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So I've had this issue ever since I started my new job.
It just happens randomly, and sometimes it happens but the notification wouldn't even come up.
(I tested that by calling myself when I didnt see the notification)
I searched around, nothing has worked so far. I tried the whole dial *#*#4636#*#* to get into settings and switch the preferred modes around, didn't help.
It's also not my SIM card since this issue only happens at my office.
Any ideas?
I'm stuck relying on the office wifi for wifi calling, which would be fine but the wifi isn't supposed to be used for personal devices.
This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
Yep, I'm getting the same thing today. It happened the other day and I restarted my phone and it resolved itself. Today a restart hasn't fixed it. No idea why it's not working. Nothing has changed with my phone's software. Doesn't make any sense.
cody_cummins said:
This morning I decided to do the lollipop update, everything seemed to go well and im pretty sure my wifi calling was working after I did the update, now later on this afternoon I cant get it to connect its showing a wifi calling symbol on my notification bar with a slash through it and keeps telling me Wifi Calling connection error, anyone have any idea how to fix this? Thanks!!
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Click to collapse
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
Earlier I tried reprovisioning my phone and it didn't fix it, also tried other things, so decided to give sprint a phone call a little bit ago and they had me go through the provision process again but they were refreshing it on they're end and it fixed the issue, hope the same works for you!!
Edit: Maybe that's what I didn't do was clear the cache before provision, I did it after wards!
MrSickle said:
I didn't try WiFi calling since the update last week, and sure enough, I had the same issue. I even went as far as doing packet captures on my network to see what the issue was. I found a few "fixes" on the Sprint forums but none worked. So, I have two SSID's at my house, one is 2.4Ghz and one is 5Ghz (a new access point) I always connect to the 5ghz here at the house (but I don't use wifi calling at my house). So, for the heck of it, I switched my connection to the 2.4Ghz and turned on Wifi calling and BAM! It worked(I had previously used wifi calling on this network when I was testing it out when I first got my phone last year)! I switched back to the 5Ghz, didn't work. What I did to get it working: While I switched back to the 2.4ghz AP, i went into SETTINGS-WIFI CALLING, pressed and held on the 5Ghz network and tapped "remove", then re-added that SSID to wifi calling and now it works.
Please note I also have "Wi-fi Range Alert" and "Update address Notification" selected in Wi-Fi Calling settings (three dots on the upper right hand) and it did ask me to update my address information (and I saved the information). Not sure if this is critical, but I can only say this fixed the issue I had. Also note that I had previously tried:
1) Clearing the cache from APPLICATION MANAGER-ALL-> WFC SETTINGS and WI-FI CALLING
2) Dialing ##72786#
I can't say for sure doing the above two things actually did anything to help.
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Click to collapse
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
Having the same issue sperradically. Literally just before clicking on this thread I went to my phone and it had the symbol with the exclamation mark, pulled it down said "Connection Erro..." tapped on it, made a 'boop' sound then nothing) which is what I had since I got home around 5:30 today... and by the time Ifinished reading these posts, it went back to "WiFi Calling is Ready"
today I wonder if they were doing maintenence or something since a lot of ppl had the problem, (for me I first turned it on day-before-yesterday and it worked great till today though I might just have been lucky) I tried turning it off and on, I tried forcing stop and restarting, re-setting my location, etc and I still got the same error till just now, so... yeah... Sprint WiFi Calling seems flakey... (I have a skype in/out account I've been using for calls since I dont get decent reception and was hoping to replace it with this, but...)
Same here, decided to update this morning and WIFI calling is dead Jim. Tried reprovisioning after a cache clear, no change. Still dead, which sucks because I depend on it due to my in house signal being so poor.
Anyone have any other ideas?
If your desperate you can do what I did to solve my lack-of-reception...
Set up Skype
Add a skype-in number (~$4/month iirc)
Add skype out subscription (~$4/month iirc)
Activate "Google Voice Integration" on your sprint account
Add the skype-in number to google voice
turn off voice to the sprint mobile device (inside google voice)
Now when people call your number it gets routed through google-voice to skype, which will ring on your phone like normal. (just dont plan on getting a Gear because so far I've found NO way to accept/place skype calls using the gear)
Follow up that has fixed my issue with WFC after the 5.01 update on my Note 4.
Contacted Sprint via Chat.
updated Profile and PRL under system update in settings.
Pulled the battery for 30 sec and restarted. Turned on location and updated E911 settings and I'm back up and going.
Update:
For the last two days I've had no issues with wifi calling except when I went to town (where I dont need it anyway) it even reconnected and worked when I got back home. Dont know if it was a fluke or I've just been lucky, but it seems to have stabilized for me (at least for now) will report back it if acts up again.
UPDATE 2:
welp, looks like I jinxed myself. not been able to use wifi calling all day now...
Noticed a pattern though, last time it did this was when it rained, I wonder if wifi calling requires the GPS to be connected so rain kills it. (or it might be a coincidence, just something to think about)
cody_cummins said:
It was fixed, now its doing it again, I bet its this sweet modem that im renting from Comcast, what a joke of a company
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Click to collapse
Don't rent modems from the cable company. Usually its a cheap piece of crap. For what they charge you to rent the modem you can buy one on anazin/newegg and it'll pay for itself in less then a year
Sent from my SM-N910P using XDA Free mobile app
I am unable to receive calls and texts when my phone is connected to wifi network. The call will go to voicemail and I won't receive any notification even when the phone's screen is on. Once I turn off the wifi, voicemails, and text will come in rapid succession.
If I again turn on the wifi, everything will work fine for next 20-30mins and then the same problem will come back.
I am on OOS 5.1.1 not rooted. My network is t-mobile. I have done a factory reset and explored multiple options on the web.
Users reported similar problems with previous versions of Oneplus.
My wife has one plus 5 and she is also having the same problem.
Any solution will be appreciated.
Same issue here
Rooted, OOS 5.1.2, T-Mobile.
I guess no one anywhere in the op5/t community has this issue except 3 of us? Anyone? Can anyone help?
@DragonMessor Hey everyone on T-mobile with this issue. I solved it. I had to go into the T-mobile app and then click the "more" tab. Go to address and then check the box that says "make this the e911 address for all lines".
That will lock in the VoWifi in and allow texts over wifi. My texts over wifi now work with no cell signal and even with wifi off. I am using google messages and I don't even have the option for advanced messaging in the app. Hopefully the OP gets this if he didn't move on to another phone yet and hopefully it helps someone. ?
@micet
Does anyone have wifi calling working? I switched about a month ago to Project Fi as AT&T did not allow wifi calling on my 2XL. Where I live cell service is almost non existent, so having wifi calling is a huge plus for me. However, the last few times I have tried to make a call it tells me the call cannot be completed. I have checked the settings and wifi calling is enabled, one thing I don't see (maybe not even on the 2XL) is the little + icon next to the wifi when wifi calling is available. On a previous phone if wifi calling was enabled, that little plus symbol was there to show it as active.
Anyone else having issues? Was not working on P DP4 and also not working on P DP5. Going to contact Fi if I cannot figure it out, but wanted to check here first.
Thanks.
on DP5 now.
I do not use Fi as primary number (AT&T is primary), but Fi is backup.
At times when I re-activate it takes a few minutes for wi-fi calling to work.
I generally turn on airplane mode, then turn on wi-fi, as at home I have strong cell signal so it usually goes over cell, but test wi-fi every so often.
It initially failed (as I just activated, told me to turn off airplane) but after the 2nd attempt it works again as expected.
It has been like that throughout the dev previews for me, though, Im not sure if they are to blame, its been quite awhile since I tried on O, so I dont recall any issue.
Wifi calling works fine on T-Mobile in the states
Found another thread saying that Hangouts needed to be installed for wifi calling to work, sure enough it worked when installing hangouts.
Just uninstalled it again though, set to airplane mode, activate WiFi, calling works. Weird. Will just leave it on airplane mode while home. Wonder if I can set something up in Tasker to enable airplane mode when connected to my home WiFi.
Weird, today tried to make a call and it failed again. Even with airplane mode active and WiFi activated. Installed Hangouts again and the calling works right away, I hate having to have an app installed just to use a basic function but oh well.
naiku said:
Weird, today tried to make a call and it failed again. Even with airplane mode active and WiFi activated. Installed Hangouts again and the calling works right away, I hate having to have an app installed just to use a basic function but oh well.
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interesting. I had previously had hangouts and hangouts dialer installed (yesterday when I replied to you) uninstalled them today, re-activated Fi, turned on airplane mode, turned on wi-fi and call went straight thru.
Not sure what to make of it though, and I know it doesn't help you, just reporting.
Tried to make a call just now, Hangouts installed, did not go through. Disabled cellular data and the call went through fine. Going to play around some more with Hangouts uninstalled, wifi on, cell data off etc. and see if I can get it reliably working.
Anyone know if WiFi calling works on Verizon. I have unlocked Google certain if phone on Verizon service running Resurrection rom.
bsg411 said:
Anyone know if WiFi calling works on Verizon. I have unlocked Google certain if phone on Verizon service running Resurrection rom.
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Yes, I am on Verizon and WiFi Calling works. I have a delay at the start of a call but it switches to WiFi just fine.
paradeedle said:
Yes, I am on Verizon and WiFi Calling works. I have a delay at the start of a call but it switches to WiFi just fine.
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How did you get it working? Are you running a custom rom or stock? Do you have the Google version or Verizon version of the phone? Did you get a WiFi activation screen when you first turned on the wifi?
naiku said:
Does anyone have wifi calling working? I switched about a month ago to Project Fi as AT&T did not allow wifi calling on my 2XL. Where I live cell service is almost non existent, so having wifi calling is a huge plus for me. However, the last few times I have tried to make a call it tells me the call cannot be completed. I have checked the settings and wifi calling is enabled, one thing I don't see (maybe not even on the 2XL) is the little + icon next to the wifi when wifi calling is available. On a previous phone if wifi calling was enabled, that little plus symbol was there to show it as active.
Anyone else having issues? Was not working on P DP4 and also not working on P DP5. Going to contact Fi if I cannot figure it out, but wanted to check here first.
Thanks.
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Click to collapse
Been using Project Fi for around 10 months now. Switched to it because no cell provider could produce a reliable signal where I work so I needed the WiFi calling and it has worked almost perfectly for me. I would contact Project Fi support if I were you. On DP5 right now.
bsg411 said:
How did you get it working? Are you running a custom rom or stock? Do you have the Google version or Verizon version of the phone? Did you get a WiFi activation screen when you first turned on the wifi?
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Click to collapse
I am on a Verizon version Pixel 2 XL, so no root and pure stock. I just went to Settings>Network&internet>Mobile network>Advanced>Wi-Fi Calling and enabled it. I think maybe the first time I enabled it, it popped up a Enabling Wi-Fi Calling or something but that was it.
paradeedle said:
I am on a Verizon version Pixel 2 XL, so no root and pure stock. I just went to Settings>Network&internet>Mobile network>Advanced>Wi-Fi Calling and enabled it. I think maybe the first time I enabled it, it popped up a Enabling Wi-Fi Calling or something but that was it.
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Click to collapse
Verizon says it should work but it doesn't. I can go thru the same steps you mentioned but it wont actually connect.I also cant get google voicemail working...it keeps trying to use verizon's voicemail.
Wifi calling quit working again, anyone else have this problem? Fi support don't seem to have any clue, going through various settings that all seem to be making no difference whatsoever. If I try to make a call it just says "Cellular network not available" and the call fails.
Turning on Airplane mode and then Wifi - gives an error of "To make a call turn off airplane mode"
Hangouts, Google Connectivity Services, Carrier Services, and Google Play Services are all installed, enabled and with unrestricted data usage set to enabled.
Configure IMS calling is enabled
Wondering if I should disable and then re-enable the Google Fi carrier to see if that does anything.
Cell signal here is awful, which is why reliable wifi calling is so important.
Worked for a couple weeks, now back to the same old "Cellular network not available"
Bloody maddening.
Pixel 2 XL on Pie, UK network EE. Never had an issue with it, works flawlessly. I don't have to do anything like aeroplane mode. When I'm connected to Wifi it shows I'm using WiFi calling in pull down notifications and on-call screens. All I did was enable the feature, so on that basis, I would say it's not the feature and more likely the service/wifi being used.
Iv just noticed that the wifi calling option is gone/broken with latest firmware (for me thats the 1st of Jan update here in the Uk and using O2 network), and yes i have it enabled within O2, its 100% the firmware, there was no errors in the update so i guess samsung done goofed.
It will show for few secs when you restart the phone and quickly go to the phone/dialer app, open the settings and choose wifi calling, then it will grey out shortly after, when you close app and reopen it the setting will be gone completly like it never existed, even the quick setting for it will be gone.
Just letting people know as they might have same issue.
Just noticed that VoLTE calls option is also greyed out now, worked perfect before the firmware update too
Did a clear partition cache but no luck either