Netflix/Amazon Prime - not playing in HD - Galaxy Tab S Q&A, Help & Troubleshooting

anyone else had this problem please ?
I have noticed the odd frame drop recently - not sure whether related to a new copy protection the Tab S struggling with
I have tried the Netflix test video - and it maxes out at 540p
any ideas please ? I've tried rebooting etc - I've checked Tablet DRM and it states Widevine L1 - so all should be good
has our Tab S been related to SD only for some services ?
non-rooted

to update thread - I've solved the problem
not sure if it is because I flashed NZ firmware when 6.01 came out as came out earlier than UK - or because not running completely latest firmare
but I downloaded latest UK BTU - did clean flash - and now Netflix and Amazon Prime playing in HD

Is this the answer to getting Netflix to run on the 10.5? I keep getting crashes on Lineage ROMs. Video can't play after a few minutes. Videos start at a low resolution. Then it gets better before the video stops.

I also have this issue. I haven't use my tab s 8.4 since it's getting slow over the years, but around a year ago or so Netflix was in HD (pretty sure of it). However I just found today that i wasn't, stuck in SD and maxium playback resolution tells me its SD in playback specification. All video always look Blurry as well. Check with Netflix compatibility list, my T705 is mentioned as compatible.
It's not rooted, and still stock rom.

Related

[Q] Browser & Flash issues?

Morning,
Had the One X just coming up a week now and loving it.
Is anybody else have trouble with the browser and flash player?
T-Mobile have plastered some horrible logo on my stock browser app so I presume they have had there fingers into the application as well.
So just incase, I've also tried Dolphin Browser.
On both browsers flash is very slow, not too bad streaming video, but if any sort of user input is required it just locks up. (Not playing flash games that need loads of resources , just fruit machines and such).
The browser often stops responding and I get the Wait or Close box popping up.
Regardless if I press wait or close - When I leave the browser - HTC Sense is reloading itself . I get my wallpaper with the "Loading" box in the middle.
Before the ONEx I had an Incredible S, I often played the same flash content on this phone (1ghz single core) without any issues at all.
I even had the ONEx Rom Ported onto it and Flash was still perfect on the IS.
Any clues on what the issue is? Perhaps flash needs to be optimized for the quadcore?
Hi there,
Yes i've had similar problems with what I believe to be flash related.
My issue is when I try to watch live football streaming (worked fine on my SGS2) the stream is just jumpy/laggy, it plays but it's as if it can't keep up so you just get the match playing but with like half a second segments of the game missing consistently throughout.
I also have problems intermittently with random flash content to the point where my browser crashes. Like you, i've tried dolphin, also tried Opera. Same problem on both of those too.
I have had trouble finding anybody else with the same problems, so i'm considering sending mine back for a refund and getting a replacement, or holding out for the S3 this Thursday!
Do you have enable flash player checked in your settings?
The-Last-Hylian said:
Do you have enable flash player checked in your settings?
Click to expand...
Click to collapse
Lol . Yes , well I have anyway. It works, its just stupidly laggy. overheats my phone - crashes browser and HTC sense.
Also tried to watch footy the other day and it was all laggy and rubbish.
Tried TV Catch up last night, also no good.
Basically any sort of high bandwidth flash at all in the browser is causing me an issue. Little adverts on webpages lag slightly but nowhere near as bad as video, fullscreen or not.
If there is only one guy having this problem I am going to T-Mobile shop Sat for replacement.
Ta
BTW - Are you T-Mobile?
What is your software version. Mine is
1.26.110.5
Just a bit more info on this one.
I knew I was getting this phone, So I flashed the One X rom onto my Incredible S to test it out. The rom was almost identical to what I have now apart from Branding.
Flash worked fine on my INC S . (1ghz 1GB)
So, because I have tried multiple browsers - that eliminates the browser itself. (Kinda)
I hear no reports from other carriers users or unbranded users so presume it's either
1. Something T-Mobile have broken
2. Something HTC fixed in OTA
Also,
I have just read this on Opera site
Opera Mobile 12.0.2 for Android:
•Fixed issues with Flash not working on some ICS devices
•Fixed issues with Flash crashing on some ICS devices (HTC One X)
•Fixed issues with fonts on Samsung Galaxy SII (ICS)
•Fixed Issues with speed dial entries reappearing after user removes them
•Fixed general stability issues
Click to expand...
Click to collapse
#
What version of Opera did you test on?
Ok - Just tested the new Opera on TV Catchup - Via mobile internet so not best connection.
Video fine, no stutter , no lag - Audio around half a second behind on ITV - about 2 seconds behind on channel 5 .
Pressed home key - HTC Sense still running, no loading screen so no crash there. Browser also didnt crash.
So it must be an issue on the browser itself? - I presume this is fixed in the update that T-Mobile are neglecting...............
Hi guys,
The flash crashing problem.
Fix is factory reset - not sure why but it fixes it

[Q] YouTube Playback on Nexus 7 2013 LTE (deb)

Hello.
In Alpha 1 and now also in Alpha 2 I can't get YouTube playback to work.
It'll either go into a loop where it refreshes the video again and again or just throw a "There was a problem while playing" error as soon as it tries to play it.
With other roms (CM12, AOSP) it worked just fine.
The funny thing is - the ads before videos play just fine they did, suddenly they don't
(For the record, I've disabled all ad-blockers and xposed modules and the problem persists, they're left disabled for the meantime until I solve this issue).
Has anyone encountered this?
Is there any other data I should supply in order to perhaps solve this?
Thank you!
I've got the same problem, using PA GAPPS and no other addons.
It would seem I have the same problem on my HTC One M8, with the latest PA stable version installed. In addition, sometimes the video will play, but only the sound.

[Q] Watching BBC content

At the weekend I was trying to watch the coverage of The Masters on my Tan S 8.4 with little success. What I saw was that the streamed video would load and audio would play but the screen was black. If I touched the screen, the video would show for 3 or 4 seconds and then go black again. I tried disabling HW overlays as I've seen that recommended as helping with video problems on earlier versions of the Cyanogen KitKat version but that made no difference. I also tried a couple of different builds - earlier nightly builds and the latest build from Saturday, again to no avail.
I use RocketPlayer for non-streamed video and it works fine so this seems to be limited to the BBC content, either streaming direct or through iPlayer.
Anyone got any suggestions?

All video freezes after Marshmallow update

Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
Click to expand...
Click to collapse
OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk
aiiee said:
Stock ROM, not rooted. Device worked fine before Marshmallow, now Netflix and MX Player both freeze video after approx 10 seconds of playback. Netflix customer support was no help but it really does seem to be something that Google broke with Marshmallow.
Click to expand...
Click to collapse
I have the same issue with Netflix - audio streams fine but video stutters and then freezes after a few seconds. MX Player works perfectly for me though. Youtube also works fine, and I've streamed baseball games and highlights from the MLB AtBat app without issue.
I'm rooted and updated to Marshmallow using an OTA update file.
Other than the Netflix issue I find Marshmallow fantastic. Everything seems snappier and smoother. USB OTG mounting works flawlessly, even after uninstalling Stickmount. Battery drain during sleep is almost zero. I also no longer have resolution issues when outputting video using a SlimPort adapter - I used to need a ResolutionChanger app but no more.
My feeling is that the issue is with the Netflix app - it was updated for compatibility with Marshmallow but it is probably in need of further updates. Here's hoping.
mawells787 said:
OTA or fresh install? I did a fresh install and don't have any problems.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.
On my Nexus 7 the apps BBC and ESPN along with Netflix and Google Play Movies & TV are all show video issues. The video on BBC and ESPN will only show in the lowest resolution (144p), while on netflix the video stutters and stalls while audio keeps going. On Google Play movies & tv video lags but only while streaming, if I download a movie it plays fine.
I made a bug report on AOSP issue tracker #189772 I have a feel that the issue is apps not caching correctly since the update to Marshmallow.
IDK...otherwise I love Marshmallow...I miss viper.
Running
ROM: Bad Boyz Nexus 7 stock rooted v2
Kernel: Elementalx 5.0
aiiee said:
Aha! Good to know. I did a no-wipe update using NRT. After trying to revert back to 5.1.1 using NRT no-wipe, I ended up doing a factory reset
I'll try to upgrade now and report back.
Click to expand...
Click to collapse
Sorry, Netflix is still freezing for me. However, other video services work fine.
Sent from my Nexus 7 using Tapatalk
i did a clean install. directly after flashing the 6.0 factory image, and installing the netflix app on the fresh sytem, everything works fine. even after rooting it is still working. but as i left the N7 alone for some time and then started netflix it started lagging like hell. without having canged a thing...
you need to disable battery optimising for video apps, as soon as i did that videos worked as usual.
settings, battery, three dots(top right), battery optimisation, tap not optimised then all apps, select the video apps and select Don't Optimise.
I havent tried all apps but it work for me on google movies.
Disabling battery optimization did not help for me with Netflix, unfortunately.
Same issue. Netflix freezes with marshmallow update Nexus 7 2013. Sound will continue to play, but video stutters and freezes.
Turning off battery optimization does nothing.
Any other suggestions out there other than flashing back?
Sent from my Nexus 7 using XDA Free mobile app
There has been a recent update to Netflix (3.15.2), has this addressed the issue?
Sadly, the latest Netflix update has not resolved the issue for me. All other streaming apps have (so far) worked fine. This was after a clean flash, stock everything, and a factory reset after discovering the issue, just to make sure.
The new Netflix update didn't resolve this issue. Every other app is working as intended.
Netflix and Google Play Movies and TV still stutter and lag while espn and NBC News video will only show in the lowest resolution. MX plays fine when playing a video file on my nexus, idk about streaming. All my video issues come solely when streaming.
Same issue here. Nexus 7 on Marshmallow fresh install. Everything works but Netflix. Battery non-optimization didn't work
Just got a Netflix update and while the issue isn't entirely resolved the app stutters a lot less, to the point that I would deem Netflix to be at least marginally watchable.
It's still freezing after a couple of seconds with the new update. Archer on Netflix was running fine, but Dr Who is freezing.
Just to add to the count, Netflix borked on Marshmallow. Awful stuttering. Clean install i.e. deleted all caches etc. and started as though it was a new device.
Just got off a chat with support:
So, yes I confirmed and we are currently testing it. You should get it working once we are done
Click to expand...
Click to collapse
Basically they are aware of the issue and are testing a fix.
I also have a video issue, but it is different. When I watch Youtube, many times the video will freeze while the audio continues to play. I've tried FC'ing the app, restarting, etc... but the video part of the playback keeps freezing. If I let the audio play eventually all playback will stop and it will tell me that it is buffering.
This does not happen on any other device on my network... just the Nexus 7. This has been happening since Android L, and even after I did a clean install of M. Any suggestions?
same here, the new update didn't solve the problem. but at least its good to hear that netflix is working on it.

Netflix issues with Fire TV stick since latest firmware?

I noticed in Netflix that I've been getting skipped frames, and even the occasional frozen screen since around the time of the last firmware update a couple weeks back. It is most noticable in the beginning of the video. In addition, the stick seems locked to 720p (in everything). In the settings I have tried changing the video output from "auto" to 1080p/60, but things still display 720.
Anyone have similar issues since the latest firmware on the FTV stick?
can not confirm your issue... my girlfriend looks today a Video in netflix (Germany) and no skipping frames or other issue
Stick have latest Firmware
Thanks, guess maybe I'll have to wipe the stick.

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