Develop Bugs

[HELP] Sudden problem with both SIM Cards not being recognized on any ROM

Good day! I just want to ask if anyone has an idea of how to solve a weird and sudden problem that happened to my phone a few days ago.
I was running Cyanogenmod R16 with Xcelerate kernel.
I use two SIM cards on my phone, but I do not use the first slot all the time, so when I'm not using it, I regularly disable it through the SIM card settings, and enable it only when I need it.
What happened is, when I tried to enable it, suddenly both my SIM card slots could not be recognized (The SIM card settings could not be accessed; and error says: "SIM card info not available. Menu cannot be accessed"). In the lockscreen, it says: "INVALID CARD." for both SIMs.
I tried both restoring a backup and going back to stock MIUI, but still, the problem was there; none of the SIMs could be recognized (I tried using other SIM cards too.)
My IMEI's for both SIM slots are fine.
I've looked up on other forums, but I haven't found any others with a similar problem on the Redmi 1S.
If anyone knows what I need to do to fix this, I need your help. Thank you very much.

Have you tried both sim in other phone..?
If yes,and both working then should be problem with your imei!

farooque7508 said:
Have you tried both sim in other phone..?
If yes,and both working then should be problem with your imei!
Click to expand...
Click to collapse
Yes, I've tried both SIM's on another phone, and they work fine.
Since my phone still shows both IMEI's when I look for it, I assumed that there's no problem with them. What are possible problems that concern IMEI's? So that I can look up on general IMEI problems.
Thank you very much!

May be this can help friend
http://forum.xda-developers.com/showthread.php?t=3006933

RajGopi said:
May be this can help friend
http://forum.xda-developers.com/showthread.php?t=3006933
Click to expand...
Click to collapse
Thanks for the reference. Backed up my IMEI and Restored it right after, but still no change. Still, thanks!
EDIT: I've already tried two newly bought SIM cards, and the problem is still present.

Was this solved? Happening to me right now..

Happening to me too... Unsolved

For me just blowing in the sim slot & reboot fixed after few times..

if you have TWRP backup your modem & efs partition, just restore it via twrp. it worked for me

Hello,
I have a similar problem.
SIM2 is not recognized at all. I can use SIM1 only.
Tried to switch the SIM cards and still SIM2 is not recognized.
Both SIM cards are working great on other phones.
Is it OS related issue?

I've got same problem. Try to clean the sim metal contacts carefully and gently with an alcohol and qtip or tissue. It solved my problem.

Honor3c said:
Hello,
I have a similar problem.
SIM2 is not recognized at all. I can use SIM1 only.
Tried to switch the SIM cards and still SIM2 is not recognized.
Both SIM cards are working great on other phones.
Is it OS related issue?
Click to expand...
Click to collapse
Turn off your mobile and change sim slots then power on if problem still present then again exchange sim slots then power on do this 2to4 times i hope this will work.

both sim cards not working or imei null
after reverting to stock rom from cm 13 to miui8 my both sims not workin. tried different ways but of no use plz help is there a solution

I got this virus yesterday. Came up after installing MIUI 8.

Bro ... I'm having the exact same problem you've ever experienced. Hopefully your problem is solved for your phone and willing to share with me now. Because I've read and done all the replies in this thread and still no solution. Please help and thanks in advance

Noob alert: broken dual sim functionality

Hello, thanks to my carelessness, I think I broke my dual sim functionality.
What I was doing was messing around in the network settings in Engineer mode that can be accessed using *#36446337#. And all of a sudden, both sims stopped working. After a lot of messing around with the RAT settings, I could get one of the sims working. After selection sim1 or sim2 in the options and changing the RAT settings for that sim, I can get said sim to work, but it breaks the other. No matter what I do, I can't get both working again. This was on Open Beta 9.
What I've tried doing since then:
1- Factory reset
2- Flashing another ROM (Lineage)
3- Flashing latest 4.0.4 firmware
nothing seems to get both sims to work. Always just 1 sim working. Does anyone have any thoughts what I could try?

minamfm said:
Hello, thanks to my carelessness, I think I broke my dual sim functionality.
What I was doing was messing around in the network settings in Engineer mode that can be accessed using *#36446337#. And all of a sudden, both sims stopped working. After a lot of messing around with the RAT settings, I could get one of the sims working. After selection sim1 or sim2 in the options and changing the RAT settings for that sim, I can get said sim to work, but it breaks the other. No matter what I do, I can't get both working again. This was on Open Beta 9.
What I've tried doing since then:
1- Factory reset
2- Flashing another ROM (Lineage)
3- Flashing latest 4.0.4 firmware
nothing seems to get both sims to work. Always just 1 sim working. Does anyone have any thoughts what I could try?
Click to expand...
Click to collapse
Just do a full wipe with the unbrick tool and everything will be back to normal.

I have the same problem after I mess with the engineer mode.
Tried everything and still unsolved.

Try installing the modem or firmware of previous oxygen OS builds then updating the oxygen os

lujiangwen said:
I have the same problem after I mess with the engineer mode.
Tried everything and still unsolved.
Click to expand...
Click to collapse
Did you use the unbrick tool ?

nikexv2 said:
Did you use the unbrick tool ?
Click to expand...
Click to collapse
Yes, I tried the unbrick tool but it's still the same. It seems to me that the GSM/WCDMA band of the phone is broken. When put two LTE card into the phone, both can work under LTE band.

loveymangal said:
Try installing the modem or firmware of previous oxygen OS builds then updating the oxygen os
Click to expand...
Click to collapse
Installed the OOS3.0 and then updated to OOS4.0. Dual sim function won't work on both OS.
Flashing modem usually can solve signal lost on Samsung, but it seems that it won't work on Oneplus.

minamfm said:
Hello, thanks to my carelessness, I think I broke my dual sim functionality.
What I was doing was messing around in the network settings in Engineer mode that can be accessed using *#36446337#. And all of a sudden, both sims stopped working. After a lot of messing around with the RAT settings, I could get one of the sims working. After selection sim1 or sim2 in the options and changing the RAT settings for that sim, I can get said sim to work, but it breaks the other. No matter what I do, I can't get both working again. This was on Open Beta 9.
What I've tried doing since then:
1- Factory reset
2- Flashing another ROM (Lineage)
3- Flashing latest 4.0.4 firmware
nothing seems to get both sims to work. Always just 1 sim working. Does anyone have any thoughts what I could try?
Click to expand...
Click to collapse
Well you just said you are a noob.. No problem but really dialing a number isn't going to break anything in your phone.. Wipe all partitions then Flash OOS 4.0.2 and o guarantee it will work, this is pure something in software level.

I have successfully fix the problem according to a post at Oneplus Community in China. Just Flash Official H2OS 2.5 (Android 6.0.1 ). Go to engineer mode. Choose Network Set -- Band mode --Hardware Default (Foreign) to fix the problem.
P.S. If you are in mainland China. Pls choose Hardware Default(China). Else choose (Foreign)

lujiangwen said:
Installed the OOS3.0 and then updated to OOS4.0. Dual sim function won't work on both OS.
Flashing modem usually can solve signal lost on Samsung, but it seems that it won't work on Oneplus.
Click to expand...
Click to collapse
Had the same problem with mine but mine was caused due to using marshmallow twrp in nougat I fixed it with flashing firmware and modem

lujiangwen said:
I have successfully fix the problem according to a post at Oneplus Community in China. Just Flash Official H2OS 2.5 (Android 6.0.1 ). Go to engineer mode. Choose Network Set -- Band mode --Hardware Default (Foreign) to fix the problem.
P.S. If you are in mainland China. Pls choose Hardware Default(China). Else choose (Foreign)
Click to expand...
Click to collapse
After doing virtually everything else (factory reset, flashing modem/firmware and unbrick tool) this is what worked for me! thank you!

minamfm said:
After doing virtually everything else (factory reset, flashing modem/firmware and unbrick tool) this is what worked for me! thank you!
Click to expand...
Click to collapse
It's great that it works for you too!

Moto Z Play not showing VoLTE for specific JIO Sim

Hello Everyone,
I need some help regarding the network issues for Moto Z Play.
I started this thread because after doing a lot of solutions, resets and still it wasn't successful.
So here's the story -
Two days ago my brother gave me the phone which was in excellent condition (VoLTE working, Battery Performance, etc.) working on Android 7.0.
Then he did a reset on the phone from Settings so I can use it.
When I inserted my SIM Cards in the phone, I got network and everything and immediately I received an Update for Nougat 7.1.1. I installed the update and then when the phone booted, I did the setup and everything. But l wasn't able to get VoLTE on my phone. There was no Enhanced LTE Mode option in Settings. I thought it was something temporary and maybe after sometime I will be automatically resolved but it didn't.
The next day I started researching over the internet and found clearing the cache or data of settings or hard reset from recovery/settings will do and I did it but none of the solutions worked. Then I thought it was the SIM problem but it wasn't. I inserted the same Jio SIM from my phone into another VoLTE phone and it was working. I also tried another Jio SIM in Moto and it was showing VoLTE and everything was working perfect. Also I inserted my idea SIM (which was in SIM2 slot) in SIM 1 and it was not showing even 4G range (Just 3G) (The idea SIM is also 4G).
I tried everything - Swapping SIM cards, resetting the phone, Clearing cache, etc. I don't know why this has happened as my brother was using the same carrier sim in same slots (SIM1 - Jio|SIM2- Idea).
I also called the JIO care and they took the complaint and they told me they would look forward to it in 48 hours.
Also, my bootloader is locked and can I flash original stock firmware? (I guess that's only thing left I haven't tried) If so, please provide the link and guide to flash the firmware.
If Anyone has a solution please help me, I am in big trouble.

Get a new sim card for your number. Don't ask why. But this will work, trust me.
samarth05 said:
Hello Everyone,
I need some help regarding the network issues for Moto Z Play.
I started this thread because after doing a lot of solutions, resets and still it wasn't successful.
So here's the story -
Two days ago my brother gave me the phone which was in excellent condition (VoLTE working, Battery Performance, etc.) working on Android 7.0.
Then he did a reset on the phone from Settings so I can use it.
When I inserted my SIM Cards in the phone, I got network and everything and immediately I received an Update for Nougat 7.1.1. I installed the update and then when the phone booted, I did the setup and everything. But l wasn't able to get VoLTE on my phone. There was no Enhanced LTE Mode option in Settings. I thought it was something temporary and maybe after sometime I will be automatically resolved but it didn't.
The next day I started researching over the internet and found clearing the cache or data of settings or hard reset from recovery/settings will do and I did it but none of the solutions worked. Then I thought it was the SIM problem but it wasn't. I inserted the same Jio SIM from my phone into another VoLTE phone and it was working. I also tried another Jio SIM in Moto and it was showing VoLTE and everything was working perfect. Also I inserted my idea SIM (which was in SIM2 slot) in SIM 1 and it was not showing even 4G range (Just 3G) (The idea SIM is also 4G).
I tried everything - Swapping SIM cards, resetting the phone, Clearing cache, etc. I don't know why this has happened as my brother was using the same carrier sim in same slots (SIM1 - Jio|SIM2- Idea).
I also called the JIO care and they took the complaint and they told me they would look forward to it in 48 hours.
Also, my bootloader is locked and can I flash original stock firmware? (I guess that's only thing left I haven't tried) If so, please provide the link and guide to flash the firmware.
If Anyone has a solution please help me, I am in big trouble.
Click to expand...
Click to collapse

devilvj said:
Get a new sim card for your number. Don't ask why. But this will work, trust me.
Click to expand...
Click to collapse
Thanks man, I was too thinking of that and went to JIO store. They had a server error and will be back available in 4-5 days. Will then post with new SIM results.

Unlock Redmi 7 bootloader without SIM card

Hi
So before anyone tells me to just insert a SIM and be done with it, please read this first. I'm trying to unlock the bootloader so I can try flashing different ROMs and radios. I had a perfectly working global version of the Redmi 7. After a phone call, the network went off and wouldn't return.
What I've tried so far:
•Trying multiple Sims known to work
•Manual network selection (fails because it can't find any)
•Changing preferred network modes and bands with the *#*#4636#*#* menu. Nothing happens.
•Toggling airplane mode, several times.
•Factory reset, both from within the OS and from the recovery (Vol Up + Power button)
•Attempting to flash a Fastboot version of the latest global MIUI 11 ROM. This actually fails, saying that critical partitions can't be flashed or something.
•All sorts of bootloader unlock tricks, such as the older versions of MiFlash Unlock, using multiple accounts, etc.
I'm honestly stuck here. Any help in fixing my problem would be appreciated. It could be either getting the network to work, or unlocking the bootloader. I can't bind the MiAccount to the phone under developer options ->MiUnlock status or such, because it detects that there is a SIM in the phone alright, but it just can't connect to any network.

The same here %

Was the SIM card's network working before? Maybe you're just in a dead spot?

Darth Bidder said:
Was the SIM card's network working before? Maybe you're just in a dead spot?
Click to expand...
Click to collapse
It was working fine for a few months. It just stopped being able to connect to a network all of a sudden. I swapped SIMs, moved to places with strong network connections (I verified with a different phone) and still nothing.

Selorm611 said:
It was working fine for a few months. It just stopped being able to connect to a network all of a sudden. I swapped SIMs, moved to places with strong network connections (I verified with a different phone) and still nothing.
Click to expand...
Click to collapse
Then you probably should head to a service center to get it fixed.

what happened to this issue
Selorm611 said:
It was working fine for a few months. It just stopped being able to connect to a network all of a sudden. I swapped SIMs, moved to places with strong network connections (I verified with a different phone) and still nothing.
Click to expand...
Click to collapse
hey even i am facing the same issue from yesterday, swapped sim, factory reset from TWRP and system, still its same.
Did you found any fix to this issue or sent it to service center?

Sidboy1999 said:
hey even i am facing the same issue from yesterday, swapped sim, factory reset from TWRP and system, still its same.
Did you found any fix to this issue or sent it to service center?
Click to expand...
Click to collapse
I had to buy a different phone. We couldn't get anyone to fix it.

Selorm611 said:
I had to buy a different phone. We couldn't get anyone to fix it.
Click to expand...
Click to collapse
Same, i did ask in service they said that they have to replace the whole PCB which will cost somewhere around 6k, so i just bought a new phone by replacing it on amazon for 5k

Same issue im having here but with a new POCO F2 pro. Since inception i was not able to get signal on it

I need to root my redmi 6a but bootloader makes a big trouble for me .for unlocking bootloader there must be sim in that device.but I doesn't have a sim card and even if I insert it, my sim board is damaged. So is there a way to unlock bootloader without inserting sim.

Question No Network Connection (RIL Dead)

Hello everyone. I have a realme GT Master Edition (RMX3360).
The problem I am facing is that, SIM network does not work. SIM is recognised but it won't connect to any network, so basically I cannot use the SIM card even though the phone knows what SIM is this.
I did try:
Factory reset.
Use Force LTE app to access phone information and switch bands (I noticed radio toggle is switched off, I tried turning it on but it won't).
Unlock bootloader, just to increase my chances.
Flash only modem/hlos/... related partitions. Did not work (phone bricked).
Flash OFP firmware. Did not work.
Flash EDL firmware (C.09), which I am currently using. Still same problem.
Different SIM cards.
My IMEI is fine, it is recognised. My baseband version is 4. I did search for the issue in realme community, and it seems quite popular as a lot of people suffer from the same issue on different models.
I live in Sudan, we got no 5G, no VoLTE or whatever. Could you help me please?

I have similar problem after reboot .I can't connect to network or it tooks long time . What helps me is switching to airplane mode.

drummer1839 said:
I have similar problem after reboot .I can't connect to network or it tooks long time . What helps me is switching to airplane mode.
Click to expand...
Click to collapse
Mine doesn't connect at all. I started to hate realme.

Switch to global rom maybe your sim card provider not supported switch to Rx3363

sym_m said:
Switch to global rom maybe your sim card provider not supported switch to Rx3363
Click to expand...
Click to collapse
Thanks for the suggestion. I did install RMX3363 EU ROM from EDL, it booted fine but the phone still won't connect to any SIM network.
I will also try Russia ROM to see if it would make any difference.
Update:
I did flash Russian ROM from EDL, still does not work. Modem version is also still 4. I will try Chinese ROM next.

Try Latam version this what they put in middle east but so far i think its hardware issue did u try the sim card on another phone? Did you try another sim provider on your phone ? Sometimes if the sim card too old it wont work

sym_m said:
Try Latam version this what they put in middle east but so far i think its hardware issue did u try the sim card on another phone? Did you try another sim provider on your phone ? Sometimes if the sim card too old it wont work
Click to expand...
Click to collapse
That LATAM version is 18 Gigabytes haha. It'd take a few days to download.
I came to think it might be related to modem images as it showed the same version repeatedly on both RUI 2 & 3. So I'll try different modem images.
Also I'll try custom ROMs and GSIs. If it failed I'll return the device as a very last resort.
Update:
I tried latest Official ProjectElixir till date, still same problem.
Update 2:
I gave up the device and replaced it with another one under warranty. I will not buy another realme phone anytime soon.

Mohamedkam000 said:
That LATAM version is 18 Gigabytes haha. It'd take a few days to download.
I came to think it might be related to modem images as it showed the same version repeatedly on both RUI 2 & 3. So I'll try different modem images.
Also I'll try custom ROMs and GSIs. If it failed I'll return the device as a very last resort.
Update:
I tried latest Official ProjectElixir till date, still same problem.
Update 2:
I gave up the device and replaced it with another one under warranty. I will not buy another realme phone anytime soon.
Click to expand...
Click to collapse
Sorry for your experience i have the phone also its okay
I was using Xiaomi phones before miui is better software than realme
But after Xiaomi remove the proximity sensor from there phones i start to avoid them

sym_m said:
Sorry for your experience i have the phone also its okay
I was using Xiaomi phones before miui is better software than realme
But after Xiaomi remove the proximity sensor from there phones i start to avoid them
Click to expand...
Click to collapse
I have a Xiaomi device too. The new virtual proximity sensor depends on hand movement to function. I don't use MIUI, but it is very fine at all situations.
Also I got a (256/8) GT Master replacement which is surprisingly working fine; being the same RMX3360.

Mohamedkam000 said:
I have a Xiaomi device too. The new virtual proximity sensor depends on hand movement to function. I don't use MIUI, but it is very fine at all situations.
Also I got a (256/8) GT Master replacement which is surprisingly working fine; being the same RMX3360.
Click to expand...
Click to collapse
Yes but the virtual proximity sensor is annoying to be honest specially on whatsapp voice notes
Glad to know thats your new phone work well but dont update to realme ui 4 beta it has alot of issues still

sym_m said:
Yes but the virtual proximity sensor is annoying to be honest specially on whatsapp voice notes
Glad to know thats your new phone work well but dont update to realme ui 4 beta it has alot of issues still
Click to expand...
Click to collapse
It was already updated to F.03, I heard there was screen flickering or something but I didn't notice any so far.
But I did notice the battery was draining fast on mobile data. Really fast.
Besides, I can always lean on post-market development.

Mohamedkam000 said:
It was already updated to F.03, I heard there was screen flickering or something but I didn't notice any so far.
But I did notice the battery was draining fast on mobile data. Really fast.
Besides, I can always lean on post-market development.
Click to expand...
Click to collapse
The general feel of the update is slower than the android 12 version
The battery will get better with you try to froze the app you dont use