Related
Apologies if this has been posted before, I did look but couldn't seem to find the exact same issue.
I've had my phone for just under a year, no real problems. But late last month it restarted over night and since then it started freezing every night when I left it charging. At first I thought it was crashing but the charge light would still be on but all buttons would be unresponsive. The only thing I could do to regain control of my phone was to remove the battery.
I contacted HTC who suggested factory reset...which I don't really want to do. As my phone was only freezing once a day (over night) it wasn't all that bad. To be honest I thought it was an issue with it charging.
For reasons I can't remember, I removed an app that I never used; it was using 2mb space and couldn't be put on the SD. Once removed, the freezing stopped happening and there was much rejoicing...until last night.
I decided to download another app and the freezing happened again over night. I've since removed that app but here's the rub, why is this happening?
The fact it's happening whenever I download more apps to my phone seems to point to a memory issue but my phone has 1.6GB on the SD and 53mb on the phone itself.
I still haven't tried a factory reset and as I've had it less than a year, HTC said I can return it; but there's no guarantee this will fix it and I like my little phone, so if there's a way I can resolve this issue I'll rather do that before trying more drastic measures.
I hope someone can help.
Are you rooted? If that's the case, and, you are charging the phone when it is switched off, what you are experiencing is a known bug.
Also, although unrelated, it is really not recommended to charge your battery overnight or for extended periods. Charge only till it is full.
Nope, not rooted. Just a plain, bog-standard out the box Wildfire.
Thanks for the heads up regarding the charging though Since I bought it (July last year) I had been charging over night on most days but I'll switch to just charging it for a few hours till it's full now.
I guess in case it'll help I'll give a little more info: While charging I leave my phone switched on and I rarely restart my phone unless it drops signal. Only recently with the freezing have I had issues with using it and had to restart it frequently. I'm not a techie person so I've not played around with the phone other than putting on apps, where possible I put them onto SD. My phone is unlocked and I use it on the O2 network.
make a factory reset bro. it tells u whether the issue is with hardware or software. kept under charging mode just heats up the phone by a little level. this dont normally freeze the phone.
but if u r downloading something with data connection, or bluetooth, or wifi and kept charging overnight, then the battery gets overheated heavily which freezes the phone. it is quite normal and is experienced by people who keep overnight downloads.
and further there may be application conflicts in ur phone, which make it slow and freeze. i expect this is the issue with u.
if u r sure that u r not using any data connections, then i suggest u to factory reset ur phone. before that backup all the data. i dont understand what makes u from not doing the factory reset.
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Idavoll said:
Over night my phone is idle while charging. Though I have data enabled (no wifi at home), it's not downloading anything and I have auto sync switched off.
I would have thought if this was an application issue it would have started after installing this dodgy app and also continue until I unistalled. This hasn't been the case. When it started happening I hadn't installed anything other than updates for weeks or maybe months. During the week while it was having this issue, I had installed 1 app (Photoshop).
It has only frozen once during the day, right after work; that was the time I finally thought I'll have to factory reset. So I was writing down all my apps in a notepad so I knew what I had and where they were (I'm fussy with my screen setup). I decided to remove 2 apps I never used (8Pen and Photoshop), I thought I'll leave it 1 night just in case and that night though it never froze, so I didn't reset.
Since then it's been working fine for 3 weeks till last night when I downloaded another app. So it seems random, it's not associated with a particular app and comes and goes.
The reason I'm cautious about factory resetting is that it deletes everything. Though I have backed contacts up to MyLookOut and to my SD card, I'll still loose my apps and data and so I'm not keen on doing it. Not using wifi means it's heafty on my 500mb data package to redownload them again and then I'm unsure if i'll have to upgrade to Froyo again.
End of the day it just seems like a "Turn it off and on again" answer and as it comes and goes and doesn't seem to have a reason why it happens so randomly I don't want to factory reset if there's another way.
Click to expand...
Click to collapse
u r worrying about loosing data on factory reset. but do u know that u can backup each and everything on the phone including the apps downloaded from market.
ok, i will try to give a software solution. first uninstall all the file managers and app managers in your phone. then go to market and download "ANDROID ASSISTANT". this little app has many features. explore it and u will know its potential. it has a nice option called QUICK BOOST. when u press this quick boost on a heavily stuck phone, u will feel like ur phone got a new life. it makes the phone response faster in seconds.
and further it has auto boost option, which can be set to a minimum of 10minutes. this auto boost will help u in preventing the freeze issue. hope it works. the present version of android assistant is 2.3.3
trying to attach u that one
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Idavoll said:
Many thanks.
How do you backup apps? I know they'll appear in the download list but I'll rather not have to redownload them all, plus I have a few not from the marketplace. I've read that during a factory reset even apps which are apparently "saved" on the SD card are removed because they're not 100% saved onto it. So if you know of a way to back them up I would be most grateful.
Thanks for the Android Assistant.apk too, I'll be sure to look into that! Though I always thought anything that force closed apps wasn't always good - I previously used Task Killer and removed it after being told it could be the route of a force close email app issue I was getting.
Edit: Just got back home and during the journey my phone had frozen!! I had hoped it was a space issue but I've not downloaded any new apps and have even removed some during the day. So my previous thought that this was some how connected to storage on my phone must be wrong. So what on Earth can it be? It's not constant, in fact, like I said I've had this phone for 9 months give or take and it's been fine. So why now and why only sometimes does it freeze?
Click to expand...
Click to collapse
yes freezing also happens when there is very low phone free memory. when ur apps get filled in phone and keep on decreasing its memory, it is more likely that ur phone gets freezed. its always better to keep a 30MB free phone memory. remember data and cache also use phone memory, so the free memory will be generally unpredictable with minor errors. have u got any idea of a windows pc freezing. a windows pc freezes if there is some errors in registry. that is the reason why i have suggested u to make factory reset first to eliminate the software issues.
u asked me a solution to backup ur apps, right.
firstly i wanna introduce u about the backing up of applications.
android applications will be in the .apk file format and u know this. this .apk file is an installable archive just like .exe of windows OS. opening the .apk files from a file manager installs the program files of that application. but when u download the applications from android market, u will not get the .apk files. the android market installs the program files directly. but we can still create an .apk file from these program files and app managers will do that function. both the files im attaching u below will do that function.
here im attaching u two applications (.apk files)
one is APP CONTROL. i recommend u to use this. it can be used with android assistant installed. both of them work fine. the APP CONTROL version i gave u is an older version and is a full version. A newer version of APP CONTROL is available in the android market, but it is not free. so i strongly recommend u to use this. it has a great feature to backup all ur apps at a single click. the apps backed up by it will be saved as .apk files under the path
MEMORY CARD/backups/apps
i recommend u to back up all ur phone and mem card apps at a time with a single click. explore this APP CONTROL.
i dont want to give a detailed explanation of the other file ANDROID APP MANAGER, because i wont recommend u to use this. im just attaching u this because of only one reason, that APP CONTROL is presently not a full version. using of it is entirely at your personal intrest.
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Idavoll said:
I took your advice and did a factory reset - backed everything up so it wasn't as painful as I first thought it would be. Managed to reinstall everything and so far so good (touch wood) but the original issue was sporadic and so only time will tell.
I have noticed since the reset that my phone memory, which was 50mb before, is now 100mb. So hopefully this will mean that I'm not forced to limit what I download.
Such a shame the Wildfire doesn't have more memory
Thanks again for the help and I'll post if the issue occurs again.
Click to expand...
Click to collapse
that 50 MB and 100 MB may be due to app memory + cache memory. if u have interrupted the download android apps from market, and have every downloading app partly downloaded and interrupted. then that partly downloaded apps go to the cache memory of MARKET application. u can try and check this.
similarly there will be cache memory for every application. i expect all those cache memories got built up and ate 50 MB of ur phone memory. if it is so, it says that how vigourously u have used ur phone regarding applications.
these cache memories wont get cleaned just on restrating phone, and u should manually clean them either through the phones inbuilt process or through the applications having keywords of cache cleaner.
there is somewhat that i dont like in android apps. which is the application doing extra functions other than its name. now a days, u can see many file managers in android market. and those file managers suppose to have the fuction of explorer of android file system. but they will have additional features like combined app manager, cache cleaner, uninstaller, installer.
this makes the different applications conflict with each other and slow down the os. thats the thing i hate here. i have to choose priority in apps, and sometimes need to avoid nice apps due to that reason.
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Idavoll said:
Well, my phone has just froze again Sent an email to HTC (already had an email chain going with them so I just updated my ticket) and asked them what to try next.
On the plus side at least they won't keep telling me to factory reset!
Click to expand...
Click to collapse
HOPE U HAVE ELIMINATED THE SOFTWARE ISSUE
OK. hope the phone froze without even single app being installed.
suppose if the freeze was a software issue, then u have backed up the app causing freeze. let us think this like a virus. if u had reinstalled that app again, ur phone is likely to freeze again.
i haven't heard of virusses if android os, but i have seen many antivirus programs for android. even the great kaspersky recently added its support for android. the existance of antivirus programs proove the existance of virusses.
so, try to remember if u have installed any backed up app frm mem card.
Im personally guessing that ur phone freeze was not a software issue. ur phone might be having hardware issues.
giving to a service centre might solve the problem, but im not pretty sure. and moreover, if they update ur phone to froyo, u cant even root. (i dont remember what ur phone is on now). and even u cant make those service centre guys see ur problem, as u dont know when it freezes. i expect, what all they are gonna do to ur phone is factory reset, or reinstall the os.
I have a stock (2.2) HTC Desire that is reporting it is "Low on Space", the phone storage is 12.90MB. I know this means I wont be able to store further apps but is there any problem if I just continue to use the phone in this state?
As I only use it as a spare phone I dont really want to start rooting it, all the apps that can be moved to SD have been and im unlikely to want to add any further apps.
As im happy with the phone as it is can I just continue to use it as it is, Low on Space? Im sure I read somewhere that while the phone is showing Low on Space there are some things that wont work. Is there anything I might need to worry about?
Many thanks in advance.
It's not a problem for the phone stability to have low free internal memory.
I had the low memory icon in the notification bar for several months before I rooted it.
The disadvantage is that as you said you can't install or update the apps.
However, I think rooting is now pretty easy and secure for Desire.
There is no problem, but you can't install new app or update it.
Furthermore some app don't make the sync due to low space. (many times ago I've this problem with gmail app)
Start the root and install a new brand rom like Cooldroid V3 and you will resolve your problems
Tom
Thankyou for your replies.
I have removed 2 apps that I hardly ever use, but I have left their backups in Astro, so I can re-install if needed. My phone memory now shows 15.9mb. As a result of the helpful advice I wont worry if I get the Low Memory warning again..so long as the phone remains stable, which it has been up to now.
Now I just need to pluck up the courage to root and put a custom rom on it....
I was wondering if you have tried the following? http://forum.xda-developers.com/showthread.php?t=1037619&highlight=move+apps+to+sd+without+root
I was able to avoid rooting for a long time using this method. If you can pluck up the courage and find the time, rooting is definitely better in my opinion because it is a more permanent solution. It's not that difficult if you read a lot (then read some more and then even more), and no-one could have been more of a noob than I.
ruggs1234 said:
I have a stock (2.2) HTC Desire that is reporting it is "Low on Space", the phone storage is 12.90MB. I know this means I wont be able to store further apps but is there any problem if I just continue to use the phone in this state?
As I only use it as a spare phone I dont really want to start rooting it, all the apps that can be moved to SD have been and im unlikely to want to add any further apps.
As im happy with the phone as it is can I just continue to use it as it is, Low on Space? Im sure I read somewhere that while the phone is showing Low on Space there are some things that wont work. Is there anything I might need to worry about?
Many thanks in advance.
Click to expand...
Click to collapse
Its a case of buy a new phone or root. Once you hit low memory you will be forever plagued by it even if you uninstall a few apps as data just keeps building up elsewhere. You might buy yourself another 3 or 4 months by uninstalling all the updates for the sock apps such as flash, search, facebook, youtube, etc. I was in the same situation but then bit the bullet and rooted - not too hard as long as you follow the instructions. I now have 900mb free for apps and I reckon at least another year or so of life added to the phone
I've been getting an external storage is low warning after downloading apps on google play. When I go to settings and check my storage space it shows that I'm not even close to being low. Has anyone else been having this problem?
Sent from my SM-N900T using Tapatalk 4
Yes, I have seen it only once. It happened when downloading multiple apps.
Sent from my SM-N900T
Hope it's just a fixable bug and won't cause any problems down the line.
Sent from my SM-N900T using Tapatalk 4
After this notification all my app updates fail to install!
Mexyl33t said:
Yes, I have seen it only once. It happened when downloading multiple apps.
Sent from my SM-N900T
Click to expand...
Click to collapse
I'm seeing the same thing, but not just once. For the past couple of weeks (since mid-October or so) this is happening every time I run Play Store update (which I have set not to occur automatically, but it makes no difference even when I change it back).
More importantly, once external storage reports it is in the range of 1 MB or so, every app thereafter dutifully downloads and then fails to install with error message: "Couldn't install on USB storage or SD card". Both "USB storage" (internal to phone but treated like a USB device) and SD card are multi-GB, and there is plenty of room. Still, no installation! :crying:
As I said, I have never saw this happen before the last couple of weeks.
Based on the limited info thus far on this little thread here, I'm not so sure it is my device or apps at all. Still, I will share what I did prior to finding this thread in the hope that it will help others and perhaps give clues to a skilled dev out there. :fingers-crossed:
At first, I thought it was something about my particular device/setup, which I find is almost always the case. Here are my basic particulars:
Droid Incredible "dinc", rooted, security OFF, with Tiny's mod of CM 10.1 (Jelly Bean 4.2.2), plus Tiny's ext4all patch to expand internal memory space to about 748MB.
My internal memory is getting a bit low despite moving most apps to SD card but it is still respectable:
"settings-->apps-->all" reports 200MB "internal storage" free, while Titanium Backup Pro summary for "internal" reports 249MB free.
(Can't quite figure why there is a difference in the numbers, but in this case it shouldn't matter.)
The only other significant recent additions of apps is that I purchased and installed the full version of "Air Control" game on 29 Sept. and purchased a 1-yr sub for Avast Mobile Security (AMS) on 3 Sept. The problem came about some time later, but Air Control's apparently forced presence in internal storage (see workaround #2 below) and AMS's involvement in scanning every app installation may be contributing factor(s).
As far as I can determine from Avast support resources, AMS scanning cannot be turned off temporarily and would have to be fully uninstalled, which is also not very easy on a rooted phone. So I have thus far left that stone unturned!
Maybe this bug is caused by Google Play Store client app or the Google online system? I followed the troubleshooting steps on the "known issues" Google Play Store page -- click on "Contact Us" to launch the troubleshooter and select "Download Unsuccessful":
Google Play Store support page
1. Clearing Google Play and Download Manager data caches alone made no difference.
2. Doing #1 AND rebooting my device did allow successful "update all" multiple installations.
3. Remounting SD Card was suggested, but I have not tried that option as yet. Maybe it would help?
Prior to tweaking the Play Store app (which may be all that is really needed), I found a couple of other workarounds that at least allow me to update my apps with a minimum of fuss -- no rebooting or labourious individual cache clearing required! Maybe these will help others, too:
1. Installed AVG Cleaner app that makes it easy to clear cache from download history + app caches in one swoop. It seemed to make a difference with some but not all of the smaller apps (<5MB), but no go with larger apps like Twitter and Chrome (>5MB). Not absolutely certain this tweak is really doing anything to help out this situation.
2. Uninstalled the game "Air Control" paid version that stubbornly refuses to be moved to SD Card. Titanium Backup Pro (TBP) says it moves it, but in fact it does not. At least some large chunk of it remains in internal storage. Once I uninstalled Air Control using TBP, I was able to install all updates, BUT ONLY MANUALLY (i.e. one at a time) in Play Store. Auto-updating and "update all" in Play Store continued to fail, whether the low external storage warning appeared or not.
3. I searched the web to see what fixes I could find, and came up with a recommendation for Lucky Patcher (LP), which reportedly can remove all traces of a misbehaving app through its "Troubleshooting" process.
Here is where I found this recommendation (see under "Option 1"):
How-to-fix-insufficient-storage-available-error-on-android-phones
I am now aware that LP is warez and does some pretty nasty things to crack security on apps (definitely not what I want to do -- I pay developers when they ask for it and am happy to support them!). :angel: I just wonder if LP's less nasty function of app cleaning would resolve this current issue. I actually haven't tried using LP yet in any respect.
Better yet, is there some other less potentially destructive app than LP or some other tweak/procedure that will fix this bug/issue?
As I said earlier, I have not taken the step of uninstalling Avast Mobile Security since it is so involved on a rooted Android.
Hoping there is a skilled dev or two out there who can tackle this one, or at least evaluate the workarounds and tweaks listed here. :fingers-crossed:
Autokiller Pro seems to help
Installing AutoKiller Pro (the paid version) and activating all the tweaks seems to end the problem.
I have had one forced reboot since setting up this app's tweaks, but this happens occasionally anyway, so unless it becomes a more common occurrence, I will not blame the app.
I have never recommended a particular app on XDA before, and I absolutely have no financial or other interest in the app or its dev.
It just seems to work, and all the manual workarounds recommended in my previous post are no longer required. I also do not waste time downloading app updates that the system refuses to install.
Try the free version first if you like, but I found that the tweaks that take effect with the Pro version are the key.
Has something to do with Android 4.3. It happens on my Nexus 7 also.
I would guess it is a TRIM bug. Perhaps the storage is not handling trim correctly.
sent from my sm-9005.
The Dreaded "android.process.acore has stopped" Error: Is there a Master List of....
So I got this error withing hours of first turning on my new Galaxy Note last night, and I just figured it was because I disabled an app I shouldn't have. So I reset to factory settings, and everything was fine. Fortunately, I'd saved most of my big media to the SD card.
Today, I got the error again. This time, after wandering the Internet for a while, I was (very haltingly) able to get rid of it by clearing the "Contacts Storage" cache.
Looking online, there are apparently three apps people suggest clearing the cache for to get rid of this error. So, the logical thing to do would be to disable all three apps to prevent the error from ever popping up in the future? The three apps are:
Contacts
Contacts Storage
Downloads
I don't believe I ever make use of any of them, except maybe the Downloads app, depending on how it works. When I download something from Chrome, for example, I always use the ES Downloader w/ ES File Explorer.
So--my question is this: are these three apps safe to disable? And a related question: is there a master list somewhere of the various pre-installed apps Samsung put onto the Note 2014 that are safe to disable? With no app windows active, my note idles with 47% RAM usage which seems excessive to me, and I'd also like to minimize the chance of future errors like the android.process.acore thing.
Of course, I'm also an idiot, so it's entirely possible that the best course of action for me is to just stop talking, stop messing with apps, and just leave everything as-is.
Arsene_Lupin said:
Of course, I'm also an idiot, so it's entirely possible that the best course of action for me is to just stop talking, stop messing with apps, and just leave...
Click to expand...
Click to collapse
Yes, why not? And I will not say that you or someone else here is an idiot but I never understand this cleaning and killing. I mean like you see, your tablet becomes only instable. And there is really no lag of memory. The note has mostly 3GB which is more then most high-end phones have today and enough. And when the note use this memory then be happy because then the resources are perfectly used.
So, why removing stuff when you can't use the free space?
PS. I never got this exception and I use all 3 apps.
My understanding is that the error is caused not by the app per second, but the update process. Like the data gets corrupted somehow.
Anyway, as for why I want to do this, my understanding is that all of these pre-installed programs are constantly running in the background... which means they're consuming battery power. By disabling some , if I can, I hope to maximize battery charge.
I had that error on boot when installed gravitybox xposed module, just ignore it.
I was able to get rid of the error after several resets, but I'd still like to disable some of these background apps to improve battery and free up some ram.
I thought for sure I saw a master list thing here, somewhere, but the thread must have had some weird title or something because I haven't been able to find it again.
Arsene_Lupin said:
I was able to get rid of the error after several resets, but I'd still like to disable some of these background apps to improve battery and free up some ram.
I thought for sure I saw a master list thing here, somewhere, but the thread must have had some weird title or something because I haven't been able to find it again.
Click to expand...
Click to collapse
Here you go:
http://forum.xda-developers.com/showthread.php?t=2514703
Sent from my Nexus 4 using Tapatalk
22sl22 said:
Here you go:
http://forum.xda-developers.com/showthread.php?t=2514703
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
That's not it. It was a list of apps that could be safely disabled via the app manager, no rooting necessary.
Hi XDA,
First time posting so sorry if I'm missing anything.
I have had my OP 9PRO since this summer and have absolutely loved it so far however some time ago I had some problems with updating the phone as it appeared that update would never download. But after that, recently my phone just informed me that the phone is basically full which I'm suprised by as i do have a lot of photos on there, but no movies or anything anymore.
Is it possible that the updates actually HAVE downloaded and are chilling somewhere taking up space in a folder I cant easily see?
My phone is rooted so if i downloaded that update 10X, its about 30GB extra of storage probably.
Attached are 2 screenshots, 1 of the storage overview and 1 of the app storage overview as it says there's about 55 Gigs in there.
Thank you guys in advance!
I'm attempting to bump this topic, maybe someone can help me with this
1. Screenshot, shows how much a app (cache and data) use.
2. Screenshot, how much space is occupied.
I cant see any bug. 119 of 128GB is correct. If i calculate right, u are using 118.66GB
The app is old, but it works without any problem: https://www.apkmirror.com/apk/ivan-volosyuk/diskusage/diskusage-4-0-2-release/
RheinPirat said:
1. Screenshot, shows how much a app (cache and data) use.
2. Screenshot, how much space is occupied.
I cant see any bug. 119 of 128GB is correct. If i calculate right, u are using 118.66GB
The app is old, but it works without any problem: https://www.apkmirror.com/apk/ivan-volosyuk/diskusage/diskusage-4-0-2-release/
View attachment 5488577
Click to expand...
Click to collapse
Hi Rhein,
Thanks for your reply. this is the result from that app. As you can see, its simply the "media storage "app"" using all the 30GB of space that I am "missing". Would you know what could be causing it?
Thanks so much
I quote Joeeye from the Samsung forum, where someone else had the same question about "media storage"
03-04-2021 02:49 PM - last edited 03-04-2021 02:55 PM ) in
Galaxy S21 Series
Media storage will just be a system app which monitors and reports all media data on your phone, ie camera video and photos, music, movies etc. You can't wipe it as it's an in built system app which isn't really taking much space. The 70GB I assume is an amalgamation of all your media files on the device.
Click to expand...
Click to collapse
Media Storage consumes a lot of data
Hi, I realized that a Media Storage app consumes a lot of data - almost 70GB! I have no idea, what exactly it is. I googled and it should be some new system how to work with storage for applications but... which is inside, which application uses it so much and how can I reduce the amount of...
eu.community.samsung.com
or here
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com
I also found this:
The OnePlus Media Storage app is taking up too much damn storage, and no one knows why
Gobbling up over 100 GB on some people's phones
www.androidpolice.com
OnePlus 9 Pro 128GB, also storage problems.
I've read multiple topics about this issue and the only thing that works temporarily is to completely reset the phone to factory settings (wipe all data).
Tried the following things:
- Clear recently deleted files from gallery (not much there since update)
- Wipe Cache
- Wipe Data (full reset)
See attached screen shot of my system storage taking up too much space. I'm not feeling like wiping my phone every couple of months...
Any ideas to solve this bug?
Florissilfhout said:
OnePlus 9 Pro 128GB, also storage problems.
I've read multiple topics about this issue and the only thing that works temporarily is to completely reset the phone to factory settings (wipe all data).
Tried the following things:
- Clear recently deleted files from gallery (not much there since update)
- Wipe Cache
- Wipe Data (full reset)
See attached screen shot of my system storage taking up too much space. I'm not feeling like wiping my phone every couple of months...
Any ideas to solve this bug?
Click to expand...
Click to collapse
Other people had this happen a long time ago they fixed it by using the msm tool
It will wipe your data you have so backup first
I used the MSM Tool and went completely back to stock. System storage (after restoring backup) is now on 8,8 GB. I will have to see if it stays there... Thanks for the suggestion.
EDIT:
Addition, I went to 11.2.4.4 from MSM, to 11.2.10.10 through OTA.
Is there any other solution except of using MSM Tool ? I just did factory reset recently, I'm not willing to do that again...
Thank you.
BTw, not good...
https://forums.oneplus.com/threads/...f-storage-how-do-i-solve-these-issue.1518111/
https://forums.oneplus.com/threads/system-storage-issue.1533556/
https://forums.oneplus.com/threads/system-storage-issue.1509797/
https://forums.oneplus.com/threads/...how-188gb-any-solution-to-restore-it.1482320/
https://forums.oneplus.com/threads/storage-capacity-easily-getting-full.1474036/
https://forums.oneplus.com/threads/system-using-31-gb-space.1534439/
Yeah I found those topics as well.
In the meantime, my system storage has increased to 11GB (which would be within normal operating limits).
May I ask you how you have performed backup and restore? I don't believe there is some hassle free solotion...
I went old school:
Hooked my phone up to my computer with USB cable and file transfer; copied the folders Downloads, DCIM, and some other folder I thought important (Telegram for instance). For WhatsApp I created a backup from within the app to Google Drive. For phone settings I used the Backup&Restore function from Settings - System - Backup.
Oh and maybe make screenshots of your Home Screen pages, so you know which app (shortcut) you had where.
So no hassle free solution unfortunately.
Florissilfhout said:
I went old school:
Hooked my phone up to my computer with USB cable and file transfer; copied the folders Downloads, DCIM, and some other folder I thought important (Telegram for instance). For WhatsApp I created a backup from within the app to Google Drive. For phone settings I used the Backup&Restore function from Settings - System - Backup.
Oh and maybe make screenshots of your Home Screen pages, so you know which app (shortcut) you had where.
So no hassle free solution unfortunately.
Click to expand...
Click to collapse
Is it fixed after the reset? Currently i have 60GB++ system
I did the same thing and it did fix it, i can recommend doing it.
I feel as if it's still increasing slightly, but less after the last update. I think 17GB for system is quite a lot, especially when there's also 17GB for 'other'?
I was just thinking the other day that I should perform the reset once more on this firmware version but you know... it takes time and effort.
You could try running SDMaid with root permissions and see if that clears things up.
I don't have it rooted anymore, just in case that was the issue. So that won't work for me unfortunately.
Florissilfhout said:
View attachment 5639123
I feel as if it's still increasing slightly, but less after the last update. I think 17GB for system is quite a lot, especially when there's also 17GB for 'other'?
I was just thinking the other day that I should perform the reset once more on this firmware version but you know... it takes time and effort.
Click to expand...
Click to collapse
So this is weird... Just checked the size again and it has dropped down to 1,61GB!
Haven't done anything special. Rebooted the phone approximately 38 hours ago, nothing else.
linus tech tips uploaded a video about it.