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I flashed Hard SPL 1.34 then upgraded the radio to 25.05 then put on Bepe's 0.95 ROM
It worked for a while, then started to crash and needed to press the reset button to boot it up.
Now it won't move from the Touch Diamond startup screen when I boot it up, then turns off. Can't hard reset, and can't enter bootloader.
Any ideas? I just suddenly did this, also, it doesn't have the original vendor ROM on it so if I send it back, what's the chances of them getting into it and then saying a big FO because I messed with it?
Antimus said:
It worked for a while, then started to crash and needed to press the reset button to boot it up.
Now it won't move from the Touch Diamond startup screen when I boot it up, then turns off. Can't hard reset, and can't enter bootloader.
Any ideas? I just suddenly did this, also, it doesn't have the original vendor ROM on it so if I send it back, what's the chances of them getting into it and then saying a big FO because I messed with it?
Click to expand...
Click to collapse
What happens when you try to enter bootloader mode? Have you tried removing the battery for a while?
bootloader is volume down and reset yes?
Antimus said:
bootloader is volume down and reset yes?
Click to expand...
Click to collapse
Yes, korrect
diddly squat, not even any ROM id's coming up on boot screen. I think it's bricked
Hard reset is volume down + enter (round key) and red reset button. Keep down the first two until you see the reset screen
Antimus said:
diddly squat, not even any ROM id's coming up on boot screen. I think it's bricked
Click to expand...
Click to collapse
Can you be a little more descriptive? What exactly happens? Does the phone reset at all?
Did you hold volume down for a few seconds? Just pressing it while you hit the reset button is not enough. You need to hold it down until the tri-color bootloader appears. That's usually around 5 seconds.
Edit:
Clarification: You press volume down and hold it. Then you shortly push down the reset button with the stylus, while still holding the volume down button. You can release the volume down button after the tri-color screen appears. (or after 10 seconds if it's really not coming up)
Should it come up, you can use the chance to flash another ROM. If that's giving you trouble, see the link in my signature.
Ok, here's what happens
If I press the power button, it vibrates, Touch Diamond comes up, no ROM info, stays for a few seconds, disappears, phone is then off again.
Holding volume down, pressing reset button, nothing happens, phone doesn't power on, volume down held for 10 seconds, nothing happens
Holding volume down and action button, then pressing reset button, again nothing happens at all.
I successfully hard resetted the phone with the official ROM, but since installing Bepe's 0.95 I hadn't attempted a hard reset, but I had rebooted the phone successfully before this problem occured
Okay, in the off state the reset button will not function.
What you could try is turning it on and immediately afterwards follow the bootloder-procedure.
Also I did a quick search. The following threads might or might not be related and help you (I didn't read them, too late for me tonight):
http://forum.xda-developers.com/showthread.php?t=406163
http://forum.xda-developers.com/showthread.php?t=267383
http://forum.xda-developers.com/showthread.php?t=292968
http://forum.xda-developers.com/showthread.php?p=1878570
http://forum.xda-developers.com/showthread.php?t=316190
http://forum.xda-developers.com/showthread.php?t=307378
I realize they're for different phones, but that might not make such a big difference in this case...
also, can you confirm that you successfully flashed hard-spl before this? as in, you manually went to bootloader and saw that it had changed to hard spl?
Try this....
might seem stupid but your phone is also acting as it would with a 99% flat battery........phone just starts then dies.......
Stupid question......put it on charge for a couple hours...you never know....it might be the problem you have
Well I came to start it up this morning after leaving it on a shelf all night with distain and it booted up fine.
So I'm going to flash the official ROM, and other stuff back to factory and send it back. there's obviously something wrong with it somewhere.
Thanks for all the help guys, let's hope my next diamond is a bit more well behaved.
phone does not boot up
Hi, i got a prob with my phone, when i power it on it gives me that display with the 4 colors(red,green,blue and white), i have tried hard reset but it does not help, can anyone assist.
Hey there, so my phone randomly decided to stop working today.
Whenever I put the battery in the phone or plug in the charger, the Samsung screen loads then nothing. This all happens without me pushing the power button btw. Then the power button doesn't work, nor can I access recovery.
Like I mentioned, this all happened very suddenly and unexpectedly. I haven't flashed a rom in awhile so I'm not sure what caused the problem. One tidbit worth mentioning is that my phone would randomly reboot on the rom I've been using, but it wouldn't happen too often.
Any help would be greatly appreciated. Not exactly sure what I should do in this situation. Thanks for reading.
nfsplayer99 said:
Hey there, so my phone randomly decided to stop working today.
Whenever I put the battery in the phone or plug in the charger, the Samsung screen loads then nothing. This all happens without me pushing the power button btw. Then the power button doesn't work, nor can I access recovery.
Like I mentioned, this all happened very suddenly and unexpectedly. I haven't flashed a rom in awhile so I'm not sure what caused the problem. One tidbit worth mentioning is that my phone would randomly reboot on the rom I've been using, but it wouldn't happen too often.
Any help would be greatly appreciated. Not exactly sure what I should do in this situation. Thanks for reading.
Click to expand...
Click to collapse
try to be quicker to access recovery, power off the phone. then press the power, vol up, and home then AS SOON as you see the blue text on the left top side of the samsung logo screen let go of the buttons, it should boot into recovery then wipe data factory reset and reboot.
Andy_nu said:
try to be quicker to access recovery, power off the phone. then press the power, vol up, and home then AS SOON as you see the blue text on the left top side of the samsung logo screen let go of the buttons, it should boot into recovery then wipe data factory reset and reboot.
Click to expand...
Click to collapse
Yeah, I was able to do that once, but then the phone just goes to a black screen and doesn't load anything
nfsplayer99 said:
Yeah, I was able to do that once, but then the phone just goes to a black screen and doesn't load anything
Click to expand...
Click to collapse
flash this recovery attached with odin by booting into download mode via power vol down and home, wipe data factory reset and reboot
http://www.androidfilehost.com/?fid=9390212717148635222 (recovery)
http://www.androidfilehost.com/?fid=9390275921635705049 (odin)
place in pda with only f. reset time and auto reboot checked. it SHOULD only take about 10 seconds to flash. as soon as your phone reboots hold the recovery combo and it should go to it
I can't really access download mode either.
I'll get to the screen that asks if I want to go into download mode, then push the up on the volume rocker, get to the next screen, but then it goes black about a second later.
Thanks for all the help so far though.
nfsplayer99 said:
I can't really access download mode either.
I'll get to the screen that asks if I want to go into download mode, then push the up on the volume rocker, get to the next screen, but then it goes black about a second later.
Thanks for all the help so far though.
Click to expand...
Click to collapse
kinda odd. never had that happen before. ,maybe you could try to reflash the download mode into your phone using this method
http://forum.xda-developers.com/showthread.php?t=2369125(make sure you use a debrick.img http://d-h.st/iEy for att not sprint BTW)
or use a jig. since your phone can still access the boot interface.
nfsplayer99 said:
I can't really access download mode either.
I'll get to the screen that asks if I want to go into download mode, then push the up on the volume rocker, get to the next screen, but then it goes black about a second later.
Thanks for all the help so far though.
Click to expand...
Click to collapse
Have you done this and then connected the USB to see if ODIN will recognize the phone? it's entirely possible that you are getting into download mode, but just can't see it..
It's certainly worth a try.
Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Zvika Perry said:
Hi,
I have received new zenfone 2 and it asked for software upgrade. After that it said it is optimizing applications and eventually got into reset loop with only showing ASUS logo. I have tried to get into recovery mode pressing the power and volume up and release on vibrate... nothing happend!!!
Now it vibrates every minute or so... but it even does not turn the screen on... just vibrating every now and then...
Please, help!
Zvika
Click to expand...
Click to collapse
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
ultramag69 said:
Power off completely, then hold volume up and power to get to bootloader. Press volume down until you get to recovery and hit power button. It should reset and then a android appears. If it then says error hold power and press up volume. You should get to recovery menu that way.
Wipe cache...
Reboot and see what happens...
Click to expand...
Click to collapse
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
chillpillv1 said:
I'm having the same issue, but no matter what I do the error stays on and if I hold the power and press up for too long the phone turns off.
Click to expand...
Click to collapse
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
It just do not enter this recovery mode... no matter what
ultramag69 said:
Try tapping up volume 3 times but remember to let go of power at roughly the same time or 10 seconds later the phone will power off...
Click to expand...
Click to collapse
It just do not enter this recovery mode... no matter what.
After charging it all night, and having the battery icon, I have tried it once more. Now the screen remains black and the phone just vibrate here and there every minute - unless I turn it off...
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Yes. this is the same with my device...
Anaxious Asheque said:
i am facing the same problem. but my phone is not opening. its behaving like dead. when i press the power button sometimes its vibrate but noting on the screen. no charging logo while charging what to do?? please help !!!!!!!!!
Click to expand...
Click to collapse
No solution so far.
Im having the same problem too
For wipe cache partition and hardware reset procedure, please see the following: http://www.asus.com/us/support/FAQ/1011956/
If possible, please send a private message to email below with case # N150638445 in the subject line. Please provide your serial number & if possible your build number (once you are able to boot) under Apps/Settings/About/Software information/Build number.
We would like to gather as much info as possible to help resolve any issues with ASUS Zenfone 2.
Sincerely,
Frank
ASUS_USA
[email protected]
Did anyone ever resolve this issue?
Mine is the same and won't boot up, just vibrates once and does nothing....
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
CenereZar said:
i resolved simply reflashing the old pre rooted firmware 2.19.40.18 and installing ota 2.19.40.20 with adb sideload after complete unroot with supersu.i forgot to uninstall xposed and this was the reason of my botloop after update to 2.19.40.20.luckily i had twrp so before reflashing i backupped all my stuff.that's it.you need to reflash droidboot,recovery,boot and system imgs from bootloader with the usually way.no other way out.hope you installed a custom recovery before loop,so you can backup
Click to expand...
Click to collapse
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Hi guys, please help, maybe some of you could do that for me... Problem is strange and I just did not find solution jet... So, I just can not power down my ZE551ML completly. Device is trying somehow to boot up, getting some kind of loop. First of all, phone came to me totaly dead - I have to plug it in to charger for 3-4 hours to ligh up notification led... After that it turned on normally. After first boot and setting things up, updates showed up. So I did update - for 4 times, OTA. It looks ok (now I have 2.20.40.90 clean, I mean no root or unlocked BL). But strange comes when I want to turn it off (power down) - device is shutting down, screean is going black and... bum! - the battery icon is showing up: emty for the very first few seconds, then it changeing to green (showing actually power state, I mean accu capacity), then device reboot itself and whole process starts over and over again... I can not stop it. Well, I think if the battery would be full, that could completly discharge it - couse is unstopable... I found, that when I press vol- when the battery is green, phone shuts off its screen, but after 20 seconds the process begins over again... i can boot it normally by pressing vol+ and power - it leads me to the bootloader manu, then boot normally - done. but it is very annoing... beside that phone is ok. Can someone help? BTW - I did factory reset from stock recovery, but it did not help...
hillvieira said:
how did you do it ?
I have the same problem
---------- Post added at 12:33 AM ---------- Previous post was at 12:07 AM ----------
my device is in error screen, and with the dead robot.
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596
I had the same problem. My solution was to unplug the usb charger. After that, the update was successfully.
on me Z007 I did a factory reset because my phone would not start and when it did it kept giving me messages about unfortunately this stopped and that stopped BBM, Zenui, google play store etc. Once i did the factory reset the phone worked again but I had no data so I thought I would just restart. Now all I get is ASUS and the spinning wheel. any suggestions??
Hello, I own model Asus Zenfone 2 laser 5.5 ( ZE550KL ) I have also same problem, phone keeps on rebooting....... Showing Asus logo and then vibrates and again start rebooting
I have installed asus firmware from SD card from recovery mode which was successfully installed .... did every thing after pressing volume and power button and even performed necessary actions by doing fastbood mode.
but phone is on same condition.... showed every where.. even service center people raised there hands
Kindly help me to recover my phone back.
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
mikeprachar said:
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
Click to expand...
Click to collapse
Factory reset.
toknitup420 said:
Factory reset.
Click to expand...
Click to collapse
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Literally ALL android devices can be forced to shutdown or to restart in a similar fashion to pc's. literally just hold the power button.
In the pixels case, holding the power button for 15 consecutive seconds will force the phone to reboot.
press and hold power, start counting to 15, as soon as your about to hit 15 seconds go ahead and mash down the volume down button with it. this should get you into fastboot where you can access recovery or fastboot flash a image.
jhs39 said:
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Click to expand...
Click to collapse
This causes a full reboot on my current and previous pixel, not a soft reboot, ive used this method to save my arse many times. i hold it down, and it restarts all the way to the unlocked bootloader screen
I had a situation where as soon as the phone booted i would get all sorts of errors that prevented me from using the phone or even accessing the power menu, and this is the savior.
possibly try holding it more than 15 seconds? maybe let it cycle twice before attempting to enter fastbppt
Hello friends.
I got my Pixel XL 2 yesterday and today I'm in trouble already.
I unocked the bootloader, installer twrp and rooted with magik succesfully, but I had trouble installing my apps (titanium backup gave me a parcing error and the googgle play store wanted me to pay again for my purchases for some reason), so I figured I do a factory reset so I get prompted to restore from my old phone via cable. So I went to settings -> factory reset.
The problem is that when android rebooted to erase the data, I instead got dumped into twrp on a screen that says Mount Decrypt Data and is asking me for a lock pattern. But the screen doesn't responds, so I can't proceed. The power hard button just toggles the screen on and off but it does not reboot or turns the phone off when I hold it, so I don't know how to get to my bootloaded to maybe reinstall a factory image or what else to do.
I'm just stuck on that screen without options.
I would very much appreciate any advice.
Hold power, vol up and down buttons until your device turns off.. then go into bootloader by holdind vol down and power
I thank you very much for your reply.
I did booted succesfully into bootloader, but now I'm affraid I jumped from the frying pan into the flame because now my phone doesn't power up at all. If I connect it to the charger I don't get the battery with a lighting bolt that I'm supposed to get. The only life sign I get is if I plug it via USB to my computer, I do get the sound that windows plays when yoy connect something, but other than that, the phone seems to be dead.
I'm guessing it's something with the hardware?
hold the power button till it shuts off
flex360 said:
hold the power button till it shuts off
Click to expand...
Click to collapse
It is off. I can't turn it on at all. It's unresponsive.
BreadedChicken said:
It is off. I can't turn it on at all. It's unresponsive.
Click to expand...
Click to collapse
Was the battery low when you started this?
Are you familiar with ADB? When plugged into the computer type adb devices or fastboot devices does it return your device serial number? If so type adb reboot bootoader.
If not I would hold the power button for a good 20-30 second and see if you can force it to turn on or reboot and immediately hold volume down to get back to bootloader.
BreadedChicken said:
It is off. I can't turn it on at all. It's unresponsive.
Click to expand...
Click to collapse
Did you get anywhere with this? Just curious. I know you're probably upset, we're here to help if we can. :good:
Thank you very much to everyone for your time and help.
Thanks to your advices I was able to solve it. In case anyone ever finds himself or herself out in a similar situation, here's what ended up happening:
After holding the power button for about 30 secs as Namolas sugested the phone did reboot itself and brought me back to that twrp mount decrypt data screen asking me for a lock pattern. It was then just a matter of adb booting to the bootloader and install a factory image as usual.
Thanks again. I appreciate it guys.