Hi all.
I have an MDA c.III with WM6.
Everything seems to work fine, except the phone does not ring when called.
I can hear audio (tried mp3 and FM radio), I hear ther reminders from calendar and tasks, I also hear the SMS notification.
However, when someone calls me, the MDA vibrates (if set to do so) but does not ring.
Upon choosing the ring, if i "click" the test button the ring sounds.
When called, it doesn't.
I have tried quite a lot with settings (there are several points for this in the software) to setup the rings; however, it simply doesn't make a sound upon incoming calls.
Would anyone have any suggestion (or simply the solution) for this problem?
Gyc
Had a similar problem and found that other installed software seemed to effect it. Similar tale with sms notification but a soft reset seemed to resolve the issue but it's not an ideal solution.
Most likely this is a file association problem. If you've installed another media player and associated WAV, MP3, WMA, etc. then the phone will not ring. The association needs to remain with the Windows Mobile Media Player.
I've tried to verify this, but where do I tind the file associations in WM6?
gyc said:
I've tried to verify this, but where do I tind the file associations in WM6?
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Is the phone volume (as opposed to the pda sound volume) slider turned up ?
Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...
gyc said:
Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...
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Click to collapse
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc. Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM? Has it ever rang? Do you have any other phone / dialer software running, a recent change? Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.
hotmail said:
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc.
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Click to collapse
Yep.
hotmail said:
Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM?
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Click to collapse
It vibrates normally.
hotmail said:
Has it ever rang?
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I got it second hand; the information I have is that it used to ring and vibrate normally before it got to me.
hotmail said:
Do you have any other phone / dialer software running, a recent change?
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No other phone software.
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
hotmail said:
Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.
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Click to collapse
I'd really need to avoid that because I use the phone for work and 1) do not have the time right now to reisntall all the applications 2) cannot risk to brick the phone and be left "hanging" without.
*
gyc said:
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
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Click to collapse
The only other suggestion I might offer is to ensure that your ringtones are good. Try using the stock ringtones that came with the Windows Mobile, if you aren't already. You can find them in these forums if you need them. Maybe also try different types, all small files, such as WAV, WMA, MP3 and see if you can make ANY of them work.
All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...
gyc said:
All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...
Click to expand...
Click to collapse
Check settings by starting the phone (green phone button) > Menu > Options > Services tab > select Call Forwarding > click Get Settings.
Ensure you don't have the "Forward all incoming phone calls" box unchecked. Also check the third drop down list that indicates how many seconds before forwarding to voice mail. Set it to 20 or 30 seconds.
Should look something like the attached. Except your voicemail service number will be different depending upon your location. If this doesn't work, then I'm tapped of ideas - sorry.
Thanks for the suggestion, but didn't work.
I suppose I'm only left with hard reset...
But I'd really hate to do it...
.wav and .mp3 will play but not .wma
I'm having this same problem too. I think I caused the problem when I installed MortPlayer and associated file extensions with Mort. Even with uninstalling Mort, .wma files won't play. What's interesting is .wav files and .mp3 WILL play as the ringtone. I've checked file associations and .wma = Media Player but the .wav extension is somehow not listed (using Schaaps Advanced Config to see file extensions.) Thoughts on this very frustrating problem are appreciated!
I'm sorry if I'm not very encouraging, but I simply gave up.
I use my phnoe mostly for work, so I cannot afford to have it inoperative as I try other roms or windows installations.
In some way, I have come around the problem by using a bluetooth earpiece that rings. It's not very loud, but it helps.
Hello gyc,
I also had that problem several times and in my case it was always related to 3rd party MP3-Software. Have a look at http://wiki.xda-developers.com/index.php?pagename=Artemis_Problems and try, if fixing the entries at the registry (e.g. using total commander ce) helps ...
Matthias
This is starting to get annoying and I am hoping there is an easy solution. I have some ringtones and notification sounds that I like and have used on my last couple of phones. I created a folder called media on the internal sdcard. In that media folder I created another one called audio. I then put a ringtone folder and notification folder containing my audio files in that folder. Standard thing I have done on previous phones. I went into contacts and was able to assign one of these custom ringtones. I was also able to assign a custom notification sound as well. Everything seemed to be working. However, when I restart my phone, all of the ringtones and notifications I just assigned have reverted back to default and none of the custom sounds show up in the selection list. Anybody else experience this or know what it causing it and how to fix it. I have reset and reflashed my phone a couple of times and it is the same every time.
I have tried using root explorer and copying the files to the /system/media/ringtones folder and it still happens.
Problem solved. I was using the rescan media app to stop the media scanning so it wouldn't find the media files that I was using.
Hi!
I also had this problem on my older Desire Z, but then it just kept changing all notification / ringtones sounds to ramdom .mp3 files on the SD card. Not when connecting in Mass Storage mode, but without any intervention from my part.
Now it will change some or all sounds (ringtones, notifications, alarms) to "Unknown ringtone". You can see it in the screenshot. When I try to change them back to something, in the list where I should choose the file, no sound will play when I tap on them (usually, you can preview the sound before accepting). After I choose the file I want, the Personalize menu will still show "Unknown ringtone". The only way to get it back to normal is a phone reset, and then all my ringtones will get back to the ones I've chosen initially.
I should note that I use only custom ringtones, all of them are on the Mass Storage memory in "Audio/Ringtones", "Audio/Notifications" and "Audio/Alarms". I don't use any ringtone app (like Ringdroid etc.) and I only have "normal" apps installed (some games and popular apps from known developers).
This thing happens at random, at least once a day, I don't connect the phone in Mass Storage mode, it just sits on the table and suddenly the ringtones are gone. The worst part is that nothing will play, so I won't receive sound notifications for alarms or incoming calls, only vibration if it is set so.
I searched and read a lot of threads on diffeent forums, a lot of people have this problem on other phones and Android versions, but nobody had an explanation or a solution. Could it be an app I use? I can make a list of everything I installed...
I'd appreciate any help, this problem is very annoying.
After a lot of testing and cursing the phone, I think I found the problem. I re-converted all my mp3 ringtones to 96kbps, mono, no ID3 tag, no embedded album picture, just plain .mp3. It now seems to work fine for two days.
I think the random change happens only for big mp3 files or for mp3 files with album art. Hope it helps, if somebody will have the same issue.
check the setting of you profiles. see if it has the same ringtones.
How can I add my own Notification sounds without root?
I noticed when changing your ring tone there is an ADD button. But there isn't one for notifications. I would like to change the sounds based on the app, different sound for email and another for texts and facebook and so on. Except I want my own sound I've created on my PC. I reied with Root Explorer but it says I'm not rooted so I can't ad to the notification folder.
I did a search and I've noticed the link below but I'm not sure how that helps. The notifications are deep in the folders in the storage not on the sd card.
http://forum.xda-developers.com/showthread.php?t=1082468
You can download this app
http://apps.audiko.net no root needed just need to have open source. It let's you search for ring tones or notification sounds. If they don't have the sound you're looking for you can go to that Site on your computer upload the sound clip and it will turn it into the format you need for your phone, then click download on your computer, plug in your phone to your computer, open your phones folder, find the notification folder, drag and drop that sound file, close and check your notification sounds on your phone and its should be there.
This worked for me when I was taking a sound from my I phone and putting it on this phone. If the sound says, .caf just rename it to mp3 snd upload it to that site.
Sent from my SAMSUNG-SGH-I317 using xda premium
1) Encode the sounds to the ogg format
2) connect your phone to your PC and open the phone (not sdcard) folder
3) If it doesn't already exist, create a folder called "Notifications"
4) Drop your new .ogg format sounds in that Notifications folder.
That's it - Assuming they are valid files, they'll now be available for selection when using the system's media picker for notification sounds.
This is a strange one.
I have uploaded some songs onto my phone's memory (not SD card) and set one of them to be my ringtone for all contacts.
It works OK for a while, and then suddenly when someone calls me, I hear the default ringtone of the device (instead of the one I set)...
Then, when I go to the device's Sound & Notifications settings, I see that the ringtone that's displayed as the selected one is still the one I manually selected, but when i try to play it, it plays the default phone ringtone instead.
I can only get the real song to play after i remove it from the list and re-add it.
Any ideas?
I already turned the Ringtone ID setting off, and I have no SD card installed on the device.
bushaaya said:
This is a strange one.
I have uploaded some songs onto my phone's memory (not SD card) and set one of them to be my ringtone for all contacts.
It works OK for a while, and then suddenly when someone calls me, I hear the default ringtone of the device (instead of the one I set)...
Then, when I go to the device's Sound & Notifications settings, I see that the ringtone that's displayed as the selected one is still the one I manually selected, but when i try to play it, it plays the default phone ringtone instead.
I can only get the real song to play after i remove it from the list and re-add it.
Any ideas?
I already turned the Ringtone ID setting off, and I have no SD card installed on the device.
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Click to collapse
try and see if the contact who called you is not a favorite contact(go the contact ticket and you will a star at the top see if he is checked)
lg does diffrent ringtone to favorite contacts...
xzfzx said:
try and see if the contact who called you is not a favorite contact(go the contact ticket and you will a star at the top see if he is checked)
lg does diffrent ringtone to favorite contacts...
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It happened both when saved contacts and unsaved numbers called me.
Thing is that when I go to the Sound & Notifications settings, my selected ringtone now plays the default ringtone instead of the correct song. -:0
My selected ringtone is called "Stone the Crow".
When I go to the Sound & Notifications settings I see that this song is still selected, but when I click to play it, it plays the default device ringtone instead of Stone the Crow...
bushaaya said:
It happened both when saved contacts and unsaved numbers called me.
Thing is that when I go to the Sound & Notifications settings, my selected ringtone now plays the default ringtone instead of the correct song. -:0
My selected ringtone is called "Stone the Crow".
When I go to the Sound & Notifications settings I see that this song is still selected, but when I click to play it, it plays the default device ringtone instead of Stone the Crow...
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well that is really weird i have no clue but maybe...its the format of the song? have you tried another song with another format?
xzfzx said:
well that is really weird i have no clue but maybe...its the format of the song? have you tried another song with another format?
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Click to collapse
The songs are standard mp3 format, but I'll give it a shot and notify -
Ok, so I think the issue is solved, following your suggestion.
There are several possible reasons, in case any one else ever has the same issue.
My original files' extensions were in caps (MP3) and were transferred to the phone via Airdroid to the Music folder.
My fix was that i converted my MP3 to a FLAC file and saved it without caps. I also saved the file in the download folder instead of the music folder.
For now it has been over 24 hours without the ringtone being reset, so I'm guessing it was either the MP3 format, the extension or the music folder...
Thanks! -