AT&T Not Standalone Device - Samsung Galaxy Watch

On AT&T's network the Galaxy watch DOES NOT operate as a standalone device. The watch has a telephone number, and the cell phone associated with the account has number. Samsung clearly advertises the watch as a "stand alone device" where you can make and receive calls. This is not true with ATT at least not currently.
Number sync off
Phone Off,
If you initiate call from the watch, you can and the receiver sees your watch number. This is good.
If you receive a call to the watch number, it goes immediately to voice mail. This is bad, it should ring on the watch.
Phone On,
If you initiate a call from the watch, the receiver sees the cell phone number. This is bad, the receiver should see the watch number.
If you receive a call on the watch, it immediately goes to voice mail. This is bad, you should be able to answer the call on the watch.
Number sync ON
Phone Off
If you initiate a call on the watch, you can but the cell phone number shows up. This is how number sync should work but it is not how I want the watch to work.
If you receive a call to the watch number, you get a message "The person you are trying to reach is not accepting calls...". This is bad and you should be able answer the call on the watch.
Phone On
If you initiate a call from the watch, you can and the recipient sees the cell phone number. This is what should happen but again not what I want.
If you receive a call to the watch number, you get the same "The person you are trying to reach is not accepting calls...". This is bad and you should be able to answer calls on the watch.
In my case, I do NOT want number sync. I operate my business of off my watch and my personal is my cell phone. I have had multiple calls to tech support and am now waiting for higher-level tech support to call me back within a couple days. Yeah, and I have a bridge to sell.
I want to make and receive calls on my watch using the watch's number. (this was clearly stated at the time I purchased the watch in October - and it worked at that time). At some point, this was changed on my watch as in the beginning, it did operate separately. This is what Samsung clearly advertises. AT&T does not clearly state that your watch will not operate “stand alone”.
I think Verizon does the something similar but at least they say there may be a problem. T-mobile gives conflicting information. One said it would work stand alone, another said I had to buy a digits line and then I could get them to answer or call from either number. I’m still researching.
Does anyone have any help to offer?

I have my unlocked Galaxy watch on T-Mobile and it works as a duplicate of my phone number as long as you have a data with paired digits plan for the watch.
Phone off ... Watch uses primary (phone number) to make and receive calls.
Phone on watch uses primary (phone number) to make and receive calls.
I don't know that you can have the watch be a true standalone without having a voice plan for the esim/watch on its own. Not sure if it's possible on tmo or att.

The watch number is not supposed to be used. When the phone is off, I can make calls with the watch (and others see that it is coming from the cell phone number) and when I receive calls on the watch that is because others have called the cell phone number.
To say in the middle of your description that functionality works as it is supposed to but not the way you want it to - makes it seem like all of your efforts are not really that worthwhile... If you want the watch to work differently then go back to your provider and tell them you don't want the watch in the phone connected and you want both phone numbers to work separately.
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA; Motorola StarTac

The earlier smartwatches used to have their own separate number, and were not forced to share the cell phone number on the associated account. You could make voice calls on the watch number and you could send texts, on the watches number. I am not sure when this change was made by the cell companies but I'm guessing within the last year.

colorchange said:
The earlier smartwatches used to have their own separate number, and were not forced to share the cell phone number on the associated account. You could make voice calls on the watch number and you could send texts, on the watches number. I am not sure when this change was made by the cell companies but I'm guessing within the last year.
Click to expand...
Click to collapse
So tell your carrier to remove the link between the numbers
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA; Motorola StarTac

Pretty sure Tmobile one plan for wearables supports what you're trying to do

shollywood said:
Pretty sure Tmobile one plan for wearables supports what you're trying to do
Click to expand...
Click to collapse
It will only do it IF: you have a samsung phone already on T-Mobile. Then you have to use Digits. This not like the GS3. I tried at the store, even tried switching my Gear S3 Frontier LTE number to the Galaxy Watch and no go. Since I was on Sprint, I switched the GW to sprint and now waiting for the VoLTE upgrade to be released.

No, Digits is a different plan that "tethers" to your phone. One plan is standalone, to my understanding.

Related

[Q] Calling Issue or Software/Phone Trait on Note2

Hello,
My Carrier is AT&T and I have a New Note 2, also we have LTE enabled in our area. Let me explain... When I make a Phone Call and bring up the keypad and dial the number then tab the "Green Dial Key", I have noticed a very annoying delay until the number dialed starts to ring. I would venture to say its up to a 20 second delay, the phone issues a Ascending "Toodle doodle doo" and then rings. Descending tones when you disconnect- I assume the tones are normal. But the delays to getting a number to ring is something Ive never experienced before.
My son got a Samsung S3 at the same time I got the Note 2 and he has the same problem with Dialing Phone #'s and delays to the number "Actually Ringing". The Problem is AFTER yo dial the number and tab the green Call Soft Key. (We have a family plan on AT&T)
I posted on Android Central and several Ops answered stating they have a similar problem, with no answers.
I made a Call to AT&T, Technical Services and as in Past, famous words, " Never heard of that before"
Hope someone here can give a better explanation or better yet an Answer.
Also have a Quick side question. "Does the Galaxy Note 2 AT&T support 802.11ac Wireless Routers?"
Thank you in Advance!
ItsaRaid said:
Hello,
My Carrier is AT&T and I have a New Note 2, also we have LTE enabled in our area. Let me explain... When I make a Phone Call and bring up the keypad and dial the number then tab the "Green Dial Key", I have noticed a very annoying delay until the number dialed starts to ring. I would venture to say its up to a 20 second delay, the phone issues a Ascending "Toodle doodle doo" and then rings. Descending tones when you disconnect- I assume the tones are normal. But the delays to getting a number to ring is something Ive never experienced before.
My son got a Samsung S3 at the same time I got the Note 2 and he has the same problem with Dialing Phone #'s and delays to the number "Actually Ringing". The Problem is AFTER yo dial the number and tab the green Call Soft Key. (We have a family plan on AT&T)
I posted on Android Central and several Ops answered stating they have a similar problem, with no answers.
I made a Call to AT&T, Technical Services and as in Past, famous words, " Never heard of that before"
Hope someone here can give a better explanation or better yet an Answer.
Also have a Quick side question. "Does the Galaxy Note 2 AT&T support 802.11ac Wireless Routers?"
Thank you in Advance!
Click to expand...
Click to collapse
Sorry I can't help with your first problem but I can tell you that the note 2 is not compatible with 802.11ac.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I have the same issue with two Galaxy Notes II, I noticed there is a long delay before the number dialed starts to ring. The delay is about 5-10 seconds. I went to an AT&T store and they replaced one of the phones for me because I was under the 14-day return policy but I am still having the same issue with the new Note II.
I live in Michigan.
Same issue on the S3. Root and install a custom rom and you won't have the issue. It seems like it has to do with the AT&T phone book.
Sent from my SAMSUNG-SGH-I747 using xda premium
Does the issue happen everywhere or just when you are home? For me it only happens in a 5 mile radius of my house but if I travel outside my city all calls are fine. I've switched two S3's and two Note2's and on my third Note2 and finally realizing after calling AT&T every other day for a month I finally realized it was because my cell reception runs from the floor so I need to buy a micro cell tower. Not sure if my story and experience helps but the issues sounds exactly like mine.
I had this issue with my Samsung Infuse...
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Had the same problem. Still do actually after getting an upgrade to the note 2 from the s3. I noticed that the phone disconnects from the mobile data before you can get the phone to ring. . My data then wouldnt turn back on 75% of the time and the phone would have to be rebooted .

Note 8.0 LTE version

Would it possible to hack this device for phone calls?
Does it have the needed hardware/radio for traditional cellular calling (not voip or volte)?
A friend of mine told me that At&t will assign you a number with your SIM, would they try to roadblock you from using it to make calls?
Just wondering if anyone else is interested in attempting this.
mine is hk lte version and it supports phone call out of the box. So isn't at&t's?
Sent from my GT-I9300 using xda app-developers app
apollostees said:
Would it possible to hack this device for phone calls?
Does it have the needed hardware/radio for traditional cellular calling (not voip or volte)?
A friend of mine told me that At&t will assign you a number with your SIM, would they try to roadblock you from using it to make calls?
Just wondering if anyone else is interested in attempting this.
Click to expand...
Click to collapse
I keep asking the same questions, I know when Samsung announced the Note 8.0s they promised ATT customers a converged phone and Tablet, the "Phablet" as they so mwere marketing it, then I think when ATT and Samsung saw how much they were going to lose in revenue from people doing away with redundant "iDevices" they paniced and screwed over the customers and removed the dialer from the firmware.
jrmccracken said:
I keep asking the same questions, I know when Samsung announced the Note 8.0s they promised ATT customers a converged phone and Tablet, the "Phablet" as they so mwere marketing it, then I think when ATT and Samsung saw how much they were going to lose in revenue from people doing away with redundant "iDevices" they paniced and screwed over the customers and removed the dialer from the firmware.
Click to expand...
Click to collapse
I'm sure someone here could make it work as far as the device goes, but At&t holds the power in the end. Their model doesn't come with a phone plan, just a data plan. This is likely where it would fail.
could you edit your post title and specify the model number since there is multiple LTE version of the Note 8 please.
hi ,
i dont own one , yet , but my other galaxy devices i have google voice installed and then talkatone setup and it can make and recieve calls via google voice number , its voip but it works over data and wifi , so you can use your google voice number just like a normal cell number ,
check it out , i know its not the exact solution you were looking for but it does work , i cut my bill in half over 65$ taken off by lowering my minuets , forwarding all incoming calls to my google voice, and taking off text messages , you still need minuets though , the forwarding costs 1 min per call and someones ALWAYS gonna call your previous number until you get everything moved to GV

Verizon Keeps Messing with Caller ID

Years ago I was told by Verizon that "No, you cannot change the Caller ID" that is shown for your cell number when you call someone. So, I lived with it showing "New Jersey" like an idiot for a couple of years. Later on their website I discovered you could change it yourself, so I made it "Kruse Ludington". Fortunately my name fit, because they only let you have 15 characters. So my daughter had to be stuck with "Olivia Ludingto". Now, I recently noticed they changed it to "KRUSE LUDINGTON 201.925.4410". So, you could have had it longer but they just decided upon some arbitrary limit previously which now does not apply. Also, evidently whatever text you now specify, they force it to be all uppercase and they then slap your phone number on the end, whether you like it or not. WTF? I called tech support today and had to be stuck on the phone for 30 minutes for this BS. They were not able to change it and said they would call me back tomorrow. Give me a freaking break...
- R. Kruse Ludington
Galaxy Note 8<-5<-3<-S3<-Nexus; Droid X; HTC HD2<-Touch Pro 2<-Tilt<-8525; O2 XDA II<-XDA; Motorola StarTac
I changed mine to Greg Dish Tech - which only shows up on landlines. If I call a Cell it says Illinois with my phone number :/
Well, my family thinks I am insane but Verizon called me back about this - FOUR TIMES because I told them I would not let it go - until this last phone call today. Never got it fully resolved but gave up. I was working with someone on their level 2 support...
I thought it was worthwhile at least to record all the information I have here. My cell carrier is Verizon. I used to have Verizon FiOS and a land line through them. Recently I made the following changes: ported the land line phone number over to Ooma. Cancelled the FiOS service and got Optimum Online for internet only - and separately the Dish Network. The way the Ooma works, you buy a unit from them, plug it into the phone and into the internet via Ethernet - and "boom" - you gave a working phone, basic service is FREE (except the monthly $4 or so for taxes). The phone line is also connected to the back of the Dish Hopper 3 so it can show caller ID when a call comes into the house.
So there you have my setup used for viewing incoming caller ID.
Through the Verizon website and on the phone app, you can update your caller ID (they call it "Share Name ID") for your cell phone number. Whatever you think you typed, when you go back to check it you will see they make it all upper case. It will show up as:
"<FIRST NAME> <LAST NAME>" ###.###.####
After all the calls the 2nd level support guy reached out to a service that Verizon uses to manage their caller ID - called "New Star". He put a specific request in with them to update my three cell numbers to mixed case for the first and last names. End result - they swapped my first and last names - why ? Who knows:
"Ludington Kruse ###.###.####"
and the other cell numbers? No change - all upper case.
So there you have it. Argh$&-+°¥€€π=
- Kruse Ludington
Galaxy Note 8
KruseLudsMobile said:
Well, my family thinks I am insane but Verizon called me back about this - FOUR TIMES because I told them I would not let it go - until this last phone call today. Never got it fully resolved but gave up. I was working with someone on their level 2 support...
I thought it was worthwhile at least to record all the information I have here. My cell carrier is Verizon. I used to have Verizon FiOS and a land line through them. Recently I made the following changes: ported the land line phone number over to Ooma. Cancelled the FiOS service and got Optimum Online for internet only - and separately the Dish Network. The way the Ooma works, you buy a unit from them, plug it into the phone and into the internet via Ethernet - and "boom" - you gave a working phone, basic service is FREE (except the monthly $4 or so for taxes). The phone line is also connected to the back of the Dish Hopper 3 so it can show caller ID when a call comes into the house.
So there you have my setup used for viewing incoming caller ID.
Through the Verizon website and on the phone app, you can update your caller ID (they call it "Share Name ID") for your cell phone number. Whatever you think you typed, when you go back to check it you will see they make it all upper case. It will show up as:
"YOUR TEXT" ###.###.####
After all the calls the 2nd level support guy reached out to a service that Verizon uses to manage their caller ID - called "New Star". He put a specific request in with them to update my three cell numbers to mixed case for the first and last names. End result - they swapped my first and last names - why ? Who knows:
"Ludington Kruse XXX.XXX.XXXX"
and the other cell numbers? No change - all upper case.
So there you have it. Argh$&-+°¥€€π=
- R. Kruse Ludington
Galaxy Note 8
Click to expand...
Click to collapse
You wanna remove your phone number from your post please?
HipKat said:
You wanna remove your phone number from your post please?
Click to expand...
Click to collapse
Done - but since you quoted my original post, it still shows up in your post!
- R. Kruse Ludington
Galaxy Note 8
KruseLudsMobile said:
Done - but since you quoted my original post, it still shows up in your post!
- R. Kruse Ludington
Galaxy Note 8
Click to expand...
Click to collapse
Got it, thx. I missed that one
HipKat said:
Got it, thx. I missed that one
Click to expand...
Click to collapse
Guess what... After all these shenanigans.... Verizon changed it back to all caps again...
- R. Kruse Ludington
Galaxy Note 8

Making and receiving phone calls using eSIM

How are those with the LTE version able to make and receive phone calls in a "standalone" like version. Sprint agent claims that is impossible with this watch, but yet charges an arm and a leg to send "texts and receive data" WTH is that?
kbboykin said:
How are those with the LTE version able to make and receive phone calls in a "standalone" like version. Sprint agent claims that is impossible with this watch, but yet charges an arm and a leg to send "texts and receive data" WTH is that?
Click to expand...
Click to collapse
I found out just yesterday that Sprint doesn't support the ability to receive calls and text to the watch while away from your phone. Im a bit confused as to why they would 1) Sell me thw watch when that feature was the ONLY reason I was interested in purchasing this thing and 2) then sell me a service plan for a feature they dont even support. Extremely upsetting. The standalone feature does allow me to listen to music to Spotify using only the watch but not sure that alone is worth an extra monthly cost.
I'll be cancelling the service and sticking to my Garmin for fitness tracker and maybe using the Samsung as a daily watch.
kbboykin said:
How are those with the LTE version able to make and receive phone calls in a "standalone" like version. Sprint agent claims that is impossible with this watch, but yet charges an arm and a leg to send "texts and receive data" WTH is that?
Click to expand...
Click to collapse
I can make and receive calls and send texts in "standalone" mode on the lte version in the uk. When you buy the phone through your operator EE (has to be in uk) you gey unlimited calls/text and data on the phone
Sent from my SM-N976B using Tapatalk
if the lte version of the watch is properly activated on the carriers side then calls can be done when phone is off. texts and emails dont work.
if phone is on AND connected remotely, then texts and emails work.
this is a carrier gimmick to force you to have 2 plans. because everything would work with just the watch. if you can brows the internet in standalone mode then emails should work aswell. if you can make and receive phone calls then texts should also work in stand alone mode as well. just an other proof on how greedy carriers are.
also never listen to what they say. 60% of the time they give you false information and miss guide clients.
Jio in india
kbboykin said:
How are those with the LTE version able to make and receive phone calls in a "standalone" like version. Sprint agent claims that is impossible with this watch, but yet charges an arm and a leg to send "texts and receive data" WTH is that?
Click to expand...
Click to collapse
Hey I'm using jio in india and I'm not able to make or receive calls, but receiving sms as well as internet service i don't know my watch does supports or not volte service from jio
bober10113 said:
if the lte version of the watch is properly activated on the carriers side then calls can be done when phone is off. texts and emails dont work.
if phone is on AND connected remotely, then texts and emails work.
this is a carrier gimmick to force you to have 2 plans. because everything would work with just the watch. if you can brows the internet in standalone mode then emails should work aswell. if you can make and receive phone calls then texts should also work in stand alone mode as well. just an other proof on how greedy carriers are.
also never listen to what they say. 60% of the time they give you false information and miss guide clients.
Click to expand...
Click to collapse
I believe TMobile has a standalone plan for wearables...Tmobile One plan for wearables
shollywood said:
I believe TMobile has a standalone plan for wearables...Tmobile One plan for wearables
Click to expand...
Click to collapse
but i mean if you only have a watch and think of using it standalone LTE, you cant do anything. you need a phone on the same provider to activate the line on the watch. plus if no phone, no texts and emails....
I don't believe that to be true with this plan. With their "Digits" plan, yes, but this one no. I have heard that you can get it activated in the store using the reps phone, then it works just fine. I will try to verify it this weekend and report back.
shollywood said:
I don't believe that to be true with this plan. With their "Digits" plan, yes, but this one no. I have heard that you can get it activated in the store using the reps phone, then it works just fine. I will try to verify it this weekend and report back.
Click to expand...
Click to collapse
so lets say u reset your watch by mistake and the rep got fired or is on vacation, u have a brick on your wrist? ( not to mention ull get their calls and texts and emails)
of course u can probably still use bluetooth but ull never get that number/line reactivated. im pretty sure they made the watch and phone be an obligatory tether with the carrier if u want to use LTE. its evil.
No the watch just needs to get the TMo settings, then works independently. If you have a TMo phone you can do it yourself.
shollywood said:
No the watch just needs to get the TMo settings, then works independently. If you have a TMo phone you can do it yourself.
Click to expand...
Click to collapse
yeah of course if you have both services on your account. but was just putting out there if you just buy a galaxy watch LTE and want to use it stand alone, ure screwed.
I don't know what you guys are talking about with tmo, I just got the the Galaxy Watch (R805U) from them and with or with out the phone, it acts the same. Can email, call, text, browse and such.
The way it works is the watch has a sim card (Called a esim. They function the exact same as normal sim card except it's a chip instead of a card.) It provides the LTE functions of the phone. Next it gets a Paired Digits number so it links both the devices numbers together so when one rings, they both ring even though they have their own number.
From the tmo website
All your existing T-Mobile numbers are now DIGITS lines. You can use them for free on any compatible internet-connected device via the DIGITS app or on phones with the DIGITS functionality built in.
Mbdavison8 said:
I don't know what you guys are talking about with tmo, I just got the the Galaxy Watch (R805U) from them and with or with out the phone, it acts the same. Can email, call, text, browse and such.
The way it works is the watch has a sim card (Called a esim. They function the exact same as normal sim card except it's a chip instead of a card.) It provides the LTE functions of the phone. Next it gets a Paired Digits number so it links both the devices numbers together so when one rings, they both ring even though they have their own number.
From the tmo website
All your existing T-Mobile numbers are now DIGITS lines. You can use them for free on any compatible internet-connected device via the DIGITS app or on phones with the DIGITS functionality built in.
Click to expand...
Click to collapse
Yes, that's for T-Mobile. My watch is on Sprint and paying $15 to receive only stand-alone texts is outrageous. They continue to say that the watch needs a software update that provides VoLTE, but nobody seems to know when that will, IF EVER, happen.
stand alone activation
can the standalone feature be activated by a non-samsung phone? I currently purchased the watch and is activated by the carrier aswell (vodafone numbersync) but the app is telling me that my phone is not compatible with the watch.
I'm using mate 20 pro btw.

Galaxy watch LTE not receiving texts on standalone

Not sure why but i cannot receive text messages on my watch when its in standalone mode (LTE) I can send them and make/receive calls but thats it. The watch has its own phone # but i use number share so it uses my cell phone #.
Same thing for me. I do get server originated text like t mobile customer service reviews but nothing from others phones. If I text my own number it works ironically. I have tried 2 different phones one note 9 and one Huawei both reset, reinstalled the app and reset the watch 5 times. Two new digits numbers and canceled the old ones. 4 hours with TMobile support another hour with Samsung and nothing. About to sell it. Used to work untill lat week. Did you resolve this issue?
A few things for anyone having this issue. I did have all settings correct and getting a replacment watch solved the issue but only while using the Remote Connection Toggle in the Wear app. My watch is LTE so this should be working without it toggled.(ie or with the phone completley off) Without it toggled if you text the actual digits number instead of my phones number it works all the time. I am awaiting a tier 2 tmobile Digits tech to resolve this issue. My previous watch wasn't even getting the texts while remotely connected but could do all other functions. I will update this thread after talking to them and then try my old watch to see if it was the watch, TMobile or both. Either way they gave me a free watch so I can't complain about their efforts to resolve this issue regardless of what was at fault.
Were you ever able to fix this? I'm having the same issue. I've sent my watch in to Samsung for repairs and it worked for a couple weeks and then stopped working again. I've been on the phone with T-mobile and they can't help me and multiple people have told me to get a new watch. I just got this watch in March, so it's still under warranty with Samsung, but I am debating on upgrading to the watch4 to try to fix it. I am so frustrated. The whole reason I got this watch in the first place was for the LTE functionality and to not be able to even use it feels like such a waste.
any one got it fixed? I have same issues with my Galaxy watch 4 Classic LTE. I get calls but not messages when entirely distanced the watch from phone
iv just made the same post, not 10mins ago
galaxy watch 3

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