.
The only people that have reached a solution are people that had the device replaced.
I'm going to be sending mine back. I think everyone else should as well - maybe it'll wake Google up to realizing they have a pretty major issue.
Why does my Pixel 6 Pro keep randomly rebooting? - Google Pixel Community

Pardon my confusion but what is the point of the gcam mod on a P6P?
1. I thought it was non-Pixel phones that benefit from modded gcam apps.
2. If the P6P has the best camera, what is being done to the gcam app to make it better or different to then reinstall on a P6P?