Good Night, some good soul to help me on the Mi A2 Lite, before upgrading to the Pie its battery lasted up to 40 hours, today it lasts no more than 4 hours / day, as I do a lot of use of the device I have to recharge it, it 02 or more times a day. Would anyone know of any solution to this? He is losing 3% of battery every 5 minutes, that is, in 1 hour he loses 36%, lasting at most 3 hours. The eight processor cores are constantly in 2016 Mhz, I no longer know what to do to try to solve the problem
Did you reset after the upgrade from Oreo to Pie? You might want to install AccuBattery to pinpoint the possible cause.
Sent from my Mi A2 Lite using Tapatalk
how to reset after updating the oreo to the pie ?? Could you explain me better ???
tkirkwood said:
how to reset after updating the oreo to the pie ?? Could you explain me better ???
Click to expand...
Click to collapse
Dear Tkirkwood,
Good Day !
Steps Are Given Below.
1 - Setting
2 - Reset Options
3 - Erase All Data (Factory Reset)
Also You Can In Attached Snapshots.
Have A Nice Day.
Thanks,
MUHAMMAD Asif Qasim
I did the hard reset as explained, but the battery drainage is something very strange, since without use it has already dropped 32% one hour after being recharged.
tkirkwood said:
I did the hard reset as explained, but the battery drainage is something very strange, since without use it has already dropped 32% one hour after being recharged.
Click to expand...
Click to collapse
Maybe you have an app installed which had bad update recently. Track usage without installing any apps, just the clean os.
Sent from my Mi A2 Lite using Tapatalk
May I aware you about a fingerprint scanner bug that is supposed to be causing this issue. Are you having trouble with the fingerprint unlocking? I had an at some poit it showed a message as if the hardware was unavailable. Since I've hard reseted the phone, the scanner was back to life, but sometimes is simply doesn't unlock and I have to use the pin. Many users say that the fingerprint keeps persistently alive and using every core of the processor, causing battery drain. I do not have this problem, but maybe you would like to google it.
tkirkwood said:
I did the hard reset as explained, but the battery drainage is something very strange, since without use it has already dropped 32% one hour after being recharged.
Click to expand...
Click to collapse
Hello Dear Tkirkwood,
Hope You Are Doing Good !
I Am Very Sorry That, You Have Done Factory Reset And You Are Still Facing Issue.
You Can Flash Stock ROM
1st Download MIFlash Tool & Latest Stock ROM From MIUI Forum. Then Unlock Bootloader And Flash It With The Help Of IMFlash Tool.
Please Note That This Method Will Erase Your Data So Backup First.
Link For Unlocking Bootloader.
https://forum.xda-developers.com/mi-...asing-t3878453
Link For Latest Stock ROM.
https://en.miui.com/download-354.html
Link For MiFlash Tool.
https://en.miui.com/thread-345974-1-1.html
In Addition To That 1sr Reset Your Mobile And Do Not Install Any App, Just Check Battery Performance. If Issue Still Exists Then Go Ahead For Above Mentioned Method. After Successfully Ported Stock ROM Then Just Check Battery Without Installing Any App. If Its Okay So Enjoy. If Battery Performance Doesn't Good Then You Should Have Changed The Unit Battery.
Greetings !
Thanks,
MUHAMMAD Asif Qasim
My smartphone is still under warranty, I contacted the store that sold me, they asked me to post it so that it could be analyzed, they suspect that it is a battery addicted, I doubt it very much, because in previous moments like I said, before the update to the torta it lasted almost a day and a half of charge without much use and with use it lasted all day, I'll send it, if you do not give me a solution, try the suggestions offered by you, regarding the digital sensor is not.
You could try this after the baterry is charged and with the charger still plugged in, keep vol and vol down plus power pressed for at least one min, all snapdragon cpus have this feature but whether xiaomi have messed with it who knows, supposed reset battery stats, after a around say 40/50 seconds wait for the longest power off cycle before you let go.
Good evening, after sending my Mi A2 Lite to the technical assistance came the first opinion that the battery was "swollen" and that they would replace it with a new one, as I researched, batteries addicted or "swollen" are not covered by the warranty of the phone what left me with a big doubt, is this even the problem of my smartphone ??? Well, he returned from the assistance last Friday and to my surprise, putting him on the load off, he did not hit 100% load, always stopping at 97%, I made two other loads with him on and at most 96 % of load, I am with more doubts, some say they can be bugs, others advise me for the request to change the device, I do not know what to do ....
Good evening, after sending my Mi A2 Lite to the technical assistance came the first opinion that the battery was "swollen" and that they would replace it with a new one, as I researched, batteries addicted or "swollen" are not covered by the warranty of the phone what left me with a big doubt, is this even the problem of my smartphone ??? Well, he returned from the assistance last Friday and to my surprise, putting him on the load off, he did not hit 100% load, always stopping at 97%, I made two other loads with him on and at most 96 % of load, I am with more doubts, some say they can be bugs, others advise me for the request to change the device, I do not know what to do ....
tkirkwood said:
Good evening, after sending my Mi A2 Lite to the technical assistance came the first opinion that the battery was "swollen" and that they would replace it with a new one, as I researched, batteries addicted or "swollen" are not covered by the warranty of the phone what left me with a big doubt, is this even the problem of my smartphone ??? Well, he returned from the assistance last Friday and to my surprise, putting him on the load off, he did not hit 100% load, always stopping at 97%, I made two other loads with him on and at most 96 % of load, I am with more doubts, some say they can be bugs, others advise me for the request to change the device, I do not know what to do ....
Click to expand...
Click to collapse
You maybe could try battery calibration, using an app from playstore
Batteries are not digital. 100% is a guess. If you get over 95% that's effectively full. It may not even charge from there to avoid overcharging the cells.
Bad batteries can happily report 100%, then quickly drop when you put load on them.
Related
This battery drain issue is really annoying. I have tried absolutely everything to fix it. Except unlocking bootloader and rooting. I shouldn't have to do that to get what the phone is capable of.
I sold my previous phone which was an Alcatel idol 3. Not a bad phone, just a little leggy. The battery in that phone was a 2900mAh, it lasted 2 days easy!!
This ZenFone 2 has better specs and a slightly bigger battery and I can't make it 10 hours, a lot of other users who also bought the phone have the same issues. Android OS battery drain.
I have 5 days before I can return the phone to the store ( I'll get charged a 10% restocking fee, which I should send the bill to ASUS)
Can anyone from ASUS tell me what's going on regarding a fix?? Update??
Would making a video about the issue help. ( I have access to some big name youtubers, phone reviewers) it might not help your sales though.
Thank you,
From a guy who feels himself and many others have wasted there money.
markdexter said:
This battery drain issue is really annoying. I have tried absolutely everything to fix it. Except unlocking bootloader and rooting. I shouldn't have to do that to get what the phone is capable of.
I sold my previous phone which was an Alcatel idol 3. Not a bad phone, just a little leggy. The battery in that phone was a 2900mAh, it lasted 2 days easy!!
This ZenFone 2 has better specs and a slightly bigger battery and I can't make it 10 hours, a lot of other users who also bought the phone have the same issues. Android OS battery drain.
I have 5 days before I can return the phone to the store ( I'll get charged a 10% restocking fee, which I should send the bill to ASUS)
Can anyone from ASUS tell me what's going on regarding a fix?? Update??
Would making a video about the issue help. ( I have access to some big name youtubers, phone reviewers) it might not help your sales though.
Thank you,
From a guy who feels himself and many others have wasted there money.
Click to expand...
Click to collapse
I have a feeling that you have a CN sku with WW rom... Am I correct?
I bought it from a store in Canada, I live in Canada, I know it's a ww Rom, what does the cn stand for
Are you running the latest firmware and are you using Google Fit at all?
Yeah running latest updates I'm not using Google fit
Do you still get a battery drain when you use a different launcher? Ie. Nova launcher?
Do you have SD card inserted? I can't use SD card since before mediascanner finishes (500 songs on SD), all battery is drained or phone crashes and gets stuck in bootloop ... Also the mediascan clogs I/O and phone is so unresponsive that I can't turn screen on once scan starts. Removed SD card and phone works again.
To help improve battery life please ensure to turn off 'Wifi Scanning always available.' To do this go to Apps/Settings/WiFi Settings/Advance Settings(menu in upper right corner)/Scanning always available/ turn Off. Please also see the following information showing 8 ways to extend the ZenFone 2 battery Life. http://www.asus.com/us/support/FAQ/1012981/
Please also see the troubleshooting methods provided in a ZenUI app called ASUS Support/Assistance/Battery/Battery drains fast. If still no improvement with battery then we recommend updating the firmware to the latest version. After firmware is applied we recommend performing a hardware reset including wipe cache partition. For hardware reset/wipe cache partition instructions please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely,
ASUS_USA
[email protected]
I have the latest software, I'm waiting for the software fix which you guys need to provide.
I've done everything you suggested, already, nothing is working , its clearly a software bug.
What would make things easier, is if you just admitted there is a software bug, so people who have spent there hard earned money on your product would have some hope that a fix is in the works. Be honest and tell us.
My Asus phone is turned off as of today and in the box, I instead am using an Alcatel Idol 3, which is a joy to use, especially 2days battery life, with no Android OS battery drain!!
Not all Zenfone 2 have this issue. The one I am currently using can last for a few days on standby with firmware WW_2.19.40.22.
There was a new firmware released today WW_2.20.40.58
Sincerely
ASUS_USA
Asus_USA said:
Not all Zenfone 2 have this issue. The one I am currently using can last for a few days on standby with firmware WW_2.19.40.22.
There was a new firmware released today WW_2.20.40.58
Sincerely
ASUS_USA
Click to expand...
Click to collapse
Of coarse your going to say that, you work for ASUS
I just checked. there is a new version
Sent from my ASUS_Z00AD using XDA Free mobile app
My ZenFone 2 heated up extremely a week ago while sitting on standby on my night stand. It has drained 75% in 7 hours. Since then the battery life is terrible. I am going to perform a radiotherapy and see if that helps. Most of the day I am using my 2 year old M7 which lasts the whole day with moderate to heavy usage. If the reservoirs not improve things I will contact Asus and see the next course of action. My phone is up to date as far as firmware is concerned.
Sent from my ASUS_Z00AD using XDA Free mobile app
markdexter said:
Of coarse your going to say that, you work for ASUS
Click to expand...
Click to collapse
He is right, though. Battery seems to be a mixed beg for some reason? My phone was fine in .20... Buuut I upgraded it anyways to ParanoidAndroid.
Just doing a factory reset on mine and it has been on (erasing) format least 5 minutes. Is this normal.
Sent from my HTC One using XDA Free mobile app
quicksilver53 said:
Just doing a factory reset on mine and it has been on (erasing) format least 5 minutes. Is this normal.
Sent from my HTC One using XDA Free mobile app
Click to expand...
Click to collapse
yeah, takes longer than expected
I would say that 30 minutes is asking time to be stuck on erasing.
Sent from my HTC One using XDA Free mobile app
Well, AI brought my phone to work last night and got it back into recovery and wiping status. It took about 45-50 minutes before it shut off. Then I powered it back on which brought it back to wiping. It hung there for a minute and the went to the set up screen. That is the longest I have even seen a phone perform a factory reset. Will go through the setup later. Thanks Frank for your long to how to do this.
Sent from my HTC One using XDA Free mobile app
I was having really bad battery drain. Flashed CM 12.1 on it and it's been amazing since. Scored 48273 in Antutu and battery is lasting forever. Unplugged at 6am this morning, it's 4pm now, been using it with full brightness all day, I'm a heavy user. 45% still left.
brianhill1980 said:
I was having really bad battery drain. Flashed CM 12.1 on it and it's been amazing since. Scored 48273 in Antutu and battery is lasting forever. Unplugged at 6am this morning, it's 4pm now, been using it with full brightness all day, I'm a heavy user. 45% still left.
Click to expand...
Click to collapse
It's a shame that you have to flash different software just to be able to get full use of the phone.
The amount of bloatware that came with this phone is probably the worst I've ever seen!!
So Just to announce where I am coming from, I am a Sony fan for the past 4 years, Had the Z2 and was totally blown away by the battery life it offered. Then I got the Z5P and even though the battery performance was nowhere near the Z2 I still got through an entire day with it without issues so I was happy.
Then came the Nougat update and all hell broke loose. I am literally getting just 6 hrs of battery life since the update. And even when it is idle it still drains battery like atleast 2 percent every hour.
Also the charging is very slow. I have a quick charger that used to take the battery life from 0 to 20 in atleast 10 - 15 mins. But now it actually drains the battery if I am using the phone while charging. And yes I have switched off the battery optimization option.
Any help will be appreciated even if it is just a confirmation that I am not the only one having this issue, which will at least let me know that it is not just my phone.
There must be some process with corrupted data after de update which is constantly executing something. I recommend you to do a full wipe, factory reset
Enviado desde mi Xperia Z5 Premium mediante Tapatalk
ifilgud said:
There must be some process with corrupted data after de update which is constantly executing something. I recommend you to do a full wipe, factory reset
Enviado desde mi Xperia Z5 Premium mediante Tapatalk
Click to expand...
Click to collapse
Oh did not know this could happen. Will definitely try doing a full wipe and see how things go! Thanks a lot!
I never fully trust OTA updates, because it keeps all the applications data and some special case of your current configuration maybe is not "converted" to the new version and causes the programs to behave weird. Have you looked at the battery usage? Maybe you find the process which a huge % of battery eaten, and just wiping that app data is enough
ifilgud said:
I never fully trust OTA updates, because it keeps all the applications data and some special case of your current configuration maybe is not "converted" to the new version and causes the programs to behave weird. Have you looked at the battery usage? Maybe you find the process which a huge % of battery eaten, and just wiping that app data is enough
Click to expand...
Click to collapse
Thanks for the reply! Yeah I looked at the battery usage stats and no specific app is draining more than 2 percent of the battery over a charge. The only things that have taken most out of the battery are 1. The Screen On Time which is to expected and 2. The Idle Phone which takes around 15% consistently in every charge.
adya_2505 said:
So Just to announce where I am coming from, I am a Sony fan for the past 4 years, Had the Z2 and was totally blown away by the battery life it offered. Then I got the Z5P and even though the battery performance was nowhere near the Z2 I still got through an entire day with it without issues so I was happy.
Then came the Nougat update and all hell broke loose. I am literally getting just 6 hrs of battery life since the update. And even when it is idle it still drains battery like atleast 2 percent every hour.
Also the charging is very slow. I have a quick charger that used to take the battery life from 0 to 20 in atleast 10 - 15 mins. But now it actually drains the battery if I am using the phone while charging. And yes I have switched off the battery optimization option.
Any help will be appreciated even if it is just a confirmation that I am not the only one having this issue, which will at least let me know that it is not just my phone.
Click to expand...
Click to collapse
after updating to .372 , i learned from internet that this build has battery draining issues. ( i never faced any )
after updating to .376. , the phone is as steady stable as my other xperias (btw z5p is my 6th xperia )
now there is however a catch.
1. if you updated on OTA , this means the update of 1.2gb via ota only replaced certain files from .305 to make it .372 build (android 6 to 7) --- such OTA updates USUALLY ends up having problems (in general) with battery draining issues. Such problems i personally faced during updating from honeycomb to ics. - in short whenever update is available; always install FRESH
2. if your bootloader is locked then use xperia companion to install fresh after wiping all data. (makebackups)
3. if your phone is not rooted then try disabling all un necessary apps under Apps section.
----
Trivia
You cannot compare Z5p with predecessors like Z3/Z2/Z1 and Z since
1. they were always smaller in screen size / resolution and were not 4k
2. They stops at Android 5 / 6 as their last builds and battery life was awesome w.r.t consumption
.
.
.
YasuHamed said:
after updating to .372 , i learned from internet that this build has battery draining issues. ( i never faced any )
after updating to .376. , the phone is as steady stable as my other xperias (btw z5p is my 6th xperia )
now there is however a catch.
1. if you updated on OTA , this means the update of 1.2gb via ota only replaced certain files from .305 to make it .372 build (android 6 to 7) --- such OTA updates USUALLY ends up having problems (in general) with battery draining issues. Such problems i personally faced during updating from honeycomb to ics. - in short whenever update is available; always install FRESH
2. if your bootloader is locked then use xperia companion to install fresh after wiping all data. (makebackups)
3. if your phone is not rooted then try disabling all un necessary apps under Apps section.
----
Trivia
You cannot compare Z5p with predecessors like Z3/Z2/Z1 and Z since
1. they were always smaller in screen size / resolution and were not 4k
2. They stops at Android 5 / 6 as their last builds and battery life was awesome w.r.t consumption
.
.
.
Click to expand...
Click to collapse
would love to know how yous is working. tried fresh 376, 378. Tried update from 6 to 7
7 7 to 7
phone idle service kills my battery. Its all over the web, an epidemic
WildBit said:
would love to know how yous is working. tried fresh 376, 378. Tried update from 6 to 7
7 7 to 7
phone idle service kills my battery. Its all over the web, an epidemic
Click to expand...
Click to collapse
running on .376. Battery lasts 1.5 days of average use
i have rooted , debloated phone with superuser
YasuHamed said:
running on .376. Battery lasts 1.5 days of average use
i have rooted , debloated phone with superuser
Click to expand...
Click to collapse
That´s great! Can´t put my finger on it... Lots of people having exact same issue, something in common just not yet known
WildBit said:
That´s great! Can´t put my finger on it... Lots of people having exact same issue, something in common just not yet known
Click to expand...
Click to collapse
however some of friends on XDA agrees that .305 (android 6.0.1) (came out dec2016) is the BEST build ever for z5p. addressed all battery issues and it was the final build for z5p on android 6.0.1
even i am thinking to degrade my phone due to ram consumption of N is very high!
this is why xzp has 4gb ram!
I need to know. If I updated my phone to .376 and it's having this lack of battery life, DO I HAVE TO SELL IT OR DISPOSE OF IT BECAUSE IT'S LITERALLY A LOST CAUSE NOW? (P.S. I immediately did a factory reset after the Nougat install completed.)
Because apparently if you updated to this build, then returned to the last Marshmallow build, THE PROBLEM IS NOT FIXED, and reloading nougat will only make things worse. And if you updated to .378, it not only does this not get fixed, it breaks your headphone jack to boot.
Please help. I am freaking out about this battery life. I lost 60 PERCENT IN 6 HOURS OF BASICALLY PODCASTS. ?
Odeira.Oloap said:
I need to know. If I updated my phone to .376 and it's having this lack of battery life, DO I HAVE TO SELL IT OR DISPOSE OF IT BECAUSE IT'S LITERALLY A LOST CAUSE NOW? (P.S. I immediately did a factory reset after the Nougat install completed.)
Because apparently if you updated to this build, then returned to the last Marshmallow build, THE PROBLEM IS NOT FIXED, and reloading nougat will only make things worse. And if you updated to .378, it not only does this not get fixed, it breaks your headphone jack to boot.
Please help. I am freaking out about this battery life. I lost 60 PERCENT IN 6 HOURS OF BASICALLY PODCASTS.
Click to expand...
Click to collapse
Well, after all my trials I flashed MM back and everything is back to normal. The issue is with 7 so not sure what happened to your handset
EDIT: Re-upgraded once again= battery 8 hour life. Go into About Phone, Status and disable battery optimization. The handset reboots and incredibly this morning it was like the old days .
WildBit said:
Well, after all my trials I flashed MM back and everything is back to normal. The issue is with 7 so not sure what happened to your handset
EDIT: Re-upgraded once again= battery 8 hour life. Go into About Phone, Status and disable battery optimization. The handset reboots and incredibly this morning it was like the old days .
Click to expand...
Click to collapse
Maybe I'll try that. The best I was able to do was 21 hours with one bar LTE, 6 hour's sleep, and 3h40m screen on time with several hour's worth of Pocket Casts.
i confirm that on build .33 i lost my battery even on stamina mode one percent every 10 minuets over using wifi , it just keeps the battery when device is screen off -_- its horrible i didnt have this kind of problem with .253 and im wondering revert back to MM
I got my HTC 10 about 7 month ago and I was really happy with it until three or four days ago that I have no idea why my phone started to drain drastically even when I'm not using it at all.
I'm not a heavy user, I have never even installed a game.
I repeat, I was completely satisfied with the battery.
Most of days I used it for 2 days and still having 10 % remaining.
Until 3 or 4 days ago I noticed that my phone is draining way too much rapidly.
I did everything that I could think of but nothing got better.
Yesterday I reset factory the phone, and just installed less than 10 essential apps (I used to have more than 50 apps on my phone before this) and I have restricted their access to network.
Last night I fully charged it and shut everything off. No Wi-Fi, no data, no nothing. Even I turned on the power saving mode. When I got up in the morning the battery percentage was 28% while my phone used to use less than 5% during nights.
I checked battery usage details and the results were shocking:
Android OS 55%
Android system 24%
Phone idle 11%
Only 1 app had used the battery and it was:
Telegram 1%
What should I do?
This change hasn't been gradually so I'd say "okay my phone is used out and old! "
This change "just" happened. I have no idea why.
Please someone give me some advice.
socialgadfly said:
I got my HTC 10 about 7 month ago and I was really happy with it until three or four days ago that I have no idea why my phone started to drain drastically even when I'm not using it at all.
I'm not a heavy user, I have never even installed a game.
I repeat, I was completely satisfied with the battery.
Most of days I used it for 2 days and still having 10 % remaining.
Until 3 or 4 days ago I noticed that my phone is draining way too much rapidly.
I did everything that I could think of but nothing got better.
Yesterday I reset factory the phone, and just installed less than 10 essential apps (I used to have more than 50 apps on my phone before this) and I have restricted their access to network.
Last night I fully charged it and shut everything off. No Wi-Fi, no data, no nothing. Even I turned on the power saving mode. When I got up in the morning the battery percentage was 28% while my phone used to use less than 5% during nights.
I checked battery usage details and the results were shocking:
Android OS 55%
Android system 24%
Phone idle 11%
Only 1 app had used the battery and it was:
Telegram 1%
What should I do?
This change hasn't been gradually so I'd say "okay my phone is used out and old! "
This change "just" happened. I have no idea why.
Please someone give me some advice.
Click to expand...
Click to collapse
That doesn't sound right at all. I had a similar experience recently and sent it for repair, it's possible it's hardware related. Is quick charge working ?
Mine was apparently due to a corrupted OS which is odd as I did 2 factory resets and 3 ruu's prior to sending it back. It's fine now but I don't understand why the ruu didn't fix the corrupt OS.
I assumed mine was hardware related and possibly due to faulty usb port as quick charge didn't work consistently, but apparently not. Sorry to not be much help but you could try an ruu which would be more thorough than a reset ( it's quite straightforward if you find the right one for your device )
timbohobbs said:
That doesn't sound right at all. I had a similar experience recently and sent it for repair, it's possible it's hardware related. Is quick charge working ?
Mine was apparently due to a corrupted OS which is odd as I did 2 factory resets and 3 ruu's prior to sending it back. It's fine now but I don't understand why the ruu didn't fix the corrupt OS.
I assumed mine was hardware related and possibly due to faulty usb port as quick charge didn't work consistently, but apparently not. Sorry to not be much help but you could try an ruu which would be more thorough than a reset ( it's quite straightforward if you find the right one for your device )
Click to expand...
Click to collapse
Thank you for your reply.
The strangest of all is that everything JUST happened !
I mean no gradual change !
I love HTC but I'm deeply disappointed right now.
Have you tried factory reset ? If your phone is in warranty visit a nearby service center and if your phone is rooted install BBS and post dumpfile.
rajkatiyar07 said:
Have you tried factory reset ? If your phone is in warranty visit a nearby service center and if your phone is rooted install BBS and post dumpfile.
Click to expand...
Click to collapse
In his OP he says he did a factory reset.
-----
I would download accubattery app and see where your battery is at. I bought my device when it came out and I'm down to 81% unfortunately now.
Are you rooted, S-OFF or anything like that?
I would run a full wipe RUU
andybones said:
In his OP he says he did a factory reset.
-----
I would download accubattery app and see where your battery is at. I bought my device when it came out and I'm down to 81% unfortunately now.
Are you rooted, S-OFF or anything like that?
I would run a full wipe RUU
Click to expand...
Click to collapse
Gsam would most likely be the better option to see what exactly is the thing causing the battery drain
bilibox said:
Gsam would most likely be the better option to see what exactly is the thing causing the battery drain
Click to expand...
Click to collapse
Better?
Who's to say.
No reason both can't be used.
OP does say "I checked battery usage details and the results were shocking:
Android OS 55%
Android system 24%
Phone idle 11%
Only 1 app had used the battery and it was:
Telegram 1%"
Which is why I suggest to see the battery health.
I had this Mi6 for two weeks now and I'm still having the same problem with the phone. I had MIUI8 and updated to MIUI9 7.10.19 and battery drain over night is still insane. My phone drains from 100% to 20% in 8 hours when I'm asleep and everything including wifi and mobile data are turned off. I've missed work the first day I started using the phone because it died around 04:00 in the morning, saw thet from batfery usage when I finally charged it. I went in to options and found that sleep mode was off. I've turned it on for a couple of days already and nothing changed. Adding screenshots of battery usage I took this morning, phone was fully charged at 24:00 and at 08:00 it lost 80% while doing nothing.
Any help appreciated
Using MIUI9 Global developer ROM 7.10.19
Try wiping data from recovery.
Set everything up again (boring I know) and see what happens.
If it's still the same return the phone to where you bought it. Get a refund or a new device.
If a clean install doesn't help then the battery is faulty.
Contact the store / seller asap so the issue is logged with them and they are aware.
Dobsgw said:
Try wiping data from recovery.
Set everything up again (boring I know) and see what happens.
If it's still the same return the phone to where you bought it. Get a refund or a new device.
If a clean install doesn't help then the battery is faulty.
Contact the store / seller asap so the issue is logged with them and they are aware.
Click to expand...
Click to collapse
Just did it. Maybe stable MIUI9 will fix this
InfinyLoop said:
Just did it. Maybe stable MIUI9 will fix this
Click to expand...
Click to collapse
Battery life is a fraction better on MIUI 9 so yeah it might fix your issue too.
I have same battery drain problem about phone on deep sleep. There was a problem with Miui 8.5 stable version, after which I used Miui 9 beta and the stable version did not fix my problem again. The odd thing is that every mi6 user does not have the same problem. Only some have this problem. I charge 100% before I go to bed at night, but when I stay in the morning in an average of 8 hours, the charge falls to 65%. A very annoying situation for a 3350 MAmpere battery
same problem as yours with same release, I'm going to clean flash the new one, hope this will solve the issue
Hello ,
same problem here .I was loosing 3%/hour in airplane mode and in deep sleep mode. So the phone was unusuable. I tried everything (new Aosp rom with clean flash , global rom , dev rom...) but nothing worked.
After contacting the seller it seems it's a hardware issue and I have returned the phone for repair. I'm waiting now.
So, i was on V3.15
I got update notification of V3.18 (3.7gb?)
I clicked.
My phone battery was behaving normal, calibrated and charge current speed 5200mAh.
I upgraded to V3.18 and booom, charge current shows always half of the value.
But it charges still 5200mAh but device thinks the input current is 2500-2600mAh.
My phone is EU variant. 16/256 Ghost Edition.
I downgraded to V3.15 (yes i lost data) and problem solved. I upgraded again to V3.18 and hello, problem is back!
This causes battery to be miscalibrated.
For over a week using this update and it still persists, it did not settle down.
So now when my battery hits 18% and i charge and it hits 56%, then its not 56% but in fact, its ~80%.
Charging while phone is fully shutdown is same too. It seems like the kernel is giving false info to device. So when phone system reads 2600mAh it moves percentage by that. So when this happens it thinks it charges alow and raises percentage slow accordingly too but in fact it still charges full speed.
Anyone else experiencing this issue? Using original cable and charge adapter.
Been sending video recordings/screenshots and 8min long of video of me talking/shutting down system/rebooting but the customer service denies to admit they messed up V3.18 charging parameters. They refuse.
So tell me. Who else is experiencing this issue?
It only happens on newest OS update (NX669S_EUCommon_V3.18).
So please, if you experience same issue, write it down here and contact customer service and give them link to this thread.
Raise awareness. I fresh installed V3.18 and it still happens! Wiped data, still happens!
Not normal!
Been using this update over a week with no luck.
Greetings, I am in the exact same situation like you with the latest EU update. Just created my account to post here, since I was browsing around the web searching for eventual fix for this issue. Sadly, I am unable to downgrade to the previous version and this is driving me crazy.
Can you suggest me a way to downgrade? (there is no factory reset option, nor wiping partition in boot mode works)
newpower84 said:
Greetings, I am in the exact same situation like you with the latest EU update. Just created my account to post here, since I was browsing around the web searching for eventual fix for this issue. Sadly, I am unable to downgrade to the previous version and this is driving me crazy.
Can you suggest me a way to downgrade?
Click to expand...
Click to collapse
You cant downgrade, if you do you will lose all data on phone with downgraded version.
The customer support i exchanged 15emails or so and they simply dont admit its their mistake. They just fool with me.
My belief is they intentionally try to ruin our battery to go for the new redmagic 7 device.
They even "overcharge" our phone. My phone alerted me at 74% (overvoltage battery charge stops). Voltage on battery raised up to 4.5voltage because battery charges still fast at 95-99% even tho phone thinks its at 74%.
But no, this Nubia company denies to admit their mistake with my proofs and tests.
Their technical team doesnt even check.
I mean they just need to put this update in their device and then charge from ~20% to 100% and they will see it.
We need more people gathering here up and to make our voice be heard. Come on guys everyone please stand up!
Sachitoge said:
You cant downgrade, if you do you will lose all data on phone with downgraded version.
The customer support i exchanged 15emails or so and they simply dont admit its their mistake. They just fool with me.
My belief is they intentionally try to ruin our battery to go for the new redmagic 7 device.
They even "overcharge" our phone. My phone alerted me at 74% (overvoltage battery charge stops). Voltage on battery raised up to 4.5voltage because battery charges still fast at 95-99% even tho phone thinks its at 74%.
But no, this ******* company denies to admit their mistake with my proofs and tests.
We need more people gathering here up and to make our voice be heard. Come on guys everyone please stand up!
Click to expand...
Click to collapse
I can cofirm the same voltage warning as well. This is really worrisome. I am fine losing all my data, just want to downgrade to safest version
newpower84 said:
I can cofirm the same voltage warning as well. This is really worrisome. I am fine losing all my data, just want to downgrade to safest version
Click to expand...
Click to collapse
https://help.redmagic.gg/hc/en-us/articles/4412024271001-REDMAGIC-6S-Pro
3.15 is the previous one we had before this bug arised.
I flashed 3.15 lost all data, then upgraded problem came back at 3.18.
But on 3.15 there isnt any.
Posted to their support with a link to the thread as well, we will search our rights if this is intentional with the release of RM7...
I also noticed, the cpu 4 main cores get stuck at 100% sometimes (for 20min or 1-2hours) causing huge heat build-up and extra high battery usage.
Sometimes it fixes itself and then quickly comes again stuck at 100%.
Only way to fix it is by rebooting phone.
Really sucks. When this happens, and you charge phone and play with charge separation, the phone goes very high temperature.
This is gaming phone? With problems?
Their kernel is bad. Their developers just DONT put effort. they cant release a simple normal clean kernel... I swear, if they dont fix these issues i will for sure go back to OnePlus as my next device, i had no such issue....
Sachitoge said:
I also noticed, the cpu 4 main cores get stuck at 100% sometimes (for 20min or 1-2hours) causing huge heat build-up and extra high battery usage.
Sometimes it fixes itself and then quickly comes again stuck at 100%.
Only way to fix it is by rebooting phone.
Really sucks. When this happens, and you charge phone and play with charge separation, the phone goes very high temperature.
This is gaming phone? With problems?
Their kernel is bad. Their developers just DONT put effort. they cant release a simple normal clean kernel... I swear, if they dont fix these issues i will for sure go back to OnePlus as my next device, i had no such issue....
Click to expand...
Click to collapse
They better release a proper update soon, I was wondering why the hell we had an update of almost 4GB without any concrete patch notes, neither new android ... now I understand why ...
newpower84 said:
They better release a proper update soon, I was wondering why the hell we had an update of almost 4GB without any concrete patch notes, neither new android ... now I understand why ...
Click to expand...
Click to collapse
This stuck cpu issue been since initial release for months.
Sometimes dont u notice battery heats alot way more than before while doing same thing?
At times its 37c and then at times hits 40c.
Fun thing is when i plug charger it suddenly shows my battery is fallin from 39c to 35c.
Zzz this company and device, probably my first and last redmagic device.
Big regret...
Sachitoge said:
This stuck cpu issue been since initial release for months.
Sometimes dont u notice battery heats alot way more than before while doing same thing?
At times its 37c and then at times hits 40c.
Fun thing is when i plug charger it suddenly shows my battery is fallin from 39c to 35c.
Zzz this company and device, probably my first and last redmagic device.
Big regret...
Click to expand...
Click to collapse
I have noticed some spikes in my battery indeed, just didn't do deep digging as you did. I will definitely pay closer attention to this strange behavior from now on ... starting to get even more worried now
It wasnt like this before.
Now it just loves to stay there.
newpower84 said:
I have noticed some spikes in my battery indeed, just didn't do deep digging as you did. I will definitely pay closer attention to this strange behavior from now on ... starting to get even more worried now
Click to expand...
Click to collapse
There is hope
Sachitoge said:
There is hope
Click to expand...
Click to collapse
Thanks for the update. I am still waiting response. /pray
Still didnt receive any update.
I got the following:
newpower84 said:
I got the following:
Click to expand...
Click to collapse
We have to wait.
Im regularly checking manually update through the app.
I noticed something.
Sometimes i see CPU is very aggresively piking to 100% the first 0-3 cores (4 cores).
Its the small cores maxing to 100% frequency very often.
But at other times it doesnt and i noticed. When it doesnt spike to 100% alot, the phone is battery friendly and doesnt heat alot even during charge, but at random moment this gets triggered and cpu becomes super aggresive for NO REASON!
This is SUPER frustrating!
Very poorly optimized phone, i will definitely not buy a RedMagic phone ever again.
My next device simply OnePlus back.
Im VERY disappointed in RedMagic... Gaming phone? Really?
Nice joke.
Sachitoge said:
We have to wait.
Im regularly checking manually update through the app.
I noticed something.
Sometimes i see CPU is very aggresively piking to 100% the first 0-3 cores (4 cores).
Its the small cores maxing to 100% frequency very often.
But at other times it doesnt and i noticed. When it doesnt spike to 100% alot, the phone is battery friendly and doesnt heat alot even during charge, but at random moment this gets triggered and cpu becomes super aggresive for NO REASON!
This is SUPER frustrating!
Very poorly optimized phone, i will definitely not buy a RedMagic phone ever again.
My next device simply OnePlus back.
Im VERY disappointed in RedMagic... Gaming phone? Really?
Nice joke.
Click to expand...
Click to collapse
I noticed the peeks too... Very disappointed as well...
newpower84 said:
I noticed the peeks too... Very disappointed as well...
Click to expand...
Click to collapse
The video fixes the stuck cpu parameters 80% of time.
It seems like an issue lying down in the phone OS.
RedMagic Gaming phone? Hah! CONSUMER NEEDS TO POINT THESE BASIC ISSUES? What is this
Even a 200$ phone doesnt have such issues.
The video is proof of the issue being unnecesarily running 4 cores at full peak and load.
Causing unnecesary heat buildup and battery drain.
I just got the following answer from their support:
newpower84 said:
I just got the following answer from their support: View attachment 5566221
Click to expand...
Click to collapse
What is that english i dont get it.
This device so disappointing....
I swear people that reviews these gaming devices are retards.